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Steve Dennis
President & Founder/Senior Contributor at SageBerry Consulting
DALLAS, United States
Steve Dennis is a consultant, keynote speaker and author focused on retail growth and innovation. He has been named a top global retail influencer by multiple organizations and his thoughts on the future of shopping are regularly shared in his role as a Forbes Senior Contributor.
During a 30 year career as a senior executive at two Fortune 500 retailers–and more recently as a strategic advisor–Steve has worked with dozens of retail, consumer, luxury and social impact brands to inspire, catalyze and design their journey to remarkable results.
As a sought-out keynote speaker, Steve has delivered talks on six continents, sharing his unique perspective on what it takes to reignite customer growth in a world of constant change and shifting consumer preferences.
He has contributed commentary to Bloomberg/Business Week, the BBC, CNBC, CNN, the Harvard Business Review and the Wall Street Journal, among many others.
Steve is currently the President of SageBerry Consulting. Prior to founding SageBerry, he was the chief strategy officer and SVP, multichannel marketing for the Neiman Marcus Group.
Steve received his MBA from Harvard and a BA from Tufts University.
His bestselling book, "Remarkable Retail: How to Win & Keep Customers in the Age of Disruption", was recently released in an expanded 2nd edition revised for the post-COVID economy and featuring a new Foreword by Sucharita Kodali and endorsements from Seth Godin, Scott Galloway, Brian Solis and former Best Buy CEO Hubert Joly.
Retail's Great Concentration
Substack
June 19, 2026
Income and wealth are increasingly concentrated. The top 10% of households hold some two-thirds of total household wealth. Equities are even more lopsided: the top 10% of Americans hold over 87% of corporate equities and mutual fund shares, and the top 1% owns nearly half the market outright.
Leading at the Speed of Disruption
Linkedln
May 04, 2026
ChatGPT reached 100 million users in two months. Instagram took two and a half years. TikTok nine months. The adoption curves for transformative technology keep compressing. What used to take a decade to reshape an industry now takes a few years. And increasingly quite a bit less.
We're on a Road to Nowhere
LinkedIn
August 05, 2024
The reasons that iconic, once-vibrant brands fail are varied and in some cases complex. But an argument could be made that because they existed and thrived long before digital disruption became a force, they had plenty of time to address the problems that led to their demise. The organizations that are struggling to survive today—or those that will soon find themselves gasping for air—have no such luxury.
Slow, Afraid, and Clinging to the Past
LinkedIn
July 12, 2024
I’ve worked with and observed quite a few leaders who have spent their careers sitting on the fence. They talked a lot about the need to innovate, to transform for an emerging era, and yet it remained overwhelmingly a whole lot of talk and very little progress.
Despite What You've Heard, Physical Retail Is Not Back
LinkedIn
June 17, 2024
If you’ve been following the news you’ve likely noticed a lot of headlines that proclaim the return of brick-and-mortar retail. Earlier this week the New York Times even hailed the comeback of malls.
Retail’s Escalating Commitment To A Failing Course Of Action
LinkedIn
October 02, 2023
Anyone who follows the machinations of the retail industry will know that many struggling retailers continue to put forth breathless pronouncements of their alleged transformations. Yet the department store industry in particular seems to be the poster child for doubling down on a losing hand.
Macy’s And Kohl’s Keep Running To Stand Still
Forbes
June 01, 2023
Without radical action the collapse of the unremarkable middle will continue. A timid transformation will not save Macy's and Kohl's from a slow slide into oblivion.
My Bold Retail Predictions for 2023
LinkedIn
February 05, 2023
So damn the humility and full speed ahead as I bring forth the first batch of my dozen educated guesses on what will shape the future of retail this year, plus three bonus long-shot prognostications. We also discussed them in more depth on a two-part episode of the Remarkable Retail podcast. Listen to part 1 here and/or part 2 here.
Retail Moves From “The Great Acceleration” To “The Great Rebalancing.”
