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Tiffani Bova

Chief Growth Evangelist at Salesforce

LAX-HNL, United States

42072 Followers

As the Global Customer Growth and Innovation Evangelist at Salesforce I have the pleasure of working with some of the most innovative companies in the world as they look to transform the way they engage with customers. I look out to the future for disruptive trends while at the same time scanning the near horizon for the real world impact. I focus on shifts in buyer behavior, CX and sales models and then translating these into pragmatic plans for business transformation. My current conversations center around 2 objectives: customer success and growth.

I am also the host of the "What's Next!" Podcast on iTunes - ranked one of the Top 100 Business, Marketing and Management Podcasts. I've just finished wring my first book: Growth IQ: Get Smarter About the Choices That will Make or Break Your Business (Portfolio) publishing August 14, 2018.

I was previously with Gartner as a VP, Distinguished Analyst and Research Fellow covering Sales Strategies and Channel Innovation.

The industry has been good to me with some amazing awards including being named one of the “Most Powerful and Influential Women in California” from the National Diversity Counsil, Top 50 sales and marketing influencers by Top Sales World Magazine, INC magazine top sales influencers to name a few. I often write for HBR, Forbes and other industry leading periodicals and have been featured in articles from Bloomberg, The WSJ, Economist, Hoovers and USA Today.

I have been told the combination of my operational and research experience is what positioned me as one of the leading thinkers in the area of sales transformation and business model innovation. I still like to call myself a 'recovering seller' who is out there fighting the good fight for sales forces around the world. I continue to believe the best place to learn the realities of what is happening in the market, is to get in the field and see it through the eyes of your customers and your sellers.

Tiffani BovaPoints
Academic0
Author622
Influencer421
Speaker0
Entrepreneur0
Total1043

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Business Unit: Market Insights
Theatre: Global
Media Experience: 25 years
Last Media Training: 09/07/2020
Last Media Interview: 09/29/2020

Areas of Expertise

Big Data 30.62
CRM
Culture 34.65
Customer Experience 60.52
Customer Loyalty 81.87
Design Thinking 30.31
Digital Disruption 30.17
Digital Transformation 33.68
Diversity and Inclusion 32.15
Emerging Technology 30.19
Entrepreneurship 30.23
Future of Work
Innovation 34.04
Leadership 32.30
Lean Startup
Management 40.46
Marketing 41.56
Predictive Analytics
Retail 30.95
Sales 30.65
Social 30.17
Startups 30.15
Supply Chain
Business Strategy 30.14

Industry Experience

Consumer Products
High Tech & Electronics
Professional Services
Telecommunications

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Publications

31 Article/Blogs
How Hilton Saved $1 Billion in Energy Costs, Retains Talent, and Delights Customers
Salesforce
November 11, 2020
This is a simple message I’ve given critical thought to, especially after a Forbes Insights report, The Experience Equation: How Happy Employees and Customers Accelerate Growth, identified a correlation between employee experience (EX), customer experience (CX), and growth. The study found that companies that were hyperfocused on enhancing their employee engagement ultimately had higher customer engagement levels and amassed 1.8 times more revenue growth (nearly double) than organizations that solely focused on customers. Conversely, the respondents indicated that just focusing on customers did not correlate to higher EX or revenue.

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Tags: Customer Experience, Innovation

The “AND” Play - Giving Yourself Permission to be Uncomfortable, and Successful, and HUMAN with Beth Comstock
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February 28, 2019
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the personal honor and pleasure of connecting with the accomplished, Beth Comstock. Beth is a self-described change-maker who has been the President of Integrated Media at NBC Universal,  overseeing Ad-sales, Marketing, and Res

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Tags: Leadership

Self-Development, Diversity, and True Leadership with Ron Carucci
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February 12, 2019
Welcome to the What's Next!podcastwith Tiffani Bova. This week I have the great fun of connecting with the wonderful, RonCarucci. Ron is a co-founder and managing partner atNavalent, where he works with CEOs and executives pursuing transformational change for their organiza

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Tags: Leadership, Diversity and Inclusion

Diamonds are Forever, so is Candid, Radical Feedback with Kim Scott
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January 31, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of chatting with the ever-candid, Kim Scott. Kim is the author of three novels, and the New York Times and Wall Street Journal bestseller “Radical Candor: Be A Kickass Boss Without Losing Your Humanity.

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Tags: Leadership

Making Your Emotions Work for You with Justin Bariso
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January 17, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to welcome Justin Bariso. Justin is an author, columnist, speaker, and consultant, and his thoughts on leadership management and emotional intelligence have been featured by Time, Business Insider,  CNBC, and Forb

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Tags: Management, Leadership

The Cyborg Olympics and Becoming a Better Leader with Bonnie St. John
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January 03, 2019
Welcome to the What's Next! podcast with Tiffani Bova.     This week I have the absolute pleasure of welcoming Olympic Medalist Bonnie St. John to the What's Next! Podcast. At the age of 5, Bonnie had her right leg amputated. And once you listen to this podcast, you will understand,

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Tags: Leadership

Super Phoning in with Ryan Leslie
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December 20, 2018
Welcome to the What's Next! podcast with Tiffani Bova.     This week I have the pleasure of welcoming our first Grammy-nominated recording artist, record producer, and musician, Ryan Leslie. If that isn’t impressive enough, Ryan is also a technophile, entrepreneur, and genius Harvard g

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Shifting Ahead with Allen Adamson
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December 06, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I have the pleasure of welcoming Allen Adamson to the What's Next! Podcast. Allen is a noted industry expert in all disciplines of branding and the Co-Founder of Metaforce. He is also a published author ...

