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James Kerr

Principal at Indispensable Consulting

Hartford, United States

James M. Kerr is a renowned strategy consultant, leadership coach, keynote speaker, columnist and author. With six books and over 500 published articles in popular magazines including Inc., Psychology Today and Fast Company, Jim has garnered many industry awards and a reputation for introducing breakthrough thinking. It’s his dedication to helping leaders lead and organizations change that keeps Jim top-of-mind among prospects and clients, alike.

Available For: Advising, Consulting, Speaking
Travels From: Hartford, CT USA
Speaking Topics: Leadership, Culture, Vision Storytelling, Scenario Planning, Future of Work, Decency

Speaking Fee $9,500 (In-Person)

James Kerr Points
Academic 200
Author 1478
Influencer 288
Speaker 90
Entrepreneur 175
Total 2231

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

Do You Want To Be A Visionary?
February 14, 2022
How to Inspire Your High Performing Team
February 14, 2022
How To Avoid Fatigue During Change Management Initiatives
February 14, 2022

Featured Topics

Leadership

One is not a “leader” simply due to title, pedigree or a conspicuous place on an organization chart. I believe, instead, that leaders are built on a foundation rich in character, which enables them to inspire others to follow. Exceptional leaders not only possess the requisite honesty and righteousness needed to gain "followership," but they emanate the hunger and conviction needed to motivate others to do great things.

I speak about leadership mindset, engagement strategies and decency.

Vision Storytelling

From the time that we are very young, stories help us to learn about the world around us. Stories inform our thinking about what is right and wrong. They reinforce the cultural norms and societal values of the places where we live.

It's no doubt, the stories that we are told and read continue to enlighten and reshape our thinking throughout the rest of our lives. In fact, nearly 2/3 of our daily conversations are story-centered .

This is why I believe top leaders need to create vibrant and captivating vision stories as a means to inform and inspire the people hear and read them. I speak about how to do this in ways that inform and inspire.

Culture

If you want to be indispensable, you need the right culture. Period. End of sentence.

Indeed, company culture is the foundation of every business because it determines how people behave. If you optimize the culture and ensure its alignment with the achievement of your strategic objectives, your business performance will improve. Place a value on that and compare it to the cost of cultural transformation and you'll have an ROI that makes the case to invest in culture transformation. It's really that simple!

I speak about how to redesign and optimize your culture -- cultivating a winning organization as a direct outcome.

Company Information

Company Type: Service Provider
Business Unit: Trike Journal
Minimum Project Size: $25,000+
Average Hourly Rate: $200-$300
Number of Employees: 1-10
Company Founded Date: 1991
Media Experience: 30 Years

Areas of Expertise

Business Continuity
Business Strategy 62.51
Change Management 66.89
Climate Change 30.65
Culture 52.37
Customer Experience
Customer Loyalty
Digital Disruption
Digital Transformation
Future of Work 47.53
HR
Leadership 61.23
Management 33.07
Marketing
Mergers and Acquisitions
Smart Cities
Coaching 100
Renewable Energy

Industry Experience

Aerospace & Defense
Financial Services & Banking
High Tech & Electronics
Hospitality
Insurance
Manufacturing
Professional Services
Retail
Textiles Production

Exclusive Content    Join James Kerr's VIP Club

Each Leadership Minute message is presented as a statement. These are fortified by a brief explanation outlining why the leadership idea is relevant to you as a leader. Best of all, each Leadership Minute message includes three (3) suggested actions to help you put the leadership idea into practice.

1 Article/Blog
Regularly Seek Different Points of View
Thinkers360
February 18, 2022
The best answers often come from outside of your current paradigm of thinking and doing.

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Tags: Change Management, Future of Work, Leadership

Publications

1 Adjunct Professor
Rensselaer Polytechnic Institute - The Lally School of Management
RPI
September 01, 1987

Teaching graduate-level classes since Sep 1987

Teaching change management and leadership courses aimed at developing future of work perspectives within the MBA program.

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Tags: Change Management, Future of Work, Leadership

306 Article/Blogs
How to Overcome Your Fear of Failure
Psychology Today
September 25, 2023
A fear of failure can sabotage career growth. Developing a bias for action can help you move ahead in your professional life. There are steps you can take to diminish fear and cultivate a greater action orientation. Our #1 Ranked Leadership Coach offers his best advice in this article on how to overcome the fear and adopt a bias for action, instead.

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Tags: Change Management, Coaching, Leadership

Embracing Change: A 6 Step Process for Personal Change
Accel5
September 08, 2023
When embarked upon with intent and determination, personal change unfurls a cascade of remarkable benefits.

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Tags: Change Management, Coaching, Leadership

How to Not Lead With Fear and Selfishness
Psychology Today
August 29, 2023
Fear and selfishness will wreak havoc on leaders and their organizations.

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Tags: Change Management, Culture, Leadership

Do Corporate Value Statements Make Any Difference At All?
CEOWorld
August 26, 2023
Organizations benefit more from embodying their values, than articulating them flawlessly.

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Tags: Change Management, Culture, Leadership

Why Work-Life Balance Is the Wrong Goal
Psychology Today
July 31, 2023
In this piece, I offer that work-life balance is the wrong goal, and that there must be a better way to think about the connection between our lives and livelihood. I even offer steps you can take to better integrate work with the rest of our lives.

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Tags: Change Management, Coaching, Leadership

Will AI Change the 'Face' of the Coaching Profession?
Psychology Today
July 10, 2023
AI has the potential to greatly shape the future of leadership coaching by providing innovative capabilities.

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Tags: Coaching, Future of Work, Leadership

Can People Really Change Who They Are?
Psychology Today
June 20, 2023
No need for debate. Yes, we can make lasting change. Here's how.

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Tags: Change Management, Coaching, Leadership

How to Not Become the Victim of Another’s Poor Mental Health
Psychology Today
June 06, 2023
The people in our lives can do a number on us. Don't let them. Here are some tips to follow...

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Tags: Coaching, Culture, Leadership

Why Every Leader Can Benefit From Coaching
Psychology Today
May 01, 2023
Just get over yourself. You can become a better leader through solid coaching.

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Tags: Coaching, Future of Work, Leadership

Self-Awareness 101: Not Every Thought You Have Is a Gem
Psychology Today
April 03, 2023
Critical thinking begins with learning to be critical about our own thinking.

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Tags: Coaching, Future of Work, Leadership

How Leaders Can Lessen Social Media's Monumental Ill Effects
Psychology Today
March 22, 2023
Is staffers’ unhappiness fueled by increased social media use? Try this.

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Tags: Coaching, Future of Work, Leadership

When Your Self-Talk is Killing Performance, Flip The Script
INC
February 22, 2023
Much of our behavior begins between our own two ears, which provide us with a unique opportunity to enhance our performance by simply changing the way we speak to ourselves.

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Tags: Change Management, Coaching, Future of Work

Q/A 1 - Future of Work: Navigating The New Workplace Paradigms
Indispensable Consulting
January 11, 2023
This was the first question that I received after delivering the keynote:

What are the most important workplace changes firms will make this year?

Click to discover out the response...

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Tags: Change Management, Future of Work, Leadership

Q/A 2 - Future of Work: Navigating The New Workplace Paradigms
Indispensable Consulting
January 11, 2023
This was the 2nd question that I received after delivering the keynote:

What are the toughest challenges facing companies that choose to work remotely?

Click to discover out the response...

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Tags: Change Management, Future of Work, Leadership

Q/A 4 - Future of Work: Navigating The New Workplace Paradigms
Indispensable Consulting
January 11, 2023
This was the 4th question that I received after delivering the keynote:

How do leaders foster a sense of connection and community among a remote workforce?

Click to discover out the response...

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Tags: Change Management, Future of Work, Leadership

Q/A 5 - Future of Work: Navigating The New Workplace Paradigms
Indispensable Consulting
January 11, 2023
This was the 5th question that I received after delivering the keynote:

Should business leaders take positions on social issues?

Click to discover out the response...

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Tags: Leadership, Future of Work, Change Management

First Question: How often should a firm reinvent its company culture?
Indispensable Consulting
January 09, 2023
This was the first question received at a recent speech on RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD TALK...

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Tags: Change Management, Culture, Leadership

Third Question: Who should participate in culture redesign?
Indispensable Consulting
January 09, 2023
This is the third question that I received at a recent speech on RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD.

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Tags: Change Management, Culture, Leadership

Fourth Question: What are the biggest obstacles to successful company culture change?
Indispensable Consulting
January 09, 2023
My RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD TALK often leads to great discussions. Here's a question from a recent speech -- this is on obstacles to change.

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Tags: Change Management, Culture, Leadership

Fifth Question: What is the single most important consideration in driving company culture change?
Indispensable Consulting
January 09, 2023
My RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD TALK always generates audience participation -- Here's a question that i often get.

