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Dean Miles

President - Executive Leadership Coach at Bridgepoint Coaching & Strategy Group

Kissimmee, United States

Dean is the founder and president of Bridgepoint Coaching & Strategy Group, a global executive coaching firm. He has spent his career unlocking great leaders and aligning exceptional teams in the process of producing exceptional results. Marshall Goldsmith recently invited Dean to join 100 Coaches (#MG100), an invitation-only community of the world’s leading executive coaches. Dean also serves as a member of Forbes' prestigious Council for Executive Coaches and is a member of The Center for Creative Leadership (CCL) - a top-ranked global provider of leadership development programs. Furthermore, he has been a Fellow at The Institute of Coaching at Harvard Medical School for the last seven years. Thinkers360 recognizes Dean as a Top 10 Global Thought Leader in Business Continuity, Top 10 Global Thought Leader in Mental Health, and Top 10 Global Thought Leader in Coaching.

Dean is a master at understanding the needs of organizations and individuals. He has been coaching and facilitating programs for groups and individuals around the country on many organizational, interpersonal and personal topics since 1996. With his extensive experience in manufacturing, mining, aerospace, financial services, health care, oil and gas, rail services, and non-profits; Dean knows how to get the best out of people. Dean's knowledge of his client’s unique needs is invaluable in identifying key areas of improvement that lead to desired outcomes.

He has been described as an intuitive risk-taker who will partner with you to uncover your strengths and opportunities.

Dean's work with Fortune 500 CEOs has been featured in publications such as Forbes Magazine, Fast Company, CareerPro, Vistage & Inc. Magazine.

Available For: Consulting, Influencing, Speaking
Travels From: Houston, Texas
Speaking Topics: Understanding Team Dynamics, How to Predict Exceptional Results, It's Time to be Evocative

Speaking Fee $5,000 (In-Person)

Dean Miles Points
Academic 20
Author 250
Influencer 97
Speaker 23
Entrepreneur 50
Total 440

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

Managing & Measuring Team Efforts
May 22, 2022
Grace Under Pressure
May 22, 2022
Crisis-Proofing Your Talent Process
May 22, 2022

Featured Topics

HOW TO BUILD THE PERFECT TEAM

Much of the work done at Google, and in many organizations, is done collaboratively by teams. The team is the molecular unit where real production happens, where innovative ideas are conceived and tested, and where employees experience most of their work. But it’s also where interpersonal issues ,ill-suited skill sets, and unclear group goals can hinder productivity and cause friction. Google researchers applied a similar method to discover the secrets of effective teams.Code-named Project Aristotle - a tribute to Aristotle’s quote,"the whole is greater than the sum of its parts" (as the Google researchers believed employees can do more working together than alone) - the goal was to answer the question:“What makes a team effective?".

Suggested Questions:
Define what makes a "team"
Define "Effectiveness"
What are the two requirements for having a perfect team?
Tell me more about the Minds Eye Test
How is the team's IQ impacted by these requirements?
How has the pandemic and more virtual meetings made this more challenging?

WHAT IS YOUR CLE? (COLLECTIVE LEADERSHIP EFFECTIVENESS)

IBM interviewed over 1,500 CEOs worldwide to learn what their challenges are and their strategies for addressing them.Two challenges emerged at the top of the list: 1) escalating complexity, and 2) building the creative capacity and leadership to deal with it.
Leadership development programs of today are not up to the challenge. Most approaches to developing leaders focus primarily on developing competency and capability. These approaches are insufficient in a world of escalating complexity. We need to develop capability, to be sure, but we need to do much more. We need to develop the complexity of mind of the leader because, if the complexities of the challenges we face are more complex than we are, we are outmatched. But if we can evolve the complexity of the mind of the leader, to be equal to the complexity of the challenge, we can lead.
“The development of leadership effectiveness must, at a minimum, keep pace with the rate of change and the rate of escalating complexity. Not to keep pace with the rate of escalating complexity is to become less relevant and effective. If the challenges we face are more complex than we are, our leadership is inadequate and a competitive disadvantage.” - Bob Anderson

Suggested Questions:
Tell us about Complexity vs Complicatedness
What is at risk by having a low CLE?
How do you know if
your leadership is developing at the pace to stay relevant?
How do you track the effectiveness of leadership over time to gauge improvement?

Company Information

Company Type: Company
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed
Last Media Interview: 05/05/2022

Areas of Expertise

Business Strategy 32.36
Change Management
Culture 30.06
Diversity and Inclusion
Entrepreneurship 39.24
Future of Work 30.05
Innovation
Leadership 31.64
Management 32.00
Mental Health 52.28
Mergers and Acquisitions
Project Management
Sales
Startups 39.18
Supply Chain
Sustainability 30.51
COVID19 31.09
Business Continuity 68.06
Health and Wellness 30.16
Health and Safety 30.53
Coaching 50.33

Industry Experience

Aerospace & Defense
Chemicals
Financial Services & Banking
Healthcare
High Tech & Electronics
Higher Education & Research
Insurance
Manufacturing
Oil & Gas
Pharmaceuticals
Professional Services

Publications

1 Academic Fellow / Scholar
Fellow Harvard Medical School, Institute of Coaching
Harvard Institute of Coaching
April 18, 2022
The Institute of Coaching at McLean, Harvard Medical School Affiliate, is a non-profit organization dedicated to ensuring scientific integrity in the field of coaching. Our mission is to disseminate the best coaching science and empower you to catalyze positive change in yourself, your community, and the world around you.

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Tags: Mental Health, Coaching

21 Article/Blogs
Dumbfounded
LinkedIn
May 16, 2022
We've all heard them: quotes that impact us and stick with us long after we first hear them. A quote that just makes you stop and think? One that has such a powerful message, it impacts the way you view life? I remember reading this one from my friend Robert Hargrove Realize an Impossible Future.

"If you ask great performers what percent of winning is mental and what percent is action, they will say 80 percent mental, 20 percent action. Yet, if you ask them what they are doing to create a winning mindset, they will look at you dumbfounded?"

It's been my experience that how we think directly impacts what we do and how successful we are. In fact, from that point forward I paid close attention to my mindset and the results have been outstanding.

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Tags: Business Continuity, Entrepreneurship, Startups

Character Checklist
LinkedIn
May 06, 2022
Every now and then, we all need a reminder of who we are and what's important to us. Leaders are no exception. That's why I've put together a character checklist for leaders to help keep them on track. This checklist can act as a daily or weekly reminder of the values that are important to you and the behaviors that support them. Use it to self-assess and make sure you're staying true to your character. And if you find yourself slipping, use it as a tool to get back on track. So, without further ado, here is my character checklist for leaders!

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Tags: Culture, Entrepreneurship, Leadership

Remember the Heart
LinkedIn
May 06, 2022
Some people think that you should lead with your head, making logical decisions based on data and reason. Others believe that you should lead with your heart, putting emotions and feelings first. Which approach is better?

As leaders, we are always looking for ways to better ourselves and our team. We read articles, attend workshops, and try to soak up any bit of information we can get our hands on. But sometimes we can forget the most important thing – leading with our hearts. When we focus too much on the head, we lose sight of what is really important. So take a break from the books and articles for a little while, and remember to lead with your heart.

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Tags: Entrepreneurship, Health and Wellness, Mental Health

Do You Like It?
LinkedIn
May 03, 2022
Let me guess. You’re thinking of asking for feedback on that new thing you just created, but before you do, you want to make sure it’s something people will like, right? I get it. It can be tough putting yourself out there and risking rejection. But if what you ultimately want is validation, then don’t bother asking for feedback.

I was recently speaking with a friend who is in the process of starting his own business. He was telling me that he has been asking people for feedback on his product, but what he really wants is validation. He wanted to know if I thought this was a good strategy, and I told him that it wasn’t. If you’re looking for feedback, be prepared to listen to the criticism and make changes accordingly. But if you just want people to tell you that you’re doing a great job, then don’t bother asking for their opinion.

Think of the difference in these two questions:
Do you like it?
How can I improve?

One is asking for validation and the other is asking for feedback.

What are your thoughts?

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Tags: Entrepreneurship, Leadership, Startups

THE COMPLETE LEADERSHIP DEVELOPMENT APPROACH THAT WORKS
Bridge Point
May 02, 2022
Highly effective leadership is critical to address the many challenges that face organizations today. One factor driving the demand for effective leadership is that businesses, organizations, hospitals, universities and health care institutions are all highly complex organizations, often characterized by numerous professional workforces, departmental silos, ever-changing regulations and global competition. Leaders are tasked with engaging and unifying the various communities, cultures and often unseen motivations within these institutions while maintaining great customer or clinical care and increasing profitability and enrollment.

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Tags: Management, Leadership, Entrepreneurship

Failing Up
LinkedIn
May 02, 2022
One of the most important—and least discussed—skills in the workplace is the ability to “fail up.” That is, the ability to turn setbacks and failures into opportunities for advancement. This is not a skill that is evenly distributed among employees. Some people are simply better at it than others. And, often, these people are not the sharpest minds or hardest workers. So, what is their secret? In many cases, it boils down to two things: leaders and learnings.

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Tags: Business Strategy, Leadership, Management

This or That - Be Choosy
LinkedIn
May 02, 2022
We've all heard the saying "you can't be choosy when you're starving." But what about when you're not starving, but rather seeking to lead a successful and fulfilling life? The truth is, great leaders know how to be choosy. They don't just take any opportunity that comes their way; they carefully consider the pros and cons of each choice before making a decision. This isn't always easy, but it's essential if you want to make the most of your time and energy.

You've got a lot of options as a leader. You can choose to lead with your head or your heart. You can be aggressive or passive. You can be directive or laissez faire. Sooner or later, you have to make decisions and choose.

If you want to be a great leader, you need to know how to be choosy. This means being selective about the people and things you invest your time and energy in. Here are three reasons why being choosy is so important for leaders:

1) You'll have more energy for the things that matter.
2) You'll be better able to focus on your goals.
3) You'll build stronger relationships.

So don't be afraid to be choosy – it'll make you a better leader for it.

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Tags: Business Continuity, Business Strategy, Entrepreneurship

Appreciate Those Who Failed
LinkedIn
April 29, 2022
Should we be more humble and appreciative of those who have failed, regardless of their status or position in life?

It seems like we are always in awe of those who succeed and dismissive of those who fail. We put those who succeed on pedestals and dismiss those who fail. We put so much emphasis on being successful and having everything go our way, that when things don't go according to plan we start to doubt ourselves.

We all know those people who have achieved incredible things. They're always in the spotlight, and we can't help but be in awe of their accomplishments. But what about the people who have failed? It seems we're quick to dismiss them and forget about them, as if their experience means nothing. We see them as failures and deem them unworthy of our time or attention. I wonder if we should be more self-aware of being so in awe of those who succeed and dismissive of those who fail, and start learning from everyone's experiences.

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Tags: Business Continuity, Business Strategy, Mental Health

National Emergency
LinkedIn
April 29, 2022
On March 13, 2020, by proclamation 9994, the President declared a national emergency concerning the coronavirus pandemic. It appears we may be coming to the end of the emergency declaration and transitioning into a state of virus management. We see many companies and leaders starting to transition to these new realities. Goldman Sachs has demanded all employees return to the office immediately to their 44-story headquarters in lower Manhattan. Only half of the employees returned. CEO David Solomon could not have been pleased. Was this an anomaly or a signal of what's to come?

