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Kashyap Kompella

CEO and Chief Analyst at rpa2ai Research

Bangalore, India

438 Followers

Kashyap Kompella is the CEO of rpa2ai Research, a global industry analyst firm focused on Automation and Enterprise AI. Kashyap has 20 years of experience as an Industry Analyst, Hands-on Technologist, Management Consultant and M&A Advisor to leading companies and start-ups across sectors.

Kashyap is widely recognized as a thought leader on Enterprise Artificial Intelligence (AI), Automation, and other emerging technologies and his work has been featured in the media, including the BBC, Quartz, Economist, Mint, Hindu, Guardian, Forbes, Nikkei Asian Review, eMarketer, CMSWire, KMWorld, EContent and SearchCIO.

Kashyap is a CFA Charter holder and an alumnus of BITS, Pilani and Indian School of Business, Hyderabad. He also has a Master of Business Laws Degree and a Post-Graduate Diploma in Intellectual Property Rights Laws from National Law School, Bangalore.

Current Affiliations/Memberships:
- CEO and Chief Analyst, rpa2ai Research
- Contributing Industry Analyst, Real Story Group
- Technology Advisor, Gemba Capital
- Columnist, EContent Magazine ("Cognito Ergo Sum")
- Columnist, Speech Technology Magazine ("Interact")
- Columnist, Document Strategy Magazine ("RPA")
- Co-Author, Practical Artificial Intelligence: An Enterprise Playbook
- Member, IEEE Ethically Aligned Design of AI systems for Business Committee

Available For: Authoring, Consulting, Speaking
Travels From: Boston / Bangalore
Speaking Topics: Artificial Intelligence, Intelligent Automation, Future of Jobs, Regulation of Technology, AI Ethics, Cloud Economics

Kashyap KompellaPoints
Academic40
Author325
Influencer134
Speaker32
Entrepreneur180
Total711

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Business Unit: Enterprise Artificial Intelligence, Future of Professions, Impact of Emerging Technologies, Cloud
Theatre: Global
Media Experience: 15 Years
Last Media Interview: 10/04/2019

Areas of Expertise

AI 98.93
Business Strategy 47.21
Cloud 49.76
Customer Experience 65.26
Digital Transformation 61.79
Emerging Technology 62.52
Future of Work 54.91
HR 31.01
Marketing 98.29
Mobility 40.09
Privacy 32.64
Procurement 31.50
Risk Management 35.90

Industry Experience

Consumer Products
Financial Services & Banking
Healthcare
Insurance
Media
Pharmaceuticals
Professional Services
Retail
Telecommunications
Utilities

Publications

3 Academic Awards
CFA Charter
CFA Institute
August 25, 2017
Kashyap has earned the Chartered Financial Analyst designation (CFA charter) by passing all three of the CFA exams and gaining relevant industry experience, demonstrating their mastery of the investment analysis and decision-making skills most needed in the global investment management profession.

The CFA Program is the most respected and recognized investment management designation in the world globally. CFA Institute is the global association of investment professionals whose mission is to lead the investment profession globally by promoting the highest standards of ethics, education, and professional excellence for the ultimate benefit of society.

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Tags: Business Strategy, Fintech, Risk Management

Graduate Certificate in Public Policy
Takshashila Institution
June 02, 2014
Top on the list of board / CEO agenda is the regulatory concerns around technology and successfully navigating the policy domain is a critical success factor as technology and public policy increasingly intersect with each other.

The Graduate Certificate in Public Policy (GCPP) program covers courses such as

- Policy Analysis and Concepts
- Economic Reasoning for Public Policy
- Effective Communication and Media Engagement

and equips practitioners with a firm understanding of the fundamentals of public policy and governance.

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Tags: Business Strategy, Digital Transformation, Privacy

Post Graduate Diploma in Intellectual Property Rights Law
National Law School
July 01, 2011
Awarded the post graduate diploma in IP rights law by National Law School, which is the top-ranked law school in India. My dissertation topic: Valuation of Patents - A Critical Analysis, synthesizes legal, financial and technology practitioner insights to arrive at a practical methodology to estimate value of patents.

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Tags: AI, Business Strategy, Innovation

3 Advisory Board Memberships
Ethically Aligned Design of AI for Business Committee
IEEE Global Initiative
July 01, 2019
The EAD for Business Committee represents the beginning of the next phase of work for The IEEE Global Initiative. This continuing series of work focused on highlighting Ethically Aligned Design focuses on specific topical areas such as health, artists and parenting along
with business related issues.

