How to Build a Resilient Company Culture That Will Help Every Employee Thrive
Inc. Magazine
December 28, 2020
Winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties.
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Tags: Culture, Health and Wellness, HR
Common Decency Leads to Business Success
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December 16, 2020
The post Common Decency Leads to Business Success appeared first on Indispensable Consulting.
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Tags: COVID19, Culture, Leadership
Our excuses are just lies
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December 09, 2020
The post Our excuses are just lies appeared first on Indispensable Consulting.
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Tags: COVID19, Culture, Leadership
Seek “Simple” To Become A Better Leader
CEOWorld
December 07, 2020
Somewhere along the way, business leaders have lost sight of the fact that simple is better. Preferring, instead, to over-complicate much of what it takes to be an exceptional leader.
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Tags: Business Strategy, Culture, Leadership
Before Pointing Your Finger, Use Your Thumb
CEOWorld
November 30, 2020
Leaders risk eroding trust within their companies and minimize their effectiveness is setting direction and managing change by shifting blame an evading accountability. Therefore, it is essential that leaders own their actions.
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Tags: Change Management, Culture, Leadership
Decency Begins With Patience: Practice It and Watch Your Team Excel
CEOWorld
November 16, 2020
Don’t you want to be revered by those in your world for being an exceptionally decent person and leader? If so, it is time for you to work at becoming more patient.
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Tags: Change Management, COVID19, Leadership
COVID-19 Means Leaders Must Work to Become Even More Decent
CEOWorld
November 05, 2020
The bottom-line for business leaders is that many of our colleagues, whether they show signs of it or not, are truly stressed-out about COVID-19. This fact puts the impetus on us to approach our leadership responsibilities with even more decency and care – setting the example for others to follow.
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Tags: COVID19, Leadership, Mental Health
Why Decency Matters in the C-Suite
CEOWorld
October 27, 2020
Decency matters not just, because it is the right thing to do. Rather, it delivers business results that are difficult to attain otherwise. By adopting and practicing the guidelines offered here, you create a less contentious and more appealing work environment – one where everyone has the opportunity to contribute and play a role in your company’s success.
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Tags: Culture, Future of Work, Leadership
When Will Leader Decency Be Cool Again?
CEOWorld
October 22, 2020
You can make decency cool again by letting your decency shine through in the way that you lead others. I recognize that some of this may be easier said than done. However, the benefits of leading in ways that can be respected and admired outweigh the noise that comes from more lazy, deceitful and selfish ways that can undermine one’s integrity.
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Tags: Customer Loyalty, HR, Leadership
Company Culture Must Remain Front and Center During These Uncertain Times
CEOWorld
October 07, 2020
With Covid-19 continuing to wreak havoc across corporate America today, many major companies are choosing to remain remote for the foreseeable future, If that’s you, don’t make the mistake of inadvertently putting company culture on the back burner. It is essential to stay diligent in maintaining and enhancing your culture so that staffers feel connected and remain committed to your mission.
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Tags: COVID19, Culture, Leadership
The Ultimate Back-to-Work Checklist
CEOWorld
September 26, 2020
Top 10 list of risk mitigation considerations for returning to the office. Are your office spaces ready for staffers to get back to work? As many business leaders are contemplating a return to work, it has become clear that the transition back to the workplace must be planned and adjustments must be made, to ensure a safe return.
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Tags: COVID19, HR, Leadership
It is Time for Top Leadership to Step-Up
CEOWorld
September 25, 2020
We must seize the remarkable opportunity that has presented itself during this global health crisis and work to become the Greatest Generation 2.0
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Tags: Future of Work, HR, Leadership
Bringing Common Decency Back to Business
CEOWorld
September 24, 2020
You can be an exceptional leader and act decently at the same time. Leadership and common decency are not mutually exclusive ideas. In fact, great leaders are often decent human beings. Of course, many are not. It’s the last point that we need to shine a light on.