There's no doubt that when a crisis hits, it's important to take stock of the situation and figure out what needs to be done. But once the immediate emergency is over, it's also important to look for opportunities that might have arisen as a result of the crisis. Whether it's reorganizing your team or rethinking your business strategy, there are always chances to learn and grow after a tough situation.

Now is a good time to assess the opportunities that have arisen as a result of the crisis. Take advantage of this time of chaos to make positive changes in your company.

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Tags: Business Continuity, Entrepreneurship, Startups

Nothing is Easy
LinkedIn
April 18, 2022
Does our attitude matter when it comes to choosing our outlook perspective? In other words, can we change our attitude if we don’t like our current outlook perspective?

In life, we are constantly given choices to make. Sometimes these choices are big and other times they are small, but in the end, each choice we make has an impact on our lives. This is especially true when it comes to our outlook on life – the perspective from which we choose to view the world.

"Nothing is easy as it looks, everything takes longer than you expect, and if anything can go wrong, it will and at the worst possible moment."

OR

"Nothing is as hard as it looks, everything is more rewarding than you expect, and if anything can go right, it will and at the best possible moment."

So which perspective should you go with? And how do you make a decision?

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Tags: Business Continuity, Entrepreneurship, Startups

Look at ME!
LinkedIn
April 14, 2022
There is often a fine line between self-promotion and bragging, especially when it comes to leaders in the workplace. While there may be some situations where highlighting your accomplishments or capabilities is necessary, such as during performance evaluations or team-building exercises, it is important to tread carefully so as not to come across as arrogant or conceited. Ultimately, whether you are self-promoting or simply bragging depends on your intentions and the context of your message. If you are motivated by a desire to improve yourself or your team and seem genuinely modest in doing so, then you are probably engaging in healthy self-promotion. However, if your words seem over the top or disingenuous, then you may be venturing into the territory of bragging. The key is to be authentic and confident without being excessive in your claims about yourself or others. After all, leaders do not need to brag about themselves in order to inspire others; their actions often speak louder than their words.


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Tags: Entrepreneurship, Leadership, Management

From Uncertainty to Chaos
Leadershum
April 13, 2022
From uncertainty to chaos, the pandemic accelerated our transition from VUCA to BANI. Now add a potential WWIII.

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Tags: Business Strategy, COVID19, Leadership

Tricks of the Trade
LinkedIn
April 13, 2022
Do you ever feel like you're constantly behind the curve? Like you're trying to learn new things but never seem to make any progress? You're not alone. It can be tough to keep up with the latest trends, especially in today's fast-paced world. But there's one thing you should remember: it's better to learn the trade than the tricks of the trade.

I have coached hundreds of new managers who start their first 90 days desperate for shortcuts and hacks. Day after day they find themselves losing much needed momentum and gaining distrust from their new team.

The point - it's more important to become an expert in your field than it is to know all the shortcuts and hacks. And that's something worth keeping in mind, especially as you continue your journey towards success.

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Tags: Business Continuity, Entrepreneurship, Startups

Boost Your Career - Flashing Those Pearly Whites
LinkedIn
April 12, 2022
You know how it is when someone smiles at you and you can’t help but smile back? It’s because smiling is contagious – the act of seeing a smile makes you want to smile. Research has shown that when people see happy faces, their brain activity actually changes in a way that makes them feel happier too.

In 'The Brief History of the Smile', Angus Trumble writes -
"In the early 1960s State Mutual Life Assurance of Worcester, MA initiated a merger that had bad effects on company morale. In 1964, State Mutual cooked up a "friendship campaign" to get employees to smile whenever they answered the phone, paid a claim, or typed a report. The company turned to Harvey Ball for graphic support. Ball reported that he spent about 10 minutes designing the smiley face, and he was paid $45 for it. This was the only profit that Ball ever made from his most famous creation. Neither Ball nor the insurance company trademarked or copyrighted the smiley face. In the early 1970s, the smiley face image became a symbol for an entire generation of Americans, emerging as one of the most well-known images in the country."

So the next time someone offers you a compliment, or does something nice for you, don't be afraid to smile big! Leaders who smile tend to be perceived as more competent, trustworthy, and likable. So if you’re looking to boost your career, start by flashing those pearly whites.

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Tags: Business Continuity, Entrepreneurship, Startups

Excellence Is Not A Hill To Climb
LinkedIn
April 07, 2022
In 1930, a graduate student at the University of Chicago named Kurt Lewin proposed his theory of Field Theory. Field Theory maintains that we cannot understand any aspect of an individual or group's behavior without understanding their environment and the field in which they are operating. In other words, individuals do not exist in a vacuum - their actions are always influenced by their surroundings. This is certainly something to keep in mind when striving for excellence.

When people talk about excellence, they always make it sound like this big thing you have to climb. Like it's this mountain you have to surmount, and once you do, you're excellent. But that's not true at all! Excellence is right here, in the next five minutes.

Every decision we make, every action we take, has the potential to elevate us to a new level of greatness.

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Tags: Business Continuity, Entrepreneurship, Startups

Winning Isn't Everything; It's The Only Thing
LinkedIn
March 31, 2022
It seems like a lot of you are cheating at Wordle! Since The New York Times bought Wordle at the end of January of 2022, cheating has been at an all-time high among Wordle users. According to a recent study by Wordfinderx.com, the biggest cheaters are in New Hampshire, Rhode Island, Washington D.C. and Vermont.

Conventional wisdom says "winning isn't everything; it's the only thing." With that in mind, plenty of business leaders believe ethics and honesty are all well and good, as long as they don't get in the way of winning.

One of the most difficult things to do as a leader is to resist the temptation to cheat. Whether it's taking credit for someone else's work, cutting corners, or even outright cheating, it can be tough to stay on the right path when the pressure is on. But if you're tempted to cheat, don't give in. Not only will you likely get caught, but also cheating will ultimately destroy your integrity and credibility.

Because even if you appear to "win" through cheating, you're making your team less effective, driving away your best people, and setting yourself up to be cheated in turn.

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Tags: Business Continuity, Entrepreneurship, Startups

Is your leadership developing at the pace to stay relevant?
Leadershum
March 22, 2022
In 2010, IBM interviewed over 1,500 CEOs worldwide to learn what their challenges are and their strategies for addressing them (Capitalizing complexity: Insights from the Global Chief Executive Officer Study). Two challenges emerged at the top of the list: 1) escalating complexity, and 2) building the creative capacity and leadership to deal with it.

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Tags: Business Strategy, Leadership, Management

Find Believable People
LinkedIn
March 22, 2022
As a leader, it's important to be able to see both sides of every issue. But sometimes, that's easier said than done. If you find yourself disagreeing with someone, it can be tempting to just write them off as wrong and move on. However, there is value in understanding why the other person believes what they do. The key is to find the most believable person who disagrees with you on something important, and really try to understand their reasoning. It may just change your mind. By taking the time to understand their reasoning, you can become a better leader.

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Tags: Business Strategy, Leadership, Mental Health

Create a Prosperous Future
LinkedIn
February 18, 2022
I need your help! I am working on an article and I would love to hear what you think. What trends are you seeing or anticipating in the near future when it comes to leadership and teams?

As the world continues to change and grow, so too must the way we work. For future leaders, this means being adaptable and open-minded in order to embrace new opportunities. The future of work will likely be more collaborative, with a focus on team building and social skills. Technology will also play a big role, with artificial intelligence and digital platforms becoming increasingly commonplace. To be successful in this ever-changing landscape, future leaders will need to be able to think outside the box and be comfortable with change. By doing so, they can help create a future that is prosperous for all.

The trends I am seeing are in these areas:

1. Fairness and equity will be the defining issues for organizations.
2. To compete in the war for knowledge worker talent, some companies will shorten the work week rather than increase pay.
3. Employee turnover will continue to increase as hybrid and remote work become the norm for knowledge workers.
4. The chief purpose officer will be the next major C-level role.

I need high participation on this post. I really want to know what you're seeing and thinking.

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Tags: Business Strategy, Future of Work, Leadership

If our strategy is so good, why is our performance so bad?
LinkedIn
February 08, 2022
Have you ever had one of those days where everything goes wrong? You know, the kind of day where your computer crashes, your coffee spills, and your boss is in a bad mood? Well, organizations can have those sorts of days too - except when they last for months or years. That's when you have to wonder: if our strategy is so good why is our performance so bad?

If you want to achieve exceptional results, then everything must come together. You need a clear vision, passion for what you’re doing, and the drive to work hard every day. Only then will you be able to achieve your biggest goals and aspirations.

From studying the most successful strategies ever created, the ability to execute comes down to these three things: Courage, Discipline and Humility.

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Tags: Business Strategy, Entrepreneurship, Startups

4 WAYS TO GIVE FEEDBACK THAT RIPS THE BLINDERS OFF
Bridgepoint Leadership Talks
February 07, 2022
Feedback is something that we all know is extremely important, yet often we shoot from the hip. Where there should be leadership intentionality there is leadership immaturity. How can you provide feedback that makes a difference? What if your goal is to provide feedback with enough impact people drop their “I’ve got it all together act” and start to see themselves as others see you them. For this to happen you must become someone who can walk into a situation and see things that others do not see, giving people penetrating insight into the situation.

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Tags: Leadership, Culture, Business Strategy

1 eBook
Remember When
Amazon Kindle
December 27, 2022
Remember When is a powerful resource for leaders looking to build strong, positive cultures within their organizations. Through the exploration of oral tradition and the importance of shared experiences, this e-book shows how remembering and storytelling can foster connection, engagement, and a sense of community among employees. Whether you're seeking to inspire your team, teach valuable lessons, connect with a remote team or simply create lasting connections in the workplace, Remember When offers practical insights and strategies for leveraging the power of storytelling and shared memories. Get your copy today and discover the transformative impact of remembering on company culture.

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Tags: Business Continuity, Coaching, Mental Health

3 Executives
Stock Legal, LLC
Stock Legal, LLC
February 01, 2024
Stock Legal is a boutique law firm comprised of seasoned and entrepreneurial big firm lawyers, former general counsel, or former in house counsel. We offer a comprehensive range of legal services including entity formation, capital raise, general contracting, M&A, commercial real estate, IP, estate planning and commercial litigation. Our goal is to provide all of the legal services a business owner needs on a regular basis. Our commitment to you is that we will stay in communication, practice with integrity, and meet or exceed your expectations.

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Tags: Coaching, Entrepreneurship, Leadership

The Larry H. Miller Company
The Larry H. Miller Company
December 01, 2023
Headquartered in Sandy, Utah, the Larry H. Miller Company (the LHM Company) is a privately-owned business with operations located mainly across the western United States. As a portfolio of companies and investments, the LHM Company’s focus falls within the primary categories of real estate, health care, finance, entertainment, sports, and long-term strategy and investments, as well as philanthropy.

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Tags: Coaching, Entrepreneurship, Leadership

Ecolab
Ecolab
August 01, 2023
A trusted partner at nearly three million customer locations, Ecolab (ECL) is the global leader in water, hygiene and infection prevention solutions and services. With annual sales of $13 billion and more than 47,000 associates, Ecolab delivers comprehensive solutions, data-driven insights and personalized service to advance food safety, maintain clean and safe environments, optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, hospitality and industrial markets in more than 170 countries around the world.

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Tags: Coaching, Entrepreneurship, Leadership

1 Founder
Bridgepoint Coaching & Strategy Group
Bridgepoint
January 01, 2007
Bridgepoint Coaching & Strategy Group is a strategic coaching firm specializing in coaching, training and leadership development. Our team of coaches are committed to working with organizations to improve their financial performance by unlocking full functionality of each person within an organization. We believe that people need to be reminded more often than they need to be instructed. We partner with companies for an immediate and lasting impact on financial performance and corporate culture by engaging from the front-line to senior executives. Our process is all about people, and most definitely about results.

