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James Kerr

Principal at Indispensable Consulting

Hartford, United States

I help leaders in larger organizations plan and execute critical change initiatives.

If you're a proven leader and want your company to become indispensable in the markets that it serves. You know you can achieve more, but, found that the big house consulting firms are unable to provide the breakthrough thinking that will distinguish your business from the rest -- after all, chances are high that they've already sold those very same ideas to your competitors in earlier engagements!.

That's where I come in.

I specialize in supporting inspired leaders achieve their vision for the future. I do this by co-creating solutions with you and your team of experts that enable your business to become the company customers can't live without.

My expertise includes vision storytelling, strategic planning, culture redesign and the development and implementation of multi-faceted change initiatives. I enjoy forging new ideas and devising practical solutions to your broadly relevant business problems, while shape-shifting them into opportunities for your company's success.

Available For: Advising, Consulting, Speaking
Travels From: Hartford, CT USA
Speaking Topics: Leadership, Culture, Vision Storytelling, Scenario Planning, Future of Work, Decency

Speaking Fee $9,500 (In-Person)

James Kerr Points
Academic 0
Author 693
Influencer 187
Speaker 12
Entrepreneur 195
Total 1087

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

Do You Want To Be A Visionary?
February 14, 2022
How to Inspire Your High Performing Team
February 14, 2022
How To Avoid Fatigue During Change Management Initiatives
February 14, 2022

Featured Topics

Leadership

One is not a “leader” simply due to title, pedigree or a conspicuous place on an organization chart. I believe, instead, that leaders are built on a foundation rich in character, which enables them to inspire others to follow. Exceptional leaders not only possess the requisite honesty and righteousness needed to gain "followership," but they emanate the hunger and conviction needed to motivate others to do great things.

I speak about leadership mindset, engagement strategies and decency.

Vision Storytelling

From the time that we are very young, stories help us to learn about the world around us. Stories inform our thinking about what is right and wrong. They reinforce the cultural norms and societal values of the places where we live.

It's no doubt, the stories that we are told and read continue to enlighten and reshape our thinking throughout the rest of our lives. In fact, nearly 2/3 of our daily conversations are story-centered .

This is why I believe top leaders need to create vibrant and captivating vision stories as a means to inform and inspire the people hear and read them. I speak about how to do this in ways that inform and inspire.

Culture

If you want to be indispensable, you need the right culture. Period. End of sentence.

Indeed, company culture is the foundation of every business because it determines how people behave. If you optimize the culture and ensure its alignment with the achievement of your strategic objectives, your business performance will improve. Place a value on that and compare it to the cost of cultural transformation and you'll have an ROI that makes the case to invest in culture transformation. It's really that simple!

I speak about how to redesign and optimize your culture -- cultivating a winning organization as a direct outcome.

Company Information

Company Type: Service Provider
Media Experience: 30 Years

Areas of Expertise

Business Continuity
Business Strategy 58.49
Change Management 30.74
Climate Change 30.74
Culture 70.19
Customer Experience
Customer Loyalty
Digital Disruption
Digital Transformation
Future of Work 49.97
HR
Leadership 61.26
Management 33.33
Marketing
Mergers and Acquisitions
Smart Cities

Industry Experience

Aerospace & Defense
Financial Services & Banking
High Tech & Electronics
Hospitality
Insurance
Manufacturing
Professional Services
Retail
Textiles Production

Exclusive Content    Join James Kerr's VIP Club

Each Leadership Minute message is presented as a statement. These are fortified by a brief explanation outlining why the leadership idea is relevant to you as a leader. Best of all, each Leadership Minute message includes three (3) suggested actions to help you put the leadership idea into practice.

1 Article/Blog
Regularly Seek Different Points of View
Thinkers360
February 18, 2022
The best answers often come from outside of your current paradigm of thinking and doing.

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Tags: Business Strategy, Culture, Leadership

Publications

80 Article/Blogs
Tired Hiring Question Marks? Learn How to Keep Your Stars!
Indispensable Thinking
November 02, 2022
Regardless of your calculus, it's better to keep a star than to hire a question mark.
Gallup suggests that it costs U.S. businesses about a trillion dollars a year in employee replacement costs. It costs anywhere from half to two times a person's salary to replace them.