LinkedIn
June 24, 2022
During the early part of the pandemic, it became popular to say that we had experienced 10 years of e-commerce growth in only 10 weeks. While that was rather obviously not close to being true, the idea of a “great acceleration” in just about all things retail made its way into the popular vernacular. Moreover, many media outlets and retail pundits declared that some trends—most notably grocery home delivery—were permanent sea changes. As it turns out, not so much.
Store Expansion May Not Be A Slam Dunk for Struggling Digitally Native Brands
LinkedIn
May 24, 2022
Warby Parker’s disappointing earnings report is just more evidence of what I call the profitless prosperity of disruptor brands. They join a growing list of retail innovators that are posting strongly growing revenues while their profits continue to worsen. Given that Warby is among the biggest and most mature DNVB’s (digitally native vertical brands) one would expect profit margins to be improving, rather than headed in the opposite direction.
Wayfair’s Earnings Miss Portends More Trouble For ‘Disruptor’ Brands
LinkedIn
May 12, 2022
Despite a red-hot home furnishings market, the supposed great acceleration of e-commerce (mostly not true), and a cumulative investment of many billions of dollars in infrastructure and marketing over 20 years, the company managed to post a 14% sales decrease for the quarter, a significant operating loss, burn through over $300 million in cash and bid adieu to both its chief financial officer and several million “active customers.”
A Good Reason To Call Out Bulls***
LinkedIn
April 21, 2022
As much as I kind of hate the notion of a personal brand, I suppose that if I did the Niche-Voice-Story thing, “provocative” and “denier of BS” might make the list.
The Myth Of The Great E-Commerce Acceleration
Import from forbes.com
April 19, 2022
One of the most pervasive retail industry narratives is the belief that e-commerce growth has been massively accelerated by the pandemic. It turns out it's not true.
What We Often Get Wrong About E-Commerce—And Why It Matters
Import from forbes.com
March 31, 2022
Like many things, it’s generally important to follow the money. Which is why how something is ordered is interesting, but understanding how demand is generated and ultimately fulfilled is essential.
Is Kohl’s New Strategy Merely A Slightly Better Version Of Mediocre?
Import from forbes.com
March 14, 2022
At another level, the plan risks being decidedly incremental—what I often call “a slightly better version of mediocre”—rather than moving them boldly toward becoming truly remarkable.
The ‘Profitless Prosperity’ Of Retail Disruptor Brands
Import from forbes.com
March 09, 2022
At one level, it is admirable that Wayfair, Casper and others have reset the consumer expectations bar on what certain types of products should cost, thereby propelling their ability to steal share from industry incumbents. But I could sell a lot of $20 bills for only $15.
The Stores Strike Back Again. Again.
Import from forbes.com
February 23, 2022
While the popular “retail apocalypse” narrative conveniently ignored the fact that thousands of stores were opening every year and that sales rung up in brick-and-mortar locations have had positive growth every year since 2009, something far more interesting began to happen.
What We Get So Very Wrong About Amazon’s Retail Profitability
Import from forbes.com
February 07, 2022
While we can see that AWS is a huge and growing cash cow, even on a relatively simplistic segment analysis basis, it’s pretty likely that North American Retail is generating plenty of cash.
10 No-Holds-Barred Predictions For Retail In 2022
Import from forbes.com
January 21, 2022
Predicting the future in the dynamic world of retail—particularly in the throes of a lingering pandemic—may be a fool’s errand. Nevertheless, I am at again.
The 6 New Forces Of The Covid Retail Economy
Forbes
March 17, 2021
As the pace of vaccinations increases, there is a sense that the worst of Covid-19’s impact will soon be behind us. Yet any notion of being in a truly post-pandemic world, even in a best-case virus mitigation and economic recovery scenario, won’t be fully realized for some time. Many of the changes brought about by the crisis will continue rippling through society (more broadly) and the retail ecosystem (more particularly).