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Tags: Entrepreneurship, Leadership, Management

9 Influencer Awards
Top 10 Global Thought Leader - Business Continuity
Thinkers360
August 26, 2022
The holder of this credential participated actively in building their profile, portfolio and media kit on Thinkers360 and successfully placed within the Top 10 thought leaders and influencers in this category based on their personally-authored content, awards and recognition.

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Tags: Business Continuity

Top 50 Global Thought Leaders and Influencers on Mental Health 2022
Thinkers360
August 15, 2022
Here’s the Thinkers360 live leaderboard for our top 50 global thought leaders and influencers on Mental Health for 2022. Congratulations to all our thought leaders and experts who participated!

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Tags: Mental Health

The Year’s Most Popular Articles from Thinkers360 Thought Leader
Thinkers360
June 16, 2022
We’ve searched the Thinkers360 Member Blog to pick out the year-to-date’s most popular articles on business, technology and sustainability from Thinkers360 thought leaders. Here’s our picks with direct links to the articles as well as to the author’s thought leadership profiles and portfolios on Thinkers360!

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Tags: Business Continuity

100 Coaches Agency
100 Coaches Agency - C-Suite Coach
June 15, 2022
The world’s best coaches for the world’s top leaders

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Tags: Business Strategy

Top 50 Thought Leader - Mental Health
Thinkers360
June 01, 2022
Top 50 thought leaders and influencers in this category based on their personally-authored content, awards and recognition.

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Tags: Mental Health

Top 50 Thought Leader in Entrepreneurship
Thinkers360
May 20, 2022
Top 50 thought leaders and influencers in this category based on their personally-authored content, awards and recognition.

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Tags: Entrepreneurship

Top 25 Thought Leader - Business Continuity
Thinkers360
May 17, 2022
The holder of this credential participated actively in building their profile, portfolio and media kit on Thinkers360 and successfully placed within the Top 25 thought leaders and influencers in this category based on their personally-authored content, awards and recognition.

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Tags: Business Continuity

LeadersHum Certified Partner
LeadersHum
April 04, 2022
Leadership has a new normal- An open gathering of leaders, thinkers and coaches.

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Tags: Leadership

Marshall Goldsmith 100 Coaches
Marshall Goldsmith
October 06, 2020
100 Coaches are highly accomplished and compassionate people, each one committed to using their talents to make good people and organizations better. Together, we create a unique spectrum of talent including the world’s leading executive coaches, consultants, speakers, authors, iconic leaders, entrepreneurs and non-profit leaders.

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Tags: Leadership

2 Keynotes
Complexity vs Complicatedness
Colorado Society of Association Executives (CSAE)
June 03, 2021
There is no question the world is experiencing complexity and complicatedness on unprecedented levels. Which of these should be permissible in your environment and which should not be tolerated? In the midst of this mayhem, your responsibility for coaching and mentoring leaders takes on added importance. What are the differences between leadership development vehicles? Does it matter and if it does, how much does it matter? What is the role of CLE (Collective Leadership Effectiveness)? It’s probably an unfamiliar term, but you’ll learn what happens to complexity and complicatedness when CLE is too low, and how to use coaching and mentoring to increase your CLE.

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Tags: Business Continuity, Entrepreneurship, Leadership

Where Strategy Meets the Bottom Line
Salt Lake SHRM Talent Management Conference
January 10, 2017
You can look forward to the following topics:

- Economic Impact on Identifying and Hiring Great Talent
- 4 Pillars of Recruiting
- Building a Brand
- Where Strategy Meets the Bottom Line
- Data Analytics and Trends
- Social Media Recruiting Strategies
- Basics of How to Build a Succession Plan
- Retention Practices and Strategies
- Onboarding and New Hire Experience

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Tags: Business Continuity, Business Strategy, Entrepreneurship

13 Media Interviews
Insights Sharing
Insights Sharing
January 02, 2023
I recently had the pleasure of being interviewed by Noi Ha Nguyen from Ho Chi Minh City. It was an hour that I will be forever grateful for, as it allowed me to reflect on my journey as a young leader to become an executive coach.

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Tags: Business Continuity, Mental Health, Startups

Insight Sharing
YouTube
December 29, 2022
Soon we will welcome 2023. We wish it is a good year to all of you. And to help you to start the year in the right mode, we are going to introduce our next four guests in our #InsightsSharing show in the first week of the new year. You will hear stories from Bev Kaye, DEAN MILES, Dan Gingiss and Pravir Malik, Ph.D. Lots of good advice from these amazing people.

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Tags: Business Continuity, Mental Health, Startups

Let's Talk Leadership with Dean Miles
Leadershum
June 16, 2022
I had a great conversation with Aditya Sahu from leadersHum.

Some of the questions Aditya asked:

How do you think leadership has evolved over time to what it is today?

What do you think are the attributes of the perfect team?

How do you train someone to lead during a crisis?

Share some wisdom with our viewers?

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Tags: Business Continuity, Mental Health, Startups

Managing & Measuring Team Efforts
The Brand Called You
May 05, 2022
Businesses today deal with providing problem-solving goods and services. It is always the team efforts that lead to collaborative problem solutions than working alone. In order to accomplish the goals in the competitive business environment today, team leadership is key. The leaders ought to motivate their followers and lead them to follow the path to accomplish the common goals.

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Tags: Entrepreneurship, Leadership, Management

GRACE under pressure: John Baldoni with Dean Miles
Grace Under Pressure
January 27, 2022

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Tags: Management, Leadership, Business Strategy

Great Leaders Start As Great Followers
Eternal Leadership
March 04, 2020
Join us as we talk with Dean Miles, founder and president of Bridgepoint Coaching and Strategy Group. Dean’s past experience working with the Drug Enforcement Administration paired with his sales and business experience has helped him learn about body language, management, and how we react when faced with the truth. His goal is not to heap more instruction, but to remind people of what they already know to be true.

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Tags: Management, Leadership, Business Strategy

Reasons The Smartest Employees Are Underperforming
Forbes
November 17, 2017
Lack Of Incentives

In his book Drive: The Surprising Truth About What Motivates Us, Daniel Pink highlights research confirming some incentives can cause significant impact on performance. The more "smarts" required by the employee, the more they can be negatively impacted by incentives. Managers need to look for three things: autonomy (let them make decisions), mastery (give opportunities for them to get better), and purpose (what is their "why?"). - Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

Signs A Manager Needs Outside Help
Forbes
February 01, 2017
Take Time To Linger

Before going outside, linger a little longer with your team. The question is, when does lingering turn to loitering? Look at the 4 C's of execution: clarify, confirm, communicate and connect. When there is a people problem one of these 4 C's is lacking. If you still find yourself unsettled, it may be a blindspot. At this point you are not running from a problem; you are running to a solution. - Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

For C-Suite Executives Struggling With The Blues
Forbes
November 02, 2016
Change Your Perspective

Assuming it's not clinical depression but more of discontent, it is time to get real. You must muster up the courage to change your perspective. Do you really hate your job, or have you complained about it so much to others that you think you do? Remember, you are not your circumstances, these circumstances are real, but they are not you. Remember your future is fine and your present isn't final. - Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

Ways For New Leaders To Develop Their Leadership Skills
Forbes
June 17, 2016
Pursue Feedback

Ken Blanchard says, "Feedback is the breakfast of champions." Excellent leaders are characterized by aggressively pursuing feedback. You will never graduate with a degree in leadership from the school of "no news is good news." After most "enlightening" experiences, circle back and ask what went well and what could've been better. Be relentless in your pursuit of receiving feedback. – Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

Ways To Manage Your Relationship With Your Boss
Forbes
June 15, 2016
Understand Pretty Clear Vs. Really Clear

When you go to the eye doctor he will ask you to look at a picture. He will then switch the lenses and will ask you which one is more clear, A or B? There is a significant difference between pretty clear and really clear. When you think about your relationship with your boss are the expectations pretty clear or really clear? When you think of successfully managing your relationship, think crystal. – Dean Miles,Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

Ways CEOs Can Avoid Alienating Their Management Teams
Forbes
June 08, 2016
Clarify, Communicate, Confirm, Connect

These four C's are required for communication. Often CEOs clarify and communicate, and that's where the conversation ends and the communication wheels come off the bus. Make sure you spend at least half your conversation time confirming and connecting with your management team. A challenge: Ask your team what three areas are most important right now. You will be shocked by their answers. – Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy, Entrepreneurship, Startups

So, what is Executive Coaching and what makes it so valuable?
Mountain West Credit Union Association
December 09, 2015
Dean, what is Executive Coaching and why is it something leaders should consider?

A: In 1999 a Fortune Magazine cover story discussed the failures of prominent CEO’s and came to the conclusion that the emphasis generally placed on strategy and vision created a mistaken belief that the right strategy is all that’s needed to succeed. They found that 70% of the time, the real problem wasn’t bad strategy – it was poor execution. We can all relate to that, can’t we? For most of my clients, the problem is not a shortage of knowledge or good ideas. The problem is in the application of that knowledge and the execution of those ideas. That’s one of the main reasons why coaching is such a great resource.

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Tags: Leadership, Business Strategy, Coaching

32 Podcasts
119 Dean Miles: The Undercover Coach - How Listening To A Loved One Unlocked A Bold New Career Path
apple podcast
December 06, 2023
In a world where organisations are facing into huge volatility, challenge and uncertainty, we need leaders who can dig deep and go searching for the powerful truths that unlock the potential in all our people. And if you’re looking for someone who is an expert in going digging, find yourself a person who cut their teeth as an undercover agent in the Drug Enforcement Agency, the DEA. That’s where world-leading executive coach Dean Miles started out before transitioning into the pharmaceuticals industry with global giants Pfizer and Merck.

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Tags: Business Continuity, Coaching, Mental Health

Coaches Commonplace Episode 14 | Podcast Announcement
Import from youtube.com
August 22, 2023

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Tags: Business Continuity, Mental Health, Coaching

14. Discover the Purpose of Time
Import from youtube.com
August 15, 2023

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Tags: Business Continuity, Mental Health, Coaching

Coaches Commonplace Episode 13 | Podcast Announcement
Import from youtube.com
July 31, 2023

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Tags: Business Continuity, Mental Health, Coaching

13. Unlocking Potential and Inspiring Change
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July 24, 2023

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Tags: Business Continuity, Mental Health, Coaching

Coaches Commonplace Episode 12 | Podcast Announcement
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July 11, 2023

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Tags: Business Continuity, Mental Health, Coaching

12. Crafting Your Coaching Brand
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July 03, 2023

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Tags: Business Continuity, Mental Health, Coaching

Coaches Commonplace Episode 11 | Podcast Announcement
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June 19, 2023

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Tags: Business Continuity, Mental Health, Coaching

11. Unlock Your Creative Potential with Creative Briefs
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June 12, 2023

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Tags: Business Continuity, Mental Health, Coaching

Coaches Commonplace Episode 10 | Podcast Announcement
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June 05, 2023

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Tags: Business Continuity, Mental Health, Coaching

10. Overcoming the Comfort Crisis
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May 30, 2023

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Tags: Business Continuity, Mental Health, Coaching

Coaches Commonplace Episode 9 | Podcast Announcement
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May 22, 2023

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Tags: Coaching

9. Building a Client Base that Fits Your Coaching Strengths
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May 16, 2023

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Tags: Coaching

Coaches Commonplace Episode 8 | Podcast Announcement
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May 09, 2023

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Tags: Coaching

8. Coaching with Presence and Awareness
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May 01, 2023

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Tags: Coaching

Coaches Commonplace Episode 7 | Podcast Announcement
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April 24, 2023

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Tags: Coaching

7. How Important is Coaching Certification?
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April 17, 2023

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Tags: Coaching

Coaches Commonplace Episode 6 | Podcast Announcement
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April 10, 2023

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Tags: Coaching

6. Are Coaches Born or Made?
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April 03, 2023

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Tags: Coaching

5. What it Takes to Really Become Great
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April 02, 2023

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Tags: Coaching

4. How Can I Maintain my Emotional Fitness and Emotional Resiliency?
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April 01, 2023

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Tags: Coaching

Develop a Healthy Information Diet | Coaches Commonplace Episode 3
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March 31, 2023

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Tags: Coaching

3. Develop a Healthy Information Diet
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March 31, 2023

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Tags: Coaching

Cultivating a Commonplace for Coaches | Coaches Commonplace Episode 2
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March 30, 2023

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Tags: Coaching

2. Cultivating a Commonplace for Coaches
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March 30, 2023

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Tags: Coaching

9 Quotes
How Do I Stop Feeling Like An Imposter At Work?
Leadershum
August 29, 2022
Do you ever think you are not as capable as others think you are and you’re afraid that they will find out? Sometimes we all feel like we don't deserve our accomplishments in the workplace and hold ourselves back from taking risks that might actually push us ahead.