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Tags: Future of Work, HR, Leadership
Greatest Generation 2.0 Is Within Our Reach
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July 20, 2020
The post Greatest Generation 2.0 Is Within Our Reach appeared first on Indispensable Consulting.
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Tags: COVID19, Culture, Leadership
Do You Have A Communications Issue?
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July 01, 2020
It wasn’t a communications issue that was affecting their business performance. Rather, the problem was a lack of teamwork.
The post Do You Have A Communications Issue? appeared first on Indispensable Consulting.
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Tags: COVID19, Culture, Leadership
There Are Only 3 Ways To Be Of Choice
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June 11, 2020
To become "of Choice" is to possess those characteristics that serve to strategically differentiate a firm from its competition. And these three goals are universal truths. After all, why would any commercial enterprise wish to be anything less than an "of Choice" concern?
The post There Are Only 3
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Tags: COVID19, Culture, Leadership
5 Ways to Become Indispensable
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May 24, 2020
Wouldn't you like to become indispensable to your customers? Sure, you would! While there's not one sure fire formula to follow to become indispensable, you can do some things to improve your chances that you'll "stick" to your customers.
The post 5 Ways to Become Indispensable appeared first on Ind
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Tags: COVID19, Culture, Leadership
Scenario planning: the time is now
Management Issues
April 06, 2020
Most leadership teams are working out what they must do to stay afloat during the COVID-19 crisis. Some have dusted off their business contingency plans only to discover that the identification of key personnel and critical processes, standard fare in most business continuity plans, doesn’t suffice in determining what to do when confronting a worldwide pandemic. In fact, a different kind plan, or more precisely set of plans, is required.
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Tags: COVID19, Health and Safety, Leadership
Flipping the organization
Management Issues
April 02, 2020
I have been helping a client for some time now on strategic planning and culture transformation. With a solid strategic plan and plan administration process in place and a roadmap for cultural change, I am proud to say that they’ve come a long way on both fronts. However, their journey is far from over. Strategic alignment seems to be a friction point that has proven difficult to smooth.
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Tags: HR, Leadership, Management
I think differently and that's OK
Management Issues
March 17, 2020
Conventional wisdom says that firms need access to experts from their industry to help them develop strategies that will separate them from the competition. Nothing can be further from the truth! I’ve enjoyed a fulfilling career as a management consultant being industry agnostic. Rather, I brought clients all kinds of problem-solving frameworks, strategic planning paradigms and implementation methodologies, all aimed at helping them think differently about how to move their organizations smartly forward.
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Tags: Change Management, Leadership, Management
Improve strategic alignment through better metrics
Management Issues
March 04, 2020
I have been helping a client for some time now on strategic planning and culture transformation. With a solid strategic plan and plan administration process in place and a roadmap for cultural change, I am proud to say that they’ve come a long way on both fronts. However, their journey is far from over. Strategic alignment seems to be a friction point that has proven difficult to smooth.
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Tags: Business Strategy, Leadership, Management
4 Steps to Create a Winning Culture (and Company) from Scratch
Inc. Magazine
February 11, 2020
Bottom line: The most successful business owners are the ones willing to do whatever it takes to not only succeed, but also ensure they have a team that buys into the company culture and helps drive it forward well into the future.
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Tags: Culture, HR, Management
Indispensable: Build and Lead A Company Can't Live Without
Humanix Books
February 16, 2021
The Merriam-Webster Dictionary defines "Indispensable" as being absolutely necessary and not subject to being set aside or neglected. INDISPENSABLE: Build and Lead A Company Customers Can’t Live Without provides a framework that you can follow to transform your business and features dozens of examples from industry including those drawn from Amazon, Uber, Facebook and more. Each business example illustrates how the concepts offered in the book are already being used to make businesses indispensable in the marketplace.
