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Jessica McClure

Managing Director | Published Author | Lead Incident Investigator | Lead Auditor | Senior Risk Management Consultant at SRA Global

Sydney, Australia

Risk management expert with over 25 years' experience working with high-risk industries on operational risk management, enterprise risk management and critical control frameworks.

Lead Incident Investigator and Lead Auditor.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Sydney, Australia
Speaking Topics: Risk Management, Critical Control Management, Incident Investigation

Speaking Fee $5,500 (In-Person), $1,800 (Virtual)

Jessica McClure Points
Academic 10
Author 108
Influencer 18
Speaker 0
Entrepreneur 10
Total 146

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

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Critical Control Management

Critical Control Management (CCM) is a systematic approach to identifying, implementing, and verifying controls that prevent or mitigate high-consequence risks. It focuses on the most important safeguards - those that, if they fail, could lead to catastrophic outcomes such as fatalities, major incidents, or serious business disruptions.

A strong CCM framework ensures that organisations are not just identifying risks but also actively verifying and maintaining the controls designed to prevent and mitigate incidents. It involves defining Critical Control Performance Standards (CCPS), establishing clear accountability, and implementing Critical Control Verification (CCV) processes to check that controls are functioning as intended. Without these mechanisms in place, organisations may assume they are protected while critical gaps go unnoticed.

Investigative Risk Management

Investigative Risk Management (IRM) is a transformative approach that blends the disciplines of risk management and investigative science to proactively identify, challenge, and strengthen controls — before failure occurs.

Traditional risk systems often rely on static assessments and lagging indicators. IRM breaks that model by applying forensic style thinking to risk identification, control evaluation, and systemic weaknesses. It’s not about waiting for incidents, it’s about uncovering the risks that haven’t failed... yet.

Whether triggered by a near miss, audit finding, verification gap, or intuition, IRM helps organisations get ahead of failure and build stronger, more resilient systems.

IRM includes a suite of structured methodologies:
- Investigative Risk Assessment (IRA) – Diagnose and reassess risk through investigative techniques.
- Investigative Risk Analysis (IRAn) – Forensically analyse emerging risks, failures, or near misses.
- Investigative Control Management (ICM) – Scrutinise the design, implementation, and assurance of controls, especially critical controls.

Together, these tools form a powerful lens for viewing risk not just as something to record, but something to interrogate.

Understanding Control Failures

In risk management, we spend so much time discussing whether controls are effective under normal conditions. But what if they fail? And more importantly, how quickly could that failure lead to a catastrophic event?

This is what I refer to as Control Failure Analysis—the speed at which a control breaks down or becomes ineffective, and how rapidly that failure leads to an unwanted event or maximum impact.

Company Information

Company Type: Company
Business Unit: Operational Risk Management
Minimum Project Size: $1,000+
Average Hourly Rate: $200-$300
Number of Employees: 1-10
Company Founded Date: 2022
Media Experience: 20 Years

Areas of Expertise

Automotive
Business Continuity 44.67
Business Strategy 30.07
Change Management
Climate Change
Coaching
Construction
CRM
Culture
Design
Diversity and Inclusion
Education
Emerging Technology
Engineering
Future of Work
Health and Safety 63.16
Health and Wellness
Healthcare
Leadership 30.02
Management
Manufacturing
Mental Health 30.14
Project Management 30.09
Renewable Energy
Risk Management 35.36
Supply Chain

Industry Experience

Agriculture & Mining
Engineering & Construction
Federal & Public Sector
Healthcare
Manufacturing
Oil & Gas
Primary Metal & Steel
Professional Services
Telecommunications
Travel & Transportation
Utilities

Exclusive Content    Join Jessica McClure's VIP Club

1 Article/Blog
Unconceivable Risks: Overlooking the Unimaginable
Thinkers360
April 03, 2025
In the dynamic landscape of business, the adage "expect the unexpected" holds profound significance. Yet, many organisations fall into the trap of dismissing certain risks simply because they haven't previously encountered them or can't conceive their possibility.

