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Tiffani Bova

Chief Growth Evangelist at Salesforce

LAX-HNL, United States

43255 Followers

As the Global Customer Growth and Innovation Evangelist at Salesforce I have the pleasure of working with some of the most innovative companies in the world as they look to transform the way they engage with customers. I look out to the future for disruptive trends while at the same time scanning the near horizon for the real world impact. I focus on shifts in buyer behavior, CX and sales models and then translating these into pragmatic plans for business transformation. My current conversations center around 2 objectives: customer success and growth.

I am also the host of the "What's Next!" Podcast on iTunes - ranked one of the Top 100 Business, Marketing and Management Podcasts. I've just finished wring my first book: Growth IQ: Get Smarter About the Choices That will Make or Break Your Business (Portfolio) publishing August 14, 2018.

I was previously with Gartner as a VP, Distinguished Analyst and Research Fellow covering Sales Strategies and Channel Innovation.

The industry has been good to me with some amazing awards including being named one of the “Most Powerful and Influential Women in California” from the National Diversity Counsil, Top 50 sales and marketing influencers by Top Sales World Magazine, INC magazine top sales influencers to name a few. I often write for HBR, Forbes and other industry leading periodicals and have been featured in articles from Bloomberg, The WSJ, Economist, Hoovers and USA Today.

I have been told the combination of my operational and research experience is what positioned me as one of the leading thinkers in the area of sales transformation and business model innovation. I still like to call myself a 'recovering seller' who is out there fighting the good fight for sales forces around the world. I continue to believe the best place to learn the realities of what is happening in the market, is to get in the field and see it through the eyes of your customers and your sellers.

Tiffani Bova Points
Academic 0
Author 1229
Influencer 747
Speaker 0
Entrepreneur 0
Total 1976

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Business Unit: Market Insights
Theatre: Global
Media Experience: 25 years
Last Media Training: 09/07/2020
Last Media Interview: 09/29/2020

Areas of Expertise

Big Data 30.29
CRM
Culture 45.64
Customer Experience 85.39
Customer Loyalty 64.73
Design Thinking 30.31
Digital Disruption 30.14
Digital Transformation 30.97
Diversity and Inclusion 31.72
Emerging Technology 30.16
Entrepreneurship 31.05
Future of Work 30.05
Innovation 35.29
Leadership 40.69
Lean Startup
Management 34.35
Marketing 67.04
Predictive Analytics
Retail 30.53
Sales 30.89
Social 30.13
Startups 30.11
Supply Chain
Business Strategy 30.13
COVID19
AI

Industry Experience

Consumer Products
High Tech & Electronics
Professional Services
Telecommunications

Publications

44 Article/Blogs
Everybody Wants to Rule the World with Ray Wang
LinkedIn
February 16, 2022
I’m glad you’re enjoying my LinkedIn newsletter, Think Forward: Trends. Inspiration. Bold Ideas.

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Tags: Customer Experience, Leadership, Customer Loyalty

The Brains and Brawn Company: Combining Digital and Physical Solutions with Robert Siegel
What's Next! with Tiffani Bova
January 27, 2022
This week I am thrilled to bring you this episode of the What’s Next! Podcast with Robert Siegel! Robert is a Lecturer in Management at the Stanford Business School. He researches strategy and innovation in both large and small companies, and how companies combine digital and physical solutions for their customers. He is also a general partner at XSeed Capital and a venture partner at Piva Capital. He sits on the board of directors of Luumopen and Avochato. Robert was previously general manager of the video and software solutions division for GE Security, with annual revenues of $350 million, and executive vice president of Pixim, Inc. (acquired by Sony). He is the co-inventor of four patents and served as lead researcher for Andy Grove’s best-selling book, Only the Paranoid Survive and recently published his own book, The Brain and Brawn Company. I am so excited to bring you this episode of the What’s Next! Podcast with Robert Siegel!

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Tags: Customer Experience, Culture, Sales

The Paradigm Shifts of Marketing
LinkedIn
September 29, 2021
I’m glad you’re enjoying my LinkedIn newsletter, Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share lessons from my What's Next Podcast as well as my LinkedIn Live interviews.

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Tags: Customer Experience, Leadership, Marketing

Building a $2 Billion Dollar Unicorn with Michele Romanow
LinkedIn
September 02, 2021
I’m glad you’re enjoying my LinkedIn newsletter, Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews.

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Tags: Customer Experience, Innovation, Leadership

Three Years of Growth IQ Celebrated with Givitas
LinkedIn
August 18, 2021

I’m glad you’re enjoying my LinkedIn newsletter, "Think Forward: Trends. Inspiration. Bold Ideas." My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation, and leadership.

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Tags: Customer Experience, Innovation, Leadership

A Masterclass in Sales with Tracy Tutor
LinkedIn
July 03, 2021
I’m glad you’re enjoying my LinkedIn newsletter, Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews.

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Tags: Customer Experience, Leadership, Customer Loyalty

Unstoppable and Undaunted – Don’t Let the Doubters Stop You
LinkedIn
June 22, 2021
I’m glad you’re enjoying my LinkedIn newsletter called Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation and leadership.

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Tags: Customer Experience, Innovation, Leadership

Leadership, Sales and Manifesting Success with Ryan Serhant
LinkedIn
June 15, 2021
I’m glad you’re enjoying my LinkedIn newsletter, Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation, and leadership.

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Tags: Innovation, Leadership

How to be Present for Life's Presents with Gordan Biernat
LinkedIn
June 09, 2021
I'm glad you're enjoying my LinkedIn newsletter called "Think Forward: Trends. Inspiration. Bold Ideas." My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation and leadership.

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Tags: Customer Experience, Innovation, Future of Work

Pushing the Boundaries of Innovation with Alex Osterwalder
LinkedIn
June 01, 2021
I hope you are enjoying my LinkedIn newsletter Think Forward: Trends. Inspiration. Bold Ideas. My goal is to share key takeaways and lessons learned from my What's Next Podcast, as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation and leadership.

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Tags: Customer Experience, Innovation, Leadership

Being a Human Marketer in Today's World with Seth Godin
LinkedIn
May 21, 2021
Enjoy my latest LinkedIn newsletter "Think Forward: Trends. Inspiration. Bold Ideas."

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Tags: Customer Experience, Innovation, Leadership

Excellence Required with Tom Peters
LinkedIn
May 14, 2021
I hope that you like my first LinkedIn newsletter called "Think Forward: Trends. Inspiration. Bold Ideas." My goal is to share lessons learned from my What's Next Podcast as well as my LinkedIn Live interviews. Every week, I'll share some of the highlights from my guests to help you think differently about growth, innovation and leadership.

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Tags: Customer Experience, Innovation, Leadership

How the Employee Experience (EX) Drives Lamborghini’s Success
Salesforce
January 05, 2021
The luxury automobile maker set an all-time six-month sales record in the second half of 2020 and recently celebrated its highest production month ever. They attribute their customer growth and satisfaction to employees who love what they do.

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Tags: Customer Experience, Management

How Hilton Saved $1 Billion in Energy Costs, Retains Talent, and Delights Customers
Salesforce
November 11, 2020
This is a simple message I’ve given critical thought to, especially after a Forbes Insights report, The Experience Equation: How Happy Employees and Customers Accelerate Growth, identified a correlation between employee experience (EX), customer experience (CX), and growth. The study found that companies that were hyperfocused on enhancing their employee engagement ultimately had higher customer engagement levels and amassed 1.8 times more revenue growth (nearly double) than organizations that solely focused on customers. Conversely, the respondents indicated that just focusing on customers did not correlate to higher EX or revenue.

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Tags: Customer Experience, Innovation

The “AND” Play - Giving Yourself Permission to be Uncomfortable, and Successful, and HUMAN with Beth Comstock
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February 28, 2019
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the personal honor and pleasure of connecting with the accomplished, Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal,  overseeing Ad-sales, Marketing, and Res

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Tags: Leadership

Self-Development, Diversity, and True Leadership with Ron Carucci
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February 12, 2019
Welcome to the What's Next!podcastwith Tiffani Bova. This week I have the great fun of connecting with the wonderful, RonCarucci. Ron is a co-founder and managing partner atNavalent, where he works with CEOs and executives pursuing transformational change for their organiza

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Tags: Leadership, Diversity and Inclusion

Diamonds are Forever, so is Candid, Radical Feedback with Kim Scott
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January 31, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of chatting with the ever-candid, Kim Scott. Kim is the author of three novels, and the New York Times and Wall Street Journal bestseller “Radical Candor: Be A Kickass Boss Without Losing Your Humanity.

