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Nitin Kumar, CMC, CMAA

Operating Partner at Diode Capital

San Francisco, United States

A two decade veteran in the TMT sector, hands-on CEO, and former Management Consulting Partner. I have leadership experience in large, multi-billion-dollar organizations and start-ups operating in major markets in the Americas, Europe, Australia, and Asia. In 2020, I was recognized by CEO Today magazine as the "Master of the Pivot" and by CIO Bulletin as "Top 10 CEOs to Watch".

My expertise includes strategy development, M&A, general management, business model transformation, rapid pivots, scale up, ecosystem creation, go-to-market, and P&L management ($2b). I have built and scaled 5 business through my career.

Currently CEO of Appnomic, responsible for all aspects of business. Appnomic is a category-defining product propelling self-healing IT Operations using AI.

As a Fellow of the Aspen Institute, I focus on the future of cities solving issues around autonomous driving and VTOL.

My consulting career with firms like Deloitte, PwC and FTI focused on helping CEOs, Boards, PE investors, and business leaders transform businesses for growth; Led and created value from >1000 M&A transactions; commercial, operational, technical due diligence, 75 M&A Integrations, 25 Divestitures (spin-offs/carve-outs). I pioneered many new approaches in M&A, authored numerous articles, won many innovation awards, and continue contributions through my articles. I have held large P/Ls during consulting and I still mentor people on becoming a Partner and succeeding as one. In 2018, named amongst the “Top 50 Consultants” globally.

Prior roles include building cyber security product/services businesses from the scratch at HP and Deloitte to $multi-hundred million scale. I managed >2000 people with full P/L responsibility during these years and continue to maintain deep relationships with the cyber community.

I am passionate about disruptive tech, having hands-on experience with SaaS/IaaS, IoT/Edge, AR/VR, AI, Blockchain, OTT, Cybersecurity, Autonomous Driving, and Platforms (Two Sided).

Considered by my network as a strategist, business builder with high work capacity and ability to execute at high speed. Success and failures have taught me the importance of a professional network, constantly learning and helping others succeed.

I serve on boards, providing expertise, and access to my network. I am also affiliated with VC/PE funds as an advisor.

In 2019, I was recognized as one of the "Magnificent Four"- the most networked executives.

Available For: Authoring, Consulting, Influencing, Speaking
Travels From: New Yok, San Francisco
Speaking Topics: Disruptive Technologies, New Business Models, Mergers and Acquisitions

Speaking Fee $10,000

Nitin Kumar, CMC, CMAAPoints
Academic245
Author323
Influencer227
Speaker56
Entrepreneur300
Total1151

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Media Experience: 16 years

Areas of Expertise

5G 30.65
Agile 30.07
AI 40.88
Analytics
AR/VR 33.94
Autonomous Vehicles 62.91
Blockchain 37.47
Business Strategy 43.27
Change Management 36.99
Cloud 38.99
COVID19 41.90
Cryptocurrency 36.81
Culture 30.79
Customer Experience 30.65
Cybersecurity 38.62
Data Center 31.85
Digital Disruption 42.03
Digital Transformation 32.70
Diversity and Inclusion 31.29
Edtech
Emerging Technology 36.77
Entrepreneurship 35.16
Fintech
HR 30.88
Innovation 46.19
IoT 49.87
Leadership 44.38
Legal and IP 32.61
Management 69.71
Marketing 31.25
Mergers and Acquisitions 100
Mobility 30.32
Open Innovation 33.47
Predictive Analytics
Privacy 32.96
Quantum Computing
Risk Management 33.10
Sales 43.73
Social 33.09
Startups 37.68
Public Relations 33.37
Customer Loyalty 30.25
RPA 33.50
Big Data 36.50
Ecosystems 30.32

Industry Experience

High Tech & Electronics
Media
Professional Services
Telecommunications

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Publications

19 Academic Certifications
Online Degree in Blockchain
Blockchain Council
February 11, 2019

See publication

Tags: Blockchain, Cryptocurrency, Innovation

Global Tech Council
Global Tech Council
January 01, 2019
Certified Artificial Intelligence Expert

See publication

Tags: AI, Digital Disruption, Innovation

Udemy
Udemy
January 01, 2019
Certified Autonomous Driving Professional

See publication

Tags: Innovation, Leadership, Autonomous Vehicles

Certified Post Merger Integration Specialist
IM&AA
May 01, 2018
A comprehensive body of knowledge on M&A Integration

See publication

Tags: Change Management, Business Strategy, Mergers and Acquisitions

Blockchain Council
Blockchain Council
May 01, 2018
Certified Cryptocurrency Expert

See publication

Tags: Blockchain, Cryptocurrency, Innovation

Institute for Mergers, Acquisitions and Alliances (IMAA)
Institute for Mergers, Acquisitions and Alliances (IMAA)
May 01, 2018
International M&A Expert

See publication

Tags: Change Management, Business Strategy, Mergers and Acquisitions

CryptoCurrency Certification Consortium (C4)
CryptoCurrency Certification Consortium (C4)
April 01, 2018
Certified Bitcoin Professional
Issuing authorityCryptoCurrency Certification Consortium

See publication

Tags: Cryptocurrency, Digital Disruption, Innovation

Blockchain Council
Blockchain Council
April 01, 2018
Certified Blockchain Expert

See publication

Tags: Blockchain, Digital Disruption, Innovation

IIB Council
IIB Council
April 01, 2018
Certified Blockchain Professional

See publication

Tags: Blockchain, Digital Disruption, Innovation

M&A Leadership Council
M&A Leadership Council
January 01, 2018
Certified M&A Specialist

See publication

Tags: Change Management, Business Strategy, Mergers and Acquisitions

ISACA
ISACA
February 01, 2009
Certified in the Governance of Enterprise IT (CGEIT)

See publication

Tags: Cybersecurity, Digital Transformation, Management

EC-Council
EC-Council
January 01, 2002
Certified Chief Information Security Officer

See publication

Tags: Cybersecurity, Privacy, Risk Management

International Due Diligence Association
International Due Diligence Association
January 01, 2002
Certified Due Diligence Professional

See publication

Tags: Emerging Technology, Management, Mergers and Acquisitions

InterimExecs
InterimExecs
January 02, 2001
Certified Interim Executive

See publication

Tags: Management, Leadership, Business Strategy

Turnaround Management Society
Turnaround Management Society
January 02, 2001
Certified International Turnaround Manager (Level C)

See publication

Tags: Leadership, Change Management, Mergers and Acquisitions

Institute of Management Consultants USA
Institute of Management Consultants USA
January 05, 2000
Certified Management Consultant

See publication

Tags: Open Innovation, Management, Leadership

Alliance of M&A Advisors
Alliance of M&A Advisors
January 05, 2000
Chartered Mergers and Acquisitions Professional

See publication

Tags: Management, Leadership, Mergers and Acquisitions

Alliance of M&A Advisors
Alliance of M&A Advisors
January 04, 2000
Certified Mergers and Acquisitions Advisor

See publication

Tags: Change Management, Business Strategy, Mergers and Acquisitions

Project Management Institute
Project Management Institute
January 02, 1998
Project Management Professional

See publication

Tags: Management, Leadership, Change Management

1 Academic Fellow / Scholar
Fellow
Aspen Institute
June 11, 2020

See publication

Tags: Innovation, Leadership, Autonomous Vehicles

2 Advisory Board Memberships
Forbes Technology Council
Forbes
November 22, 2019

See publication

Tags: Leadership, Management

EC-Council C|CISO Board
EC Council
November 15, 2009

See publication

Tags: Cybersecurity, Management, Leadership

98 Article/Blogs
9 IT Services Mindsets Destroying Product Value
Medium.com
March 23, 2021
One of the most underestimated problems in the Software Product business is how an “IT Services Mindset” can erode product value and eventually crush a business. The authors have spent their careers in both product and service organizations playing a variety of roles from running product businesses, operating service businesses, investing in products, consulting to product teams and fixing broken organizations.

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Tags: Management, Leadership, Business Strategy

9 IT Services Mindsets Destroying Product Value
Medium.com
January 08, 2021
One of the most underestimated problems in the Software Product business is how an “IT Services Mindset” can erode product value and eventually crush a business. The authors have spent their careers in both product and service organizations playing a variety of roles from running product businesses, operating service businesses, investing in products, consulting to product teams and fixing broken organizations.

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Tags: Management, Leadership, Business Strategy

Four Pivot Zones for Start-Ups
Medium
December 27, 2020
The unintended consequences of optimizing for valuation versus optimizing for cashflow
Introduction
Pivots are more than just a fashionable word, many start-ups use the terminology just for the sake of it and rarely understand its anatomy, mechanics, and their own ability to execute a good pivot. While there are many different reasons to pivot, and ways to holistically achieve it — this article will examine the pivot zones created by two choices i.e., optimizing for cashflow vs optimizing for valuation. Many start-ups fall into these traps very early on in their evolution. These decisions have intended and unintended consequences, landing the business in a place which will need a pivot. Some of these pivots are practical, others difficult and a few paths lead to nowhere.

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Tags: Innovation, Startups, Management

7 Business Models for Autonomous Driving
Medium
December 22, 2020
Understanding business models in autonomous driving
Introduction
Autonomous driving is one of the most disruptive developments witnessed. It will change the way we think of cities, roads, parking, commuting, leisure and ownership, and it will spawn new kinds of jobs as the business models unfold. Many open questions have answers when it comes to business models, infrastructure, technology direction and development.

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Tags: Digital Transformation, Innovation, Autonomous Vehicles

12 Technologies Enabling Autonomous Driving Business Models
Medium
December 21, 2020
Understanding the disruptive technologies propelling autonomous driving
In my previous article, we discussed various drivers of business models and the way it will change cities, roads, parking, commuting, leisure and ownership while creating new jobs. In this follow-up piece to part one, we will explore a few more business models enabled by specific technologies.