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Tags: Change Management, Culture, Leadership

We need to stop blaming all our workplace issues on this
Fast Company
November 02, 2022
The pandemic was disruptive but disengaged workers and bad bosses go much further back. Here’s how leaders can re-frame and move forward.

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Tags: Change Management, Culture, Future of Work

Winning Businesses Must Tackle Politics
Developing Leaders Quarterly
October 10, 2022
As trust and faith in elected officials continues to diminish many are looking to businesses for leadership. Business leaders must be ready to lead on societal issues...

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Tags: Change Management, Future of Work, Leadership

Quiet Quitting Is Just Complete And Utter BS
BizCatalyst360
October 10, 2022
Why business leaders are all in a tizzy over a TikTok video is concerning!

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Tags: Change Management, Future of Work, Leadership

Quiet Firing is Nothing New: Why All The Fuss?
BizCatalyst360
October 03, 2022
Hasn’t anyone under the age of 40 seen the film Office Space?

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Tags: Change Management, Culture, Future of Work

Participation Trophies Are Silly and Reward The Wrong Thing
BizCatalyst360
September 05, 2022
Trophies should be symbols of achievement, not recognition for trying...

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Tags: Change Management, Culture, Future of Work

27 Author Newsletters
How To Provide Professional Development Opportunities in the Hybrid Work World
LinkedIn
September 22, 2023
Remote work doesn't mean that career growth and professional development should take a back seat. By embracing remote-friendly strategies and ensuring equal access to growth opportunities through the ideas offered here, leaders can foster a culture of continuous learning and development that benefits both individual employees and the organization as a whole.

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Tags: Change Management, Coaching, Leadership

The ROI of Leadership Coaching
LinkedIn
September 01, 2023
Answer these 8 simple questions and discover the value in investing in your leaders.

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Tags: Change Management, Coaching, Leadership

Want to Improve Your Staff’s Mental Health? Change Your Culture!
LinkedIn
August 10, 2023
Company culture shapes your workforce’s behavior and mindset. Learn how to reset your culture with the steps outlined in this piece.

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Tags: Coaching, Future of Work, Leadership

Welcome to The AI-Driven World And A New Global Arms Race
LinkedIn
July 11, 2023
In this piece, I liken today’s use of AI as a kind of arms race that shares similar characteristics with the better known military scenario...and, like that scenario, it comes with similar risks and concerns.

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Tags: Change Management, Coaching, Leadership

How to Ignite Greatness in Others and Transform Lives
LinkedIn
June 28, 2023
Inspiring others to greatness is a timeless pursuit that transcends generations.

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Tags: Coaching, Culture, Leadership

What’s Your Personal ROI on Being Coached?
LinkedIn
June 09, 2023
Businesses reap a solid return when they invest in leadership coaching. Here's why...

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Tags: Change Management, Coaching, Leadership

Why The Right Team is Better Than The Best Team
LinkedIn
May 18, 2023
The success of a team often depends on factors beyond individual talent and skill.

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Tags: Change Management, Coaching, Leadership

Want To Be A Better Leader? Let Me Coach You
LinkedIn
May 03, 2023
Contains 7 under emphasized leadership ideas worthy of your consideration

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Tags: Coaching, Future of Work, Leadership

A Gratitude Journal Can Make The Difference Between Good and Great Leadership
Indispensable Consulting
April 20, 2023
By definition gratitude is the quality of being thankful and demonstrating a readiness to show appreciation for and to return kindness. It is an essential characteristic for leaders to possess. The most exceptional leaders have folded it into their leadership repertoire. If gratitude is not a big part of how you lead then it’s time for you to do the same. Your transition can begin by keeping a gratitude journal.

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Tags: Change Management, Coaching, Leadership

Leadership Coach As Accountability Buddy: The Time Is Right Now
Indispensable Consulting
April 06, 2023
Sometimes the best coach for you is one that doesn’t mind becoming a pain in the neck.

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Tags: Change Management, Coaching, Leadership

What Advice Would You Give Your 25 Year Old Self?
LinkedIn
March 24, 2023
A question worth asking throughout our entire business career

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Tags: Change Management, Coaching, Leadership

Incredible Leaders Know That Leadership Is No Contest
Indispensable Consulting
March 08, 2023
Leadership is not a contest.

Too many people become so impressed with their title or position on the organization chart, that they forget that leadership is not about them at all. Rather, leadership is all about those whom we lead. Why? Well, the answer is a simple one – there is no leadership without followers.

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Tags: Coaching, Future of Work, Leadership

Workplace Has Trust Issues? Maybe It's How You Discuss Change
Indispensable Consulting
February 15, 2023
Are you feeling a general sense of discontent at work? Do you have doubt in your leadership? Does a lack of trust seem to permeate the workplace? Let me share a story that may shed some light on the problem that you are experiencing:

The trust survey showed that that middle management didn’t trust their top leadership; clearly, there was a problem.

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Tags: Change Management, Coaching, Leadership

The Best Leaders Adapt Their Style to the Situation
Indispensable Consulting
January 26, 2023
At its core, leadership refers to the ability to influence and guide others towards achieving a common goal or vision.

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Tags: Change Management, Coaching, Leadership

Reset Your Culture for The Next-Normal World
Indispensable Consulting
January 11, 2023
One of my more popular keynote speeches this past year discussed that the next-normal workplace is characterized by open, diverse, agile, and networked organizations–one’s where staff from all over the planet work together in remote and hybrid settings. This new paradigm will come with a whole host of leadership challenges learn how to overcome them.

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Tags: Coaching, Culture, Leadership

New Year’s Resolution: Do More of What Energizes You
Indispensable Consulting
December 29, 2022
Besides feeling more fulfilled, you just might make a difference at work, too…

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Tags: Coaching, Culture, Leadership

How Top Leaders Exemplify Key Leadership Traits
Indispensable Thinking
December 14, 2022
The characteristics that make a person an exceptional leader are wide and varied.
What makes a leader great? Certainly integrity, passion, drive and, the like, are fundamental traits of the best leaders that we have known. However, there are many other attributes that deserve a mention

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Tags: Change Management, Culture, Leadership

How To Know When People Nod "Yes,"​ and Mean "No"​
Indispensable Consulting
November 30, 2022
The advice here is timeless and it just might help you, today.

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Tags: Coaching, Culture, Leadership

Do you want to create a community of leaders?
Indispensable Consulting
November 30, 2022
If you do, you must be deliberate and provide coaching to your top performers.

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Tags: Coaching, Culture, Leadership

Tired Hiring Question Marks? Learn How to Keep Your Stars!
Indispensable Thinking
November 02, 2022
Regardless of your calculus, it's better to keep a star than to hire a question mark.
Gallup suggests that it costs U.S. businesses about a trillion dollars a year in employee replacement costs. It costs anywhere from half to two times a person's salary to replace them.

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Tags: Change Management, Culture, Leadership

Set The Bar, Then Show Your Team How To Clear It
Indispensable Consulting
October 19, 2022
The team will thank you in the morning!

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Tags: Coaching, Future of Work, Leadership

Don’t Forget The Why!
Indispensable Consulting
October 05, 2022
Being a consultant who helps organizations to plan and execute large-scale change initiatives, Sinek’s point truly resonates. You see, I have witnessed, first-hand, the kind of resistances people are willing to stage in order to block change -- including down-right refusal to even give it a try!

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Tags: Culture, Future of Work, Leadership

Good Enough Is Not Good Enough!
Indispensable Consulting
September 21, 2022
Are you good enough?
Now, to be clear, I’m not asking this question because I believe that you may have a nagging little voice in your head that might be terrorizing you with self-doubt or insecurity. In fact, if you are prone to that kind of self-talk, I may be able to help you flip the script through some leadership coaching. But, that’s not the intent of this piece.

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Tags: Change Management, Culture, Leadership

Happy Labor Day: Where to Next?
Indispensable Consulting
September 05, 2022
I ask it because we seem to be getting back to “business as usual” in most parts of lives except for the return to the office -- That has been anything but usual.

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Tags: Coaching, Future of Work, Leadership

What Sincere Gratitude Looks Like
Indispensable Thinking
August 26, 2022
I know there's a bunch of people peddling gratitude all over LinkedIn. Indeed, there is an entire cottage industry that has sprung up around this concept.

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Tags: Change Management, Culture, Leadership

8 Books
Indispensable - Audio Book Summary
Accel5
May 19, 2023
Listen to this summary of my latest book, produced by Accel5, for free!

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Tags: Change Management, Coaching, Leadership

Indispensable: Build and Lead A Company Can't Live Without
Humanix Books
February 16, 2021
The Merriam-Webster Dictionary defines "Indispensable" as being absolutely necessary and not subject to being set aside or neglected. INDISPENSABLE: Build and Lead A Company Customers Can’t Live Without provides a framework that you can follow to transform your business and features dozens of examples from industry including those drawn from Amazon, Uber, Facebook and more. Each business example illustrates how the concepts offered in the book are already being used to make businesses indispensable in the marketplace.