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Tags: Leadership

Making Your Emotions Work for You with Justin Bariso
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January 17, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to welcome Justin Bariso. Justin is an author, columnist, speaker, and consultant, and his thoughts on leadership management and emotional intelligence have been featured by Time, Business Insider,  CNBC, and Forb

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Tags: Management, Leadership

The Cyborg Olympics and Becoming a Better Leader with Bonnie St. John
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January 03, 2019
Welcome to the What's Next! podcast with Tiffani Bova.     This week I have the absolute pleasure of welcoming Olympic Medalist Bonnie St. John to the What's Next! Podcast. At the age of 5, Bonnie had her right leg amputated. And once you listen to this podcast, you will understand,

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Tags: Leadership

Super Phoning in with Ryan Leslie
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December 20, 2018
Welcome to the What's Next! podcast with Tiffani Bova.     This week I have the pleasure of welcoming our first Grammy-nominated recording artist, record producer, and musician, Ryan Leslie. If that isn’t impressive enough, Ryan is also a technophile, entrepreneur, and genius Harvard g

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Shifting Ahead with Allen Adamson
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December 06, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the pleasure of welcoming Allen Adamson to the What's Next! Podcast. Allen is a noted industry expert in all disciplines of branding and the Co-Founder of Metaforce. He is also a published author ...

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Tags: Marketing

Find Your Inner Mogul with Tiffany Pham
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November 22, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming another Tiffany to the What's Next! Podcast. Tiffany Pham is the Founder and CEO of Mogul, an award-winning, worldwide platform that connects women to trending content and courses, and perso

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Innovation from the Battlefield to the Boardroom with Pete Newell
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October 25, 2018
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to be chatting with retired army colonel and Silicon Valley Investor Peter Newell! Pete is the co-founder and a managing partner of BMNT, an investment company that provides early-stage investment to companies developin

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Culture is Key with Michael Lombardi
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October 10, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am very excited to bring our first NFL coach, Michael Lombardi, to What’s Next! Michael is an American Football Executive and Media Analyst with over 30 years of experience who enjoyed front row access to football titans Bill Wa

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Tags: Culture

When Thought Leadership Causes Disruption with Andrew Grill
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September 27, 2018
Welcome to the What's Next! podcast with Tiffani Bova.   This week, I have a great conversation with Andrew Grill.  Andrew is an experienced corporate leader and a former IBM Global Managing Partner. He has launched and run technology companies in Europe and Australia and worked with (and for) som

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The Nature of Luck with Maria Konnikova
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September 13, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have a great conversation with Maria Konnikova. Maria graduated from Harvard, earned her Ph.D. in psychology from Columbia. She’s written two New York Times bestsellers: The Confidence Game and Mastermind: How to Think Like Sherlo

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Getting Back to Lean with Steve Blank
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August 30, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have a great conversation with Steve Blank, a career entrepreneur and academic. Steve is a Silicon Valley entrepreneur in eight startups over two decades with four IPOs, and currently, he is an academic teaching at Stanford, Berkele

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What Red Bull can teach you about creating new markets
LinkedIn
August 17, 2018
A Thai pharmacist and an Austrian entrepreneur met one day back in 1984 in Thailand, when the Austrian toothpaste salesman Dietrich Mateschitz was searching for a remedy for his jet lag. As luck would have it, pharmacist Chaleo Yoovidhya suggested a local sweetened energy drink called Krating Daeng, Thai for Red Bull, which had been invented in the 1970s.

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Tags: Innovation, Marketing, Sales

Is Retail Dead with Steven Dennis
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August 17, 2018
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I feature Steven Dennis on the show.  Steve is the president of SageBerry Consulting, a strategic advisory firm focused on innovation and growth strategy for retail, luxury, and social impact brands. Prior to SageBerry, Steve was SVP

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Tags: Customer Experience, Digital Transformation, Retail

Double-Clicking on Diversity and Inclusion with Dr. Tony Byers
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August 02, 2018
Double-Clicking on Diversity and Inclusion Welcome to the What's Next! podcast with Tiffani Bova. This week, I feature Dr. Tony Byers on the podcast. He is best known for leading Global Diversity and Inclusion (D&I) at Starbucks where was responsible for developing and leading the strategic directio

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Tags: Diversity and Inclusion

What You DO NOT Know About Innovation with Dr. Linda Hill
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July 19, 2018
Welcome to the What's Next! podcast with Tiffani Bova. Dr. Linda Hill is my latest guest on the podcast. She is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She’s is regarded as one of the top experts on lead

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Who's on Your Team? with Adam Grant
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July 05, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I speak with Adam Grant.  Adam is the leading expert on finding motivation, meaning, living more generous and creative lives. He's been recognized as one of the world's 10 Most Influential Management Thinkers and Fortune's 40 under 40

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Leaders are Storytellers of Meaning and Purpose with Michael Chavez
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June 21, 2018
Welcome to the What's Next! podcast with Tiffani Bova. Michael Chavez is my latest guest on the podcast. Michael Chavez, CEO of Duke Corporate Education, part of Duke University, joined Duke in 2006 and held various leadership roles before becoming the CEO in 2016. Before Duke, Michael spent over fi

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Social Media is the Holy Grail of Marketing
LinkedIn
April 14, 2018
What a treat to have Guy Kawasaki join me on my What’s Next! podcast. If you don't know this fun fact. Guy and I are both from Honolulu, Hawaii....but we went to rival high schools (I went to the better one..of course :)), so there is never a dull moment when the two of us get a chance to catch up. This podcast was definitely no exception.

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Tags: Social, Startups, Marketing

Creating Customer Service Experts From Within
LinkedIn
February 03, 2018
My most recent episode of the What’s Next! podcast features Shep Hyken, author, customer service expert, keynote speaker, and my friend. Shep focuses on companies who want to build loyal relationships with their customers and employees by delivering amazing experiences and engagement with customers to create loyalty.

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Tags: Customer Experience, Management, Customer Loyalty

Using Data to Predict the Future of Business with Peter Fader
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January 04, 2018
Today’s guest is Peter Fader, professor of marketing at the Wharton School of Business at the University of Pennsylvania and the co-founder of Zodiak. His expertise centers on the analysis of behavioral data to understand and forecast customer shopping purchasing activities. His insights are refle

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Inside the Tornado of Disruption
LinkedIn
December 14, 2017
My favorite part of hosting the What’s Next! podcast is interviewing people who have been in the middle of disruption, including my recent guest Frits van Paasschen. Frits was the CEO of Starwood Hotels and Resorts, between 2007-2015, when the AirBnB phenomenon took off.

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Tags: Customer Experience, Innovation, Management

Responding to Disruption? Start with the Mental Model Before Tackling Business Model Transformation
LinkedIn
September 19, 2017
After spending most of my career speaking with CEOs about business transformation, I knew I had to have Mark Bonchek on my What’s Next! Podcast. I wanted to get some insights into how he has seen leaders successfully respond to disruption and pivot their companies towards customer centricity.

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Tags: Customer Experience, Innovation, Management

Leadership and Storytelling: The Water and Fuel of Movements
LinkedIn
September 01, 2017
There is no better person I could have imagined discussing leadership and storytelling with than Nancy Duarte. She is a communications and persuasion expert. Her TED Talk has over 1 million views. Having her share her vast experience on What’s Next! for people who use storytelling and emotional connection to engage better with customers was inspiring.

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Tags: Customer Experience, Innovation, Management

Great Conversations Among Friends
LinkedIn
August 10, 2017
I have been fortunate over the past 2 decades to be able to work in an industry that is always changing and challenging me to learn and rethink the status quo.

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Tags: Customer Experience, Innovation, Management

What I Learned After Three Days with a 'Shark'? It's All About Doing Your Best Work
LinkedIn
August 03, 2017
After spending three days with Australian Shark Naomi Simson, I knew I had to invite her on my What’s Next! Podcast. She’s whip-smart, is constantly looking for ways to develop as a leader, and is always pushing for growth and a better customer experience.

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Tags: Customer Experience, Innovation, Management

What Does Cotton Candy, Video Games and Ferris Wheels Have to do With Business? Everything!
LinkedIn
March 17, 2016
With summer jobs on the horizon, professionals recall the first jobs that launched their careers. Read more, then write your own #CareerLaunch post.