(please note that we are a member of the Business Committee, not a board member of IEEE EAD/IEEE Global Initiative, but among the categories that the Thinkers360 provides, this is the closest category to enter this in.)

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Tags: AI, Future of Work, Business Strategy

Machine Learning Performance Benchmarks
ML Perf
August 31, 2018
MLPerf's mission is to build fair and useful benchmarks for measuring training and inference performance of ML hardware, software, and services.

MLPerf was founded in February, 2018 as a collaboration of companies and researchers from educational institutions. MLPerf is presently led by volunteer working group chairs.

rpa2ai Research has been a supporting organization of MLPerf since August 2018. (please note that we are not a board member or founding member of MLPerf, but among the categories that the Thinkers360 has, this is the closest category to enter this in.)

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Tags: AI, Cloud, Emerging Technology

Technology Advisor to late-stage angel investment VC
Gemba Capital
May 28, 2018
Gemba Capital backs post-seed stage startups that are scalable and looking for angel investments. Kashyap Kompella is a technology advisor to Gemba Capital and advises on due diligence and market potential of investments being considered

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Tags: AI, Cloud, Emerging Technology

3 Article/Blogs
A Guide to Emotional AI for Business
EContent Magazine
September 16, 2019
This article provides an overview of emotional AI and potential use cases/applications, as well as highlights key challenges and best practices to keep in mind as you consider implementing emotional AI technologies in your organization.

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Tags: AI, Customer Experience, Emerging Technology

Architecture of Ethical AI Applications
EContent Magazine
August 27, 2019
AI bias, or algorithmic bias, refers to repeated errors in machine learning models that create unfair (or even illegal) outcomes. Eliminating algorithmic biases is a core tenet of ethical AI. You use the outlined architectural principles to make your AI applications ethical by design.

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Tags: AI, Digital Transformation, Emerging Technology

Edge AI: The new frontier of digital transformation
Mint Newspaper (Business Daily)
July 03, 2018
At its core, digital transformation is about profitably using data from smart devices to pursue your business objectives such as increasing efficiency of operations, improving customer experience and even creating new products and services. Artificial intelligence (AI) and the Internet of Things (IoT) are, thus, jointly advancing digital transformation.

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Tags: AI, Digital Transformation, IoT

6 Books
Practical Artificial Intelligence - An Enterprise Playbook
Deep Publishing
September 01, 2019
AI is transforming businesses big and small around the world, but few really know how build an effective strategy or run an AI project. AI projects are structured and run very differently from traditional IT projects, and when they go wrong, they go badly wrong. But a little practical knowledge can go a long way to ensuring you know when you should consider AI and when to avoid it at all costs. That’s what this book does, it provides you with the essentials to steer you in the right direction.

We share with you lessons and guidelines from the real world that can help your project and career to succeed. This book provides an understanding of the different forms of AI and how they work, how to build a strategy and run a project. Importantly, it also looks at the dark side of AI, to help you to manage algorithmic bias and avoid costly mistakes.

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Tags: AI, Future of Work, Management

Enterprise Collaboration and Social Networking
Real Story Group
January 01, 2017
RSG's Enterprise Collaboration and Social Networking Research Report is a book-length report (400-500 pages) that is updated multiple times a year. Kashyap was the lead industry analyst and author responsible for this report, contributing several chapters and publishing 2-3 revised editions during 2012 to 2017.

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Tags: Business Strategy, Future of Work, Social

Marketing Automation and Campaign Execution
Real Story Group
January 01, 2015
RSG's Marketing Automation is a book-length report (300+ pages) that describes the essentials of digital marketing technology, market trends, vendor reviews, technology selection and implementation guidance. During 2014 to 2017, Kashyap was the lead analyst responsible for the digital marketing technology research and keeping the report up-to-date with revised editions.

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Tags: Customer Experience, Marketing, Social

Digital and Marketing Asset Management
Real Story Group
August 01, 2014
RSG's Digital and Marketing Asset Management is a book-length report (500 pages) that describes the essentials of digital asset management technology, its use cases, reviews of vendors, market trends and implementation best practices. During 2012 to 2016, Kashyap was a co-author of this report and contributed and revised multiple chapters.

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Tags: Customer Experience, Digital Transformation, Marketing

Enterprise Mobile Platforms
Real Story Group
September 26, 2013
RSG's Enterprise Mobile Platforms is a book-length report (225 pages) that contains the essentials of enterprise mobile technology, its applications, vendor reviews, market trends and implementation best practices. During 2013-2015, Kashyap was a co-author of this report.