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Tags: Management, Leadership, Culture

Don’t Forget The Why!
Indispensable Consulting
October 05, 2022
Being a consultant who helps organizations to plan and execute large-scale change initiatives, Sinek’s point truly resonates. You see, I have witnessed, first-hand, the kind of resistances people are willing to stage in order to block change -- including down-right refusal to even give it a try!

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Tags: Leadership, Culture, Future of Work

Good Enough Is Not Good Enough!
Indispensable Consulting
September 21, 2022
Are you good enough?
Now, to be clear, I’m not asking this question because I believe that you may have a nagging little voice in your head that might be terrorizing you with self-doubt or insecurity. In fact, if you are prone to that kind of self-talk, I may be able to help you flip the script through some leadership coaching. But, that’s not the intent of this piece.

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Tags: Management, Leadership, Culture

What Sincere Gratitude Looks Like
Indispensable Thinking
August 26, 2022
I know there's a bunch of people peddling gratitude all over LinkedIn. Indeed, there is an entire cottage industry that has sprung up around this concept.

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Tags: Leadership, Culture

Set The Bar
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August 23, 2022
The post Set The Bar appeared first on Indispensable Consulting.

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Tags: Leadership, Culture, Change Management

Start With Why
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August 16, 2022
The post Start With Why appeared first on Indispensable Consulting.

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Tags: Change Management, Culture, Leadership

Vision Storytelling Can Engage and Inform Your Team
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July 28, 2022
The post Vision Storytelling Can Engage and Inform Your Team appeared first on Indispensable Consulting.

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Tags: Change Management, Culture, Leadership

Talent Strategy: Keep A Star!
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July 11, 2022
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Tags: Change Management, Culture, Leadership

Free Virtual Summit
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June 22, 2022
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Tags: Change Management, Culture, Leadership

Good Enough Is Not Good Enough
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June 20, 2022
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Tags: Change Management, Culture, Leadership

Indispensable Agenda
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June 06, 2022
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Tags: Change Management, Culture, Leadership

Hybrid Work Hacks For Leaders
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May 17, 2022
The post Hybrid Work Hacks For Leaders appeared first on Indispensable Consulting.

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Tags: Change Management, Culture, Leadership

Company Culture Demystified
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May 10, 2022
The post Company Culture Demystified appeared first on Indispensable Consulting.

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Tags: Change Management, Culture, Leadership

Vision Storytelling Is Worth The Investment
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April 28, 2022
The post Vision Storytelling Is Worth The Investment appeared first on Indispensable Consulting.

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Tags: Change Management, Culture, Leadership

Reclaim your authentic self by learning how to keep it real
Smart Brief
March 01, 2022
Here is an approach to restore your energy, vitality and reclaim your authentic self.

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Tags: Leadership, Culture, Future of Work

How Structured Jump Starts Can Propel Productivity to Unprecedented Heights
Indispensable Consulting
February 22, 2022
Learn how Jump Starts can jump start your team's productivity...

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Tags: Culture, Future of Work, Business Strategy

Coaching Involves Helping People Fix Their Self-Talk
Indispensable Consulting
February 20, 2022
This piece offers some ideas to flip the script...

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Tags: Business Strategy, Future of Work, Leadership

Vision Storytelling Is Something Leaders Need Now!
Indispensable Consulting
February 18, 2022
Most corporate vision statements are a dime a dozen. Learn how to tell a story instead...

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Tags: Business Strategy, Future of Work, Leadership

Helping Organizations Podcast Appearance
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February 08, 2022
The post Helping Organizations Podcast Appearance appeared first on Indispensable Consulting.

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Tags: Culture, Future of Work, Leadership

Making Healthy Dialogue a Corporate Value
SHRM
February 08, 2022
We wrote this article because creating a culture where healthy dialogue can take place is a challenge for businesses and many leaders don't know where to begin. We argue that executives can begin to make a difference by introducing the promotion of healthy dialogue as a corporate value.

