What Edison Learned in 1870 Might Work for Employment in 2020?
Import from medium.com
May 17, 2020
Image by Mark Mathosian from PixabayWhat Edison Learned in 1870 Might Work for Employment in 2020!Thomas Edison, yes that light bulb maestro. He was a prolific inventor. By the time he died, he accumulated 1,093 US and 1300 foreign patents. He is well known for that. He is also known to have inven
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Tags: Innovation
How to Look for Crazy Ideas That Might Work?
Import from medium.com
May 17, 2020
#Firstly, when Ideating, get yourself and team to focus solely on generating ideas.
#Don’t even think about the implementation hurdles and constraints yet.
#Search for wild ideas — how to get them? Talk to extreme users (users that possibly not interested in your products / services as well as users that love them to bits.)
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Tags: Innovation, Entrepreneurship
What Edison Learned in 1870 Might Work for You in 2020?
Import from wordpress feed
May 17, 2020
His first patent was an automatic vote recorder for the Massachusetts Legislature. While a brilliant idea in his time, it was never used and sold of at $100 to someone.
The post What Edison Learned in 1870 Might Work for You in 2020? appeared first on Jumping to conclusions .
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Tags: Entrepreneurship, Innovation, Leadership, Management, Innovation
Is This A Good Time to Launch A New Product / Service?
Import from medium.com
May 14, 2020
A new service is a much faster solution than a new product. Make your best bet!As a continuity of my previous article on “Innovation Focus”, I want to go next by asking whether is this a good time to launch a new product or service? My answer is no, not yet. But this is a good time to experimen
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Tags: Entrepreneurship
Where Is Your Innovation Focus?
Import from medium.com
May 14, 2020
The concept is nothing new, just a refresher, where is your innovation focus now?The work of innovation is a work in progress, but that doesn’t mean it will never yielded any results along the way. But wait, before I get there, let’s define what innovation is?My favorite and I think appropriate
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Tags: Innovation
Why Being A Leader Sucks During Pandemic?
Import from medium.com
May 14, 2020
Image by 微博/微信:愚木混株 Instagram:cdd20 from Pixabay“Because, everyone in the company expect you, the leader, to cope, to take, to chew, to be a giver, to swallow everything; because you are expected to do that.”To add salt to already an open wound, the staffs added, “You are
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Tags: Management, Leadership
Where Is Your Innovation Focus?
Import from wordpress feed
May 11, 2020
My favorite and I think appropriate definition of today’s innovation come from Clayton Christensen, “Innovation is a change in labor, capital, materials and information into products and services of greater value.”
The post Where Is Your Innovation Focus? appeared first on Jumping to conclusi
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Tags: Customer Experience, Design Thinking, Innovation, Management, Leadership, Entrepreneurship, COVID19
Interview with Managing Director of DHL Express Malaysia & Brunei
DT LEADERSHIP
April 09, 2020
Julian believes that EQ plays a more important role than just having a high IQ. DHL Express is one of exceptional clients to DT LEADERSHIP – innovation and leadership coaching company. Having worked alongside with Julian, his senior leaders and teams, I found he is someone that inspires others and never hesitate roll up his sleeves… and pants too!
Read on my interview with Julian Neo on ICE – Innovation, Change and Entrepreneurship.
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Tags: Design Thinking, Innovation, Leadership
What Innovation Coach Do to Help You?
DT LEADERSHIP
April 09, 2020
The old way of describing innovation is a closed one. Innovation used to be reserved only for the techies, engineers, R&D officers and bosses. What’s the new way? Innovation is open for everyone and anyone who wishes to create new value in the societies. Inspiring?
Now, the way I understand innovation is about solving problems. The way I understand coaching is about developing others potentials. Therefore as an innovation coach I professionally help leaders develop their potentials to create new value by solving problems particularly in organizations and businesses.
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Tags: Design Thinking, HR, Innovation
Why I Become An Innovation Coach (Part 1)
DT LEADERSHIP
December 28, 2019
In my late teens, I conceptualised several inventive ideas but I didn’t pursue them. I was too young and lack knowledge. To educate myself, I cut articles on innovation from magazines and newspapers. Internet was expensive and affordable smartphone wasn’t yet invented. I compiled these articles and read them, flipped well in my jacket. I thought I got all the knowledge about starting a business covered, I ventured out from being a corporate salary man. It’s time I whispered to myself.