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Tags: Business Strategy, Culture, Leadership

The Executive Checklist Audio Book
Ascent Audio
May 19, 2020
A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The book provides a best-practice checklist for eight core areas: Strategy Setting, Technology Alignment, Business Renovation, Project Management, Communications Renewal, Employee Engagement, Staff Transformation, and Organizational Design.

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Tags: Change Management, Future of Work, Leadership

It's Good To Be King
Publisher : Executive Books; 1st Edition
February 13, 2017
It's Good To Be King . It’s a leadership book for all kinds of leaders, including those that lead in the classroom, at the ball field, within civic groups, places of worship and at work.

Written in an easy to read fable style, which will appeal to all kinds of people who may not be accustomed to reading leadership titles, the book tells the story of King Joe and his trusted advisor, the Wizard Gumdorf. The reader will see how the two work together to transform the fate and fortune of the mystical Kingdom of Candyshire by applying common sense and sound leadership strategies -- just like the ones we all can use to shape and transform the groups and organizations that we lead.

As a value-added feature, the book contains over 60 leadership tips presented in easy to find chapter summaries. All the takeaways are aimed to help the reader to become better at setting direction and managing change – regardless of the setting in which they lead!

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Tags: Future of Work, Leadership, Management

The Executive Checklist: A Guide for Setting Direction and Managing Change
Palgrave-Macmillan
January 21, 2014
A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The book provides a best-practice checklist for 8 core areas: Strategy Setting, Technology Alignment, Business Renovation, Project Management, Communications Renewal, Employee Engagement, Staff Transformation, and Organizational Design.

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Tags: Business Strategy, Culture, Leadership

The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance
J. Ross Publishing
April 01, 2006
This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced and implemented correctly, will transform most any firm into an organization capable of dominating its industry throughout the 21st Century. While there are many best practices that firms should consider in their efforts to continuously improve, there are seven best practices that are indispensable in this era of rapid change, increasing customer demands, and intense global competition. These seven best practices address the people, processes, and technology elements of which every enterprise is comprised and without them firmly in place, organizations will eventually flounder.

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Tags: Business Strategy, Culture, Leadership

Inside Rad: How to Build Fully Functional Computer Systems in 90 Days or Less
McGraw-Hill
November 01, 1991
Documents the implementation of RAD and Information Engineering concepts in a step-by-step account of a successful software development project. Organized by project phases, the authors examine the pitfalls and opportunities they encountered while planning and implementing a successful RAD project.

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Tags: Culture, Future of Work, Leadership

The IRM Imperative: Strategies for Managing Information Resources
John Wiley & Sons
January 16, 1991
It challenges many of the common assumptions about the role of information systems, and suggests new roles and responsibilities that can be implemented to ensure companies stay competitive by managing data as a corporate asset -- one that be accounted for on a company balance sheet.

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Tags: Business Strategy, Future of Work, Leadership

6 Book Awards
The Best Business Books of 2022
SoundView
January 10, 2023
My latest book, Indispensable: Build and Lead A Company Customers Can' Live Without, was recognized as a Top 30 business book in 2022 by Soundview -- leaders in Business Book Summary. Quite an honor!

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Tags: Change Management

50 Books from Thinkers360 Thought Leaders You Should Read in 2022
Thinkers360
November 21, 2022
Here’s our picks (listed by ranking on Amazon) with direct links to the publications as well as to the author’s thought leadership profiles and portfolios on Thinkers360!

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Tags: Change Management

INDISPENSABLE: Build and Lead a Company Customers Can’t Live Without Review
Management Issues
February 05, 2021
Review by Kon Apostolopoulos

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Tags: Change Management

It’s Good To Be King Review
Management Issues
March 03, 2017
A Book Review By John Baldoni

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Tags: Leadership

The Best-Practices Enterprise Review
Management Issues
February 03, 2017
Review by Baird Kaake

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Tags: Change Management

The Executive Checklist Book Review
Management Issues
January 07, 2014
Reviewed by Steve Marlin, Business Journalist, MARKETS MEDIA

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Tags: Change Management

1 Citation
What SmartBrief’s top leadership posts of 2021 tell us
SmartBrief
March 01, 2022
Every year, SmartBrief’s Leadership blog publishes a few hundred posts, each with the goal of offering useful advice for being a better and more thoughtful leader, manager, communicator and strategist.

I am thrilled to be featured in this "Best Of" piece...

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Tags: Change Management, Future of Work, Leadership

16 eBooks
We Can Change: The "How To" eBook
Indispensable Consulting
September 19, 2023
Learn why personal change is possible, how to do it and what you need to be prepared for to make change happen in your life.

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Tags: Change Management, Coaching, Leadership

Coaching Program Feedback eBook - Volume 1
Indispensable Consulting
June 27, 2023
The Coaching Program Feedback eBook - Volume 1 offers some ideas about what participants walk away with when involved with a solid coaching program, like the one offered by Indispensable Consulting. Each bespoke coaching program is uniquely tailored to help your leaders become exceptional.

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Tags: Coaching, Future of Work, Leadership

My Dad's Best Advice eBook
Indispensable Consulting
June 19, 2023
Father's Day has become a bit of a solemn day for me. I lost my father a few years ago and, while my kids do their best to celebrate the day with me, I can't help but to feel the loss of my father in my life. Just the same, Father's Day does provide me with the chance to reflect back on some of the sage advice that I got from him over the years and consider how it has informed my approach to work and to life. Here's 8 bits of advice that have made a difference for me...

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Tags: Coaching, Culture, Leadership

Seven Coaching Tips Volume 1
Indispensable Consulting
April 25, 2023
Read the eBook and gather the wisdom of 30 years of leadership coaching.

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Tags: Coaching, Future of Work, Leadership

7 Ways Leaders Damage Their Teams
Indispensable Consulting
April 03, 2023
Straight from my coaching work, these 7 behaviors can cripple a team and prevent them from being all that they can be...Learn what not to do.

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Tags: Coaching, Culture, Leadership

Fortune Cookie Wisdom
Indispensable Consulting
March 28, 2023
I offer this eBook as a coaching piece on mindset, spirit and attitude – great things happen when we choose to reshape these attributes and use them to make us the best we can be…Now, eat your cookies!

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Tags: Coaching, Future of Work, Leadership

COACHING MOMENTS: FORGING A TRUST- BUILDING CULTURE
Indispensable Consulting
March 27, 2023
Breakdowns in trust often result from a lack of clarity in: decision-making authority, delegation and empowerment, employee engagement and transparency, and incomplete feedback loops. Growing businesses must be deliberate in building trust across and up and down the organization. If you fear that a lack of trust is killing your business, you can do something to fix it!

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Tags: Change Management, Coaching, Leadership

Wait Just A Minute: Why you should lead with puppies and candy canes
Indispensable Consulting
March 13, 2023
This eBook demonstrates some of the messaging hacks that work when trying to gain influence in social media circles -- A goal of many of the folks whom I coach.

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Tags: Change Management, Coaching, Leadership

Keep It Real: Learn to stop the stuff that’s stopping you!
Indispensable Consulting
March 09, 2023
You being you is the only way to become an indispensable leader, partner, parent and friend...Learn how by reading this eBook.

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Tags: Change Management, Coaching, Future of Work

Why Resilience Matters: And It Can Be Taught
Indispensable Consulting
March 07, 2023
Resilience is about the capacity to withstand or to recover quickly from difficulties. This kind of internal toughness can be taught. This eBook outlines the fundamentals.

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Tags: Change Management, Coaching, Future of Work

5 Day Good Leader Challenge
Indispensable Consulting
March 04, 2023
What makes a good leader?

Do the 5 Day "Good Leader Challenge" with me and note your ideas for each challenge, as outlined.

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Tags: Change Management, Coaching, Culture

5 Day Build Your Culture Leadership Challenge
Indispensable Consulting
March 04, 2023
Do this 5 day challenge when you're ready to shape-shift your organization's culture.

Just follow the 5 challenges outlined and you will be on your way...

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Tags: Change Management, Coaching, Culture

The Art of Improving Your Self-Talk
Indispensable Consulting
March 04, 2023
Research suggests people who use positive self-talk may develop mental skills that allow them to solve problems, improve performance, and be more efficient at coping with hardships and challenges.

Read this eBook on the subject for more on how you can flip the script between your ears...

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Tags: Change Management, Coaching, Future of Work

Whats the ROI of Culture Resetting for Today's Business World?
Indispensable Consulting
March 04, 2023
Answer these questions and you can see the value of your planned culture transformation effort.

It's a framework that I use when coaching leaders about the value of fixing a culture that needs improving.

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Tags: Change Management, Coaching, Future of Work

Leader or Manager: The Differences That You Need to Understand
leadersHum
May 11, 2022
There's a difference between leadership and management. Leaders look forward and imagine the possibilities that the future may bring in order to set direction. Managers monitor and adjust today's work, regularly looking backward to ensure that current goals and objectives are being met. The best leaders lead and let their management teams manage the work at hand. Learn more -- download this eBook.