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Tags: Business Continuity, Health and Safety, Risk Management

Publications

1 Academic Certification
Everything DiSC Certification- Classroom
Everything DiSC: A Wiley Brand
July 22, 2023
Certification prepares you to facilitate DiSC experiences that help people work better together

Credential ID 0000031722

See credential

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Tags: Business Continuity, Health and Safety, Risk Management

37 Article/Blogs
Why Mitigating Controls Are Just as Critical as Prevention
SRA Global
September 07, 2025
When most businesses talk about risk, the focus almost always falls on prevention. “We’ve got it under control,” leaders say, pointing to their policies, procedures, or engineered barriers. But what happens when those preventive controls fail?

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Tags: Business Continuity, Health and Safety, Risk Management

The Future of Leadership Is Risk-Literacy
SRA Global
July 11, 2025
In today’s world, leadership isn’t just about ticking compliance boxes. It’s about managing risk – proactively, strategically, and across all areas of your business. That includes WHS risk, operational risk, psychosocial risk, compliance risk, and even emergency management.

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Tags: Business Strategy, Health and Safety, Risk Management

Optus Fined $100m for Coercive Debt Collection and Unconscionable Sales
SRA Global
June 21, 2025
In June 2025, Optus agreed to pay a record‑breaking A$100 million, almost its entire profit in the last year, following a case brought by the Australian Competition and Consumer Commission (ACCC) for unconscionable sales and coercive debt collection targeting vulnerable customers. Optus accepted that its staff had been overly agressive and pushed unneeed products on vulnerable and disadvantaged customers.

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Tags: Business Continuity, Health and Safety, Risk Management

What is a Trauma Response Plan and Why You Need One
SRA Global
June 15, 2025
In the same way a business prepares for physical emergencies with fire evacuation drills or first aid kits, it must also prepare for psychological emergencies. A Trauma Response Plan (TRP) is the psychosocial equivalent of an incident response plan – and increasingly, it’s becoming a legislative and moral necessity.

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Tags: Business Continuity, Health and Safety, Risk Management

WHS Responsibilities and Visitor Safety
SRA Global
June 02, 2025
When we think about workplace health and safety, our minds often go straight to employees, contractors, or maybe even volunteers. But what about visitors? People who pop in briefly, attend a meeting, drop off a parcel, or tour your facility?

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Tags: Business Continuity, Health and Safety, Risk Management

Why Prevention, Not Just Response, Is the Key to Managing Work-Related Violence in Schools
SRA Global
June 01, 2025
The Victorian Department of Education has taken a meaningful step in acknowledging the rise in work-related violence from student behaviour, with a staggering 46.7% increase reported over the last decade. Following an audit, the Department has adopted four key recommendations aimed at better managing this risk in the workplace.

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Tags: Business Continuity, Health and Safety, Risk Management

What is a Modern Safety Leader?
SRA Global
June 01, 2025
Work health and safety (WHS) has evolved. What once passed as best practice is no longer effective in today’s increasingly complex work environments.

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Tags: Business Continuity, Health and Safety, Risk Management

Critical Control Verification: How to Prove Your Most Important Safeguards Are Working
SRA Global
May 25, 2025
Whether you’re running a small manufacturing plant, a food processing facility, or a construction business, critical control verification is simply the process of proving your most important controls are working. And that proof needs to be auditable.

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Tags: Business Continuity, Health and Safety, Risk Management

Complacency in Workplace Safety: Why Comfort Is More Dangerous Than Crisis
SRA Global
May 24, 2025
In psychology, crisis triggers growth. It creates urgency, activates problem-solving, and mobilises resources. On the other hand, comfort breeds complacency. It convinces us that things are fine, even when critical risks are quietly stacking up behind the scenes. In a workplace setting, this psychological trap has serious implications for health, safety, and risk.

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Tags: Business Continuity, Health and Safety, Risk Management

What Is Trauma-Informed Counselling and Why Is It Relevant to Safety People?
SRA Global
May 22, 2025
In safety, we often focus on physical hazards, equipment, procedures, permits, and compliance. But what about the invisible injuries that walk onto site each day?