A decade ago, I started a cafe business. It closed down within a year. Lessons learned was, start small but how small? I used to work in hotels, starting a cafe was small enough. Our menu was good, ingredients sourced from the right suppliers and the cafe was well equipped. Customer research done, nothing could go wrong. Wronged we were.
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Tags: Design Thinking, HR, Innovation
Why I Become An Innovation Coach (Part 2)
DT LEADERSHIP
December 28, 2019
In Part 2, I wish to share more intimate reasons Why I Become An Innovation Coach.
Iplay sports – basketball and football. I was part of the school team as right guard and centre (basketball) and full back and goalkeeper (football). In sports, in every game there was a clear goal – single and motivating – to win the game and eventually the championship.
We trained hard, we learned to work with each other in the team and we listened to our coach. We know our enemies by studying them so much so we might know more about them than ourselves. We check the field our court location we are playing to adapt during the game play.
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Tags: Design Thinking, HR, Innovation
Why Coaching For Innovation?
DT LEADERSHIP
November 03, 2019
As innovation becoming more demanding of leaders, organization now realize that technology alone wouldn’t be able to achieve their innovation goals. Leaders now found out that the people felt “left behind”, unwanted and confused. There’s so much animosity around innovation implementation as well as business or digital transformation towards that.
It seems, the high tech innovation that we brag about all these years requires some human touch eh? Yes we do, if we want to make it work and integrating well for long term. One of the tools that you can use is coaching.
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Tags: Design Thinking, Innovation, Leadership
Tech Talents vs Non-Tech Talents
DT LEADERSHIP
August 04, 2019
Many research shows excessive technology adoption alone will create existential crisis with the people in the workforce – which majority are non-tech talents & non-tech stuffs such as from operations, sales & marketing, customer relationship, culture, management and including leadership.
Senior leaders have to rally and devote extra attention to the people in the workforce by upgrading innovation skills for them to join the call for change and transformation. “Balance is key, invite everyone to join & innovate together.”
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Tags: Culture, HR, Management
Starting Corporate Innovation Program
DT LEADERSHIP
July 16, 2019
Purpose of Recharge is to enable the organization to be aware and find some clarity there’s something new coming for them. They need to contribute, be part of and develop this new initiatives together. In other words, their participation is crucial. Often in some discussion from my experiences, I found some of this innovation is only circumvented from a particular department or division. What makes matter worse if innovation is deemed “IT – information technology” department.
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Tags: Design Thinking, Digital Transformation, Innovation
Time In Omnichannel Business
DT LEADERSHIP
July 04, 2019
Today my colleague highlighted to me that our company DT LEADERSHIP FB page messenger recognized as “Very Responsive”. I am proud because it used to be 4-5 hours last year, the year before last 8-10 hours. We were late. Now “Very Responsive”. Why? We made a point to respond fast.
Previously we were slow because we felt decision making for coaching & training usually comes from formal channel like email or call for briefing. It used to be like that. We thought the request from FB Messenger usually for personal engagement; which we don’t do much at that time. Our focus mainly corporate clients and corporate innovation. Basically we didn’t treat FB Messenger as a channel for the public to reach out to us, FB Messenger to us was more like market segment of customers. We were wrong.
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Tags: Customer Experience, Digital Transformation, Innovation
Reasons Why You Should Start Corporate Innovation Program
DT LEADERSHIP
June 11, 2019
You probably have heard about Innovation and you want to do something about it for your organization. It is like a puzzle that needs solving, but the think is which one you should start first? Here could be the reasons compiled why you want a piece of the action on Innovation:
There are so many new technology arounds but you have no clue how to take advantage of all these for your organization eg Industry Revolution, 4IR, Digital etc..What’s all these tech stuffs?
Around 40% or more of your workforce are 40 years old and below. This is consider fairly young workforce. Most organizations in Malaysia for example has around 50-70% workforce of 40 years old and below. How to tap this huge energy reserves?
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Tags: Culture, Innovation, Management
Case Study: Co-creation in Developing Innovation Culture
DT LEADERSHIP
May 30, 2019
“Tough”. That was my reply to a client.
It is common in many organizations to have multi-generational challenge. Today’s speed of change force everyone to move out from their comfort zones. Here I wish to share a short case study from an organization uses co-creation as a facilitative tool in building Innovation Culture.