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Tags: Customer Experience, Marketing, Mobility

Broadcast and Media Asset Management
Real Story Group
January 01, 2013
RSG's Broadcast and Media Asset Management Report is a book-length report (215 pages) that contains description of media asset management technology essentials, use cases, reviews of leading vendors, market trends and implementation best practices. This is updated multiple times during the year and during 2012-2015 Kashyap was the lead analyst responsible for authoring and revising this report.

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Tags: Customer Experience, Digital Transformation, Marketing

1 Conference Publication
Governance and Risk Allocation in Public Private Partnerships
Strategic Management Society
December 13, 2008
In this study we examine the factors underlying the distribution of risk in multi-party projects. The context of this study is the formation and performance of public-private-partnerships (PPP) in infrastructure projects in India. PPP are becoming prominent as a means of providing infrastructure without directly impacting upon a country’s public sector’s finances, especially the Indian government’s capacity to borrow is hindered for large infrastructure projects that often run in the tune of one billion dollars or more each project. Hence, it is interesting to look at the risks involved in PPP and how they can be managed efficiently. In this paper, we examine the successful cases of risk allocation in Indian context and formulate a model of collaboration in multi-partner execution projects based on the different assumptions underlying risk allocation and risk management.

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Tags: Business Strategy, Procurement, Risk Management

5 Coursewares
Practical AI for the Information Professional
The Association for Intelligent Information Management (AIIM)
January 11, 2019
Artificial Intelligence is no longer science fiction - it’s here, and information professionals are using it to improve the way they work. Our Practical AI for the Information Professional training course offers real-world use cases for this new technology in Information Management. You will learn how AI works, methods for implementing it, and how to select the right tools and vendors.

Our Practical AI for the Information Professional course explores:

- Key concepts, methods, and examples of AI in business
- How to interpret outputs for AI models
- How to identify AI opportunities for your organization
- How to develop an AI roadmap
- AI use cases in Information Management
- Ethical and regulatory concerns
- Overview of leading AI tools

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Tags: AI, Emerging Technology, Future of Work

Emerging Technologies: Artificial Intelligence (AI)
Association for Intelligent Information Management (AIIM)
January 03, 2019
This introduction to Artificial Intelligence cuts through the hype and provides you with fact-based analysis, insight, and advice that you can take and use immediately in your workplace. You will learn real-world use cases for AI and gain an understanding of where it can fit into your information management strategy.

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Tags: AI, Digital Transformation, Future of Work

Emerging Technologies: Blockchain
Association for Intelligent Information Management (AIIM)
January 02, 2019
This introduction to Blockchain cuts through the hype and provides you with fact-based analysis, insight, and advice that you can take and use immediately in your workplace. You will learn real-world use cases for Blockchain and gain an understanding of where it can fit into your information management strategy.

This course explores:
- The core concepts that underpin Blockchain
- How Blockchain actually works and what it does
- The strengths and weaknesses of Blockchain technology
- Why Blockchain is important to the future of information management

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Tags: Blockchain, Digital Transformation, Emerging Technology

Emerging Technologies: Robotic Process Automation (RPA)
Association for Intelligent Information Management (AIIM)
January 01, 2019
This introduction to Robotic Process Automation cuts through the hype and provides you with fact-based analysis, insight, and advice that you can take and use immediately in your workplace. You will learn real-world use cases for RPA and gain an understanding of where it can fit into your information management strategy.

This course explores:
- What RPA software is and where it fits in the broader spectrum of enterprise automation
- The contrast between RPA and AI and BPM
- The benefits and limitations of RPA
- Which business processes are best suited for RPA, including examples from select industries

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Tags: AI, Digital Transformation, Future of Work

Emerging Technologies: The Cloud
Association for Intelligent Information Management (AIIM)
December 31, 2018
This introduction to The Cloud cuts through the hype and provides you with fact-based analysis, insight, and advice that you can take and use immediately in your workplace. You will learn real-world use cases for The Cloud and gain an understanding of where it can fit into your information management strategy.

This course explores:
- Different cloud models and how they are structured
- How the cloud works and why it matters
- The unlimited processing power of the cloud to drive intelligent information management
- A practical understanding of both the limitations and the advantages of moving to the cloud

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Tags: Cloud, Digital Transformation, Emerging Technology

3 Founders
rpa2ai Research
rpa2ai Research
January 01, 2018
Founder and CEO of the global industry analyst firm rpa2ai Research that focuses on automation and enterprise artificial intelligence.

