Khairul Anwar

Associate Certified Coach (ACC) from International Coach Federation (ICF), USA
International Coach Federation (ICF)
August 10, 2020

The International Coaching Federation is a nonprofit organization dedicated to professional coaching.As of July 2020, ICF has approximately 41,500 members in 147 countries and territories.

Associate Certified Coach (ACC) Credential-holders are trained (60+ hours) and experienced (100+ hours) coaches. They have demonstrated knowledge and emerging proficiency in the application of the ICF Core Competencies, Code of Ethics, and definition of coaching. Earners show a commitment to high ethical standards and have demonstrated, through rigorous assessment, professional competence in their work with clients. The ACC must be renewed every three years.

Certified Professional Coach (CPC)
Corporate Coach Academy (CCA)
May 01, 2020

A qualified Professional Coach in these areas:
1. Business Coaching
2. Life Coaching

Logged more than 300 hours in the last 5 years.

Certificate in Design Sprint Master
Design Sprint School, USA
September 01, 2018

A trained Sprint Master to run sprint session for innovation by Design Sprint School USA.

Certified Clinical Hypnosis
London College of Clinical Hypnosis
May 01, 2018

A qualified Clinical Hypnosis Practitioner for wellness.

Certificate in Design Thinking
Stanford d.school USA
July 01, 2013

A trained coach in Design Thinking by Stanford d.school USA

SimpanKira
Simpakira
September 01, 2019

We help small business owners to manage
Accounting, Payroll, Human Resources
with our awesome cloud software

Appointed as Chief Strategist & Executive Coach to the Founder/CEO.

Show Up, Stand Out – Purple Cow Effect
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May 19, 2023

"If your ideas aren't causing a ruckus, they're not purple enough."
The post Show Up, Stand Out – Purple Cow Effect
appeared first on Innovation Literacy.

Show Up, Stand Out – Purple Cow Effect
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May 19, 2023

"If your ideas aren't causing a ruckus, they're not purple enough."
The post Show Up, Stand Out – Purple Cow Effect
appeared first on Innovation Literacy.

Deeper Dive Into P&G Innovation Choice & Approach
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May 17, 2023

The model places emphasis on customer-centricity, cross-functional collaboration, and a culture of experimentation.
While the approach offers numerous advantages, it is not without potential downsides, such as increased communication demands and risk-taking.
The post Deeper Dive Into P&G Innov

Popular Workplace InnovationRoadblocks!
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May 17, 2023

It is like a detour to pick up laundry while on your way to work. ;(
The post Popular Workplace <strong>InnovationRoadblocks!</strong>
appeared first on Innovation Literacy.

What Edison Learned in 1870 Might Work for Employment in 2020?
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May 17, 2020

Image by Mark Mathosian from PixabayWhat Edison Learned in 1870 Might Work for Employment in 2020!Thomas Edison, yes that light bulb maestro. He was a prolific inventor. By the time he died, he accumulated 1,093 US and 1300 foreign patents. He is well known for that. He is also known to have inven

How to Look for Crazy Ideas That Might Work?
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May 17, 2020

#Firstly, when Ideating, get yourself and team to focus solely on generating ideas.
#Don’t even think about the implementation hurdles and constraints yet.
#Search for wild ideas — how to get them? Talk to extreme users (users that possibly not interested in your products / services as well as users that love them to bits.)

What Edison Learned in 1870 Might Work for You in 2020?
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May 17, 2020

His first patent was an automatic vote recorder for the Massachusetts Legislature. While a brilliant idea in his time, it was never used and sold of at $100 to someone.
The post What Edison Learned in 1870 Might Work for You in 2020? appeared first on Jumping to conclusions .

Is This A Good Time to Launch A New Product / Service?
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May 14, 2020

A new service is a much faster solution than a new product. Make your best bet!As a continuity of my previous article on “Innovation Focus”, I want to go next by asking whether is this a good time to launch a new product or service? My answer is no, not yet. But this is a good time to experimen

Where Is Your Innovation Focus?
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May 14, 2020

The concept is nothing new, just a refresher, where is your innovation focus now?The work of innovation is a work in progress, but that doesn’t mean it will never yielded any results along the way. But wait, before I get there, let’s define what innovation is?My favorite and I think appropriate

Why Being A Leader Sucks During Pandemic?
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May 14, 2020

Image by 微博/微信：愚木混株 Instagram：cdd20 from Pixabay“Because, everyone in the company expect you, the leader, to cope, to take, to chew, to be a giver, to swallow everything; because you are expected to do that.”To add salt to already an open wound, the staffs added, “You are

Where Is Your Innovation Focus?
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May 11, 2020

My favorite and I think appropriate definition of today’s innovation come from Clayton Christensen, “Innovation is a change in labor, capital, materials and information into products and services of greater value.”
The post Where Is Your Innovation Focus? appeared first on Jumping to conclusi

Interview with Managing Director of DHL Express Malaysia & Brunei
DT LEADERSHIP
April 09, 2020

Julian believes that EQ plays a more important role than just having a high IQ. DHL Express is one of exceptional clients to DT LEADERSHIP – innovation and leadership coaching company. Having worked alongside with Julian, his senior leaders and teams, I found he is someone that inspires others and never hesitate roll up his sleeves… and pants too!