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Tags: Digital Disruption, Innovation, Autonomous Vehicles

5 Sales Styles for the Modern Era
Medium
December 20, 2020
Modern-Day Sales: A Value-Based Approach
In the last 10 years, business has changed a lot. Even many companies and industries have come as we have fundamentally changed the way we sell products or services, interact with customers, and deliver value. Having said that we still use legacy cells approaches which do not work or produce suboptimal results. In this article we are going to examine the modern day, value based selling approach.

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Tags: Innovation, Leadership, Sales

4 Disruptive Strategies to Attack the Stack
Medium
December 17, 2020
Major technologies shift every 2–3 years, with new platforms building on prior generation capabilities. These shifts are propelled by new technologies or new software stacks. Software stacks are also called “technology stacks” and provide a complete platform to run applications to process complex computing environments.

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Tags: Digital Disruption, Innovation, Leadership

Autonomous Driving: Why Big Data Value is a Myth
Medium.com
December 15, 2020
Today, there is a ton of data generated from people, devices and about many things e.g., weather, location, demographics, purchase patterns etc. Moreover, we are shifting from an era of user generated data/content to an era of machine generated data/content increasing the volumes exponentially

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Tags: Big Data, Autonomous Vehicles, Ecosystems

7 Data Challenges in Autonomous Driving
Medium
December 15, 2020
Automotive data is of high interest due to the diverse and complex nature of data, its multiple sources as well as high volume of the data continually generated. Within an autonomous driving context, real-time requirements around navigation, safety and revenue models create new challenges.

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Tags: Big Data, Autonomous Vehicles

The Autonomous Driving Technology Stack
Import from medium.com
December 12, 2020
Configurations, Implications and InsightsContinue reading on Predict »

See publication

Tags: Digital Transformation

4 Adoption Waves for Edge Computing
Medium
December 12, 2020
Edge computing sounds very mystical, but it has been around for a while in some form. Edge computing architectures are designed to spend most of their useful life near to its consumption rather than the cloud. The shift in the era from user generated to machine generated data and the advent of technologies like IoT, Artificial Intelligence, Virtual Reality, High Definition Gaming and Streaming etc. have created volumes of data at galactic scales needing a decentralized internet; much more data created, processed and stored at the edge.

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Tags: Cloud, Innovation, Data Center

Configurations, Implications and Insights- the Autonomous Driving Technology Stack
Medium
December 12, 2020
How Autonomous Driving Tech stack choices impact business models

Autonomous driving is coming of age and many companies are racing to find a place in the value chain. Each of them has a different approach implementing their technology stack — these approaches have profound strategic implications for costs, business models and use cases

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Tags: AI, Innovation, Autonomous Vehicles

7 Distinct Go-to-Market Motions for Software Products
Medium
December 11, 2020
What every Technology Product CEO must Understand
The efficiency and effectiveness of go-to-market motions is complex and generally not well understood. If years of management consulting, senior line management experience and two CEO stints have taught me anything, it is that go-to-market motion is not one simple thing. It must be applied in the right context, timing and in tandem with other variables.

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Tags: Digital Disruption, Marketing, Business Strategy

10 Customer Personalities Every Sales Executive Must Understand
Medium
December 08, 2020
In this article, I combine all my experience in sales, marketing, and delivery to take you through an effective approach to inform your prospecting styles through pattern recognition based on customer personalities.

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Tags: Customer Experience, Leadership, Marketing

5 Culture Antibodies Which Resist Organizational Change Efforts
Import from medium.com
December 05, 2020
Identifying patterns of resistance in organizations which cripple change effortsContinue reading on The Innovation »

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Tags: Digital Transformation

5 Cultural Antibodies Which Resist Organizational Change Efforts
Medium
December 05, 2020
Technological advance has been accelerating change at a furious pace in the past decade and things are only going to accelerate exponentially in the coming decade.
Disruptors and disruption are both inevitable and gaining acceptance as a business reality today. There is a radical shift across customer needs, buying behaviors, consumption patterns, cost structure, competition, and many other business dimensions. In today’s world, disruptors attack an incumbent’s competitive advantage and neutralize it and leave them in a reactive posture with limited alternatives other than rapid response, change and adaptation.

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Tags: Digital Transformation, Digital Disruption, Innovation

The Anatomy of a Pivot
Medium
December 02, 2020
In Silicon Valley speak, a “pivot” is commonplace and refers to a change in business trajectory. Usually pivots help unlock exponential growth, stress on the existing business model and create a change in velocity or product position. It is an alternative plan activated by the CEO, creating moderate to drastic changes on the horizon. Pivots are not always conceived and executed from a state of weakness; many companies pivot even when they are on a solid revenue, sales velocity and delivering good business KPIs. It can be looked at as reconfiguring the alignment between core assets and capital, talent, product, channels, customers or the brand.

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Tags: Innovation, Management, Leadership

A Crash Course on Hostile Takeovers in M&A
Medium
December 02, 2020
The anatomy of a hostile takeover, offense and defense strategies
Hostile M&A has been part of the transaction space for decades and was especially popular in the late 1900s. In fact, perhaps you have heard the sometimes soap-opera- like stories behind the AOL-Time Warner hostile takeover, or the InBev and Anheuser-Busch hostile takeover, or more recently the Sanofi-Aventis takeover of Genzyme Corp.

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Tags: Social, Management, Leadership

3 Point Framework to Evaluate Blockchain Business Models
Medium
December 02, 2020
Over the last few years, I have evaluated many blockchain technologies from an M&A and valuation standpoint. I’ve also been in the blockchain and crypto ecosystem for many years, have acquired a few credentials in this space, and have developed my own framework on how to evaluate some of the intrinsic value within blockchain technologies.

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Tags: Blockchain, Cryptocurrency, Ecosystems

Anatomy of the Software Graveyard
Medium
December 01, 2020
Every software product has a finite lifespan, some products die soon while others last for several years. Products are ultimately outcompeted, replaced, discontinued, disrupted, merged into other products, become financially unviable or just succumbed to lawsuits or structural shifts in the market.

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Tags: Innovation, Management, Business Strategy

Product Management — the Art & Science of Hiring
Medium
December 01, 2020
While bad product manager traits are abundantly clear, good product manager traits are always set in context of the organization, industry, type of product, stage of product and go-to-market motion.

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Tags: Management, Marketing, Business Strategy

Divestitures: Key Questions for Separating the “Service”​ Function(s)
Medium
December 01, 2020
Given the recent evolution of the consumption economy everything from technology to car rides are being offered as a “Service”, traditional product companies are in transition to service based business models. In additions, several product and service business units are not separating out as different companies by engaging in carve-outs, asset sales or even pure spin-offs. Service is a very customer facing function, often having varying definitions across industries and sectors e.g., Support, Training /Education Services, Professional Services and Product as a Service etc.

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Tags: Management, Leadership, Mergers and Acquisitions

M&A Integration, Creating Value from a “Carve-in” Transaction
Medium
November 30, 2020
Most people have heard of conventional M&A integration and Divestitures (be it carve-outs or spin-offs). However, the rare cases of carve-in transactions exist as well, albeit less prevalent than the former deal types. It does have its own triggers, rationale, transaction process, nuances and approach to integration which marginally differ from conventional M&A integration. Having had the good fortune of executing two of these during my career (both public companies), I thought I would share my thoughts on this topic.

See publication

Tags: Social, Management, Leadership

M&A: 10 Key Questions for Integrating the “Services” Function
Medium
November 29, 2020
In the digital age, we are transitioning into business models where traditional products are now delivered as services. Mainstream trends such as cloud, IoT etc. have altered consumption mechanisms, evolution of social and mobile have created new channels for customers to interact and consume support in real time. 80% of the customers use at least 3 channels expecting immediate and cohesive experience across all of them. Service (or support) functions always touch the customer and is a critical ingredient of customer experience. In the M&A integration world, services are moving from being a value driver of cost synergy towards creating revenue synergies. …

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Tags: Digital Transformation, Management, Leadership

9 Adoption Considerations for Augmented Reality
Medium
November 28, 2020

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Tags: AR/VR, Digital Disruption, Innovation

6 Ways to Fu*k Up a Product Turnaround
Medium
November 23, 2020

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Tags: Leadership, Management, Startups

M&A Integration, Not Business as Usual
Medium
November 22, 2020

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Tags: Leadership, Management, Mergers and Acquisitions

Product Detonation: 7 Recipes from Hell
Medium
November 17, 2020

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Tags: Leadership, Management, Startups

Productization of AI: 5 Notable Barriers
Medium
November 16, 2020

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Tags: AI, Change Management, Innovation

Software Products: 8 Barriers to Scale
Medium
November 12, 2020

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Tags: Business Strategy, Management, Startups

Value of Data in Autonomous Driving: A Fireside Chat with Nitin Kumar, Silicon Valley CEO & Investor
Women in Big Data
November 06, 2020

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Tags: Big Data, Digital Disruption, Autonomous Vehicles

The 'Product Vs. Services' Conundrum
Forbes
October 13, 2020

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Tags: Management, Leadership, Business Strategy

Autonomous Driving Business Models : Disruptive Tech
Laiyuan
July 30, 2020

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Autonomous Driving Business Models Part 2
Forbes
July 21, 2020

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Tags: AR/VR, Digital Disruption, Autonomous Vehicles

All You Need to Know About Hostile Takeovers
Dealsroom
July 21, 2020

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Tags: Management, Leadership, Mergers and Acquisitions

Autonomous Driving Business Models Part 1
Forbes
June 24, 2020

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Pathways To Adoption For Autonomous Driving Infrastructure
Forbes
June 04, 2020

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Edge Computing: Drivers and Trands
IMC USA
May 18, 2020

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Tags: AI, Cloud, IoT

Preparing For A Zero-Touch Business Paradigm
Forbes
May 11, 2020

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Tags: Digital Disruption, Innovation, Sales

Business Pivot: A Point of View
CEO Today
April 01, 2020

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Tags: Innovation, Management, Leadership

10 Details About Voice-Activated Tech Every User Should Know
Forbes
March 30, 2020
Between Siri, Alexa and Google Assistant, the world seems to have a lot of voice-activated assistants these days. Voice recognition has grown immensely from its early days and is now being integrated into an ever-growing number of devices and applications...