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Tags: Culture, Future of Work, Leadership

Learn To Lead
leadersHum
February 15, 2022
Why is everybody leaving? -- Here are 4 ideas to help you stem the tide of The Great Resignation.

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Tags: Change Management, Culture, Leadership

1 Industry Badge
World's Top 30 Organizational Culture Professionals for 2022
Global Gurus
February 15, 2022
I am so proud to be named as one of the World's Top 30 Organizational Culture Professionals for 2022 by Global Gurus.

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Tags: Leadership, Culture, Business Strategy

9 Instructors
Indispensable Audit Part - 6 -- Change Frameworks
Indispensable Consulting
April 12, 2021
This is 6 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on change management frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Culture, Future of Work, Leadership

Indispensable Audit Part - 5 -- Trust and Empowerment
Indispensable Consulting
April 12, 2021
This is 5 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on trust and employee empowerment frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Change Management, Future of Work, Leadership

Indispensable Audit Part - 3 -- Company Culture
Indispensable Consulting
April 12, 2021
This is 3 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on change management frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Change Management, Leadership

Indispensable Audit Part - 1 -- Leadership
Indispensable Consulting
April 12, 2021
This is 1 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on leadership frameworks and presents 5 critical areas where your leaders must deliver their leadership flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Change Management, Coaching, Future of Work

Indispensable Audit Part - 2 -- Vision
Indispensable Consulting
April 12, 2021
This is 2 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on vision and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Coaching, Future of Work, Leadership

Indispensable Audit Part - 4 -- The "Right" People
Indispensable Consulting
April 12, 2021
This is 2 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on vision and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Change Management, Culture, Leadership

How To Make Decency Cool Again
Indispensable Consulting
January 09, 2021
With all that is going wrong in the world today, it seems that we have a leadership deficit. This module teaches us how to begin to make leadership decency cool again.

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Tags: Change Management, Coaching, Leadership

Decency Requires Patience
Indispensable Consulting
January 09, 2021
In this day and age, leadership decency is in short supply. This module reminds us that decency can start with patience and offers some ideas on how to institute this kind of thinking.

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Tags: Change Management, Coaching, Leadership

Indispensable Consulting Strategic Assessment and Planning Methodology
Slide Share
June 29, 2020
Used as part of the graduate course that I teach at Rensselaer Polytechnic Institute, this briefing is a time-tested and continuously fine-tuned for use by business practitioners in corporate, divisional and departmental initiatives for over 25 years...

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Tags: Business Strategy, Coaching, Leadership

17 IP Assets
Culture Reset Jump Start
Indispensable Consulting
January 12, 2023
This packaged solution enables your team to develop a company culture transformation plan that positions you to execute on your strategies.

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Tags: Culture, Future of Work, Change Management

Strategic Planning Jump Start
Indispensable Consulting
January 12, 2023
This Jump Start offering enables your team to develop a long-range strategic plan that aligns with your vision.

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Tags: Future of Work, Change Management, Business Strategy

Scenario Planning Jump Start
Indispensable Consulting
January 12, 2023
This Jump Start solution enables your team to better anticipate the future and devise tactics to overcome tomorrow’s challenges as they arise and whatever they may be.

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Tags: Future of Work, Change Management, Business Strategy

Digital Transformation Jump Start
Indispensable Consulting
January 12, 2023
This offering enables your team to define the data, applications and technical infrastructures needed to transform your business and disrupt your competition.

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Tags: Future of Work, Change Management, Business Strategy

The Planning Method
Indispensable Consulting
February 24, 2022
Our assessment methods, analytical tools and change planning approaches are time-tested and optimized for making a difference. Of course, our track record speaks for itself. Watch this short video on our planning approach.

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Tags: Change Management, Future of Work, Leadership

The Coaching Approach
Indispensable Consulting
February 24, 2022
Our coaching methods are world-renown. We baseline through self-assessment and 360 Feedback. We use that to co-create customized coaching plans for each person that we work with. We deliver results. Watch this short video on our approach.

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Tags: Leadership, Culture, Coaching

Workplace Readiness Approach
Indispensable Consulting
February 24, 2022
Our workplace readiness services are custom-made to get you back to the office flawlessly. Watch this short video on our approach.

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Tags: Culture, Future of Work, Leadership

Resilience Training Approach
Indispensable Consulting
February 24, 2022
Our resilience training services are focused on helping your people be their best selves. Watch this short video on our approach.

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Tags: Culture, Future of Work, Leadership

Vision Story Jump Start
Indispensable Consulting
February 20, 2022
This offering provides the coaching, templates and frameworks needed to craft a compelling story of where you want to take the business.

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Tags: Business Strategy, Future of Work, Leadership

Vision Story Services
Indispensable Consulting
February 01, 2022
Your company’s vision defines its direction.

It should be told as a story that engages and informs all of your stakeholders, rightly.

After all, your people need to understand where their leaders want them to go. Your vision story defines the North Star which sets the direction.

Our Vision Story development framework provides the needed structure for creating a vision story that is compelling and inspires your team to greatness.

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Tags: Business Strategy, Culture, Leadership

Strategic Planning Services
Indispensable Consulting
February 01, 2022
Strategic planning is about anticipating the future and determining what you’re going to do about it.

Our Scenario Planning approach provides a framework for considering the possibilities that may await your business.

Our Strategic Planning Methodology defines and prioritizes what must be done to achieve your vision, strengthen your brand and deliver the necessary tools and templates to ensure that your plans are immediately actionable.

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Tags: Business Strategy, Culture, Leadership

Transformation Planning Services
Indispensable Consulting
January 03, 2022
Transformation
Transformation is about establishing Operational Excellence.

It is achieved by broadly changing the way work is done.

Our transformation services help you optimize workflow and work activities through process redesign. Also, we help you leverage digital technology capabilities that help you build a winning ecosystem for your business.

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Tags: Business Strategy, Culture, Leadership

Industry 4.0
Indispensable Consulting
January 03, 2022
Tomorrow’s is coming. Are you ready for the next evolution in manufacturing?

Can you imagine a factory where robots, automated guided vehicles, sensors, controllers, raw materials, products, and databases communicate with one another? This future is upon us.

We help clients realize their vision of the factory of the future through our Industry 4.0 Strategic Planning Services. Let us help you develop your plan to get there, too.

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Tags: Culture, Future of Work, Leadership

Organization Design / Development Services
Indispensable Consulting
January 03, 2022
Strategic misalignment can destroy a company’s ability to deliver results.

Our Organization Design services drives alignment by using your vision and strategies to set the boundaries, for instance.

With the strategic framework is in place, we work with you to finely tune your operating model and then redesign the reporting structures so that the “right” people are in the “right” places to perform at their best.

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Tags: Business Strategy, Culture, Leadership

Culture Reset Services
Indispensable Consulting
January 03, 2022
Great cultures win. Others don’t.

Company Culture is about behavior. Indeed, it determines how your staff members interact. It determines how your team treats your customers.

Our Culture Reset services help you build a winning culture that promotes high performance, while fostering the adoption of a new cultural dynamic where everyone works together to deliver an impeccable customer experience.

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Tags: Business Strategy, Culture, Leadership

Workplace Transition Services
Indispensable Consulting
November 08, 2021
High performance businesses pivot to continue winning, even when facing a health crisis.

Our Workplace Transition Services help you transition back to the physical work- place with a focus on mitigating risks for staff and other stakeholders, while re-imagining the way work will be performed in the future.

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Tags: Business Strategy, Culture, Leadership

Leadership Coaching Services
Indispensable Consulting
November 08, 2021
Coaches make people perform better.

After all, even world-class athletes have professional coaches.

Why shouldn’t your leadership team and high potential people have coaches, too? Our executive coaching services will make your people better at what they do.

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Tags: Business Strategy, Culture, Leadership

5 Keynotes
RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD
KMWorld
November 07, 2022
The next-normal workplace is characterized by open, diverse, agile, and networked organizations–one’s where staff from all over the planet work together in remote and hybrid settings. This new paradigm will come with a whole host of leadership challenges learn how to overcome them.

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Tags: Change Management, Culture, Future of Work

Don’t Be Fooled: Leadership and Management Are Not the Same
Indispensable Consulting
October 17, 2022
This was a great question that I received when delivering this keynote at GDLS in October 2022. I was asked to deliver this at a virtual event to 60+ mid-level leaders at the firm in it's internal "Re-defining Culture through Leadership" Conference.

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Tags: Change Management, Future of Work, Leadership

Future of Work: Navigating The New Workplace Paradigms
Indispensable Consulting
October 13, 2021
This was a keynote given at a virtual event sponsored by Cognisium in October '21.
One of the first questions was:

What are some of the best practices for managing a remote workforce?