Read on my interview with Julian Neo on ICE – Innovation, Change and Entrepreneurship.

What Innovation Coach Do to Help You?
DT LEADERSHIP
April 09, 2020

The old way of describing innovation is a closed one. Innovation used to be reserved only for the techies, engineers, R&D officers and bosses. What’s the new way? Innovation is open for everyone and anyone who wishes to create new value in the societies. Inspiring?

Now, the way I understand innovation is about solving problems. The way I understand coaching is about developing others potentials. Therefore as an innovation coach I professionally help leaders develop their potentials to create new value by solving problems particularly in organizations and businesses.

Why I Become An Innovation Coach (Part 1)
DT LEADERSHIP
December 28, 2019

In my late teens, I conceptualised several inventive ideas but I didn’t pursue them. I was too young and lack knowledge. To educate myself, I cut articles on innovation from magazines and newspapers. Internet was expensive and affordable smartphone wasn’t yet invented. I compiled these articles and read them, flipped well in my jacket. I thought I got all the knowledge about starting a business covered, I ventured out from being a corporate salary man. It’s time I whispered to myself.

A decade ago, I started a cafe business. It closed down within a year. Lessons learned was, start small but how small? I used to work in hotels, starting a cafe was small enough. Our menu was good, ingredients sourced from the right suppliers and the cafe was well equipped. Customer research done, nothing could go wrong. Wronged we were.

Why I Become An Innovation Coach (Part 2)
DT LEADERSHIP
December 28, 2019

In Part 2, I wish to share more intimate reasons Why I Become An Innovation Coach.

Iplay sports – basketball and football. I was part of the school team as right guard and centre (basketball) and full back and goalkeeper (football). In sports, in every game there was a clear goal – single and motivating – to win the game and eventually the championship.

We trained hard, we learned to work with each other in the team and we listened to our coach. We know our enemies by studying them so much so we might know more about them than ourselves. We check the field our court location we are playing to adapt during the game play.

Why Coaching For Innovation?
DT LEADERSHIP
November 03, 2019

As innovation becoming more demanding of leaders, organization now realize that technology alone wouldn’t be able to achieve their innovation goals. Leaders now found out that the people felt “left behind”, unwanted and confused. There’s so much animosity around innovation implementation as well as business or digital transformation towards that.

It seems, the high tech innovation that we brag about all these years requires some human touch eh? Yes we do, if we want to make it work and integrating well for long term. One of the tools that you can use is coaching.

Tech Talents vs Non-Tech Talents
DT LEADERSHIP
August 04, 2019

Many research shows excessive technology adoption alone will create existential crisis with the people in the workforce – which majority are non-tech talents & non-tech stuffs such as from operations, sales & marketing, customer relationship, culture, management and including leadership.

Senior leaders have to rally and devote extra attention to the people in the workforce by upgrading innovation skills for them to join the call for change and transformation. “Balance is key, invite everyone to join & innovate together.”

Starting Corporate Innovation Program
DT LEADERSHIP
July 16, 2019

Purpose of Recharge is to enable the organization to be aware and find some clarity there’s something new coming for them. They need to contribute, be part of and develop this new initiatives together. In other words, their participation is crucial. Often in some discussion from my experiences, I found some of this innovation is only circumvented from a particular department or division. What makes matter worse if innovation is deemed “IT – information technology” department.

Time In Omnichannel Business
DT LEADERSHIP
July 04, 2019

Today my colleague highlighted to me that our company DT LEADERSHIP FB page messenger recognized as “Very Responsive”. I am proud because it used to be 4-5 hours last year, the year before last 8-10 hours. We were late. Now “Very Responsive”. Why? We made a point to respond fast.

Previously we were slow because we felt decision making for coaching & training usually comes from formal channel like email or call for briefing. It used to be like that. We thought the request from FB Messenger usually for personal engagement; which we don’t do much at that time. Our focus mainly corporate clients and corporate innovation. Basically we didn’t treat FB Messenger as a channel for the public to reach out to us, FB Messenger to us was more like market segment of customers. We were wrong.

Reasons Why You Should Start Corporate Innovation Program
DT LEADERSHIP
June 11, 2019

You probably have heard about Innovation and you want to do something about it for your organization. It is like a puzzle that needs solving, but the think is which one you should start first? Here could be the reasons compiled why you want a piece of the action on Innovation:

There are so many new technology arounds but you have no clue how to take advantage of all these for your organization eg Industry Revolution, 4IR, Digital etc..What’s all these tech stuffs?
Around 40% or more of your workforce are 40 years old and below. This is consider fairly young workforce. Most organizations in Malaysia for example has around 50-70% workforce of 40 years old and below. How to tap this huge energy reserves?

Case Study: Co-creation in Developing Innovation Culture
DT LEADERSHIP
May 30, 2019

“Tough”. That was my reply to a client.