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Tags: Digital Disruption, Emerging Technology, IoT

Six Operational Challenges That Come With IoT
Forbes
March 27, 2020
IoT is now widely regarded as a transformative force. According to Juniper Research, by the end of 2020, there will be 38.5 billion devices connected to the internet — a growth rate of 285% since 2015...

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Tags: Digital Disruption, Emerging Technology, IoT

Artificial Intelligence: Evaluating M&A Deals
Medium
February 29, 2020
understanding key questions, dirvers and levers impacting valuation in articial intelligence M&A deals.

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Tags: AI, Digital Disruption, Mergers and Acquisitions

M&A Integration: Maturity Models
Thinkers 360
February 12, 2020

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Tags: Leadership, Management, Mergers and Acquisitions

Stalled Product Strategy: 8 Warning Signs
Medium
January 12, 2020

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Tags: Digital Transformation, Leadership, Management

Understanding Political Risk in M&A Transactions
Import from medium.com
January 05, 2020
We are living in very interesting times today, the M&A activity over the past two years has been on record high and a very high number of them have been international transactions. In parallel to this unprecedented deal activity runs an era of protectionism, trade wars, currency battles, tariffs

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Tags: Risk Management, Business Strategy, Mergers and Acquisitions

M&A Integration: Creating Value From Loyalty Programs
Innovation Enterprise
November 29, 2019
The core purpose of a loyalty program is to instill repeat buying behavior from customers through incentivizing them to stay and measure buying patterns. This is not just applicable to B2C business but B2B needs to do this to enhance their relationship with their end customers. During an M&A Integration, one needs to increase the rigor towards this aspect given the compelling need to retain key customers during a time of flux and change within the organization. Enhanced focus on customer loyalty programs or even creating one (should it not exist) during M&A integration created increased customer intelligence, ability to design engagement, promotion strategies, profitability shifts, customer retention and acquisition when cross selling teams are ready. Success with this requires a strategic and thoughtful approach with multiple areas of focus:

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Tags: Customer Experience, Mergers and Acquisitions, Customer Loyalty

M&A Integration: Creating Value From 'Acqui-Hires'
Innovation Enterprise
November 17, 2019
Acqui-hire - The process of acquiring a company to recruit its employees, without necessarily showing an interest in its products and services (or their continued operation).

Acqui-hires has entered the vocabulary of M&A professionals in the recent past. There are many stories of organizations translating the art of such deals into science and seeing success with it, but there are also horror stories about such transactions. Although, the advent of 'digital' business models has taken the acqui-hire concept outside of technology companies, the bulk of these deals are still entrenched in the TMT (Tech, Media and Telecom - in that order) sectors.

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Tags: Change Management, Business Strategy, Mergers and Acquisitions

M&A Integration: Creating Value From The 'Service' Function
Innovation Enterprise
October 17, 2019
In the digital age, we are transitioning into business models where traditional products are starting to be delivered as services. Mainstream trends such as cloud, IoT etc. have altered consumption mechanisms; the evolution of social and mobile has created new channels for customers to interact and consume support in real time. 80% of customers use at least three channels expecting immediate and cohesive experience across all of them. Service (or support) functions always touch the customer and is a critical ingredient of customer experience.

See publication

Tags: Customer Experience, Management, Mergers and Acquisitions

M&A Integration: Creating Value From e-Commerce Transactions
Innovation Enterprise
September 29, 2019
Over the past few years, we have seen the advent of the 'pure click' retail industry i.e., a 100% digital business model with no physical presence, some familiar businesses are GILT, Flowers.com etc. Traditional brick and mortar companies are now transitioning to 'brick and click' business models and in some cases completely walking away from the traditional brick model.

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Tags: Digital Transformation, Business Strategy, Mergers and Acquisitions

M&A Integration: Creating Value From A 'Carve-in' Transaction
Innovation Enterprise
July 05, 2019
Most people have heard of conventional M&A integration and also Divestitures (be it carve-outs or spin-offs). However, the rare cases of carve-in transactions exist as well, albeit less prevalent than the former deal types. It does have its own triggers, rationale, transaction process, nuances, and approach to integration which marginally differ from conventional M&A integration. Having had the good fortune of executing two of these during my career (both public companies), I thought I would share my thoughts on this topic.

See publication

Tags: Innovation, Business Strategy, Mergers and Acquisitions

Divestitures : A Strategic Perspective
Innovation Enterprise
June 22, 2019
All views expressed are my own and have do not reflect views of FTI Consulting in any way.

Divestitures are generally not as well understood as acquisitions. Stakeholders use a variety of terminologies, have different expectations from value and the time to value etc. Many people consider divestitures a symmetrical mirror image of acquisition which is not the case when we look at practical considerations around both transaction strategy and execution.

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Tags: Innovation, Business Strategy, Mergers and Acquisitions

M&A Integration: Customer Experience (CX) As A Value Driver
Innovation Enterprise
April 12, 2019
Over the last few years, M&A has become a top line growth play in many sectors making customers the center of focus during integration between two companies. Acquirers have evolved from defensive plays around customer retention to aggressive customer acquisition, proactive predatory plays on new customer segments leveraging acquired capabilities and enhancing customer experience. While CX (Customer Experience) has in itself evolved into a well-defined body of knowledge, its application in the M&A context is often not well understood. The last few transactions that I have done, my clients have explicitly requested assistance and advice with CX with full work streams swinging into action with the IMO.

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Tags: Customer Experience, Digital Transformation, Mergers and Acquisitions

Board Of Advisors – An Important Lever in Value Creation
Linkedin
February 01, 2019
Board of Advisors or Advisory Boards as some call them are often very misunderstood from a terminology, purpose and execution perspective. Having had a lot of experience in working in the Silicon Valley ecosystem, let me shed some light on how this should work.

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Tags: Innovation, Startups, Entrepreneurship

Blockchain: How To Conduct Your Due Diligence And Evaluate Business Models
Forbes
January 24, 2019

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Tags: Blockchain, Digital Disruption, Emerging Technology

Mindmap of a Consulting Partner
Slideshare
January 03, 2019

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Tags: Change Management, Leadership, Management

Keeping Peace with the Cloud
FTI Consulting
November 12, 2018

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Tags: Cloud, Digital Disruption, Digital Transformation

Crypto Invest Takeaways:2018
Linkedin
November 12, 2018
As Blockchain and the Crypto economy continue to gain momentum and scale, multiple companies are emerging and there is a lot of buzz around blockchain, decentralization, value chain definitions, communities and interesting projects. I happened to attend the Crypto Invest conference in Los Angeles earlier this week and met some fascinating players with great ideas. While crypto and blockchain are here to stay, it is going to be some time before we see a killer app at the scale of Bitcoin. Here are some takeaways :

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Tags: Blockchain, Cryptocurrency, Innovation

Creating Value From Brands M&A Integration and how brands need to be managed
Innovation Enterprise
April 11, 2018
Surveys have revealed that more and more organizations are now seeking revenue growth as opposed to cost reduction through M&A; one of the key levers for maximizing revenue synergies is the integration of brands.

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Tags: Marketing, Business Strategy, Mergers and Acquisitions

Technology Sector M&A: Trends and Drivers in 2018
linkedin
January 07, 2018
Should the current political regime pull off the tax proposal, we will see more money with the corporates and hence more M&A is likely. Which also means higher valuations and competition for PE from the strategic buyers. A likely impact on interest expenses deductions will make debt more expensive after tax will tend to draw PE firms away from riskier deals given they involve debt in the portfolio company structure.

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Tags: Innovation, Startups, Mergers and Acquisitions

Roku, TiVo, and the Value of Attention Infrastructure
Import from medium.com
November 04, 2017
I watched with more than a little interest as Roku began the process of marketing its IPO a month ago. The company did an excellent job of positioning itself at the center of the technological Big Bang that has seen the entertainment universe simultaneously fragmenting and expanding, sending consume

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Tags: Innovation, Marketing, Business Strategy

M&A Integration: selecting the right governance model to unlock value
linkedin
October 31, 2017
We have come a long way from the pure consolidation or diversification types of deals prevalent in the 1980s and 90s, even the first part of the century witnessed some of these deals. In today's world we have a fair share of consolidations and adjacency diversifications, to add to it we have high volumes of technology tuck-ins, acquihires, carve-out integrations and new business model acquisitions. In 2016 and 2017, deal volume, velocity and values attained record levels and there were buyers who did deals falling into all of the aforementioned categories creating a lot more integration complexity.

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Tags: Management, Business Strategy, Mergers and Acquisitions

M&A corporate development: revenue synergy, the leakage problem
linkedin
October 12, 2017
Several of my corporate development network are not fans of revenue synergies and more than a few have told me that they do not like to pay for it. However, in the era of buying capabilities, market, new business models and customers - the conversation around revenue synergies is unavoidable. Valuations are high, assets are at a premium and shareholders want an enhanced return on equity through M&A.

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Tags: Management, Business Strategy, Mergers and Acquisitions

M&A Integration: The changing mechanics of modern day value creation
linkedin
October 10, 2017
Over the last few years, the rules of business have changed a lot. Technological shifts have been exponential spawning out new business models, older incumbents have been left behind or are trying to acquire themselves into the modern era.

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Tags: Management, Business Strategy, Mergers and Acquisitions

M&A Strategy through Integration: adapting to the new world order of disruptive business models
linkedin
October 04, 2017
The rules of business continue to be redefined by disruptive technologies, and at a global scale altering business models, value propositions, customer needs, interaction models, the economic logic for underlying profits and evolution of new, interconnected ecosystems.

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Tags: Innovation, Business Strategy, Mergers and Acquisitions

MWC 2018, San Francisco : Themes and Takeaways
linkedin
September 19, 2017
This has been the first time ever that MWC came to the United States, usually synonymous with Barcelona it is now starting to spread its wings across the world. After attending the one in Barcelona and now in San Francisco, I really believe that the conference is much more than just mobile and perhaps needs to rethink its own branding.

