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Karl A L Smith
Fractional Consulting Chief Information Officer at Agile World ®
Edinburgh, United Kingdom
Karl Smith is a globally recognised authority in both human centered design, agile and digital transformation. He has focused these skills and knowledgebase of facilitating valuable business and technology optimisations in organisational design, lean portfolio management and market entry or refocus directed towards customer engagements in ecommerce and social media.
Karl has been recognised for his influence and leadership with fellowships by both the BCS and the RSA regularly engaging in peer and client discussions. Further he is a subject matter expert in several areas listed at Thinkers360 and other Thought Leader systems.
He has always been fascinated by how technology can augment the lives of humans;
"My desire was not to build things that humans already do but to find out how technology could evolve our human experience."
Karl is a founder in the field of UX from 1989 taking usability audits to the next level into solutions as user experience consultancy (UX) underwritten by research and Ecosystem Strategies. He launched UX in Accenture and was a cofounder of Wipro Digital a customer centered global consultancy. Founder of Customer Agility Framework https://customeragilityframework.com/ business site Customer Agility https://customeragility.com/
He continues customer centric consultancy as an interim CIO or Director of Transformation through the strategy and implementation of new ways of working including Agile and DevOps. He has evolved Agile Target Operating Models for several global organization in line with his 2021 book A short Guide to Agile Transformation delivering globally. He continues offering this unique capability as his main consultancy service, underwritten by service design, today.
Karl A L Smith is a co-founder of the Agile World 501(c)(3) Public Charity with Sabrina C E Bruce. The voluntary entertainment, media and education ecosystem Agile World https://agile-world.charity/.
He is an avid learner and polymath from school to Ravensbourne College of Art and Design, Middlesex University and later Napier University his knowledge sits across design, engineering, science and the humanities. He is best known for launching new business capabilities or optimizing existing ones and provides consultancy service globally.
Karl A L Smith is a prolific writer in spite of his dyslexia, his blog is widely reposted and syndicated https://karlsmith.info/.
Available For: Advising, Authoring, Consulting, Influencing, Speaking Travels From: Edinburgh Speaking Topics: Business Agility, Servant Leadership, Digital Transformation, Service Design, Customer Experience, IoT, User Experience
Karl Smith - Future of the Agile Movement
February 02, 2023
Karl Smith, Polymath, Influencer, Authority UX UI, AI, IoT
February 02, 2023
Agility in business Karl A L Smith talks to Engati CX
February 02, 2023
Featured Topics
Business Agility coexisting hierarchy and networks to accelerate business
Business Agility building flexibility into the business DNA, customer and staff engagement and ability to adapt regardless of the situation. Observable through meticulously defining and organizing the structure of companies, creation of unified job titles, and allocate resources (i.e. personnel) to improve efficiency and increase productivity. Supporting the making of strategic decisions with regard to company hierarchy and personnel infrastructure.
Customer value Optimization requires knowledge and insight (data analytics) in the right mix
Machine to machine engagement and interaction is logical and mappable with simple analytics, humans are not. Humans operate as wildcards in complex and often unconnected systems, how can they be understood and facilitated as they move through their engagement lifecycle to optimize value?
Customer Agility Framework ™
The Agile World ® Customer Agility Framework™ is built to be explicit in order to aid adoption and facilitate adaptation for Customer Agility, Enterprise Agility, Divisional Agility, Solutions Agility and Delivery Agility use cases. The panel session will enable participants to both challenge to concepts and participate in the community that will drive innovation around new and better ways of working. The Customer Agility Framework™ will be available for all under a Creative Commons Attribution-ShareAlike 4.0 International Licence by Agile World ® Incorporated 501(c)(3) Philanthropic Public Charity
Outcomes 1: An understanding of how Machine Learning, Neural Networks, and four other AI's, with CSAT, NPS, ESG and PRI can establish the Customer's North Star
Outcomes 2: An understanding of how to structure an organisation, processes and people around Orchestration to ensure transparency and focus of effort for Value
Outcomes 3: Clarity around how the Customer initiates and prioritizes work in organisations, what values and outcomes are derived from such an engagement
MSc Master’s Degree | Interactive Technologies for eCommerce
Napier University
June 23, 2006
Information Management, organisation and management theory & approaches to knowledge management.
Web Design and Development, user-centred approach, site management, marketing and security issues.
Database Systems, DB architecture, analysis and implementation.
Interactive Systems Design, user-centred design, usability paradigms and principles, design envisioning techniques, prototyping techniques and reporting of contexts in interactivity on HCI.
Business Transformation technology and business transformation, socio-technical systems, process mapping and activity theory.
E-Commerce, E Business strategy, ERP, CRM, Ethical/legal and regulatory frameworks, effective e-business systems development and deployment.
Very Large Databases, data warehouses (DataMart), Data Mining, Analytics, Online Analytical Processing (OLAP), web browsers and search engines, optimisation, recovery and backup (resilience and continuity), database connectivity technologies.
Tags: Digital Transformation, Emerging Technology, Change Management
Postgraduate Certificate in Design and Technology Education
Middlesex University
June 16, 1989
Technology has become fundamentally important to art, design and culture and the skills associated with the once-separate creative and technical worlds increasingly overlap. This is a highly practical course with an emphasis on collaboration and experimentation. You will benefit from your lecturers creative, academic and technical expertise, and you'll be encouraged to step out of your comfort zone and tackle something new.
BA Bachelor’s Degree | Three Dimensional Design
Middlesex University
June 17, 1988
Interdisciplinary course producing a sound knowledge of 2D and 3D practice and workshop skills, including;
• Construction in wood, metal, plastics, ceramics and glass.
• Graphic techniques in computing with Mac2, Quantel Paintbox and CAD.
• Hands-on, creative and innovative design development in both a collaborative and individual approach.
• Responding to a real social situations or client requirement through structured projects.
Tags: Customer Experience, Design Thinking, Digital Transformation
4 Advisory Board Memberships
Agile20Reflect Festival
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September 14, 2020
A welcoming worldwide, community-led festival marking the 20th Anniversary of the Agile Manifesto.
The Celebration aims to attract and invite agilists of all
backgrounds, fields, and experiences together, to create events that openly
explore the Agile phenomenon which changed the world bringing cultures and
communities together over the last 20 Years.
We are enabling, encouraging, and supporting professionals and learners to collaborate in reflection, understanding, visualizing, learning, rebuilding, recording, archiving, and energizing the next generation to further develop ideas and methods whilst respectfully debating and celebrating.
Houston We Have uses patented augmented intelligence software, data science, and commercial insight to help organisations make better decisions, at speed and without bias.
Managing Director of Startup Decision Point AI
Market Screener | Veriluma
June 11, 2019
Veriluma establishes UK business unit
Veriluma Limited (ASX: VRI, Veriluma or Company), one of Australia's leading Artificial Intelligence companies providing prescriptive analytics software solutions, is pleased to announce the establishment of a business unit, Decision Point, in the UK.
Tags: Digital Transformation, Future of Work, Agile
2 Analyst Reports
Agile World Public Charity Annual Activity Report 2021
Agile World / Agile World
January 31, 2022
It's now been one full year since Agile World started on the 31st of January 2021. In that time Agile World has become a philanthropic 501(c)(3) Public Charity and Incorporated as a nonprofit in California focused on multilingual free agile entertainment and education resources. The charity is run by volunteers for the benefit of humanity and continues to grow and facilitate people all over the world.
Agile World Announces 501(c)(3) Nonprofit Status as Philanthropic Public Charity
PRLog / PRZen
January 05, 2022
Agile world announces 501(c)(3) nonprofit status to enable philanthropic mission. Agile world incorporated provides support to initiatives that create free agile entertainment, educational programs, resources and thought leadership
Daily P&L for Finance Risk and London Markets
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April 17, 2024
Some people may be astonished to know that daily profit and loss (P&L) exists let alone the capability to delivery it across multiple separate organisations and entities in an enterprise in a 15 minute increment. Some might ask why would...
The post Daily P&L for Finance Risk and London Mar
PayPal Refund Scam Part 4
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April 15, 2024
Well this thing just keeps on going! Part 1 to 3 are here https://karlsmith.info/never-use-paypal-guest-payments/ Part 4 Today I was contact by a debt collection company to get PayPal their £67.75 back from me. That I don’t owe them. For an...
The post PayPal Refund Scam Part 4 appeared first
PayPal Refund Scam Parts 1 to 3
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March 18, 2024
So this should probably go on Reddit but thought I should share this for eCommerce developers. I will never use a PayPal guest payment method again, because its an awful untraceable transaction method that PayPal does not support itself. What...
The post PayPal Refund Scam Parts 1 to 3 appeared firs
Never use PayPal Guest Payments
Karl A L Smith
March 18, 2024
I will never use a PayPal guest payment method again, because its an awful untraceable transaction method that PayPal does not support itself. What this means is if I want to buy from a merchant that uses PayPal I will buy from someone else instead.
Tags: Agile, Digital Transformation, Future of Work
No framework, no consultancy – wie agile Transformationen wirklich funktionieren
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February 09, 2024
Agile World distributed by the Agile World Broadcast Network
The post No framework, no consultancy – wie agile Transformationen wirklich funktionieren appeared first on Agile World ® News.
Introduction to Agile from forthcoming Essential Agile book
LinkedIn
January 11, 2024
The enclosed is a summary of the most common mistakes and missed opportunities I see in Agile. I expect others have a different perspective or experience, but I can only write about my own. I hope you find this useful.
Transformations-Metriken zur Messung des Managements mit Felix Stein
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November 23, 2023
Agile World distributed by the Agile World Broadcast Network
Agile Transformation messbar machen? Na klar! Aber auf Ebene des Managements? Auch das geht! In dieser Folge sprechen Miriam und Ellen mit Felix Stein darüber, wie er und sein Team der Agile Process GmbH den Fortschritt agiler Transformat
Insights to Outcomes Customer Agility Framework
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October 06, 2023
Insights to Outcomes is a unique function of the Customer Agility Framework and is the central axis of all data systems and interactions involved in it. It focuses all work around attaining the Customer North Star in the first...
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What is the Customer Agility Framework?
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October 02, 2023
The Customer Agility Framework is an evolution upon the Agile Manifesto rather than the existing Agile Frameworks. It contains contains two missing links in agile organizational design firstly “What work should be done” and secondly “How can work be...
The post What is the Cust
Customer Agility Framework soft launch
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September 28, 2023
The Customer Agility Framework ™ is being soft launched on the 29th of September 2023 through an interactive website https://customeragilityframework.com/ a companion website with the business benefits case was previously launched https://customeragility.com/. There will be a Customer Agility Fram
SAFe aus Entwicklersicht mit Till Klaiber
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September 19, 2023
Agile World distributed by the Agile World Broadcast Network
SAFe ist ein weiterverbreitetes und kontrovers diskutiertes agiles Entwicklungsframework. In dieser Folge haben Janna und Jean mit Till Klaiber einen Entwickler zu Gast, der seine Erfahrungswerte und Perspektive als Entwickler auf SAFe tei
Soft Launch of Customer Agility Framework Announced
Customer Agility Framework ™ / Agile World ® Incorporated
September 18, 2023
The Customer Agility Framework uses the latest thinking around artificial intelligence and automation to support data driven decision making with real-time insights for strategy alignment, governance, security, resilience, financial control, prioritisation and regulatory compliance.
As Artificial Intelligence becomes pervasive is it serving your organisation or your competitors?
Deciding where to use AI and where to focus unique human capability is the next great business evolution
What is Customer Agility
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September 18, 2023
Customer Agility ™ is an evolution upon prior understandings of Customer Agility so that the entire organisation is focused on delivering the best possible experience to the end customers as part of both the requirements process and the organizational design....
The post What is Customer Agility
SXSW24 Proposal Customer Agility Framework by Agile World
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August 08, 2023
Agile World distributed by the Agile World Broadcast Network
SXSW24 Proposal Customer Agility Framework by Agile World ® While Agile has become mainstream gaining value consistently has not. This new Customer focused Agile Framework is explicit to aid adoption and facilitate adaptation for Cust
Agilidade Escalada, Desafios e Soluções
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July 06, 2023
Agile World distributed by the Agile World Broadcast Network
Nesse episódio trouxemos a Isabela Gayno para conversarmos sobre os desafios da Agilidade em Escala e possíveis caminhos para o sucesso! Co-hosts: Carla Krieger Victor Patané Agile World ® Português YouTube #Agile_World #AgileWorld #A
1M1Q How do you become an Agile Coach?
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April 27, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way. It’s...
The post 1M1Q
1M1Q What are True Indicators of Agile Transformation?
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April 20, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q Wha
Agile World Deutsch mit Nicole Kopp
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April 14, 2023
Agile World distributed by the Agile World Broadcast Network
Was lehrt uns die Arbeitspsychologie eigentlich zum agilen Arbeiten? Und kann man als Coach eigentlich alle Probleme mit Coaching alleine lösen? Janna und Jean haben in dieser Folge Nicole Kopp zu Gast, die als Arbeitspsychologin und Bera
1M1Q What are some suggestions to get the team back on track and meet their commitment
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April 13, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q Wha
Agile World Deutsch Nicole Kopp Trailer
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April 07, 2023
Agile World distributed by the Agile World Broadcast Network
Trailer for Agile World Deutsch Gespräch mit Nicole Kopp ist Wirtschaftspsychologin für New Work • Aufbau eines menschlicheren Arbeitsplatzes • Ich helfe Unternehmen bei der Umstellung auf die neue Arbeitsweise. Agile World ® Deutsc
1M1Q How do you get team members to show up to meetings and respond in timely fashion
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April 06, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q How
1M1Q How does Agile ensure the Team continues to Make Progress
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March 30, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q How
1M1Q How does Agile improve Product Quality
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March 23, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q How
1M1Q How do you get better participation at Retrospective
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March 16, 2023
Agile World distributed by the Agile World Broadcast Network
Agile World 1 Minute 1 Question (1M1Q) answers audience questions about Agile practice. One of us asks a question about an Agile topic and the other has 1 minute on the timer to answer the question in a meaningful way....
The post 1M1Q How
Agile World Incorporated
Agile World Incorporated
August 18, 2021
Agile World Incorporated is a nonprofit organisation with a focus on educational and training initiatives that provide free training resources for everyone and want to offer that worldwide. Agile World Incorporated, Hollywood, CA | C4780724
Agile World News
Agile World News
January 31, 2021
Agile World magazine show with Sabrina C E Bruce and Karl Smith on YouTube, Spotify, Apple Podcasts, Google Podcasts, Pocket Casts, Anchor, Breaker and Radio Public.
Agile 20 Reflect Festival
Agile 20 Reflect
October 05, 2020
A welcoming worldwide, community-led festival marking the 20th Anniversary of the Agile Manifesto.
The Celebration aims to attract and invite agilists of all
backgrounds, fields, and experiences together, to create events that openly
explore the Agile phenomenon which changed the world bringing cultures and
communities together over the last 20 Years.
We are enabling, encouraging, and supporting professionals and learners to collaborate in reflection, understanding, visualizing, learning, rebuilding, recording, archiving, and energizing the next generation to further develop ideas and methods whilst respectfully debating and celebrating.