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Tags: Customer Experience, Innovation, Management

Is a Perfect Quota Killing Sales Machine Possible?
LinkedIn
February 10, 2016
I was in Las Vegas last year at a conference and while walking to the convention center at the Mandalay Bay Hotel, I saw this image – while it was an advertisement for the “Shark Reef” exhibit, it got me thinking about this notion of a smarter more informed sales rep who can anticipate what customers will do next and change their behavior because of it.

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Tags: Customer Experience, Innovation, Sales

Sales: Work Your Plan During the First 90 Days
LinkedIn
April 04, 2015
Early in my sales career I changed jobs every 18 months landing myself at 8 different companies over a 12 year span, which means I had a lot of #First90Days.

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Tags: Customer Experience, Innovation, Management, Sales

1 Book
Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business
Portfolio
August 14, 2018
Do you know the best way to drive your company's growth? If not, it's time to boost your Growth IQ.

Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just ten simple--but easily misunderstood--paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context.

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Tags: Management, Leadership, Culture

375 Podcasts
RELOAD: Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich
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June 16, 2022
Welcome to the What's Next! podcast with Tiffani Bova. This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern voice in

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Tags: Customer Experience, Leadership, Culture

Patient Leadership Through Listening with Scott Miller
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June 09, 2022
Welcome to the What's Next! podcast with Tiffani Bova. This week we sat down and listened to Scott Miller, who serves as the executive vice president of thought leadership at FranklinCovey. He is the host of the FranklinCovey-sponsored On Leadership With Scott Miller, a weekly leadership webcast, po

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Tags: Customer Experience, Leadership, Culture

RELOAD: Own Any Room with Tracy Tutor
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June 02, 2022
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to bring you a What’s Next! Bonus Episode with a real estate powerhouse, Tracy Tutor of Million Dollar Listing Los Angeles! For this special episode, I'm sharing my recent LinkedIn Live chat with Tracy, author of the

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Tags: Customer Experience, Leadership, Culture

Embracing the Awesome Human Within with Nataly Kogan
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May 26, 2022
Welcome to the What's Next! podcast with Tiffani Bova. We were lucky to find the awesome human Nataly Kogan and invite her on the What’s Next! Podcast to discuss emotional fitness and how to find inner happiness. She is the author of multiple books, most recently The Awesome Human Project: Break F

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Tags: Customer Experience, Leadership, Culture

Feeling Connected at Work with Steven Van Cohen
What's Next
May 19, 2022
Leadership consultant and executive coach, Steven Van Cohen, MSOD, connected with the What’s Next! Podcast to discuss his thoughts on workplace loneliness. Along with Ryan Jenkins, he is a co-author of the book Connectable: How Leaders Can Move Teams From Isolated to All In which gives insight on how to create meaningful connections within an organization.

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Tags: Customer Experience, Leadership, Customer Loyalty

Building a Strategic Mindset with Roger Martin
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May 12, 2022
Welcome to the What's Next! podcast with Tiffani Bova. Friend to the show, Roger L. Martin, made his third appearance on the What’s Next! Podcast to discuss the essentials of strategy and management, highlighting the launch of his new book A New Way to Think: Your Guide to Superior Management Effe

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Tags: Customer Experience, Leadership, Culture

The Capitalist of Tomorrow with Alan Murray
What's Next
May 05, 2022
Entering with a bang, Alan Murray comes on the show this week to talk about the transformation of the corporate world in this modern era. Alan is CEO of Fortune Media. He oversees the business and editorial operations of the independent media company and is known for expanding its digital and conference franchises. Murray also writes a closely-read daily newsletter for Fortune, CEO Daily.

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Tags: Customer Experience, Leadership, Customer Loyalty

Leadership For The Ages with Ram Charan
What's Next
April 28, 2022
Ram began his business education early in his life while working in the family shoe shop in northern India. As a young engineer, his bosses recognized his business talent and encouraged him to develop it. He went on to earn MBA and doctorate degrees from Harvard Business School, where he graduated with high distinction and was a Baker Scholar. He has written over 30 books that have sold more than 4 million copies in more than a dozen languages. Three were Wall Street Journal bestsellers, and Execution, co-authored with former Honeywell CEO Larry Bossidy, spent more than 150 weeks on the New York Times bestseller list.

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Tags: Customer Experience, Leadership, Customer Loyalty

Inclusion on Purpose with Ruchika Tulshyan
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April 21, 2022
Welcome to the What's Next! podcast with Tiffani Bova. We had the honor of speaking with Ruchika Tulshyan about her expertise on promoting diversity and inclusion in the workplace. Not only is Ruchika an award-winning inclusion strategist and speaker, but she is also the CEO and founder of Candour,

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Tags: Customer Experience, Culture, Diversity and Inclusion

The Power of Regret with Dan Pink
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April 14, 2022
Welcome to the What's Next! podcast with Tiffani Bova. Our honored guest this week is longtime friend to the show Daniel H. Pink. Dan is the author of five New York Times bestsellers, including his latest, “The Power of Regret: How Looking Backward Moves Us Forward,” published in February 2022.

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Tags: Customer Experience, Leadership, Culture

Love & Work with Marcus Buckingham
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April 07, 2022
Welcome to the What's Next! Podcast with Tiffani Bova. Marcus Buckingham is the author of two of the best-selling business books of all time, has two of Harvard Business Review’s most circulated, industry-changing cover articles, and has been the subject of in-depth profiles in The New York Times,

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Tags: Customer Experience, Leadership, Culture

Promoting Customer Success with Darci Darnell & Maureen Burns
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March 31, 2022
Welcome to the What's Next! podcast with Tiffani Bova. With an entertaining and inspiring mix of both personal stories and qualitative business data, our guests Darci Darnell and Maureen Burns show why all businesses should make enriching the lives of customers their primary purpose. Their book “W

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Tags: Customer Experience, Leadership, Culture

Start-Up Growth Mindset with Alisa Cohn
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March 24, 2022
Welcome to the What's Next! Podcast with Tiffani Bova. Alisa Cohn has been coaching startup founders to grow into world-class CEOs for nearly 20 years, and has even been named the Top Startup Coach in the World at the Thinkers50/Marshall Goldsmith Global Coaches Awards in London. A onetime startup C

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Tags: Customer Experience, Leadership, Culture

Reload: Navigating Tech Ethically & Responsibly with Kara Swisher
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March 17, 2022
Welcome to the What's Next! podcast with Tiffani Bova.   I am fortunate to have the absolute pleasure of speaking with Kara Swisher. Kara is the co-founder and editor-at-large of Recode, producer and host of the Recode Decode and Pivot podcasts, and co-executive producer of the Code Conference seri

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Tags: Customer Experience, Leadership, Culture

The Human Element: Overcoming Resistance to New Ideas with David Schonthal
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March 10, 2022
Welcome to the What's Next! Podcast with Tiffani Bova.  David Schonthal is an award-winning Professor of Strategy, Innovation & Entrepreneurship at the Kellogg School of Management where he teaches courses on new venture creation, design thinking, healthcare innovation and creativity.   Along wit

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Tags: Customer Experience, Leadership, Culture

Reload: The “AND” Play with Beth Comstock
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March 03, 2022
Welcome to the What's Next! podcast with Tiffani Bova. This week serves as a pleasant reminder of the honor and pleasure I had to connect with the accomplished Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal, overseeing Ad-sales, M

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Tags: Customer Experience, Leadership, Culture

Aligning Around Deep Purpose with Ranjay Gulati
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February 24, 2022
Welcome to the What's Next! Podcast with Tiffani Bova.     Ranjay Gulati is the Paul R. Lawrence MBA Class of 1942 Professor and the former Unit Head of the Organizational Behavior Unit at Harvard Business School. Until recently, he chaired the Advanced Management Program, the flagship senior lea

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Tags: Customer Experience, Leadership, Culture

Reload: Caring Radically with Kim Scott
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February 17, 2022
Welcome to the What's Next! podcast with Tiffani Bova.  Throwback to our conversation with the ever-candid yet always sincere Kim Scott. Kim is the author of three novels, and the New York Times & Wall Street Journal bestseller “Radical Candor: Be A Kickass Boss Without Losing Your Humanity.” P

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Tags: Customer Experience, Leadership, Culture

Mastering Your S-Curve for Peak Performance with Whitney Johnson
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February 10, 2022
Welcome to the What's Next! Podcast with Tiffani Bova.  I am thrilled to bring back girl boss Whitney Johnson for this week’s episode of the What’s Next! Podcast. Whitney is CEO of the tech-enabled talent development company Disruption Advisors, an Inc. 5000 fastest-growing private company in A