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Tags: Design Thinking, Innovation, Leadership
Co-creator As Future Skills & Sub-skills to Become Good At It
DT LEADERSHIP
May 29, 2019
One of the skills that will useful to teach, demonstrate and acquire by future employees and professionals are co-creation skills. From LinkedIn above you could see it being the third important skills. So, what is co-creation skills? What is a co-creator? What are sub-skills needed to be good at it?
Co-creation in today’s business context is about working by collaborating with others. We define co-creation as the collaborative development of new value (concepts, solutions, products and services) together with experts and/or stakeholders (such as customers, suppliers etc.). Co-creation is a form of collaborative innovation: ideas are shared and improved together, rather than kept to oneself.
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Tags: Design Thinking, HR, Leadership
How to Use Virtual Reality and Augmented Reality to Improve Healthcare Experiences?
DT LEADERSHIP
May 29, 2019
The technology is ready – however the technology alone is not enough to increase adoption and pervasive usage. What to do about it? Keep finding new problems – try to solve them and embed the tech to enable / solve that problem.
In healthcare this is possible and only imagination could help innovate the patients experience. At some hospitals in Europe and USA, they hired Chief Patient Experience Officer to look into this. From my research, I will share some of the pain points, problems and challenges that could be used by technology like virtual reality and augmented reality in improving patients experiences.
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Tags: Design Thinking, HR, Leadership
The Corporate Innovation Champion Is.....
DT LEADERSHIP
May 29, 2019
In the most innovative and valuable companies in the world, the CIO is the CEO. For innovation to happen, top down & mandated approach has better chance of success. In the meantime, the executive management also marshall the bottom up innovation approach by getting people excited about giving ideas, tweak some process and embrace feedback culture.
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Tags: Culture, HR, Leadership
The Leadership Code
DT LEADERSHIP
May 28, 2019
The last 15 years the center of the economy has been shifting towards Asia. This trend will continue. In fact it is eminent that the standard of Asia will become the de facto standard of the world. These exciting opportunities pose a big challenge for Asian because we will need to have global business skills to be able to serve both domestic and international markets. We need unique and high quality leaders to make better choices to respond more rapidly to change. We need effective leaders.
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Tags: Innovation, Leadership, Management
Corporate Innovation Pain Points
DT LEADERSHIP
May 02, 2019
Corporate Innovation Program is the buzz word these days for very good reason. The awareness and action of many companies responding to change is getting better because “innovation” a must have agenda for top management and high level discussion including nations alike. The focus of innovation is “awakened” in the last few years so much so the word leadership has become low-key. I for one advocate leaders with big title if they couldn’t innovate their days are numbered or they should be shown the door. Run!
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Tags: Culture, Innovation, Management
The One Word That Make People Hate Innovation
DT LEADERSHIP
February 05, 2018
I stumbled on my current research by accident. By observing people’s reaction. Let me explain.
Every time in my design thinking workshop I asked my audience, whether they love innovation in products and services they used, of course they loved it to bits!
They spoke about how the food delivery service such as #FoodPanda, #Ubereats and #GoFresh (among others) helped them deal with life when they need food.
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Tags: Culture, Design Thinking, Innovation
Think Different
DT LEADERSHIP
October 17, 2017
If you remember it well, this was Apple’s tagline back in 1980s. Back then when I saw Apple’s product – such as earlier version of Macintosh, I don’t quite understand what Think Different. I also don’t really see a need to think differently. I thought we should always think the way it is. Yeah, the way as your parents, teachers and preachers taught you. There shouldn’t be any other way right?
I still remember the day when Steve Jobs of Apple was fired and ousted from his company. It was either shown on TV or in the newspaper because it is still ringing in my ears that my father told me about him. My father said, “You see this guy is crazy. He started a company then it grows so big and he got fired from his own company. How that could be possible? He started the company of course he should stayed on.
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Tags: HR, Innovation, Leadership
Demise of Innovation As Good Corporate Culture
DT LEADERSHIP
November 01, 2016
Corporate culture means how the company workforce behaves and carry themselves when they interact with the company’s stakeholders. Corporate culture includes the company values (what they believe in). Good corporate culture means the company workforce (including the top management and the rank & files) able to provide highly positive experience during those interactions. They are motivated, upbeat and offer leadership in a good way. Bad corporate culture? Means simply the opposite experience.