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Tags: Culture, Future of Work, Leadership

There Is Still Time For Free Training
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February 04, 2022
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Tags: Culture, Future of Work, Leadership

Season One Highlights of Jim Kerr Podcast
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February 03, 2022
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Tags: Culture, Future of Work, Leadership

Overcome The Great Resignation Free Training
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January 31, 2022
The post Overcome The Great Resignation Free Training appeared first on Indispensable Consulting.

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Tags: Culture, Future of Work, Leadership

Terry Earthwind Nichols Interview
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January 30, 2022
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Tags: Culture, Future of Work, Leadership

Soundview Interview with Ursula Sharp
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January 30, 2022
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Tags: Culture, Future of Work, Leadership

Customer Care At Apple Is Lacking
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January 30, 2022
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Tags: Business Strategy, Culture, Leadership

Todd Cherches on Indispensable Conversation
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December 15, 2021
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Tags: Culture, Future of Work, Leadership

The Indispensable Conversation Podcast
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November 22, 2021
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Tags: Culture, Future of Work, Leadership

Want to be happier? Choose abundance over scarcity
Smart Brief
November 16, 2021
There is much to be gained through the adoption of an abundance mindset. If you would like to put it into practice, and are not sure how, let me offer these three ideas to help you get started...

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Tags: Business Strategy, Culture, Leadership

Register For The Virtual Retreat
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November 15, 2021
The post Register For The Virtual Retreat appeared first on Indispensable Consulting.

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Tags: Culture, Future of Work, Leadership

Want Diversity in The Workplace? Hire And Promote Differently
Valiant CEO
August 19, 2021
Enough already with the diversity committees and inclusiveness training!

If you want diversity and inclusion in the workplace, you need to promote and hire differently.

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Tags: Business Strategy, Culture, Leadership

This is not a forever virtual business world
Smart Brief
July 12, 2021
I know it’s fashionable for the talking heads in the leadership and workplace space to predict a business world that is “forever virtual.” However, let me be the first to burst that bubble by saying:

That’s not gonna happen!

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Tags: Business Strategy, Culture, Leadership

How To Shape Your Origin Story In A Winning Way
CEOWorld
June 23, 2021
All great stories follow a certain form. Learn to tell your story so others want to hear more.

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Tags: Business Strategy, Culture, Leadership

Getting back to work in the post-pandemic world
Management Issues
April 07, 2021
Recently, I got together with two colleagues: Melissa Davies, founder of Wise Ways Consulting and Kon Apostolopoulos, founder of Fresh Biz Solutions, and discussed the advice that we may provide to our respective clients.

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Tags: Culture, Future of Work, Leadership

How to Build a Resilient Company Culture That Will Help Every Employee Thrive
Inc. Magazine
December 28, 2020
Winning companies cultivate cultures that enable their people to develop the capacity to recover quickly from difficulties.

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Tags: Business Strategy, Culture, Leadership

Common Decency Leads to Business Success
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December 16, 2020
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Tags: Business Strategy, Culture, Leadership

Our excuses are just lies
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December 09, 2020
The post "Our excuses are just lies" appeared first on Indispensable Consulting.

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Tags: Business Strategy, Culture, Leadership

Seek “Simple” To Become A Better Leader
CEOWorld
December 07, 2020
Somewhere along the way, business leaders have lost sight of the fact that simple is better. Preferring, instead, to over-complicate much of what it takes to be an exceptional leader.

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Tags: Business Strategy, Culture, Leadership

Before Pointing Your Finger, Use Your Thumb
CEOWorld
November 30, 2020
Leaders risk eroding trust within their companies and minimize their effectiveness is setting direction and managing change by shifting blame an evading accountability. Therefore, it is essential that leaders own their actions.

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Tags: Business Strategy, Culture, Leadership

Decency Begins With Patience: Practice It and Watch Your Team Excel
CEOWorld
November 16, 2020
Don’t you want to be revered by those in your world for being an exceptionally decent person and leader? If so, it is time for you to work at becoming more patient.

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Tags: Business Strategy, Culture, Leadership

COVID-19 Means Leaders Must Work to Become Even More Decent
CEOWorld
November 05, 2020
The bottom-line for business leaders is that many of our colleagues, whether they show signs of it or not, are truly stressed-out about COVID-19. This fact puts the impetus on us to approach our leadership responsibilities with even more decency and care – setting the example for others to follow.