It is common in many organizations to have multi-generational challenge. Today’s speed of change force everyone to move out from their comfort zones. Here I wish to share a short case study from an organization uses co-creation as a facilitative tool in building Innovation Culture.

Co-creator As Future Skills & Sub-skills to Become Good At It
DT LEADERSHIP
May 29, 2019

One of the skills that will useful to teach, demonstrate and acquire by future employees and professionals are co-creation skills. From LinkedIn above you could see it being the third important skills. So, what is co-creation skills? What is a co-creator? What are sub-skills needed to be good at it?

Co-creation in today’s business context is about working by collaborating with others. We define co-creation as the collaborative development of new value (concepts, solutions, products and services) together with experts and/or stakeholders (such as customers, suppliers etc.). Co-creation is a form of collaborative innovation: ideas are shared and improved together, rather than kept to oneself.

How to Use Virtual Reality and Augmented Reality to Improve Healthcare Experiences?
DT LEADERSHIP
May 29, 2019

The technology is ready – however the technology alone is not enough to increase adoption and pervasive usage. What to do about it? Keep finding new problems – try to solve them and embed the tech to enable / solve that problem.

In healthcare this is possible and only imagination could help innovate the patients experience. At some hospitals in Europe and USA, they hired Chief Patient Experience Officer to look into this. From my research, I will share some of the pain points, problems and challenges that could be used by technology like virtual reality and augmented reality in improving patients experiences.

The Corporate Innovation Champion Is.....
DT LEADERSHIP
May 29, 2019

In the most innovative and valuable companies in the world, the CIO is the CEO. For innovation to happen, top down & mandated approach has better chance of success. In the meantime, the executive management also marshall the bottom up innovation approach by getting people excited about giving ideas, tweak some process and embrace feedback culture.

The Leadership Code
DT LEADERSHIP
May 28, 2019

The last 15 years the center of the economy has been shifting towards Asia. This trend will continue. In fact it is eminent that the standard of Asia will become the de facto standard of the world. These exciting opportunities pose a big challenge for Asian because we will need to have global business skills to be able to serve both domestic and international markets. We need unique and high quality leaders to make better choices to respond more rapidly to change. We need effective leaders.

Institute of Marketing Malaysia (IMM)
Institute of Marketing Malaysia (IMM)
December 03, 2018

Became a Corporate Partner to Institute of Marketing Malaysia (IMM) from 2018-2019

Open Innovation Asia
Open Innovation Asia
July 01, 2020

Design Thinking is our flagship program. We have conducted this workshop (face to face workshop) to around 9,000 people the last seven years. It's really thrilling to have this course offered online to all of you. It is such a great honor to have you sign up as part of our efforts to spread design thinking across the globe.

Philosophies of Design Thinking
Self Publish
July 01, 2018

Curated the 12 Philosophies on Design Thinking and self published.

Fintech - The Ultimate Playbook 2018
Self Publish
June 01, 2018

Fintech development, fintech strategies and innovation strategies.

Open Innovation Asia
Open Innovation Asia
September 01, 2014

Open Innovation Asia vision is to "Speed Up the Engagement Between Talents and Industry Employers Faster Than Usual" through Online Courses.

South East Asia APAC Insider Business Awards - Most Innovative Leadership Consultants in Malaysia
APAC Insider
August 15, 2020

DT LEADERSHIP help clients accelerate and leap their strategic business and digital transformation journey through Coaching and Training specifically in Innovation and Leadership skills. We believe and design our workshops with the conviction that innovation and leadership development must be accessible to everyone (Boards, Top Management, Managers, Tech and Non-Tech Executives). Best thing, we are fortitude-biased - to get ahead we take action and endure (fortitude), on top of just attitude. With built-in behavioural activation component in our workshop design, we help them shift and impact change. “Helping organisation get back on their feet is good economics.

Khairul Anwar: Architect of Innovation, Builder of Leaders
Cio look
November 28, 2023

Khairul Anwar proudly brandishes the baton of ingenuity and leadership in the vibrant realm of innovation where creativity meets business acumen. From the nascent days of conceptualizing a digital photo frame in the late ‘90s to pioneering a healthy café business and venturing into the domain of online learning startups, Khairul’s entrepreneurial spirit knows no bounds.

ICE Chat with Noor Shahiwan
ICE-stream Live
August 03, 2020

Join us on FB Live with Khairul Anwar and Noor Shahiwan on Monday, 3 August 2020 from 1215pm-1235pm, details below.

Shahiwan is the Founder of Suncrox Solar Malaysia. He has completed more than 100 solar energy projects and served more than 1300 beneficiaries with solar energy solutions. Suncrox Solar is a social enterprise providing solar energy solutions especially for off grid application including commercial and social initiatives through cross-subsidisation. He is our solarman!