Tags: Agile, Digital Transformation, Future of Work
Decision Point AI USA
Decision Point AI Group
September 06, 2019
We have embarked upon a major strategic engagement in the UK, USA and the Europe, using Scotland as a launch pad. Today we formally launch Decision Point AI UK our UK Professional Services Consulting capability with the ‘problem solved’ attitude to servicing clients issues. As with our UK consulting launches 3 month lead period, we also involved in soft launches in the USA from NYC and Europe from Dublin. Karl Smith, Managing Director
Tags: Customer Experience, Digital Transformation, EdTech
The Human Centered Design Society
The Human Centered Design Society
February 07, 2011
Current President and Membership & Operations Committee Director works in Transformation on the leading edge of what business, customer and digital means, where it’s going and helping clients to understand what they need to do now, to still exist in a shrinking global marketplace. He is also involved in defining how an open IoT ecosystem will work with blockchain and AI avatars towards the massive economic and social change it will bring.
Tags: Customer Experience, Design Thinking, Digital Transformation
UbiNET Inc R&D
https://ubi-net.us/
June 04, 2001
UbiNET is a ubiquitous platform and system to deliver Smart Living, for humanity. #UbiNET is involved the the design of IoT3 a true ubiquitous system for #SmartLiving, the virtualization of human life and the digital interaction between virtual and real worlds. We are working on security, sensors, data, analytics and human interaction technologies.
Agile World Inc.
Agile World Inc.
September 20, 1989
Agile World is a niche consultancy involved in creating future proofed companies, businesses and organisations who are fully engaged with their customers, clients and business ecosystems. Agile World supports companies to manage risk daily and deliver incremental change and value benefits in their current and future markets using appropriate digital and brand strategies to maintain and evolve the customer lifecycle.
Tags: Agile, Digital Transformation, Future of Work
8 Books
Agile World: The untold story
Polymath Knowledge / Kindle Direct Publishing (KDP)
August 26, 2022
Agile World appears to be a happy story of innocence and a desire to be of service to the agile community but there is a dark side of intrigue and attempted manipulation that acts as a cautionary tale for all who operate in this world.
Servant Leadership Experiments in Ways of Working
Polymath Knowledge / Kindle Direct Publishing (KDP)
July 16, 2022
Servant Leadership is not just another fad in business its a critical component of successful adoption of Business Agility. The book covers experiences and anecdotes describing 15 years of implementing Servant Leadership in high pressure, results oriented work environments. It includes small startups, medium sized enterprise to global companies covering business agility and technology agility.
a short guide to Human Stagnation
Polymath Knowledge / Kindle Direct Publishing (KDP)
April 29, 2022
Following on from Karl Smith’s a short guide to Agile Transformation he plans to release another short guide book in 2022 called a short guide to Customer Experience.
This new book will show Customer Experience in an end to end process to support strategy and planning for existing products and services and to launch new ones. This book can be applied to any business or idea as the steps shown provide the context and insights that will deliver products and services that people will understand and want to buy.
a short guide to Customer Experience
Polymath Knowledge / Kindle Direct Publishing (KDP)
January 28, 2022
Following on from Karl Smith’s a short guide to Agile Transformation he plans to release another short guide book in 2022 called a short guide to Customer Experience.
This new book will show Customer Experience in an end to end process to support strategy and planning for existing products and services and to launch new ones. This book can be applied to any business or idea as the steps shown provide the context and insights that will deliver products and services that people will understand and want to buy.
Dyslexia SuperPowers
Polymath Knowledge / Kindle Direct Publishing (KDP)
December 03, 2021
Dyslexia SuperPowers new book due December 2022. Although I’m exhausted from all the different things I have been working on at the moment, and the two books published this year already, I’m working on one more a short guide to Dyslexia SuperPowers.
People with Dyslexia have SuperPowers, they manifest often as immense quickness to not only understand but also see from multiple perspectives and see patterns that only computers can otherwise observe.
These SuperPowers are hidden well by their owners as their experience shows the pack is fearful of the extraordinary and has conditioned them since childhood to be less obvious.
This book is a safe space for several people with SuperPowers to talk about them, both as a child and as an adult.
The Authors
Karl Smith
Karl Smith builds companies and new capabilities working as leader and consultant, CEO, CFO, CIO, CTO to deliver the change clients are seeking. His current focus is on self funding Ways of Working Transformations delivering ROI in a constant iterative flow. He has established both new businesses and core competencies in existing global enterprises and national businesses that directly impact efficiency, market capability and value creation.
He has been a consultant and innovator in Business Transformation and Human Centred Design since 1989 and in Agile since 2004 involved in supporting both business and technology in the adoption of Customer Centricity and Agility. His recent focus has been on combining HCD and Agile in Enterprise Agile Portfolio management as an extension of SAFe. This was delivered in the NatWest Group from Business through to IT, Retail Banking and Commercial Banking Transformation with 88,000 staff. Working with the programme sponsor in the central team (4 later becoming 12) he led the strategy and delivery of Customer Journey based Target Operating Models (as Domains and Centres of Excellence), TOM and ITOM focused on Idea to Value (value slicing) for outcome based Transformations. He has been instrumental in many digital firsts including, social media mashups, PropTech, EdTech, GovTech and FinTech to name a few.
Karl Smith is a Fellow of the British Computer Society FBCS, a member by invitation of BCS ELITE the CIO & CTO group and European CIO Association and has supported various Westminster Parliamentary Groups since 2003.
He is a polymath combining, design, engineering, science, business opportunism and the humanities into his work. He works on global programs and hold both a UK passport and an EU passport through dual nationality.
He has a track record since 1989 of designing, launching and delivering global and national new business models, organisational designs, professional services, capabilities and client services working with VC, consulting companies or hired direct by clients.
Working with legacy or greenfield contexts he turns them into successful ecosystems, engagements, revenue generating offerings though a Business Agility, Organisational Design (Agility), Lean-Agile Leadership and Human Centred (UX and CX strategy) Design.
He has always been fascinated by how technology can augment the lives of humans;
My desire was not to build things that humans already do but to find out how technology could evolve our human experience.
Sabrina C E Bruce
Sabrina is an experienced Agile Professional who enjoys motivating and training businesses, teams and individuals in delivering high profile projects. She is Scrum Alliance certified as a Scrum Master, Product Owner, Agile Leadership and Advanced Scrum Master as well as having training in Coaching Agile Teams.
Having over 9 years’ experience in Project Management and Agile Delivery, she is confident in communicating with stakeholders to ensure software delivered meets business requirements and is fit for purpose.
Sabrina has a track record for training and enhancing Scrum Teams in agile principles, who may or may not have a traditional waterfall background, enabling them to select methodologies to work more efficiently and continue to set expectations. She has been coaching and training using many different agile methodologies including Scrum, Kanban, ScrumBan as well as having experience in scaling agile using the LeSS framework. She regularly keep up to date with new agile ways of working and attend the scrum alliance conferences. Agile is not just a job for her it’s a passion.
Scott Seivwright
Scott is an Agile Coach based in Scotland. He has many years of supporting and growing agile with large client organizations and has extensive experience of delivering Agile Ways of working in difficult situations.
Scott works with clients to create plans and engagement models to increase focus on delighting customers and creating greater value quicker. He understands and can create improvement backlogs for greater digitisation, the improvement of flow of work, and creating sustainable working environments where employee engagement scores are high. Scott helps build trust between business, technology teams and customers. He has supported the creation of digital apps, departmental transformation, improved flow of work, increased automation and DevOps.
Scott is down to earth and is open and will give you work with you with candour and respect.
Scott believes in delivering early value and alternates roles between Agile Coach and hands-on delivering valuable stuff. What is valuable? Stuff that keeps your customers loving you and coming back for more.
Agile an Unexpected Journey: A Compendium of Agile Biographies: 2 (Polymaths)
Polymath Knowledge / Kindle Direct Publishing (KDP)
April 27, 2021
How exactly did people get involved in Agile, what did then learn that galvanised them and propelled them into a career in it? This compendium of Agile Biographies by practitioners expresses their experiences and their vision for the future.
Authored by Karl Smith
Published by Polymath Knowledge, Polymaths Series, Book 2
Distributed by Kindle Direct Publishing (KDP)
Due out Jan 2021
Paperback: ISBN 978-1-8382370-5-9
A short guide to Agile Transformation
Polymath Knowledge
March 18, 2021
Agile Transformation is about accepting that businesses are unique and building that into their transformation DNA. Agile Transformation is freedom, transparency and growth.
“Conformity is the jailer of freedom and the enemy of growth” John Fitzgerald Kennedy, 1961.
Tags: Digital Transformation, Future of Work, Agile
Designing for Human Experience
Polymath Knowledge / Kindle Direct Publishing (KDP)
October 26, 2020
Forewords by Robert Powell and Patrick Neeman. Designing for Humans remains for me the most fantastic amalgamation of the complex to create the simple, useable and nascent components and artefacts that support human experiences. I’ll apologise in advance while I try to use simple English I often fail because someone came up with a word that covers off the complexity I’m trying to express. I use dictionary’s often when writing, not least because I’m dyslexic and can’t see letters, I was taught to read the gaps between them in primary school by a special teacher, so my perspective is often quite different from others.
Fundamental to my work in designing for human experience is my early experiences of human augmentation in supporting what the world describes as disability. When I was eight (1970’s) my father was involved in setting up a respite centre for the families disabled children. It was the first time I’d seen technologies that support people in doing what I take for granted and it changed my perspective on technology and what it means to be human.
Authored by Karl Smith
Published by Polymath Knowledge, Polymaths Series, Book 1
Distributed by Kindle Direct Publishing (KDP)
Due out December 2020
Paperback: ISBN 978-1-8382370-1-1
Tags: Agile, Customer Experience, Digital Transformation
1 Book Foreword
OKR Journey in practice: Joining practices and experiences to enhance results (Jornada Colaborativa) (English Edition)
Edição Inglês / Amazon
September 23, 2022
Learn concepts and practices in OKR with the experiences of 42 people leading the adoption of OKRs in various sectors of the Brazilian and international market.
Learn about the challenges and best practices in a journey of OKR implementation.
#Converting #browsers to #buyers, exploring what drives #consumer #choice in internet e-commerce 2005 | Karl Smith UX CX Agility AI IoT Leadership Blog
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December 28, 2019
The following is a paper I wrote in 2005. From WWW/Internet 2005 Proceedings. Converting browsers to buyers: exploring what drives consumer choice in internet e-commerce
Tags: Customer Experience, Digital Transformation, Customer Loyalty
9 Corporate Partners
Decision Point AI launch professional service consulting in UK, USA and Europe | Decision Point AI Group
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November 19, 2019
As part of the continued strategy and growth of Decision Point AI it has today incorporated it’s professional services consulting business Decision Point AI UK as Decision Point AI Limited in Edinburgh, Scotland.
We have embarked upon a major strategic engagement in the UK, USA and the Europe, using Scotland as a launch pad. Today we formally launch Decision Point AI UK our UK Professional Services Consulting capability with the ‘problem solved’ attitude to servicing clients issues. As with our UK consulting launches 3 month lead period, we also involved in soft launches in the USA from NYC and Europe from Dublin. Karl Smith, Managing Director, Decision Point AI
Karl Smith returns to day job | Decision Point AI Group
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October 21, 2019
The on loan CEO of UbiNET and Paradigm Interactions returns to his day job after giving up 7 months of his time to launch the Decision Point AI concept company.
We wish him every success and hope he remains available to us for some of the new clients he has brought us.
Decision Point AI launches Advanced Analytics AI and eight sector #SaaS Companies in #USA | Decision Point AI Group
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July 31, 2019
Decision Point AI launches Advanced Analytics AI and eight sector #SaaS Companies in #USA
JULY 31, 2019ADMIN ADVANCED ANALYTICS AI, PRESS RELEASE
In line with the Decision Point mandate to establish clear productisation of IntelSuite AI capability it has launched Advanced Analytics AI and eight sector SaaS Companies with Paradigm Interactions Inc. in a Joint Venture. Paradigm Interactions brings its digital productisation, enterprise architecture and application design capability into the mix with the Decision Point AI. These do not represent all the areas currently being established but are the first batch of thirty companies focused on SaaS decision support software.
I have created a bold strategy for both market entry and market capture of targeted advanced analytics clients. This along with new products, new business models and M&A activity will establish Decision Point AI and Advanced Analytics AI as both market leading and defining businesses in the later part of 2019 and early 2020. Karl Smith, Managing Director, Decision Point AI.
Tags: Digital Disruption, Startups, Predictive Analytics
Karl Smith CEO of Paradigm Interactions Inc to lead Decision Point AI for 6 months
Paradigm Interactions Inc.
April 22, 2019
Initially discussed as a Joint Venture with Paradigm Interactions Inc the new division Decision Point of the as yet unnamed Augmented Intelligence Corporation will be lead by our CEO, Karl Smith.
Decision Point is the only #dddm_ai company, for #augmentedintelligence in #fintech #medtech #suptech #regtech #govtech #sectech #edtech #insurtech
Tags: Digital Transformation, Future of Work, Agile
Creation and Launch of Wipro Digital Globally
HiveMind Network
May 23, 2018
Near the end of our work at Accenture https://thehive.hivemindnetwork.com/stars_indi/creation-and-launch-of-accenture-enterprise-user-experience-eux-globally/ Wipro Technologies contacted us as they also wanted their existing UX capability enhanced. We were initially involved with them on this however it was clear that they had adopted the generalist approach to a point where specialists would not be hired. In fact they did hire a large number of graphic designers who were immediately required to lean how to code in Javascript. As previously stated there are different mental models and skills that few people can cross over, to produce any degree of quality work. We had decided to walk away from Wipro Technologies and had given notice when we were invited to be involved in creating Wipro Digital from a blank canvass.
Tags: Digital Transformation, Digital Disruption, Future of Work
Creation and Launch of Accenture Enterprise User Experience (EUX) Globally
HiveMind Network
May 23, 2018
Back in 2010 the world was changing and the big corporate world knew that Customers (targeted, with money to spend) were fatigued from bad real world experiences and moving to online experiences that were as bad. They were asking their corporate consultancies for support and those tax and management consultancies provided people who had no design backgrounds, no user experience background and no research background who where trained to be the expert from afar but never held accountable for outcomes to end customers before.
Around this time we were courted by Accenture, PwC and KPMG, EY were not really involved in digital at this time. Each had their own rationale for what they wanted and why, but also they saw UX as a production skill not a strategic one. While there was a massive influx of graphic design into the field at that time, most of the pretty graphic UI’s failed to aid the actual experience as they were skin deep and did not tackle the end to end (UI, logic, ETL, process, latency, integrated support issues etc) experience that UX actually covered and still does for professional practitioners.
Tags: Customer Experience, Digital Transformation, FinTech
Senior Partner, Business Agility and Design | The HiveMind Network
The HiveMind Network
December 05, 2016
Connect and engage with outstanding people to help you build and deliver amazing change.
HiveMind started from the simple idea of top business, technology and design professionals inviting other professionals they rated highly, trusted and loved working with to join a network which would support each other and their clients. Building high performance, remarkable businesses; by putting people with good, shared values at the centre.