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Tags: Mental Health

10 Ways To Manage Your Relationship With Your Boss
Michelle Tillis Lederman
May 05, 2021
Understand Pretty Clear Vs. Really Clear

When you go to the eye doctor he will ask you to look at a picture. He will then switch the lenses and will ask you which one is more clear, A or B? There is a significant difference between pretty clear and really clear. When you think about your relationship with your boss are the expectations pretty clear or really clear? When you think of successfully managing your relationship, think crystal. – Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Management

Underperformance and how it can be managed
Business & Financial Times
December 07, 2020
In his book Drive: The Surprising Truth About What Motivates Us, Daniel Pink highlights research confirming some incentives can cause significant impact on performance. “The more ‘smarts’ required by the employee, the more they can be negatively impacted by incentives. Managers need to look for three things: autonomy (let them make decisions), mastery (give opportunities for them to get better), and purpose (what is their ‘why?’).” – Dean Miles, Bridgepoint Coaching & Strategy Group.

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Tags: Business Strategy

16 Ways To Change Your Negative Outlook On Feedback
Career Pro Inc
July 27, 2018
Just Say Thank You

For most of us, the question isn’t “Do I desire feedback at this moment?” Feedback is coming our way whether we want it or not. What we can control is our response. Let the core of your response be a simple and authentic, “thank you.” This creates a mindset shift from “I am in trouble” to “I am so glad you let me know.” – Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Entrepreneurship

More Than Just Money: Employee Incentives Drive Productivity and Improve Retention
Inc Magazine
May 30, 2018
That’s the key component in creating strong incentive programs, says Dean Miles, founder and resident of Colorado Springs-based Bridgepoint Coaching and Strategy Group. “[I]f you can add authentic recognition that’s sincere and personal, then it takes that item you select to a whole new level,” he says.

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Tags: Leadership

Blind Spots That Plague Even The Best Leaders
Fast Company
April 05, 2018
Even the most iconic leaders have blind spots. Here’s how to spot the ones that could be dangerous–and keep the ones that are actually beneficial.

Communication is another area where leaders tend to overestimate their ability, says Dean Miles, “There is a disconnect between what their leaders think has been connected, confirmed, clarified, and communicated, and what has really happened.”

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Tags: Leadership

How To Build Your Personal Coaching Brand And Get Clients To Trust You
BlueCase
December 19, 2017
Have A Great Squad
Taylor Swift made “the squad” popular again. It started with Frank Sinatra, Dean Martin, and Sammy Davis Jr. -- the Rat Pack. Your brand needs a squad. When your brand is associated with the ICF, Forbes, Harvard, Georgetown, these are brands they already know, like and trust. As a recent Forbes article stated, "having positive brand perception is key to being remarkable to the space." - Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy

19 Tricks To Shift Your Mind Toward Optimism
Medium
June 26, 2017
Get The Temper Tantrum Out Of Your System
I know a leader who gives her team 10 minutes to holler, wine, complain, moan and fully express a temper tantrum. Then once this is out of their system, the individuals come back together and look at the opportunity with a more optimistic outlook. To the level you are authentic in your challenging and complaining, the more likely you will be able to support and see what’s possible. –Dean Miles,Bridgepoint Coaching & Strategy Group

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Tags: Business Strategy

10 Tips For An Incentive Program That Goes Beyond Compensation
Forbes
March 01, 2017
Traditionally, we think of incentives as a payment or concession to stimulate greater output or investment. Instead, define incentives as a thing that motivates or encourages one to do something again and again. The greatest incentive that is both sustainable and economical for a large business is positive recognition. High performing teams give four positive pieces of recognition for every one negative. - Dean Miles, Bridgepoint Coaching & Strategy Group

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Tags: Leadership

1 Video
Dean Miles & Brilliant Miller
Youtube
August 16, 2022
Dean Miles is a fellow member of the Marshall Goldsmith 100 coaches group. Dean joins me in this special series where we dive into some of our philosophies about coaching and good living.

Join us in this episode of the Coaches Commonplace Book where we dive into the information that we have been consuming recently, what things we have been learning from that information, emotional fitness, emotional resiliency, and a bit about making money and influencing others as a coach.

“There’s what you achieve and then there’s being happy. Don’t blend those two together.”

This week on the School for Good Living Podcast:
• An update on Dean and Brilliant’s information Diet
• Spending time and learning from Marshall Goldsmith
• Wisdom of the Pages
o Brilliants magazine article “Damn Good Advice for Fathers”
o Dean’s magazine article “Six Ways to Spend a Mental Health Day”
• How to be a coach

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Tags: Business Continuity, Mental Health, Startups

4 Webinars
Crisis-proof you Talent Management Process
Bridgepoint Leadership Talks
April 21, 2020
The COVID-19 pandemic is disrupting many talent processes. But it doesn’t need to stop them. From talent reviews to hiring to assessments, companies are converting in-person processes to virtual formats at a dizzying pace. Learnings to apply and pitfalls to avoid when creating virtual experiences that are built to withstand COVID-19 and in the long term, accelerate the workforce of the future.

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Tags: Leadership, Sustainability

Learning To Manage Your Emotions In A COVID-19 World with Dr. Mayfield
Bridgepoint Leadership Talks
April 20, 2020
Dr. Mayfield will be discussing the importance of understanding our emotional responses during this difficult time and will provide practical tips on how to better manage our emotions.

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Tags: COVID19, Entrepreneurship, Leadership

Leading Through Economic Crisis
Bridgepoint Leadership Talks
April 13, 2020
More businesses are closing their doors, the distancing guidelines have been extended until the end of April and a 2 trillion dollar stimulus package was finally approved. People are understandably nervous and the economy is likely to get worse before it gets better. Leading in economic crisis requires clear priorities, strong decision making and a high level of compassion. Join us as we explore how the stimulus package affects you and your organization and how to lead your people through financial crisis.

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Tags: Business Continuity, Business Strategy, Leadership

Leading in a time of crisis
Bridgepoint Leadership Talks
March 24, 2020
Now is a time for leaders to remind yourselves of what your people need you to do, and to pause and think about what type of leader you need to ‘be’ for others. We won’t have all the answers, and silence isn’t an effective response. We need to meet people where they are and understand their concerns, and we want them to stay adaptable and focused as our ways of working and the work itself changes.

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Tags: Management, Leadership, Business Strategy

1 Webinar
Leaders Living Their Values and Showing Up Credibly
LinkedIn
May 28, 2022
Come and share how you live your values and show up credibly in business and in life. Will have experts and you (if you're interested) add to this lively conversation.

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Tags: Startups, Business Continuity, Mental Health

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108 Article/Blogs
Middle Managers: The Skillful Sailors of Business
Thinkers360
March 24, 2024

Navigating through the complexities of today’s business environment, middle managers are the skillful sailors whose leadership capabilities are continuously honed by the rough seas of organizational challenges. The adage, "Smooth seas do not make skillful sailors," resonates deeply within the realm of middle management, where every trial and tribulation serves as a crucible for refining leadership, strategic thinking, and operational excellence. It is through these turbulent waters that middle managers emerge as indispensable navigators, guiding their teams and the organization toward success.

Middle managers are at the heart of translating strategic visions into actionable reality, bridging the gap between upper management's directives and the operational frontline. Their role is critical in ensuring the alignment of daily activities with the organization's overarching goals, making their contributions both unique and invaluable. By navigating the complexities of this role with resilience and adaptability, middle managers not only drive operational efficiencies but also foster a culture of innovation, learning, and continuous improvement within their teams.

The trials middle managers face are not mere obstacles but opportunities that enrich their leadership journey, like rough seas that test and ultimately refine a sailor's skill. These experiences are pivotal in developing the acumen to make strategic decisions, manage diverse team dynamics, and navigate the ever-changing business landscape. By embracing these challenges, middle managers play a crucial role in steering the organization through calm and turbulent times, ensuring its resilience and adaptability.

The feedback loops created by middle managers, conveying insights from the ground up and translating strategic directives into operational action, are vital for the organization's agility and responsiveness. This dual capability underscores the strategic importance of middle managers, highlighting their role as key contributors to the organization's success.

To all middle managers, your tireless efforts, strategic insights, and leadership in the face of challenges are the lifeblood of your organization. Your ability to navigate through the unpredictable waves of business, ensuring the ship not only stays its course but also thrives, is truly commendable. The organization's success is a testament to your skill, resilience, and dedication. Thank you for being the steadfast captains of your teams, the skillful sailors navigating the ever-changing seas of business. Your journey, marked by the trials that refine your leadership, is a beacon of inspiration and a cornerstone of organizational success.

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Tags: Business Continuity, Coaching, Mental Health

Old School to New School: My Path from Traditional Education to a Tech-Savvy Master's Degree
Thinkers360
March 14, 2024

In 1992, the year I graduated from college, the world of education and technology was vastly different. My days were filled with sitting in desks and libraries, engrossed in the quiet solitude of books and the shared discussions of customary classroom settings. Fast forward to today, and at age 54, I have completed my Master’s degree in Executive Leadership with high distinction. This journey has been more than an academic pursuit. It has been an extensive lesson, highlighting the transition from a past of what was into the current wave of what is.

The journey of this second chapter later in life creates particular challenges. The digital transformation reshaped the process of how we learn, communicate, and access information. Instead of books and limited sources, the Master’s program encompassed sitting at a standing desk full of cutting-edge technology, scouring every library in the world through cyberspace. The known world and then some were accessible through a click of a mouse, requiring a willingness to learn and adapt, essential qualities in any leadership role.

It was paved through predawn mornings and extended into marathon evenings. It was a testimony to the devotion and discipline essential to navigating life’s responsibilities through the tired eyes of academic pursuits. It was filled with lectures, reading, writing, rewriting, posting, and researching. Each phase was a renewed light of a deepened understanding and sharpened skill, made possible by modern technology that gives a much broader and deeper access to information than time has ever given us.

It was a lesson that learning is an ongoing journey. It emphasizes that as technology evolves and knowledge inflates in the field of executive leadership, the message is that curiosity and change are the ingredients that quintessentially matter. It is also the safety net that ensures the necessity of the overarching values of perseverance and resilience, which are critical to any successful journey of leadership.