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Tags: AI, AR/VR, Innovation

M&A Due Diligence: The coming of age for Cyber Security Due Diligence
linkedin
September 17, 2017
Digital has become the new buzzword today, it is rare to see a publication today with no articles on digital every day. Organizations are scrambling to establish or consolidate their positions in the digital world and many are taking the non-organic route i.e., M&A to acquire capabilities and digital assets.

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Tags: Cybersecurity, Digital Transformation, Mergers and Acquisitions

M&A Integration: Value Creation through Complexity Reduction
linkedin
September 02, 2017
Almost every executive that I speak to, be it a CEO of a global multi-national firm, a CEO of a startup or a business leader speaks about the incredibly complex environment they operate in today making their jobs more stressful than 10 years ago. I believe that this so-called complexity is only going in rise with globalization, multiple regulations, disruptive business models, new competitors, changing customer preferences, more M&A and a plethora of emerging technologies etc.

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Tags: Agile, Business Strategy, Mergers and Acquisitions

M&A Due Diligence: The rise of Customer Due Diligence
linkedin
August 26, 2017
During transactions, we hear various flavors of due diligence i.e., Financial, Legal, Operational, Commercial, Technology at times IT and more recently Customers. So, what took it so long for customer due diligence to become a mainstream area of assessment? The key answer is that companies and investors thought they already did look at customers through the lenses of commercial and financial due diligence, this is now proving to be insufficient. Customer diligence is focused on the customer versus market and industry dynamics often captured in commercial due diligence.

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Tags: Customer Experience, Business Strategy, Mergers and Acquisitions

M&A Due Diligence : The growing importance of Tech DD
Import from medium.com
August 21, 2017
When technology is the business and the business is technology. Given the business environments today, the level of disruption and the speed of businesses getting obsolete or changing their business model is incredible. Technology is transforming several industries to opportunities provided by the...

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Tags: Digital Disruption, Innovation, Mergers and Acquisitions

M&A Integration: Creating value from the R&D function
Medium
August 19, 2017
As the M&A landscape shifts from consolidation deals looking to deliver cost synergies from back office functions to more revenue synergies from go-to-market, the role of R&D as function and a source of synergies become more important. It is one of the functions which tends to enable both cost and revenue synergies from a deal.

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Tags: Innovation, Business Strategy, Mergers and Acquisitions

Disruptive Tech: “Blockchaining” the Internet of Things
Import from medium.com
August 18, 2017
Bringing Disruptive Solutions TogetherThe Internet of Things (IoT) opportunity is real today, in fact it is here and now. The economic value created by IoT over the next 2–3 years is expected to touch $3 Trillion with 20–25 Billion devices connected.This growth is explosive, fast paced and somew

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Tags: Blockchain, Innovation, IoT

Due Diligence : Evaluating ICO (Initial Coin Offerings)
Import from medium.com
August 12, 2017
Conducting Effective DiligenceUnderstanding ICOsInvesting in an ICO is like funding a start-up with just a plan on paper, think more on the lines of crowdfunding and a variant of the Kickstarter model.The Economist describes an ICO as,ICOs are essentially digital coupons, tokens issued on an indeli

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Tags: Blockchain, Cryptocurrency, Innovation

Disruptive Tech : Virtual Reality Insights
Import from medium.com
August 11, 2017
https://medium.com/media/d4a71ecf5cccd8befa68ea71789a9f52/href

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Tags: AR/VR, Digital Disruption, Innovation

Disruptive Tech : A Perspective on Open Source Business Models
Import from medium.com
August 10, 2017
https://medium.com/media/fb81f19b53b232b47b4f7ca7748fc4e0/href

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Tags: Innovation, Open Innovation, Business Strategy

Disruptive Tech : Ad Tech Insights
Import from medium.com
August 10, 2017
https://medium.com/media/7cf874e327e4f6aa7ee80b397af8da32/href

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Tags: Digital Transformation

Disruptive Tech : Riding the Augmented Reality Wave
Import from medium.com
August 10, 2017
https://medium.com/media/5e4fb61588ce65d8b178f843e50e4956/href

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Tags: AR/VR, Digital Transformation, Innovation

M&A Integration: Creating Value from the Marketing Function
linkedin
August 01, 2017
The search for revenue growth is now becoming a core driver behind M&A making revenue synergies or GTM synergies as a very important part of deal value.

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Tags: Marketing, Sales, Mergers and Acquisitions

Laws of Disruption
linkedin
July 24, 2017
§ Data, the new currency of digital: Volume of data and control over it will be the new definition of value and scale (not physical assets) in future

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Tags: Digital Disruption, Innovation, Business Strategy

The Anatomy of Disruption
linkedin
July 21, 2017
In the last decade or so, we have seen so many iconic companies of the past get disrupted by new technologies and business models. These companies saw the new players as benign, not in the same league as them, not what the market demanded or conducive to the economics of how they made money.

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Tags: Digital Transformation, Digital Disruption, Innovation

Disruptive Tech: Impact on Auto Dealers
LinkedIn
July 07, 2017
Numerous reports state varying opinions on the future of car dealers from being indispensable to a dinosaur industry waiting to blow up. The reality might be somewhere in between for the near term at least i.e., 5-7 years. Auto dealers while have undergone some shifts in the last 2-3 decades they have come nowhere close to the modern-day concept of a store that is led by customer experience e.g., think Apple who delivers exceptional customer interaction, highest levels of service quality and in store seamless problem solving setting a new paradigm – this is all customer experience led.

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Tags: AR/VR, Blockchain, Digital Disruption, IoT

Management Consulting : Understanding client personalities for better prospecting (Part 2)
linkedin
July 05, 2017
Further to my article in Part 1 on how to analyze client personalities and understand them during the targeting cycle. I also got some feedback from readers that these observations scale beyond the management consulting world and are applicable to any services business in general, that makes sense and I would encourage everyone to read this article considering just that in mind.

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Tags: Management, Sales, Business Strategy

A Perspective on Complexity Reduction
linkedin
June 25, 2017
Almost every executive that I speak to, be it a CEO of a global multi-national firm, a CEO of a startup or a business leader speaks about the incredibly complex environment they operate in today making their jobs more stressful than 10 years ago. I believe that this so-called complexity is only going in rise with globalization, multiple regulations, disruptive business models, new competitors, changing customer preferences and a plethora of technologies etc.

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Tags: Management, Change Management, Sales, Business Strategy

M&A Sales Integration: Creating Value from Channels
linkedin
June 15, 2017
The Sales function encompasses of multiple sub-areas such as account management, field sales, sales operations, inside sales, channels, avoiding channel conflicts etc. Channels help increase market coverage and enable companies to compete globally. There are different kinds of channel partners e.g., direct resellers, distributors, system integrators etc.

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Tags: Sales, Business Strategy, Mergers and Acquisitions

M&A Integration - the art and science of decision making
linkedin
June 13, 2017
M&A Integration is a very complex activity attributed to multiple functions, personnel, products, geographies, customers, unique nuances and the sheer number of tasks to be executed. Brining all this together requires several decisions to be made in quick order. Decision making is part art and part science, seasoned M&A Integration professionals understand the 4 Vs surrounding good decision making i.e., volume, velocity, value and variety. How, when and where these integration related decisions are made can impact the end state of the integration.

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Tags: Risk Management, Business Strategy, Mergers and Acquisitions

M&A Integration: A PoV on unlocking strategic value from the GTM functions
linkedin
April 09, 2017
M&A Integration surveys have revealed that more organizations are now seeking revenue growth as opposed to cost reduction through M&A. At the heart of revenue growth is the customer and therefore functions that touch customers such as sales, marketing, service, products, customer experience and pricing on the front end and customer service, billing, invoicing and collections at the back end become critical to align and integrate right way in order to maintain stability or develop a sustainable competitive advantage.

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Tags: Culture, Business Strategy, Mergers and Acquisitions

M&A Integration: Creating Value From High Priced 'Tuck-In' Acquisitions
Innovation Enterprise
April 02, 2017

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Tags: Leadership, Business Strategy, Mergers and Acquisitions

Disruptive Tech: A Perspective on Drones
linkedin
March 27, 2017
Drones have been a big buzz word off late in the business world and if you look back they have been proliferating into the consumer market at an alarming rate ranging from toys, to cameras to monitoring systems etc. In some cases, also referred to as UAV (unmanned aerial vehicles). Goldman Sachs says $20 b market by 2021, VC investment of $400 m in 2016.

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Tags: AI, Digital Disruption, Autonomous Vehicles

M&A Integration: The right integration strategy for the sales function
linkedin
March 14, 2017
One of the biggest challenges during M&A are integration of Sales forces. Sales (along with Marketing) is the central force driving revenue and profitability while being closest to the customers. Yet, integrating sales forces and retaining personnel ranks amongst the top risks in M&A - a recent survey from FTI Consulting revealed that the Sales function had 3X more turnover than the average.

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Tags: Sales, Business Strategy, Mergers and Acquisitions

M&A Integration: MOE (Merger of Equals), a PoV
linkedin
March 07, 2017
Merger of Equals, a concept that I have never personally agreed with during the course of my M&A career. Yet, we hear this so many times in the media and executive messaging. I have personally experienced that there are no companies created equal, hence this messaging has always been somewhat problematic for me. If you dimension a company by e.g., size, capabilities, market share, brand, products, executive talent, engineering talent, geographic reach, depth of penetration etc., it is clear that companies are not really equal across all (or even some) dimensions.

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Tags: Culture, Business Strategy, Mergers and Acquisitions

MWC (Mobile World Congress) 2017 - Insights and Takeaways
linkedin
March 05, 2017
It has been a few years since I have visited MWC (4 years to be precise) and it has indeed grown and reconfigured itself in several different ways. Like CES, MWC ought to put better definitions to what is mobile while it clear that it has gone way past the device e.g., the people selling room scale VR, space economy pioneers and people playing at the periphery of mobility were all lumped into one big happy family. Perhaps time to rebrand MWC to IoT-WC or something even more creative.