9 Provocative Retail Predictions for 2021
Forbes
February 02, 2021
With so much uncertainty and volatility in the economy, it may be foolhardy to go out on a limb with any predictions. My crystal ball has certainly been faulty more than a few times. Nevertheless, I throw caution to the wind with my (mostly) educated guesses on what will turn out to be noteworthy in the VUCA world of retail this year.
Saks.com Spin-Out: Genius Move or Opportunistic Folly?
Forbes
January 25, 2021
If we have learned anything from the past two decades of retail disruption, it’s that notions of separate physical and digital shopping behavior are increasingly distinctions without a difference. The lines are blurring. Digital drives brick and mortar and vice versa. Indeed, the customer is the channel and retailers with a more harmonized and remarkable retail experience generally outperform those that have failed to break down silos. Having worked in this area—as a C-suite executive at two large retailers and subsequently as a consultant and analyst—for more than 20 years, I can confidently say this goes against what we know shoppers want, what drives operational efficiency and what is central to growing customer lifetime value.
Macy’s Must Learn That Bailing Doesn’t Fix The Hole
Forbes
January 07, 2021
Earlier this week, as part of a previously disclosed three-year store closure plan, Macy’s M +4.2% announced it would shutter an additional 45 locations this year. Like most of its moderate department store brethren, Macy’s has gone from being a highly productive, traffic-driving mall anchor tenant to a long-suffering, chronic underperformer. During the past five years, when the stock market has nearly doubled, Macy’s has lost about three quarters of its value.
Leaders Leap: Transforming Your Company at the Speed of Disruption
amazon
March 12, 2024
This book takes leaders on a courageous journey of self-reflection, personal accountability, and growth, exposing the ways in which our ego defects, blind spots, confirmation bias, and defense mechanisms get in the way of the progress we need to make
Tags: Digital Transformation, Digital Disruption, Innovation
Remarkable Retail: How to Win and Keep Customers in the Age of Disruption
LifeTree
April 13, 2021
Physical retail isn’t dead—but boring retail is! Remarkable Retail equips the savvy retailer with eight essential strategies to bounce back from the covid-19 downturn and thrive in the years to come.
Digital technology has profoundly altered the competitive landscape for retailers. Although the shutdown of 2020 didn’t cause this trend, it has dramatically accelerated it, collapsing retailers’ transformation timeline into a matter of months, not years. In Remarkable Retail, industry thought leader Steve Dennis argues that it’s no longer enough merely to offer convenience, decent prices, or an okay shopping experience. Even very good is no longer good enough. To win and keep customers today, retailers must be nothing short of remarkable.
Tags: Customer Experience, Digital Disruption, Retail
REMARKABLE RETAIL: How to Win & Keep Customers in the Age of Digital Disruption
Lifetree Media
April 14, 2020
Despite the clickbait headlines that warn of a “retail apocalypse,” many brick and mortar retail brands are enjoying strong growth and profits. Others, however, are destined to become obsolete because they offer merely convenience, decent prices, or an okay shopping experience. In Remarkable Retail, industry thought leader Steve Dennis argues that retailers can no longer count on scarcity to drive sales, or settle for providing indifferent in-store experiences, because customers live online and have a wealth of choice and information at their fingertips.
Tags: Customer Experience, Digital Transformation, Retail
1 Founder
SageBerry Consulting
SageBerry Consulting
March 04, 2008
SageBerry Consulting provides strategic advisory services to the retail, fashion and luxury industries. With a focus on digital innovation, customer-centricity and omni-channel growth, SageBerry has worked..
Top Retail Influencers
Rethink Retail
January 03, 2022
This list is comprised of retail experts, consultants, analysts, academics, journalists, and thought leaders who are making an impact in retail in 2022.
Steve Dennis Speaker Reel
Steve Dennis
April 02, 2022
Steve Dennis is the go-to, tell-it-like-it-is expert on retail for national media outlets, an in-demand speaker and consultant.