This journey has been a rewarding experience, filled with lessons that extend far beyond the classroom. The transition from the traditional learning environments of my college days to the advanced digital workspace of my Master's studies underscores the dynamic nature of education and the endless possibilities that come with embracing change.

 

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Tags: Business Continuity, Coaching, Mental Health

The Rush to Nowhere: Finding Leadership Success in Presence and Patience
Thinkers360
March 02, 2024

As an executive coach guiding high-level leaders across diverse sectors in 2024, I've become increasingly attuned to the nuances that define effective leadership and personal fulfillment. The compelling narrative shared by Melissa Kirsch in a recent New York Times article starkly highlights the pitfalls of our culture's obsession with speed and productivity. Through the simple yet profound lens of a personal mishap—rushing to catch a subway and the consequent minor injuries—Kirsch brings to life a critical lesson: the misery often found in our haste is largely self-inflicted. This narrative resonates deeply with the principles I impart upon the leaders I coach, especially the critical balance between leadership warmth and management rigor.

Incorporating the insights from Kirsch's article, I stress the importance of presence—not merely physical but emotional and mental presence—in leadership. The relentless pace at which we operate, marked by a constant state of racing, hurrying, and being late, not only diminishes our personal well-being but also erodes the quality of our professional engagements. It's a vivid reminder that the rush to achieve, to solve, and to conclude can often lead us astray, away from thoughtful consideration and deep, meaningful connections.

Leadership warmth, characterized by empathy, understanding, and genuine concern for others, is crucial in creating an environment where team members feel valued and understood. This warmth, however, must be balanced with management rigor—the disciplined approach to decision-making, accountability, and performance excellence. The challenge lies in embodying warmth without sacrificing rigor, and vice versa. This equilibrium is delicate and requires a leader to be fully present, to listen actively, and to engage deeply with their team and their work.

The habit of rushing—whether due to perceived efficiency or an attempt to escape discomfort—often leads to a superficial engagement with our tasks and our teams. This not only undermines our effectiveness as leaders but also our capacity to inspire and influence those around us. The story from the New York Times serves as a powerful reminder to slow down, to prioritize being over doing. It underscores the fact that true leadership is as much about how we guide and inspire others as it is about the targets we achieve.

In my coaching, I encourage leaders to pause and reflect: "Where am I going? And why am I in such a hurry?" This introspection is not about questioning one's drive or ambition but about fostering a mindfulness that enhances decision-making and interpersonal relationships. By integrating the lessons from Kirsch's reflection with the principles of leadership warmth and management rigor, leaders can cultivate a style that not only achieves results but also fosters a culture of care, respect, and mutual growth.

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Tags: Business Continuity, Coaching, Mental Health

Think Smoking Breaks Are Just for Smokers? Think Again
Thinkers360
January 12, 2024

I want to share a thought that emerged from a recent strategic planning session with a client, which ties together unconventional wisdom and practical insights. This is about learning from smokers - not for the smoking, but for their habit of taking breaks, a concept I like to call 'smoke the stress'.

In high-stress environments like strategic planning, it's easy to get caught in a relentless cycle of meetings and decision-making. During the session, I observed that the smokers on the team would regularly step outside for a smoke break. This pattern highlighted a crucial lesson: the importance of taking deliberate, regular breaks to decompress and refocus, irrespective of smoking.

Here's why this practice is a game-changer for leaders and high-performing teams:

  1. Mental Clarity and Reset: Regular breaks allow us to reset our thought processes, leading to clearer, more strategic thinking.
  2. Reducing Burnout and Stress: Stepping away from a high-pressure environment, even briefly, can significantly lower stress levels and prevent burnout.
  3. Boosting Creativity and Innovation: A change of scenery and a moment of relaxation can spark new, creative ideas.
  4. Enhancing Team Dynamics: Encouraging team members to take these breaks fosters a healthier, more supportive work environment.

So, whether it's stepping outside, taking a deep breath, or simply pausing for a moment, these 'smoke breaks' (minus the smoking) are a simple yet powerful way to rejuvenate and refocus. It's about breaking the cycle, slowing down, and allowing ourselves that crucial moment of pause.

Adopting the 'smoke break' mentality, metaphorically speaking, could be the key to enhanced performance and well-being in high-pressure situations.

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Tags: Business Continuity, Coaching, Mental Health

Anticipation vs. Action: A Leadership Dilemma in Crossing Bridges
Thinkers360
January 05, 2024

"Never cross a bridge until you come to it." This simple yet profound adage holds a world of significance, especially when applied to leadership and team dynamics. But why is adhering to this principle so challenging, and what are the costs of ignoring it?

The Temptation to Cross the Bridge Early: In our fast-paced world, leaders and teams often feel pressured to anticipate and solve problems before they fully manifest. This proactive approach, while seemingly beneficial, can lead to unnecessary stress, wasted resources, and a focus on hypotheticals rather than real, immediate issues. The temptation to 'cross the bridge' early is rooted in a desire for control and predictability, but it often leads to overlooking present opportunities and strengths.

The Cost of Premature Crossing: When teams engage in over-planning for the future, they risk becoming mired in 'analysis paralysis,' where decision-making slows down due to overthinking potential scenarios. This not only hampers immediate productivity but can also stifle creativity and innovation. Moreover, it can create a culture of fear and uncertainty, as team members become overly focused on what might go wrong in the future rather than what they can achieve in the present.

Achieving the 'Never' Level: To truly embrace the philosophy of "never cross a bridge until you come to it," leaders and teams can ask themselves the following questions:

  1. What is within our control right now? Focusing on present factors that can be influenced or changed encourages a proactive yet grounded approach.
  2. Are we addressing current challenges effectively? This ensures that immediate issues are not neglected in favor of future concerns.
  3. How can we balance preparation with adaptability? This question promotes a readiness for future challenges without becoming preoccupied with them.
  4. What lessons have we learned from past experiences? Reflecting on previous challenges and how they were handled can provide valuable insights for present decision-making.
  5. How can we foster a culture of resilience and agility? Cultivating these qualities ensures that teams are equipped to handle future challenges as they arise, rather than trying to predict and solve them in advance.

The principle of "never crossing a bridge until you come to it" presents a significant challenge in our forward-thinking business culture. It requires a shift in mindset from predictive problem-solving to present-focused adaptability and resilience. By asking the right questions and fostering a culture of agility, leaders and teams can navigate the complexities of the modern business landscape more effectively and sustainably.

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Tags: Business Continuity, Coaching, Mental Health

The Art of the Straight Line
Thinkers360
January 01, 2024

I recently had an intriguing conversation with a friend of mine, an architect. We were discussing the nuances of design when he shared a fascinating quote from a Tibetan monk about the art of drawing a straight line: “To draw or paint a straight line, you always pull towards yourself, never push away.”

This simple yet profound advice made me reflect deeply, especially on its implications for leadership.

Pulling Towards, Not Pushing Away

In architecture, as in leadership, the significance of the direction in which we apply our efforts is paramount. My architect friend explained how every line they draw is the foundation of a larger vision, much like the decisions made by a leader. The monk's counsel, to pull rather than push, resonates with the idea of leading by attraction and inspiration rather than force. Great leaders, like skilled architects, know the importance of drawing their team and resources towards a shared goal, creating a cohesive and driven group.

The First Line: A Beginning and a Commitment

In architectural design, the first line on paper is both a beginning and a commitment to a vision. This line sets the course for everything that follows. Similarly, a leader’s initial vision and decisions set the tone for their team's journey. It’s about making that first mark with certainty and clarity, ensuring it leads in the right direction.

Mindfulness and Vision: The Triangle from Eye to Heart

The monk’s concept of visualizing a triangle from the pencil tip to the eye, then to the heart, and back to the pencil, struck me as a powerful metaphor for mindful leadership. It's not just about where we lead but how we lead. Being mindful of our vision (the eye), our emotions and values (the heart), and our actions (the pencil tip) ensures that we lead in a way that is true to both our goals and our principles.

Just as architects draw lines to create spaces that inspire, facilitate, and protect, leaders draw invisible lines that guide, motivate, and support. This conversation with my architect friend reminded me that leadership, like any art, requires not only skill and knowledge but also a mindful, heart-centered approach.

As we step into this new year, let's remember the lesson of the straight line. May we pull towards ourselves not just success and achievements, but also deeper connections, meaningful experiences, and a leadership path that aligns with our most authentic intentions.

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Tags: Business Continuity, Coaching, Mental Health

Investing in Emotions: An Executive Coach's Guide to Personal Fulfillment
Thinkers360
December 29, 2023

Through my journey, I've come to embrace a profound realization, strongly echoed by the words of a highly successful billionaire. He spoke of life as an "emotional experience," a perspective that deeply resonates with me. His willingness to invest significantly in enhancing his emotional journey aligns closely with my own beliefs about the transformative power of personal growth.

I understand now more than ever that our emotional well-being is not just a part of life; it's the foundation of our entire experience. The way we handle emotions, confront stress, and connect with others fundamentally shapes every aspect of our existence. This realization has been a guiding force in my approach to executive coaching, emphasizing its role as a crucial tool in enriching life's emotional journey.

Originally, I viewed executive coaching as a pathway primarily for professional advancement. But my viewpoint has evolved over the years. It's no longer just about climbing the career ladder; it's about elevating the overall quality of the journey itself. The transformative impact of coaching is not merely in career success but in fostering emotional intelligence, resilience, and personal growth.

My experiences and those of my clients have illustrated how coaching can profoundly enhance confidence, effectiveness, and self-awareness. This approach to coaching, valuing the cultivation of emotional intelligence, goes beyond mere monetary returns. It promises a richer, more fulfilling life experience.

I've witnessed firsthand how leaders' investment in their emotional growth positively impacts entire teams and organizations. This broader effect is a testament to the value of seeing life as an emotional experience, where success is not just about individual achievements but also about creating a positive, growth-oriented culture for everyone.

In a world often preoccupied with immediate, tangible results, I advocate for a different approach. I believe in the importance of prioritizing long-term, intangible growth, focusing on emotional and mental well-being. This perspective has driven my coaching philosophy and approach.

The experiences and transformations I've seen in individuals and teams emphasize the immense value of focusing on emotional intelligence and personal development. It's about creating cohesive, efficient teams and organizations where everyone thrives.

Embracing this perspective on life as an emotional journey and the importance of investing in its enhancement has been pivotal. As I continue to guide others through executive coaching, this wisdom shapes my approach. Investing in services like coaching is not merely a pathway to professional success; it's a journey towards comprehensive emotional and personal fulfillment.

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Tags: Business Continuity, Coaching, Mental Health

From Red Alert to Re-engagement: A Leader's Guide to High-Performance Teams
Thinkers360
December 15, 2023

Recently, a client approached me with a pressing concern: "How do you manage low engagement in a high-performance team?" This question struck a chord with me, as it touches on a critical aspect of team dynamics and performance.

High-performance teams are the engines of innovation and success in any organization. These teams operate at peak efficiency, driven by a relentless ambition and a collective commitment to excellence. However, even the most efficient engines can sputter. When a high-performance team shows signs of low engagement, it's not just a problem; it's an alarm bell.

Understanding the Gravity of the Situation

The first thing to recognize is the seriousness of the issue. Low engagement in a high-performance team isn't just a minor hiccup; it's a symptom of deeper issues that need immediate attention. In such scenarios, a sense of urgency is crucial. Complacency can lead to a downward spiral, affecting morale, productivity, and eventually, the overall success of the project or the organization.