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Tags: Culture, Innovation, Management
3 TEACHABLE THINGS AND 5 UNTEACHABLE THINGS THAT EVERY LEADER SHOULD KNOW BY KHAIRUL ANWAR
The Business Transformation Network
September 22, 2015
Leadership development is very key in today’s business environment. The leaders are getting younger, the leadership cycle is getting shorter and the cost to retain good leaders is getting higher. If you desire to become a great leader, consider this suggestion...
Here are the 3 teachable things, on goal setting and behavioural change, that highly successful leaders can use to better their game (General Goal – Behaviour Desired – If-Then Action)
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Tags: Innovation, Leadership, Culture
Behavioural Change Using Design Thinking
DT LEADERSHIP
August 01, 2015
Innovation is a tricky business. It is tricky because you are NOT going to get it right the first time. Yes, it upsets a lot of people in the quality and production departments. It boils the blood of the financial controllers and accountants. Innovation also going to frustrate your marketing department because of the changing consumers mind. Typical change management framework and processes might have to change, as well.
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Tags: Design Thinking, Innovation, Management
ICE Chat with Noor Shahiwan
ICE-stream Live
August 03, 2020
Join us on FB Live with Khairul Anwar and Noor Shahiwan on Monday, 3 August 2020 from 1215pm-1235pm, details below.
Shahiwan is the Founder of Suncrox Solar Malaysia. He has completed more than 100 solar energy projects and served more than 1300 beneficiaries with solar energy solutions. Suncrox Solar is a social enterprise providing solar energy solutions especially for off grid application including commercial and social initiatives through cross-subsidisation. He is our solarman!
#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #change #culture #entrepreneurship #fblive # #leadership #startup #socialentrepreneur #solar #renewable #energy #circulareconomy
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Tags: Sustainability, Climate Change, Renewable Energy
ICE Chat with Prof. M.S. Rao
ICE-stream Live
July 30, 2020
Join us on FB Live with Khairul Anwar and Prof M.S. Rao on Thursday, 30 July 2020 from 930pm-950pm (Malaysia time), details below.
Professor M.S. Rao, Ph.D. is the Father of "Soft Leadership". He is an International Leadership Guru with thirty-nine years of experience and the author of forty-eight books including the award-winning 'See the Light in You'. He trains a new generation of leaders through leadership education and publications. His vision is to build one million students as global leaders by 2030.
#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #change #culture #entrepreneurship #fblive # #leadership #spiritual #mindfulness #awakening
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Tags: Leadership, Culture, Health and Wellness
Webinar with Dr Oleg Konovalov
DT LEADERSHIP
July 27, 2020
Just as you “spring clean” your house, you can rid yourself of the negative thoughts and feelings that are holding you back and the people who are sabotaging your goals. Our thoughts govern our attitudes and, therefore, the actions we take. The mind is such a complex faculty that offers more wonders than answers.
However, once the mind is blocked, it is seize to be creative and innovative. The mind seems to become preoccupied with things sometimes we don't quite understand. Why it bothers us so much? Why we feel trapped? Why we felt stuck?
The topic in this webinar, "How to Unblock the Mind?" is timely because of our recent experience during the pandemic. There are many of us who wish things could be better. At the same time many of us lost things they loved so much in recent months. This put a lot of stress, pressure and burden to oneself including the mind.
Dr. Oleg Konovalov is a global thought leader, business educator, consultant and author of several books. Oleg is on the Thinkers50 Radar, #1 Global Leading Coach (Marshall Goldsmith Thinkers50), and has been recognized as one of the top thinkers in leadership, vision, and culture. www.olegkonovalov.com
Join me in this webinar to pick his brain, wisdoms and be inspired. Time sensitive. Seats are limited.
This exclusive webinar is part of Oleg Konovalov's Visionary Leadership Coaching Certification program.
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Tags: HR, Innovation, Leadership
ICE Chat with Nanyang Angelz
ICE-stream Live
July 24, 2020
Dare To Imagine Series, collaboration between DT LEADERSHIP & Nanyang Angelz (HK)
️Join us on FB Live with Khairul Anwar, Ivan Yong Wei Kit and Hugo Leung on Friday, 24 July 2020 at 330pm-415pm, details below.
Hugo graduated in the Coventry University United Kingdom in 2016. He worked in a law firm for a year then decided to start DECOPLUS+, his own business in building materials industry in 2018. DECOPLUS+ now a finishing systems and solutions company, mainly supplying doors to architects and builders in Hong Kong & Singapore. Get inspired by his story!