Steve has been named a top 5 global retail influencer by multiple organizations.
His new book--REMARKABLE RETAIL: How to Win & Keep Customers in the Age of Digital Disruption"--is now available for pre-order at Amazon and other leading book sellers
The Analysts Reunited: Strong Sales, Sour Sentiment, and Tough Turnarounds
Import from wordpress feed
June 16, 2026
Episode 304 reunites The Analysts — Remarkable Retail's celebrated panel of Forrester's Sucharita Kodali, Guggenheim's Simeon Siegel, and GlobalData's Neil Saunders — to take stock of retail coming out of earnings season. Steve Dennis and Michael LeBlanc open on the paradox of 2026: results are
The Fuel Powering Costco's Growth, Department Store Drama, & Off-Price Domination
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June 09, 2026
On Episode 304 of the Remarkable Retail podcast, co-hosts Steve Dennis and Michael LeBlanc dig into a busy earnings season, the global forces reshaping retail, and the competitive divides separating winners from also-rans.
They open with the department store sector, which Steve frames as "The Good,
People-led, Tech-Powered with Walmart/Sam's Club Chris Nicholas (E), Plus Super Scaler Surge and Where Irony Goes to Die
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May 26, 2026
In episode 303 of Remarkable Retail, Steve Dennis and Michael LeBlanc deliver a sharp, fast-moving episode built around a single conviction from one of retail's most influential retailers: the future is people-led and tech-enabled.
Chris Nicholas, former President & CEO of Sam's Club and now Preside
Reimagining the Mall with Simon Property Group's Eric Sadi, Plus Why Stores Still Matter and On Keeps Running.
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May 19, 2026
In Episode 302 of The Remarkable Retail Podcast, Steve Dennis and Michael LeBlanc sit down with Eric Sadi, Co-President, North America at Simon Property Group, for a long-overdue conversation on what the modern mall has actually become—and why the obituaries keep aging badly.
Eric walks through Si
Retail's Great Concentration, Tapestry's Comeback, and the Dumbest Story of the Year
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May 12, 2026
Amazon, Walmart, and Costco aren't just winning—they're pulling away. In episode 301, Steve Dennis and Michael LeBlanc dig into what Steve calls "Retail's Great Concentration": the accelerating shift of sales, traffic, and profit toward a small group of super-scalers. Fresh data shows just six ret
Episode 300: Pete Nordstrom on Culture, Customer Obsession, and Playing the Long Game
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May 05, 2026
The Remarkable Retail Podcast hits a major milestone with its 300th episode—and Steve Dennis and Michael LeBlanc mark the occasion with a conversation they've been looking forward to: a rare, candid sit-down with Pete Nordstrom, one of the most respected executives in modern retail.
As Nordstrom c
Shut Up and Play the Hits, Walmart's Big Store Bet, DTC Nuance, and CEO Turnover
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April 28, 2026
What happens when retailers keep playing the hits after the audience has moved on?
Steve Dennis opens with that question — drawn from his latest Substack essay — and it anchors everything that follows. From Bed Bath & Beyond's overreliance on the 20% coupon to QVC's slow fade, the episode explor
The Retail Rumble (Part 2) with Ken Pilot, Steve Dennis, Lauren Livak Gilbert & Sarah Engel
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April 21, 2026
Steve and Michael open earnings season for March-ending retailers with a tour of luxury's stumble. LVMH posted just 1% organic growth, with fashion and leather — including Louis Vuitton — remaining soft. Kering continues its turnaround "with more promise than proof" under new CEO Luca de Meo. Ev
Live from Shoptalk: Retail Rumble (Part 1) with Neil Saunders, R.J. Hottovy, Rachel Tipograph, Kiri Masters & Anne Mezzenga
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April 14, 2026
This week Steve Dennis and Michael LeBlanc bring listeners a high-energy live episode from Shoptalk Las Vegas — Part 1 of the inaugural Retail Rumble.