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Tags: Marketing

Find Your Inner Mogul with Tiffany Pham
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November 22, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming another Tiffany to the What's Next! Podcast. Tiffany Pham is the Founder and CEO of Mogul, an award-winning, worldwide platform that connects women to trending content and courses, and perso

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Innovation from the Battlefield to the Boardroom with Pete Newell
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October 25, 2018
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to be chatting with retired army colonel and Silicon Valley Investor Peter Newell! Pete is the co-founder and a managing partner of BMNT, an investment company that provides early-stage investment to companies developin

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Culture is Key with Michael Lombardi
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October 10, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am very excited to bring our first NFL coach, Michael Lombardi, to What’s Next! Michael is an American Football Executive and Media Analyst with over 30 years of experience who enjoyed front row access to football titans Bill Wa

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Tags: Culture

When Thought Leadership Causes Disruption with Andrew Grill
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September 27, 2018
Welcome to the What's Next! podcast with Tiffani Bova.   This week, I have a great conversation with Andrew Grill.  Andrew is an experienced corporate leader and a former IBM Global Managing Partner. He has launched and run technology companies in Europe and Australia and worked with (and for) som

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The Nature of Luck with Maria Konnikova
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September 13, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have a great conversation with Maria Konnikova. Maria graduated from Harvard, earned her Ph.D. in psychology from Columbia. She’s written two New York Times bestsellers: The Confidence Game and Mastermind: How to Think Like Sherlo

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Getting Back to Lean with Steve Blank
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August 30, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have a great conversation with Steve Blank, a career entrepreneur and academic. Steve is a Silicon Valley entrepreneur in eight startups over two decades with four IPOs, and currently, he is an academic teaching at Stanford, Berkele

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What Red Bull can teach you about creating new markets
LinkedIn
August 17, 2018
A Thai pharmacist and an Austrian entrepreneur met one day back in 1984 in Thailand, when the Austrian toothpaste salesman Dietrich Mateschitz was searching for a remedy for his jet lag. As luck would have it, pharmacist Chaleo Yoovidhya suggested a local sweetened energy drink called Krating Daeng, Thai for Red Bull, which had been invented in the 1970s.

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Tags: Innovation, Marketing, Sales

Is Retail Dead with Steven Dennis
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August 17, 2018
Welcome to the What's Next! Podcast with Tiffani Bova. This week, I feature Steven Dennis on the show.  Steve is the president of SageBerry Consulting, a strategic advisory firm focused on innovation and growth strategy for retail, luxury, and social impact brands. Prior to SageBerry, Steve was SVP

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Tags: Customer Experience, Digital Transformation, Retail

Double-Clicking on Diversity and Inclusion with Dr. Tony Byers
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August 02, 2018
Double-Clicking on Diversity and Inclusion Welcome to the What's Next! podcast with Tiffani Bova. This week, I feature Dr. Tony Byers on the podcast. He is best known for leading Global Diversity and Inclusion (D&I) at Starbucks where was responsible for developing and leading the strategic directio

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Tags: Diversity and Inclusion

What You DO NOT Know About Innovation with Dr. Linda Hill
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July 19, 2018
Welcome to the What's Next! podcast with Tiffani Bova. Dr. Linda Hill is my latest guest on the podcast. She is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She’s is regarded as one of the top experts on lead

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Who's on Your Team? with Adam Grant
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July 05, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I speak with Adam Grant.  Adam is the leading expert on finding motivation, meaning, living more generous and creative lives. He's been recognized as one of the world's 10 Most Influential Management Thinkers and Fortune's 40 under 40

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Leaders are Storytellers of Meaning and Purpose with Michael Chavez
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June 21, 2018
Welcome to the What's Next! podcast with Tiffani Bova. Michael Chavez is my latest guest on the podcast. Michael Chavez, CEO of Duke Corporate Education, part of Duke University, joined Duke in 2006 and held various leadership roles before becoming the CEO in 2016. Before Duke, Michael spent over fi

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Social Media is the Holy Grail of Marketing
LinkedIn
April 14, 2018
What a treat to have Guy Kawasaki join me on my What’s Next! podcast. If you don't know this fun fact. Guy and I are both from Honolulu, Hawaii....but we went to rival high schools (I went to the better one..of course :)), so there is never a dull moment when the two of us get a chance to catch up. This podcast was definitely no exception.

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Tags: Social, Startups, Marketing

Creating Customer Service Experts From Within
LinkedIn
February 03, 2018
My most recent episode of the What’s Next! podcast features Shep Hyken, author, customer service expert, keynote speaker, and my friend. Shep focuses on companies who want to build loyal relationships with their customers and employees by delivering amazing experiences and engagement with customers to create loyalty.

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Tags: Customer Experience, Management, Customer Loyalty

Using Data to Predict the Future of Business with Peter Fader
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January 04, 2018
Today’s guest is Peter Fader, professor of marketing at the Wharton School of Business at the University of Pennsylvania and the co-founder of Zodiak. His expertise centers on the analysis of behavioral data to understand and forecast customer shopping purchasing activities. His insights are refle

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Inside the Tornado of Disruption
LinkedIn
December 14, 2017
My favorite part of hosting the What’s Next! podcast is interviewing people who have been in the middle of disruption, including my recent guest Frits van Paasschen. Frits was the CEO of Starwood Hotels and Resorts, between 2007-2015, when the AirBnB phenomenon took off.

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Tags: Customer Experience, Innovation, Management

Responding to Disruption? Start with the Mental Model Before Tackling Business Model Transformation
LinkedIn
September 19, 2017
After spending most of my career speaking with CEOs about business transformation, I knew I had to have Mark Bonchek on my What’s Next! Podcast. I wanted to get some insights into how he has seen leaders successfully respond to disruption and pivot their companies towards customer centricity.