We’ve grown into a trusted, integrated, worldwide network of independent experts and entrepreneurial micro-firms who by working together provide a modern, cost effective and exciting alternative to the traditional, large scale advisory, consulting and resourcing firms and at the same time remove the overheads and middlemen.
Tags: Digital Transformation, Future of Work, Business Continuity
The All-Party Parliamentary Design and Innovation Group
Policy Connect
May 14, 2003
The APDIG produces regular news updates on developments within Parliament and across the design and innovation sectors. In addition to its Term Papers, the Group also publishes a monthly newsletter for its parliamentary and associate members.
Agile an Unexpected Journey
Polymath Knowledge / Amazon Kindle
April 30, 2021
How exactly did people get involved in Agile, what did then learn that galvanised them and propelled them into a career in it? This compendium of Agile Biographies by practitioners expresses their experiences and their vision for the future.
Authored by Karl Smith
Published by Polymath Knowledge, Polymaths Series, Book 2
Distributed by Kindle Direct Publishing (KDP)
A short guide to Agile Transformation
Polymath Knowledge / Amazon Kindle
March 26, 2021
Agile Transformation is about accepting that businesses are unique and building that into their transformation DNA. Agile Transformation is focused on freedom, transparency and growth.
“Conformity is the jailer of freedom and the enemy of growth” John Fitzgerald Kennedy, 1961.
Tags: Agile, Digital Transformation, Future of Work
Designing for Human Experience (ebook)
Polymath Knowledge / Amazon Kindle
November 02, 2020
Forewords by Robert Powell and Patrick Neeman. Designing for Humans remains for me the most fantastic amalgamation of the complex to create the simple, useable and nascent components and artefacts that support human experiences. I’ll apologise in advance while I try to use simple English I often fail because someone came up with a word that covers off the complexity I’m trying to express. I use dictionary’s often when writing, not least because I’m dyslexic and can’t see letters, I was taught to read the gaps between them in primary school by a special teacher, so my perspective is often quite different from others.
Authored by Karl Smith
Published by Polymath Knowledge, Polymaths Series, Book 1
Distributed by Kindle Direct Publishing (KDP)
Due out November 2020
E-Book: ISBN 978-1-8382370-0-4
Tags: Agile, Customer Experience, Digital Transformation
Agile Methodology Friend or Foe
Triad Agile Methodology / TechPros
May 07, 2019
Sir Winston Churchill, former British statesman and author once said: “A pessimist sees the difficulty in every opportunity; an optimist sees the opportunity in every difficulty.” This statement is especially true when it comes to how different businesses approach digital transformation and the Agile methodology that has become famous alongside it.
A fundamental change to your process methodology may seem intimidating and tough at first, but the opportunities are endless. However, tapping into these opportunities demands that you learn as much as you can about the innovations that are out there and how they can boost efficiency and increase productivity. The more you know about how innovations are changing your industry, the easier it is to equip yourself to adapt and lower your risk of falling behind the competition.
Veriluma expands into the UK with new business unit
Launches Decision Point led by Wipro Digital founder
ARN | Veriluma
June 11, 2019
Australian artificial intelligence vendor Veriluma has launched a business unit in the UK as part of plans to expand into Europe and the USA.
Wipro Digital founder Karl Smith will be heading the UK operation as the director at Decision Point. He has 30 years of experience and is involved with the Cognitive Computing Consortium and the Government Blockchain Association in the USA.
Tags: Digital Transformation, Startups, Predictive Analytics
3 Executives
EVP Head of Human Centered Design
Avaloq
October 12, 2015
Focused on using HCD as a catalyst for transformation to support a new service model focused on meeting client needs. Implementation of iRise Collaboration Platform to support global engagement.
Tags: Customer Experience, Customer Loyalty, Digital Transformation
Founder and Global Head of Design Wipro Digital
Wipro Digital
January 01, 2014
We are an innovation-led, enterprise transformation partner built for today’s digital challenges. We focus on the things that matter - insights, interactions, integrations, and innovations that make extraordinary things happen for brands, businesses and their customers.
Tags: Agile, Customer Experience, Digital Transformation
Global Head Enterprise User Experience EUX | Accenture
Accenture
December 03, 2012
Accenture is a professional services company, providing services and solutions in strategy, consulting, digital, technology and operations.
Dublin, Dublin, Ireland
Tags: Customer Experience, Customer Loyalty, Digital Transformation
2 Faculty Members
Agile World Institute
Agile World / Agile World Institute
December 15, 2021
The Agile World Institute is a voluntary nonprofit organisation focused on practical education and training to support people where they are in their life. There are no entry qualifications of prerequisite just a willingness and desire to be better than yesterday.
Edinburgh Global Experience Language (EdGEL) Digital Strategy
Edinburgh University
April 12, 2017
Starting life as an Asset and Style Library for EdWeb the Edinburgh Global Experience Language (EdGEL) is evolving into a Code Agnostic Framework with built in processes and global standards compliance
Tags: Customer Experience, Digital Transformation, EdTech
28 Founders
Which Dublin Consulting Startups are Influencing Ireland’s Business Landscape in 2023?
EU Startup
January 16, 2024
There is no shortage of consulting startups disrupting the business landscape in Dublin, Ireland. We have compiled a list of fifteen innovative companies bringing fresh perspectives and delivering top notch services to their varied clientele. Offering unique services such as computer vision applications in retail, designing innovative solutions, or even providing personal development counseling, these startups prove that the field of consulting is vast and fascinating.
Tags: AI, Digital Disruption, Predictive Analytics
Better Business 2023 with the Customer Agility Framework
Prlog / Agile World
October 03, 2023
Many organisations are now looking at ways to optimize themselves be it through digitisation beyond having a website or email or a new ways of working like Agile.
Customer Agility Framework
Customer Agility Framework ™
September 19, 2023
The Customer Agility Framework provides a way to build upon the unique skills and knowledge in your organisation by optimizing through a new way of working using artificial intelligence, customer (user) experience and agile.
The Customer Agility Framework from Insight to Outcome, through the Customer (user), Business and Technical North Star's. It contains two missing links in organizational lifecycle firstly what work should be done and secondly how can work be qualified as impactful.
Agile World Framework
Agile World / Agile World
April 15, 2023
The Agile World Framework is the next natural step to collate the thousands of experiences of Agilists and to support the economies of the world to truly benefit from the core competencies of Being Agile and Working in an Agile Way. Agile World Framework is a specific approach to organizational planning, observation, executing and a feedback loop of work.
VC and PE Consulting Limited
LinkedIn
September 29, 2022
VC and PE Consulting Limited is focused on Venture Capital and Private Equity strategy consulting. We are a niche consultancy involved in creating future proofed companies, businesses and organisations who are fully aligned and therefore engaged with their customers, clients and business ecosystems. We support company decision making on business optimization, service integrations and exit strategies that underwrite high impact investment and value realization.
Tags: Business Strategy, Digital Transformation, Mergers and Acquisitions
Agile World
Agile World
August 13, 2021
Agile World has been born out of a new movement in Agile. It is focused towards people being part of a global community. It is about Agile in all its different flavours being a benefit to humanity in every area of life.
Our mission is to support educational and training initiatives that provide free Agile training resources for everyone. Agile World is committed to Practical Agile knowing that it can have a fundamental and positive impact on individuals, communities and businesses by aiding them in everyday life. We are involved in several Initiatives with a global remit that meet our focus of reducing the barriers to knowledge and education that otherwise exist for a large proportion of the world because of languages, finances or their physical location.
Tags: Agile, Customer Experience, Digital Transformation
Founder | Decision Point AI Group
Decision Point AI Group
April 01, 2019
Decision Point AI
The world is experiencing Data Overload and Insights are highly interpretive and time sensitive. Critical decisions cannot wait for manual analysis to create contextual meaning from insights, they need unbiased, automated information based on the amalgam of human subject matter expertise and machine capabilities to sift vast data sources to deliver a constant flow of decision guidance.
Tags: Big Data, Digital Transformation, Predictive Analytics
Founder | Advanced Analytics AI Group
Import from wordpress feed
April 01, 2019
Advanced Analytics AI offers both a standard product IntelSuite and professional services consulting to define and build bespoke client solutions. The company is a holding group for several advanced analytics AI sector companies including; Advanced Financial Analytics AFA, Advanced Legal Analytics ALA, Advanced Consumer Analytics ACA, Advanced Industrial Analytics AIA, Advanced Health Analytics AHA, Advanced Entertainment Analytics AEA, Advanced Intelligence Analytics AxA, Advanced Military Analytics AmA
A Group created by Karl Smith for a client
Tags: Big Data, Digital Transformation, Predictive Analytics
Tags: Agile, Customer Experience, Digital Transformation
Founder, Global Head of Design | Wipro Digital
Wipro Digital
January 06, 2014
Wipro Digital is a mix of strategists, creative directors, designers, writers, media strategists, digital marketers, developers and relationship builders. They’re committed to creating vibrant and relevant brand experiences on every level.
Tags: Customer Experience, Digital Transformation, Lean Startup
Founder, Current President and Membership & Operations Committee Director
Import from wordpress feed
October 21, 2011
The Human Centered Design Society is an organization created to promote Human Centered Design as a community of practice. The Human Centered Design Society is involved establishing the professional standing of Human Centered Design practitioners so that both they and their clients can be assured of the skills they possess and how they service clients.
Human-centered design is focused on interactive rather than passive systems, anything that a human may interact with regardless of technology, process or communication.
Humans rather than users are now the important center of consideration as many humans have lost their importance and opportunity to gain efficiencies by projects only focusing on one user group, the end users.
Tags: Customer Experience, Digital Transformation, Customer Loyalty
UCD UK Conferences Founder Karl Smith
UCD UK Conferences
October 11, 2011
UCD UK Conferences http://ucduk.org/ was a not-for-profit organisation created to promote User Centred Design (UCD) as a community of practice. UCD UK Conferences is creating events that explore how User Centred Design is applied in a variety of disciplines and how they in turn benefit the quality and expertise of people in the UK and globally.
Tags: Digital Disruption, Digital Transformation, Emerging Technology
Founder | UbiNET Inc.
UbiNET Inc.
June 01, 2001
UbiNET is a ubiquitous platform and system to deliver Smart Living, for humanity.
#UbiNET is involved the the design of IoT3 a true ubiquitous system for #SmartLiving, the virtualization of human life and the digital interaction between virtual and real worlds. We are working on security, sensors, data, analytics and human interaction technologies.
UbiNET Platform
The UbiNET Platform is built up from several propositions that each hold a key relationship ecosystem. UbiNET is designated a planet wide system as its architecture is designed for any planet and an in-transit mode for between planets.
UbiNET Platform – Blockchain data management of unique id in ThingCoin
UbiNET-c-Token – Corporation (Business) Cryptocurrency that issues ThingCoin’s
UbiNET-p-Token – Person (Individual) Cryptocurrency that issues ThingCoin’s
ThingCoin – Data description of micro-sensor embedded in everything
UbiNET – Planet data token
While the system has been defined using the constructs of blockchain and cryptocurrency they are just the enablers of a complex data system with millions of products and services from full lifecycle recycling to personal security and most importantly personal privacy.
European CIO Association | Member by invitation
Import from wordpress feed
May 23, 2013
The European CIO Association (EuroCIO) is the only European, independent, not-for-profit representative for the large IT-users (demand side of IT), both private and public. With far over 600 organizations as members, represented by their highest IT-manager or CIO and representing over 500.000 IT workers, EuroCIO is "the" largest organization in its kind also at global level, with links to other CIO communities around the world.
Tags: Digital Transformation, Leadership, Change Management
Effective Leadership in Information Technology Industry ELITE | Member by Invitation
Import from wordpress feed
March 25, 2011
Exclusive forum for CIOs, CTOs, IT directors, academics and other leaders from within and beyond the IT industry, across disciplines and sectors, to represent the senior IT management view within BCS and to other audiences.
Leading SAFe Course (5.0)
Scaled Agile Inc.
May 15, 2020
A Certified SAFe 5 Agilist (SA) is a SAFe enterprise leadership professional who is part of a Lean-Agile transformation. Key areas of competency include the application of Lean-Agile principles, execution and release of value through Agile Release Trains (ARTs), and building an Agile portfolio with Lean-Agile budgeting.
Tags: Agile, Digital Transformation, Future of Work
Baseline Personnel Security Standard (BPSS)
The Scottish Government
December 19, 2019
BPSS (Baseline Personnel Security Standard) is the required level of screening for any individuals working with or on behalf of a government department. BPSS checks were created to help reduce the risk of illegal workers, identity fraud and overall protect national security. Credential viewable by authorised people only.
Tags: Digital Transformation, Future of Work, GovTech
Basic Disclosure
Disclosure Scotland
December 06, 2019
Disclosure Scotland is an executive agency of the Scottish Government, providing criminal records disclosure services for employers and voluntary sector organisations.
Determined to Lead, Corporate Executive Management in Banking
NatWest Bank
January 25, 2019
Adapting materials from the Cohen-Brown management group, NatWest developed “Determined to Lead”. This is now the only leadership course delivered within NatWest and it involves every leader from the CEO down.
Tags: Customer Experience, Digital Transformation, Leadership
Banking Diploma
The Chartered Banker Institute
November 07, 2016
The Chartered Banker Diploma is the highest level qualification awarded by the Institute, and is recognised and supported by major financial services organisations across the globe. As a world-class qualification, leading to Chartered status, it will help learners to achieve and maintain the standards of excellence and professionalism expected by clients and employers. The aim of the programme is to provide extensive, detailed and critical knowledge and understanding of the banking sector, both in theory and in practice.
IBM BlueMix
Import from wordpress feed
January 06, 2015
• Bluemix is the new development environment built on Cloud Foundry for the cloud era to build applications rapidly and incrementally composed from services.
• Open standards allow developers to avoid vendor lock-in, leveraging the open and flexible cloud environment using a variety of tools from IBM, third party or open technologies.
• Bluemix offers more than 200 software and middleware patterns available from IBM and IBM Business Partners to help enterprise and born-on-the-cloud developers develop portable and compatible applications for hybrid cloud. Pre-built services make application assembly very easy.
• It provides an integrated experience for the developers with DevOps in the cloud and thus helps them build enterprise and mobile applications quickly and more efficiently.
Tags: AI, Big Data, Digital Transformation
Fellowship FBCS | British Computer Society BCS, The Chartered Institute for IT
British Computer Society BCS
March 25, 2011
Recognised for influence and the expertise gathered throughout my career in leadership.
Tags: Digital Disruption, Emerging Technology, Innovation
Member
Institute of Electrical and Electronics Engineers
January 10, 1991
The Institute of Electrical and Electronics Engineers is a professional association for electronic engineering and electrical engineering with its corporate office in New York City and its operations center in Piscataway, New Jersey.
