It's often said that the most dangerous people are those who have never had a conversation. In other words, they've only ever talked to themselves. And while that may seem like an exaggeration, there's definitely some truth to it.
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
From ancient times to the present day, acts of kindness have been celebrated in cultures around the world. In some cultures, kindness is seen as a virtue to be cultivated, while in others it is considered an innate quality. In both cases, however, kindness is often associated with positive outcomes.
The phrase "pick your brain" is often used to describe the process of asking someone for advice or input on a particular topic. However, the origins of this phrase are somewhat unclear.
The third part in a 7-part series on customer experience measurement, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.
An interview with global cyber security and privacy influencer JC Gaillard
After publishing the Handbook, I have concentrated on developing and publishing the Leadership of Change® - Change Management Body of Knowledge (CMBoK) Volumes 4 to 7 & A to E.
As a business leader, you know that any time your business is disrupted, it can cost you time and money. That's why it's so important to have a plan in place to help you stay up and running during an emergency.
in a smart business as shown above all players who are part of the ecosystem for achieving a particular goal whether its retailing or ride hailing work together in a common network and use machine learning techniques to effectively leverage data in real time.
Top 10 Leadership and Management links of the week, curated by JC Gaillard, focusing on cyber security of course, but also a large cross section of subjects including digital transformation, emerging tech, ESG governance and the future of work
In order any business to thrive, you need customers. But customers don’t magically flock to your business just because your open sign is lit up.
I was just listening to a conversation between Marshall Goldsmith, the #1 leadership coach, and Stephen Covey, author of Speed of Trust. They were discussing the idea that trust may be having an "existential crisis" in the workplace.
The knowledge transfer process at the end of change implementation can ensure key learning is transferred from a few experts to many, mistakes are not repeated, and future change will be more successful
The legislative framework from Argentina, Canada, Germany, India, Ireland, Nigeria, Singapore, Sweden, Switzerland, The United Arab Emirates, The United Kingdom, and The United States generally does not provide for a legal and regulatory framework with regard to crypto or virtue currency mining.
The second part in a 7-part series on customer experience measurement, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.
So if your leads are not converting into paying customers, it’s time you need to work on improving your conversion rate. Here’s 10 tips you can start with.
We use the term greatness very frequently in our day-to-day life. We call some fine work done by someone as great work, we refer to companies that are doing well as great companies, we watch good movies and respond as great actors.. but what is greatness.. this article explores what greatness is ..
The first part in a 7-part series on customer experience measurement, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.
This article discusses CX and the customer journey, based on ideas and insights from Greg Kihlström’s recent book, Meaningful Measurement of the Customer Experience.