I hope that you like the response!

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Tags: Change Management, Future of Work, Leadership

RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD
Indispensable Consulting
August 03, 2021
Great event sponsored by JP Morgan Chase for it's leaders in the commercial banking group.

The best question of the day was:

What’s the best advice to give a team interested in improving their company’s culture?

Can you guess what my response is?

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Tags: Leadership, Future of Work, Change Management

Vision Stories: How To Engage and Inspire
Indispensable Consulting
September 10, 2018
The very first question I received when delivering this speech at an internal event attended by the DRS Agency's 100+ top leaders was this:

Which is more valuable for a business – a vision story or a simple vision statement?

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Tags: Business Strategy, Change Management, Future of Work

78 Media Interviews
Glad you Asked: "What to do with those that work to the bare minimum of the job spec requirement?"
LinkedIn
September 28, 2023
This Glad You Asked segment features the world famous HR Author one Paul Falcone - His latest book dropped just last week it's worth reading every page. But, I digress. Here's his question:

What to do with those that work to the bare minimum of the job spec requirement?

It's a question many a leader struggles with. But, this short video offers some perspective (that I hope you find) worth pondering...

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Tags: Coaching, Culture, Leadership

When Yourself Talk is Killing Your Performance, Flip the Script
Breakthrough Barriers with Confidence
September 28, 2023
"When Yourself Talk is Killing Your Performance, Flip the Script" is the title given to an interview by Paige Bae - we get after self-talk, leadership mindset and self-awareness.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "What do you do when trust is lost?"
LinkedIn
September 26, 2023
Oh, this is a good one! This Glad You Asked features a question from Marc Evans, one of my favorite coaches from the Emerald Isle! No, let me rephrase, Marc is one of my favorite coaches, period! Anyway, he asks:

"What do you do when trust is lost?"

I offer my 4-A's solution. Watch the short video to learn more...

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Tags: Coaching, Culture, Leadership

Glad you Asked: "Which is more important Vision, Strategy or People?"
LinkedIn
September 21, 2023
This installment of Glad You Asked features a question from award winning CEO and combat veteran Joseph Polanin.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "How Do You Truly Connect with Your Team in a Remote Work World?"
LinkedIn
September 19, 2023
This installment of Glad You Asked features Alain Hunkins, author of "Cracking The Leadership Code." His question is a good one!

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Tags: Coaching, Culture, Leadership

Glad you Asked: "How Do We Humanize The Organization?"
LinkedIn
September 06, 2023
David Hutchens author of the fine book: Story - Dash, joins me in this installment of Glad You Asked.

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Tags: Coaching, Future of Work, Leadership

Glad you Asked: "How do you coach accountability?"
LinkedIn
August 31, 2023
This Glad You Asked question comes to us from the cross-border business pioneer and coach Enrico Biscaro.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "How do you coach accountability?"
LinkedIn
August 29, 2023
This Glad You Asked question comes to us from the cross-border business pioneer and coach Enrico Biscaro.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "Does Visual Thinking Help You Become A Better Leader?"
LinkedIn
August 25, 2023
Todd Cherches, a visual leader beyond compare, sent in a wonderfully vivid question for this installment of Glad You Asked:...Watch this short video for more.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "Where does culture fit with indispensability?"
LinkedIn
August 24, 2023
Next up in my "Glad You Asked" Series where fellow thought leaders can shoot me a video question and respond right here on LinkedIn. This question comes from the incredible Mark Cumicek...Watch this short video for more.

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Tags: Coaching, Culture, Leadership

Glad you Asked: "Where does leadership authenticity fit in with building indispensable businesses?"
LinkedIn
August 23, 2023
Here's another thought leader question in my continuing series "Glad You Asked." This one comes from one of the most formidable idea guys on the planet, Bryan Mattimore...Watch this short video for more.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: "Does life coaching help leaders inspire others?"
LinkedIn
August 22, 2023
One of my favorite life coaches here on LinkedIn is none other than one Dino Carella. So, you can imagine my excitement when I received his video question...Watch this short video for more.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: Which is more important, vision or a collaborative culture?
LinkedIn
August 21, 2023
In this episode of "Glad You Asked," John Chappelear, chief kingpin at Changing The Focus, LLC asks me a very interesting question...Watch this short clip to find out more.

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Tags: Change Management, Coaching, Culture

Glad you Asked: "Is starting a culture change effort a daunting task?"
LinkedIn
August 18, 2023
Just received a great v-question from my pal Dave Summers and his faithful companion Edie. Watch this short video to see what they wanted to know...

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Tags: Coaching, Culture, Leadership

Glad you Asked: "What important truth do few people agree with me on?"
LinkedIn
August 16, 2023
Anthony DaDante is a business advisor and a self-proclaimed "surfacer of the undiscussables."

Seems to me that Tony has lived up to that moniker with this "Glad You Asked" question...Wtach the short video for more...

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Tags: Change Management, Culture, Leadership

Glad you Asked: How do leaders lead with passion and maintain their well-being?
LinkedIn
August 11, 2023
This is the question that my friend and Chief Inspiration Officer Tony Martignetti asks on this installment of my "Glad You Asked" series.

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Tags: Coaching, Future of Work, Leadership

Glad you Asked: Is scenario planning part of the indispensable business equation?
LinkedIn
August 10, 2023
This episode of my "Glad You Asked" series comes from the the world famous risk management and expert witness on all things cyber, David X Martin.

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Tags: Change Management, Coaching, Leadership

Glad you Asked: Where does trust fit in becoming an indispensable business?
LinkedIn
August 08, 2023
Victoria Doxat, leadership ghost writer extraordinaire, offers the next question on my "Glad You Asked" Series.

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Tags: Change Management, Coaching, Leadership

Glad You Asked: "Should The Practice of Unconditinal Love Be Practiced in the Workplace"
LinkedIn
August 04, 2023
In this installment, I tackle a question sent in by Joe Iannone, a Business Development manager in the Medical Device manufacturing industry and a strong advocate for integrating IQ, EQ and something he calls SI (spiritual intelligence) into the workplace. Joe asks:

Is unconditional love needed more than ever in the workplace?

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Tags: Change Management, Coaching, Leadership

Glad You Asked: "Why is storytelling essential to businesses today?"
LinkedIn
August 03, 2023
Welcome to the next episode of the "Glad You Asked" Series, where fellow thought leaders send in a video question and I reply with a video response.

This one comes from the irrepressible Mahan Tavakoli, host of the popular Partnering Leadership Podcast:

"Why is storytelling essential to businesses today?"

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Tags: Change Management, Coaching, Leadership

Glad You Asked: "Why did I decide to write a book about indispensable business?"
LinkedIn
August 02, 2023
This one comes from the incomparable Verity Craft of Intelligent Ink, where she asks:

"Why did I decide to write a book about indispensable business?"

Watch this short video to find out!

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Tags: Change Management, Coaching, Leadership

Building A Company Customers Can't Live Without: Jim Kerr's Leadership Secrets
Inspired Purpose
June 05, 2023
In this interview, I asked to share the secrets behind cultivating a company that customers are drawn to and the strategies for effective leadership and creating a thriving culture and the importance of coaching. We also discuss company culture and the future of work, providing a roadmap for leaders looking to navigate the ever-changing business landscape.

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Tags: Coaching, Culture, Leadership

Never Settle for Less - Indispensable Consulting
GoSolo
January 25, 2023
Interested in starting your own entrepreneurial journey in personal and business development but unsure what to expect?

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Tags: Change Management, Future of Work, Leadership

Simon Haigh Hosts A Conversation With Jim Kerr
YouTube
January 10, 2023
Watch this conversation with Jim, hosted by Simon Haigh, for Simon's video thought leadership series.

They have tons of fun as they explore some important leadership ideas that are sure to make you think.

Lots of takeaways for those interested in becoming exceptional leaders.

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Tags: Change Management, Future of Work, Leadership

"
LinkedIn
August 23, 2022
In this short talk, I shared how I started my consulting business and built thought leadership to support it over the past 30 years!

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Tags: Leadership, Culture, Business Strategy

1 Panel

LinkedIn
October 05, 2022
Great panel of thought leaders give their perspective in this live-stream event...