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Tags: Business Strategy, Culture, Leadership

Why Decency Matters in the C-Suite
CEOWorld
October 27, 2020
Decency matters not just, because it is the right thing to do. Rather, it delivers business results that are difficult to attain otherwise. By adopting and practicing the guidelines offered here, you create a less contentious and more appealing work environment – one where everyone has the opportunity to contribute and play a role in your company’s success.

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Tags: Business Strategy, Culture, Leadership

When Will Leader Decency Be Cool Again?
CEOWorld
October 22, 2020
You can make decency cool again by letting your decency shine through in the way that you lead others. I recognize that some of this may be easier said than done. However, the benefits of leading in ways that can be respected and admired outweigh the noise that comes from more lazy, deceitful and selfish ways that can undermine one’s integrity.

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Tags: Business Strategy, Culture, Leadership

Company Culture Must Remain Front and Center During These Uncertain Times
CEOWorld
October 07, 2020
With Covid-19 continuing to wreak havoc across corporate America today, many major companies are choosing to remain remote for the foreseeable future, If that’s you, don’t make the mistake of inadvertently putting company culture on the back burner. It is essential to stay diligent in maintaining and enhancing your culture so that staffers feel connected and remain committed to your mission.

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Tags: Business Strategy, Culture, Leadership

The Ultimate Back-to-Work Checklist
CEOWorld
September 26, 2020
Top 10 list of risk mitigation considerations for returning to the office. Are your office spaces ready for staffers to get back to work? As many business leaders are contemplating a return to work, it has become clear that the transition back to the workplace must be planned and adjustments must be made, to ensure a safe return.

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Tags: Business Strategy, Culture, Leadership

It is Time for Top Leadership to Step-Up
CEOWorld
September 25, 2020
We must seize the remarkable opportunity that has presented itself during this global health crisis and work to become the Greatest Generation 2.0

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Tags: Culture, Future of Work, Leadership

Bringing Common Decency Back to Business
CEOWorld
September 24, 2020
You can be an exceptional leader and act decently at the same time. Leadership and common decency are not mutually exclusive ideas. In fact, great leaders are often decent human beings. Of course, many are not. It’s the last point that we need to shine a light on.

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Tags: Culture, Future of Work, Leadership

Greatest Generation 2.0 Is Within Our Reach
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July 20, 2020
The post Greatest Generation 2.0 Is Within Our Reach appeared first on Indispensable Consulting.

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Tags: Culture, Future of Work, Leadership

Do You Have A Communications Issue?
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July 01, 2020
It wasn’t a communications issue that was affecting their business performance. Rather, the problem was a lack of teamwork.
The post Do You Have A Communications Issue? appeared first on Indispensable Consulting.

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Tags: Business Strategy, Culture, Leadership

There Are Only 3 Ways To Be Of Choice
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June 11, 2020
To become "of Choice" is to possess those characteristics that serve to strategically differentiate a firm from its competition. And these three goals are universal truths. After all, why would any commercial enterprise wish to be anything less than an "of Choice" concern?
The post There Are Only 3

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Tags: Business Strategy, Culture, Leadership

5 Ways to Become Indispensable
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May 24, 2020
Wouldn't you like to become indispensable to your customers? Sure, you would! While there's not one sure fire formula to follow to become indispensable, you can do some things to improve your chances that you'll "stick" to your customers.
The post 5 Ways to Become Indispensable appeared first on Ind

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Tags: Business Strategy, Culture, Leadership

Scenario planning: the time is now
Management Issues
April 06, 2020
Most leadership teams are working out what they must do to stay afloat during the COVID-19 crisis. Some have dusted off their business contingency plans only to discover that the identification of key personnel and critical processes, standard fare in most business continuity plans, doesn’t suffice in determining what to do when confronting a worldwide pandemic. In fact, a different kind plan, or more precisely set of plans, is required.