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Tags: Customer Experience, Leadership, Culture

Reload: Who's on Your Team? with Adam Grant
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February 03, 2022
This week we reminisce over our insightful conversation with Adam Grant on our reload episode of the What's Next! Podcast.  Adam is the leading expert on finding motivation, meaning, living more generous and creative lives. He's been recognized as one of the world's 10 Most Influential Management

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Tags: Customer Experience, Leadership, Culture

Reload: Finding Your Place in Social Media with Guy Kawasaki
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January 20, 2022
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am bringing back another classic episode of the What’s Next! Podcast with Guy Kawasaki. This was a special episode because I was able to capture a frank conversation with my friend and fellow Hawaiian. He’s the Chief Evan

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Tags: Customer Experience, Leadership, Culture

Optimize for Interesting: Playing the Long Game with Dorie Clark
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January 13, 2022
Welcome to the What's Next! podcast with Tiffani Bova.    This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend, Dorie Clark! Dorie has been named one of the Top 50 business thinkers in the world by Thinkers50 and w

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Tags: Customer Experience, Leadership, Culture

Reload: The Jazz Ensemble of Innovation and Reinvention with Josh Linkner
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January 06, 2022
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am bringing back another classic episode of the What’s Next! Podcast with Josh Linkner.  Josh is a five-time tech entrepreneur and hyper-growth CEO, two-time New York Times Bestselling author, top-rated keynote speaker, 

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Tags: Customer Experience, Leadership, Culture

How to Avoid a Dishonest Culture with Ron Carucci
What's Next
December 30, 2021
This week I am thrilled to bring back the wonderful, Ron Carucci. Ron is a co-founder and managing partner at Navalent, where he works with CEOs and executives pursuing transformational change for their organizations, leaders, and industries. He has a thirty-year track record helping some of the world’s most influential executives tackle challenges of strategy, organization, and leadership. He is a best-selling author of 8 books, including the Amazon #1 Rising to Power. I am excited to bring you this episode of the What’s Next! Podcast with Ron Carucci!

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Tags: Customer Experience, Leadership, Culture

Reload: Technology and Being Human with Arianna Huffington
What's Next
December 23, 2021
This week I am bringing back another classic episode of the What’s Next! Podcast with the incomparable Arianna Huffington. Arianna is an author, mother, and businesswoman, most notably known as the co-founder and former Editor-in-Chief of The Huffington Post. Arianna has been named one of the Most Influential Women in Media and one of the Most Powerful Women in Business and is the author of multiple books like Thrive and The Sleep Revolution.

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Tags: Customer Experience, Marketing, Customer Loyalty

Built to Innovate with Ben Bensaou
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December 16, 2021
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you this episode of the What’s Next! Podcast with Ben Bensaou. Ben is a Professor of Technology Management and Professor of Asian Business and Comparative Management at INSEAD, Fontainebleau, France. He se

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Tags: Customer Experience, Leadership, Culture

Reload: Time of Day Matters with Dan Pink
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December 09, 2021
Welcome to the What's Next! Podcast with Tiffani Bova for this What’s Next! Reload.  This week I am bringing back a classic episode of the What’s Next! Podcast with the awesome Dan Pink. Dan is the author of six books, including When: The Scientific Secrets of Perfect Timing. Thinkers50 n

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Tags: Customer Experience, Marketing, Customer Loyalty

The ROI of Doing Good with Simon Mainwaring
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December 02, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to bring you this episode of the What’s Next! Podcast with Simon Mainwaring. Simon is the founder and CEO of We First, a strategic consultancy accelerating growth and impact for purpose-driven brands. He’s a me

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Tags: Customer Experience, Marketing, Customer Loyalty

Reload: The Human Side of Business with Seth Godin
What's Next
November 25, 2021
This week I am bringing back an episode with my wonderful friend Seth Godin on the human side of business. Seth is the author of over 18 books that have been bestsellers around the world and been translated into more than 35 languages. He writes about the post-industrial revolution, the way ideas spread, marketing, quitting, leadership, and–most of all–changing everything. You might be familiar with his books Linchpin, Tribes, The Dip, and, my favorite, Purple Cow. In addition to his writing and speaking Seth founded both Yoyodyne and Squidoo. His blog, which you can find him by typing Seth into Google, is one of the most popular in the world and he was recently inducted into the Direct Marketing Hall of Fame–one of three chosen for this honor in 2013.

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Tags: Customer Experience, Leadership, Marketing

Smooth Sailing and the Science of Dream Teams with Mike Zani
What's Next
November 18, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast with Mike Zani. Mike is the CEO of The Predictive Index, a talent optimization platform that uses over 60 years of proven science and software to help businesses, design high-performing teams and cultures, make objective hiring decisions, and inspire greatness in people. Its 8,000+ clients include Bain Capital, Blue Cross Blue Shield, DoorDash, LVMH, Nissan, Omni Hotels, and VMware. Mike is also the co-founder and partner at Phoenix Strategy Investments, a private investment fund and an avid sailor–he was the coach of the 1996 US Olympic Team. He holds a BS from Brown University and an MBA from Harvard Business School. I am so excited to bring you this episode of the What’s Next! Podcast with Mike Zani!

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Tags: Customer Experience, Leadership, Customer Loyalty

Reload: Servant Leadership and Building a Culture of Engagement with Ginger Hardage
What's Next
November 11, 2021
This week I am bringing back an episode with the wonderful Ginger Hardage on Servant Leadership. Ginger recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years. She is recognized by many as a foremost authority on building and sustaining organizational culture, and during her time at Southwest, the airline experienced 22 consecutive years on FORTUNE’s “Top 10 Most Admired Companies in the World” list. Throughout her career, Ginger has received countless awards and honors like the PRWeek Top 50 Power list, PRWeek 50 Most Powerful Women in Public Relations, Texas’ Most Powerful and Influential Women, and “Legendary Communicator” by Southern Methodist University in 2007. Ginger was also inducted into the Public Relations Hall of Fame in 2015 and received the prestigous Legacy Award from the Plank Center for Leadership in 2016. Ginger currently serves as a Trustee on two global boards—Ronald McDonald House Charities and the Arthur Page Society. I am absolutely thrilled to have Ginger Hardage on the What’s Next! Podcast!

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Tags: Customer Experience, Leadership, Culture

Seeing Around Corners with Rita McGrath
What's Next
November 04, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend Rita McGrath. Rita is a bestselling author, sought-after speaker, and longtime professor at Columbia Business School. She is also one of the world's top experts on innovation and growth and is regularly published in the Harvard Business Review. She's consistently ranked among the top ten management thinkers in the world and was ranked number one for strategy by Thinkers50. She is the author of the best-selling book, The End of Competitive Advantage, and her most recent book, Seeing Around Corners: How to Spot Inflection Points in Business Before They Happen. I am beyond excited to bring you this episode of the What’s Next! Podcast with Rita McGrath!

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Tags: Customer Experience, Innovation, Leadership

Mental Health is Not a Four-Letter Word with Stephanie Tilenius
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October 21, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to welcome Stephanie Tilenius to the What’s Next! Podcast. Stephanie is a founder and the CEO of Vida Health, Inc., a mobile continuous care platform for preventing, managing, and overcoming chronic and mental health c

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Tags: Customer Experience, Marketing, Customer Loyalty

Everybody Wants to Rule the World with Ray Wang
What's Next
October 08, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend Ray Wang. Ray is the Founder, Chairman and Principal Analyst of Silicon Valley based Constellation Research Inc., a research and advisory firm which studies disruptive business and exponential technology trends. His new book about digital giants and the future of business titled, Everybody Wants to Rule The World was released July 2021 and is the next big idea that expands on his 2015 ground-breaking, best-selling book on digital transformation, Disrupting Digital Business. I am so happy to bring you this episode of the What’s Next! Podcast! with Ray Wang.