The episode opens with the week's most important retail news. Levi Strauss delivers strong revenue growth driven by its expanding direct-to-consume
Stitch Fix CEO Matt Baer, Nike's Identify Crisis, Grocery's Looming Collapse of the Middle, and Pets.Com: The Sequel
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April 07, 2026
This week on The Remarkable Retail Podcast, Steve Dennis and Michael LeBlanc break down the forces reshaping retail before sitting down live at Shoptalk in Las Vegas with Matt Baer, CEO of Stitch Fix.
The episode opens with a wide-ranging look at the macro pressures bearing down on the industry—ge
Is AI Retail's New Front Door? with Bret Taylor (OpenAI Board Chair & Sierra CEO) and Guest Co-Host Neil Saunders
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March 31, 2026
Steve Dennis and Michael LeBlanc are joined by guest co-host Neil Saunders, Managing Director and retail analyst at GlobalData, bringing his signature analytical rigour and on-the-ground store insights to a wide-ranging discussion of the week’s biggest retail developments and the future of AI-powe
Lane Crawford's CEO Jennifer Woo on Building a Different Kind of Department Store; Plus Lululemon Struggles, Macy's Stalls, and Five Below Shines
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March 24, 2026
This week on The Remarkable Retail podcast, Steve Dennis and Michael LeBlanc begin with a sweeping look at the key retail and macro stories of the week, then dive into a compelling interview with Jennifer Woo, Chairman and CEO of Hong Kong-based luxury retailer Lane Crawford.
Woo shares her unusual
"Good Bookstores Selling Good Books" Our Interview with Barnes & Noble CEO James Daunt
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March 17, 2026
This week on the Remarkable Retail podcast, Michael LeBlanc and Steve Dennis unpack the retail news shaping the global economy—from the Iran war's impact on oil, freight and food prices to Kohl's disappointing earnings, Dick's Sporting Goods' continued growth, and another wave of store closings at
Iran War Shockwaves and Target’s Strategy Reset, with Guest Co-Host Kevin Ertell and Our Interview with EY's Malin Andrée & Jon Copestake
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March 10, 2026
In this wide-ranging episode Steve Dennis and Michael LeBlanc are joined by special guest co-host Kevin Ertell, retail veteran, former Nike executive, and author of The Strategy Trap. The episode blends breaking retail news with a live interview recorded at the NRF Big Show featuring Malin Andrée,
What We Still Get Wrong About Modern Retail, Plus Get Ready to Rumble, Warby Wows, and Is Flat the New Up?
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March 03, 2026
Steve Dennis and Michael LeBlanc preview their upcoming ShopTalk “Retail Rumble” appearance before diving into a wide-ranging and timely discussion on what leaders still get wrong about modern retail
The episode opens with a sharp analysis of tariff turmoil following a Supreme Court ruling and m
Dan Frommer on the New Consumer, Plus Tariff Shockwaves, Wayfair Wobbles, and Walmart's Digital Acceleration
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February 24, 2026
Recorded live in the Narvar Podcast Studio at NRF Big Show, Steve Dennis and Michael LeBlanc sit down with Dan Frommer, the iconic tech journalist and Founder of The New Consumer, to explore the forces reshaping retail and consumer behavior.
Frommer challenges the prevailing “vibecession” narrat
Driving Good Retail Returns with JD Sports' Henry Spear and Narvar's David Morin, Plus Saks Consolidates and Target Resets
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February 17, 2026
The hosts take open a sweeping look at the week’s most consequential retail developments before heading live to the Narvar Podcast Studio at the NRF Big Show for a deep dive into AI, agentic commerce, and the evolving post-purchase customer journey.The news segment explores Saks Global’s decisio
Different Not Dead: Creating Irreplaceable Stores with Jack Stratten & Kevin Ervin Kelley, Plus Amazon Earnings, Walmart's Trillion $ Moment, and Luxury Bifurcation.
