Top 50 Global Thought Leaders and Influencers on Customer Experience (November 2020)
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Customer Experience for November 2020. Congratulations to all our thought leaders and experts who participated!
Individuals: To join our thought leadership community and showcase your own profile and portfolio, sign-up today for free!
Brands: Contact us to find and work with influencers and to showcase your own executives, thought leaders and content!
More than just a list, Thinkers360 live leaderboards are based on our patent-pending holistic measure of thought leadership and authentic influence looking far beyond social media alone.
| Rank | Picture | Thought Leader Info | Thought Leader Score |
|---|---|---|---|
|
1
|
  |
Karl A Smith Paradigm Interactions Inc. Contact Karl A Smith |
Score: 100 |
|
2
|
 |
Brian Solis BrianSolis.com Contact Brian Solis |
Score: 76.55 |
|
3
|
 |
Tiffani Bova Salesforce Contact Tiffani Bova |
Score: 67.92 |
|
4
|
 |
Donna Peeples Envestnet, Inc. Contact Donna Peeples |
Score: 60.73 |
|
5
|
 |
Heverton Anunciacao, CSM University of Customer Contact Heverton Anunciacao, CSM |
Score: 55.48 |
|
6
|
 |
Evan Kohn Qatalog Contact Evan Kohn |
Score: 51.50 |
|
7
|
 |
Kashyap Kompella rpa2ai Research Contact Kashyap Kompella |
Score: 50.91 |
|
8
|
 |
Annette Franz, CCXP CX Journey Inc. Contact Annette Franz, CCXP |
Score: 50.91 |
|
9
|
 |
Aarron Spinley SPINLEY.CO Contact Aarron Spinley |
Score: 46.93 |
|
10
|
 |
Thomas Koulopoulos Delphi Group Contact Thomas Koulopoulos |
Score: 46.08 |
|
11
|
 |
David Carmell DEALROCKiT LLC Contact David Carmell |
Score: 44.14 |
|
12
|
 |
Luigi Cappel SoLoMo Consulting Ltd Contact Luigi Cappel |
Score: 42.95 |
|
13
|
 |
Robin Tommy Tata Consultancy Services Contact Robin Tommy |
Score: 42.02 |
|
14
|
 |
Chelsea Marti, M.A. | Score: 41.09 |
|
15
|
 |
Gart Capote, CBPP Gart Capote Consulting Contact Gart Capote, CBPP |
Score: 41.09 |
|
16
|
 |
Felix Holzapfel Quovabiz GmbH Contact Felix Holzapfel |
Score: 40.92 |
|
17
|
 |
Ricardo Saltz Gulko Eglobalis – Information – Insight – Innovation – Human Experience Boutique Agency Contact Ricardo Saltz Gulko |
Score: 40.92 |
|
18
|
 |
Paul Greenberg The 56 Group, LLC Contact Paul Greenberg |
Score: 40.33 |
|
19
|
 |
Moira Alexander PMWorld 360 Magazine and Lead-Her-Ship Group Contact Moira Alexander |
Score: 39.14 |
|
20
|
 |
Heiko Mock VOQUZ IT Solutions GmbH Contact Heiko Mock |
Score: 38.63 |
|
21
|
 |
Luke Jamieson Playfulli Contact Luke Jamieson |
Score: 38.30 |
|
22
|
 |
Andrey Golub ICOL Group, Smart RoboFactories & Digital Ecosystems Contact Andrey Golub |
Score: 37.79 |
|
23
|
 |
Mary Brodie | Score: 37.45 |
|
24
|
 |
Steve DiGioia Steve DiGioia.com Contact Steve DiGioia |
Score: 36.94 |
|
25
|
 |
Nouamane Cherkaoui Franfinance @Société Générale Group Contact Nouamane Cherkaoui |
Score: 36.60 |
|
26
|
 |
Daniel Newman | Score: 36.18 |
|
27
|
 |
Vladimer Botsvadze Botsvadze Marketing Solutions Contact Vladimer Botsvadze |
Score: 36.09 |
|
28
|
 |
Robert Stevenson Seeking Excellence, Inc. Contact Robert Stevenson |
Score: 35.84 |
|
29
|
 |
Ira Wolfe Success Performance Solutions Contact Ira Wolfe |
Score: 35.76 |
|
30
|
 |
Ian Golding Customer Experience Consultancy Ltd Contact Ian Golding |
Score: 35.59 |
|
31
|
 |
Marsha Collier | Score: 35.50 |
|
32
|
 |
Alan Pennington | Score: 35.33 |
|
33
|
 |
Terry Earthwind Nichols Evolutionary Healer LLC Contact Terry Earthwind Nichols |
Score: 35.33 |
|
34
|
 |
Charles Araujo Charles Araujo International, LLC Contact Charles Araujo |
Score: 35.25 |
|
35
|
 |
Steve Dennis SageBerry Consulting/Forbes Contact Steve Dennis |
Score: 35.25 |
|
36
|
 |
Anna Simpson Flux Compass Contact Anna Simpson |
Score: 35.16 |
|
37
|
 |
Timothy (Tim) Hughes DLA Ignite Contact Timothy (Tim) Hughes |
Score: 35.08 |
|
38
|
 |
Dennis Kennedy Dennis Kennedy Advisory Services Contact Dennis Kennedy |