The Five Cs Approach

In my approach to tackling this challenge, I focus on what I call the 'Five Cs': Clarified, Confirmed, Communicated, Connected, and Consequences. This framework helps in diagnosing the issue and formulating an effective response strategy.

  1. Clarified: The first step is to ensure that the team's goals, roles, and expectations are crystal clear. High-performance teams thrive on clarity. Any ambiguity in understanding the team's objectives can lead to confusion and disengagement. It's essential to revisit the team's goals and ensure they are well-defined and understood by everyone.

  2. Confirmed: Once the goals are clarified, the next step is to confirm that each team member understands their role in achieving these objectives. This involves not just understanding their tasks but also recognizing the value they bring to the team. A sense of purpose is a powerful motivator, and confirming this can reignite engagement.

  3. Communicated: Effective communication is the lifeblood of high-performance teams. It's not just about disseminating information; it's about ensuring open and transparent dialogue. In situations of low engagement, it's critical to examine the communication channels within the team. Are concerns being heard? Are feedback loops effective? Strengthening communication can help in identifying underlying issues and addressing them.

  4. Connected: High-performance teams are more than just a group of skilled individuals; they are a cohesive unit. A sense of connection and camaraderie is essential for maintaining engagement. When engagement dips, it's often a sign that these connections need to be strengthened. Team-building activities, informal gatherings, and open forums for sharing can help in re-establishing these bonds.

  5. Consequences: Finally, it's important to understand and communicate the consequences of low engagement. High-performance teams are driven by results, and understanding the impact of disengagement on these results can be a wake-up call. It's about creating a sense of accountability and responsibility towards the team's objectives.

Implementing the Strategy

Once the issue is diagnosed using the Five Cs framework, the next step is implementation. This involves a series of targeted actions aimed at addressing the specific areas identified. It could mean setting up individual meetings to understand personal grievances, revisiting the team's goals in a group setting, or organizing team-building exercises to strengthen connections.

Prevention is Better than Cure

While addressing low engagement is critical, preventing it is even more so. Regular check-ins, creating an open and inclusive culture, and recognizing and celebrating successes can go a long way in maintaining high levels of engagement.

A Call to Action

Managing low engagement in a high-performance team requires a swift and strategic response. It's about recognizing the issue, understanding its gravity, and implementing a targeted strategy to address it. The Five Cs framework provides a comprehensive approach to diagnosing and resolving engagement issues, ensuring that your high-performance team remains just that - high performing.

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Tags: Business Continuity, Coaching, Mental Health

The Illusion of Knowledge
Thinkers360
December 08, 2023

In an age where information is at our fingertips, distinguishing between deep understanding and superficial knowledge becomes increasingly vital. This distinction was eloquently highlighted by the legendary thinker Charlie Munger, who cautioned against the illusion of knowledge. Munger's insights are particularly relevant today, as we navigate a world saturated with information but often starved of wisdom.

Munger illustrated this concept using the anecdote of Nobel laureate Max Planck and his chauffeur. After winning the Nobel Prize, Planck toured Germany, delivering lectures on quantum mechanics. Over time, his chauffeur memorized the lecture and could recite it flawlessly. Once, as the story goes, the chauffeur even successfully delivered the lecture in Planck's stead. However, when faced with a complex question from the audience, the chauffeur's superficial understanding was exposed. He had the words but not the comprehension.

This story serves as a powerful metaphor for the difference between truly understanding a concept and merely knowing about it. In our daily lives, we are often the chauffeur, armed with information easily retrieved from a quick internet search or gleaned from a headline. We can talk the talk, but do we truly understand the subject at hand?

Munger's principle urges us to delve deeper, to seek a genuine understanding rather than settling for surface-level knowledge. This pursuit involves critical thinking, questioning, and connecting ideas in a way that goes beyond rote memorization or passive consumption of information.

In the professional world, this distinction is crucial. Superficial knowledge may help in making a quick impression, but deep understanding is what leads to innovative solutions, sound decision-making, and long-term success. In personal growth, too, understanding deeply enriches our perspectives, enabling us to engage more meaningfully with the world around us.

Achieving deep understanding requires effort and curiosity. It means not just learning the 'what' but exploring the 'why' and the 'how.' It involves seeking out diverse sources, engaging in thoughtful dialogue, and applying knowledge in practical contexts. It's about being comfortable with complexity and uncertainty, and having the humility to acknowledge the limits of our knowledge.

Munger's warning about the illusion of knowledge is a call to action. It challenges us to go beyond the convenience of superficial understanding and embark on a lifelong journey of learning and discovery. As we navigate the vast sea of information in our digital age, let us remember the value of depth over breadth, of understanding over mere knowing.

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Tags: Business Continuity, Coaching, Mental Health

Worries in the Rearview: A Year-Long Perspective Shift
Thinkers360
December 07, 2023

The quote, "If you want to test your memory, try to recall what you were worrying about one year ago today," offers a profound reflection on the nature of our concerns and the passage of time. This simple exercise in retrospection can be an enlightening journey into understanding the transient nature of our worries and the broader perspective of life's journey.

The Transience of Worry

One year ago, each of us was likely consumed by a set of worries that felt all-encompassing at the time. These could have ranged from personal anxieties about health, relationships, or career, to broader concerns about the state of the world. Yet, when we attempt to recall these worries today, we often find that many of them have dissolved, resolved, or evolved into something else. This realization highlights the ephemeral nature of most worries. It suggests that while our concerns feel deeply significant in the moment, many of them lose their intensity with the passage of time.

Perspective and Growth

The act of looking back not only diminishes the scale of past worries but also offers a perspective on our growth. Reflecting on the past year, we can see how we have navigated through various challenges, adapted, and perhaps grown stronger. This introspection can be a source of encouragement and resilience, reminding us that just as we have overcome past worries, we are capable of addressing current and future challenges as well.

The Present Moment

Understanding the transient nature of worries can also teach us the value of living in the present. By recognizing that many of our current worries will likely seem less significant in hindsight, we can learn to focus more on the present moment. This doesn't mean disregarding future planning or ignoring problems, but rather balancing concern with a mindful appreciation of the now.

The Illusion of Control

Often, our worries stem from a desire to control outcomes in an unpredictable world. The exercise of recalling past worries reveals how many of our concerns are based on scenarios that never materialize or events beyond our control. This realization can lead to a more relaxed and accepting approach to life, where we do our best but also acknowledge the limits of our control.

Compassion and Understanding

Finally, this reflection can foster compassion and understanding, both for ourselves and others. Realizing that everyone carries their own set of worries, many of which may seem trivial in hindsight, can promote a sense of shared human experience. It encourages us to be kinder to ourselves, understanding that our worries are a natural part of life, and extend that kindness to others who are also navigating their own concerns.

 

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Tags: Business Continuity, Coaching, Mental Health

Holiday Reflections: Navigating Life's Triggers
Thinkers360
November 27, 2023

This morning, I was reminded of a book titled "Triggers" by Marshall Goldsmith, which includes a list of "beliefs" that we often tell ourselves or think.

In our quest for development, we often encounter a paradoxical disdain for two fundamental elements: simplicity and structure. This disdain stems from a deeply ingrained set of beliefs that subtly undermine our growth and potential. Let's unravel these beliefs and understand why embracing simplicity and structure can be transformative.

Contempt for Simplicity: The Misguided Quest for Complexity

Firstly, there's a widespread misconception that complexity equates to significance. Many of us fall into the trap of believing that if something is simple, it's not worthy of our attention or effort. This mindset leads us to overlook straightforward solutions and undervalue clear, concise ideas. The reality is that simplicity often masks a profound depth. The most impactful concepts and strategies are those that can be easily understood and implemented. Embracing simplicity doesn't mean settling for less; it means striving for clarity and efficiency.

Disregard for Instruction and Follow-Up: The Lone Wolf Syndrome

The second aspect of this dysfunctional belief is the disregard for instruction and follow-up. There's a romanticized notion of the 'lone wolf' – the idea that true success and innovation come from working alone, without guidance or support. However, this notion neglects the fact that collaboration, mentorship, and learning from others are cornerstones of growth. Every successful individual stands on the shoulders of giants – mentors, teachers, and peers who have provided insights and feedback. Rejecting instruction and follow-up is not a sign of strength; it's a barrier to learning and evolution.

Overconfidence in Solo Success: Undermining the Need for Help

Lastly, there's an overconfidence in our ability to succeed independently, often without a factual basis. This unfounded faith in solo success overlooks the importance of seeking help and leveraging collective wisdom. No person is an island, and acknowledging the need for assistance is not a weakness but a strength. It requires humility to admit that we don't have all the answers and that others can provide valuable perspectives and expertise.

The Role of Humility in Growth

This brings us to a crucial point: humility. The presumption that we are above those who need structure and guidance is a significant barrier to personal growth. Humility allows us to recognize our limitations and the value of others' contributions. It opens us to new learning and experiences, fostering an environment where growth is not just possible but inevitable.

Embracing Simplicity and Structure for Change

To truly evolve, we need to shed these dysfunctional beliefs and embrace simplicity and structure. Simplicity in our approach allows us to focus on what truly matters, eliminating unnecessary complexities. Structure provides us with a framework to channel our efforts effectively. Together, they create a potent combination for meaningful change.

Conclusion: The Path to Transformation

Our contempt for simplicity and structure, fueled by misplaced pride and overconfidence, hinders our path to personal and professional growth. By embracing these elements and practicing humility, we open ourselves to a world of possibilities, learning, and transformation. Let's celebrate simplicity for its clarity, seek structure for its guidance, and remain humble learners on the journey of life.

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Tags: Business Continuity, Mental Health, Coaching

What Is Mukbang? Exploring Its Rich Flavors in Leadership and Team Engagement
Thinkers360
November 07, 2023

Have you ever heard of Mukbang? It's a phenomenon that started in South Korea in the early 2010s, where individuals eat large quantities of food while interacting with an audience through a webcast. Originally, it served as a response to the growing number of people who felt isolated during meals. Fast forward to today, and it's a global sensation that's about much more than just food.

Mukbang's popularity pivots on two core elements: abundance and engagement. The abundance isn't just about the food; it's a metaphor for the wealth of ideas and resources available to us. The engagement is evident in the way Mukbangers connect with their audience, creating a two-way interaction that makes viewers feel like they're part of a community.

So, how does this relate to current leadership styles?

Modern leadership mirrors Mukbang in its best form by emphasizing inclusivity, participation, and a wealth of resources. In the corporate roundtable, just like in Mukbang, there's a seat for everyone. Leaders are finding value in creating environments where ideas can be served and shared generously, promoting a culture of collaboration.

But it's the interactive element of Mukbang that truly resonates with contemporary leadership philosophies. Just as Mukbangers talk with their audience, today's leaders are engaging in two-way dialogues with their teams. They're listening and responding in real-time, fostering a sense of community and shared purpose. This interactive approach is breaking down hierarchical barriers and democratizing the workplace.

Embracing the Mukbang spirit means valuing presence over presentation. It's about showing up authentically, sharing your table, and being ready to feast on the collective genius that a well-nourished team can offer.

As we continue to navigate a world where remote work is prevalent, and employee engagement is more challenging yet more crucial than ever, perhaps it's time we take a leaf out of the Mukbang playbook. Let's fill our organizational plates with diversity, engage earnestly, and savor the rich flavors of collective success.