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Tags: Change Management, Future of Work, Leadership

75 Podcasts
Dr. Gary Crotaz: Will AI Change The Face of Leadership Coaching?
Import from wordpress feed
August 18, 2023
Will AI change the face of leadership coaching?This is the question that I tackle with my guest Dr Gary Crotaz, in the this episode of The Indispensable Conversation.As some may know, I covered this topic in a piece that I wrote for Psychology Today a few weeks back and it sparked great interest. So

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Tags: Change Management, Coaching, Leadership

Ebony Travis Tichenor: How should employee satisfaction be measured in a hybrid work world
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July 27, 2023
Ebony Travis Tichenor is the Director, Global Well-being & HR
Employee Policies at Boston Scientific. She has more than 25 years of
hands-on experience directing all aspects of workforce development,
including diversity, equity, outreach, inclusion training, and internal
policy and practice

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Tags: Change Management, Coaching, Leadership

Karl Hebenstreit⁠: Do tools like Enneagram, Myers-Briggs and DISC still provide value to business leaders today?
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July 06, 2023
R. Karl Hebenstreit is an Executive Coach, International Speaker, and Leadership & Organization Development Consultant with over 25 years of experience in Human Resources and Organization Development roles in global companies and myriad industries/sectors. However, it’s Karl’s passion of opt

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Tags: Coaching, Future of Work, Leadership

Enrico Biscaro - Does the “boss mentality” have a place in business today?
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June 13, 2023
For the past 15 years, Enrico Biscaro has mentored, coached and touched the lives of countless people, helping them become the best version of themselves and achieve their dreams. His book Resonance amplifies the importance of servant leadership within organizations. More notably, however, Enrico al

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Tags: Leadership, Culture, Business Strategy

Virtual Campfire Interview
Indispensable Consulting
June 05, 2023
Listen in on The Virtual Campfire Interview, hosted by Tony Martignetti - ideas on culture, leadership, coaching and the future of work are highlighted.

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Tags: Coaching, Future of Work, Leadership

Tony Martignetti - Is social media to blame for our increased unhappiness at work?
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February 20, 2023
Tony Martignetti works to elevate leaders and equip them with the tools  to navigate through change. He is also the host of the popular The  Virtual Campfire Podcast. 
Most importantly, though, folks that work with  Tony say he has a rare combination of sunny personality, deep th

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Tags: Change Management, Culture, Leadership

Reggie Walker - Must we accept accountability for our behavior to effectively lead others?
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February 03, 2023
Reggie Walker played 7 years in the NFL, was a team captain for the  Arizona Cardinals and is the author of The Game Within The Game. 
He has  also lived through some trauma and has come out the other side stronger  and wiser because of it.    
It's this last point

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Tags: Change Management, Culture, Leadership

Cali Williams Yost - Should achieving work-life balance really be the goal?
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January 23, 2023
Cali Williams Yost is a leading authority on high performance work  flexibility. A visionary workplace futurist, strategist, author, and  keynote speaker.    
Additionally, Yost is the Founder and CEO of the Flex+Strategy Group, a  solutions company helping organization

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Tags: Leadership, Culture, Business Strategy

Kathy Caprino - How can we assess if the "grass is really greener" over there?
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January 07, 2023
Kathy Caprino is a Leadership Coach, Speaker, Senior Forbes Contributor and host of the Finding Brave Podcast. She draws on her work as a former corporate therapist, to help people dig deep, discover their right work, and illuminate the world with it.
It’s this background that makes Kathy the abso

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Tags: Business Strategy, Culture, Leadership

Ben Lytle - Can successful people who choose not to pivot remain on top?
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December 19, 2022
Ben Lytle, retired Chairman and CEO of Anthem, is an entrepreneur,  investor and author of The Potentialist.  
According to Ben, “Potentialists” are laser-focused on the immense  potential that technology will bring to individuals and society. In a  future where limitations a

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Tags: Business Strategy, Culture, Leadership

Rob Salafia - Is executive presence just another over-hyped business catchphrase?
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November 30, 2022
Rob Salafia is a McGraw-Hill author, a storyteller and an MIT Master Executive Coach.     
However, it is his work in helping leaders in developing executive poise, presence and influence which makes Rob the “perfect” guest for this episode of The Indispensable Conversation w

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Tags: Leadership, Culture, Business Strategy

Eddie Turner - Why do most DEI programs leave staffers underwhelmed?
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November 18, 2022
Eddie Turner an in-demand leadership development expert. 
He has appeared  in national print, radio, and television media such as the Wall Street  Journal, CNN, Fox News, PBS, NPR, and ABC discussing topics related to  leadership and diversity.    
It is this backg

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Tags: Business Strategy, Culture, Leadership

Dino Carella - Is the theory of positive thinking complete and utter nonsense?
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November 04, 2022
Dino Carella is a coach, mentor and author of "The Way of the Wind."     
As a one-time corporate leader with 30 years of experience, Dino  understands how the constant pressure to deliver results, can lead to  long hours, and regular conflicts between one’s family, s

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Tags: Business Strategy, Culture, Leadership

Jack Wiley - Customer-first or employee-first, which is better for business?
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October 21, 2022
Jack Wiley, PhD, is an award-winning organizational psychologist,  researcher, and leadership consultant.     
He was awarded the prestigious Professional Practice award by the  Society of Industrial-Organizational Psychology (SIOP), a lifetime  achievement award f

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Tags: Business Strategy, Culture, Leadership

Mark C. Crowley: Is emotional currency worth more than raises and bonuses?
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October 07, 2022
This episode of The Indispensable Conversation features Mark C. Crowley.      
Mark is a popular leadership speaker, podcast host, consultant and  change agent for workplace engagement and culture.  He is also the  author of Lead From The Heart, a book that ex

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Tags: Business Strategy, Culture, Leadership

Mike Mazarr - Does a nation’s competitive success simply come down to military and economic might?
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September 23, 2022
This episode of The Indispensable Conversation features Michael Mazarr.     
If you’re unfamiliar with Mike, he is Senior Political Scientist at RAND  Corporation. A self-defined generalist, Mike has spent substantial time  on issues including arms control, U.S. defen

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Tags: Business Strategy, Culture, Leadership

Dorie Clark: Can We Be Long-Term Thinkers in a Short-Term World?
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September 14, 2022
Dorie Clark is my guest to kick-off Season III of The Indispensable Conversation.    
For those who mat not know Dorie, she is a Duke & Columbia Business Professor; WSJ Bestselling Author; Ranked #1 Communication Coach and a Top 50 Business Thinker in World as designated by Thinke

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Tags: Business Strategy, Culture, Leadership

Marshall Goldsmith - What is an Earned Life?
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July 08, 2022
Marshall Goldsmith is my guest on the final episode of Season II of The Indispensable Conversation.   
If you're unfamiliar, Marshall is an elite executive coach and a New York Times Number 1 best selling author. His body of work has earned several highly acclaimed distinctions, including:

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Tags: Business Strategy, Culture, Leadership

The Indispensable Conversation
Apple Podcasts
July 06, 2022
Most podcasts out there today do little more than provide a platform for somebody to promote their latest book.

As a person who has been interviewed hundreds of times on these kinds of programs, I know how they work – contrived and pre-planned. In fact, you will likely hear the same messages nearly every time an expert is interviewed.

The Indispensable Conversation is different.

We host authentic conversations about real topics that impact leaders of all kinds. There are no read ahead questions, no retakes, no BS.

Just one guest, one provocative question, one indispensable conversation.

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Tags: Leadership, Culture, Business Strategy

Freddie Ravel - Can Music Really Make Us Better Leaders?
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June 17, 2022
Can music really make us better leaders?  
As many of you know, I am a huge music fan with an immense private collection that spans most popular genres and styles. I listen to music all day long and have written all 6 of my books and 100s of articles with music in my ears.   
Indeed,

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Tags: Business Strategy, Culture, Leadership

Donna Kennedy-Glans: Which is Best for Business, Social Polarization or Apathy?
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June 10, 2022
Is social polarization or apathy better for business?

There's certainly high tensions in the world today. Many are  discouraged by the political and societal polarization that they are  witnessing. Overwhelmed by it all, many are "checking out" -- leaving  business leaders to wonde

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Tags: Business Strategy, Culture, Leadership

Which is Best for Business, Social Polarization or Apathy?
Import from wordpress feed
June 10, 2022
Is social polarization or apathy better for business?

There's certainly high tensions in the world today. Many are  discouraged by the political and societal polarization that they are  witnessing. Overwhelmed by it all, many are "checking out" -- leaving  business leaders to wonde

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Tags: Business Strategy, Culture, Leadership

Hamish Thomson: In An Age of Shameless Self-promotion Does Experience Matter Anymore?
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May 23, 2022
In an age of shameless self-promotion, does experience matter anymore?   
This is the question that I explore with start-up adviser, consultant,  speaker and investor Hamish Thomson on this week's episode of The  Indispensable Conversation.     
Indeed, it is

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Tags: Business Strategy, Culture, Leadership

In An Age of Shameless Self-promotion Does Experience Matter Anymore?
Import from wordpress feed
May 23, 2022
In an age of shameless self-promotion, does experience matter anymore?   
This is the question that I explore with start-up adviser, consultant,  speaker and investor Hamish Thomson on this week's episode of The  Indispensable Conversation.     
Indeed, it is

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Tags: Business Strategy, Culture, Leadership

David Marlow: Is altruism just a sophisticated form of selfishness?
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May 09, 2022
Is altruism just a sophisticated form of selfishness?  
Selfishness is often regarded as an undesirable or even immoral characteristic, whereas altruism is typically considered universally desirable and virtuous. But, are these constructs accurate? Is selfishness always bad? Is altruism always

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Tags: Business Strategy, Culture, Leadership

3 Profiles
Idea Lab Coffee Chat
Idea Lab
May 16, 2022
Hosted by Suzanne Taylor-King

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Tags: Change Management, Coaching, Future of Work

Aligning Vision, Culture and Strategy
TBCY
March 07, 2022
Great to have my work profiled by Ashutosh Garg

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Tags: Coaching, Future of Work, Leadership

Mindset Tools Profile
MindSet Tools
January 15, 2015
Mind Tools Interview by Cathy Faulkner.