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Tags: AI, Digital Transformation, Future of Work

Pricology
Pricology
June 01, 2017
Co-founder of Pricology that, a firm that leverages data, analytics and proprietary machine learning methods / IP to provide research and advisory services for pricing strategy to B2B firms, with particular focus on SaaS, Enterprise software, API pricing, Cloud platforms and professional services.

Currently in hibernation as (we) founders promote another venture in AI/Automation.

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Tags: AI, Digital Transformation, Marketing

GreenVeda Edusights
GreenVeda Edusights
January 01, 2011
Kashyap was the co-founder of GreenVeda and over the course of 15 months, the start-up developed three prototypes/MVPs to identify market potential and product-market fit, including Social Styler, an AI-based image recognition app for hair salons. This was before the deep learning advances and we used the OpenCV (which is/was one of the leading computer vision libraries). Unfortunately, we did not taste success in this venture but helped us understand the actual nitty-gritty of developing AI-solutions/products, which has proved valuable in our consulting work on Enterprise AI (and helps us separate hype from reality :-))

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Tags: AI, Emerging Technology, Startups

4 Influencer Awards
Judge for EContent 100 Awards 2018
EContent
November 05, 2018
Each year, EContent magazine compiles a list of the 100 companies that matter most in the digital content industry and 2018 was the 18th consecutive year of these awards.

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Tags: AI, Cloud, Emerging Technology

Judge for EContent 100 Awards 2017
EContent
November 01, 2017
Each year, EContent magazine compiles a list of the 100 companies that matter most in the digital content industry. 2017 was the 17th year of these rankings.

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Tags: AI, Cloud, Emerging Technology

Judge for EContent 100 Awards 2016
EContent
November 01, 2016
The EContent 100 list of companies that matter most in the digital content industry and 2016 was its 16th year.

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Tags: AI, Cloud, Emerging Technology

Judge for EContent 100 Awards 2015
EContent
December 01, 2015
The EContent 100 list of companies that matter most in the digital content industry and 2015 was the 15th year of this annual recognition by EContent magazine.

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Tags: AI, Big Data, Cloud

1 Journal Publication
A Guide to the Internet of Things
EContent Magazine
April 08, 2015
The succinct introductory guide to the Internet of Things written by Kashyap has been cited multiple times in academic journals.

For example, "WIRELESS SENSORS INTEGRATION INTO INTERNET OF THINGS AND THE SECURITY PRIMITIVES" by Dr. Magdy Bayoumi et al of the Center for Advanced Computer Studies, University of Louisiana at Lafayette, Lafayette, LA 70504 USA published in International Journal of Computer Networks & Communications (IJCNC) Vol.8, No.6, November 2016. Dr. Magdy A. Bayoumi is the Z.L. Loflin Eminent Scholar Endowed Chair Professor in Computer Science. Dr. Bayoumi has been a faculty member in CACS since 1985.

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Tags: AI, Digital Transformation, IoT

1 Keynote
Overview of RPA and Intelligent Automation Market
AI World
October 25, 2019
Kashyap Kompella is the Track Chair for the RPA and Intelligent Automation at AI World. Kashyap will kick off this special event with a presentation on the state of the intelligent automation market. After that, industry executives and AI thought leaders will present intelligent automation use cases, case studies, RPA and AI technologies and enterprise AI best practices and roadmaps.

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Tags: AI, Digital Transformation, Future of Work

30 Media Interviews
Speech Applications Are Vulnerable, Too
No Jitter
October 04, 2019
Learn more about how artificial intelligence (AI) and machine learning could be put to malicious use in exploiting speech apps in this interview with Kashyap Kompella, CEO and chief analyst of rpa2ai Research, a global industry analyst firm that focuses on enterprise AI and automation, and co-author of “Practical Artificial Intelligence — An Enterprise Playbook."

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Tags: AI, Cybersecurity, Emerging Technology

A roadmap to using Artificial Intelligence
Business Line Newspaper
September 12, 2019
Review/Extract of our book "Practical Artificial Intelligence" published in Business Line:

"Thinking about leveraging AI in your organization? Perplexed about which use cases and technologies would be relevant, what sorts of data to mine, how to budget for it, how to build skilled teams and where to find vendors? This book, which also addresses the dark side of AI, is a useful guide. "

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Tags: AI, Business Strategy, Future of Work

Why unicorn InMobi wants to take an AI-powered 'Glance' at your smartphones
Mint Newspaper (Financial Daily)
May 29, 2019
Glance is InMobi's B2C unit that uses artificial intelligence (AI) to identify trending topics and personalise the experience for smartphone users. The competition for Glance comes from all apps vying for user attention such as Facebook, Whatsapp, TikTok and YouTube

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Tags: AI, Emerging Technology, Marketing

Dark Marketing: An Outgrowth of Personalized Digital Experiences
EContent
March 04, 2019
The term "dark marketing" certainly has a sinister ring. It conjures up all sorts of nefarious images—SPAM, phishing scams, and worse. Thankfully, dark marketing isn't quite that bad. Instead, it's a new term for the kind of personalized marketing becoming familiar to advertisers and audiences alike.