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Tags: AI, AR/VR, IoT

The changing face of M&A integration-insights from the technology sector
linkedin
February 02, 2017
The changing face of M&A integration-insights from the technology sector

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Tags: Management, Business Strategy, Mergers and Acquisitions

A Perspective on Open Source Software Business Models
linkedin
January 30, 2017
Open source software, where users have access to source code, has grown exponentially in the past decade and is driving a transformational shift in the software industry. With its origins rooted in the hacker community and free software principles, open source has become mainstream — disrupting existing business models for multi-billion dollar technology companies. Today, technology companies with open source business models are proving they can monetize their products and ancillary services, creating value through cheaper and improved technologies. Open source is here to stay and continues to create myriad opportunities for nontraditional players. Open source changes the way enterprises perceive, purchase, and utilize software. In its early years, enterprises were attracted to open source software (“OSS”) because it was a lower cost alternative to closed source proprietary software. By 2011, however, the price tag was still a key consideration but the primary reason for adopting OSS was to avoid being locked into one software vendor. More recently, quality of software solutions ranked as the primary reason for OSS adoption.

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Tags: Open Innovation, Management

Divestitures : Considerations for Operationally Separating the "Service"​ Function(s)
linkedin
January 19, 2017
Given the recent evolution of the consumption economy everything from technology to car rides are being offered as a "Service", traditional product companies are in transition to service based business models. In additions, several product and service business units are not separating out as different companies by engaging in carve-outs, asset sales or even pure spin-offs. Service is a very customer facing function, often having varying definitions across industries and sectors e.g., Support, Training /Education Services, Professional Services and Product as a Service etc.

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Tags: Customer Experience, Management, Sales, Business Strategy

CES 2017 : Themes and Takeaways
linkedin
January 07, 2017
All views expressed are my own and have do not reflect views of FTI Consulting in any way.

I have been a regular visitor at CES for many years, this one in 2017 was the largest that I have ever attended with attendee numbers claimed to be over 150,000 leaving the infrastructure in Las Vegas very challenged. Needless to the say, the number of exhibitors

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Tags: AI, AR/VR, Cybersecurity, IoT, Data Center

Insight Based Selling for Management Consultants
linkedin
January 07, 2017
In today’s world, buyers have a lot of information and choices about products services and brands resulting in starting the sales cycle before you have engaged with them. At times, this information gives them confidence to get a head start on decision making and at times all the information overload confuses them. They need people to share ideas, help them think through problems and solutions yet many consulting firms (and practices within firms) have struggled to adapt to the new age of insightful sales, select few are getting it right and winning.

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Tags: Management, Sales, Business Strategy

M&A Integration: not business as usual
linkedin
October 28, 2016
As soon as a company makes a decision to acquire another, it is time to step on the gas and do a few things differently to minimize risks and maximize value. No, the time for integration is not business as usual - a lot is about to change. I have seen executive and management teams often make the mistake of communicating it is business as usual and nothing will change, this statement cannot be more misguided and can create serious credibility issues with all stakeholders.

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Tags: Management, Business Strategy, Mergers and Acquisitions

Management Consulting : Understanding client personalities for better prospecting (Part1)
linkedin
July 04, 2016
As a seasoned management consultant with nearly two decades of experience with both sales and delivery, I have really learned to appreciate the value of time when prospecting and quickly identifying what one can convert to an eventual sale and what cannot.

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Tags: Management, Sales, Business Strategy

6 Board Memberships
Board Member
Thinkers 360
October 20, 2020

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Tags: Big Data, Cybersecurity, Digital Disruption

Operating Partner
Diode Capital
October 01, 2020

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Tags: Emerging Technology, Leadership, Entrepreneurship

Appnomic
Appnomic
October 01, 2019
CEO and Board of Director of Appnomic, an AI based self-healing enterprise company

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Tags: AI, Innovation, Business Strategy

SmartBeings Inc
SmartBeings Inc
July 01, 2018
SmartBeings is a silicon valley based startup & creator of WooHoo , an award-winning Voice AI Assistant for Enterprises. WooHoo brings the convenience of voice AI technologies to enterprises through its Voice-as-a-Service ( VaaS), Facial Recognition & a Cloud-based AI Platform. WooHoo is the worlds first integrated AI Assistant that combines the power of Voice AI Technologies with IOT, converting voice into actions and delivering the personalized and intuitive user experience.

SmartBeings Inc designs AI-driven IoT products and platforms to solve real-world problems utilizing AI, deep learning, voice-based technologies (incl. NLP & acoustics), facial recognition, security & data encryption, and cloud connectivity.

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Tags: AI, Cloud, IoT

Crosby
Crosby
May 01, 2018

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Tags: Innovation, IoT, Startups

Ec Council IoT Board
EC-Council
January 18, 2017

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Tags: IoT, Management, Leadership

1 Book
Audiobook: Wargaming for M&A Integration Leaders
Dealsroom
January 03, 2019
Develop foresight, startegize and execute under uncertainity, prepare the integartion teams for disruption and course correction

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Tags: Leadership, Business Strategy, Mergers and Acquisitions

1 Book Award
American Business Award for the Book "Getting to the Partner Level"
American Business Awards
March 04, 2017

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Tags: Innovation, Leadership, HR

1 Book Chapter
The Art of M&A
McGraw Hill
November 12, 2019
Subject Matter Expert on AI Based Valuations

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Tags: AI, Business Strategy, Mergers and Acquisitions

1 Conference Publication
Modern Approach to M&A Integration
M&A Science
October 24, 2020

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Tags: Management, Leadership, Mergers and Acquisitions

2 eBooks
Wargaming for M&A Integration Leaders
FTI Consulting
December 19, 2017

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Tags: Leadership, Business Strategy, Mergers and Acquisitions

Getting to the Partner Level: A Practical Guide for Management Consultants
IMC
August 06, 2015

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Tags: Innovation, Leadership, Sales

1 Faculty Member
Institute of Mergers and Acquisitions
IMAA
March 04, 2019

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Tags: Leadership, Management, Mergers and Acquisitions

6 Industry Awards
Innovator of the Year
International Business Award
August 11, 2018

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Tags: Innovation, Leadership, Business Strategy

M&A Consultant of the Year
Finance Monthly
August 01, 2018
honor description Received for pioneering new approaches of Platform and Blockchain M&A

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Tags: AI, Innovation, Mergers and Acquisitions

Consulting Executive of the Year
CeoWorld
June 02, 2018

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Tags: Innovation, Leadership, Mergers and Acquisitions

Top Consultants of 2018
CEO Today Magazine
May 01, 2018

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Tags: Innovation, Leadership, Mergers and Acquisitions

ICMCI representative to the UN
ICMCI
February 21, 2017

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Tags: Management, Leadership

40 under 40
The M&A Advisor
May 25, 2012

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Tags: Management, Leadership, Mergers and Acquisitions

5 Industry Certifications
Certified M&A Specialist
M&A Council
January 03, 2019

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Tags: Leadership, Business Strategy, Mergers and Acquisitions

CEO Worldwide
CEO Worldwide
April 01, 2010
Certified Interim CEO (iCEO)

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Tags: Management, Leadership, Entrepreneurship

IMCB International Management Consultants Certification Board
IMCB ™ International Management Consultants Certification Board
April 01, 2010
Master Management Consultant


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Tags: Management, Leadership

Certified M&A Advisor
Alliance of M&A Advisors
January 05, 2010

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Tags: Change Management, Business Strategy, Mergers and Acquisitions

(ISC)²
(ISC)²
February 01, 2002
Certified Information Systems Security Professional

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Tags: Cybersecurity, Privacy

46 Influencer Awards
Top 50 Influencers: Cryptocurrency
Thinkers 360
April 01, 2021

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Tags: Cryptocurrency

Top 50 Influencers: Business Strategy
Thinkers 360
December 31, 2020

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Tags: Business Strategy

CX Influencer
Thinkers 360
December 12, 2020

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Tags: Customer Experience

RPA Influencer
Thinkers 360
November 03, 2020

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Tags: RPA

Top 50 Influencers: RPA (Oct 2020)
Thinkers 360
October 20, 2020

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Tags: RPA

Top 50 Influencers: Blockchain
Thinkers 360
October 08, 2020

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Tags: Blockchain

Top 50 Influencers: HR
Thinkers 360
October 02, 2020

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Tags: HR

Top 20 Influencers: Change Management
Thinkers 360
September 21, 2020

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Tags: Change Management

Top 50 Influencers: HR
Thinkers 360
September 11, 2020

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Tags: HR

Top 50 Influencers: RPA
Thinkers 360
September 09, 2020

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Tags: RPA

Top 10 Influential CEOs
Beyond Exlamation
September 02, 2020

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Tags: Digital Disruption

Top 50 Influencers: RPA
Thinkers 360
September 02, 2020

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Tags: AI

Top Thought Leader on M&A
Thinkers 360
August 23, 2020

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Tags: Mergers and Acquisitions

Top 50 Influencers: Cloud (Aug 2020)
Thinkers 360
August 21, 2020

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Tags: Cloud

Top 50 Influencers: 5G
Thinkers 360
August 18, 2020

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Tags: 5G

Top 50 Influencers: Customer Loyalty
Thinkers 360
August 12, 2020

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Tags: Customer Loyalty

Top 5 Influencers: Autonomous Drivig
Thinkers 360
August 08, 2020

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Top 10 Influencers: Digital Disruption
Thinkers 360
July 14, 2020

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Tags: Digital Disruption, Emerging Technology, Innovation

Top 50 Influencers: Cloud
Thinkers 360
July 02, 2020

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Tags: Cloud, Digital Transformation, Data Center

Top 50 Influencers: Change Management
Thinkers 360
June 30, 2020

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Tags: Management, Leadership, Change Management

Top 5 Influencers: Strategy
Thinkers 360
June 29, 2020

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Tags: Management, Leadership, Business Strategy

Top 10 Influencers: Autonomous Driving
Thinkers 360
June 22, 2020

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Tags: Autonomous Vehicles

Top 50 Influencers: VR
Thinkers 360
June 18, 2020

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Tags: AR/VR, Digital Disruption, Emerging Technology

Top 50 Influencers: AI
Thinkers 360
June 16, 2020

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Tags: AI

Top 50 Influencers: COVID-19
Thinkers 360
June 13, 2020

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Tags: COVID19, Digital Disruption, Digital Transformation

Top 50 Influencers: Security and Privacy
Thinkers 360
May 25, 2020

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Tags: Cybersecurity, Management, Leadership

Top 50 Influencers on Start Ups (May 2020)
Thinkers 360
May 10, 2020

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Tags: Digital Disruption, Startups, Management

Top 50 Influencers: Change Management
Thinkers 360
May 04, 2020

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Tags: Management, Leadership, Change Management

10 Best CEOs to Watch 2020
CIO Bulletin
May 04, 2020

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Tags: Innovation, Management, Leadership

Top 5 Influencers: AR and VR
Thinkers 360
April 26, 2020

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Tags: AR/VR, Innovation, Management

30 Fabulous Companies of the Year 2020
Pinterest
April 08, 2020

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Tags: AI, Digital Disruption, Innovation

Master of the Business Pivot
CEO Today
April 01, 2020

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Tags: Innovation, Management, Leadership

Top 50 Influencers: Managing Risk
Thinkers 360
March 22, 2020

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Tags: Future of Work, Risk Management

Top 50 Influencers: IoT
Thinkers 360
February 24, 2020

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Tags: Digital Transformation, Emerging Technology, IoT

Top 50 Influencers: Cloud
Thinkers 360
January 10, 2020
Here’s the Thinkers360 leaderboard for the top 50 global thought leaders and influencers on Cloud Computing for January 2020. Congratulations to all our thought leaders and experts who participated!