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Tags: Business Continuity, Coaching, Mental Health

The Real Me: Unmasking the Leader Within
Thinkers360
November 06, 2023

As I navigate the ever-evolving landscape of leadership, a profound realization echoes through my interactions: many leaders carry the belief that who they were is who they are. This perception, while deeply ingrained, often obscures the vibrant spectrum of potential that lies within.

The concept of an 'authentic self' is not a static style or a fixed state. It's a dynamic and continuous journey of growth, discovery, and expression. The moment a leader recognizes that they have uncharted depths to explore, they unlock a more profound sense of aliveness and purpose.

In the realm of authentic leadership, it's essential to discern between style and substance. Style can be mimicked and adapted; it’s the outer layer that people see. Authenticity, however, is the core—it's what fuels our values, beliefs, and actions. When we urge leaders to change, to push boundaries, or to amplify or soften certain traits, it may initially feel inauthentic. But this discomfort is often a sign of growth, a necessary step in the transformation process.

We've all heard the adage that we become the average of the five people we spend the most time with. This holds a kernel of truth in the context of authenticity as well. The company we keep can significantly influence our self-perception and, by extension, our authenticity. To remain true to ourselves, we must be selective about our inner circle, fostering relationships that support our growth and reflect our core values.

How do we then navigate the currents of influence while maintaining our authentic selves? It's about balance—absorbing the positive, learning from the diverse, and still being able to stand firm in our own identity. Confidence in our authenticity comes from this equilibrium, from knowing that the essence of who we are remains constant even as we evolve.

In your journey to authenticity, ask yourself: Are the traits I'm expressing in alignment with my deepest values? Am I growing in the direction that resonates with my true self? The answers to these questions are the guiding stars to authenticity.

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Tags: Business Continuity, Coaching, Mental Health

The Beatles, Gen Z, and the Vital Role of 'Vibe' in Today's Workspaces
Thinkers360
November 04, 2023

Lately, I've been observing a fascinating trend among my colleagues – the resurgence of the word "vibe."

Yesterday, an article caught my eye: "Gen Z Discovers The Beatles." It got me thinking about cycles, how old becomes new again, and how history often echoes into the present in the most unexpected ways.

For years, we've centered our dialogues around the importance of organizational "culture." It then evolved to discussions about the "mood" in the workplace. Now, as we stand on the cusp of a new era of leadership, the spotlight is on the "VIBE." And it's not just a semantic shift – it's an evolution in perspective.

The emphasis on the vibe is not only astute but also timely. As we navigate the complexities of a post-pandemic world, a hybrid workforce, and an era marked by frequent turnovers among top-tier leaders, the infusion of the right vibe becomes paramount. It's the undercurrent, the invisible force that can either propel a team to greatness or, if amiss, lead to stagnation.

Why is this focus on vibe so ingenious?

  • Innovation: A positive vibe acts as a catalyst, sparking creativity and encouraging out-of-the-box thinking. It's the environment where risks are taken and groundbreaking ideas are born.
  • Connection: Beyond mere collaboration, a good vibe fosters deep relationships, building trust and facilitating open communication – elements crucial for a team's success.
  • Inspiration: A vibrant atmosphere inspires. It motivates individuals to push boundaries, strive for excellence, and be their best versions.
  • Achievement: Ultimately, a conducive vibe sets the stage for tangible achievements, aligning energies towards common goals and celebrating collective successes.

The renewed emphasis on vibe is not just smart; it's essential. The timing couldn't be more perfect. As we stand at the intersection of change, uncertainty, and immense potential, ensuring the right vibe can be our compass, guiding us towards a future filled with promise and achievement.

So, as the younger generation rediscovers timeless classics, let's also take a moment to appreciate the wisdom in revisiting and redefining concepts. The word "vibe" may have its roots in the past, but its significance is very much in the present and will undoubtedly shape our future.

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Tags: Business Continuity, Coaching, Mental Health

Connecting Dots: The Smith Chart's Echo in Leadership Dynamics
Thinkers360
September 01, 2023

Have you ever marveled at the connections that can be found between seemingly unrelated disciplines? Today, I found myself musing about the iconic Smith Chart, a tool revered by electrical engineers for analyzing circuits, especially those with transmission lines and RF components.

The Smith Chart, with its intricate lines and swirls, is an ode to the beauty of complexity – a nod to the notion that even the most challenging problems can be represented, understood, and eventually solved. This is a sentiment that echoes true in leadership. Much like adept engineers, great leaders take convoluted scenarios and shed clarity on them, making them approachable and actionable.

Balance is a principle at the heart of the Smith Chart. Engineers use it to achieve the perfect harmony between reactive and resistive components, seeking optimal circuit behavior. This dance of balance isn't unfamiliar to leaders. The equilibrium between being assertive and empathetic, or striking a chord between having a visionary outlook and an operational pulse, is essential in guiding teams effectively.

Reflections in transmission lines, represented on the Smith Chart, serve as a stark reminder of the consequences of our intended and unintended choices. As leaders, this nudges us to be ever receptive to feedback, understand its implications, and pivot when necessary.

Just as the Smith Chart provides a visual trajectory of how specific components alter circuit behavior, leaders must often chart out the cascading impacts of their decisions. It's not just about the immediate choice but the ripples it sends throughout an organization.

Lastly, the very foundation of the Smith Chart rests on an intricate understanding of circuit theory. It's a testament to the fact that to navigate complex challenges, one must be rooted deeply in fundamentals. Similarly, impactful leadership is built on a strong grasp of core organizational values, goals, and dynamics.

 

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Tags: Business Continuity, Coaching, Mental Health

The Power of the Ordinary: Why the Basics Matter
Thinkers360
July 31, 2023

In the whirlwind of innovation, novelty, and constant change, let's take a moment to honor the bedrock of any successful endeavor - the basics. As we continue to reach for the stars, it's essential to remember that the launchpad for any great achievement starts with mastering the fundamentals.

Legendary sports coaches like John Wooden and Vince Lombardi provide timeless examples of the enduring relevance of the basics. Wooden, famously known as the "Wizard of Westwood," emphasized the importance of mastering the fundamentals to his players. His first lesson wasn't about complex basketball strategies, but rather about properly putting on socks and sneakers. As basic as it gets, but this approach underlined Wooden's belief that getting the fundamentals right was the key to success.

Vince Lombardi, another iconic figure in the realm of sports, began each season with a clear and simple message: "Gentlemen, this is a football." Despite the victories and accomplishments of the previous season, Lombardi ensured that the focus on the basics was never lost, an approach that earned him a place amongst the most successful football coaches in NFL history.

In the corporate world, we find similar echoes. Take Alan Mulally, the former CEO of Ford, who is credited with one of the most remarkable turnarounds in business history. Mulally's approach was built on a relentless emphasis on the basics. He introduced a straightforward plan known as "One Ford," simplified the company's product line, focused on the core brand, and emphasized teamwork and clear, honest communication. He understood that the path to a sustainable future began with getting back to the fundamentals.

In the field of leadership development, few are as respected as Marshall Goldsmith. His philosophy, often encapsulated in his famous phrase "What got you here won't get you there," focuses on the basic yet profound understanding that successful leaders must constantly learn, grow, and adapt. Goldsmith's teachings remind us that self-awareness, feedback, and a willingness to change – the basics of personal growth – are vital to leadership success.

The basics may not be glamorous. They may not provide the thrill of the new, the innovative, or the cutting edge. But once we lose sight of these, the appeal of the exciting and the novel begins to wane. The basics are not just the foundation; they are the pillars that uphold the structure of greatness.

So here's to embracing and perfecting the basics, each day. As we strive for the next exciting goal or innovative breakthrough, let's remember to ground ourselves in the fundamentals. After all, it's the ordinary that fuels the extraordinary.

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Tags: Business Continuity, Coaching, Mental Health

Not Just for Pilots and Surgeons: Checklists for Leaders
Thinkers360
July 13, 2023

Just as pilots dutifully perform their preflight checklists, regardless of their years in the cockpit, or as surgeons meticulously follow their procedural checklists, irrespective of their alma maters or accolades - we, as leaders, must embrace the power of the checklist.

Pilots understand that their years of experience do not exempt them from following the same preflight procedure every single time. Surgeons, who've studied at the world's leading institutions and earned top recognition, don't ignore the checklist before picking up the scalpel.

Likewise, great leadership is about consistency and predictability. It’s about ensuring nothing important is overlooked. That's where the mighty checklist comes in. As leaders, we need to have our own checklists – a pre-meeting checklist, a collaboration checklist, a communication checklist, and even a frustration checklist.

A pre-meeting checklist to set the agenda, organize thoughts, and align expectations. A collaboration checklist to foster engagement, spark innovation, and maintain team spirit. A communication checklist to keep conversations clear, impactful, and meaningful. And a frustration checklist to manage stress, handle conflict, and foster resilience.

The power of a checklist lies not in its length but its commitment to making sure we don't miss what matters most. Checklists aren’t just about tasks - they're about cultivating consistency, maintaining focus, and driving excellence.

The checklist – it’s not just a to-do list, it’s a leadership tool. Here's to making it a non-negotiable part of our leadership toolbox.

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Tags: Business Continuity, Coaching, Mental Health

Choosing Depth Over Speed: The Value of Long Conversations
Thinkers360
July 11, 2023

One thing we've all experienced is the classic "meeting that could've been an email." It's almost a rite of passage in corporate life. Yet it's time to reconsider this approach. In our quest for efficiency, we often schedule short meetings with precise agendas. While this method has its merits, especially when addressing specific issues, it sometimes falls short of fostering genuine, collaborative discussions. Short meetings often prioritize quick decision-making, potentially sacrificing long-term innovation and understanding.

Let's reframe our perspective and distinguish between having meetings and having conversations. Meetings are transactional, focused on quick fixes and immediate outcomes. Conversations, on the other hand, are relational—they help us understand each other's viewpoints, nurture relationships, and foster a culture of openness and mutual respect. They give us the space to explore ideas, ask questions, and even to be comfortable with silence and reflection.

In a conversation, there's room for curiosity, learning, and innovation. Conversations can be the birthplace of new ideas, strategies, and even corporate cultures that prioritize inclusivity and collaboration.

Let's encourage the art of conversation within our professional lives. In doing so, we invite a different kind of efficiency—one that values thoughtfulness, empathy, and shared understanding.

So, the next time you're about to schedule a short meeting, think about whether it might be better as a long conversation. You might just be surprised at the results!

As always, I'm interested in hearing your thoughts. What's one conversation that's had a significant impact on your professional journey?

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Tags: Business Continuity, Coaching, Mental Health

The Unseen Price of Over-Management
Thinkers360
June 11, 2023

In my last few post, I've mentioned a recent interview with Seth Godin. The distinguished author and entrepreneur doesn't shy away from delivering insights that rattle the status quo. One particular quote that has me thinking goes as follows:

"I've heard that organizations are understaffed and overworked. I don't think that this is largely correct. I think what happens is a lot of organizations are over-managed and over-meeting. I think there is an enormous amount of time spent on bureaucracy and being corporate and industrial. This is a race to the bottom. And the problem with a race to the bottom is you may win. We need to pivot and have a race to the top."

This observation is food for thought, especially in the context of today's widespread challenges – employee burnout, management burnout, escalating workplace anxiety, and a general decline in mental health. Our organizations may not be as understaffed or overworked as we believe; they may simply be 'over-managed' and 'over-meeting.' In essence, are we drowning ourselves in a sea of bureaucracy and corporate formalities to the detriment of productivity and well-being?