Kompella has some advice for marketers who may be too concerned with what their competition is up to. “ Get an intimate understanding of your customers first and then you can train your sights on your competition.”

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Tags: AI, Emerging Technology, Marketing

The Light and The Dark Sides of RPA and AI
The Deep Analysis
October 22, 2018
An extended chat with Kashyap Kompella, CEO of RPA2AI. We discuss the upcoming AI World conference in Boston and look at a number of practical challenges regarding the implementation of AI & RPA in the real world.

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Tags: AI, Digital Transformation, Future of Work

Distinguishing between AI and automation
People Matters
August 22, 2018
To avoid ambiguity while choosing a relevant tech solution for the talent challenge HR is trying to solve, being able to differentiate between automation and AI is imperative. The clarity helps HR in leveraging AI & Automation for superior performance.

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Tags: AI, Digital Transformation, HR

TechHR 2018: Top sessions not to be missed on Day One!
People Matters
July 17, 2018
A sneak peek at some of the top sessions of day one of the People Matters TechHR Conference, which will address the changing productivity paradigm.

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Tags: AI, Future of Work, HR

What is Machine Learning/Artificial Intelligence?
EContent
June 20, 2018
What is Machine Learning? How to use machine learning? What are the ethics of AI.

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Tags: AI, Digital Transformation, Emerging Technology

Cutting Edge Technology At This Year’s AIIM Conference
Terathink
May 08, 2018
Artificial Intelligence Versus Robotic Process Automation
There were a lot of questions about robotic process automation (RPA). This is a relatively new term and there were many questions about where it fit in the bigger AI picture.

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Tags: AI, Digital Transformation, Emerging Technology

Gestión de información inteligente está lista para IA y blockchain
Data Center (Tech Target Spanish)
April 30, 2018
Un panel de discusión en AIIM 2018 analizó cómo la IA, la nube y blockchain perturbarán el espacio de gestión de información inteligente.

Kashyap Kompella, CEO y analista principal de rpa2ai, una consultoría de automatización e inteligencia artificial en Bangalore, India, agregó que, "inicialmente, la nube no era tan segura, y hemos visto ese cambio a lo largo de los años. Ha habido un cambio en la mentalidad, pero había verdad en la noción de que la industria ECM era reacia a la nube".

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Tags: AI, Cloud, Digital Transformation

Debating Blockchain for Information Management
The Deep Analysis
April 24, 2018
A discussion Blockchain's future role in Information Management.

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Tags: Blockchain, Business Strategy, Future of Work

Emerging Technology for Information Management
The Deep Analysis Podcast
April 16, 2018
An interview with Kashyap 'Kash' Kompella - CEO of RPA2AI. In this podcast we discuss what we learned about the state of the Information Management sector and its embrace of AI and RPA.

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Tags: AI, Digital Transformation, Future of Work

Intelligent information management is ready for AI, blockchain
Tech Target
April 13, 2018
A panel discussion at AIIM 2018 looked at how AI, cloud and blockchain will disrupt the intelligent information management space.

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Tags: AI, Digital Transformation, Emerging Technology

DE 50 TINTEN GRIJS VAN ARTIFICIAL INTELLIGENCE
TIMAF (The Information Management Foundation)
March 21, 2018
This is coverage in the Dutch language media of the news report that covered Kashyap / rpa2ai about their IP/ Methodology to do due diligence on AI Technologies.

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Tags: AI, Business Strategy, Emerging Technology

Fifty Shades of AI
Mint Newspaper (Financial Daily)
March 20, 2018
According to rpa2ai, the rebranding of old products and existing solutions as AI and ML is rampant.

It finds that more than two dozen tangential technologies are being bandied about as AI and in many instances these AI components are not core to the product.

rpa2ai says that they have seen products going back two decades being marketed as “deep learning" when, according to them, the field is itself not even a decade old.

rpa2ai created a 25-point analysis of AI products which they use to look under the hood to assess how effective they might eventually turn out to be.