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Tags: Cloud, Digital Transformation, Digital Disruption

CEO Award for Business Model Innovation
CEO Today
January 02, 2020

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Tags: Innovation, Leadership, Entrepreneurship

30 Fabulous Companies of the Year 2020
Silicon Review
January 01, 2020

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Tags: Innovation, Entrepreneurship, Business Strategy

Gamechange of the Year
ACQ Awards
December 18, 2019

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Tags: Digital Disruption, Innovation, Business Strategy

Silicon Valley's Magnificient Four
CEO Today
December 12, 2018

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Tags: Leadership, Management, Social

Movers and Shakers 2018
Social Shake Up Show
February 02, 2018

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Tags: Sales, Social

Executives Making Impact
Golden Bridge Awards
January 10, 2018

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Tags: Entrepreneurship, Innovation, Leadership

Presidential Award for Excellence
EC-Council
March 04, 2017
Lifetime Innovation Award

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Tags: Business Strategy, Innovation, Leadership

Annual M&A Middle Market Thought Leader Award
Alliance of M&A Advisors
December 21, 2011

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Tags: Business Strategy, Leadership, Mergers and Acquisitions

Top 10 Influencers: Autonomous Vehicles
Thinkers 360
September 24, 0202

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Tags: Autonomous Vehicles

Top 50 Influencers: Data Center
Thinkers 360
August 13, 0202

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Tags: Cloud

Top 10 Influencers: Business Strategy
Thinkers 360
September 18, 0200

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Tags: Business Strategy

4 Keynotes
Value of Data in Autonomous Driving: A Fireside Chat with Nitin Kumar, CEO
Women in Big Data
October 21, 2020

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Tags: Autonomous Vehicles, Big Data, Digital Disruption

The 6th Annual Internet of Things Global Summit
Forum Europe
October 04, 2018
Thank you to the 200+ participants and speakers who have joined us over the two days of The 6th Annual Internet of Things Global Summit.



The Summit returned to Washington D.C on 4 - 5 October. This series of discussions, idea sharing, and networking was an opportunity to join the debate from the inside. For the first year, the event was free to attend to interested parties from the IoT community.

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Tags: AI, Innovation, IoT

Digital Transformation: Insight Based Selling
ABB
January 23, 2018

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Tags: Digital Transformation, Innovation, Sales

Hostile Takeovers: The Dark Side of M&A
The Growth Academy, Munich
January 25, 2011

A perspective on hostile takeovers. The presentation covers definitions, attack, defense, techniques and best practices. A subject that does not have much literature available in the public domain and a subject rarely talked about.

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Tags: Innovation, Leadership, Mergers and Acquisitions

44 Media Interviews
US district judge strikes down Trump’s new H-1B visa rules
Hindu Business Line
December 03, 2020

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Tags: Management, Legal and IP, Public Relations

AI trend and predictons
Thinkers 360
October 03, 2020

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Tags: AI, Digital Disruption, Emerging Technology

Self Healing Pioneers
Enterprise World Magazine
September 05, 2020

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Tags: AI, Digital Disruption, Data Center

Appnomic eyes Investment
Business Line
August 12, 2020

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Tags: AI, Digital Disruption, Management

Hotels to cut Outsourcing
The Economic Times
August 04, 2020

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Tags: Digital Transformation, Digital Disruption, Business Strategy

Rethinking Smart Manufacturing
Teletech
July 30, 2020

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Tags: Digital Disruption, Emerging Technology, Culture

Linkedin Etiquette
Darpan Magazine
July 28, 2020

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Tags: Social, Management, Sales

Cisco Racism Case
Economic Times
July 28, 2020

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Tags: Management, Leadership, HR

Heal Thyself: Self Healing Enterprise
Business India
July 27, 2020

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Tags: Cloud, Digital Disruption, Emerging Technology

Donald Trump Exec Order on H1B
Business Line
June 24, 2020

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Tags: Management, Leadership, Public Relations

Marketing Change: COVID 19
Forbes
June 10, 2020

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Tags: AI, Marketing, COVID19

Rethinking Smart Manufacturing for the New Normal
IoT World
May 26, 2020

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Tags: Digital Disruption, Innovation, IoT

Forbes Interview: Software Graveyards
Forbes
May 23, 2020

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Tags: Innovation, Management, Entrepreneurship

Appnomic: A Pioneer In Creating Self-Healing Software For IT Operations
Enterprise World
May 19, 2020

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Tags: AI, Emerging Technology, Innovation

Digital Transformation needs Business Models
Forbes
May 17, 2020

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Tags: Digital Transformation, Digital Disruption, Business Strategy

Point of View on Self-Healing Entreprise
UpTech
May 14, 2020

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Tags: AI, Digital Disruption, Emerging Technology

Technology Innovation
UpTech
May 14, 2020

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Tags: AI, Digital Disruption, Innovation

Digital Literacy Training Can Align Emerging Technologies
IoT World
May 01, 2020

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Tags: Digital Disruption, Innovation, IoT

Self Healing Entreprise
Forbes
April 29, 2020

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Tags: AI, Digital Disruption, Innovation

Why Industrial Automation Security Should Be a Renewed Focus
IoT World
April 27, 2020
As industrial organizations grapple with COVID-19 fallout, automation has become an even hotter topic. Experts fear, however, that the acceleration of automation could drive unforeseen consequences for organizations that don’t focus on security...

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Tags: Cloud, Innovation, IoT, COVID19

Don’t Forget Security-by-Design Principles in Times of Trouble
IoT World
April 23, 2020

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Tags: Cybersecurity, Emerging Technology, IoT

US Revisits Immigration Guidelines: COVID-19
The Business Standard
April 21, 2020
The Indian IT services industry is awaiting details of US President Donald Trump’s impending move to suspend immigration, in light of the pandemic.
Though details of the executive order are awaited, the IT industry is not likely to be affected much in the near term, given that mobility is already restricted. However, any sweeping change in regulations could affect moving human resources from India to the US over the medium term, according to industry sources...

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Tags: Digital Disruption, Emerging Technology, Diversity and Inclusion, COVID19

Post Covid-19, IT-BPO players see new business opportunities
Business Line
April 15, 2020

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Tags: Digital Disruption, Innovation, Management, COVID19

Covid-19: IT companies brace for disruption of service delivery model
Business Line
April 07, 2020

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Tags: Digital Disruption, Innovation, Management, COVID19

Appnomic: A unique product, from insight to foresight
Silicon Review
April 01, 2020

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Tags: AI, Digital Disruption, Emerging Technology

Business Pivot
CEO Today
March 31, 2020

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Tags: Innovation, Management, Leadership

IT cos find enabling ‘work from home’ challenging
Hindu Business Line
March 31, 2020

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Tags: Innovation, Management, Leadership

APPNOMIC: ‘Prevention is Better than Cure’ Stands for Technology too
CEO Views
March 11, 2020

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Tags: AI, Digital Disruption, Innovation

15 Effective Uses Of Virtual Reality For Businesses And Consumers
Forbes
February 14, 2020

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Tags: AR/VR, Digital Disruption, Emerging Technology

Featured on CNBC
Start up Nation
February 12, 2020

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Tags: AI, Digital Disruption, Startups

Self-Healing Product Launch
Yahoo Finance
January 31, 2020

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Tags: Digital Disruption, Emerging Technology, Innovation

Appnomic, on Self Healing Enterprise
MergerMarket
January 17, 2020

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Tags: AI, Digital Disruption, Mergers and Acquisitions

Innovators: Self-Healing Enterprise
NASDAQ
January 12, 2020

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Tags: AI, Digital Disruption, Emerging Technology

Top trends in AI, RPA, 5G to watch in 2020
Tech Target
January 03, 2020

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Tags: AI, 5G, RPA

Self-healing enterprise: how is AI changing the value profile of the enterprise?
Financier WorldWide
November 13, 2019

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Tags: AI, Innovation, Leadership

Appnomic, on Self Healing Enterprise
IoT World
November 11, 2019

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Tags: AI, Innovation, Entrepreneurship

Hall of Fame: Q&A with Appnomic’s Paddy Padmanabhan & Nitin Kumar
CEO Today
November 06, 2019

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Tags: AI, Business Strategy, Innovation

How Can M&A Professionals Adapt To The Changing Business Environment?
Superb Crew
March 12, 2019

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Tags: Digital Disruption, Management, Mergers and Acquisitions

How Can M&A Professionals Adapt To The Changing Business Environment?
Technews.com
March 10, 2019

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Tags: Digital Disruption, Business Strategy, Mergers and Acquisitions

Silicon Valley’s Magnificent Four: Behind the Network
CEO Today
January 03, 2019
Media interview on how to build and sustain a network

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Tags: Leadership, Management, Social