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Tags: Business Continuity, Health and Safety, Risk Management

How to Facilitate an Effective Risk Workshop
SRA Global
May 22, 2025
Facilitating a risk workshop sounds straightforward. Get everyone in a room and talk about risk, right? But if you’ve ever run one that dragged on with no clear outcomes, or worse, one where people felt unheard or confused, you’ll know it’s not that simple.

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Tags: Business Continuity, Health and Safety, Risk Management

Supervision as a Control
SRA Global
May 20, 2025
Supervision is often overlooked as a control, but make no mistake, if done properly it’s one of the most effective risk controls available to organisations across all industries.

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Tags: Business Continuity, Health and Safety, Risk Management

Why Long Lists of Controls Aren't Effective
SRA Global
May 19, 2025
When reviewing a risk register or investigating an incident, it’s common to find a long list of risk controls associated with a single hazard. But a long list of controls does not mean the hazard is being effectively managed. In fact, many of those listed controls may do very little to prevent harm.

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Tags: Business Continuity, Health and Safety, Risk Management

What is a Risk Bowtie Analysis?
SRA Global
May 13, 2025
If you've ever tried to build a risk register or complete an incident investigation and felt like the pieces didn’t quite line up – you’re not alone. Traditional risk assessments often focus on the event itself or the consequence, but rarely do they give us a clear line of sight into why an unwanted event occurred. They tend to lump all controls together, often making it hard to identify the ones that truly matter – the ones that must work to prevent fatalities or serious harm.

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Tags: Business Continuity, Health and Safety, Risk Management

Is Your Incident Management System Working as Intended?
SRA Global
May 08, 2025
You’ve updated your controls, you’ve done the toolbox talks, you’ve updated training packages and changed procedures. And yet – the same types of incidents keep happening.

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Tags: Business Continuity, Health and Safety, Risk Management

Professional Development Pathways for Women in WHS and Risk Roles
SRA Global
May 04, 2025
If you're a woman working in WHS, risk, or audit, you probably didn’t land here by accident. You care deeply about people, systems, and outcomes. But while the work you do is critical, the professional

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Tags: Business Continuity, Health and Safety, Risk Management

Is Your Monthly Pay Cycle Costing You Staff?
SRA Global
May 01, 2025
It might be time to re-think how often you pay your team. At first glance, it seems like a small thing. Monthly pay has been standard practice for decades, especially in large organisations. It’s neat. Predictable. Efficient.

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Tags: Business Continuity, Health and Safety, Risk Management

Risk Management Terminology
SRA Global
April 22, 2025
Risk management shouldn’t feel like learning a new language – especially when the consequences of getting it wrong are real.

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Tags: Business Continuity, Health and Safety, Risk Management

Understanding the Different Types of Risk Assessments
SRA Global
April 22, 2025
When it comes to managing risk in the workplace, not all risk assessments are created equal. Depending on the task, industry, or level of complexity, we need different tools in our risk toolbox.

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Tags: Business Continuity, Health and Safety, Risk Management

Why Consultation Isn’t Just a Legal Requirement
SRA Global
April 16, 2025
Consultation is often seen as a compliance checkbox. Something we have to do to tick off the WHS Act obligations and keep the regulator happy.

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Tags: Business Continuity, Health and Safety, Risk Management

Should a Critical Control Failure Trigger a HPI?
SRA Global
April 13, 2025
They are the controls that must work to prevent serious injury, fatality or catastrophic events. Without them, failure is likely. Not possible — likely

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Tags: Business Continuity, Health and Safety, Risk Management

Critical Controls for Psychosocial Hazards
SRA Global
April 12, 2025
Psychosocial hazards are complex, varied and deeply personal. They don’t operate like physical hazards. You can’t engineer your way out of a toxic workplace culture with a checklist, wellness webinar or a free gym membership.