#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #change #culture #entrepreneurship #fblive # #leadership #startup #socialentrepreneur #solar #renewable #energy #circulareconomy

ICE Chat with Prof. M.S. Rao
ICE-stream Live
July 30, 2020

Join us on FB Live with Khairul Anwar and Prof M.S. Rao on Thursday, 30 July 2020 from 930pm-950pm (Malaysia time), details below.
Professor M.S. Rao, Ph.D. is the Father of "Soft Leadership". He is an International Leadership Guru with thirty-nine years of experience and the author of forty-eight books including the award-winning 'See the Light in You'. He trains a new generation of leaders through leadership education and publications. His vision is to build one million students as global leaders by 2030.
#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #change #culture #entrepreneurship #fblive # #leadership #spiritual #mindfulness #awakening

Webinar with Dr Oleg Konovalov
DT LEADERSHIP
July 27, 2020

Just as you “spring clean” your house, you can rid yourself of the negative thoughts and feelings that are holding you back and the people who are sabotaging your goals. Our thoughts govern our attitudes and, therefore, the actions we take. The mind is such a complex faculty that offers more wonders than answers.
However, once the mind is blocked, it is seize to be creative and innovative. The mind seems to become preoccupied with things sometimes we don't quite understand. Why it bothers us so much? Why we feel trapped? Why we felt stuck?

The topic in this webinar, "How to Unblock the Mind?" is timely because of our recent experience during the pandemic. There are many of us who wish things could be better. At the same time many of us lost things they loved so much in recent months. This put a lot of stress, pressure and burden to oneself including the mind.

Dr. Oleg Konovalov is a global thought leader, business educator, consultant and author of several books. Oleg is on the Thinkers50 Radar, #1 Global Leading Coach (Marshall Goldsmith Thinkers50), and has been recognized as one of the top thinkers in leadership, vision, and culture. www.olegkonovalov.com
Join me in this webinar to pick his brain, wisdoms and be inspired. Time sensitive. Seats are limited.
This exclusive webinar is part of Oleg Konovalov's Visionary Leadership Coaching Certification program.

ICE Chat with Nanyang Angelz
ICE-stream Live
July 24, 2020

Dare To Imagine Series, collaboration between DT LEADERSHIP & Nanyang Angelz (HK)

️Join us on FB Live with Khairul Anwar, Ivan Yong Wei Kit and Hugo Leung on Friday, 24 July 2020 at 330pm-415pm, details below.

Hugo graduated in the Coventry University United Kingdom in 2016. He worked in a law firm for a year then decided to start DECOPLUS+, his own business in building materials industry in 2018. DECOPLUS+ now a finishing systems and solutions company, mainly supplying doors to architects and builders in Hong Kong & Singapore. Get inspired by his story!

#ICEchat #dtleadership #designthinking #innovation #strategy #transformation #startup #change #entrepreneurship #newnormal #sharing #circular #economy #fblive #daretoimagine

ICE Chat with Dato' indra Gunawan
ICE-stream Live
July 14, 2020

ICE Chat interview with CEO Coach Dato' Indra Gunawan from Vistage Malaysia on Coaching Chief Executives in the New Market Realities.

ICE Chat Show
ICE-stream Live
July 10, 2020

Hosted ICE Chat interview with Azham Hassan on Data Science

ICE Chat Show
ICE-stream Live
July 07, 2020

Hosted ICE Chat interview with Farid Nor on Technology Startups

ICE Chat Show
ICE-stream Live
July 05, 2020

Hosted ICE Chat interview with Dr Oleg Konovalov on VIsionary Coaching

ICE Chat Show
ICE-stream Live
June 30, 2020

Hosted ICE Chat interview with Dr Oleg Konovalov on VIsionary Coaching

ICE Chat Show
ICE-stream Live
June 27, 2020

Hosted ICE Chat interview with Prof Khaeruddin on Economics & Innovation

ICE Chat Show
ICE-stream Live
June 23, 2020

Hosted ICE Chat interview with Dare to Imagine Angelz, Eric Yong from Sharent Singapore

ICE Chat Show
ICE-stream Live
June 12, 2020

Hosted ICE Chat interview with Basri Hassan on Change Management

ICE Chat Show
ICE-stream Live
June 08, 2020

Hosted ICE Chat interview with Hajah Anikhoh on Private College

ICE Chat Show
ICE-stream Live
May 22, 2020

Hosted ICE Chat interview with Shan Saeed Chief Economist on Pandemic Economy

ICE Chat Show
ICE-stream Live
May 21, 2020

Hosted ICE Chat interview with Prof Datuk Asma, Prof Abdul Karim, Dr Zuhainis, Mr Chuah Kee Man on National Higher Education

ICE Chat Show
ICE-stream Live
May 19, 2020

Hosted ICE Chat interview with Azril Hanafi on STEM Education

ICE Chat Show
ICE-stream Live
May 18, 2020

Hosted ICE Chat interview with Han Asoka on Tourism Technology

ICE Chat Show
ICE-stream Live
May 14, 2020

Hosted ICE Chat interview with Jaafar Rihan from PayHalal

ICE Chat Show
ICE-stream Live
May 08, 2020

Hosted ICE Chat interview with Kei Basar from The Kei Show on FItness

ICE Chat Show
ICE-stream Live
May 04, 2020

Hosted ICE Chat interview with Sam Majid from PLUS on Digital Innovation

ICE Chat Show
ICE-stream Live
April 24, 2020

Hosted ICE Chat interview with Azizie Hamid from NIOSH Certification on Vengeance Syndrom