Score: 35.08 |
|
39
|
 |
John Beck | Score: 35.08 |
|
40
|
 |
Geri Schneider Winters Wyyzzk, Inc. Contact Geri Schneider Winters |
Score: 35.08 |
|
41
|
 |
Mike Sherman | Score: 35.08 |
|
42
|
 |
Carol Wain World Incentive Network Inc. – Divisions include Marquee Incentives and Enlightened Capitalist Contact Carol Wain |
Score: 35.08 |
|
43
|
 |
Alex Malapane, MBA, PhD Candidate 4IR INDABA CONVENTION Contact Alex Malapane, MBA, PhD Candidate |
Score: 35.08 |
|
44
|
 |
Emanuele Sacerdote SOULSIDE Contact Emanuele Sacerdote |
Score: 35.08 |
|
45
|
 |
Janice B Gordon Problem Solving Company Contact Janice B Gordon |
Score: 35.08 |
|
46
|
 |
Teresa Allen Common Sense SolutionsContact Teresa Allen |
Score: 35.08 |
|
47
|
 |
Barnaby Wynter The Brand Bucket Company Contact Barnaby Wynter |
Score: 35.08 |
|
48
|
 |
Taha Sajid-PMP®,PMI-ACP® HUAWEI Contact Taha Sajid-PMP®,PMI-ACP® |
Score: 34.23 |
|
49
|
 |
Jeff Sheehan JS Consulting Contact Jeff Sheehan |
Score: 34.23 |
|
50
|
 |
Gabor A. Pinter BEKO Engineering Kft. | Mind Mate Inspiration community Contact Gabor A. Pinter |
Score: 33.98 |
Our listing includes members of Thinkers360 and who have curated and shared their thought leadership content – including articles, blogs, books, keynotes, media interviews, panels, podcasts, social media, speaking events, videos, webinars and whitepapers – via our platform.
Our differentiation from the various influencer leaderboards on social media, is that we take a holistic view of thought leaders and experts, beyond their social media activity, and look across all the hats they may wear – such as academic, author, consultant, entrepreneur, influencer and speaker – and all the types of thought leadership content they produce.*
To see the full list or to participate (by sharing your own thought leadership content), sign-up (free) for Thinkers360 today!
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Join us on Thinkers360!
Thinkers360 is an opt-in network of the world’s foremost thought leaders — including academics, analysts, authors, consultants, influencers and speakers — with over 25M followers on social media combined. We are differentiated by our unique patent-pending algorithms that measure thought leadership and authentic influence looking far beyond social media alone.
Individuals: Connect and work with global brands as an author, influencer, speaker and more. Showcase your thought leadership profile and portfolio, build your media kit, and participate in our global leaderboards and opportunity marketplace: Sign-Up (free) | Newsletter
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Want to discover and work with authors, influencers and speakers (including access to our unique thought leader reports and analytics, personal introductions, and our zero-transaction fee speaker bureau)? Contact us to discuss any of your thought leadership and B2B influencer marketing needs at info@thinkers360.com
For custom influencer lists, advertising and leaderboard sponsorship opportunities, please contact info@thinkers360.com.
Our Methodology
* The Thinkers360 patent-pending algorithm helps to produce leaderboards that look across all thought leader roles and across the quantity and quality of their thought leadership content. It provides a valuable measure of thought leadership content, encourages genuine content creation, incorporates social media influence as one of the measures, and encourages richer profiles and portfolios through gamification.
Of course, no measurement system related to influence or thought leadership is perfect, but the thought leadership scoring system within Thinkers360 is a highly-differentiated approach to help you identify authentic thought leaders – looking far beyond social media – serving as the tip of the spear for your B2B influencer marketing objectives.
For more information, contact us today at info@thinkers360.com.