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Tags: Health and Safety, Mental Health, Risk Management

NSW Government Extends Mental Health Support to Additional Frontline Workers
SRA Global
April 07, 2025
The New South Wales (NSW) Government has launched a groundbreaking mental health initiative aimed at expanding support services to a wider range of frontline workers. Traditionally, mental health support programs in NSW have focused on emergency services personnel such as paramedics, police officers, and firefighters. However, under this new strategy, support will be extended to workers from the Forestry Corporation of NSW, National Parks and Wildlife Service, and Transport for NSW.

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Tags: Business Continuity, Health and Safety, Risk Management

Discomfort is Critical to Effective Risk Management
SRA Global
April 05, 2025
Risk management requires businesses to confront potential vulnerabilities, inefficiencies, and hazards directly. As risk management consultants, our goal isn’t to provide comfort but to challenge organisations to address the realities that may be uncomfortable to discuss. To achieve a mature risk framework, leaders must engage in candid conversations about all possibilities—especially the ones that feel challenging or risky to acknowledge.

Embracing discomfort is essential for effective risk management. Leaders who are curious enough and comfortable enough to be uncomfortable will be the ones that adequately “plan to fail.” They’ll recognise flaws in their systems with no ego, no false beliefs, and a genuine willingness to improve.

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Tags: Business Strategy, Leadership, Risk Management

Are Your Controls Too Complex for Workers to Understand?
SRA Global
April 05, 2025
Risk management systems are often praised for their thoroughness and meticulous documentation. Risk registers, bowtie analyses, control verifications—these tools are essential for establishing a structured approach to managing risk. But here’s the critical flaw: What good is a control if the worker implementing it doesn’t understand it?

When control effectiveness is assessed, the worker’s capacity to understand and implement those controls is often neglected.

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Tags: Business Continuity, Health and Safety, Risk Management

1 Book
Workplace Health and Safety Management Systems
Balboa Press
November 10, 2011
Workplace Health and Safety Management Systems - D.I.Y Guide offers practical, simple, compliant solutions in developing, implementing, maintaining, evaluating and managing your own systems.

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Tags: Business Continuity, Health and Safety, Risk Management

1 eBook
Mastering Critical Control Management eBook
Lulu
April 22, 2025
Mastering Critical Control Management is the definitive guide for identifying, defining, and verifying the few controls that must work to prevent fatal or catastrophic events.

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Tags: Business Continuity, Health and Safety, Risk Management

1 Executive
SRA Global | Orana Skills Centre
SRA Global
January 02, 2023
Orana Skills Centre is a trusted workplace health, safety, and risk management consultancy, specialising in operational and strategic risk management, critical control management, incident investigation, audits, and compliance.

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Tags: Business Continuity, Health and Safety, Risk Management

Thinkers360 Credentials

3 Badges

Radar

1 Technology
Dynamic Risk Ratings

Date : April 03, 2025

Dynamic risk systems represent the future of safety and risk management, integrating real-time data, intelligence-driven insights, and adaptive tools to respond to changing conditions. When calculating the likelihood, traditionally it was a "best guess". Our systems hope to change the way likelihood is calculated based in leading and lagging inputs from other management systems including hazards, incidents, audits, maintenance, procurement or quality. Dynamic risk management means that if conditions change (through inputs) your likelihood changes, resulting in your risk score changing and flagging any conditions outside of the set tolerance.

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Blog

Opportunities

2 Business Consultings
Risk Management Audit

Location: Virtual    Fees: $135/hr

Service Type: Service Offered

Full audit of Risk Management framework and systems for compliance against ISO 31000 and ICMM if relevant.

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Risk and Critical Control Management

Location: Virtual    Fees: $135/hr

Service Type: Service Offered

Development of operational and enterprise risk management framework and systems including critical control management.

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1 Keynote
Critical Control Management

Location: In Person    Fees: 5500

Service Type: Service Offered

As an expert in Critical Control Management (CCM), Jessica specialises in the identification and analysis of critical controls to prevent or mitigate unwanted events, assisting global organisations to build robust, compliant, critical risk programs.

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