The concerning fact is that a heavy reliance on administrative processes often makes organizations lose sight of what truly matters - people. As we race towards the bottom, engaging in counterproductive practices, the well-being of our employees and their mental health may be compromised, causing detrimental impacts on both individuals and organizations. In this race, Godin warns us, we might actually win, but at what cost?

Perhaps it's time we reassess our organizational priorities. Let's question the systems and processes we've become so accustomed to, those that we assume to be 'just the way things are.' Are they serving us, or are they impeding our progress and dampening the morale of our teams?

As Godin suggests, we need to pivot, to turn the tide and initiate a 'race to the top.' This shift requires a fundamental change in how we perceive and approach work. We must foster environments where individuals can thrive, where their well-being is considered paramount, and where there's a balance between getting things done and maintaining sanity. A race to the top means fostering innovation, collaboration, flexibility, and above all, empathy in our workplaces.

The conversation around mental health, burnout, and anxiety at work is far from over. As leaders, let's take this moment to reflect on how we can foster a culture that values people over processes, encourages open dialogues around mental health, and treats burnout not as a sign of employee failure but as a symptom of systemic issues that need addressing.

In the end, we may find that this 'race to the top' not only leads to happier, healthier teams but also to more successful, sustainable organizations. The question is, are we ready to make that pivot?

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Tags: Business Continuity, Coaching, Mental Health

From Self to World
Thinkers360
June 06, 2023

Hello everyone, today I invite you on a special journey. One that begins within, but stretches far beyond our immediate surroundings. A journey that challenges us to look outside our minds and neighborhoods to truly see the world in all its splendor and complexity.

Often, we're deeply immersed in our own thoughts, views, and daily routines. While it's essential to explore our inner worlds, it's equally important to step outside, to consciously expand our perspective, and to remind ourselves of the wider world beyond our doorsteps.

As we step out of our comfort zones, let's make it a mission to be open-minded explorers, rather than confined spectators. Let's cross boundaries, leap over fences of preconceived notions, and venture into unfamiliar territories.

Why not take a moment each day to learn something new about a culture distinct from your own? Or how about engaging in a thoughtful conversation with someone from a different background? Perhaps pick up a book about a country you've never visited, or a global issue you're not well-acquainted with?

Embrace the diversity that the world has to offer. As you do, you'll realize our planet is a vibrant mosaic of cultures, languages, landscapes, and ideas. Every thread counts and contributes to the overall picture in this vast tapestry.

It's in this expansiveness that we find the opportunity to appreciate the world's grandeur and understand our place within it. And it's this bigger picture that reminds us of our shared humanity, fostering empathy, unity, and appreciation.

So, as we navigate this incredible world, let's strive to be in constant awe of its magnificence, diversity, and resilience. Here's to seeing the world, in all its beautiful complexity.

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Tags: Business Continuity, Coaching, Mental Health

From Megaphones to Sunshine
Thinkers360
June 04, 2023

I've been pondering a particular quote recently: "To get anything meaningful out of your life, you must be ruthless about what you let into it."

Imagine a room filled with blaring megaphones, each emitting a different noise, vying for your attention. That room symbolizes our lives in today's fast-paced world, where distractions are plentiful and quiet is a luxury.

Are the activities you participate in, the relationships you nurture, and the thoughts you engage with adding value to your life? Or are they simply adding to the cacophony, pulling you away from the serenity and balance you yearn for?

Sometimes, being ruthless isn't about being harsh; it's about caring for your well-being. It's about selectively muting those megaphones, turning down the volume on distractions, and stepping outside the room into the sunshine of peace and tranquility.

I encourage you to reflect on this as we embrace the coming week. Perhaps there are sounds in your life that are more grating than soothing. Maybe it's time to step outside, to leave behind the unnecessary noise, and embrace the serene melody of the world outside.

Remember, every 'yes' to one noise may mean a 'no' to the soothing silence or the gentle sounds of nature. Choose wisely, and know that it's okay to say 'no' when it opens the door to your peaceful sanctuary.

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Tags: Business Continuity, Coaching, Mental Health

A Farmer's Tale: Journey of Leadership & Innovation
Thinkers360
May 26, 2023

Recently, I found inspiration in a farmer's journey, one that beautifully mirrors the essence of leadership.

In the heart of the fertile countryside, a farmer stood amidst his vast fields, struck by a harsh reality. The year was 2020, and his initial venture into conventional farming bore him a loss of over $25,000 on his 200-acre farm. His dreams were withering away like the crops on his fields, his spirit mirrored the parched land, devoid of irrigation and hope.

In this daunting landscape, however, a spark ignited within him - a spark of transformation and resilience. He realized he was a steward of the land and was within his power to rejuvenate the soil. So, he embarked on a quest for knowledge, drawing inspiration from the pioneering work of organizations like Rodale Institute, Understanding Ag, and GreenCover.

As he delved deeper into sustainable farming practices, he uncovered the benefits of rolling down a cover crop - an innovative method that promised improved drought resistance and healthier soil biology. It was a practice that cultivated life by creating a protective blanket over the soil, retaining moisture, and suppressing weeds.

Harnessing this newfound wisdom, the farmer decided to take a leap of faith, pivoting his farming practices. He planted a strong cover crop, managed its growth meticulously, and then rolled it down, transforming his fields into a verdant sea of biomass teeming with life.

Fast forward two years and the once degraded land is now hummed with vitality. The soil's organic matter had nearly doubled from 1% to almost 2%. The farm had become a living testament to the farmer's unyielding resolve, commitment to learning, and spirit of innovation.

His 10-year goal is daunting – to achieve 8% organic matter, which many deem a Sisyphean task without incorporating livestock. However, armed with the tools of trial and innovation, he remains hopeful and committed to nurturing his land back to health.

As we reflect on our farmer's tale, we can't help but draw parallels between his journey and the path of leadership. He exemplifies the Transformational Leader, inspiring change and innovation within his fields and the minds of those who follow his journey. His decision-making style, a harmonious blend of directive and participative, allowed him to confidently steer his venture into uncharted waters while remaining open to the wisdom offered by pioneers in the field.

His leadership journey is a testament to the potency of resilience, the value of informed decision-making, and the importance of embracing change. It reminds us that as leaders, we must be like the farmer – patient and yet persistent, visionary yet pragmatic, ready to till the soil of challenge and plant the seeds of innovation. In our fields, be they corporate boardrooms or startup garages, we too can cultivate an environment of growth, sustainability, and success.

As we continue to unearth leadership lessons from this farmer's tale, let us imbibe his spirit of constant learning, adaptability, and innovation. For the true measure of leadership lies not just in weathering the storm but in nurturing growth from the challenges that come our way. Let us lead, let us grow, and let us inspire - one decision at a time.

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Tags: Business Continuity, Coaching, Startups

Stop This Train
Thinkers360
May 23, 2023

My youngest son, who just finished his freshman year at college, shared John Mayer's "Stop This Train" with me. It's a heartfelt song that reflects on the passage of time, growing older, and the desire to hold on to the present moment.

It’s made me think about how it resonates with the leadership and personal growth journey.

In the realm of leadership, we often find ourselves navigating a fast-paced and ever-changing environment. Like a train hurtling forward, the speed of progress and the demands placed upon us can sometimes be overwhelming. We may yearn for a moment to pause, to catch our breath, and to reassess our path.

Mayer's poignant words capture the essence of this sentiment. Just as the singer pleads for the train to halt, we, as leaders, may find ourselves yearning for a reprieve from the relentless pace of our responsibilities. We crave an opportunity to reflect, recenter, and rejuvenate.

But herein lies the paradox. As leaders, we must learn to embrace change and ride the train of progress rather than halting it altogether. We must adapt, evolve, and grow alongside our organizations and teams. Our ability to navigate the present challenges and anticipate those of the future is essential for success.

The song's introspective verses remind us of the delicate balance between cherishing the present and preparing for the future. It's crucial to strike a harmonious chord between honoring the wisdom and experiences of the past while embracing the possibilities that lie ahead.

As leaders, we have the privilege and responsibility to guide those around us, to foster growth, and to inspire positive change. We must recognize that our development is intertwined with the development of our teams. Just as the protagonist in the song seeks guidance from their old man, we should seek wisdom from mentors and peers who have traversed similar paths.

Leadership is not about stopping the train but rather about channeling its momentum. It's about leveraging our experiences, continuously learning, and embracing the dynamic nature of our roles. Through this journey, we discover our true capabilities and make a lasting impact.

So, let's keep our hearts open, our minds adaptable, and our spirits resilient. Let's recognize that the train of progress never truly stops, but by embracing its motion, we become better leaders and agents of positive change.

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Tags: Business Continuity, Mental Health, Coaching

Reflections on Management: The Art of Being a Chameleon
Thinkers360
May 22, 2023

In the intricate dance of leadership, managers often find themselves in a unique and challenging position: the need to be a chameleon, effortlessly adapting to every environment, team, and situation.

The chameleon, a creature renowned for its remarkable ability to change its colors based on its surroundings, is an apt metaphor for the role managers often find themselves playing. We must often shift our styles, approaches, and language to blend seamlessly into the diverse contexts we navigate daily.

But why do we feel this expectation to fit in everywhere? The answer lies in the multifaceted nature of leadership. As managers, we are tasked with bridging gaps, fostering collaboration, mediating conflicts, and guiding our teams toward shared goals. Each of these responsibilities requires different skills and a distinct approach.

We juggle between being coaches, mentors, decision-makers, and problem-solvers. We engage with various personalities and talents, and our ability to successfully navigate these interactions often hinges on our adaptability - our chameleon-like capacity to adjust and blend.

While the 'chameleon act' can be draining, remember that it's also a testament to your versatility, resilience, and commitment to your team and organization. Embrace the chameleon within you, but do not lose sight of your authentic self.

The most effective leaders are those who balance adaptability with authenticity, navigating the ever-changing landscapes of their roles while staying true to their values and principles.

So here's to all the chameleon managers out there, adapting, learning, and leading. Remember, your ability to change colors doesn't take away from who you are; it simply highlights the spectrum of your capabilities.

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Tags: Business Continuity, Coaching, Startups

From Ignored to Victorious: The Journey of Overcoming Challenges
Thinkers360
May 06, 2023

We all face challenges in our personal and professional lives, whether taking on a leadership role, starting a new project, making a difficult decision, or dealing with mental health struggles. It's not easy, but pushing ourselves to do hard things is important.

Although this quote is often attributed to Mahatma Gandhi, there is some debate over whether he actually said it, nonetheless, the quote goes like this: "First they ignore you. Then they laugh at you. Then they attack you. Then you win." This quote has become popular as a statement about social and political change. It suggests that those who fight for a cause may face resistance and ridicule at first but can ultimately prevail if they persist.

The same can be true for any challenge we face. It's important to understand that progress isn't always linear. Sometimes we take one step forward and two steps back, and that's okay. What's important is that we keep the momentum going, even if it's slow. Small steps forward add up over time, and before you know it, you've made significant progress.

In my experience, the hardest part of doing hard things is often getting started. We can get stuck in analysis paralysis or let fear and self-doubt hold us back. But once we take that first step, we build momentum and gain confidence.

Of course, doing hard things isn't always easy on our mental health. We can experience stress, anxiety, and burnout. It's essential to care for ourselves and seek support when needed. That might mean talking to a trusted friend or colleague, seeking professional help, or taking a break to recharge.

So if you're facing a challenge right now, remember you're not alone. It's okay to struggle, and it's okay to take things one step at a time. Keep pushing yourself and making progress; before you know it, you'll look back and realize just how far you've come.

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Tags: Business Continuity, Mental Health, Startups

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