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Tags: Change Management, Future of Work, Leadership

4 Quotes
6 Leadership Resolutions To Kick- Start 2023
Forbes
January 11, 2023
If you want to achieve something differently, you have to do something differently.

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Tags: Change Management

How Can Companies Motivate Employees with Corporate Social Responsibility?
Short Lister Magazine
February 15, 2022
The recent events of hardship and disruption that reshaped our world caused many to reevaluate the interdependence of healthy societies, economies, and the environment. Hence, companies can no longer exclude themselves from significant societal issues like climate change and social injustice.

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Tags: Change Management

“CyRM: Mastering the Management of Cybersecurity“ By David X Martin
David X Martin
April 06, 2021
Part of the Internal Audit & IT Audit series by CRC Press, a division of Taylor & Francis Group
April 2021

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Tags: Future of Work

45 Insightful Company Culture Quotes
GroSum
May 01, 2019
This is a GroSum list of thought leader quotes on culture, leadership and change.

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Tags: Change Management

1 Speaking Engagement
World Leader Summit
LinkedIn
December 06, 2022
Great event with thought leaders from around the globe...

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Tags: Change Management, Future of Work, Leadership

8 Trainings
Leaders Need Coaches, Too!
Indispensable Consulting
February 10, 2023
World-class athletes have 'em, why not provide them to your leaders? Learn what, how and when...This module teaches you what to look for in a premier leadership coaching program and the results that you can achieve by offering it to your people.

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Tags: Change Management, Coaching, Future of Work

What to look for in a Coaching Cohort Program?
Indispensable Consulting
February 10, 2023
Learn what to look for when choosing a coaching cohort program and the results that you should expect. This module is intended to provide you with a new option in developing your high potential leaders by bringing the "right" 1:1 coaching program in-house. Done right, it will establish a community of leaders as a result!

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Tags: Change Management, Future of Work, Leadership

Abundance Mindset Mico-Learning Module
Indispensable Consulting
February 10, 2023
Learn what is to be gained by adopting this important way of thinking...

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Tags: Change Management, Future of Work, Leadership

High Integrity Leadership Mico-Learning Module
Indispensable Consulting
February 10, 2023
Learn what is to be gained by cultivating high integrity leaders...

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Tags: Change Management, Future of Work, Leadership

How To Manage Superstars Micro Module
Indispensable Consulting
February 10, 2023
Managing highly talented people can be challenging...this micro-learning module offers some tried and true ideas to make that work easier.

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Tags: Change Management, Future of Work, Leadership

High Potential Coaching Program
Indispensable Consulting
August 30, 2022
The High Potential Coaching Program provides a practical way for an organization to both develop the next wave of top leaders, while giving them the personalized leadership coaching that they need to truly leave their mark on the firm in the future – this will certainly improve employee retention and enhance the development of the leadership skills required to set direction and manage change for years to come.

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Tags: Leadership, Culture, Coaching

The ”Keep It Real” Virtual Retreat
Indispensable Consulting
August 30, 2022
Learn To Stop What’s Stopping You

You being you is the only way to become an indispensable leader, partner, parent and friend.

Sometimes our authenticity gets lost in the struggles of everyday life. This virtual retreat is aimed at helping you restore the energy, vitality, self-awareness and honesty needed to help you to keep it real – for yourself and those in your world.

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Tags: Leadership, Culture, Future of Work

Transform Your Organization with the Executive Checklist
Soundview
February 21, 2019
Learn how to better set your organization’s direction and manage change.

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Tags: Business Strategy, Culture, Leadership

69 Videos
Does the “boss mentality” have a place in business today?
Import from youtube.com
June 08, 2023

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Is social media to blame for our increased unhappiness at work?
Import from youtube.com
February 17, 2023

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Tags: Change Management, Future of Work, Leadership

Must we accept accountability for our behavior to effectively lead others?
Import from youtube.com
February 03, 2023

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Tags: Change Management, Future of Work, Leadership

Should achieving work-life balance really be the goal?
Import from youtube.com
January 20, 2023

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 5 - See outside and work from within
YouTube
January 09, 2023
This is a solid leadership tip and you get it in 30 seconds, or less -- Be sure to subscribe to the channel for more leadership ideas and insights!

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 6 - Sell and Teach
YouTube
January 09, 2023
It's what leaders have to do to gain "followership" and to build a community of leaders within their organizations -- Teach to inform, sell to gain buy-in. Don't forget to subscribe to the channel, if you're into leadership!

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 7 - Cultivate Your Imagination
YouTube
January 09, 2023
Imagination is needed to "see" what your organization can become -- It's critical to defining a vivid and compelling vision story!

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 8 - Abstract Thinking
YouTube
January 09, 2023
If you can't let your mind go past the obvious, you're limiting your ability to creatively lead others! Subscribe today for more easy to use leadership tips!

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 9 - Articulate and Interpret
YouTube
January 09, 2023
Leaders have to develop these skills in order to excite and motivate those whom they lead -- Be sure to subscribe to get more of these fine leadership tips!

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Tags: Change Management, Culture, Leadership

Simon Haigh Hosts A Conversation With Jim Kerr
Import from youtube.com
January 07, 2023

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How can we assess if the "grass is really greener" over there?
Import from youtube.com
January 06, 2023

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Leadership Flash 3 - Impact of Decisions
YouTube
January 05, 2023
Here your tip in 30 seconds, or less...

Remember, it's a huge responsibility!

Make sure you take it seriously and prepare your people for success...

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Tags: Change Management, Culture, Leadership

Leadership Flash 4 - Self-Discipline
YouTube
January 05, 2023
Leaders must practice this to become more effective and inspire their people...

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Tags: Change Management, Future of Work, Leadership

Leadership Flash 1 - Inspire and Transform
YouTube
January 04, 2023
It is the only way that a leader can gain the "followership" required to do great things!

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Tags: Business Strategy, Change Management, Leadership

Leadership Flash 2 - Uncertainty and Courage
YouTube
January 04, 2023
Leaders are navigating in uncharted waters...

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Tags: Change Management, Culture, Leadership

Leadership Flash 10 - Vision and Tenacity
YouTube
January 04, 2023
It's not enough to articulate a strategic vision, you must have the tenacity to see it through!

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Tags: Business Strategy, Change Management, Future of Work

How can we assess if the "grass is really greener" over there?
Import from youtube.com
January 03, 2023

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Tags: Leadership, Change Management, Business Strategy

Why do most DEI programs leave staffers underwhelmed?
Import from youtube.com
November 18, 2022

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Tags: Change Management, Culture, Future of Work

Is the theory of positive thinking complete and utter nonsense?
Import from youtube.com
November 04, 2022

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Tags: Change Management, Culture, Leadership

Ep 25 Imposter Syndrome
Import from youtube.com
October 25, 2022

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Tags: Change Management, Future of Work, Leadership

Customer-first or employee-first, which is better for business?
Import from youtube.com
October 21, 2022

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Tags: Change Management, Culture, Future of Work

Ep 24 How To Develop An Abundance Mindset
Import from youtube.com
October 10, 2022

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Tags: Change Management, Culture, Leadership

Is emotional currency worth more than raises and bonuses?
Import from youtube.com
October 07, 2022

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Tags: Change Management, Future of Work, Leadership

Ep 23 Why Abundance Mindsets Matter
Import from youtube.com
October 03, 2022

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Tags: Business Strategy, Change Management, Leadership

Ep 22 Courage to Lead
Import from youtube.com
September 27, 2022

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Tags: Change Management, Culture, Leadership

4 Webinars
Can We Really Change Who We Are Inside?
Accel5
September 14, 2023
I'm a firm believer that we can change who we are!

We just need to commit to do what is needed to make it happen.

Watch this webinar recording and learn about the steps you can take to make change happen for you!

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Tags: Change Management, Coaching, Leadership

Are You A Leader or A Manager
Indispensable Consulting
November 01, 2022
Inspired by those whom I coach, this webinar covers the topic and provides some training elements at the end to test your understanding of the difference between leaders and managers.

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Tags: Change Management, Coaching, Leadership

How to Ease Change Management for Successful Digital Transformation
iBASEt
November 16, 2021
Businesses undergo transitions on a regular basis. Often most of the focus is on technology. But digital transformation isn’t just the implementation of new tools. Digital Transformation is also about how people change the way they work. I tackled this topic from the change management, future of work and leadership standpoint.