ICE Chat Show
ICE-stream Live
April 21, 2020

Hosted ICE Chat interview with Justin Gerard on Transforming Yourself

ICE Chat Show
ICE-stream Live
April 18, 2020

Hosted ICE Chat interview with Keith Ng on Relationships Boundaries

ICE Chat Show
ICE-stream Live
April 17, 2020

Hosted ICE Chat interview with Dr Sumithra on Emotional Pains and Healings

Forum Perdana Minggu Inovasi Sarawak
Malaysia Productivity Corporation (MPC)
October 16, 2017

Monday, October 16, 2017 - Khairul Anwar was the Panel Speaker at Forum Perdana Inovasi Sarawak Sempena Minggu Inovasi Perhidmatan Awam Peringkat Negeri Sarawak 2017 at the Dewan Undangan Negeri (DUN Baharu) early this week. Debessa MD Leonard Martin Uning and two others participated in the meeting.



The forum talked on “Innovation Drives Digital Economy.” Some of the topics discussed were innovation for organizational excellence which looked into making leaders great via innovation, types of innovation, innovation traps and how to innovate.

It was officiated by Yang Berhormat Tan Sri Datuk Amar Haji Mohamad Morshidi bin Abdul Ghani, State Secretary of Sarawak. The forum was organized by MPC Wilayah Sarawak.

I.C.E. Chat
Anchor FM
March 15, 2020

I.C.E. Chat is a series of podcast of interviews with key thought leaders in ICE (Innovation, Change and Entrepreneurship).

Design Thinking for Innovation
Bett Show
November 15, 2017

Bett Asia 2017 in Malaysia

Design Thinking & Entrepreneurship
University Technology Malaysia (UTM)
July 01, 2016

Developing budding entrepreneurs in partnership with public university, University Technology Malaysia (UTM) in their main campus in Johor Baru.

FINALE SCH2107 AMANAHRANGERS Bio Shell A I Dispenser SCH2107 SMKJALANTIGA AMANAHRANGERS 3DEC2021
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December 02, 2021

SCH2107 AMANAHRANGERS Bio Shell A I Dispenser SCH2107 SMKJALANTIGA AMANAHRANGERS 21NOV21
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November 21, 2021

ROBOSINC2021_AKHIR_ROBOS018_Ak-FitSumo #Robosinc2021 #NSInC2021 #NSIncPUO #dreambig@PUO #JMSKPUO
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August 28, 2021

ROBOSINC2021_SEPARUHAKHIR_RoBoS018_DocCT #Robosinc2021 #NSInC2021 #NSInCPUO #dreambig@PUO #JMSKPUO
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August 02, 2021

ROBOSINC2021_KELAYAKAN_RoBoS018_AKelec #Robosinc2021 #NSInC2021 #NSInCPUO #dreambig@PUO #JMSKPUO
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July 10, 2021

Kesabaran Rasulullah Dengan Bani Thaif - Aida Khadijah #pertandinganberceritakisahramadan
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May 12, 2021

AIDA & ALEEYA KHADIJAH SEED4OURFUTURE TanamApaHarini 23APR21
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April 22, 2021

BICARA BUKU_AIDA KHADIJAH BT KHAIRUL ANWAR_SEJATI_BURUK SI PEMARAH
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October 22, 2020

ICE Chat #29 FB Live, Data Science with Azham "Stark" Hassan from MCMC
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July 10, 2020

ICE Chat #28 FB Live, Farid Nor, Founder SimpanKira.com
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July 07, 2020

ICE Chat #26 FB Live, Dr Oleg Konovalov, Thinkers50 Radar, #1 Global Leading Coach, MG100, Author
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July 07, 2020

ICE Chat #27 FB Live, Safura Atan, Growthwheel Business Advisor, Coach
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July 03, 2020

Webinar SK ManagingFinancialAdversityinBusiness 22JUNE20
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June 29, 2020

ICE Chat 25 Prof Khaeruddin Sudharmin 27JUNE20
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June 27, 2020

ICE Chat #24 FB Live Dare to Imagine with Eric Tan & Ivan Yong from SHARENT
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June 23, 2020

Webinar Designing Customers Profiles
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June 19, 2020

Webinar Grab Employee Experience Masterclass
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June 19, 2020

Webinar WhereIsYourInnovationBusiness
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June 19, 2020

ICE Chat #23 FB Live with Basrihuddin Hasan, Principal Consultant, DNV GL
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June 12, 2020

Final ICEChat ChangeMgmt
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June 09, 2020

ICE Chat #22 FB Live with Hajah Anikhoh Rusda, COO Kolej Kiara Kota Kinabalu, Sabah
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June 08, 2020

Introduction Rebuilding You - Personal Master Within Us
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June 05, 2020

Video_6 cempaka FINAL
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November 12, 2019

Sajak “Masa Depanku”
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July 14, 2019

Best Memories 2018
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April 19, 2019

Managing Business FInance in Crisis
DT Leadership
June 30, 2020

Our senior partner webinar on Business Finance by Suhaini Kasmuri

Designing Customers Profiles
DT Leadership
June 20, 2020

Learn how to use Customers Profile tools from Design Thinking.