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Tags: AI, Business Strategy, Emerging Technology

The State of Artificial Intelligence 2018
EContent
February 28, 2018
The AI Year in Review.

While Elon Musk certainly sees a fantastic, and possibly frightening, future for AI, Kompella sees more mundane use cases in 2018. “The mind may conjure up spectacular examples, such as self-driving cars, when you think of AI. But in the digital content industry, the examples are going to be less spectacular,” he says.

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Tags: AI, Digital Transformation, Emerging Technology

Future of Jobs in the age of automation and artificial intelligence
Eenadu Newspaper (Telugu Daily)
February 20, 2018
Eenadu covers NASSCOM India Leadership Forum Day 1. Includes Prime Minister Modi's keynote, Sadhguru Jaggi Dev's meditations, Adobe CEO Santanu on customer experience and an interview with me.

As rpa2ai CEO, I discussed our firm's perspectives on AI, Automation and Future of work, with particular emphasis on the Indian IT Industry.

For those of you asking:
- Eenadu is a Telugu newspaper
- Eenadu is more widely read than Times of India (the largest English daily in India)
- In fact, no English daily features in the Top 10 in India.

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Tags: AI, Digital Transformation, Future of Work

Beware the boycott
Mint Newspaper (Business Daily)
March 18, 2017
One of the phenomena we discussed was the current “hyper-nationalistic" ethos that is taking over the world. An interesting by-product of this ethos is the increasing use of the boycott as a powerful political bludgeon.

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Tags: Business Strategy, Marketing, Social

Marketo Now Says Project Orion Rollout Will Be Nearly Complete by Midyear
CMS Wire
March 17, 2017
Commentary on the challenges for Marketo, as they re-architect and roll-out their new platform.

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Tags: Cloud, Digital Transformation, Marketing

Collaboration Technology becomes more consumer-like in its ease of use
KMWorld
October 30, 2016
This article by Judith Lamont, PhD, asks "If an organization chooses to use an enabling software collaboration product, which one is most likely to improve productivity?" and has multiple quotes from Kashyap Kompella.

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Tags: Cloud, Customer Experience, Future of Work

A global body to regulate tech advances
Mint newspaper (Financial Daily)
August 30, 2016
The lopsided distribution of technology benefits is a known fact, but regulators are flummoxed with how to deal with the problem

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Tags: AI, Emerging Technology, Privacy

Understanding Mobile Content Distribution Platforms
EContent
July 11, 2016
Kashyap Kompella, research director at Real Story Group, says the stakes are high, and technology giants such as Google, Facebook, and Apple are battling to reign supreme in the mobile advertisement space and be the newspaper delivery agents of choice for your mobile phone.

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Tags: Digital Transformation, Marketing, Business Strategy

Is the Marketing Cloud Right for You?
EContent
June 20, 2016
Companies of all sizes are finding that choosing and using a marketing cloud platform is not a trivial matter, and obtaining and successfully implementing the right one could mean the difference between marketing success and marketing mediocrity.

Commentary on selecting the right marketing technology.

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Tags: Cloud, Digital Transformation, Marketing

The Slow Adoption of MarTech
KoMarketing
June 07, 2016

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Tags: Cloud, Digital Transformation, Marketing

India's Hike aims to build on messaging success
Nikkei Asian Review
May 12, 2016
Commentary on the competitive positioning and profitability strategy of instant messaging applications .

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Tags: Business Strategy, Digital Transformation, Emerging Technology

Chatbots, and they’re here to serve you!
Hindu Business Line
April 14, 2016
This may be the year customer service starts moving to messaging apps.

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Tags: AI, Digital Transformation, Emerging Technology

How Marketers Are Dealing with the Growth of Tech
eMarketer
March 08, 2016
Delivering superior customer experiences extends beyond the marketing department and "you need a strategy for the overall digital transformation for the organization."

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Tags: Customer Experience, Digital Transformation, Marketing

Discussion Point: What Matters in Content Marketing?
CMS Wire
September 09, 2015
If you have any doubts about the imperative of content marketing, just turn your attention to Cleveland and Boston this week. Thousands of people are meeting in both cities for two of the industry’s biggest content conferences — and both are championing the idea that marketing’s not all about batch and blast. In Cleveland, the Content Marketing Institute is hosting Content Marketing World, while Cambridge, Mass.-based HubSpot is hosting its annual customer conference,INBOUND, in Boston.

Showcases aside, content marketing comes down, to, well, content, right? But maybe it's not all about content — maybe it's also about the right people, processes and technologies.