Tags: Digital Disruption, Emerging Technology, Innovation
Qualified Teachers Status (QTS)
National College for Teaching & Leadership
June 15, 1989
Voluntary Youth Leadership
London Borough of Bromley
January 06, 1982
All children have potential leadership skills which can be developed and enhanced. Communication skill is one of the most important leadership traits a child needs to have. Sadly it is also one of the most feared social activities among children and one which continues well into their adolescence and adulthood. Young Leader's Platform has embarked on a goal to develop outgoing and motivated children, who can organize and present ideas logically and convincingly to a large audience. Children enjoy being part of the group, engaging in different activities that cross them over from being shy and embarrassed to becoming confident and outgoing.
I have been awarded a Top Voice badge by LinkedIn in recognition of being an influencer. In effect because I am happy to share knowledge I now have a blue badge. I’ve always been happy to share my experiences both good and bad so that others could extrapolate from them.
eLearning Trailblazers: Cutting-Edge EdTech Innovators 2023
eLearning Industry
June 30, 2023
These EdTech innovators are always in the know about the latest learning tech and how to use it to create memorable L&D experiences.
Honoring EdTech Innovators Who Stay Two Steps Ahead Of The Trends (2023 Edition)
It seems that learning technologies are constantly evolving and adapting to meet our current needs and expectations. Fortunately, we have EdTech innovators who keep us in the know. These trailblazers seize every opportunity to showcase new tech and offer tips to choose the best tool for the task. So, today, we pay tribute to the thought leaders who are leading us into the future of eLearning tech with their insights and expertise. In no particular order, here are the top EdTech movers and shakers.
Power List of the Top 200 Biggest Voices in Leadership in 2023
leadersHum
January 31, 2023
We stepped into the new decade over rocky terrain, uncertain about what the future had in store. But the human tendency of deriving wisdom through experience and passing it on has programmed us to be instinctively prepared in the face of adversity. And that is precisely the mission of the leadersHum community of experts and thought leaders.
Join us as we celebrate the remarkable achievements of the Power List 200, a group of visionary individuals who have made a lasting impact on their respective fields through their unwavering determination, exceptional skills and forward-thinking approach.
We welcome the leaders inducted into the Power List of the Top 200 Biggest Voices in Leadership in 2023!
40 LinkedIn Top Voices in Tech for 2023
Engati
January 18, 2023
The technology market share is just increasing like an oil spill in the ocean and becoming more and more complex and overwhelming to cope with.
To help you learn and understand the ever-changing landscape of technology, we are extending a list of 30 LinkedIn Top Voices in Technology. Comprising the array of powerful thought leaders, tech advocates, entrepreneurs, authors, tech evangelists, data scientists & keynote speakers around the globe.
50 phenomenal brand ambassadors to work with in 2023
Engati
December 22, 2022
3 years is not a short time.
3 years of…
Conversations
Sharing stories & insights
Continuous support
Engagement on social media
Being an inspiration throughout
What have they not done… for community and for us.
What have they not done… for a better purpose.
They've given their heart & soul - to everything.
They've shown why they're the leading influencers in today's world.
They've shown why they're the ones to be chased by the brands.
They've shown why they're the ONE.
Ladies & Gentlemen, presenting to you… the top 50 brand ambassadors you need to work with in 2023.
Bookmark this article now, share it wherever you can, and let the world know that they're the chosen ONE.
50 outstanding AI in Business Influencers
Engatica
March 01, 2022
Humans are smarter than any type of AI --- for now!
But things might get a little awkward around 2040 when AI could start performing nearly all the tasks humans do --- and doing them much better. AI is set to be the key source of transformation, disruption, and competitive advantage in today’s fast-changing economy & business world. Artificial Intelligence is changing the way businesses operate. It's helping organizations eliminate human errors across functions and departments and pushing them beyond the conventional boundaries.
222 TOP influencers you need to follow for 2022
Engati
December 22, 2021
Santa has come earlier this year! And with him comes an exclusive list of 222 TOP influencers who nailed it in 2021 and should be in your “to follow” list of 2022! These influencers have excelled in their fields and have been an inspiration to all of us. Their experience and insights are unbeatable!
These 222 influencers can rightly be called "Influencer of the year 2021"!
Ranked 3 of Top 50 Global Thought Leaders and Influencers on Digital Transformation (June 2021)
Thinkers360
June 05, 2021
Here’s the Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Digital Transformation for June 2021. Congratulations to all our thought leaders and experts who participated!
No 1 in Top 50 Global Thought Leaders and Influencers on Agile (May 2021)
Thinkers360
May 22, 2021
Here’s the Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Agile for May 2021. Congratulations to all our thought leaders and experts who participated!
100 B2B Thought Leaders and Influencers You Should Follow in 2021
Thinkers360
January 29, 2021
Here’s our list of 100 B2B Thought Leaders and Influencers that you should follow in 2021. The list is compiled from opt-in members of Thinkers360 who have contributed and shared their thought leadership content on our platform and among our community – whose members have over 25M followers on social media combined. We’ve also indicated the Thinkers360 thought leadership leaderboards these individuals feature most prominently within. Congratulations to all our thought leaders and experts who participated!
Top 50 Global Thought Leaders and Influencers on Mobility (January 2021)
Thinkers360
January 11, 2021
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Mobility for January 2021. Congratulations to all our thought leaders and experts who participated!
Top 50 Global Thought Leaders and Influencers on Cryptocurrency
Thinkers360
December 31, 2020
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Cryptocurrency for December 2020. Congratulations to all our thought leaders and experts who participated!
The Year’s Most Popular Articles from Thinkers360 Thought Leaders
Thinkers360
December 24, 2020
We’ve searched the Thinkers360 Member Blog to pick out the year’s most popular articles on business, technology and sustainability from Thinkers360 thought leaders. Here’s our picks with direct links to the articles as well as to the author’s thought leadership profiles and portfolios on Thinkers360!
1st in Top 50 Global Thought Leaders and Influencers on Customer Experience
Thinkers360
December 19, 2020
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Customer Experience for November 2020. Congratulations to all our thought leaders and experts who participated!
Top 50 Global Thought Leaders and Influencers on GovTech (December 2020)
Thinkers360
December 12, 2020
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on GovTech for December 2020. Congratulations to all our thought leaders and experts who participated!
13th in Top 50 Global Thought Leaders and Influencers on FinTech (November 2020)
Thinkers360
November 28, 2020
13th in the Top 50 Global Thought Leaders and Influencers on FinTech (November 2020)
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on FinTech for November 2020. Congratulations to all our thought leaders and experts who participated!
Who’s Who in Future of Work? | Onalytica | Clelia Arci
Onalytica
November 19, 2020
Onalytica has been creating Top 100 Influencer lists for the past
10 years, connecting brands with influencer communities. The
marketplace is now looking to understand who is influential beyond
Twitter social amplifiers. Over recent years there have been more and
more companies producing lists based on Twitter followers. We want
to break away from that.
The world of work is transforming quickly, and we all need to
become true agents of change if we want to build a brighter
future for ourselves and future generations. This requires us to
think beyond the technological advances in AI, IoT, cloud and
cybersecurity that change the way we work and consider the human
factor. How do organizations build for “work anywhere” operating
models of a remote workforce while laying the foundation for a
hybrid future? We must examine our entire approach to digital
transformation and human resources transformation, which means
re-evaluating leadership skills, reinvesting in employee experience
and employee engagement, and re-prioritizing diversity and
inclusion in the workplace.
Karl Smith named No 1 in Top 50 Global Thought Leaders and Influencers on Customer Experience (November 2020)
Thinkers360
November 19, 2020
Here’s the Thinkers360 leaderboard for our top 50 global thought leaders and influencers on Customer Experience for November 2020. Congratulations to all our thought leaders and experts who participated!
The Awards Magazine, Top 100 Global Thought Leaders and Influencers to Follow in 2020
https://www.theawardsmagazine.com/
October 24, 2020
Here is the list of top 100 Global Thought Leaders and Influencers to follow on Social Media who have made great impact in many industries and society. Follow and work with these top 100 global thought leaders to make your business/ life better. More than just a list, the influencers and thought leaders mentioned here are trending on social media for their work, knowledge shared among the audience.
Top 50 Global Thought Leaders and Influencers on 5G (August 2020)
Thinkers360
August 17, 2020
Here’s the Thinkers360 leaderboard for the top 50 global thought leaders and influencers on 5G for August 2020. Congratulations to all our thought leaders and experts who participated!
Top 50 Global Thought Leaders and Influencers on Digital Disruption (July 2020)
Thinkers360
July 17, 2020
Here’s the Thinkers360 leaderboard for the top 50 global thought leaders and influencers on Digital Disruption for July 2020. Congratulations to all our thought leaders and experts who participated!
National Benefits Service Design
Behance / Karl A Smith
July 30, 2020
Adult Benefit Blueprints of complex systems from an internal user perspective
Child Benefit Blueprints of complex systems from an internal user perspective
Child Benefit Blueprints of complex systems from an internal user perspective
Tags: Customer Experience, GovTech, Health and Wellness
11 IP Assets
PRACTIAGILE Agile World Incorporated
United States Patent and Trademark Office (USPTO) / Agile World ®
August 01, 2023
Class 41: Educating at senior high schools; Educating at universities or colleges; Educating at university or colleges; Education services in the nature of early childhood instruction; Education services, namely, providing kindergarten through 12th grade (K-12) classroom instruction; Education services, namely, providing pre-kindergarten through 12th grade (pre-K-12) classroom instruction; Consulting services about education; Providing a website featuring information in the fields of education and entertainment for children; Providing information about education; Providing information about education via a website; Providing information about online education; Providing information about online higher education via a website; Providing information in the field of education; Providing information in the field of children's education; Providing information in the fields of education and entertainment for children via a website
Agile World Institute Trademark Registered
Agile World / United States Patent and Trademark Office (USPTO)
April 04, 2023
Agile World Incorporated 501(c)(3) is excited to announce that today the USPTO issued our trademark for the Agile World Institute .
Agile World Institute is a formal educational institution that recognises that
Mindsets change with benefits gained
people do want better lives, but often don’t have to skills and knowledge to affect change.
We recognise that mindsets are not easily changed but people need evidence before choosing change.
It is essential to understand that better ways of living or working cannot be imposed, rather they must show tangible benefits to people lives before they adopt them
The Agile World Institute has been set up to create free educational materials, that establish new patterns of living and working for human benefit.
Agile World - United States Patent and Trademark Office (USPTO)
United States Patent and Trademark Office (USPTO) / Agile World ®
September 13, 2022
Agile World USPTO
035 – Primary Class – Professional business consulting; Professional business consultations
042 – Primary Class – IT consulting services for others in the design, planning, and implementation project management in the fields of structured software development involving quick iterations and built in feedback mechanisms from stakeholders, development operations (DevOps), financial operations (FinOps) and organizational design for Business Agility
First Use: Mar. 31, 2006
Use in Commerce: Mar. 31, 2006
35 professional business consulting • professional business consultations
42 it consulting services for others in the design, planning, and implementation project management in the fields of structured software development involving quick iterations and built in feedback mechanisms from stakeholders, development operations (devops), financial operations (finops) and organizational design for business agility
European Union: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
ThingCoin as a SAFT release schedule now in tranche 1
UbiNET Inc.
October 20, 2019
UbiNET Inc. has decided to offer the ThingCoin as a SAFT (simple agreement for future tokens) Token as such we are expecting the early release of 10,000,000 tokens to be focused on gamification while 70,000,000 will be released according to the following schedule.
Ways of Working Business Agility and Rapid Innovation service offerings proposal for Partner Role | Karl Smith Business Agility Blog
Ways of Working Proposal for Consulting Firms
October 16, 2019
The business plan involves specific business lines, being: Business Agility and Rapid Innovation Offerings
Opportunities
Business Agility is the ability of an organization to consistently deliver value to customers in a constantly
changing market every 90 days. It is the ability to hear the customer voice, respond to that voice and rapidly deliver
incremental value to that customer forever.
The Business Agility proposition will involve cutting edge methodology that will provide extraordinary levels of Business
control and value realisation, saving corporations significant costs, refocusing on work that adds value to the Business and
establishing flexible working practices as the norm.
Tags: Digital Transformation, Innovation, Future of Work
#UbiNET twin #AI #Blockchain with mutating #security #algorithm | Karl Smith UX CX Agility AI IoT Leadership Blog
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May 29, 2018
UbiNET platform architecture is built on two key components;
a twin blockchain written in an AI codebase called Ubi developed specifically for UbiNET
a mutating security algorithm derived from the unique platform functional architecture
By interlinking the security algorithm derived from every transaction only the next ordered AI blockchain knows what the structure of an acceptable contract is.
UbiNET twin AI #Blockchain with mutating security algorithm
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May 23, 2018
UbiNET platform architecture is built on two key components;
a twin blockchain written in an AI codebase called UBI (originally based on Prolog with attributes of .NET) developed specifically for UbiNET
a mutating security algorithm derived from the unique platform functional architecture
UbiNET Smart Living Platform Use Cases
UbiNET Inc.
May 23, 2018
The UbiNET platform is a unified framework that considers all aspects of future living and is intended to deliver solutions that move humanity on from dealing with mundane transactional activities into Smart Living where these transactions are hidden behind the scenes. The system provides absolute identity of everything, absolute ownership and absolute value.
Tags: Digital Transformation, Emerging Technology, IoT
Innova8 by permission at Wipro Digital | Paradigm Interactions Inc
Paradigm Interactions Innova8™ by permission at Wipro Digital
March 04, 2013
A unique innovation technique that mashes service design, the design process, counterintelligence techniques, human-centered design techniques, clients, customers and creative people together.
Tags: Digital Transformation, Startups, Future of Work
Innova8 used by permission at Accenture | Paradigm Interactions Inc.
Paradigm Interactions Innova8™ by permission at Accenture
February 06, 2012
A unique innovation technique that mashes counterintelligence techniques, human-centered design techniques, clients, customers and creative people together. Used to relaunch Accenture Financial Services as Innovator.
The changing face of HCI - Contextual User Research | Interfaces 68
BCS | British HCI Group
October 16, 2006
Recent collaborations into physiological studies such as ergonomics have greatly assisted the development of HCI and given a higher profile to considerations of context. Contextual usability, like its precursors contextual design (Beyer & Holtzblatt, 1998), and specifically contextual enquiry, aims to inform and evoke questions regarding real world and holistic data acquisition and their influence and shaping of the results of human-focused research.
Future of the Agile Movement
LeadersHum
December 06, 2022
Karl A L Smith Managing Partner of Agile World Inc. talks about the three stands of his work experience, changing the paradigm, changing the context (of working environments) and experimenting. He highlights key characteristics of Leadership and Leaders and talks about what it means to be an Agile Leader. Lastly he talks about his consultancy in delivering Agile Transformation in a Customer Centric way (this not being they way it often dione), then he talks about his philanthropic activities with Agile World a 501(c)(3) charity, based in California and how agile is no longer focused in software, but rather affords a way to solve complex problems.
Customer Experience in the 21st Century and Beyond
Express Over Espresso / InfoBeans
August 23, 2022
In the podcast titled ‘Customer Experience in the 21st Century and Beyond, our guest Karl Smith speaks about why customer experience is so important and why it is important to personalize the customer journey. He also shares the role of technology in the customer experience. Moreover, he also opens up about some of his fascinations about history, war, psychology, and so on.