#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #startup #change #entrepreneurship #newnormal #sharing #circular #economy #fblive #daretoimagine
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Tags: Innovation, Startups, PropTech
ICE Chat with Dato' indra Gunawan
ICE-stream Live
July 14, 2020
ICE Chat interview with CEO Coach Dato' Indra Gunawan from Vistage Malaysia on Coaching Chief Executives in the New Market Realities.
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Tags: Entrepreneurship, Business Strategy, Business Continuity
ICE Chat Show
ICE-stream Live
July 10, 2020
Hosted ICE Chat interview with Azham Hassan on Data Science
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Tags: Analytics, Big Data, Innovation
ICE Chat Show
ICE-stream Live
July 07, 2020
Hosted ICE Chat interview with Farid Nor on Technology Startups
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Tags: FinTech, Innovation, Startups
ICE Chat Show
ICE-stream Live
July 05, 2020
Hosted ICE Chat interview with Dr Oleg Konovalov on VIsionary Coaching
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Tags: Design Thinking, Innovation, Startups
ICE Chat Show
ICE-stream Live
June 30, 2020
Hosted ICE Chat interview with Dr Oleg Konovalov on VIsionary Coaching
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Tags: Innovation, Leadership, Management
ICE Chat Show
ICE-stream Live
June 27, 2020
Hosted ICE Chat interview with Prof Khaeruddin on Economics & Innovation
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Tags: Change Management, Future of Work, Innovation
ICE Chat Show
ICE-stream Live
June 23, 2020
Hosted ICE Chat interview with Dare to Imagine Angelz, Eric Yong from Sharent Singapore
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Tags: Innovation, PropTech, Startups
ICE Chat Show
ICE-stream Live
June 12, 2020
Hosted ICE Chat interview with Basri Hassan on Change Management
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Tags: Business Continuity, Change Management, Digital Transformation
ICE Chat Show
ICE-stream Live
June 08, 2020
Hosted ICE Chat interview with Hajah Anikhoh on Private College
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Tags: EdTech, Entrepreneurship, Innovation
ICE Chat Show
ICE-stream Live
May 22, 2020
Hosted ICE Chat interview with Shan Saeed Chief Economist on Pandemic Economy
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Tags: Business Continuity, GovTech, Risk Management
ICE Chat Show
ICE-stream Live
May 21, 2020
Hosted ICE Chat interview with Prof Datuk Asma, Prof Abdul Karim, Dr Zuhainis, Mr Chuah Kee Man on National Higher Education
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Tags: EdTech, Future of Work, Innovation
ICE Chat Show
ICE-stream Live
May 19, 2020
Hosted ICE Chat interview with Azril Hanafi on STEM Education
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Tags: Autonomous Vehicles, Emerging Technology, Entrepreneurship
ICE Chat Show
ICE-stream Live
May 18, 2020
Hosted ICE Chat interview with Han Asoka on Tourism Technology
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Tags: Business Strategy, Entrepreneurship, Startups
ICE Chat Show
ICE-stream Live
May 14, 2020
Hosted ICE Chat interview with Jaafar Rihan from PayHalal
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Tags: Change Management, FinTech, Innovation
ICE Chat Show
ICE-stream Live
May 08, 2020
Hosted ICE Chat interview with Kei Basar from The Kei Show on FItness
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Tags: Health and Wellness, Marketing, Startups
ICE Chat Show
ICE-stream Live
May 04, 2020
Hosted ICE Chat interview with Sam Majid from PLUS on Digital Innovation
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Tags: Customer Experience, Digital Transformation, Emerging Technology
ICE Chat Show
ICE-stream Live
April 24, 2020
Hosted ICE Chat interview with Azizie Hamid from NIOSH Certification on Vengeance Syndrom
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Tags: Customer Experience, Health and Safety, Mental Health
ICE Chat Show
ICE-stream Live
April 21, 2020
Hosted ICE Chat interview with Justin Gerard on Transforming Yourself
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Tags: Culture, Leadership, Management
ICE Chat Show
ICE-stream Live
April 18, 2020
Hosted ICE Chat interview with Keith Ng on Relationships Boundaries
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Tags: Culture, Health and Wellness, Leadership
ICE Chat Show
ICE-stream Live
April 17, 2020
Hosted ICE Chat interview with Dr Sumithra on Emotional Pains and Healings
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Tags: Health and Wellness, Leadership, Mental Health
ICE Chat Show
ICE-stream Live
April 16, 2020
Hosted ICE Chat interview with Dr Norazmi on Crowd Innovation Movement
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Tags: Change Management, Digital Disruption, Innovation
ICE Chat Show
ICE-stream Live
April 15, 2020
Hosted ICE Chat show with Mr Julian Neo on Leadership in Crisis