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Tags: Customer Experience, Innovation, Management

Leadership and Storytelling: The Water and Fuel of Movements
LinkedIn
September 01, 2017
There is no better person I could have imagined discussing leadership and storytelling with than Nancy Duarte. She is a communications and persuasion expert. Her TED Talk has over 1 million views. Having her share her vast experience on What’s Next! for people who use storytelling and emotional connection to engage better with customers was inspiring.

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Tags: Customer Experience, Innovation, Management

Great Conversations Among Friends
LinkedIn
August 10, 2017
I have been fortunate over the past 2 decades to be able to work in an industry that is always changing and challenging me to learn and rethink the status quo.

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Tags: Customer Experience, Innovation, Management

What I Learned After Three Days with a 'Shark'? It's All About Doing Your Best Work
LinkedIn
August 03, 2017
After spending three days with Australian Shark Naomi Simson, I knew I had to invite her on my What’s Next! Podcast. She’s whip-smart, is constantly looking for ways to develop as a leader, and is always pushing for growth and a better customer experience.

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Tags: Customer Experience, Innovation, Management

What Does Cotton Candy, Video Games and Ferris Wheels Have to do With Business? Everything!
LinkedIn
March 17, 2016
With summer jobs on the horizon, professionals recall the first jobs that launched their careers. Read more, then write your own #CareerLaunch post.

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Tags: Customer Experience, Innovation, Management

Is a Perfect Quota Killing Sales Machine Possible?
LinkedIn
February 10, 2016
I was in Las Vegas last year at a conference and while walking to the convention center at the Mandalay Bay Hotel, I saw this image – while it was an advertisement for the “Shark Reef” exhibit, it got me thinking about this notion of a smarter more informed sales rep who can anticipate what customers will do next and change their behavior because of it.

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Tags: Customer Experience, Innovation, Sales

Sales: Work Your Plan During the First 90 Days
LinkedIn
April 04, 2015
Early in my sales career I changed jobs every 18 months landing myself at 8 different companies over a 12 year span, which means I had a lot of #First90Days.

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Tags: Customer Experience, Innovation, Management, Sales

1 Book
Growth IQ: Get Smarter About the Choices that Will Make or Break Your Business
Portfolio
August 14, 2018
Do you know the best way to drive your company's growth? If not, it's time to boost your Growth IQ.

Trying to find the one right move that will improve your business's performance can feel overwhelming. But, as you'll discover in Growth IQ, there are just ten simple--but easily misunderstood--paths to growth, and every successful growth strategy can be boiled down to picking the right combination and sequence of these paths for your current context.

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Tags: Management, Leadership, Culture

177 Podcasts
The Introvert’s Edge: Leveraging Your Inherent Advantage with Matthew Pollard
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January 14, 2021
Welcome to the What's Next! podcast with Tiffani Bova. This week I am excited to welcome Matthew Pollard to the What’s Next! Podcast. Matthew is responsible for five multi-million-dollar business success stories (all before the age of 30). Forbes calls him “the real deal,” Global Gurus lists

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Tags: Customer Experience, Marketing, Customer Loyalty

Consulting Success and Success in Consulting with Michael Zipursky
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December 31, 2020
This week I am thrilled to welcome Michael Zipursky to the What’s Next! Podcast. Michael is the CEO of Consulting Success and Coach to Consultants. He has advised organizations like Financial Times, Dow Jones, RBC, and helped Panasonic launch new products into global markets. He’s also helped over 450 consultants from around the world in over 75 industries add 6 and 7 figures to their annual revenues. Michael is also the author of the Amazon Best Sellers: ACT NOW: How successful consultants thrive during chaos and uncertainty, The Elite Consulting Mind and Consulting Success.

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Tags: Marketing, Business Strategy

Adjusting to the Future with Empathetic Leadership with Doug Dennerline
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December 17, 2020
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am excited to welcome Doug Dennerline to the show. Doug began his technology career as an HP sales representative in the San Francisco Bay Area. He moved from there to 3Com where he held numerous leadership positions a

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Tags: Customer Experience, Marketing, Customer Loyalty

Txt Me: Growth and Impact with Bonin Bough
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December 03, 2020
Welcome to the What's Next! podcast with Tiffani Bova This week I am thrilled to bring you an encore of a What’s Next! Linked Live episode I recorded earlier this year with the absolutely delightful Bonin Bough! This conversation was high-energy, high-impact, and extremely insightful, so I

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Tags: Customer Experience, Marketing, Customer Loyalty

Ruthless Consistency with Michael Canic
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November 19, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to welcome Michael Canic to the What’s Next Podcast! Michael is the President of Making Strategy Happen, a consulting firm that helps committed leaders turn ambition into strategy, and strategy into reality.

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Tags: Customer Experience, Marketing, Customer Loyalty

The Good Guys: Mentoring Women and Creating Allyship in the Workplace with David G. Smith and W. Brad Johnson
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November 05, 2020
This week I am beyond thrilled to be speaking with Dave Smith and Brad Johnson on the What’s Next Podcast! David G. Smith, Ph.D., is a professor of sociology in the National Security Affairs Department at the U.S. Naval War College. As a sociologist trained in military sociology and social psychology, he focuses his research on gender, work, and family issues. He is the co-author of Athena Rising: How and Why Men Should Mentor Women along with Brad Johnson. W. Brad Johnson, Ph.D., is a professor of psychology in the Department of Leadership, Ethics, and Law at the United States Naval Academy and a faculty associate in the Graduate School of Education at Johns Hopkins University. He is the author of thirteen books, including Athena Rising: How and Why Men Should Mentor Women and his newest book, also co-authored with Dave Smith, Good Guys: How Men Can Be Better Allies for Women in the Workplace.