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Tags: Change Management, Future of Work, Leadership

The Indispensable Book Launch
Pine Mountain Digital, Inc.
February 18, 2021
This is a celebration of the release of my latest book: Indispensable - Build and Lead A Company Customers Can't Live Without. This is not the typical business slog. This video is fast-paced, fun and authentic.

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Tags: Business Strategy, Culture, Leadership

2 Whitepapers
Greatest Generation 2.0 Is Within Our Reach
Import from wordpress feed
July 20, 2020
The post Greatest Generation 2.0 Is Within Our Reach appeared first on Indispensable Consulting.

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Tags: Culture, Future of Work, Leadership

Leaders: Learn to Attract Top Talent
ATD
March 01, 2019
Disruptors are companies that seize enormous market share and mindshare by reimagining an industry.
Consider Airbnb, which rewrote the book on travel accommodations; SpaceX, which is redefining the new space race; 23andMe, which is bringing genetic analysis to the masses; or Lyft, which keeps ridesharing rolling. These companies, and many disruptive market leaders like them, are attracting some of the best talent from around the world. Learn how...

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Tags: Change Management, Future of Work, Leadership

Thinkers360 Credentials

7 Badges

Radar

1 Prediction
2023 Predictions for Future Of Work

Date : November 07, 2022

Business leaders will need to understand?and constantly review?the issues that matter most to different stakeholders. This will be necessary because, as trust and faith in elected officials continues to diminish, many are looking to business leaders for leadership on social issues. Indeed, businesses are already being called upon to fill the gaps. While most business leaders are comfortable sharing succinct mission and value statements, I encourage and help leaders develop more extensive vison stories (not statements) about their corporate vision as a means to preempt conflict. This includes crafting a vision for a company’s culture that accommodates a wide range of people with differing points of view. That said, look for an uptick in “big tent” vision stories being shared by top business leaders in 2023.

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Blog

4 Article/Blogs
Let's KISS: How Exceptional Leaders Are Obsessed With Simplifying Everything!
Thinkers360
February 04, 2023

We've all heard the adage "Keep It Simple, Stupid." But, do we really know how to practice this advice? This article offers a view of what keeping it simple looks like.

Here are seven "Keep It Simple" ideas worth considering:

  1. Exceptional leaders keep it simple by having a vision and communicating it. Leaders can engage and inspire their teams by telling a story that compels them to come together and give their personal best effort to the realization of that vision. The best leaders keep it simple by ensuring everyone in the organization is working to achieve the same set of goals.
  2. Exceptional leaders keep it simple by keeping their door wide-open. By practicing an open door policy makes it simple for team members to seek guidance and surface issues that may impact success. This important characteristic of a winning culture sets a tone and enables simple communication among everyone on the team.
  3. Exceptional leaders keep it simple by never spinning the facts. They prefer to keep it real by telling the truth. As a result, people within their teams don’t have to guess if their leader is being honest and authentic – they simplify the workplace by removing any doubt about direction and intent.
  4. Exceptional leaders keep it simple by addressing conflict before it festers. Bad feelings among teammates kill performance and devastate team morale. As challenging as this can be, the most admired leaders get things out in the open and work to resolve ill-will by reminding everyone on their teams about what the shared goals are, and the responsibilities that each person has to doing their jobs for the good of the organization.
  5. Exceptional leaders keep it simple by focusing on results and not on effort! It’s wonderful that people “try” their best and go above and beyond for the good of the team. However, winning in the marketplace does not come because people try hard. Rather, winning in the marketplace comes with results. The best leaders keep it simple by emphasizing results and ensure that their staffers understand and focus on achieving the organization’s end goals.
  6. Exceptional leaders keep it simple by giving credit to the team and feature their people’s accomplishments, whenever they can. This is a simple way to reward performance and helps people to appreciate what comes from their best efforts – making things simple for everyone to understand!
  7. Lastly, and perhaps, most importantly exceptional leaders keep it simple by constantly seeking to reduce everything that their teams do every day. By reducing action to the simplest level of effort required to achieve extraordinary results is the way that the best leaders create the simplest work environment for their people.

To close, talking about simplicity and reiterating tired, old axioms about it is not enough. Rather, it is a leader’s responsibility to make the workplace as simple as possible to allow their people to perform at an exceptionally high level. Indeed, it is on us to provide the "right" type of leadership in the "right" way in order to ensure our people can keep it simple.

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Tags: Leadership, Future of Work, Change Management

When Trust is High, Challenges Become Easier To Handle
Thinkers360
January 27, 2023

The leaders from the two companies were no longer listening with each other; I knew we had a problem.  

While the merger offered some big opportunities for these top leaders (and their stakeholders), they truly needed to learn to get along. If not, it certainly appeared as if the investment made in my work and that of the rest of the merger team would be squandered.

We needed to bring these leaders to the planning table and help them to work as one, in order to position the merged company for enduring suggest.

I started inviting a small group of these leaders, nor more than two or three at a time, out to lunch with me every day. We didn't talk about the work at hand. Rather, I steered the conversation towards discussions about family, hobbies and favorite movies, music and books. The idea was to help these folks to begin to see each other as just normal people -- with more in common, than not.  

Interestingly, the leadership team started to listen to, and trust, each other in our merger meetings.  They began to routinely share their feelings about effective organizational design and winning business strategies -- adding to one another's ideas and offering viable solutions for what we had to do to effective bring these very different businesses together. After only a few weeks, we saw that the merger effort would be a success. Our lunch meetings proved to be one of the most important investments of time these leaders could make in each other.

When trust is high, challenges become easier to handle.

 

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Tags: Leadership, Culture, Change Management

Do you Want To Create A Community of Leaders?
Thinkers360
December 06, 2022

The blog offers five ideas that should be incorporated into any cohort coaching program in order to deliver the expected results and field a "community of leaders" within the enterprise.

 

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Tags: Business Strategy, Culture, Leadership

How To Become A Business Your Customers Can't Live Without
Thinkers360
August 29, 2022

Written in an interview format for easy and quick consumption, this blog post offers some ideas for leading your company in ways that make it indispensable to your customers, presented by the person that wrote the book on business Indispensability.

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Tags: Leadership, Culture, Business Strategy

Opportunities

1 Business
The High Potential Coaching Program

Location: Virtual or In-Person    Date Available: February 01st, 2022     Fees: Negotiated.

Submission Date: February 14th, 2022     Service Type: Service Offered

About The Coaching Program:
The High Potential Coaching Program provides a practical way for an organization to both develop the next wave of top leaders, while giving them the personalized leadership coaching that they need to truly leave their mark on the firm in the future – this will certainly improve employee retention and enhance the development of the leadership skills required to set direction and manage change for years to come.

The Need It Meets:
Most organizations are finding it difficult to attract, retain and develop the necessary talent required to remain competitive during this time of great uncertainty.

While current leadership develop training programs continue to provide value, these programs alone have proven not to be sufficient in meeting your employee recruitment, retention and succession planning needs.

This program provides an important perk that can assist in all three of these challenges.

Respond to this opportunity

1 Business
Management Consulting

Location: In Person, Remote, Virtual    Date Available: September 16th, 2020     Fees: Negotiated

Submission Date: September 16th, 2020     Service Type: Service Offered

We specialize in the following consulting services:

Vision
Strategy
Scenario Planning
Transformation
Organization Design / Alignment
Culture
Workplace Transition
Resilience
Executive Coaching

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1 Speaker
Do You Need An Indispensable Speaker For Your Next Event?

Location: Live or Virtual    Date Available: January 05th, 2023     Fees: Contact for more information of fee

Submission Date: January 05th, 2023     Service Type: Service Offered

Here are a few of my more popular speeches heading into 2023:

RESET YOUR CULTURE FOR THE NEXT-NORMAL WORLD

The next-normal workplace is characterized by open, diverse, agile, and networked organizations–one’s where staff from all over the planet work together in remote and hybrid settings. This new paradigm will come with a whole host of leadership challenges learn how to overcome them.


DON’T BE FOOLED: LEADERSHIP AND MANAGEMENT ARE NOT THE SAME

Many believe that good managers can be exceptional leaders – and, that’s not always the case. This keynote presents 10 Important Distinctions between the two — understand them and improve how you lead and manage.


FUTURE OF WORK: NAVIGATING THE NEW WORKPLACE PARADIGMS

As we all continue to settle into living and working in a world reshaped by a global pandemic, leaders are focusing on how to manage work within the paradigm. This keynote highlights various approaches and offers some common sense rules to apply regardless of the one that is chosen.


VISION STORIES: HOW TO ENGAGE AND INSPIRE

Vision stories serve to engage and inspire staff. They describe how work gets done within the organization. Learn how to craft a vision story that inspires greatness!

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