Grab Employee Experience Masterclass
DT Leadership
June 19, 2020

Create a cases study webinar on Employee Experience from Grab latest development during pandemic.

Spot Innovation Opportunities
DT Leadership
April 27, 2020

Webinar on how to spot business and innovation opportunities

DHL Express MY BN Employee Experience Masterclass
DT LEADERSHIP
July 23, 2020

What a difference a week can make in the midst of a pandemic. In a matter of days, companies went from response planning to shutting down facilities and sending employees to work from home.

While it is easy to say "let's focus on our employee experience", the way that DHL Express Malaysia & BN has done it was a real masterclass!

#employeeexperience #logistics #masterclass #innovation #culture #humanresources #leadership #dhlexpress

Innovation Coaching Clinic 1
DT LEADERSHIP
July 23, 2020

Design Thinking is an iterative process in which we seek to understand the user, challenge assumptions, and redefine problems in an attempt to identify alternative strategies and solutions that might not be instantly apparent with our initial level of understanding. At the same time, Design Thinking provides a solution-based approach to solving problems. It is a way of thinking and working as well as a collection of hands-on methods.

What's In Series 1? Here Khairul will share the key fundamentals of design thinking with some case studies. This is suitable for total stranger, noobs, newbies and those in need of a refresher on design thinking. There'll be opportunity to ask questions and chats about your projects or ideas exchange.
This clinic is complimentary. Time sensitive. Seats are limited. #designthinking #innovation

Strategic Tools in Design Thinking - Generating Problems & Insights
DT LEADERSHIP
July 17, 2020

Generating problems & insights are key in design thinking framework . Usually this is done at the Empathy stage, where we spend longer time. Check out this webinar where I use a template to explain how to generate problems and insights.

Strategic Tools in Design Thinking - Persona & POVS
DT LEADERSHIP
July 17, 2020

Persona & POVs (Point of Views) is an interesting tool in design thinking. It is a way of communicating unknown, deep seated and unspoken needs of a particular customer groups. It helps the designer to create and imagine user profiles to address the problems and eventually generate solutions. Watch this video to see how to do it from a template which is easy to follow.

MAKING A DIFFERENCE: Can The Future Holds Water? Social Science Dialogue Webinar
Taylor's University
May 05, 2020

MAKING A DIFFERENCE: Can the Future Holds Water?

Two or three key questions that you would like to be asked at the forum by the moderator/participants

Question to Khairul:
1. What innovative ways or products seen since COVID19?
2. Innovation usually associated with big investment, what’s the best approach?
3. What is innovation in todays business environment?

Khairul will begin by asking, “As a country, has Malaysia been resilient and innovative?” The pandemic has seriously dented many industries, caused some business closures and unemployment. Who are the winners and losers? Can Malaysia repeats its successes and reduce failure rates once again? He will converge his way forward ideas on how innovation & change can help us repel current shock and fully priced the crisis for the new and next normal.

The Downside of BNPL
Thinkers360
May 29, 2023

Is BNPL (Buy Now Pay Later) a game changer? In terms of access to credit, probably yes. In terms of credit risk? No way!

BNPL is on rapid growth among youth and young consumers in Southeast Asia including Malaysia and Indonesia. The idea of some providers to serve the underbanked or underserved is somewhat misleading. Although economically this segment is quite large, their ability to repay is quite concerning. 

Here are some key figures from different location and areas concerning BNPL: 

1. Late Payments: According to a survey conducted by Credit Karma in 2020, nearly 40% of US consumers who used BNPL services had missed at least one payment. Late payments can result in fees and can potentially impact a user's credit score.

2. Debt Accumulation: A report from ASIC (Australian Securities and Investments Commission) in 2020 found that one in five consumers in Australia were missing payments. The report also found that over 20% of BNPL users had to cut back on or went without essentials such as meals, and over 15% had taken out an additional loan to make their BNPL payments.

3. Young Consumers: Younger consumers, who may be less experienced with managing credit, are particularly drawn to BNPL services. A survey by Ascent in 2021 found that nearly 45% of Gen Z and 37% of Millennials in the US had used BNPL services, compared to just 8% of Baby Boomers.

4. Understanding Terms: A survey by CompareCards in 2020 found that nearly 30% of BNPL users in the US didn't fully understand what they were signing up for when they chose to use these services.

5. Regulation: As of 2021, BNPL services were not as heavily regulated as traditional credit products in many countries. This has raised concerns about consumer protection. For example, in the UK, a review by the Financial Conduct Authority (FCA) found that the BNPL market needed to be regulated to protect consumers.

These figures highlight some of the potential risks associated with BNPL, including late payments, debt accumulation, and a lack of understanding about the terms and conditions of these services. They also underscore the need for more consumer education and potentially more regulation in the BNPL industry.