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Tags: Customer Experience

Loyalty Is A Two-Way Street with Mitzi Perdue
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October 22, 2020
This week I am beyond thrilled to welcome the absolutely lovely Mitzi Perdue to the What’s Next Podcast! Mitzi is an author, speaker, and businesswoman. She is the founder of CERES Farms, the second-generation, family-owned, commercial and agricultural real estate investment company that has owned rice fields, commercial and residential real estate, and today the family vineyards sell wine grapes to wineries such as Mondavi, Bogle, Folie a Deux, and Toasted Head. Her talk, Timeless Secrets of Success, comes from observing how her father, co-founder of the Sheraton Hotel Chain, and her late husband, Frank Perdue, each built their companies from no employees to more than 20,000 employees strong! Mitzi is also the Founder and Chair of Win This Fight, a novel approach to combatting human trafficking. PBS has recently filmed a half-hour documentary on the organization

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Tags: Customer Experience, Management, Customer Loyalty

Unstoppable and Undaunted – Don’t Let the Doubters Stop You with Kara Goldin
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October 15, 2020
Welcome to the What's Next! podcast with Tiffani Bova.      This week I am thrilled to bring you our fifth What’s Next! Bonus Episode with the unstoppable Kara Goldin! For this special episode, I'm sharing my recent LinkedIn Live chat with the CEO of Hint Inc.   Kara Goldin is the Fo

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Tags: Customer Experience, Marketing, Customer Loyalty

Your Voice Has Impact on How People Perceive You with Steve Herz
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October 08, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome  Steve Herz to the What’s Next Podcast! Steve is President of The Montag Group, a sports and entertainment talent and marketing consultancy. He is also a career advisor to CEOs, lawyers, entrepreneu

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Tags: Customer Experience

View Business Like a Rainforest: When More is Not Better with Roger Martin
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October 01, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you our fourth What’s Next! Bonus Episode with the wonderful Roger Martin! For this special episode, I'm sharing my recent LinkedIn Live chat with my friend Roger. In 2017, Roger was named the world’s #1 ma

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Tags: Customer Experience

Be The Leader You Wish You Had and Pivot with Purpose with Stephen Shedletzky
Wordpressfeed
September 24, 2020
This week I am thrilled to welcome Stephen Shedletsky to the What’s Next Podcast! Stephen leads Brand Experience and lead igniter at Simon Sinek, Inc. He ensures that every product, partnership, and communication reflect the organization’s most deeply-held beliefs. As an Igniter himself, Stephen is first in line to support those who seek to discover, articulate, and bring their WHY to life. With a knack for sharing the right words at the right moment, he delivers evidence-based content in a provocative, captivating, and light-hearted way. Stephen joined Simon Sinek’s team in 2012, answering fan emai

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Tags: Customer Experience, Innovation

The Innovation Stack: You Don’t Have To Be Qualified To Do What Hasn’t Been Done with Jim McKelvey
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September 10, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Jim McKelvey to the What’s Next Podcast!  Jim is a serial entrepreneur, investor, philanthropist, artist, and author of The Innovation Stack: Building an Unbeatable Business One Crazy Idea at a Time.

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Tags: Customer Experience, Innovation

Unblocked: How Blockchains Will Change Your Business with Alison McCauley
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August 27, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am excited to welcome Alison McCauley to the What’s Next Podcast!  Alison is the founder and CEO of Unblocked Future, a firm that helps organizations pushing the frontier of emerging technology to communicate vision, build

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Tags: Customer Experience

Brands: Would We Miss You if You Didn’t Show Up? with Seth Godin
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August 20, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to bring you our third What’s Next! Bonus Episode with the incomparable Seth Godin! For this special episode, I'm sharing my recent LinkedIn Live chat with the best-selling author of Purple Cow: Transform Your

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Tags: Customer Experience

I Am Because We Are: Black Management History with Dr. Leon Prieto & Dr. Simone Phipps
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August 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to bring the What’s Next! audience my first double-interview with brilliant academics Leon Prieto and Simone Phipps! Their book, African American Management History: Insights on Gaining a Cooperative Ad

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Tags: Customer Experience

Some Chicken Soup for the Soul with Mark Victor Hansen and Crystal Dwyer Hansen
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August 06, 2020
Welcome to the What's Next! podcast with Tiffani Bova.     This week I am thrilled to bring you another What’s Next! Bonus Episode with dynamic duo Mark Victor Hansen and Crystal Dwyer Hansen! For this special episode, I'm sharing my recent LinkedIn Live chat with the best-selling authors of th

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Tags: Customer Experience

Creating the Future: Innovation, Chaos, and Opportunity with Jeremy Gutsche
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July 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Jeremy Gutsche to the show!  Jeremy is a New York Times bestselling author, an award-winning innovation expert and the CEO of Trend Hunter, the world's largest trend firm with 3 billion views, 200,000 i

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Tags: Customer Experience

Future Ready with Nick Davis
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July 16, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to welcome Nick Davis to the show! Nick is a managing partner at Reaching the Future Faster and author of the Amazon Best-Seller: Future Ready: A Change Makers Guide to the Exponential Revolution. He is

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Tags: Customer Experience

Own Any Room with Tracy Tutor
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July 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to bring you a What’s Next! Bonus Episode with a real estate powerhouse, Tracy Tutor of Million Dollar Listing Los Angeles! For this special episode, I'm sharing my recent LinkedIn Live chat with Tracy, author of t

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Tags: Customer Experience

Leading with Gratitude and Adjusting to Now with Chester Elton
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July 02, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome the incomparable Chester Elton. Chester is a Coach, Keynote Speaker, Organizational Culture, Employee Engagement, and Teamwork Expert, and the #1 Bestselling Business Author! Along with writing partner A

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Tags: Customer Experience

The Biggest Bluff with Maria Konnikova
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June 18, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome two-time What’s Next! guest, and friend of the show, Maria Konnikova. Maria is the author of The Biggest Bluff: How I Learned to Pay Attention, Master Myself, and Win. She is a regular contributing