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Tags: Business Strategy, Future of Work, Leadership

Flipping the organization
Management Issues
April 02, 2020
I have been helping a client for some time now on strategic planning and culture transformation. With a solid strategic plan and plan administration process in place and a roadmap for cultural change, I am proud to say that they’ve come a long way on both fronts. However, their journey is far from over. Strategic alignment seems to be a friction point that has proven difficult to smooth.

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Tags: Business Strategy, Future of Work, Leadership

I think differently and that's OK
Management Issues
March 17, 2020
Conventional wisdom says that firms need access to experts from their industry to help them develop strategies that will separate them from the competition. Nothing can be further from the truth! I’ve enjoyed a fulfilling career as a management consultant being industry agnostic. Rather, I brought clients all kinds of problem-solving frameworks, strategic planning paradigms and implementation methodologies, all aimed at helping them think differently about how to move their organizations smartly forward.

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Tags: Culture, Future of Work, Leadership

Improve strategic alignment through better metrics
Management Issues
March 04, 2020
I have been helping a client for some time now on strategic planning and culture transformation. With a solid strategic plan and plan administration process in place and a roadmap for cultural change, I am proud to say that they’ve come a long way on both fronts. However, their journey is far from over. Strategic alignment seems to be a friction point that has proven difficult to smooth.

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Tags: Business Strategy, Future of Work, Leadership

4 Steps to Create a Winning Culture (and Company) from Scratch
Inc. Magazine
February 11, 2020
Bottom line: The most successful business owners are the ones willing to do whatever it takes to not only succeed, but also ensure they have a team that buys into the company culture and helps drive it forward well into the future.

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Tags: Business Strategy, Culture, Leadership

Are you a Narcissistic Leader? Take This Test and Determine Ways to Keep Your Ego in Check
INC
September 23, 2019
It's time to manage your ego and become the leader you're meant to be.

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Tags: Business Strategy, Culture, Leadership

Principles before personalities
Management Issues
May 01, 2019
Consequently, when an organizational planning conversation begins to go south, I know that it is time for me to remind meeting participants that the reorganization effort is not about any one of them, but, the collective "us". Learn what happens next...

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Tags: Business Strategy, Culture, Leadership

I Put a Company Through a Personality Test. Here's What Happened
INC
February 12, 2019
Personality test your vision story to characterize how your business is being presented and perceived by others.

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Tags: Business Strategy, Culture, Leadership

Want to Improve Teamwork at Your Company? Encourage Your Employees to Disagree With You
INC
November 27, 2018
Good things happen when colleagues are encouraged to speak up.

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Tags: Business Strategy, Culture, Leadership

Want to Be a Better Leader? Do These 10 Things
INC
November 13, 2018
Leaders come with all kinds of strengths and weaknesses. Regardless of yours, here are some things that you can do to become a better leader.

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Tags: Business Strategy, Culture, Leadership

How Emotionally Intelligent Leaders Source New Ideas From Their Team
INC
November 09, 2018
Working with people who challenge you, and from whom you can learn, will make you a better leader.

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Tags: Business Strategy, Culture, Leadership

Going Through a Reorganization? Here Are 3 Tips to Make It Easier
INC
October 15, 2018
These fundamental principles point the way for leaders whose strategies require a different kind of organization design than the one they have today.

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Tags: Business Strategy, Culture, Leadership

How to Build a High-Performing Team You Can Rely On
INC
September 10, 2018
Teach them how to do the work and you won't have to do the work for them.

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Tags: Business Strategy, Culture, Leadership

Want To Anticipate Problems Before They Happen Use This Planning Strategy
INC
August 27, 2018
Easy approach to being more visionary than you ever thought possible.

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Tags: Business Strategy, Culture, Leadership

Trust Is Essential to Any High-Performing Team. Here's How to Build It
INC
July 31, 2018
Trust is the key to making your team hum. Learn how to build it.

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Tags: Business Strategy, Culture, Leadership

MFG of South Dakota: Trying To Do Some Good in the World
Inc
June 18, 2018
Pulled back from the brink, this little known South Dakota Company hopes to parlay its recent success into new opportunities to flourish

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Tags: Culture, Future of Work, Leadership

OluKai Sells Comfortable Shoes While Promoting the "Doing Good" Movement
Inc
May 20, 2018
You can sell good stuff, while doing good things for your workers, the community and the world.