BNPL also is known to charge exorbitantly high late fees, between 10%-35% depending on scheme and platforms. There should be a better design for access to online credit and the regulators should go hard to mischievous providers. 

This is an example of innovation that can be harmful to customers if they are not careful. Lack of education of proper financial lliteracy may contribute to this problem however providers with great foresight should have designed a better product that is useful and meaningful for customers. 

Brickbats please reach out to donkhairul@gmail.com

CFOs, How Much Money Do You Need For A Good Innovation Program?
Thinkers360
July 22, 2020

Innovation is relentlessly challenging and difficult— many corporations end up losing financial leverage, frustrating the manpower, and going nowhere. Corporations spend billions of money and energy annually to pursue innovation conquest but this huge spending would only generate more value for businesses if the innovation success rate were just a little higher. Yes? There is no fixed amount of how much budget is needed to set aside for innovation initiatives. Obviously, budgeting for innovation program depends on where and to what extent a company is in its life-cycle. A technology giant company like Apple, for example, spent more than $8 billion last year on its R&D, which seems like a lot but it was only 3% of revenues. Yet, R&D don't yield quick returns and most of them could be a wastage.

On the other hand, a high-tech payments company, Square, spent only $46 million for its product development in 2012, and it was 24% of Square’s revenues. Instead of asking how much, you might want the CFOs to answer to “is there a way to increase the innovation rate without spending more?” This thorny question of how to fund innovation is more important to be catered, particularly if your organization is forever challenged to "do more with less". A well-structured budgeting plan will be easily set aside if the innovation program is considered in these two bases: the innovation capacity and innovation ability. Innovation capacity is the organization’s potential for doing the innovation. This is the stuff such as assets, resources, technology and manpower that are easy to buy, and that organizations is willing to spend to. Most innovation investments, such as product improvement, manpower solutions, technological innovation, and research and development (R&D) traditionally aim at strengthening the organization’s innovation capacity. Today, innovation capacity can be easily obtained by every corporations, small or multi-national, new or incumbent. Manpower can be hired through the sharing economy; technology can be rented by hour; finance can be sought; and assets can be bought. But capacity alone is insufficient to increase the innovation rate and create a significant value, regardless of how huge the capacity is. That is where the innovation ability comes in. Innovation ability is an aspect of creating value, like new customer experiences, a revised service system, or new business models. An organization may increase its hiring and have many people providing innovation capacity, but may still struggle to increase its innovation ability, because the capacity by itself does not invent nor implement a new business model, an advanced service system or a better customer experience. Let’s take Nokia during 2007-2010 as an example of a corporation with great innovation capacity. Globally know that Nokia offered technologically feature-rich mobile phones and in fact, Nokia is the first corporation that invented the smartphone. Nokia actually offered a touchscreen smartphone two years before the Apple. However, Nokia tied itself to its Symbian operating system (OS) despite knowing its weaknesses in the consumer’s eyes. Although Nokia did have resources to develop a new operating system (OS), they chose to hang on with Symbian and as a result, Nokia became less favourable and unable to create new value. The initiatives are taken differently in Apple. Technology advancements are the backbone for both companies, but Apple did a much better job connecting its technology to a service system delivering new customer experiences through a relevant business model. In Apple, outside developers were allowed to sell apps through its iTunes and the App Store in condition of 30% of the sales made by outside developers goes to Apple. The huge number of apps created provides customers with a vast selection of new customer experiences. We have come to these conclusions that organizations should spend less on building the innovation’s capacity. To make success with innovation initiatives, corporations need to consider the innovation ability —the business model, customer experiences, and the service system— that become the value drivers. In other words, even if your organization increases the manpower to work on innovation initiatives by 10% or even 20% — while at the same time, refinement are made internally — there is simply no valid ground to believe that the organization will create greater value. Even if it has new ideas, new technologies, new products, or new services, none of these will necessarily increase the organization’s innovation success rate unless innovation ability changes the value drivers. If the two bases are well-grabbed, organization will have clearer picture of how much to set aside for the innovation program and the resources will be spent on the right kind of innovation initiatives. Instead of spending too much money on attention-grabbing, shiny objects and straightforward activities like hiring new people, procuring new technologies, and buying more facilities, it is harder but better to change the design of a current service system, introduce new customer experiences, or build a better business model that grant higher investment return. CFOs, do you know where to put your money now? :) This article is part of our #innovationliteracy #celikinovasi educational insights from innovation coaching and development program for corporates internal innovation teams. Reach out to find out more about F.A.S.T. Innovation Coaching Brickbats please email to donkhairul@gmail.com

Reasons Why You Should Start Corporate Innovation Program
Thinkers360
July 16, 2020