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Tags: Digital Transformation, Marketing, Business Strategy

How Adobe is getting a digital makeover
Mint Newspaper (Financial Daily)
March 17, 2015
The digital reinvention of Adobe and commentary on Adobe Marketing Cloud.

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Tags: AI, Cloud, Marketing

Will 'My Clean India' work?
BBC
October 13, 2014
Indian Prime Minister Narendra Modi has launched his Clean India campaign and relying on the highly successful ice bucket challenge model, he nominated nine high profile people to take up the Swachh Bharat challenge. But have they taken it up and will it work? Kashyap Kompella, technology industry analyst in Bangalore, gives his take.

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Tags: Digital Transformation, Marketing, Social

6 Panels
Intelligent Automation with RPA
AI World
October 24, 2019
All industries face unprecedented operating challenges as they manage mounting budget constraints while trying to become more agile and increase business objectives. Unable, in many cases, to hire more employees, enterprise leaders are forced to spend dollars on contractor support or shift resources away from strategic work to handle routine, manual tasks. Robotic process automation (RPA) provides businesses the capability to operate more efficiently with reduced resources. Furthermore, RPA is moving from the back office to the front and empowering knowledge workers. Hear from thought leaders and subject matter experts who will discuss leading use cases for intelligent automation and its advantages over machine learning approaches.

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Tags: AI, Digital Transformation, Future of Work

Future of Data Science and Data Engineering Skills
HSBC Global Data and Analytics Symposium 2019
September 24, 2019
The panel discussed various aspects of maturing the data science practice in an organization. Plus what are the skills that data scientists need to be successful in the future.

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Tags: AI, Digital Transformation, Future of Work

Adoption, Best Practices, and Successful Deployment of Process Automation
AI World Gov
June 26, 2019
The federal government is facing unprecedented operating challenges as they manage mounting budget constraints while trying to be more agile to increase mission objectives. Unable, in many cases, to hire more employees, federal agencies are forced to spend dollars on contractor support or shift resources away from mission-critical work to handle routine, manual tasks. Robotic process automation (RPA) provides federal agencies the capability to operate more efficiently with reduced resources. Hear from government thought leaders and subject matter experts who will discuss their adoption, best practices, and successful deployment of RPA.

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Tags: AI, Digital Transformation, Govtech

Future of Software Delivery
Consortium for Information & Software Quality
November 16, 2018
The Consortium for Information & Software Quality (CISQ) in partnership with Tech Mahindra hosted a seminar on Software Development and Delivery Trends.
Kashyap spoke about the impact of AI / Automation on software quality and assurance functions. Topics discussed included:
- Progress on applying machine learning to software quality
- Capitalizing on the delivery capabilities of automation, RPA and AI

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Tags: AI, Cloud, Future of Work

99 shades of AI-The talent version
TechHR 2018
August 02, 2018
Panel about the AI Applications in the workplace: The good, the bad, and the ugly sides of AI and how to strike a balance.

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Tags: AI, Digital Transformation, HR

Moving from Legacy ECM to Intelligent Information Management
AIIM Conference
April 11, 2018
In an AI world, where deep learning completely shrinks the development time -- while amping up the computing power, do content management capabilities become irrelevant and obsolete? The answer is no. This panel discussed how leading organizations are leveraging emerging technologies like AI/ML/Blockchain/RPA to build the next generation of Intelligent Information Management Platforms.

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Tags: AI, Digital Transformation, Emerging Technology

5 Speaking Engagements
Yoga + AI talk: How to get fit professionally to succeed in the age of AI
Boye Conference, Denmark
November 05, 2019
AI is already beginning to have an impact on the nature of our work and jobs. To succeed in the age of AI, as knowledge workers, we need to equip ourselves with new skills and new mindsets. How do you prepare yourself for this journey?

You don’t need to be a regular yoga practitioner to join this session. The asanas will be beginner level and easy to follow along . This session will help you get into a mood for thinking and reflecting. This session is very inclusive: if you just want to come for the talk, that’s fine too.

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Tags: AI, Digital Transformation, Future of Work

Intelligent Automation – No Data Scientist Required
AI World
October 23, 2019
How to:
- Improve operational efficiencies with reduced resources
- Create value for back office and empowering knowledge workers
- Build trust to pursue machine learning

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Tags: AI, Digital Transformation, Future of Work

Future of Jobs: Impact of Technology
CFA Society India
September 14, 2019
Kashyap spoke about how fears about mass displacement of jobs because of AI are misplaced but that does not mean that knowledge workers in finance can be complacent. What opportunities does AI create in the finance field and how do you prepare yourself to take advantage of the opportunities that arise?