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Tags: Customer Experience, Digital Transformation, Leadership

Everybody Wants to Rule the World with Ray Wang
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October 07, 2021
Welcome to the What's Next! podcast with Tiffani Bova.    This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my friend Ray Wang. Ray is the Founder, Chairman and Principal Analyst of Silicon Valley based Constellation Resea

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Tags: Customer Experience, Marketing, Customer Loyalty

Getting from Where You Are to Where You Want to Be with Katy Milkman
What's Next
September 23, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with the wonderful Katy Milkman. Katy is the James G. Dinan Professor at The Wharton School of the University of Pennsylvania and holds a secondary appointment at Penn’s Perelman School of Medicine. Her research explores ways that insights from economics and psychology can be harnessed to change consequential behaviors for good. She has received numerous awards for her research including an early career award from the Federation of Associations in Behavioral & Brain Sciences. Katy was also named one of the world’s top 40 business school professors under 40 by Poets and Quants and she was a finalist for the Thinkers 50 2017 Radar Thinker Award. She also frequently writes about topics related to behavioral science for The Washington Post and Scientific American. In 2018, she began hosting Charles Schwab’s popular podcast “Choiceology with Katy Milkman”, which explores key lessons from behavioral economics about decision making. I am so happy to bring you this episode of the What’s Next! Podcast! with Katy Milkman!

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Tags: Customer Experience, Leadership, Customer Loyalty

Becoming an Exponential Entrepreneur with Peter Diamandis
What's Next
September 09, 2021
This week I am so honored and thrilled to bring you this can’t-miss episode of the What’s Next! Podcast! - an encore of my LinkedIn Live chat with the great Peter Diamandis. Peter was recently named by Fortune as one of the “World’s 50 Greatest Leaders,” he is the founder and executive chairman of the XPRIZE Foundation (currently offering a historic prize with Elon Musk for carbon sequestration), which leads the world in designing and operating large-scale incentive competitions. He is also the executive founder of Singularity University, a graduate-level Silicon Valley institution that counsels the world's leaders on exponentially growing technologies.

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Tags: Customer Experience, Innovation, Leadership

Digital Body Language with Erica Dhawan
What's Next
August 26, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Erica Dhawan. Erica is a 21st century collaboration expert and keynote speaker who has studied human innovation and collaboration for over 15 years. She’s written two books on collaboration, communication, and teamwork, Get Big Things Done: The Power of Connectional Intelligence and Digital Body Language: How to Build Trust and Connection, No Matter the Distance. I am so excited to bring you this episode with Erica Dhawan on the What’s Next! Podcast!

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Tags: Customer Experience, Innovation, Leadership

Anticipating Disruption and Rogue Waves with Jonathan Brill
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August 12, 2021
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to welcome Jonathan Brill to the What’s Next! Podcast. Jonathan prepares leaders to profit from radical change. He is the author of Rogue Waves, a speaker and advisor on resilient growth, decision making an

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Tags: Customer Experience, Marketing, Customer Loyalty

Leaders: Be Less Hands-On and More Empowering with Melissa Di Donato, CEO of SUSE
What's Next
July 29, 2021
This week I am thrilled to bring you this episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with my good friend, Melissa Di Donato. Melissa is the Chief Executive Officer of SUSE and is responsible for all aspects of the SUSE business and its worldwide growth. She has spent more than 20 years in technology as a leader delivering innovative and transformative cloud solutions and software technologies for customers around the world. Prior to SUSE, Melissa was the Global Chief Operating Officer for the Digital Core at SAP and Area Vice President at Salesforce.com for EMEA and APAC. Melissa was recognized as one of the Top 10 most influential women in the U.K by CEO Today Magazine’s Europe Awards in 2020 and the Technology Woman of Achievement award by Women in the City, amongst many others. She is a Non-Executive Director of publicly listed Burgundy Technology Corporation and Executive in Residence for Notion Capital. Melissa is the Founder of Inner Wings, a charity that was created to help build confidence and courage in young girls with the goal of creating a world of empowered and determined women. She is also the author of three children’s books. I am so excited to bring you this episode with Melissa Di Donato on the What’s Next! Podcast!

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Tags: Customer Experience, Innovation, Leadership

The Fourth Industrial Revolution and Stakeholder Capitalism with Peter Vanham
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July 15, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to welcome Peter Vanham to the What’s Next! Podcast. Peter writes on the world economy and its most inspiring leaders and helps others do the same. As Head of the International Media Council of the World Economic Foru

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Tags: Customer Experience, Marketing, Customer Loyalty

The Heart of Business with Hubert Joly
What's Next
July 01, 2021
This week I am absolutely thrilled to welcome Hubert Joly to the What’s Next! Podcast. Hubert is the former Chairman and Chief Executive of Best Buy and is now a Senior Lecturer at Harvard Business School. He is also a member of the Board of Directors of Johnson and Johnson and the Ralph Lauren Corporation, a member of the International Advisory Board of HEC Paris, and a trustee of the Minneapolis Institute of Art. He has been recognized as one of the top 100 CEOs in the world by Harvard Business Review, one of the top 30 CEOs in the world by Barron’s, and one of the top 10 CEOs in the US by Glassdoor. I am beyond excited to bring you this episode of the What’s Next! Podcast from my Live chat with Hubert Joly.

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Tags: Customer Experience, Leadership, Customer Loyalty

Enter the Dragon’s Den with Serial Entrepreneur Michele Romanow
What's Next
June 24, 2021
This week I am absolutely thrilled to bring you a special BONUS episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Dragon’s Den Dragon, Michele Romanow! Michele became the youngest Dragon on Dragon’s Den–Canada's version of Shark Tank. She has been named to Fortune's “40 Under 40,” a “Young Global Leader” by the World Economic Forum, one of Canada's “Most Powerful Women,” and Canada's “Angel Investor of the Year.” Michele started six companies before her thirty-fifth birthday. She previously co-founded Snap Saves, which was acquired by Groupon. She also co-founded Buytopia, which acquired 10 competitors and is now Emerge Commerce. But the really great news is that she is recently a Unicorn! Clear Co., formally Clear Bank, was recently valued at more than two billion dollars, with more than forty five hundred companies acquired, making them the biggest e-commerce investor in the world. I am so excited to bring you this episode with Michele Romanow on the What’s Next! Podcast!

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Tags: Customer Experience, Leadership, Entrepreneurship

The Signals Are Talking with Amy Webb
What's Next
June 17, 2021
This week I am absolutely thrilled to welcome Amy Webb to the What’s Next! Podcast. Amy advises CEOs of the world’s most-admired companies, three-star admirals and generals, and the senior leadership of central banks and intergovernmental organizations. Founder of the Future Today Institute, a leading foresight and strategy firm that helps leaders and their organizations prepare for complex futures, Amy pioneered a data-driven, technology-led foresight methodology that is now used within hundreds of organizations. Forbes called Amy “one of the five women changing the world.” She was honored as one of the BBC’s 100 Women of 2020 and was named to the Thinkers50 Radar list. Amy is a professor of strategic foresight at New York University’s Stern School of Business, a Visiting Fellow at Oxford University’s Säid School of Business, a Nonresident Senior Fellow in the Atlantic Council’s GeoTech Center, a Fellow in the United States-Japan Leadership Program, and a Foresight Fellow in the U.S. Government. She is the author of several popular books, including  The Big Nine: How the Tech Titans and Their Thinking Machines Could Warp Humanity, and The Signals Are Talking: Why Tomorrow’s Fringe is Tomorrow’s Mainstream. I am beyond excited to bring you this episode of the What’s Next! Podcast with Amy Webb!

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Tags: Customer Experience, Leadership

Make it Happen with Dre Baldwin
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June 03, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am thrilled to welcome Dre Baldwin to the What’s Next! Podcast. In just 5 years, Dre Baldwin went from his high school team's bench to a 9-year professional basketball career. At the same time, Dre built a content publishing empire

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Tags: Customer Experience, Marketing, Customer Loyalty

Dream Your Life, Live Your Dream with Gordana Biernat
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May 20, 2021
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Gordana Biernat. Gordana is an Author, Motivational Speaker, Thinker and Change Architect, a Sup

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Tags: Customer Experience, Marketing, Customer Loyalty

The Secret Lives of Customers with David Duncan
What's Next
May 06, 2021
This week I am thrilled to welcome my friend, David Duncan to the What’s Next! Podcast. David is a managing director at Innosight, where he works with leaders to create customer-centric teams, strategies, and organizations. He is the coauthor of two previous books, including the Wall Street Journal bestseller Competing Against Luck: The Story of Innovation and Customer Choice, written with the legendary Harvard Business School professor Clayton Christensen. A leading authority on the theory and application of jobs to be done, Duncan has extensive experience conducting market investigations around the world. Prior to Innosight, he worked as a consultant at McKinsey & Company and earned a PhD in physics from Harvard. I am so excited to bring you this episode of the What’s Next! Podcast with David Duncan!