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Tags: Customer Experience

How to Be Smart When Machines Are Smarter Than You with Mike Walsh
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June 04, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to welcome Mike Walsh to the show. Mike is the CEO of Tomorrow, a global consultancy on designing companies for the 21st century. A global nomad, futurist, and author of the bestselling book, The Algorit

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Tags: Customer Experience

Gratitude and Pasta: Creating Connections with Chris Schembra
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May 21, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am beyond thrilled to welcome Chris Schembra to the show. Chris is the bestselling author of "Gratitude and Pasta: The Secret Sauce for Human Connection", chronicling his adventures as one of the most sought-after dinner hos

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Tags: Customer Experience

The Laws of Trust and Entrepreneurial Leadership with Joel Peterson
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May 07, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am thrilled to welcome Joel Peterson to the show. Joel is the Chairman of the Board of Overseers at the Hoover Institution at Stanford University, as well as the Chairman of the Board at JetBlue Airways. He has served on more

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Tags: Customer Experience

Building Your Courage and Lifting Your Voice with Gretchen Carlson
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April 23, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the absolute pleasure of welcoming Gretchen Carlson to the show. Gretchen is a journalist, author, and empowerment advocate who paved the way for the #MeToo movement with her historic 2016 sexual harassment complaint agai

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Tags: Customer Experience

Cracking the Leadership Code with Alain Hunkins
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April 09, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am beyond delighted to be speaking with Alain Hunkins. Alain is a sought-after speaker, consultant, trainer, and coach. He is the author of the gound-breaking new book about leadership, Cracking The Leadership Code:

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Tags: Customer Experience

Molly’s Game with Molly Bloom
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March 26, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am beyond delighted to be speaking with Molly Bloom. Molly is an inspirational keynote speaker, entrepreneur, and the bestselling author of Molly’s Game, a memoir which was adapted into an award-winning film of the same name

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Tags: Customer Experience

Disruption and Innovation from the Frontlines with Mitch Lowe
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March 12, 2020
Welcome to the What's Next! podcast with Tiffani Bova.       This week I am thrilled to be speaking with Mitch Lowe. Mitch was one of the early pioneers in the movie rental industry opening video rental stores in the early 1980’s. In the late 90’s Mitch joined Marc Randolph and Reed

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Tags: Customer Experience

GenY: The Next Generation of Leadership with Adam Kingl
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February 27, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Adam Kingl. Adam is an author and keynote speaker who educates future leaders on culture, purpose, team dynamics, the future of work, creativity, strategic innovation, management innovation, and

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Tags: Customer Experience

Conscious Capitalism and Reconnecting to the Higher Purpose of Marketing with Raj Sisodia
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February 13, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with the delightful and purpose-driven, Raj Sisodia. Raj is the FW Olin Distinguished Professor of Global Business and Whole Foods Market Research Scholar in Conscious Capitalism at Babson College, and Co-Founde

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Tags: Customer Experience, Marketing

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

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Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

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Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience, Marketing, Customer Loyalty

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
Import from wordpress feed
January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

The Beauty of Truth and the Secret to Thinking like Leonardo Da Vinci with Michael J. Gelb
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January 30, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I am speaking with luminary, and world-famous juggler, Michael J. Gelb. Michael is the world’s leading authority on the application of genius thinking to personal and organizational development.  He is the author of 16 books

See publication

Tags: Customer Experience

Being Strong for Life and Getting Results with Gold’s Gym CEO Adam Zeitsiff
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January 16, 2020
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the absolute pleasure of speaking with Adam Zeitsiff. Adam is the President  & CEO of Gold’s Gym - one of the world’s most recognizable and iconic brands, Gold’s Gym serves over 3 million people daily with mor

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Tags: Customer Experience

New Year Rewind - How to Stand Out and Establish an Expert Reputation with Dorie Clark
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January 02, 2020
Welcome to the What's Next! podcast with Tiffani Bova.  Happy New Year 2020 and welcome back to the What's Next! podcast with Tiffani Bova. For our first episode of 2020, we are highlighting the most popular episode of 2019 featuring our awesome guest, Dorie Clark! Dorie Clark is an author

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Tags: Customer Experience

It’s Funny Because It’s True, Leading with Creativity to Deliver Insight with Ron Tite
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December 19, 2019
Welcome to the What's Next! podcast with Tiffani Bova.      This week I have the absolute pleasure of speaking with Ron Tite. Ron is a best-selling author, entrepreneur, speaker and investor.  He has been an award-winning advertising writer and Creative Director for some of the world’s mos

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Tags: Customer Experience

It Isn’t Binary, Navigating Tech Ethically and Responsibly with Kara Swisher
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December 05, 2019
Welcome to the What's Next! podcast with Tiffani Bova.      This week I have the absolute pleasure of speaking with Kara Swisher. Kara is the co-founder and editor-at-large of Recode, producer and host of the Recode Decode and Pivot podcasts, and co-executive producer of the Code Conference

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Tags: Customer Experience

The Next Big Story! Asking the Right Questions with Soledad O’Brien
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November 21, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Soledad O’Brien. Soledad is an award-winning journalist, speaker, author and philanthropist who anchors and produces the Hearst Television political magazine program “Matter of Fact with

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Tags: Customer Experience

Creating a Diverse and Inclusive Working Environment with Silicon Valley’s Emily Chang
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November 07, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Emily Chang. Emily is a San Francisco-based anchor and an executive producer of “Bloomberg Technology.” Before joining Bloomberg in 2010, Chang served as an international correspondent

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Tags: Customer Experience

Questions are the Answer - Are You Asking the Right Ones? with Hal Gregersen
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October 24, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Hal Gregersen. Hal is Executive Director of the MIT Leadership Center and Senior Lecturer at the MIT Sloan School of Management. His newest book, Questions are the Answer: A Breakthrough