A Rainmakers Insight to Selling
Lawyer Monthly
January 03, 2019
selling in the moden world, transition to insight based selling

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Tags: Business Strategy, Leadership, Sales

Nitin Kumar – The CEO Consultant from Silicon Valley
CEO Today
April 18, 2018
leveraging disruption for modern day business

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Tags: Business Strategy, Digital Disruption, Innovation

Featured Profile on CEO Today
CEO Today
March 03, 2018

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Tags: Business Strategy, Digital Disruption, Innovation

Lean IT
Forbes
September 15, 0202

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Tags: Cloud, Digital Transformation, Management

1 Miscellaneous
Separation Management Office
M&A Science
October 01, 2002

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Tags: Leadership, Management, Mergers and Acquisitions

4 Panels
Silicon Valley's Magnificent Four
Master Communicator
November 06, 2020

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Tags: Social, Management, Leadership

Divestitures: A Strategic Perspective
M&A Science
June 10, 2020

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Tags: Management, Leadership, Mergers and Acquisitions

Hiring M&A talent for the new era
M&A Science
April 22, 2020

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Tags: Digital Disruption, Management, Mergers and Acquisitions

Corporate M&A Summit
C-Parity
October 13, 2016

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Tags: Innovation, Management, Mergers and Acquisitions

3 Podcasts
Leading with Impact
Master Communicator Podcast
May 12, 2020

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Tags: Management, Leadership, Culture

Grow it Forward: The Business Pivot
Advantage Talent
May 12, 2020

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Tags: Digital Disruption, Startups, Business Strategy

M&A Science:Modern Day Integration
M&A Science
January 03, 2019

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Tags: Innovation, Business Strategy, Mergers and Acquisitions

2 Speaking Engagements
Divestitures: Transition Services Agreements
M&A Science
October 08, 2020

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Tags: Management, Leadership, Mergers and Acquisitions

IoT Venture Investing and Global Trends
IoT World
June 29, 2020

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Tags: Digital Disruption, Emerging Technology, IoT

2 Videos
What Does it Mean to Go Digital?
Forbes
May 11, 2020

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Tags: Digital Transformation, Digital Disruption, Innovation

M&A Risk
Forrester
May 05, 2009
A Framework to evaluate Cyber Risk in M&A transactions and minimize integration risks

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Tags: Risk Management, Business Strategy, Mergers and Acquisitions

2 Visiting Lecturers
Disruptive Change
Georgetown University
August 21, 2020

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Tags: Digital Disruption, Management, Change Management

Faculty: IMAA
Institute of Mergers, Acquisitions and Alliances
April 03, 2019

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Tags: Business Strategy, Management, Mergers and Acquisitions

1 Webinar
Divestitures:Value Capture Through IT Disentanglement
CEO Worldwide
December 12, 2010
https://www.ceo-worldwide.com/whitepaper/wp000011-EN.pdf

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Tags: Innovation, Management, Mergers and Acquisitions

2 Webinars
Webinar Modern Day M&A Integration Adapting to the new world order in an era of disruptive change
MergerWare
January 06, 2019
The business world has changed over the last decade, M&A integration has not kept up. A perspective on how to adapt to the new world order

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Tags: Change Management, Business Strategy, Mergers and Acquisitions

Platform M&A: The Integration Frontier
MergerWare
January 03, 2019

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Tags: Digital Disruption, Business Strategy, Mergers and Acquisitions

34 Whitepapers
Product Value Leakage: The Services Mindset
Thinkers 360
October 19, 2020

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Tags: Digital Transformation, Entrepreneurship, Startups

Anatomy of Go-to-Market Motions
Linkedin
October 08, 2020

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Tags: Startups, Leadership, Sales

Product Management: Art and Science of Hiring
Linkedin
August 07, 2020

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Tags: Innovation, Leadership, Management

Turnaround of Failed M&A Integration Efforts
Linkedin
August 01, 2020

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Tags: Management, Leadership, Mergers and Acquisitions

Autonomous Driving: Mobility Data Challenges
Linkedin
July 04, 2020

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Tags: Autonomous Vehicles, Digital Disruption, Emerging Technology

Hostile Takeovers: The Anatomy
Linkedin
July 02, 2020

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Tags: Leadership, Mergers and Acquisitions, Public Relations

Understand Client Personalities
Linkedin
June 26, 2020

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Tags: Management, Leadership, Sales

Autonomous Driving: The Big Data Value Myth
Thinkers 360
June 25, 2020

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Hurting the Network- Part 3
Linkedin
June 20, 2020

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Tags: Leadership, Management, Sales

Autonomous Driving: Technology Stack Implications
Thinkers 360
June 15, 2020

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Tags: Autonomous Vehicles, Digital Disruption, Emerging Technology

The Stack Attack
Linkedin
June 14, 2020

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Tags: Digital Disruption, Innovation, Business Strategy

Value Based Selling
Linkedin
June 10, 2020

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Tags: Management, Leadership, Sales

Hurting the Network- Part 2
Linkedin
June 08, 2020

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Tags: Social, Management, Leadership

Hurting the Network- Part1
Linkedin
June 06, 2020

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Tags: Social, Management, Sales

Edge Computing: Drivers and Trends
Linkedin
June 02, 2020

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Tags: Cloud, Emerging Technology, Autonomous Vehicles

Anatomy of Software Graveyards
IMC USA
May 06, 2020
Every product has a finite life, some live longer than others. This article provides insights into the anatomy of the software graveyard journey.

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Tags: Business Strategy, Digital Disruption, Management

Effective Selling: Understand Customer Personalities
Slideshare
February 15, 2020

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Tags: Management, Entrepreneurship, Sales

Hostile Takeovers: The Dark Side of M&A
Slideshare
January 27, 2020

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Tags: Innovation, Leadership, Mergers and Acquisitions

Modern Day Sales for Management Consultants
SlideShare
January 22, 2020

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Tags: Leadership, Business Strategy, Mergers and Acquisitions

M&A Strategy and Integration
FTI Consulting
January 03, 2019

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Tags: Management, Business Strategy, Mergers and Acquisitions

Wargaming for Chief Information Security Officers
EC-Council
January 01, 2019


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Tags: HR, Risk Management, Legal and IP

Wargaming for CIOs
EC-Council
January 01, 2019

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Tags: Management, Leadership, Sales, Mergers and Acquisitions

IoT Driven M&A
FTI Consulting
December 06, 2018

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Tags: Innovation, IoT, Mergers and Acquisitions

India’s Offshore Industry: A Disruptor getting Disrupted
FTI Consulting
November 14, 2018

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Tags: Digital Disruption, Digital Transformation, Innovation

A Perspective on the Internet of Things
FTI Consulting
October 08, 2018

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Tags: Digital Disruption, Digital Transformation, IoT

Open Source Business Models
FTI Consulting
May 01, 2018

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Tags: Business Strategy, Digital Disruption, Open Innovation

Disruptive Technologies
FTI Consulting
January 14, 2018

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Tags: Digital Disruption, Emerging Technology, Innovation

Riding the Augmented Reality Wave
FTI Consulting
March 10, 2017
Augmented Reality Business Models

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Tags: AR/VR, Digital Disruption, Innovation

M&A Integration: Integrating XaaS Companies
FTI Consulting
March 10, 2017

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Tags: Cloud, Digital Transformation, Mergers and Acquisitions

OTT Providers : The Changing Landscape
FTI Consulting
February 10, 2017

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Tags: Customer Experience, Marketing, Sales

Realizing Revenue Synergies
FTI Consulting
August 19, 2016

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Tags: Digital Disruption, Innovation, Change Management

SaaS: Adapt or Lose Out
FTI Consulting
May 06, 2016

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Tags: Cloud, Digital Transformation, Innovation

Turnaround of a derailed M&A integration effor
CEO Worldwide
December 02, 2010

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Tags: Culture, Management, Mergers and Acquisitions

Managing M&A Information Risk:Towards Best Practices
Advantage Marketing
November 14, 2009

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Tags: Cybersecurity, Innovation, Mergers and Acquisitions

Radar

1 Prediction
2021 Predictions for AI

Date : September 23, 2020

Artificial Intelligence is just going to be embedded into everything we do within 12 to 24 months, it is like the Internet in the 1990s and people would be skeptical if we told them back then that Internet is not a technology, it is just a way of life. The "AI- ization" of everything is real, it is here and now.

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Blog

5 Article/Blogs
Voice Tech: Ways to Play
Thinkers360
October 11, 2020
[Image by Gerd Altmann from Pixabay]

Voice technology has come a long way in the last five years. Organizations and consumers have adopted voice technologies like text-to-speech, automatic speech recognition, natural language understanding, natural language generation etc. for mundane tasks through complex automation. In this article, I try to bring forth some insights around Voice Tech and possible business models.


Introduction
With any new technology, adoption and usage make the journey from emerging to being mainstream and voice is clearly crossing that chasm. Apple, Google, Baidu have reported hundreds of millions of devices using voice, and Amazon has 200 million users. Adoption is typically uneven, but the penetration levels of smartphones accelerate that journey when it comes to Voice Tech.

Given voice is not used in the same way by everyone, it creates opportunities to spread across context and experience continuums to find a sweet spot for deeper adoption. Use cases, context and method of access matter and playing a big role- voice adoption also differs by how people access it. While voice assistants are the media favorites, smart phones, in car assistants etc. are also very prevalent and scaling.


Altering Business Paradigms
Voice is literally changing how business works and customers think about products. Especially given we are in the middle of a global pandemic, the contact-less use cases have suddenly scaled by replacing touch intensive graphical user interfaces or buttons. With platform players like Siri, Alexa, Cortana, and Bixby creating broader use cases, the enterprise players like Nuance, Houndify etc. create niche opportunities with white labelled solutions.

The crowding of this market creates risk of rapid commoditization, but value is always created by context, user relationships and customer experiences which build the importance of skills like VUX (Voice User Experience) and VUI (Voice User Interface) specialists. Poor experiences can jeopardize use relationships, contaminate the brand, and impede adoption. Misunderstanding voice-based requests (poor ASR or NLU) can pollute the context itself e.g., answering an out of context question due to misinterpretation. Let us examine a few such improvements, these will enable various business models in the voice arena.


