What personal information do we collect from the people that visit our blog, website or app?
When registering (or ordering) on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, preferences or other details to help you with your experience. You may also be asked to link to an existing social media account, such as LinkedIn, and if you choose to do so, we will pull additional identifying information from that account.
When do we collect information?
We collect information from you when you register on our site, schedule an appointment, place an order, subscribe to information, respond to a survey, fill out a form, use live chat, open a support ticket, enter information on our site, or provide us with feedback on our products or services
How do we use your information?
We may use the information we collect from you in the following ways, and ways similar to these:
to personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
to improve our website in order to better serve you;
to allow us to better service you in responding to your customer service requests;
to administer a promotion, survey or other site feature;
to quickly process your transactions;
to ask for ratings and reviews of services or products; and
to follow up with you after correspondence (including live chat, email or phone inquiries).
How do we protect visitor information?
Our website is scanned by our host, theme provider, and other services on a regular basis to detect security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is maintained by trusted third-parties behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
In addition, all sensitive/credit information you supply to our third-party payments processor is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do we use ‘cookies’ and ‘pixels?’
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser’s Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled, and some of our services will not function properly.
We may also use trusted third-party services that track this information on our behalf, including Facebook pixels.
However, you can still place orders.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Occasionally, at our discretion, we may include or offer third-party products or services on our website or via email. These third-parties have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have not enabled Google AdSense on our site but we may do so in the future.
California Online Privacy Protection Act
See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree that users can visit our site anonymously.
Changes to Your Information
You may make a change to your information, or request its deletion, by sending an email to: email@example.com
How does our site handle do not track signals?
When technically possible, we honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
Yes, we allow third-party behavioral tracking such as Google Analytics.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission COPPA.
We do not collect information from children under 13. In order to remove your child’s information please contact the following personnel: firstname.lastname@example.org We adhere to the following COPPA tenants: Parents can review, delete, manage or refuse with whom their child’s information is shared by contacting us directly.
Fair Information Practices
We will take the following responsive action, should a data breach occur:
we will notify the users via email within 1 month; and we also agree to the Individual Redress Principle.
We collect your email address in order to: send information, respond to inquiries, and/or other requests or questions, including updating you regarding your requests.
We may also send you additional information related to your services, market to our mailing list, or continue to send emails to our clients after the original transaction has occurred.
We also agree to not use false or misleading subjects or email addresses, to identify the message as an advertisement in some reasonable way, to include the physical address of our business or site headquarters, to monitor third-party email marketing services for compliance, if one is used, to honor opt-out/unsubscribe requests quickly, and to allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at email@example.com and we will promptly remove you from ALL correspondence.