Karl Smith has a track record of designing and launching new technology products & consulting professional services from the ground up into successful revenue generating offerings including the launch of Wipro Digital and Accenture EUX.
He has specialises in Business Transformation through Customer Centricity during his post university career and has gained both practitioner and senior leadership roles in industry, start-ups and consulting, servicing clients globally.
Agile practitioner since 2004, involved in supporting both business and technology team adoption of Agile in context of specific organisations. Recent work involves the move into Agile Portfolio management and an extension of SAFe towards Customer Journey Target Operating Models focused on Idea to Value progression for Outcome based Transformations.
He is a is a social media Thought Leader based on content creation for Twitter, YouTube, LinkedIn and several syndicated blogs describing his professional experiences during his entire career. His experience includes Global and National Leadership in Human Centred Design (HCD), Usability, User Experience Strategy, Design and Research (UX), Digital Branding and Marketing, Software Engineering and Development Lifecycle, Agile and DevOps Transformation with CI/CD, Artificial Intelligence (AI), Internet of Things (IoT) and Blockchain.
Karl is a lifetime Fellow of the British Computer Society, a member by invitation of BCS ELITE (Effective Leadership in IT) the CIO & CTO group and is involved with the Cognitive Computing Consortium and the Government Blockchain Association in the USA.
He has always been fascinated by how technology can augment the lives of humans;
"My desire was not to build things that humans already do but to find out how technology could evolve our human experience."
Karl works globally, he holds both a UK and an EU passport.
Available For: Authoring, Consulting, Influencing, Speaking
Travels From: Edinburgh
Speaking Topics: Customer Experience, Business Agility, IoT
|Karl A Smith||Points|
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