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February 10, 2026
In this episode of the Remarkable Retail podcast, Steve Dennis and Michael LeBlanc open with a sweeping look at the week’s most consequential retail developments before welcoming two global retail store visionaries for a deep dive into the future of brick-and-mortar locations.The news segment begi
Amazon's and Saks' Retail Reset, Plus Live from the Big Show: NRF Top Voices Billy May and David J. Katz
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February 03, 2026
The episode opens with a sweeping look at the biggest retail stories shaping January. Amazon dominates the headlines again, this time with the closure of all Amazon Fresh grocery and Go stores and a renewed reliance on Whole Foods and online grocery. At the same time, Amazon is laying off tens of th
2026 Provocative Predictions for Retail's Future
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January 27, 2026
Steve Dennis and Michael LeBlanc kick off their annual predictions episode with a fast-moving review of the retail news of the week. They begin with the long-delayed U.S. TikTok deal finally reaching resolution, noting how deeply TikTok now influences product discovery, cultural trends, and transact
AI Gets Pragmatic, Saks Hits the Wall, and Away CEO Jessica Schinazi Talks DTC Reinvention
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January 20, 2026
Steve Dennis and Michael LeBlanc kick off this episode with a sharp breakdown of the retail news that mattered this past week. AI dominates the conversation—not as hype, but as a clear shift from experimentation to real-world implementation. Steve shares observations from the show floor, noting ho
“The Analysts”: Simeon Siegel and Sucharita Kodali’s 2026 Retail Playbook
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January 13, 2026
Steve Dennis and Michael LeBlanc open the first episode of 2026 with a clear-eyed look at the retail news shaping the year ahead. Holiday sales landed largely as expected. Online sales grew faster, but at a decelerating pace, reinforcing the continued centrality of stores—particularly as click-and
We're Back with the No-BS Perspectives You Need: Get Ready for a Brand New Season of the Remarkable Retail Podcast
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January 06, 2026
I'm Steve Dennis, strategic advisor, keynote speaker, bestselling author, and host of the industry leading Remarkable Retail podcast, along with fellow retail insider Michael LeBlanc.Discover why C-suite executives from Amazon, Walmart, Ikea, Tractor Supply, Vuori and dozens more - choose to share t
From Department Stores to GLP-1s and Back Again: Annual Retail Predictions Reckoning (Part 2)
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December 19, 2025
In this special bonus episode closing out Season 11 of The Remarkable Retail Podcast and the year 2025, hosts Steve Dennis & Michael LeBlanc complete the second half of their annual predictions review—one of the most popular and anticipated episodes of the year. The episode opens with brief but
From TikTok to Tariffs and Back Again: Annual Retail Predictions Reckoning (Part 1)
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December 16, 2025
One of the most anticipated episodes of The Remarkable Retail Podcast returns as Steve Dennis reviews and grades his annual retail predictions, offering a candid assessment of how the industry actually performed as 2025 unfolded. Known for balancing optimism with accountability, Dennis evaluates w
Location: MANDALAY BAY, LAS VEGAS Date : March 27, 2022 - March 30, 2022 Organizer: ShopTalk
What you’ll learn about:
Groundbreaking Digital Experiences
The Transformation of Physical Retail
The Changing Consumer
Innovative Growth Strategies
Groundbreaking Marketing Strategies & Tactics
The Future of Brands
Innovations in Merchandising
Fulfillment, Pickup & Delivery
The Sophisticated Supply Chain
Using Data Effectively
Emerging Retail Technologies
Global Retail Experiences & Innovations
The Business of Doing Good: DEI & ESG
Culture, Leadership & the New Retail Organization
Location: Dallas, Texas Date : February 21, 2022 - February 23, 2022 Organizer: The Retail Industry Leaders Association
Retailers face epic supply chain challenges. You are not alone. Join us for LINK2022: The Retail Supply Chain Conference where industry leaders come together to confront today's challenges, explore new solutions, and shape the industry's future.
