I’m a senior business and marketing consultant with 15+ years of experience working with leaders and executives – from startups to Fortune 500s – to translate their corporate vision into compelling strategies and actionable plans. I’m a collaborative leader who can manage small or large teams and build consensus between marketing, IT, sales, operations, and product stakeholders to achieve company goals. I have strong expertise in customer experience and am passionate about creating cohesive strategies for digital transformation, product marketing, business processes, and branding that result in successful launches, increased product adoption, lead generation, and revenue growth.
I enjoy sharing my industry knowledge and have spoken at the national Agile conference (Agile 2014 and 2015), Big Design Dallas, and CXTalks (Dallas 2018). I have also published numerous articles about user experience trends, chatbots, and voice interfaces. You can also catch me writing about technology innovation, women and leadership, sexual harassment, and customer experience (my blog).
Areas of Expertise:
DIGITAL STRATEGY & TRANSFORMATION
Automation & Process Improvement (Marketing and Operations) | Brand Strategy | Change Management | Entrepreneurship | Agile Methodology | KPIs & Reporting
CUSTOMER EXPERIENCE & COMMUNICATIONS
Integrated Marketing | External & Internal Communications | Product Strategy & Development | Product Marketing | Thought Leadership | Data Analytics & Insights | Lead Generation | Customer Engagement | Content & Social Strategy
Points based upon Thinkers360 patent-pending algorithm.