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Tags: AI, Emerging Technology, Future of Work

Masterclass: A roadmap for leveraging AI and Automation for superior performance
TechHR Conference
August 01, 2018
What HR should know about AI

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Tags: AI, Future of Work, HR

How to leverage Deep Learning and Machine Learning
AIIM Conference 2018
April 10, 2018
A full-day workshop at the AIIM Conference, April 10, 2018 in San Antonio, TX

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Tags: AI, Digital Transformation, Emerging Technology

2 Webinars
Marketing Technology Marketplace Trends
Real Story Group
May 17, 2017
The marketing world has perhaps never seen so much change. The core concept of the marketing funnel is disappearing and has been replaced by the "customer journey." Marketing will continue to be more reliant on complex technology — so much so that no marketing strategy will be successfully implemented without the right tools.There’s a broad diversity of marketing use cases, and enterprises must choose between end-to-end platforms, and specialist solutions to meet marketing requirements.

This webinar discusses:
- Key trends shaping the marketplace
- How these trends affect your technology choices
- Overview of key players in the marketplace

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Tags: AI, Digital Transformation, Marketing

Innovation Management Software
Real Story Group
March 13, 2013
Innovation is a strategic priority for organizations and across industries; mastering the art of innovation is increasingly recognized as a competitive differentiator. Not surprisingly, enterprises strive to strengthen long-standing innovation practices as well as explore new innovation models like crowdsourcing, co-creation and open innovation.

In this webinar, Kashyap Kompella provided an independent and objective view of the innovation management software arena. He provided an overview of the marketplace, examined some leading vendors, and address practical implementation questions.

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Tags: Digital Transformation, Open Innovation, Future of Work

2 Whitepapers
Digital Marketing Reference Models
Real Story Group
August 20, 2018
Top-performing organizations already recognize that a superior customer experience is intrinsically tied to the quality of their digital channels, and companies that sell tangible products effectively tie together in-store and digital shopping experiences. However, the quest for effectiveness in omni-channel marketing is hampered by a lack of practical frameworks to assess current states, conduct multi-stakeholder analysis, and help charter custom roadmaps for enterprise contexts.

This paper examines two types of reference models — enterprise-oriented as well as customer-centric — and offers advice to organizations seeking to systemically improve the effectiveness of their omni-channel marketing.

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Tags: AI, Cloud, Marketing

Captive 2.0: The Next Generation of Indian IT and BPO Captive Operations
Economist
June 30, 2008
If you are a Fortune 500 company, what should your strategy for global centers in low-cost locations be? How do you execute on your strategy? This report when published in 2008 was ground breaking in its impact and much to our pleasant surprise, has aged very well. The core constructs we outline here are still very relevant and continue to find resonance with leadership teams across the globe.

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Tags: Digital Transformation, Future of Work, Business Strategy

Blog

1 Article/Blog
Digital Transformation: A 2020 Manifesto
Thinkers360
November 12, 2019
A spectre is haunting Enterprises - the spectre of digital Darwinism. The imperative is categorical: digitally transform or fall by the wayside. Let’s forget the buzzwords and cut out the noise to focus on the big picture. We will realize that there is a fundamental shift underway in our expectations, preferences, attitudes, and even values at both individual and societal levels. The phenomenon is not confined to any single state or country, but all across the world.

The old order changeth, yielding place to new. This is truly an era of Cambrian explosion, one that is enabled by technology and the possibilities are only limited by our imaginations. Digital technology will transform business models, operating strategies, customer experience, and employee engagement. New technical capabilities will redefine all functions – sales, marketing, finance, HR, customer service, supply chain, manufacturing, procurement, operations, legal, risk and more. No box on the org chart will be untouched and the org chart itself will be fluid than ever before. These dynamics will play out over several years.

He who would search for pearls must dive below. Across industries, incumbents struggle to adapt while disruptors struggle for profits. The truth remains that there have been very few examples of digital transformation that are both transformative and profitable. It is tempting to chase after the new shiny technology without regard to actual benefits. It is also common to feel daunted by the scale of the change required. It is nobody’s case that digital transformation is going to be easy. Transformative change is never easy. It will involve false starts, needs new mindsets and skills. You’ll have balance the short term and the long term and stay the course, even if it is challenging.

In conclusion: 2020 heralds not just a new year but also a new decade. We are at the threshold of a Cambrian explosion of digital possibilities. Carpe diem! Carpe decennium!

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Tags: Digital Transformation

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