Location: Riyadh Front Expo Centre, Saudi Arabia Date : February 01, 2022 - February 03, 2022 Organizer: Leap
LEAP is a gathering of the world’s greatest minds, the keynote stage will explore new technologies and its positive, unlimited potential.
We can now be heard across continents, heal without touching and nurture the planet for future generations to come. We have in our hands the possibility to solve mankind’s oldest challenges through the power of humanity and technology.
Capsule's Think & Link - Katherine Monasebian and Steve Dennis
Location: online Date : January 27, 2022 - January 27, 2022 Organizer: Capsule
We are starting off 2022 by taking a walk down the hard working aisle of retail. We have two amazing guests, Katherine Monasebian, who moved from Barneys New York to Stanley Black & Decker in 2020 to lead their transformative change. Yes, you read that right, from high-end retail to hardware, tools and the trades. Katherine is paired up with Steve Dennis, the author of the book Scott Galloway insists everyone should read, Remarkable Retail. Steve is also the origin of our new favorite phrase, Harmonized Retail and, if you dig deep enough, Steve’s experience includes Neiman Marcus.
We will likely discuss the pragmatic move from high-end retail to how the transformation of Stanley Black & Decker is going and what these two remarkable thinkers see in the near future of retail. And, because this is a designed conversation, we’ll be asking what these two hold up as great examples of design in our society.
"Remarkable Retail" Virtual Book Launch Celebration Event
Location: Virtual Date : April 14, 2020 - April 14, 2020 Organizer: Steve Dennis
Please join me and some very special friends on April 14th at 4pm EDT to celebrate the official release of "Remarkable Retail: How to Win & Keep Customers in the Age of Digital Disruption."
Join Thinkers360 for free! Are you a Reader/Writer, Thought Leader/Influencer (looking to increase your earnings), or an Enterprise User (looking to work with experts)?
Retail's Great Concentration
Leading at the Speed of Disruption
We're on a Road to Nowhere
Slow, Afraid, and Clinging to the Past
Despite What You've Heard, Physical Retail Is Not Back
Retail’s Escalating Commitment To A Failing Course Of Action
Macy’s And Kohl’s Keep Running To Stand Still
My Bold Retail Predictions for 2023
Retail Moves From “The Great Acceleration” To “The Great Rebalancing.”
Store Expansion May Not Be A Slam Dunk for Struggling Digitally Native Brands
Wayfair’s Earnings Miss Portends More Trouble For ‘Disruptor’ Brands
A Good Reason To Call Out Bulls***
The Myth Of The Great E-Commerce Acceleration
What We Often Get Wrong About E-Commerce—And Why It Matters
After Earnings Whiff, Maybe Warby Parker Can Learn Something From Old-School DTC Brands
Is Kohl’s New Strategy Merely A Slightly Better Version Of Mediocre?
The ‘Profitless Prosperity’ Of Retail Disruptor Brands
Amazon’s Surprise Store Closings Are Much Ado About Nothing. Here’s Why.
The Stores Strike Back Again. Again.
What We Get So Very Wrong About Amazon’s Retail Profitability
10 No-Holds-Barred Predictions For Retail In 2022
The 6 New Forces Of The Covid Retail Economy
9 Provocative Retail Predictions for 2021
Saks.com Spin-Out: Genius Move or Opportunistic Folly?
Macy’s Must Learn That Bailing Doesn’t Fix The Hole
Leaders Leap: Transforming Your Company at the Speed of Disruption
Remarkable Retail: How to Win and Keep Customers in the Age of Disruption
REMARKABLE RETAIL: How to Win & Keep Customers in the Age of Digital Disruption
SageBerry Consulting
Top Retail Influencers
ShopTalk
The LINK 2022 Retail Supply Chain Conference
Future of Retail Keynote at LEAP
Capsule's Think & Link - Katherine Monasebian and Steve Dennis
"Remarkable Retail" Virtual Book Launch Celebration Event