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Tags: Change Management, Innovation, Leadership
ICE Chat Show
Global Fireside Chat
April 14, 2020
Hosted ICE Chat show with Dr Michael Lewrick on Design Thinking
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Tags: Change Management, Design Thinking, Innovation
ICE Chat
ICE-stream Live
April 11, 2020
Hosted ICE Chat show to interview Huza Radzi on F&B Operations After Pandemic
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Tags: Business Continuity, Change Management, Digital Disruption
ICE Chat Show
ICE-stream Live
April 10, 2020
Hosted ICE Chat interview with Rozana Halpin on Resilience
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Tags: Change Management, Health and Wellness, Leadership
ICE Chat Show
ICE-stream Live
April 09, 2020
Hosted ICE Chat interview with Suhaini Kasmuri CFA on Business Finance
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Tags: Business Strategy, Entrepreneurship, FinTech
ICE Chat Show
ICE-stream Live
April 08, 2020
Hosted ICE Chat interview with Azreena Azizan on SMEs Innovation
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Tags: Business Strategy, Entrepreneurship, Innovation
DESIGN THINKING
BFM
July 29, 2019
What is design thinking? How can you use it to be a better leader? And how do you start to incorporate it into your business? Khairul Anwar, director of DT Leadership, discusses all things design thinking.
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Tags: Design Thinking, Leadership
Global Fireside Chat by Alysia Silberg
Global Fireside Chat
May 03, 2017
Invited as a speaker for Global Fireside Chat hosted by global entrepreneur Alysia Silberg
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Tags: Future of Work, Innovation, Startups
DHL Express MY BN Employee Experience Masterclass
DT LEADERSHIP
July 23, 2020
What a difference a week can make in the midst of a pandemic. In a matter of days, companies went from response planning to shutting down facilities and sending employees to work from home.
While it is easy to say "let's focus on our employee experience", the way that DHL Express Malaysia & BN has done it was a real masterclass!
#employeeexperience #logistics #masterclass #innovation #culture #humanresources #leadership #dhlexpress
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Tags: Design Thinking, Innovation, HR
Innovation Coaching Clinic 1
DT LEADERSHIP
July 23, 2020
Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.
What's In Series 1? Here Khairul will share the key fundamentals of design thinking with some case studies. This is suitable for total stranger, noobs, newbies and those in need of a refresher on design thinking. There'll be opportunity to ask questions and chats about your projects or ideas exchange.
This clinic is complimentary. Time sensitive. Seats are limited. #designthinking #innovation
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Tags: Design Thinking, Innovation, Management
Strategic Tools in Design Thinking - Generating Problems & Insights
DT LEADERSHIP
July 17, 2020
Generating problems & insights are key in design thinking framework . Usually this is done at the Empathy stage, where we spend longer time. Check out this webinar where I use a template to explain how to generate problems and insights.
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Tags: Customer Experience, Design Thinking, Innovation
Strategic Tools in Design Thinking - Persona & POVS
DT LEADERSHIP
July 17, 2020
Persona & POVs (Point of Views) is an interesting tool in design thinking. It is a way of communicating unknown, deep seated and unspoken needs of a particular customer groups. It helps the designer to create and imagine user profiles to address the problems and eventually generate solutions. Watch this video to see how to do it from a template which is easy to follow.
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Tags: Customer Experience, Design Thinking, Innovation
MAKING A DIFFERENCE: Can The Future Holds Water? Social Science Dialogue Webinar
Taylor's University
May 05, 2020
MAKING A DIFFERENCE: Can the Future Holds Water?
Two or three key questions that you would like to be asked at the forum by the moderator/participants
Question to Khairul:
1. What innovative ways or products seen since COVID19?
2. Innovation usually associated with big investment, what’s the best approach?
3. What is innovation in todays business environment?
Khairul will begin by asking, “As a country, has Malaysia been resilient and innovative?” The pandemic has seriously dented many industries, caused some business closures and unemployment. Who are the winners and losers? Can Malaysia repeats its successes and reduce failure rates once again? He will converge his way forward ideas on how innovation & change can help us repel current shock and fully priced the crisis for the new and next normal.
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Tags: Design Thinking, Future of Work, Innovation