Tags: Customer Experience, Customer Loyalty, Digital Transformation
Agility in business | Karl A L Smith talks to Engati CX
Engati CX / YouTube
December 15, 2021
Karl A L Smith Co-Founder of Agile World talks about what Is an Agile Organization and shares some examples of Agility in business. He also talks about the next normal and agile working and how HR can help other departments become Agile.
Agile is for Everyone
Agile World / YouTube
September 02, 2021
Excerpt from the launch show of the Agile World Better English show where Steve Moubray is asking one of the founders of Agile World Karl A L Smith about a statement he has made that "Agile is for Everyone".
Agile ERP Transformation & Enabling New Ways of Working
The ERP Organizational Change Journal
May 17, 2021
In today’s episode, we discuss “ERP Organizational Change: Agile and New Ways of Working” with Mr. Karl Smith. We explore business agility and what it means exactly to be agile.
The human element” is critical to any successful organizational change effort. We explore how the principles of Agile can be successfully leveraged towards new ways of working, productivity, performance improvement, and organizational change success. Please join us as we discuss Business Agility, Agile, Future of Work, and New Ways of Working.
HCI Webinar: HCM Software and "Agile" versus "Ways of Working", with Karl Smith
Human Capital Innovations, LLC
April 16, 2021
In this HCI Webinar, Dr. Jonathan H. Westover (https://www.linkedin.com/in/jonathanh...) talks with Karl Smith about the current crop of HCM software and whether they enable or disable new ways of working and agile. Check out the podcast here: www.innovativehumancapital.com/podcast.
Karl Smith (https://www.linkedin.com/in/karlsmith2/), CEO at Agile World, builds companies and new capabilities working as leader and consultant, CEO, CIO, CTO, CDO or CXO to deliver the change clients are seeking. He has established both new businesses and core competencies in existing global enterprises and national businesses that directly impact efficiency, market capability and value creation. He has been a consultant and innovator in Business Transformation and Human Centred Design since 1989 and in Agile since 2004 involved in supporting both business and technology in the adoption of Customer Centricity and Agility.
Check out Dr. Westover's new book, The Alchemy of Truly Remarkable Leadership, here: https://www.innovativehumancapital.co....
Check out the latest issue of the Human Capital Leadership magazine, here: https://www.innovativehumancapital.co....
Ranked in the Top 10 Performance Management Podcasts: https://blog.feedspot.com/performance... ; Ranked in the Top 10 Workplace Podcasts: https://blog.feedspot.com/workplace_p... ; Ranked in the Top 15 HR Podcasts: https://blog.feedspot.com/hr_podcasts/ ; Ranked in the Top 15 Talent Management Podcasts: https://blog.feedspot.com/talent_mana... ; Ranked in the Top 15 Personal Development and Self-Improvement Podcasts: https://blog.feedspot.com/personal_de... ; Ranked in the Top 30 Leadership Podcasts: https://blog.feedspot.com/leadership_...
The Agile Confessional - Episode 14, Karl Smith
The Agile Confessional
February 20, 2021
Karl has been a consultant and innovator in Business Transformation and Human Centred Design since 1989 and in Agile since 2004 involved in supporting both business and technology in the adoption of Customer Centricity and Agility. His recent focus has been on combining HCD and Agile in Enterprise Agile Portfolio management as an extension of SAFe. He has worked globally and loves to travel and meet new people as his focus has always been people.
Karl Smith, Polymath, Influencer, Authority UX, UI, AI, IoT & Founder Human-Centered Design Society
Citiesabc / Dinis Guarda
November 28, 2020
Karl Smith, Polymath, Influencer, Authority UX, UI, AI, IoT & Founder Human-Centered Design Society, is the new guest in this Dinis Guarda citiesabc openbusinesscouncil YouTube Podcast series.
Imagine If The Way We Now Live Became Redundant
Fail Faster | Spotify
August 26, 2020
Ari Abraham talks to Karl Smith, a consultant, and innovator who has said in the past "My desire was not to build things that humans already do but to find out how technology could evolve our human experience." Ari and Karl dig into some of his wins, his fails, and the adventure of having a storied history of projects all centered around the human experience.
Tags: Customer Experience, Digital Transformation, IoT
Huawei Now: Innovation Day Highlights
Huawei Now, Huawei
November 15, 2019
Huawei Innovation Day in Paris was a huge success, so we decided to put together a selection of highlights from the event. Author and global thought leader Elise Quevedo interacted with strategists, KOLs and engineers to get their expert opinions on innovation and Huawei’s principle of “In Europe, For Europe”, including Huawei France Corporate Communications Manager Steeve Bourdon, Digital Transformation Strategist & Co-founder of Digitalizuj.Me Vladimir Vulic, Paradigm Interactions CEO Karl Smith and Lead Engineer and Co-founder of DIVE Medical Marta Ortin Obon. Attendees were asked what innovation is all about and what the most important factors are. The overwhelming feeling was a sense that innovation focuses on technology of the future and that by innovating together for a digital Europe, we can build bonds not barriers.
Tags: Digital Transformation, Digital Disruption, Innovation
Karl Smith from Paradigm Interactions
Digit.Fyi
June 22, 2018
Karl Smith CEO and Founder of Paradigm Interactions Inc. speaking about the evolution of digital leadership and how it is moving away from a 'me' culture to a 'we' culture.
#STInsights on Scaling Digital Innovations | CDO Straight Talk @CDOStraightTalk
Twitter Event HCL #STInsights on Scaling Digital Innovation
April 20, 2018
Organizations need to take a leap into the digital age, by rethinking business processes, technologies, structures and products, at scale – by redefining their value proposition, business model and business architecture .
028: UX, IoT, and Blockchain with CEO Karl Smith of Paradigm Interactions Inc.
Tech Leaders Today with Cassie Crossley
May 24, 2017
Karl Smith is an inventor of open network IoT3 UbiNET which he has patented and a holistic transformation consultant more involved with how humans have to deal with technology than the technology itself. Karl Smith is also former Global Head of Mobility User Experience at Accenture and Partner (founder), Global Head of Digital Design at Wipro Digital, current Chairman of the Human Centered Design Society and has relaunched or launched Design as a USP in several global enterprises.
Karl has always been fascinated by how technology can augment the lives of humans, his desire was not to build things that humans already do but to find out how technology could evolve all human experience. He is still looking for the Gene Roddenberry future today where humanity pulls together and projects all of us the next stage of evolution. Transformation is at core of this evolution; he’s highly engaged in Ubiquity or the IoT as it is a gateway point.
At heart, Karl is an inquisitive person, unashamed of failure provided he learns and by learning continues to discover unexpected solutions and delightful experiences for clients and users alike.
Tags: AI, Customer Experience, Digital Transformation
20 questions about the life and experience of #KarlSmith
Beament Leslie Thomas
December 12, 2016
This edition of 20 Questions is with Karl Smith; CEO of Paradigm Interactions and an acknowledged leader in the field of Human Centred Design, User Experience and Usability. He has been honored with a Fellowship by the British Computer Society. He is also the Founder of several organizations including UCD UK Conferences and the Human Centered Design Society.
Tags: Customer Experience, Future of Work, Customer Loyalty
Karl Smith talks User Centered Design - Interview - #UCD15
UCD UK Conferences
March 01, 2015
"The drive for adoption of User Centred Design is coming from business", the conference facilitates people to develop the skills "needed to change the way the world works". The Goldilocks of Conferences, UCD is a unique User-Centred Design conference in London.
Tags: Customer Experience, Digital Transformation, Digital Disruption
10 Panels
EXPERIMENTATION & INNOVATION
Unicom
July 15, 2021
PANELLISTS: Seb Rose, SmartBear; Gourav Mathur, HeadSpin and Steve McNickle, HeadSpin; Sai Kodali, Philip Morris International; Sudeep Chatterjee, London Stock Exchange; Amir Shaked, PerimeterX, Tel Aviv, Israel; Thomas Lavin, mabl; Giovanni Asproni, Zuhlke Engineering Ltd; Sabrina Bruce, Agile World; Karl Smith, Agile World.
METHODS AND TOOLS FOR BUSINESS VALUE
Unicom
July 14, 2021
PANELLISTS: Seb Rose, SmartBear; Gourav Mathur, HeadSpin and Steve McNickle, HeadSpin; Sai Kodali, Philip Morris International; Sudeep Chatterjee, London Stock Exchange; Amir Shaked, PerimeterX, Tel Aviv, Israel; Thomas Lavin, mabl; Giovanni Asproni, Zuhlke Engineering Ltd; Sabrina Bruce, Agile World; Karl Smith, Agile World.
Agile20Reflect Festival A story of Passion, Agility and Grace at The Silicon Valley Project Meetup
Access Agile / The Silicon Valley Project
May 12, 2021
Scott Seivwright, Grace Johnson and Karl Smith (with Craig Cockburn) talk at The Silicon Valley Project Meetup Hosted by Dr. Gail Ferreira about the Agile20Reflect Festival https://www.meetup.com/silicon-valley-agile-project-meetup-group/
Our Channels -
LinkedIn Company Page : https://www.linkedin.com/company/access-agile/
LinkedIn group : https://www.linkedin.com/groups/8973410/
Twitter : https://twitter.com/accessagile
Facebook Page : https://www.facebook.com/AccessAgile
Facebook Group : https://www.facebook.com/groups/684551988821851/
Meetup: https://www.meetup.com/access-agile-meetup-group/
Our Website : https://access-agile.org/
Has Agile Populism killed Agile?
Agile20Reflect Festival
February 03, 2021
Agile is now a commodity amongst the general business population does that mean it should freefall, how should we move forward and do we have a common meaning and focus?
A look at the current state of Agile and its Commoditization as a live workshop and conversation.
Tags: Agile, Business Strategy, Digital Disruption
Blockchain Friend or Foe | MIPIM, London
MIPIM World Blog
October 17, 2018
Is Blockchain the new Doomsday Book, will it make every property unique and will that fundamentally change the property business? Will Blockchain aid the secondary data economy around property or create brand new new opportunities?
Tags: Blockchain, Digital Transformation, PropTech
#STInsights on Scaling Digital Innovations
Twitter / STinsights
April 20, 2018
Organizations need to take a leap into the digital age, by rethinking business processes, technologies, structures and products, at scale – by redefining their value proposition, business model and business architecture .
Tags: Digital Transformation, Innovation, Future of Work
Technology: Why there’s no longer an off switch
Harvey Nash Group
April 11, 2018
Join some of the most Technology driven people for evenings of debate, thought leadership and opinion; as well as hearing the headlines results of the recent Harvey Nash Technology Survey.
IoT Design Principles
UCD2016 Conference, Being Human
October 14, 2016
At this year’s UCD Conference, we’ll be exploring the philosophical tension between humanity and science in post-digital, networked civilizations; what does it mean to be human in our new global digital community, and how do we design for our evolving species?
We’ll be hearing from the people who are bringing tomorrow to life – and bringing life to tomorrow – though the Internet of things, ambient intelligence, big data, sympathetic machines, hyper personalisation, social science, robotics, new applications for simulated worlds, virtual reality, service design, artificial intelligence, gaming, cryptocurrency, human behaviour analysis, computer vision, security, automation, simulated worlds, digital content and engagement, machine learning, biohacking, and the future of defense, flight, energy, social good, civil disobedience, cities, media, cars, commerce, health, finance, the global poor…
Come and meet scientists, technologists, and philosophers; and also designers, disruptors, and activists. Talk to people who are inventing new ways for technology to fill the gaps in our world; people who create digital solutions (and – yes – robots) to provide services that the infrastructure of our society is unable to provide.
Beyond the debate about the rise of the machines vs. the fall of humanity, be prepared to confront your own digital behavior – there’s no reward without risk at UCD! – and to come away with a new sense of awe and insight into the high-stakes game of designing technology for humanity.
Join the agitators, the innovators, and the rule breakers at #UCD16.
Tags: Digital Transformation, Emerging Technology, IoT
1 Patent Pending
#Open #Networking #Ecosystem #Protocol #Patent | Karl Smith UX CX Agility AI IoT Leadership Blog
Paradigm Interactions Inc
October 28, 2017
While everyone else has been focused on selling the dream of ubiquity Paradigm Interactions Inc. has been working on a protocol to make it a reality. In essence the protocol is about;
A method of defining an organic or inorganic items right to access local networks, be found, used and to record its lifecycle to a distributed linear data system.
A new perspective with Karl A L Smith Interview
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April 18, 2023
Karl A L Smith unpacks the latest technology trends in this episode, a must-listen for business leaders looking to prioritise investment. A new perspective with Karl A L Smith Apple Podcasts, Stitcher, Spotify, Google Podcasts Transcript Speaker 1: Ready to explore...
The post A new perspective wit
Becca Francis ADHD and Agile
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December 17, 2021
Becca Francis, an enterprise agile coach discusses how she turned ADHD into her superpower! Come learn some tips and tricks for bringing your best self to any situation with Agile World Wellness.
Creativity, hyperfocus, resilience, spontaneity, courage and high-energy are just a few of the su
Agile World Indie with Nagini Agile Coaching and Emotional Intelligence
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December 17, 2021
Agile World Indie with Nagini Agile Coaching and Emotional Intelligence, Agile evangelist and a project management advocate, with active contributions in strategizing agile adoption and executing agile transformation road map for organizations. Focused on emotional intelligence, holistic approaches
Agile World Deutsch Ellen (Eure Hosts, Teil 4)
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December 16, 2021
Moin moin und herzlich Willkommen bei Agile World Deutsch!
In unserer “Eure Host”-Reihe stellen wir dir nacheinander die Host von Agile World Deutsch vor: Ellen Duwe, Janna Philipp, Miriam Sasse und Jean Michel Diaz.
Heute stellen wir dir Ellen vor.
Agile World Français avec Jean Côté
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December 15, 2021
Le gros bon sens vous connaissez ? Il se nomme Jean Côté. Lors d’une conférence, d’une formation ou d’un mandat, cet homme marque les gens qu’il rencontre sur son chemin par son pragmatisme, son regard sur le savoir-être agile et sa croyance en l'humain.
Jean Côté et entrepreneur, coac
Descomplicando o Business Agility S6
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December 15, 2021
Nesse episódio, Carla Krieger e Victor Patané receberam Roberto Argento, uma referência quando falamos de agilidade no nível estratégico (Business Agility)! Ele nos contou um pouco da sua história e trouxe muitas dicas essencias para agentes de transformação! Pragmatismo e contexto, são ess
Agile World Deutsch Jean (Eure Hosts, Teil 3)
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December 14, 2021
Moin moin und herzlich Willkommen bei Agile World Deutsch!
In unserer “Eure Host”-Reihe stellen wir dir nacheinander die Host von Agile World Deutsch vor: Ellen Duwe, Janna Philipp, Miriam Sasse und Jean Michel Diaz.