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Tags: Leadership, Culture, Business Strategy
It's Good To Be King
Publisher : Executive Books; 1st Edition
February 13, 2017
It's Good To Be King . It’s a leadership book for all kinds of leaders, including those that lead in the classroom, at the ball field, within civic groups, places of worship and at work.
Written in an easy to read fable style, which will appeal to all kinds of people who may not be accustomed to reading leadership titles, the book tells the story of King Joe and his trusted advisor, the Wizard Gumdorf. The reader will see how the two work together to transform the fate and fortune of the mystical Kingdom of Candyshire by applying common sense and sound leadership strategies -- just like the ones we all can use to shape and transform the groups and organizations that we lead.
As a value-added feature, the book contains over 60 leadership tips presented in easy to find chapter summaries. All the takeaways are aimed to help the reader to become better at setting direction and managing change – regardless of the setting in which they lead!
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Tags: Change Management, Leadership, Management
The Executive Checklist: A Guide for Setting Direction and Managing Change
Palgrave-Macmillan
January 21, 2014
A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The book provides a best-practice checklist for 8 core areas: Strategy Setting, Technology Alignment, Business Renovation, Project Management, Communications Renewal, Employee Engagement, Staff Transformation, and Organizational Design.
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Tags: Business Strategy, Culture, Management
The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance
J. Ross Publishing
April 01, 2006
This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced and implemented correctly, will transform most any firm into an organization capable of dominating its industry throughout the 21st Century. While there are many best practices that firms should consider in their efforts to continuously improve, there are seven best practices that are indispensable in this era of rapid change, increasing customer demands, and intense global competition. These seven best practices address the people, processes, and technology elements of which every enterprise is comprised and without them firmly in place, organizations will eventually flounder.
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Tags: Business Strategy, Change Management, Leadership
Inside Rad: How to Build Fully Functional Computer Systems in 90 Days or Less
McGraw-Hill
November 01, 1991
Documents the implementation of RAD and Information Engineering concepts in a step-by-step account of a successful software development project. Organized by project phases, the authors examine the pitfalls and opportunities they encountered while planning and implementing a successful RAD project.
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Tags: Agile, Innovation, Leadership
The IRM Imperative: Strategies for Managing Information Resources
John Wiley & Sons
January 16, 1991
It challenges many of the common assumptions about the role of information systems, and suggests new roles and responsibilities that can be implemented to ensure companies stay competitive by managing data as a corporate asset -- one that be accounted for on a company balance sheet.
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Tags: Big Data, Innovation, Leadership
Become a Visionary Leader
Inc. Magazine
December 29, 2020
Short video shot for Inc. magazine -- offers 3 ideas to be come more visionary
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Tags: Business Strategy, Leadership, Management
Boost Team Productivity
Inc. Magazine
December 29, 2020
Short video shot for Inc. magazine -- offers 3 ideas for leading your high performance team to deliver its promises.
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Tags: Change Management, Leadership, Management
Inspire Your Organization to Greatness
Inc. Magazine
December 29, 2020
Part of the Inc. Magazine Leadership Series - This short video offers 3 ideas to set direction and manage change in your organization.
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Tags: Change Management, HR, Leadership
Relieve Change Fatigue
Inc. Magazine
December 29, 2020
Part of the Inc. Magazine Leadership Series - This short video offers 3 ideas to relieve the tension, while continuing to drive change.
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Tags: Change Management, HR, Management
Helping Organizatons Thrive
Julian Roberts
December 10, 2020
Great conversation about leadership, influencing change during CV-19 times and my most recent book, Indispensable: Build and Lead A Company Customers Can't Live Without with host, Julian Roberts.
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Tags: Change Management, HR, Management
A Leadership Interview With James Kerr
AboutLeaders
December 10, 2020
Great interview about leadership, change management, company culture and some of my books with publisher of AboutLeaders, Dr. Mary Kay.
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Tags: Change Management, HR, Management
Mediocre Will Not Suffice
Indispensable Blog
November 02, 2020
This short video from Inc. Leadership Series, Jim Kerr suggests mediocre performance will not suffice and offers 3 ideas to lift staff performance.