Boost Customer Interactions
One of the goals of voice technologies is to develop deeper personal relationships with the users and customers. The level of personalization possible with voice is much higher than the graphical user interface or the chatbot era. The sheer variety of systems, context and behaviors are the biggest challenge to automation or unified customer experience, voice can play a huge role in integration the technology ecosystem of hardware, software, and service together.


AI Enabled Automation
The convergence of Voice Tech and Artificial Intelligence create a myriad of opportunities as Voice Tech benefits from machine learning. AI is going to be embedded deep into the context enabling voice interfaces to easily leverage the scale. For examples, voice assistants can teach themselves how to solve problems better and quicker with your customers.


Sonic Marketing
Voice Tech is well on its path to be front and center of search engine optimization. It has started to migrate organizational thinking from text-based to voice-based SEO. As voice-based searches continue to increase, sonic marketing strategies must weave themselves around voice. Sonic marketing is more than search, it also spans voice content e.g., podcasts and sonic branding i.e., using audio to reinforce brand recognition. Voice-enabled ads provide advertisers with real-time measurement capabilities, enhancing the appeal of sonic marketing. Lack of in-house skills and knowledge make it a bit hard for early adoption of voice-based marketing strategies, but there is wide acknowledgement of the large opportunity it presents.


Voice Enabled Products
Voice has morphed from being a small feature on a smartphone to being able to control large ecosystem of products and services. They can eliminate the issue of multiple apps on multiple devices and siloed operation of ecosystems. Customers expect products to have native integration with their platforms of choice. All new generation products will have to be voice enabled for them to stay relevant and competitive.


The COVID-19 Catalyst
Coronavirus has provided an ideal catalyst to voice adoption. Given concerns on the spread, everyone from retail stores, to banks and hotels etc. have either created or planning contactless products, services etc. Voice technologies provide the perfect alternative to touching buttons or screens to interact and transact.


Business Models
Voice Tech is the unifying glue between a single ecosystem or multiple ecosystems enabling efficient distribution and monetization. Voice is also a way to quickly weave service economics around hardware or software. Voice can create voice enabled hardware infrastructure to drive larger adoption, create software modules to help developer communities to voice-enable applications or enhance existing services to provide better integration with products in the ecosystem.


Platform Based
Platform plays have been around for a while, it is about creating of a seamless interaction on a two-side marketplace and monetize transactions. Ability to gain critical mass on each side of the platform and engineer interoperability, interconnections through meaningful curation is the key. The hardware market is very disparate e.g., bulbs, plugs, home appliances etc. Voice assistants can make the integration seamless; the business model eliminates the need of many separate mobile applications into one voice interface. The key is to get as many hardware vendors to adopt the platform while driving adoption by the users leveraging platform business model. Monetization can be attained through the hardware vendor or the user, for now most cases are the former paying for services while user paying for voice enabled hardware like Alexa or Google Assistant.


Voice First Business Models
As voice adoption scales with voice only applications or voice enabled hardware, platforms will amplify reach, monetization, and scale by enabling third party solutions like marketing, analytics, security, automation etc. Almost all the Big-Tech players have embarked on creating such ecosystems to scale. KPIs to measure these ecosystems have been around # of skills e.g., Alexa, usage of skills, transactions enabled by ecosystems, # of ecosystems enabled e.g., smart home, smart car etc.


Transaction Based Business Model
The transaction-based business models have been popular for a while, we can see voice-based transactions scaling across value chains such as payments, advertising, marketing, food delivery etc. The basic economic value underpinning the business model is a piece of the transaction fee, this can get to significant levels of scale as ecosystems grow their reach. The transaction-based business model can scale across hardware, software and services creating new experiences across complete value chains for companies and consumers alike.


Voice-Data Interchange Model
The voice and data interchange are a great way to monetize Voice Tech. The difference between voice and data being most data generated by sensors today are monetized by sensor creator, but voice is monetized by parties other than the creators. In future, I see the advent of voice brokers aggregating queries from multiple sources and monetizing them as packaged intelligence. For examples, voice archives can become an archived investment to corelate with data patterns as augmented intelligence for better targeting etc. There is also a market for real time voice commentary, such as weather, disaster, traffic jam information etc. One of the emerging business models is micro- monetization of voice e.g., AaaS or “Answers as a Service”


Conclusion
Voice is a fast-growing interface enabling better experiences through automation, integration and weaving service economics around hardware and software ecosystems. Voice Tech is at the crossroads between multiple context, intelligence and experience continuums and will continue to scale and evolve. There do exist a few barriers and challenges to overcome such as voice privacy when it is aggregated by cloud players, lack of fully baked data sets in the right volumes to train models in the enterprise, voice security still being immature and limited open source communities etc.

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Tags: AI, Emerging Technology, Mobility

Autonomous Driving: The Big Data Value Myth
Thinkers360
June 25, 2020
A lot has been said about data being the new oil and gold etc. Data value cannot be generalized, its intrinsic and monetizable value varies. In this article, we explore the value of data and what makes it valuable, through the autonomous driving lens.

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Autonomous Driving Technology Stack: Configurations, Implications & Insights
Thinkers360
June 16, 2020
Implications of choices made by autonomous vehicle providers

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Tags: Digital Disruption, Emerging Technology, Autonomous Vehicles

Migrating from Traditional Monitoring and APM to Self-Healing: A case for EBITDA improvement
Thinkers360
May 07, 2020
By Nitin Kumar & Cuneyt Buyukbezci, Appnomic

According to Gartner, legacy monitoring tools still have approx. 30% of market share, this is a lot of investment for reactive measures, lack of full visibility with no preventive and remedial measures. Migration from APM and traditional monitoring tools to self-healing creates EBITDA improvement by rationalizing tools and headcount, automating operational processes, and reducing hardware costs. In addition, self-healing ensures business continuity (outage elimination) through early warning preventive healing. Migration to self-healing also improves productivity by cutting down false positive alerts, and resource time invested in troubleshooting. Such dramatic impact is due to value shift in five operational levers.

Migrate from MTTR to MTTP/MTTI

Business risk, operational cost and productivity impact of repairing problems is always higher than preventing them. Preventive self-healing leverages artificial intelligence to shift metrics from MTTR (Mean Time to Repair) to MTTP (Mean Time to Prevent) and MTTI (Mean Time to Identify) eliminating cost and risk attributed to system failures.

Eliminate alerts

Alert storms make it hard to identify the key insights towards IT operational stability, the issue is more profound if quality and completeness of data is lacking. Too many legacy tools, in too many different parts of the enterprise are detrimental to analyzing root cause, create operational inefficiency and higher downstream costs. Preventing issues before they happen will generate less noise and more efficiency.

Understand visibility gaps and address them

An average of eight to ten tool are deployed to monitor parts of the IT stack and yet a holistic picture is elusive. Visibility gaps cause undetected issues making it difficult to triage the problems and eliminating root causes. Self-healing observes the behavior of the users and the entire technology landscape (applications to infrastructure) creating a full picture.

Autonomous Prevention and Optimization

IT has been equipped with automation tools to configure systems and shift workloads. However, decisions and triggers still rely on human judgement and intervention. Self-healing can autonomously detect issues before they happen, decide the right triggers and actions leading to autonomous elimination of problems.

Right size capacity

Due to lack of visibility into workloads and correlation to system behavior, companies overprovision hardware to accommodate the largest incoming workload. Self-Healing provides Complete visibility and correlation between applications, systems and workloads creating an opportunity to write size hardware and thereby reduce spend.

For many enterprises that are stuck with the legacy monitoring and APM tools self-healing offers EBITDA improvement opportunity by changing paradigm in operations by improving service levels while eliminating cost and complexity.

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Tags: AI, Cloud, Data Center

Self Healing Enterprise
Thinkers360
January 05, 2020
A self-healing system is an always-on operation running 24/7. Self-healing systems can prevent software problems by addressing causes before they turn into problems which impact service. A self-healing enterprise should have predictability to detect signals for potential issues, isolate those issues with precision, determine root causes and resolve them automatically before they lead to service disruption or degradation. All of this is enabled and enhanced by AI-driven autonomous IT operations software.
Self-healing systems have foresight allowing them to predict where issues might arise in the future, saving IT teams both time and expensive resources. Self-healing enterprises can capture value from three drivers by elevating user experience, optimizing resources and ensuring business continuity.

A self-healing enterprise can record material improvements in its customer experience compared to its peers. Self-healing systems can reduce unplanned outages leading to improvement of brand perception and protection. They can also eliminate performance issues from the online user journey. Finally, high transaction businesses such as e-commerce, banking, telecommunications and pay per use services can increase their customer acquisition by reducing user abandonment.

A self-healing organization can be created in three steps. First, once implemented, AI can learn the ins and outs of capacity models and then maintain them. It can determine underutilized or overutilized software components and adjust to the environment and its context. AI can simulate expected workload changes based on growth projections. This first stage is commonly referred to as projected healing with use of AI-assisted prevention.

Second, AI predicts issues by proactively analyzing software modules to look for early warning signals. This analysis highlights the most important performance metrics and includes forensics data helping triage the cause of early warning signals. These analyses inform proactive healing actions e.g., adjusting system configurations or writing additional scripts to automatically heal the issues. This second stage is commonly referred to as proactive self-healing.

Third, autonomous self-healing augments all the capabilities from the first two levels, adds independent action. At this stage, an enterprise can execute the entire healing cycle automatically by detecting warning signals, predicting problems and rectifying the issues which caused the warning signals in the fi

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Tags: AI, Digital Disruption, Digital Transformation

Opportunities

1 Business
Strategy, M&A, Biz Dev, Board Member | CEO, Autonomous IT Operations

Location: NY, Bay Area, London, Virtual    Date Available: June 03rd, 2020    Fees: TBD

Submission Date: June 03rd, 2020    Service Type: Service Offered

CEO, former Management Consulting Partner, Board Member with expertise in Strategy, Business Models, Disruptive Tech and M&A veteran

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