Heute stellen wir dir Jean vor. Jean ist einer der Gründer von Echometer (echo
Agile is for Everyone
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December 12, 2021
Excerpt from the launch show of the Agile World Better English show where Steve Moubray is asking one of the founders of Agile World Karl A L Smith about a statement he has made that "Agile is for Everyone". Listen or watch the whole show - Agile World Better English talk show with Cynthia Kahn and
Agile World Indie with RituRaj Patil
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December 10, 2021
RituRaj Patil is currently working with Tetra Pak as Scrum Master / Agile Coach. Having ~11 years of professional experience with IT Products and Services using Cloud, IoT, AI/ML, Data Analytics, RPA, QA, and DevSecOps etc. technologies. Technology and Lean Agile (Leadership, Culture, and Management
Agile World Deutsch Miriam (Eure Hosts, Teil 2)
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December 09, 2021
Moin moin und herzlich Willkommen bei Agile World Deutsch!
In unserer “Eure Host”-Reihe stellen wir dir nacheinander die Host von Agile World Deutsch vor: Ellen Duwe, Janna Philipp, Miriam Sasse und Jean Michel Diaz.
Heute stellen wir dir Miriam vor.
Miriam begleitet euch zur Höchstleistu
Agile World Deutsch Janna (Eure Hosts, Teil 1)
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December 07, 2021
Moin moin und herzlich Willkommen bei Agile World Deutsch!
In unserer “Eure Host”-Reihe stellen wir dir nacheinander die Host von Agile World Deutsch vor: Ellen Duwe, Janna Philipp, Miriam Sasse und Jean Michel Diaz.
Heute stellen wir dir Janna vor. “Stell dir eine Welt vor, in der Menschen in
Comunidades de praticas na pratica
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December 05, 2021
Nesse segundo episódio do Agile World Português conversamos com 3 dos principais funders e curadores de grandes comunidades de práticas ágeis brasileiras que impactam positivamente na carreira e na vida de milhares de pessoas aqui no brasil e na américa latina.
Entrevistados:
Agile World Indie with Rituparna (Ritu)
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December 03, 2021
Rituparna (Ritu) is a Change Agent working in the Consulting wing of TCS. She is passionate about bringing meaningful change in people mindset and organizations in order to help them thrive and sustain in the ever changing market.
Growing from a failed waterfall project to a successful agile transfo
Pete Anderson on Product Culture
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November 23, 2021
Pete Andersen discusses Product Culture with Ana Lobo and Steve Moubray. Come learn about his Agile Journey, whiskey and share a few laughs.
We first met Pete when we stumbled across The Product Transformation Learning Content.
Pete Anderson is a passionate Product Discovery Coach with a demons
Podcasters orientados a valor - S05 E11
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November 21, 2021
Nesse primeiro episódio do Agile World Português conversamos com 3 dos principais podcaster brasileiros que divulgam práticas ágeis e de produtos.
Entrevistados:
Agile and my experimentation with Amogh Sukhatankar
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November 19, 2021
We at Agile World Indie, Jatin Sanghavi and Sinora Bansal had a opportunity to connect with Amogh Sukhatankar who is a PMP, ITILV3, SAFe Scrum Master ,SAFe Product Owner/Product Manager, ICP-ACC, ICP-ATF, KMP I, KMP II , SFC, Personal Agility Recognized Practitioner, CAL-E, CAL-O, UI Path (Level1 fo
Diana Brailovsky Hypno Energizing Agile World Wellness
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November 17, 2021
Join this exciting chat as we discuss the myths about hypnosis, have a few laughs and take a little journey back to your childhood. We'll have a fun chat and then join Diana in a 10-minute Hypno Energizing Exercise. Who knew Hypno Energizing could be so easy and so much fun?
Diana S. Brailovsky is a
Agile Shaala on Agile World Indie S05 E08
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November 12, 2021
We at Agile World Indie, Jatin Sanghavi and Jayshree Nair had a opportunity to connect with Dr. Poornima and Srikara who have an institute called Agileshala. Agile shaala is a place where students of all age group experience the joy of learning. Here they believe that learning is for life . They cul
Briani Claggett, Wellness Yoga to Fortify Immunity
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November 10, 2021
Come learn about wellness yoga as Briani Claggett chats with Sabrina E. Bruce and Steve Moubray. You'll love learning about Briani's passion before she walks us through a 10-minute exercise that can be practiced at your desk, any time you feel the need.
Over the past 7 years, Briani has built
Agile Marketing with Andrea Fryrear S05 E07
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November 09, 2021
What the heck is Agile Marketing? Andrea Fryrear discusses her agile journey and how she applied a Growth Mindset and Agile Principles to marketing in order to keep up with the needs of startups and other organizations.
Andrea Fryrear is the President and co-founder of Agile Sherpas a marketing cons
Marina Matatelli on the Agile World talk show S05 E06
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November 04, 2021
Today our Agile World co-hosts Sabrina C E Bruce and Karl A L Smith talk with Marina Matatelli about the challenges she has faced and overcome them leading to work independance, owning and running a global consultancy and discovering personal agility.
Linda Rising, We're Rational, Why aren't Those People? S05 E05
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November 02, 2021
Linda Rising discusses an Agile Mindset by focusing on how WE usually believe we’re rational but other people aren’t. In this lively discussion, we go through many different aspects of learning, accepting others and differences between a fixed and “Agile Mindset”.
Linda Rising is an independ
Harish Iyer on Agile World Indie S05 E04
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October 29, 2021
With the ICC T20 World cup on its way, Jayshree Nair and Jatin Sanghavi had a opportunity to connect with Harish Iyer who spoke about a cricketing analogy for Agile.
Harish Iyer is Clan Owner and Head of Engineering at Digitate, a TCS Venture. A civil engineer by education, a software professional b
Phil Rogers on Agile World S05 E03
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October 28, 2021
Phil Rogers is interviewed by Steve Moubray, Sabrina C E Bruce and Karl A L Smith, talking about his massive Agile knowledge based in experience and shared freely on Be Agile World Resources. Lots of laughs with all the team chatting together, Phil volunteers with Agile World and in other ways to he
Phil Rogers on Agile World
Agile World / Apple Podcasts
October 28, 2021
Phil Rogers is interviewed by Steve Moubray, Sabrina C E Bruce and Karl A L Smith, talking about his massive Agile knowledge based in experience and shared freely on Be Agile World Resources. Lots of laughs with all the team chatting together, Phil volunteers with Agile World and in other ways to help people.
Philip Rogers content creator and editor for Agile World Resources and volunteer at the Agile World nonprofit organisation. Phil Rogers believes in the power of simple ideas to change the world, and has been working for several decades with individuals and teams to help them along their continuous improvement journey. Phil started his career as a US Air Force Officer in the late 1980s, which was a formative experience, where he learned important lessons about leadership, taking ownership for decisions, and understanding what teamwork looks like in practice, in situations with great consequence. Since leaving the Air Force, Phil has worked in many organizational contexts, including public sector, private sector, and not-for-profit, enjoys learning new things from each experience, and loves to apply those lessons to help people achieve their objectives.
Phil engages with the Agile community in numerous ways, including starting what is now a popular Trello board containing dozens of retrospective facilitation techniques, and sharing his insights on various podcasts. He has also been writing extensively about Lean, Agile, and continuous improvement on his blog since 2014.
Linkedin https://www.linkedin.com/in/gphiliprogers/
Medium https://medium.com/agile-outside-the-box
Trello https://trello.com/b/40BwQg57/retrospective-techniques-for-coaches-scrum-masters-and-other-facilitators
Social Work AI Application for GIRFEC and SHANARRI Frameworks
Behance / Karl A Smith
July 30, 2020
Adult Disability Benefit Blueprints of complex systems from an internal user perspective
Child Disability Benefit Blueprints of complex systems from an internal user perspective
Child Winter Heating Benefit Blueprints of complex systems from an internal user perspective
Tags: Customer Experience, GovTech, Health and Wellness
Decision Point AI, plan around what will happen instead of what has happened?
Slideshare
June 18, 2019
Presentation pack for Decision Point AI, Europe and USA. Focus, will the government approve a merger? and
will the combined M&A firms deliver good value?
Tags: Agile, Business Strategy, Customer Experience
The role of DevOps in Business Transformation
Slideshare
January 22, 2018
The role of DevOps in business transformation
Why DevOps: core principles and where they can help
Next generation of DevOps; customer, business, finance, change, IT
Vertical slicing; an enterprise enabler
Transformation; hearts and minds with skills and delivery
IT is evolving: the role of Information Technology within the organisation has fundamentally changed, drawn from a background support function into a crucial centre of innovation, value creation and competitive edge. More than ever before, the success and failure of the organisation is being defined by its technological ability.
Amidst this transition, the dynamics of the IT industry are also changing: there has been a substantial shift to outsourced models, from storage and CRM to critical infrastructure and disaster recovery. This transition to software orientated models and XaaS is redefining the role, with much greater emphasis on service agreements, outsourcing and vendor management.
This conference will contextualise the evolution of IT, examining the changing role of technology within the business and the inherent implications for IT personnel. The event is geared for senior IT, business and finance leaders, providing a unique forum for knowledge exchange, discussion and high-level networking.
Core topics
• IT Evolution: the changing role of IT within the business
• Leadership: strategy, culture and collaboration
• XaaS: the shift from asset to service-based consumption
• ITAM: IT Asset Management and procurement
• Managed Services: vendor management and Service Level Agreements
• Governance: information security, GDPR and data protection
• DevOps: Agile process, faster delivery, greater collaboration
Tags: Customer Experience, Digital Transformation, FinTech
My Vodafone App UX Research and Design Concepts
Slideshare
September 14, 2016
To show what was really possible if the team was supported fully we did a special presentation Kieran Keegan and Andrew Davis worked over 28 hours in 2 days to get this done. Sadly other people took this as an invitation to expect these timelines for everything. Within three weeks of creating this document and presenting it to the client, we had all resigned.
Tags: Digital Disruption, Digital Transformation, FinTech
NDORS Project Design National Policing Improvement Agency
Behance / Karl A Smith
August 12, 2016
The National Driver Offender Retraining Scheme (NDORS) is a scheme run in parts of the United Kingdom whereby certain drivers found committing a driving offence can be offered a training course as an alternative to prosecution. The film shows one of the six use cases, I designed all use cases and captured implied requirements for this greenfield system.
Tags: Customer Experience, Digital Transformation, FinTech
Karl Smith UCD14 Conference Presentation
Slideshare
October 26, 2014
This is Karl Smith's presentation from the UCD2014 Conference, in London where he talked about how designs have become a commodity through their own choice by allowing their influence to be reduced to outputs and the implication of that in globalisation. He also shares about why and how Wipro Digital was created and what Design means to Wipro Digital.
Tags: Customer Experience, Digital Transformation, FinTech
The 2 Degrees Network
Behance / Karl A Smith
May 18, 2009
The 2 Degrees Network required a refocus in order to aquire new corporate members and sponsors. This was a direct project. My role was Information Architect and Service Designer to clarify the offering and create SEO aligned architecture.
Tags: Digital Disruption, Digital Transformation, GovTech
1 Quote
To Greenfield or not to Greenfield
Marqeta
January 12, 2022
Marqeta spoke to more than thirty banking professionals at major global banking brands including HSBC, Grupo Santander, ING, Virgin Money and UBS to name but a few.
The outcome of these conversations is this authoritative new ebook.
Discover learnings and experiences from experts who are actively involved in digital transformation banking projects.
World Opex Summit 2023 - Operational Agile: Business and Technology Value Realisation
Amistat Group
January 02, 2023
1 5 : 3 5 - 1 6 : 0 5 C E T
Moving from agile transformation to agile BAU
Adjusting existing governance to enable agile
Adjusting existing finance to enable agile FinOps
Defining and recognising success metrics in an Agile World
KA R L S M I T H
P R E S I D E N T
A G I L E W O R L D
Agile Problem Statementswhat were the issues that agile was created to solve?
Alternative to document driven, heavyweight development processes
Throwing work over the fence
Work around for bureaucracy impeding the delivering value
Work around for distant decision making
Work around for fixed process mindset
Work around for time management (micro) towards outcomes (macro)
Alternative to huge deliverables with too many opportunities to go off course and ultimately fail too late in the day to fix
Being too detached from clients as contract negotiations define working dynamic
Having no relationship to end customers so End Customer requirements not prioritized – The end customer may not be your customer
Unable to react to innovation or emergent solution ideas because of strict contract and predefined delivery plans
Work had lost its humanity with platitudes around people being the greatest resource where no one listens or learns from each others' experiences
Agile World Education through Shared Experience
PanelPicker / SXSW EDU
August 10, 2021
Agile World supports every day agile practitioners to express their knowledge and expertise. The session expresses the open nature of agile for anyone from any background or education level to adopt a life changing and revolutionary way of working and living. Focused on peer to peer learning, the Agile World team will explore the playful aspect of learning about working in teams and delivering value in a constant and iterative flow.
Agile Insights from an Agile World
Unicom
July 15, 2021
Sabrina C E Bruce, Co Founder Agile World, Director & Consultant Direct Agile Limited and Karl Smith, Co Founder Agile World, UK Director Organisational Agility, US Director Agile World Inc
Today Sabrina and Karl Hosts of Agile World talk show will share some insights gleaned from their guests and their reflection from their own external consultancy on changing the culture in organisations. Moving from command and control culture to continuous optimisation at every level in an organisation is a team effort that creates a new mindset and set of cultural impact.
Agile20Reflect Festival: A Story of Passion, Agility and Grace!
The Silicon Valley Agile Project
May 11, 2021
Just as the Agile Manifesto exemplified and crystallised the thinking of the time so The Agile20Reflect Festival did the same 20 years later. In this meetup we hear from three of the many people who envisioned the festival and made Scott Seivwright’s dream for all agilists come true. What was that dream well you’ll need to come along and hear it from Scott himself. With Scott are Grace Johnson and Karl Smith two volunteers that added to the vision and helped it become real.
These three Agile20Reflect trustees were key to making the festival happen with their passion, agility, and grace during the month of February 2021.
Agile20Reflect: Building bridges through the celebration of 20 years of learning
Aginext London
March 11, 2021
The story of Agile20Reflect – A global festival marking the 20th anniversary of Agile and celebrating the past, marvelling at the present and gazing into the future over the course of the entire month of February through a program of over 800 events around the globe through a decentralised model designed, built and delivered by a global community of volunteers.
Welcome to the era of flexibility: Why agility is the key to getting ahead
Inspired Business Media
March 01, 2021
A roundtable discussion today on "Welcome to the era of flexibility: Why agility is the key to getting ahead" expecting a really interesting discussion with Google Chrome Enterprise as part of the CIO Summit in Dublin. Thank you Charlotte Crosby from Inspired Business Media for the invitation.
Scaled Organizational Agility is the Future of Work @ 2:00 pm - 3:30 pm GMT
The Agile20Reflect Festival
February 26, 2021
New Ways of Working Programmes are now quite common in major organisations, this talk and conversation is intended to offer a holistic approach to WoW. It is imperative to be holistic in establishing new ways of working as boundaries to old ways of working in portfolio management, finance, ITIL and HR can very quickly become an impediment to transformation if they are not considered as part of it.
Scaled Organizational Agility is the Future of Work is a talk and discussion with Karl Smith regarding Agile Transformation.