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Tags: Change Management, Culture, Leadership
Becoming indispensable—a company that your customers can’t live without
Zen Desk
October 01, 2020
An interview with James Kerr on his latest book: indispensable: How to Build and Lead a Company Customers Can't Live Without.
“Of course, you don’t have to disrupt an industry to become an indispensable business,” Kerr wrote in his book. “Instead, you must be driven to excellence in all that you do and to deliver what your customers want. In essence, you want to be on a constant lookout for ways to unlock your customer’s potential…."
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Tags: Culture, Customer Experience, Leadership
Barriers That Prevent Collaboration and How To Overcome Them
Indispensable Blog
September 30, 2020
Jim Kerr is Interviewed on the topic by Soundview's Andrew Clancy on the topic.
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Tags: Change Management, Culture, Leadership
Managing Naysayers
Soundview
September 30, 2020
Soundview leadership series with Host Andrew Clancy
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Tags: Change Management, Culture, Leadership
Preventing Confrontation
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy
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Tags: Change Management, Culture, Leadership
Communication Barriers
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy
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Tags: Change Management, HR, Leadership
Inspiring Staffers
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy
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Tags: Change Management, HR, Leadership
SiriusXM's Innovation Navigation Interview
SiriusXM
September 29, 2020
SiriusXM Interview on Innovation Navigation program hosted Dave Robinson
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Tags: Culture, Digital Disruption, Digital Transformation
Power Lunch Live Hosted By Rhett Power
LinkedIn Live
September 16, 2020
We discussed COVID's impact on leadership, the importance of culture in coping and my new book -- Indispensable: How to Build and Lead a Company Customers Can't Live Without
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Tags: Leadership, Culture, COVID19
How To Future-Proof Your Company’s Organisational Design
ArielleExecutive
September 14, 2020
Great interview by Irene McConnell of ArielleExecutive -- Organization Design and Company Culture were main themes of this interview.
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Tags: Change Management, HR, Management
Designing Executive Checklists
33Voices
September 11, 2020
Great interview by Moe Abdou of 33Voices -- We discuss how to set direction and manage change within the 21stcentury enterprise by building solid checklists that guide decisions and inform strategic thinking.
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Tags: Change Management, HR, Management
Positive Business Radio
Positive Business Radio
August 31, 2020
This radio interview covered many of the topics brought out in my book, The Executive Checklist.
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Tags: Change Management, HR, Management
Getting Ready for Tomorrow
reBoot
August 21, 2020
Hosted by Dave Summers. James Kerr, the Founder at Indispensable Consulting is hosted in this episode. Kerr is a long-time management consultant and futurist working to make a difference for businesses by helping leaders reshape the way work is done. His expertise includes vision storytelling, culture redesign and the development and implementation of multi-faceted change initiatives. He enjoys co-creating new ideas and devising feasible solutions to broadly relevant problems, while shape-shifting them into opportunities for his clients.
We spoke about the new look to organizational culture during #covid19 #workfromhome.
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Tags: COVID19, Culture, Future of Work
Humanix Books to Publish James Kerr's Next Book
PR Newswire
August 04, 2020
Press release announcing the publication of my 6th book: Indispensable: How great leaders build strong companies customers can't live without, provides the agenda for becoming the business that customers prefer over any other in the marketplace.
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Tags: Change Management, HR, Management
We Are In it Together Interview with James M. Kerr
Iron Sharpens Iron
May 25, 2020
In this episode of the Iron Sharpens Iron Movement, Jim Hotaling interviews James M. Kerr, a true thought leader, he writes columns for Management-Issues and Inc. He has just completed work on his 6th book. It is called Indispensable and it provides a framework for how to become the business your customers can’t live without.
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Tags: Change Management, Culture, Leadership
The Indispensable Book Launch
Management Consulting