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Tags: Customer Experience

No Hard Feelings - Creating a Culture of Healthy Expression and Belonging with Liz Fosslien
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October 10, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of speaking with Liz Fosslien who is the co-author and illustrator of the Wall Street Journal best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work, and the Head of Content at Hu

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Tags: Customer Experience

Getting Comfortable with Uncertainty, Radical Self-Inquiry, and Leading Towards Innovation with Jerry Colonna
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September 26, 2019
Welcome to the What's Next! podcast with Tiffani Bova.   This week I have the pleasure of chatting with Jerry Colonna. Jerry is an American Venture Capitalist, Professional Coach, and the CEO and co-founder of Reboot.io which is an executive coaching and leadership development firm. For nea

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Tags: Customer Experience

Unearth Your Own Potential by Being More Self-Aware with Tasha Eurich
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September 12, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am so thrilled to be able to chat with Tasha Eurich. Tasha is an organizational psychologist, researcher, and New York Times best-selling author. Over her 15-plus-year career, Tasha has built a reputation as a fresh, modern v

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Tags: Customer Experience

The Future of Retail with Doug Stephens
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August 29, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Doug Stephens. Doug is the Founder of Retail Prophet. He is one of the world’s foremost retail industry futurists whose intellectual work has influenced well-known international retailers, agen

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Tags: Customer Experience, Retail

How Design Thinking Helped an Olympic Athlete Create Breakthrough Performance and Lean Into His Strength with John Coyle
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August 15, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the distinct honor and pleasure of speaking with Olympic silver medalist John Coyle. Known as “The Time Guy,” John is a thought leader in the field of chronoception—the study of how humans process time— and one o

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Tags: Customer Experience, Design Thinking

Driven by Purpose and Delivering Excellence with Horst Schulze
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August 01, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the wonderful pleasure of speaking with Horst Schulze. Horst is a legend and leader in the hotel world and his teachings and vision have reshaped the concepts of service and hospitality across industries. His professional

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Tags: Customer Experience

Doing Good, Embracing Discomfort, and the Final Marketing Frontier with Cindy Gallop
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July 18, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with Cindy Gallop. Cindy has over 30 years of experience in brand-building, marketing, and advertising. Cindy took a risk when she entered advertising and she hasn’t stopped taking t

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Tags: Customer Experience

Growth is a Decision with Daniel Marcos
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July 04, 2019
Welcome to the What's Next! podcast with Tiffani Bova.     My guest this week is Daniel Marcos. Daniel is a Co-Founder and the CEO of Gazelles Growth Institute, an online executive education company for C-level executives at fast-growing firms. Daniel is also the Co-Founder of Inflectio

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Tags: Customer Experience

Fact Versus Fear and Becoming a True Student of Success with Bill Wooditch
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June 20, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am thrilled to be speaking with Bill Wooditch on the show. Bill is the founder and CEO of Wooditch Enterprises. He works with Fortune 500 companies like AIG, Old Republic, Zurich, and Bank of America to improve their sale

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Tags: Customer Experience

Innovation and Continuous Connection with Christian Terwiesch
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June 06, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with Professor Christian Terwiesch on the show. Christian is a Professor in Wharton’s Operations and Information Management department, co-director of Penn’s Mack Institute for I

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Tags: Innovation, Management

Creating Confidence and Reaching the Height of Your Potential with Boss in Heels Heather Monahan
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May 23, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am pleased to have Heather Monahan on the show. Heather is a best-selling author, keynote speaker, entrepreneur and founder of Boss In Heels. As a Chief Revenue Officer in Media, Heather Monahan is a Glass Ceiling Award wi

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Tags: Leadership

Servant Leadership and Building a Culture of Engagement with Ginger Hardage
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May 09, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am honored to have the wonderful Ginger Hardage on the show. Ginger recently retired as Senior Vice President of Culture and Communications at Southwest Airlines after an illustrious 25 years. She is recognized by many as

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Tags: Customer Experience, Culture

Building Trust in an Influencer Market with Tom Stockham
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April 25, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to have the innovative Tom Stockham on the show. Tom is a passionate champion of disruptive technologies who began his career as an associate at BCG, immersed in the shift to “big-box” retail. He later served

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Tags: Digital Transformation, Digital Disruption, Emerging Technology

How to Stand Out and Establish an Expert Reputation with Dorie Clark
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April 11, 2019
Welcome to the What's Next! podcast with Tiffani Bova. This week I am beyond thrilled to be speaking with the fantastic Dorie Clark. Dorie Clark is an author, sought after consultant, speaker, and adjunct professor at Duke University’s Fuqua School of Business. She is the author of Entrepreneurial You (named one of the most important business books of 2017 by Inc.), Reinventing You, and Stand Out (named #1 Leadership Book of 2015 by Inc.). A former presidential campaign spokeswoman, the New York Times describes her as an “expert at self-reinvention and helping others make changes in their lives.” I am excited to have Dorie Clark on the What’s Next! Podcast today to answer some of your biggest questions!