Karl Smith is an Agile Consultant #FBCS involved in CIO Advisory, Strategy & Implementation for the adoption of Organizational Agility, he is currently ranked 1st in B2B Agile Thought Leadership and Influencer on Thinkers360 and is the author of two books Designing for Human Experience and A short guide to Agile Transformation due out in January 2021.
Red Teaming Agile20Reflect and the positive power of contrarian thinking
Agile20Reflect Festival
February 16, 2021
A look at how the Red Team of Agile20Reflect used a variety of approaches to look at how the festival was shaping up and head off problems before they occurred. Thinking ahead proving more useful over reacting after it has already happened.
Tags: Agile, Business Strategy, Digital Disruption
Why are so Many Agile Coaches Dyslexic?
Meetup / Agile20Reflect Festival
February 06, 2021
Why are so many Agile Coaches Dyslexic?
What is it about Agile that helps Dyslexics Thrive!
What superpowers does Agile release!
When we all got together to decide to set up the Agile2oReflect festival we quickly found out that a sizeable number of agile enthusiasts were dyslexic. It was remarkable! Even within the Festivals Trustees there are 4 of us. So this is a call out to drop your Dyslexia shame and come and explore the superpowers that you have!
This an open event for Agile practitioners with Dyslexia to come and share their experiences.
Agile Fashion management and sustainability
Slow Innovation Brands / Agile20Reflect Festival
January 12, 2021
On this session, we will focus on common challenges that fashion businesses meet and discuss Agile approaches that can contribute to fashion brand management. Agile philosophy is employed by the biggest corporations, leading startups and successful individuals and is the way of thinking and living that help people and organizations work better, easier and faster. Let’s unite together for a mastermind to help the fashion industry sustain!
Trajectory of the IoT
IOT-EDI (Internet of Things)
June 05, 2019
What is the trajectory of IoT? Karl's talk will be about UbiNET; a next generation intergraded IoT platform that won't be deployed until 2030. He will discuss how challenges relating to adoption and scalability will need to be resolved before the next evolution of the Internet of Things. can become a reality.
DIGIT Leader 2018, Scotland’s Annual IT & Digital Summit | The role of DevOps in business transformation
Digit.Fyi
November 28, 2018
The role of DevOps in business transformation
– Why DevOps: core principles and where they can help
– Next generation of DevOps; customer, business, finance, change, IT
– Vertical slicing; an enterprise enabler
– Transformation; hearts and minds with skills and delivery
Tags: Digital Transformation, Future of Work, Agile
Open Network Internet of Things IoT3 #UbiNET in 2016 by Karl Smith
UCD16 | YouTube
October 14, 2016
It's really important to understand the #KingsNewClothes of Technology the #IoT. A description of what the IoT will be when it exists by Karl Smith part of the IoT Design Principals talk with Thom Heslop and Karen Smith.
This talk discusses the bases of a US Patent for an Open Networking Ecosystem Protocol conceived by Karl Smith and patented by Paradigm Interactions in 2016. Effectively this is an #IoT3 or http://ubi-net.us/ #UbiNET of all #IoA secured with #blockchain through an information schema and business ecosystem defined by #KarlSmith
Tags: Customer Experience, Digital Transformation, IoT
SXSW Interactive 2016 - Cognition Clash in the Internet of Things - Karl Smith and Thom Heslop
SXSW16, Ruth Mills
June 16, 2016
A video of Karl Smith and Thom Heslop's talk - "Cognition Clash in the Internet of Things" - which I filmed at SXSW Interactive in Austin, Texas, on Sunday 13th March 2016.
Tags: Digital Disruption, Emerging Technology, IoT
#Cognition #Clash in The #Internet of #Things | Karl Smith UX CX Agility AI IoT Leadership Blog
Import from wordpress feed
March 13, 2016
The Internet of Things is the next great opportunity for commerce to engage with business enterprises. However there is no unified approach to the mental load between physical interaction, mental interaction and digital interaction. This cognitive landscape is inhabited by associated experiences that gel human behaviour and machine interfaces through, touch, mouse and keyboard. The usage of sight, voice and thought create new complexities and risks which have until recently been the subject of defence technologies, where clear outcomes and prescribed mental models exist. The diversification of these touch points and multi-point human logic models clash and derail human thinking patterns.
Tags: Autonomous Vehicles, Digital Transformation, IoT
Enabling Client Communications
St Andrews HCI Research Group
February 02, 2016
There is a huge and complex social psychology to managing client engagements effectively. Merely presenting actionable solutions that have valid data to back them up is not enough for clients. They become lost with the simplest of justifications and proof often focusing factors of little importance to the end users. In this talk I will offer some meeting navigation concepts that will enable people to facilitate client meetings, establish and reach defined outcomes and establish clear dialog and interaction methods.
Tags: Digital Transformation, Emerging Technology, Entrepreneurship
Cognition Clash in The Internet of Things – Designing for Chaos and Crash
UCD2015 Conference Humanity in Digital Landscapes: Mind, Cognition & Psychology
October 23, 2015
Tags: Customer Experience, Digital Transformation, IoT
#SXSW #Submission #Cognition #Clash in The #Internet of #Things | Karl Smith UX CX Agility AI IoT Leadership Blog
Import from wordpress feed
August 16, 2015
The Internet of Things is the next great opportunity for commerce to engage with business enterprises. However there is no unified approach to the mental load between physical interaction, mental interaction and digital interaction. This cognitive landscape is inhabited by associated experiences that gel human behaviour and machine interfaces through, touch, mouse and keyboard. The usage of sight, voice and thought create new complexities and risks which have until recently been the subject of defence technologies, where clear outcomes and prescribed mental models exist. The diversification of these touch points and multi-point human logic models clash and derail human thinking patterns.
Paradigm Interactions creates Decision Point AI
Veriluma
April 16, 2019
After some initial market research and evaluation of the Veriluma product and service offering Paradigm Interactions has created Decision Point AI to simplify the adoption of Veriluma’s unique Augmented Intelligence capability.
Tags: Big Data, Digital Transformation, Predictive Analytics
3 Trademarks
Agile World
USPTO
September 13, 2022
035 - Primary Class - Professional business consulting; Professional business consultations
042 - Primary Class - IT consulting services for others in the design, planning, and implementation project management in the fields of structured software development involving quick iterations and built in feedback mechanisms from stakeholders, development operations (DevOps), financial operations (FinOps) and organizational design for Business Agility
First Use: Mar. 31, 2006 Use in Commerce: Mar. 31, 2006
Class 9
AI software; scientific apparatus; research equipment; measuring apparatus; apparatus for recording data; apparatus for processing data; apparatus for transforming data; machine to machine systems relating to deep learning; automation technologies; apparatus for natural language processing; apparatus for neural networks; augmented intelligence software; subjective logic software; conditional logic software; Bayesian probability software; AI software applications; AI integrations software; software to process big data.
Class 35
Business consultancy services; data processing; data analysis, advanced data analytics; descriptive analytics; prescriptive analytics; predictive analytics; business intelligence; management intelligence.
Class 42
Technical consulting services; algorithm design.
Innova8 Trademark | Agile World Inc
United States Patent and Trademark Office
May 23, 2018
Word Mark INNOVA8
Goods and Services IC 042. US 100 101. G & S: Innovation consulting services, namely, advising others in the areas of product development. FIRST USE: 20010720. FIRST USE IN COMMERCE: 20010720
Standard Characters Claimed
Mark Drawing Code (4) STANDARD CHARACTER MARK
Serial Number 86681840
Filing Date July 2, 2015
Current Basis 1A
Original Filing Basis 1B
Published for Opposition June 14, 2016
Registration Number 5065342
Registration Date October 18, 2016
Owner (REGISTRANT) Agile World Inc. CORPORATION DELAWARE
Type of Mark SERVICE MARK
Register PRINCIPAL
Live/Dead Indicator LIVE
Customer Agility Framework Presentation
Meetup / Agile World News
October 10, 2023
Presentation of the Customer Agility Framework using a number of scenarios.
The Customer Agility Framework is based upon existing implementations of Agile, AI and Customer Experience led Requirements (Customer North Star) Business led Requirements (Business North Star) and Technical (Medical, Treasury, Regulators, Telco, Engineering, Military Tactics, Technology etc) Requirements (Technical North Star) since 2005.
Artificial Intelligence is using the wrong type logic to understand humans and their behaviours
Date : July 29, 2020
Artificial Intelligence is based upon the wrong logical form, to be useful in understanding humans and their behaviour. AI is currently based on a redactive methodology that employees Socratic Logic. To properly engage with the full dataset AI should utilize Hegelian Logic pivoting on Outliers to establish the Synthesis and therefore future proof solutions. I'd like to open this discussion up to other AI experts and Thought Leaders to first hear their perspectives and discuss the preparation of a report, whitepaper or blog on this subject.
Agile has Failed and will be Replaced by AI Modeled Work Optimizations
Date : November 08, 2023
There is now a common shout to move on from agile to the next fad. However there are so few examples of agile it is hard to validate these calls as anything other than misdirection. AI being the latest call to action many consultancies and organisations will seek to move towards this, but fail to fix their underlying organisational issues that would make such a move possible.
“The conflict between Traditional (based upon Taylorism) and more Agile ways of working will continue in 2023. This is fundamentally about control or rather command and control. If workers are able to be productive without the tight oversight by management overseeing their activities then what is the purpose of middle management? Further if workers are responsive to the ebb and flow of work in the flexible manner exhibited during Covid-19 then much of the MI and BI that is created is now worthless.
In 2023 we can expect forward and adaptive organizations to embrace distributed working as the norm. In fact some will also start to hire from the world moving the dial from geographic recruitment to best skills modeling. These will become the organizations that people will want to work in. Like the Second World War economies where many women had experienced being valued outside the home for the first time our culture has evolved and everyone is resetting their work life balance. While some organizations are stuck in the past having strong leaders telling people what to do, it is no longer part of western business culture to respond. During the pandemic we did not have good access to their insights and rather depended of colleagues and team members. If anything we can regard the new norm to be distributed work with constant digital communications with colleagues.”
The continued failure of top down Agile Transformations has not dulled the desire to waste money on grand schemes. Until transformations becomes grassroots led the future of work remains in the past by moving the chairs in Titanic enterprises. If companies would listen they would be surprised at how simple customer and workers requests are, “listen I have an idea” “engage I want to help” “reduce pointless bureaucratic activities” “less management more conversation/colleagues” “engage with/pay me for my work and the value I add, not my headcount” are the common threads. The true future of work belongs to organisations that want to succeed through strategy, Agile, DevOps, AI, Blockchain may help but only if your people are engaged more.
Working from the World will continue to become the Norm
Date : October 06, 2020
It is clear that Covid19 has changed working practices for the vast majority of people into digitally distributed working rather than city based centralised working. This will continue as the cost benefit ratio for being located in a city is clearly shown to be high value in face to face interactions but very low in digital interactions. No city adds value to back office, support or technical services so these activities first will become fully digital. Working from the World changes executive office, sales, marketing, service delivery, customer lifecycle management, finance, legal and HR and many already set up systems will have the wrong data configurations (in many cases that will require a new data architecture with new primary keys that support flexibility and agility).
Smart City investment should stop and instead focus on regional infrastructure.
Digital Transformation is being shown as the Kings New Clothes
Date : September 29, 2020
Much of the Transformation work for the last 15 years is not fit for purpose as the starting point has been the selling and buying of technology stacks rather than defining the feature sets required and using them to define the technologies. Mainframe development programmes have been focused on creating limited API's to create micro services instead dismantling proprietary technology and creating open architectures. Finally technical debt is coming home to roost and must be resolved.
Only AI can secure Blockchain and together they provide unique ID and security to build trust
Date : September 29, 2020
It is clear that the internet is not secure enough to deliver the features and functionality of the systems now using it. There is a widely unknown way to resolve this by the use of combining AI and Blockchain Technologies.
Organisations will discover that they have delivered Digital Technology not Digital Transformation
Date : September 29, 2020
While the call for Digital Transformation has been going on for years many companies will struggle to gain the value and adaptability promised by these programmes. What they will discover the hard way is that they have not created a digital communication and engagement transformation but have in fact been sold and had delivered technology. Digital is a use of technology to achieve a customer experience that is a conversation, not a channel or a broadcast.
Top 100 Thought Leaders and Influencers to follow in 2020 and why!
Thinkers360
October 27, 2020
Karl Smith named in the The Awards Magazine, Top 100 Global Thought Leaders and Influencers to Follow in 2020. It’s wonderful sounding but what does it actually mean and does it matter at all? https://twitter.com/UserExperienceU https://www.linkedin.com/in/karlsmith2/
What are Thought Leaders and Influencers
When I first came across the concept of Thought Leadership and Influence I had though it related to teenagers giving makeup tips for free products or pseudo celebrities from reality TV areas endorsing products to make a living. Since neither area interested me in the slightest I was surprised that such a thing existed in relation to consulting services or technology and devices like mobile phones and personal computing. So in my normal response to new ideas I investigated it and found that Thought Leadership has been around for a very long time in pharmaceuticals where published and known doctors let their peers know about new products.
Elihu Katz in answers the question, “Who is an opinion leader?” One or more of these factors make noteworthy opinion leaders:
- expression of values
- professional competence
- nature of their social network
The Influencer aspect is certainly newish but can also really be focused back to news media and the editorial format that is followed and represents the readers preference. As I have been blogging since 2001 and writing since 1989 about my work I appear to be such a person from what I have already done and continue to do today. My main blog https://karlsmith.info/ garners around 4,500,000 readers a year, when I first started it was mainly academic institutions in the USA and from the analytics it was clear that my free materials were being used to supplement several major University courses on Computer Human-Interaction and what UX was called in those days in the US Information Architecture.
Why do Thought Leaders and Influencers matter?
As we change so does how we acquire knowledge and what are our sources of truth. When there is no longer a trusted route “people like me” and “people I recognise” become the source of truth. The now famous facebook algorithms that mimic these perceptions drive content that Facebook thinks we will like. And shockingly Facebook is often right, people really don’t like to think, they do want an easy life and are giving up their personal freedoms for shared simple experiences. And this is where Thought Leaders and Influencers add the most value as they are clearly not the establishment so may be “people like me” and the “people I recognise”.
Discovering I’m Thought Leader and Influencer
While I was aware through my engagement as a Key Opinion Leader with Huawei Technologies since 2017 as a member of their global programme that my social media had impact with decision makers, I had never looked for recognition. I suppose I had always just focused on creating original content like my Huawei KOL peers. In May 2020 however I found Thinkers360 and thought it would be interesting to upload my content. What I discovered was that I was already a Thought Leader and Influencer but just did not know it. I have found the whole thing to be a nice gamification and a really good way to understand how my materials are viewed by others, so thank you Thinkers360 https://www.thinkers360.com/ for giving me that context. I have gained a number of top positions and honourable mentions that really exposes the breadth of my experience to a wider audience.