You probably have heard about Innovation and you want to do something about it for your organization. It is like a puzzle that needs solving, but the think is which one you should start first? Here could be the reasons compiled why you want a piece of the action on Innovation: 1. There are so many new technology arounds but you have no clue how to take advantage of all these for your organization eg Industry Revolution, 4IR, Digital etc..What’s all these tech stuffs? 2. Around 40% or more of your workforce are 40 years old and below. This is consider fairly young workforce. Most organizations in Malaysia for example has around 50-70% workforce of 40 years old and below. How to tap this huge energy reserves? 3. There’s so much ideas being presented to you and your management teams, but it is who is looking after them? What is the outcomes or results? Why there seems to be nothing implemented? Who is doing the monitoring? 4. You and your management team would like to find out new opportunities for business growth. Maybe there’s something? 5. The internal processes seem overwhelmed with tapes after tapes and you wanted it change for so long, but why the problem still persisted? 6. People morale is getting lower by the day with all other concerns about the economy, jobs security and personal finances. How to rejuvenate and recharge? 7. You have some budget (approved by the Board) to work on innovation programs, where to start? (Innovation program budget starts from $50k-$100k) 8. The training done by the human resource seems to have very little impact because they said the organizational change should be addressed at the same time. 9. Your management team (kitchen cabinet) is becoming more picky, testy and struggle to communicate cohesively and you don’t know who is the dark horse anymore. Put your foot down? 10. The entire workforce especially the operations, middle managers and customers facing staffs said, “Our customers complaints has increased and they have switched to our competitors.” Shall you wait any longer? The above listings are popular reasons I personally have observed and listened during my engagements with our clients. What’s yours? I’d love to compile several more to provide greater awareness that innovation program is a strategic decision.

Corporate Innovation is Not A Department
Thinkers360
July 10, 2020

I think corporate innovation should be an embedded strategic program cut across divisions. Who should lead? I’ve seen HR doing it, IT doing it and CEO office doing it. The easy way out is CEO office, but I’ve seen CEO's have 25 direct reports, how could they add another? My best bet: corporate innovation should be a mandate that should come from the Board as a strategic program (with start and end period - max 3 years) and review every 3-6 months. Each year is a different “focus” leading towards the objectives and outcomes. Why Board? Because the Board changes a lot less than top management. Besides, the Board has greater cohesion between them that can drive management teams and its workforce. Now, the problem with the Board? They lack customers voice and are seemingly out of touch with the business realities on the ground. The Board can use corporate innovation to get this mended instantly. Greater customers voices should be heard directly at the Board level and wider attention should be paid. Let’s get on board. #corporateinnovation #business #relationships #innovation

The Eight Leadership Beliefs
Thinkers360
July 09, 2020

Leadership is both art and science. It means it is unique to that person yet it can be learned methodically from one person to another. My journey to learn about leadership is about the same, i saw what my leaders do and i follow. I practice the good ones and congruent with my own values that I appreciate. In the process I also learn to let go some leadership characteristics that I found later to be excessively manipulative and with prejudice. Besides, through reading and observing how other leaders and followers interacting, I learn a great deal as well.

Executive Innovation Coach

Location: Malaysia, Virtual    Fees: $1000 above

Service Type: Service Offered

As organization grows into the future, more efforts by the workforce has to be directed to the results and getting the right outcomes.

In Executive Innovation Coaching, I will help the innovation leaders and their teams to build a solid goal plan with all the parameters needed in their innovation outcomes desired. We will help them to make an effective decision of the innovation tools to consider, selecting the right team members, look at varying perspectives in ideas selection, unleash their potentials to prototype cheaply and create the right metrics to measure their performances.

With this in place, the innovation teams and leaders will have greater time at hand to focus on their customers, business results and team cohesion. A coach in this moment of time is crucial because as much as 50% of time in innovation development is wasted on getting the team in place. With a coach in place, the saved time will be reallocated to fuel the excitement in the innovation teams once again.

Our F.A.S.T. Innovation Coaching is the right innovation development solution for fast growing and forward looking organization that believe that the right amount of leadership and innovation will transcend their companies into the future with great success. This is our promise.

Ideation Techniques for Collaborative Brainstorming

Location: Virtual    Fees: 50

Service Type: Service Offered

Brainstorming is common in many workplaces and organizations. Often brainstorming needs to be done in a hurry, rapid and generative. However because of time pressure, often the ideas for the brainstorming session are shoddy, lacking and quickfixes.

How might we brainstorming meaningful ideas collaboratively?

As simple as it sounds, meaningful ideas takes a little bit more than just an idea.

Virtual - Design Thinking Coaching For Innovation Team

Location: Virtual    Fees: TBD

Service Type: Service Offered

Design thinking is an integrative tool that is useful to be incorporated in any business transformation and innovation projects such as digitalisation, creating new products or services, process improvements, employee experiences, outplacement strategies and many others.

This virtual engagement is suitable for particularly innovation that is looking to be guided in their projects with additional elements from design thinking. Personally, design thinking has helped me make different strategic directions. It helped me to see things that I may not usually see for decision making.

As for working with clients, I have helped clients to incorporate design thinking in a number digital projects, employee experience, strategic innovation, business planning and simply training the methods.

I'll be able to support you via Zoom regularly with scheduled calls. We will also be using other collaorative tools to help your projects to become successful. Looking forward to speak soon.