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Tags: Customer Experience, Innovation, Customer Loyalty

Big Little Breakthroughs with Josh Linkner
What's Next
April 29, 2021
This week I am absolutely thrilled to bring you a special BONUS episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with good friend of the show, Josh Linkner! Josh is a creative troublemaker who started his career as a jazz guitarist and then went on to become the founder and CEO of five tech companies, which sold for a combined value of over $200 million. He is also a deeply experienced business leader, venture capitalist, top-rated keynote speaker, and New York Times bestselling author of four books including the New York Times Bestsellers: Disciplined Dreaming and The Road to Reinvention. He has invested in and/or mentored over 100 startups and is the Founding Partner of Detroit Venture Partners. Today, he serves as Chairman and co-founder of Platypus Labs, an innovation research, training, and consulting firm. He has twice been named the Ernst & Young Entrepreneur of the Year and is the recipient of the United States Presidential Champion of Change Award. Josh is also a passionate Detroiter, father of four, and a professional-level jazz guitarist. He is a world-renown expert on innovation, disruption, and hyper-growth leadership. I am so excited to bring you this episode with Josh Linkner on the What’s Next! Podcast!

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Tags: Customer Experience, Innovation, Entrepreneurship

What Really Matters: Focusing In with David Wood
What's Next
April 22, 2021
This week I am thrilled to welcome David Wood to the What’s Next! Podcast. A former Consulting Actuary to Fortune 100 companies (including Sony Music, Chanel, and Exxon) David Wood left his cushy Park Avenue job 20 years ago to build the world’s largest coaching business. He became #1 on Google for “life coaching”, serving an audience of 150,000 coaches, and coaching thousands of hours in 12 countries around the globe. Alongside his clients’ successes, David is no stranger to overcoming challenges himself, having survived a full collapse of his paraglider and a fractured spine, witnessing the death of his sister at age seven, severe anxiety and depression, and a national Gong Show! He is the author of “Get Paid For Who You Are,” with a foreword by Jack Canfield and he was nominated to the Transformational Leadership Council alongside thought leaders like Don Miguel Ruiz, John Gray, and Marianne Williamson. David coaches rock star entrepreneurs to double their revenue faster, overcome “Shiny Object Syndrome,” and be a more extraordinary entrepreneur and human. I am so excited to bring you this episode of the What’s Next! Podcast with David Wood!

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Tags: Customer Experience, Leadership, Customer Loyalty

The Fearless Organization with Amy Edmondson
What's Next
April 08, 2021
This week I am thrilled to welcome Amy Edmondson to the What’s Next! Podcast. Amy is an American scholar of leadership, teaming, and organizational learning who is currently the Novartis Professor of Leadership at the Harvard Business School. She has been recognized by the bi-annual Thinkers50 global ranking of management thinkers since 2011, and most recently was ranked #3 in 2019; she also received the organization’s Breakthrough Idea Award in 2019 and Talent Award in 2017.  She studies teaming, psychological safety, and organizational learning, and her articles have been published in numerous academic and management outlets, including Administrative Science Quarterly, Academy of Management Journal, Harvard Business Review, and California Management Review. Her most recent book, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth, offers a practical guide for organizations serious about success in the modern economy and has been translated into 11 languages. I am beyond thrilled to be speaking with Amy Edmondson on the What’s Next! Podcast!

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Tags: Customer Experience, Management, Leadership

Big Money Energy with Ryan Serhant
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March 25, 2021
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with Ryan Serhant! Ryan is a real estate broker, CEO, and the founder of SERHANT., a vertically integrated mega br

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Tags: Customer Experience, Marketing, Customer Loyalty

Working Backwards with Former Amazon Executive Colin Bryar
What's Next
March 18, 2021
This week I am absolutely thrilled to bring you a special BONUS episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat with former Amazon VP Colin Bryar! Colin joined Amazon in 1998–four years after its founding–and spent the next 12 years as part of Amazon's senior leadership team as Amazon grew from a domestic (US-only) seller of books to a global, multi-dimensional powerhouse and innovator. Colin served as a Vice President at Amazon, and for two of his years, he was "Chief of Staff" to Jeff Bezos, AKA "Jeff's shadow", during which he spent each day attending meetings, traveling with, and discussing business and life with Jeff. After Amazon, he and his family relocated to Singapore for two years where Colin served as Chief Operating Officer of e-commerce company RedMart, which was subsequently sold to Alibaba. Colin is co-founder of Working Backwards LLC where he coaches executives at both large and early-stage companies on how to implement the management practices developed at Amazon. Colin holds Bachelor of Science and Master of Engineering degrees in Operations Research from Cornell University. I am so excited to bring you this episode with Colin Bryar on the What’s Next! Podcast!

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Tags: Customer Experience, Innovation, Entrepreneurship

Create Greater Empathy and Equality at Work with Kim Scott & Trier Bryant
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March 11, 2021
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to bring you a special episode of the What’s Next! Podcast, an encore of my LinkedIn Live chat on March 9th, 2021 with, friend of the show, Kim Scott and Trier Bryant! Kim is the author of the new book 

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Tags: Customer Experience, Marketing, Customer Loyalty

What Happened to Common Sense? Has it Left Planet Earth? with Martin Lindstrom
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February 25, 2021
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to welcome my friend, Martin Lindstrom, back to the What’s Next! Podcast. Martin is the founder and chairman of Lindstrom Company, a global branding & culture transformation firm operating across five continents a

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Tags: Customer Experience, Marketing, Customer Loyalty

Mastering the New Marketing Mindset for Tomorrow's Consumers with Raja Rajamannar
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February 18, 2021
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to be bringing you our seventh What’s Next! BONUS Episode with Raja Rajamannar! For this special episode, I'm sharing my February, 12th LinkedIn Live chat with the Chief Marketing & Communications Officer for Ma

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Tags: Customer Experience, Marketing, Customer Loyalty

Being Intentional About Your Career with Mark A. Herschberg
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February 11, 2021
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to welcome Mark A. Herschberg to the What’s Next! Podcast. Mark is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to

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Tags: Customer Experience, Marketing, Customer Loyalty

The End of Jobs: Reskilling for the Future with Jeff Wald
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January 28, 2021
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to welcome Jeff Wald to the What’s Next! Podcast. Jeff is the Founder of Work Market, an enterprise software platform that enables companies to manage freelancers (acquired by ADP). Jeff has founded several other

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Tags: Customer Experience, Marketing, Customer Loyalty

Excellence Now: It’s All About the Human Stuff with Tom Peters
What's Next
January 21, 2021
This week I am beyond thrilled to be bringing you our sixth What’s Next! BONUS Episode with the Tom Peters (a second-time What’s Next! Guest)! For this special episode, I'm sharing my January, 14th LinkedIn Live chat with the “Red Bull of Management...

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Tags: Management, Leadership

The Introvert’s Edge: Leveraging Your Inherent Advantage with Matthew Pollard
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January 14, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Matthew Pollard to the What’s Next! Podcast. Matthew is responsible for five multi-million-dollar business success stories (all before the age of 30). Forbes calls him “the real deal,” Global Gurus lists

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Tags: Customer Experience, Marketing, Customer Loyalty

Consulting Success and Success in Consulting with Michael Zipursky
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December 31, 2020
This week I am thrilled to welcome Michael Zipursky to the What’s Next! Podcast. Michael is the CEO of Consulting Success and Coach to Consultants. He has advised organizations like Financial Times, Dow Jones, RBC, and helped Panasonic launch new products into global markets. He’s also helped over 450 consultants from around the world in over 75 industries add 6 and 7 figures to their annual revenues. Michael is also the author of the Amazon Best Sellers: ACT NOW: How successful consultants thrive during chaos and uncertainty, The Elite Consulting Mind and Consulting Success.

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Tags: Marketing, Business Strategy

Adjusting to the Future with Empathetic Leadership with Doug Dennerline
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December 17, 2020
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am excited to welcome Doug Dennerline to the show. Doug began his technology career as an HP sales representative in the San Francisco Bay Area. He moved from there to 3Com where he held numerous leadership positions a

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Tags: Customer Experience, Marketing, Customer Loyalty

Txt Me: Growth and Impact with Bonin Bough
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December 03, 2020
Welcome to the What's Next! podcast with Tiffani Bova This week I am thrilled to bring you an encore of a What’s Next! Linked Live episode I recorded earlier this year with the absolutely delightful Bonin Bough! This conversation was high-energy, high-impact, and extremely insightful, so I

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Tags: Customer Experience, Marketing, Customer Loyalty

Ruthless Consistency with Michael Canic
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November 19, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to welcome Michael Canic to the What’s Next Podcast! Michael is the President of Making Strategy Happen, a consulting firm that helps committed leaders turn ambition into strategy, and strategy into reality.