Some snapshots of Ranking on Thinkers360 Today
Karl Smith ranked 5th overall Global Thought Leadership and Influencer
Karl Smith ranked 1st in Agile Global Thought Leadership and Influencer
Karl Smith ranked 1st in Big Data Global Thought Leadership and Influencer
Karl Smith ranked 1st in Customer Experience Global Thought Leadership and Influencer
Karl Smith ranked 1st in Customer Loyalty Global Thought Leadership and Influencer
Karl Smith ranked 1st in Digital Transformation Global Thought Leadership and Influencer
Karl Smith ranked 1st in Predictive Analytic Global Thought Leadership and Influencer
If your a an academic, author, speaker or an entrepreneur definitely sign up for the free account you may knock me off my positions, but that's fine because it makes your insight more accessible to others and that aids humanity.
Thought Leader and Influencer Ethics
I have some very strong ethics around representation of, well really, anything. I believe I have a duty of care for people who read what I write to not mislead them. This may sound counter intuitive for an influencer but
for me just living is not everything, how I live is everything
I can’t represent something as good if I don’t know it is, just like I can’t give a job reference to someone I’ve not directly worked with. I think people have a right to expect truth, regardless of what that means now. The media describes our social media led world as post truth world, although this may be a shock to some people in marketing, I’m not selling the trust my readers have given me.
What I will do however is, when provided early access to information, about products or services that will aid people, then I will write about it. Often I will not write a face on or broadcast article as I’m not here to be a channel, I will compare the offering in market context and historically and bypass regional and economic bias. For example with Huawei I’m happy to still be involved with them, regardless of all the negative hype because I have no empire to protect. I wrote Government as a Service (GaaS), Spying as a Service (SaaS) the United Kingdom exports some unexpected things https://karlsmith.info/government-as-a-service-spying-as-a-service-the-united-kingdom-exports-some-unexpected-things/ as a response to the ridiculous arguments about security risks that Huawei’s mobile infrastructure represents, because American politicians are crying WOLF. The real issue here is the American cultural attitude to investment in infrastructure and the fact they have dropped the 5G ball, they think private companies should set it up for the whole country, mainly because they know the government can’t. The USA is a collection of states not a centralised Country not since Franklin D. Roosevelt’s New Deal has the central government taken direct responsibility to resolve major infrastructure issues. I think there is an article there!
About Karl Smith
Karl Smith is a globally known founder in Customer Experience, User Experience, Agile, Digital Transformation and Thought Leader and Influencer based on projects delivered with Fortune 500 companies. He has been focused of Customer Experience since the 1980’s, Digital Transformation since the 1990’s and Agile since 2004 to deliver Digital First Thinking and Transformations and Mobile First since 2006. He has only recently discovered his Thought Leadership and Influencer impact but his blogs impact is clear having a readership uninterrupted by advertising. He has a presence on LinkedIn, Twitter, Xing, Behance, Facebook, Crunchbase, HivemindNetwork and many more networks with a focus on a specific audience, to create engagement and to ensure that he learns from others as well as shares his original content about the work he has done, inventions and insights.
Author of Designing for Human Experience
Due out November 2020
E-Book: ISBN 978–1–8382370–0–4
Paperback: ISBN 978–1–8382370–1–1
Designing for Human Experiences a book about 31 years of the professional experience of Karl Smith
Thinkers360
October 24, 2020
The Author
Karl Smith (1966 to present) was born in Kent, to Irish immigrants, grew up in Beckenham and currently lives in Scotland. He has worked globally (USA, Europe, South America, China, India, Australia) as a consultant for corporations, governments and startups, always looking for the next impossible challenge. He has focused his life on problem solving, to fix the everyday problems of humans. He is an avid learner and polymath from St Joseph's College, Beulah Hill to Ravensbourne College of Art and Design in Chislehurst, Middlesex University at Cat Hill and later Napier University in Edinburgh his knowledge sits across design, engineering, science and the humanities. He is best known in the fields of User Experience (UX), Human Centred Design (HCD), Organisational Agility, Agility and Scaled Agile but also works in Technology Architecture, Infrastructure, Networking, IoT, Blockchain and Artificial Intelligence.
In this his first Polymath book he describes what it means to design for humans, the various roles involved, the errors, pitfalls and agendas that cause work to fail and how he responded to them.
Excerpt - Designing for Human Experience Glossary
It is important before getting into the main part of this book to understand aspects of motivation and rationale across the wide area of specialisations I have worked in over the years hence the glossary of roles, often the same words and phrases are used to mean different things. It’s like being told someone speaks English so communication will be easy, all the while not realising that meaning is biographical through culture and geography. Definitely make notes on things you don’t agree with and please contact me on LinkedIn if you’d like to chat https://www.linkedin.com/in/karlsmith2/
This is a short glossary to cover the now myriad of terminology related to designing for humans. I expect there to be more as time goes on humans do seem to love reinventing the wheel and then renaming it.
designing for
TDP – the design process
IA – information architecture
CA – content author
PD – product design
ID – instructional design
U – usability
A – accessibility
UX – user experience
UXS – user experience strategy
CX – customer experience
UCD – user centered design
HCD – human centred design
SD – service design
DT – design thinking
ST – systems thinking
PX – pervasive experience
IoT – internet of things
DT – digital transformation
AT – agile transformation
OD – organisational design
SA – scaled agile
BA – business agility
human experience
Excerpt - Definition of User Experience (UX)
Philosophy of UX
User experience is about making people's lives better not just changed. A person’s experience is based in their mind and their emotions and can be established by both actual interaction and reflective (biographical experience) inputs. In UX we define inputs in digital or real-world frameworks which enable the creation of solutions that have meaningful impact and that can be measured.
Overview of UX
The current approach to UX is that it is the practical implementation of audience drivers, cognitive acuity, usability standards and accessibility laws with ergonomics (physical, contextual use) and anthropometric (digital behaviours analytics) measures. Creating an integration of business context into user context, to facilitate alignment, transactions and communications.
Definition; A user is a representative of the target audience. They are not involved in the project in any way. They will use the final product or service either as a customer or as an internal business user.
UX is not involved in the Look and Feel associated with GUI's but rather delivers the human solution that can be accessed through any user interface this is why UX is closely associated with assistive technologies used in accessibility which are in turn derivatives of technologies developed for the military and space exploration. While UX is not rocket science, it has been involved in the space program
Excerpt - Indications of flawed or doctored research results
There are a number of other pointers to work out if your results have been skewed to fit a perspective or project politic.
“Everyone said the same thing about their experience”
This is statistically impossible, they could say a similar thing, the exact same thing is a fix to match a personal agenda or a perspective.
“We got very positive feedback”
This is impossible, feedback by its very nature is both positive and negative, both are critical to get a balanced view and essential so that the project is refined to deliver the intended outcomes.
“We passed usability testing at 95%”
This is impossible, usability testing is not a pass or a fail. Usability testing is designed to find faults and is conducted throughout the project not just at the end. If there was a success factor for usability testing it would be to find lots of faults in time for them to be corrected.
Watch out for these and others as you gain experience.
Designing for Human Experience Book
USA - https://www.amazon.com/Karl-Smith/e/B08LMMZC6D?
UK - https://www.amazon.co.uk/Karl-Smith/e/B08LMMZC6D?
Excerpt - How do you design experience UX Design?
You can design a framework or architecture but the experience in UX is in someone's mind and in their emotions, if you design people’s experience it’s a crime against humanity.
UX research or UX analysis all make lots of sense but UX design does not, but the real point here is the breaking of the UX process into sections. The practice of breaking the process is clearly done by people who don’t understand it.
I keep meeting UX researchers who are excited that I am recruiting UX people, but to me not being able to do the full process creates too many limitations on them as viable UX people. Apart from the obvious inability to pass critical information at role breaks;
why should my clients pay for limited people with one component when a holistic UX person can cover the whole process?
UX research involves quantitive and qualitive research. Researching existing data to look for patterns and anomalies to express the problem or conducting simple but mass sample research needs to be validated by the intended users. In a simple way quantitive research tells you what and qualitive data tell you why. It is important to not rely on quantitive data (insights) alone as without the context of qualitive data (meaning) it is common to make decisions based on bias rather than customer’s needs. This is the major problem with AI as it is currently designed and utilised.
UX facilitation and research is the fun part and everyone wants to do it, analysis is quite complex if it happens at all, but converting the concepts from the analysis into features and behaviour is the critical component which is the design (solutions) part of the process.
Defining the interactive framework and delivering it through sitemaps, journey maps, wireframes or interactive modelling is an architectural activity as it relates to creating multiple routes that enable different kinds of users to acquire information, products or services. UX does not do graphic design, get a Graphic Designer (this is a highly skilled role separate from UX) for that and avoid anyone who says they can do both because they are divergent mental models, so they won't be highly skilled in both.
Experience cannot be designed you can only open access points to having an experience.
Experience is personal to the user, so UX Designers do not exist (except as created by recruiters or clients without knowledge).
Due out November 2020
E-Book: ISBN 978–1–8382370–0–4
Paperback: ISBN 978–1–8382370–1–1
USA - https://www.amazon.com/gp/product/B08LMB8MG7/
UK - https://www.amazon.co.uk/gp/product/B08LMB8MG7/
Other Books
Agile an Unexpected Journey Compendium Book
A Compendium of Agile Biographies
How exactly did people get involved in Agile, what did then learn that galvanised them and propelled them into a career in it? This compendium of Agile Biographies by practitioners expresses their experiences and their vision for the future.
E-book: ISBN 978-1-8382370-4-2 - Due out January 2021
Paperback: ISBN 978-1-8382370-5-9 - Due out February 2021
Servant Leadership Experiments in Ways of Working Book
Experiences and anecdotes describing 15 years of implementing Servant Leadership in high pressure, results oriented work environments.
E-book: ISBN 978-1-8382370-2-8 - Due out February 2021
Paperback: ISBN 978-1-8382370-3-5 - Due out March 2021
Tags: Customer Experience, Digital Transformation, Agile
Agile20Reflect Festival
Thinkers360
October 20, 2020
The Vision of the Festival is “A worldwide Festival, celebrating 20 years of Agile and building bridges for the future”
The main purpose of the Festival is to bring agilists from all over the world together to celebrate the signing of the Agile Manifesto. The Festival will have three main themes:
1. The History and Origin of Agile
2. The Current State of Agile
3. Future Possibilities for Agile
The Festival aims to attract and invite agilists of all backgrounds, fields and experiences together, to collaboratively create events that openly explore the Agile phenomenon which changed the world. We hope to enable, encourage and support professionals and learners to collaborate in reflection; understand and learn from our experiences and; visualise, record and archive information for the future. We further aim to celebrate and rebuild the community and energise the next generation to further develop ideas and methods through respectful dialogue, debate and design.
This is not a conference or an event – it is a Festival where participants from all over the world are encouraged to design and submit an event that is of interest to them. These events can be local, regional or global. They can be in-person or virtual. They can take the shape (please do not limit your thinking) of, inter alia:
• 10 Minute TED Talks
• Moderated Debates
• Hackathons
• Open Space
• Book Club
• Soapboxes
• Coaching
• Collaboration
• Experimentation
• Research
The events will be hosted by the organiser but will be advertised centrally. Please go to https://www.agile20reflect.org/propose-your-activity to propose an event.
We are also reaching out to established agile communities to join us with their membership e.g. Meetups, Global Communities, etc.
The success of this Festival will largely rely on its open source nature as well as its global impact. We are reaching out to all four corners of the globe and asking that Ambassadors volunteer to drive and promote the Festival in their region. If you wish to grow the agile community in your region then please complete an Ambassador application at https://www.agile20reflect.org/be-a-festival-ambassador
For more general information and to follow us on social media, please go to:
https://www.agile20reflect.org/home
https://www.linkedin.com/company/the-agile20reflect-festival/
https://www.facebook.com/groups/684551988821851/
https://www.youtube.com/channel/UCL90xfDZayl6qaP6TV4YD2g
Twitter: @Agile20Reflect
Email: agile20globalretro@gmail.com
Imagine If The Way We Now Live Became Redundant
Thinkers360
September 03, 2020
Ari Abraham from Philosophie Group Inc. Santa Monica, California talks to Karl Smith, a consultant, and innovator who has said in the past “My desire was not to build things that humans already do but to find out how technology could evolve our human experience.” Ari and Karl dig into some of his wins, his fails, and the adventure of having a storied history of projects all centered around the human experience.
In the first part of this interview Karl describes some successes some failures giving examples from projects he has worked on.
In the second part of the interview Karl Smith describes some of the use cases for UbiNET. The first implementation of UbiNET should be in FMCG with a focus on product lifecycle (creation to recycling) management, removal of the grey product economy (no more fake products of any kind). In the second version UbiNET becomes a transaction system with a daily mutating encryption to uniquely identify buyer and products. http://ubi-net.us/
https://karlsmith.info/imagine-if-the-way-we-now-live-became-redundant/
https://open.spotify.com/episode/1PHPgn3XoB1wVggmYOi95s?
Tags: Customer Experience, Digital Transformation, IoT
The Autonomous Hot Tub and other moving Rooms
Thinkers360
September 01, 2020
This is most evident in autonomous vehicles and it has missed the essential point the if there is no human driver autonomous vehicles are moving space with humans inside them. If we considered travelling instead of driving, then using the time in a different way is understandable. It also perhaps changes what the purpose of travel from being destination focused to being movement focused.
Trusting Technology Autonomous or Not
It is startling that few people understand how much of their travel already relies on computers and automation. Autopilot on planes is the standard and they fly through three dimensions unlike ground vehicles in just two dimensions. It may simply be the psychology of control, few people currently control airplanes but many control cars and that loss of control may be the bases of fear regarding autonomous vehicles. Certainly mistrust of technology is pervasive yet abandoned when need overrules such concerns. It is common for people to give away their personal data in order to gain a service as is seen in social media and many service applications. It’s also worth noting that trust in technology is generational there are currently people in their 70’s and 80’s who don’t trust credit cards in online ecommerce, even though all transactions even in physical shops are online.
Autonomous Hot Tub
I have to admit that this is my prefered option, since we don’t all have jetpacks I’ll settle for hot tub vehicles, I will certainly arrive rested. And this is the point of autonomous vehicles they change the meaning of travel the options become endless.
Autonomous Hotel Room
What if our means of travel also became our meaning of staying. The vast expense of building static hotels would be removed and replaced with parking bays for hotel rooms, that are styled for the owner or renter. Parts of peoples homes could travel with them and their view and location will change but personal comfort won’t. I would be nice if hotel rooms could meet us at the airport and then take us on a tour of a country.
This may seem all too far fetched but consider that entire music or book collections now exist in subscriptions, how about autonomous meeting rooms that collect the participants, autonomous restaurants or bars. Perhaps we need to move away from reframing our existing world in new technologies and just change how the world works. We all need to let technology be the servant of humanity rather than its drug and get rid of pointless things.
Tags: Autonomous Vehicles, Customer Experience, Digital Transformation
Opportunities
1 Business
Future of Work Advisory
Location: Worldwide Date Available:
August 03rd, 2020 Fees: Variable based on scope.
Submission Date:
July 14th, 2020 Service Type: Service Offered
Available for advisory and as an interim CIO; for setting and executing digital transformation, strategy, increasing adaptability (change readiness), and leadership effectiveness, servant leadership for the digital, mobile and IoT era.
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