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Tags: Management, Leadership

The F.A.T.E of Curiosity and Being Curious All the Time with Dr. Diane Hamilton
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March 28, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I am excited to be speaking with the ever-curious Dr. Diane Hamilton. Diane is a nationally syndicated radio host, award-winning speaker, author, and educator. She is the MBA Program Chair at the Forbes School of Business and ha

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Tags: Leadership

The Human Side of Marketing and Growth with Mayur Gupta
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March 14, 2019
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the absolute pleasure of speaking with the first What’s Next guest to also be quoted in my book, Growth IQ. Mayur Gupta is the Chief Marketing Officer at Freshly, where he is leading a team of marketers to make F

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Tags: Marketing

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience, Marketing, Customer Loyalty

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

The Pumpkin Plan and Running Your Business Like Clockwork with Mike Michalowicz
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November 08, 2018
Welcome to the What's Next! podcast with Tiffani Bova.  This week I have the pleasure of welcoming Mike Michalowicz to the What's Next! Podcast. Mike is an entrepreneur and author who launched three multimillion-dollar companies before his 35th birthday and was awarded New Jersey's SBA Young Entrep

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Tags: Customer Experience

When Thought Leadership Causes Disruption with Andrew Grill
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September 26, 2018
Welcome to the What's Next! podcast with Tiffani Bova.   This week, I have a great conversation with Andrew Grill.  Andrew is an experienced corporate leader and a former IBM Global Managing Partner. He has launched and run technology companies in Europe and Australia and worked with (and for) som

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Tags: Customer Experience

Diversity Drives Innovation with Frans Johansson
iTunes
June 07, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I speak with Frans Johannson, author, entrepreneur, and the CEO of The Medici Group. Frans has inspired readers worldwide with his ideas on leadership and success, innovation, and diversity. His debut book The Medici Effect has been ca

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Tags: Digital Transformation, Innovation, Diversity and Inclusion

Rising Up Against the Diminisher with Liz Wiseman
iTunes
May 24, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have Liz Wiseman on the podcast. Liz is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestselle

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Tags: Customer Experience, Digital Transformation, Innovation

Raising Customer Value in Your Business with Bill Macaitis
iTunes
May 10, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have Bill Macaitis on the podcast. Bill served as the go-to-market executive for three of the fastest growing SaaS companies: Slack, Zendesk, and Salesforce. He has achieved five exits and now he enjoys helping other companies achieve hyper-growth by leveraging his cumulative knowledge and helping build go-to-market playbooks and teams.

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Tags: Customer Experience, Digital Transformation, Innovation

Growth Innovation for Existing Businesses with Alex Osterwalder
iTunes
April 26, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week I speak with Alex Osterwalder. Alex is a speaker, the author of Business Model Generation, and is the co-founder of a software company. He is, according to his website, “Obsessed with making strategy innovation and entrepreneurship s

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Tags: Customer Experience, Innovation, Entrepreneurship

How Big Companies Can Act Small with Tendayi Viki
iTunes
April 12, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have Tendayi Viki on the podcast. He’s an academic, the co-designer of Pearson's Product Lifecycle, which won the Best Innovation Program 2015 at the corporate Entrepreneur Awards in New York, and is on the shortlist for the Think

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Tags: Customer Experience, Digital Transformation, Innovation

How Habits Create Repeat Customers with Nir Eyal
iTunes
March 29, 2018
Welcome to the What's Next! Podcast with Tiffani Bova. This week I interview Nir Eyal, author of Hooked: How to Build Habit-forming Products. Nir is an entrepreneur and has taught at Stanford School of Business. THIS EPISODE IS PERFECT FOR… companies who want to change consumer behavior. TODAY’S

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Tags: Customer Experience, Digital Transformation, Innovation

Time of Day Matters with Dan Pink
iTunes
March 15, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week’s awesome guest is Dan Pink, the author of six books, including When: The Scientific Secrets of Perfect Timing. Thinkers50 named Dan as one of the Top 15 Business Thinkers in the World, and his TED talk The Puzzle of Motivation is on

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Tags: Customer Experience, Digital Transformation, Innovation

No Lazy Thinking Allowed with Roger Martin
iTunes
March 01, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week’s guest is Roger Martin. Roger is the former Dean of the University of Toronto's Rotman School of Management, has been named “The Most Influential Business Thinker” by Thinkers50, and he advises CEOs worldwide. Roger is the autho

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Tags: Customer Experience, Digital Transformation, Innovation

Technology and Being Human with Arianna Huffington
iTunes
February 15, 2018
Welcome to the What's Next! podcast with Tiffani Bova. I’m honored to have Arianna Huffington as this week’s guest.  Arianna is an author, mother, and businesswoman, most notably known as the co-founder and former Editor-in-Chief of The Huffington Post.  Most recently, Arianna has written Thri

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Tags: Customer Experience, Digital Transformation, Innovation

Finding Your Place in Social Media with Guy Kawasaki
iTunes
February 01, 2018
Welcome to the What's Next! podcast with Tiffani Bova. This week is special because I was able to capture a frank conversation with my friend and fellow Hawaiian, Guy Kawasaki. He’s the Chief Evangelist at Canva, a brand ambassador for Mercedes-Benz, and an Executive Fellow at the Haas School of B

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Tags: Customer Experience, Digital Transformation, Innovation

The Simple Ways to be a Customer Experience Expert with Shep Hyken
iTunes
January 18, 2018
Welcome to the What's Next! podcast with Tiffani Bova. My friend Shep Hyken is joining on the podcast this week. He’s a NY Times and WSJ bestselling author including, Moments of Magic, one of my favorites. He’s a customer service expert, and keynote speaker. He works with companies who want to b

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Tags: Customer Experience, Digital Transformation, Innovation

Using Data to Predict the Future of Business with Peter Fader
iTunes
January 04, 2018
Today’s guest is Peter Fader, professor of marketing at the Wharton School of Business at the University of Pennsylvania and the co-founder of Zodiak. His expertise centers on the analysis of behavioral data to understand and forecast customer shopping purchasing activities. His insights are refle

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Tags: Customer Experience, Digital Transformation, Innovation

How to NOT be Blindsided by Innovation with Jim Harris
iTunes
December 21, 2017
Welcome to the What's Next! podcast with Tiffani Bova. Today’s guest is Jim Harris, author of Blindsided: How to Spot the Next Breakthrough that Will Change Your Business Forever. Jim is a principal at Strategic Advantage and has 20 years of experience as a professional speaker and consultant. Jim