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Tags: Customer Experience, Marketing, Customer Loyalty

The Good Guys: Mentoring Women and Creating Allyship in the Workplace with David G. Smith and W. Brad Johnson
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November 05, 2020
This week I am beyond thrilled to be speaking with Dave Smith and Brad Johnson on the What’s Next Podcast! David G. Smith, Ph.D., is a professor of sociology in the National Security Affairs Department at the U.S. Naval War College. As a sociologist trained in military sociology and social psychology, he focuses his research on gender, work, and family issues. He is the co-author of Athena Rising: How and Why Men Should Mentor Women along with Brad Johnson. W. Brad Johnson, Ph.D., is a professor of psychology in the Department of Leadership, Ethics, and Law at the United States Naval Academy and a faculty associate in the Graduate School of Education at Johns Hopkins University. He is the author of thirteen books, including Athena Rising: How and Why Men Should Mentor Women and his newest book, also co-authored with Dave Smith, Good Guys: How Men Can Be Better Allies for Women in the Workplace.

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Tags: Customer Experience

Loyalty Is A Two-Way Street with Mitzi Perdue
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October 22, 2020
This week I am beyond thrilled to welcome the absolutely lovely Mitzi Perdue to the What’s Next Podcast! Mitzi is an author, speaker, and businesswoman. She is the founder of CERES Farms, the second-generation, family-owned, commercial and agricultural real estate investment company that has owned rice fields, commercial and residential real estate, and today the family vineyards sell wine grapes to wineries such as Mondavi, Bogle, Folie a Deux, and Toasted Head. Her talk, Timeless Secrets of Success, comes from observing how her father, co-founder of the Sheraton Hotel Chain, and her late husband, Frank Perdue, each built their companies from no employees to more than 20,000 employees strong! Mitzi is also the Founder and Chair of Win This Fight, a novel approach to combatting human trafficking. PBS has recently filmed a half-hour documentary on the organization

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Tags: Customer Experience, Management, Customer Loyalty

Unstoppable and Undaunted – Don’t Let the Doubters Stop You with Kara Goldin
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October 15, 2020
Welcome to the What's Next! podcast with Tiffani Bova.      This week I am thrilled to bring you our fifth What’s Next! Bonus Episode with the unstoppable Kara Goldin! For this special episode, I'm sharing my recent LinkedIn Live chat with the CEO of Hint Inc.   Kara Goldin is the Fo

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Tags: Customer Experience, Marketing, Customer Loyalty

Your Voice Has Impact on How People Perceive You with Steve Herz
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October 08, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome  Steve Herz to the What’s Next Podcast! Steve is President of The Montag Group, a sports and entertainment talent and marketing consultancy. He is also a career advisor to CEOs, lawyers, entrepreneu

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Tags: Customer Experience

View Business Like a Rainforest: When More is Not Better with Roger Martin
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October 01, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you our fourth What’s Next! Bonus Episode with the wonderful Roger Martin! For this special episode, I'm sharing my recent LinkedIn Live chat with my friend Roger. In 2017, Roger was named the world’s #1 ma

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Tags: Customer Experience

Be The Leader You Wish You Had and Pivot with Purpose with Stephen Shedletzky
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September 24, 2020
This week I am thrilled to welcome Stephen Shedletsky to the What’s Next Podcast! Stephen leads Brand Experience and lead igniter at Simon Sinek, Inc. He ensures that every product, partnership, and communication reflect the organization’s most deeply-held beliefs. As an Igniter himself, Stephen is first in line to support those who seek to discover, articulate, and bring their WHY to life. With a knack for sharing the right words at the right moment, he delivers evidence-based content in a provocative, captivating, and light-hearted way. Stephen joined Simon Sinek’s team in 2012, answering fan emai

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Tags: Customer Experience, Innovation

The Innovation Stack: You Don’t Have To Be Qualified To Do What Hasn’t Been Done with Jim McKelvey
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September 10, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Jim McKelvey to the What’s Next Podcast!  Jim is a serial entrepreneur, investor, philanthropist, artist, and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time.

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Tags: Customer Experience, Innovation

Unblocked: How Blockchains Will Change Your Business with Alison McCauley
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August 27, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to welcome Alison McCauley to the What’s Next Podcast!  Alison is the founder and CEO of Unblocked Future, a firm that helps organizations pushing the frontier of emerging technology to communicate vision, build

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Tags: Customer Experience

Brands: Would We Miss You if You Didn’t Show Up? with Seth Godin
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August 20, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to bring you our third What’s Next! Bonus Episode with the incomparable Seth Godin! For this special episode, I'm sharing my recent LinkedIn Live chat with the best-selling author of Purple Cow: Transform Your

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Tags: Customer Experience

I Am Because We Are: Black Management History with Dr. Leon Prieto & Dr. Simone Phipps
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August 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to bring the What’s Next! audience my first double-interview with brilliant academics Leon Prieto and Simone Phipps! Their book, African American Management History: Insights on Gaining a Cooperative Ad

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Tags: Customer Experience

Some Chicken Soup for the Soul with Mark Victor Hansen and Crystal Dwyer Hansen
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August 06, 2020
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to bring you another What’s Next! Bonus Episode with dynamic duo Mark Victor Hansen and Crystal Dwyer Hansen! For this special episode, I'm sharing my recent LinkedIn Live chat with the best-selling authors of th

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Tags: Customer Experience

Creating the Future: Innovation, Chaos, and Opportunity with Jeremy Gutsche
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July 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Jeremy Gutsche to the show!  Jeremy is a New York Times bestselling author, an award-winning innovation expert and the CEO of Trend Hunter, the world's largest trend firm with 3 billion views, 200,000 i

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Tags: Customer Experience

Future Ready with Nick Davis
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July 16, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to welcome Nick Davis to the show! Nick is a managing partner at Reaching the Future Faster and author of the Amazon Best-Seller: Future Ready: A Change Makers Guide to the Exponential Revolution. He is

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Tags: Customer Experience

Own Any Room with Tracy Tutor
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July 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you a What’s Next! Bonus Episode with a real estate powerhouse, Tracy Tutor of Million Dollar Listing Los Angeles! For this special episode, I'm sharing my recent LinkedIn Live chat with Tracy, author of t

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Tags: Customer Experience

Leading with Gratitude and Adjusting to Now with Chester Elton
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July 02, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome the incomparable Chester Elton. Chester is a Coach, Keynote Speaker, Organizational Culture, Employee Engagement, and Teamwork Expert, and the #1 Bestselling Business Author! Along with writing partner A

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Tags: Customer Experience

The Biggest Bluff with Maria Konnikova
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June 18, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome two-time What’s Next! guest, and friend of the show, Maria Konnikova. Maria is the author of The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win. She is a regular contributing

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Tags: Customer Experience

How to Be Smart When Machines Are Smarter Than You with Mike Walsh
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June 04, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to welcome Mike Walsh to the show. Mike is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. A global nomad, futurist, and author of the bestselling book, The Algorit

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Tags: Customer Experience

Gratitude and Pasta: Creating Connections with Chris Schembra
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May 21, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am beyond thrilled to welcome Chris Schembra to the show. Chris is the bestselling author of "Gratitude and Pasta: The Secret Sauce for Human Connection", chronicling his adventures as one of the most sought-after dinner hos

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Tags: Customer Experience

The Laws of Trust and Entrepreneurial Leadership with Joel Peterson
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May 07, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Joel Peterson to the show. Joel is the Chairman of the Board of Overseers at the Hoover Institution at Stanford University, as well as the Chairman of the Board at JetBlue Airways. He has served on more

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Tags: Customer Experience

Building Your Courage and Lifting Your Voice with Gretchen Carlson
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April 23, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the absolute pleasure of welcoming Gretchen Carlson to the show. Gretchen is a journalist, author, and empowerment advocate who paved the way for the #MeToo movement with her historic 2016 sexual harassment complaint agai

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Tags: Customer Experience

Cracking the Leadership Code with Alain Hunkins
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April 09, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am beyond delighted to be speaking with Alain Hunkins. Alain is a sought-after speaker, consultant, trainer, and coach. He is the author of the gound-breaking new book about leadership, Cracking The Leadership Code:

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Tags: Customer Experience

Molly’s Game with Molly Bloom
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March 26, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am beyond delighted to be speaking with Molly Bloom. Molly is an inspirational keynote speaker, entrepreneur, and the bestselling author of Molly’s Game, a memoir which was adapted into an award-winning film of the same name

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Tags: Customer Experience

Disruption and Innovation from the Frontlines with Mitch Lowe
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March 12, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to be speaking with Mitch Lowe. Mitch was one of the early pioneers in the movie rental industry opening video rental stores in the early 1980’s. In the late 90’s Mitch joined Marc Randolph and Reed

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Tags: Customer Experience

GenY: The Next Generation of Leadership with Adam Kingl
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February 27, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Adam Kingl. Adam is an author and keynote speaker who educates future leaders on culture, purpose, team dynamics, the future of work, creativity, strategic innovation, management innovation, and

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Tags: Customer Experience

Conscious Capitalism and Reconnecting to the Higher Purpose of Marketing with Raj Sisodia
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February 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with the delightful and purpose-driven, Raj Sisodia. Raj is the FW Olin Distinguished Professor of Global Business and Whole Foods Market Research Scholar in Conscious Capitalism at Babson College, and Co-Founde

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Tags: Customer Experience, Marketing

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

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Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Leadership, Culture

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

Being Strong for Life and Getting Results with Gold’s Gym CEO Adam Zeitsiff
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January 16, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the absolute pleasure of speaking with Adam Zeitsiff. Adam is the President  & CEO of Gold’s Gym - one of the world’s most recognizable and iconic brands, Gold’s Gym serves over 3 million people daily with mor

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Tags: Customer Experience

New Year Rewind - How to Stand Out and Establish an Expert Reputation with Dorie Clark
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January 02, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  Happy New Year 2020 and welcome back to the What's Next! podcast with Tiffani Bova. For our first episode of 2020, we are highlighting the most popular episode of 2019 featuring our awesome guest, Dorie Clark! Dorie Clark is an author

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Tags: Customer Experience

It’s Funny Because It’s True, Leading with Creativity to Deliver Insight with Ron Tite
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December 19, 2019
Welcome to the What's Next! podcast with Tiffani Bova.      This week I have the absolute pleasure of speaking with Ron Tite. Ron is a best-selling author, entrepreneur, speaker and investor.  He has been an award-winning advertising writer and Creative Director for some of the world’s mos

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Tags: Customer Experience

It Isn’t Binary, Navigating Tech Ethically and Responsibly with Kara Swisher
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December 05, 2019
Welcome to the What's Next! podcast with Tiffani Bova.      This week I have the absolute pleasure of speaking with Kara Swisher. Kara is the co-founder and editor-at-large of Recode, producer and host of the Recode Decode and Pivot podcasts, and co-executive producer of the Code Conference

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Tags: Customer Experience

The Next Big Story! Asking the Right Questions with Soledad O’Brien
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November 21, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Soledad O’Brien. Soledad is an award-winning journalist, speaker, author and philanthropist who anchors and produces the Hearst Television political magazine program “Matter of Fact with

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Tags: Customer Experience

Creating a Diverse and Inclusive Working Environment with Silicon Valley’s Emily Chang
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November 07, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Emily Chang. Emily is a San Francisco-based anchor and an executive producer of “Bloomberg Technology.” Before joining Bloomberg in 2010, Chang served as an international correspondent

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Tags: Customer Experience

Questions are the Answer - Are You Asking the Right Ones? with Hal Gregersen
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October 24, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Hal Gregersen. Hal is Executive Director of the MIT Leadership Center and Senior Lecturer at the MIT Sloan School of Management. His newest book, Questions are the Answer: A Breakthrough

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Tags: Customer Experience

No Hard Feelings - Creating a Culture of Healthy Expression and Belonging with Liz Fosslien
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October 10, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Liz Fosslien who is the co-author and illustrator of the Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work, and the Head of Content at Hu

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Tags: Customer Experience

Getting Comfortable with Uncertainty, Radical Self-Inquiry, and Leading Towards Innovation with Jerry Colonna
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September 26, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of chatting with Jerry Colonna. Jerry is an American Venture Capitalist, Professional Coach, and the CEO and co-founder of Reboot.io which is an executive coaching and leadership development firm. For nea

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Tags: Customer Experience

Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich
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September 12, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern v

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Tags: Customer Experience

The Future of Retail with Doug Stephens
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August 29, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Doug Stephens. Doug is the Founder of Retail Prophet. He is one of the world’s foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agen

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Tags: Customer Experience, Retail

How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance and Lean Into His Strength with John Coyle
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August 15, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the distinct honor and pleasure of speaking with Olympic silver medalist John Coyle. Known as “The Time Guy,” John is a thought leader in the field of chronoception—the study of how humans process time— and one o

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Tags: Customer Experience, Design Thinking

Driven by Purpose and Delivering Excellence with Horst Schulze
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August 01, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional

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Tags: Customer Experience

Doing Good, Embracing Discomfort, and the Final Marketing Frontier with Cindy Gallop
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July 18, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with Cindy Gallop. Cindy has over 30 years of experience in brand-building, marketing, and advertising. Cindy took a risk when she entered advertising and she hasn’t stopped taking t

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Tags: Customer Experience

Growth is a Decision with Daniel Marcos
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July 04, 2019
Welcome to the What's Next! podcast with Tiffani Bova.     My guest this week is Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflectio

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Tags: Customer Experience

Fact Versus Fear and Becoming a True Student of Success with Bill Wooditch
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June 20, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Bill Wooditch on the show. Bill is the founder and CEO of Wooditch Enterprises. He works with Fortune 500 companies like AIG, Old Republic, Zurich, and Bank of America to improve their sale

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Tags: Customer Experience

Innovation and Continuous Connection with Christian Terwiesch
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June 06, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with Professor Christian Terwiesch on the show. Christian is a Professor in Wharton’s Operations and Information Management department, co-director of Penn’s Mack Institute for I

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Tags: Innovation, Management

Creating Confidence and Reaching the Height of Your Potential with Boss in Heels Heather Monahan
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May 23, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am pleased to have Heather Monahan on the show. Heather is a best-selling author, keynote speaker, entrepreneur and founder of Boss In Heels. As a Chief Revenue Officer in Media, Heather Monahan is a Glass Ceiling Award wi

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Tags: Leadership

Servant Leadership and Building a Culture of Engagement with Ginger Hardage
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May 09, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am honored to have the wonderful Ginger Hardage on the show. Ginger recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years. She is recognized by many as

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Tags: Customer Experience, Culture

Building Trust in an Influencer Market with Tom Stockham
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April 25, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to have the innovative Tom Stockham on the show. Tom is a passionate champion of disruptive technologies who began his career as an associate at BCG, immersed in the shift to “big-box” retail. He later served

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Tags: Digital Transformation, Digital Disruption, Emerging Technology

How to Stand Out and Establish an Expert Reputation with Dorie Clark
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April 11, 2019
Welcome to the What's Next! podcast with Tiffani Bova. This week I am beyond thrilled to be speaking with the fantastic Dorie Clark. Dorie Clark is an author, sought after consultant, speaker, and adjunct professor at Duke University’s Fuqua School of Business. She is the author of Entrepreneurial You (named one of the most important business books of 2017 by Inc.), Reinventing You, and Stand Out (named #1 Leadership Book of 2015 by Inc.). A former presidential campaign spokeswoman, the New York Times describes her as an “expert at self-reinvention and helping others make changes in their lives.” I am excited to have Dorie Clark on the What’s Next! Podcast today to answer some of your biggest questions!

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Tags: Management, Leadership

The F.A.T.E of Curiosity and Being Curious All the Time with Dr. Diane Hamilton
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March 28, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to be speaking with the ever-curious Dr. Diane Hamilton. Diane is a nationally syndicated radio host, award-winning speaker, author, and educator. She is the MBA Program Chair at the Forbes School of Business and ha

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Tags: Leadership

The Human Side of Marketing and Growth with Mayur Gupta
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March 14, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with the first What’s Next guest to also be quoted in my book, Growth IQ. Mayur Gupta is the Chief Marketing Officer at Freshly, where he is leading a team of marketers to make F

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Tags: Marketing

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Leadership, Culture

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Leadership, Culture

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Leadership, Culture

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Leadership, Culture

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

See publication

Tags: Customer Experience, Marketing, Customer Loyalty