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Tags: Customer Experience, Digital Transformation, Innovation

The Jazz Ensemble of Innovation and Reinvention with Josh Linkner
iTunes
December 07, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. Today’s guest is Josh Linkner. Josh is a five-time tech entrepreneur and hyper-growth CEO, two-time New York Times Bestselling author, top-rated keynote speaker, and founding partner of Detroit Venture Partners. Josh lives at the intersectio

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Tags: Customer Experience, Digital Transformation, Innovation

Inside the Tornado of Disruption with Frits Van Paasschen
iTunes
November 23, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. This week, I’m speaking with Frits van Paasschen, a seasoned global executive, and author of the new book, The Disruptors Feast. With 30 years of experience, he has a unique perspective on the current trends that impact businesses around the

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Tags: Customer Experience, Digital Transformation, Innovation

The Culture of Excellence with Tom Peters
iTunes
November 09, 2017
Welcome to the What's Next! podcast with Tiffani Bova. I am thrilled to bring you Tom Peters on this week’s episode. Tom is the co-author of In Search of Excellence and is one of the most exceptional management, sales, and marketing thinkers around. This book has been tagged as the “best busines

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Tags: Customer Experience, Digital Transformation, Innovation

Small Data Eats Big Data for Breakfast with Martin Lindstrom
iTunes
October 26, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. This week, we have Martin Lindstrom on the show. Martin has developed an unorthodox method of doing what every company says it wants to do: understanding its consumers’ deepest desires and turning them into breakthrough products, brands or r

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Tags: Big Data, Customer Experience, Digital Transformation

Disruptive Innovation: Play to Your Strengths with Whitney Johnson
iTunes
October 12, 2017
 Welcome to the What's Next! podcast with Tiffani Bova.  This week, Whitney Johnson joins Tiffani on the podcast. Whitney was recognized as one of the world's most influential management thinkers in 2015, was a finalist for the Top Thinkers on Talent at the biennial Thinkers50 ceremony in London,

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Tags: Customer Experience, Digital Transformation, Innovation

The Intersection of Innovation and Disruption with Lisa Bodell
iTunes
September 28, 2017
Welcome to the What’s Next! podcast with Tiffani Bova.   Today’s guest is Lisa Bodell. Lisa is a globally recognized innovation leader, futurist, and CEO of futurethink. As an expert on the topic of change, she is also the author of two best-selling books: Why Simple Wins (2016), and Kill the C

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Tags: Customer Experience, Digital Transformation, Innovation

Mental Models of Customer-Centricity with Mark Bonchek
iTunes
September 14, 2017
Welcome to the What's Next! podcast with Tiffani Bova. This week, I have the pleasure of having Mark Bonchek on the show. Mark is the Founder and Chief Epiphany Officer of Shift Thinking. He leads organizations to make the shift from incremental to exponential growth and to achieve transformational

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Tags: Customer Experience, Digital Transformation, Innovation

Storytelling in Business with Nancy Duarte
iTunes
August 31, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. This week on the podcast, I’m interviewing Nancy Duarte. Nancy is a communications expert who's been featured in Fortune, Forbes, Fast Company, Wired, Wall Street Journal, New York Times, and on CNN. Her firm, Duarte Inc., is the largest des

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Tags: Customer Experience, Digital Transformation, Innovation

How to Handle Everyone Owning Customer Experience with Tamara McCleary
iTunes
August 17, 2017
Welcome to the What’s Next! Podcast with Tiffani Bova.  This week’s guest is Tamara McCleary. Tamara is an international branding expert, a technology futurist, and the CEO of Thulium. She was named the #1 Most Influential Woman in MarTech by B2B Marketing and ranked by LeadTail as the 3rd most

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Tags: Customer Experience, Innovation

EP001b: 3 Days with a Shark with Naomi Simson
iTunes
July 24, 2017
My amazing guest is Naomi Simson. Naomi is the founding director of Australian online tech success story RedBalloon and Redii. She’s been blogging for a decade at Naomi Simson and is one of 5 Sharks on Network 10’s business reality show Shark Tank in Australia. You can join Naomi’s private onl

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Tags: Customer Experience, Innovation

EP001a: The Human Side of Business with Seth Godin
iTunes
July 21, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. Today’s guest is Seth Godin. Seth is a bestselling author of 18 books and loves to talk about making something happen. Seth is a huge fan of doing the right thing in business. The “right thing” means not caring about stock options or you

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Tags: Customer Experience, Digital Transformation, Innovation

EP000: Welcome to the What’s Next! Podcast with Tiffani Bova
iTunes
July 21, 2017
Welcome to the What's Next! podcast with Tiffani Bova. In my 20+ years in the sales industry, I’ve met so many cool people and have had some fascinating conversations. There have been too many times I’ve wished a microphone was on so I could record my conversations with amazing people and share

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Tags: Customer Experience, Digital Transformation, Innovation

EP001a: The Human Side of Business with Seth Godin
Import from wordpress feed
July 20, 2017
Welcome to the What’s Next! podcast with Tiffani Bova. Today’s guest is Seth Godin. Seth is a bestselling author of 18 books and loves to talk about making something happen. Seth is a huge fan of doing the right thing in business. The “right thing” means not caring about stock options or you

See publication

Tags: Customer Experience

EP000: Welcome to the What’s Next! Podcast with Tiffani Bova
Import from wordpress feed
July 20, 2017
Welcome to the What's Next! podcast with Tiffani Bova. In my 20+ years in the sales industry, I’ve met so many cool people and have had some fascinating conversations. There have been too many times I’ve wished a microphone was on so I could record my conversations with amazing people and share

See publication

Tags: Customer Experience

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