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Tags: Culture, Future of Work, Leadership

Michelin's Culture of Innovation
Inc
April 12, 2018
How the tire company's search for better mobility is achieved in the service of its iconic brand

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Tags: Culture, Future of Work, Leadership

The Three Joys of Honda
Inc
April 06, 2018
This is the philosophy that helps Honda to deliver one of the most dependable motorcycles in the world today.

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Tags: Culture, Future of Work, Leadership

Warsteiner's Commitment to Sustainability is a Model for Us All
Inc
March 26, 2018
This mid-size, family-owned business combines its growth goals with a commitment to having a positive impact on society and the environment.

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Tags: Culture, Future of Work, Leadership

Why Isn't Campbell Soup So 'Mmm, Mmm, Good' These Days?
Inc
January 22, 2018
The soup company seems to be losing ground as today's food shoppers are tending toward homemade or specialty brands with all natural ingredients.

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Tags: Business Strategy, Culture, Leadership

Time for a Brand Overhaul at Harley-Davidson
Inc
November 16, 2017
With sales slumping, this iconic American brand needs to recast itself and redefine what it will become in the years ahead.

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Tags: Business Strategy, Culture, Leadership

Company Culture is a Game of Follow the Leader
INC
July 05, 2017
If your culture lacks trust and integrity, draw a circle around yourself

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Tags: Culture, Future of Work, Leadership

Culture by Design: 6 Levers of Change
INC
October 03, 2016
How to shift your business using culture as a tool...

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Tags: Business Strategy, Culture, Leadership

Culture by Design: The Deliverables
INC
September 26, 2016
A snapshot of the work produced when creating a culture by design...

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Tags: Business Strategy, Culture, Leadership

Don't Leave Your Company Culture to Chance. Build a Culture by Design
INC
September 19, 2016
Company culture is a strategic imperative that must be created and transformed by design, not by default.

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Tags: Business Strategy, Culture, Leadership

Learn How To Reshape Your Business Strategies Through Technology
INC
January 09, 2015
We're just about there! A time when technology can be acquired and consumed much like we buy and use water and electricity. Learn how.

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Tags: Business Strategy, Culture, Leadership

6 Ways to Manage A Team Of Superstars
Chief Executive
July 25, 2014
Now that you’ve drafted rising talent into your organization, do they have what it takes to lead? They do if you show them–here’s how.

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Tags: Business Strategy, Culture, Leadership

Collaboration: An Essential Element of a Winning Formula
Chief Executive
May 30, 2014
Leading companies like Pixar, Google and Zappos are known for their employee engagement and collaborative work settings. Learn how they did it.

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Tags: Business Strategy, Culture, Leadership

6 Books
Indispensable: Build and Lead A Company Can't Live Without
Humanix Books
February 16, 2021
The Merriam-Webster Dictionary defines "Indispensable" as being absolutely necessary and not subject to being set aside or neglected. INDISPENSABLE: Build and Lead A Company Customers Can’t Live Without provides a framework that you can follow to transform your business and features dozens of examples from industry including those drawn from Amazon, Uber, Facebook and more. Each business example illustrates how the concepts offered in the book are already being used to make businesses indispensable in the marketplace.

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Tags: Business Strategy, Culture, Leadership

It's Good To Be King
Publisher : Executive Books; 1st Edition
February 13, 2017
It's Good To Be King . It’s a leadership book for all kinds of leaders, including those that lead in the classroom, at the ball field, within civic groups, places of worship and at work.

Written in an easy to read fable style, which will appeal to all kinds of people who may not be accustomed to reading leadership titles, the book tells the story of King Joe and his trusted advisor, the Wizard Gumdorf. The reader will see how the two work together to transform the fate and fortune of the mystical Kingdom of Candyshire by applying common sense and sound leadership strategies -- just like the ones we all can use to shape and transform the groups and organizations that we lead.

As a value-added feature, the book contains over 60 leadership tips presented in easy to find chapter summaries. All the takeaways are aimed to help the reader to become better at setting direction and managing change – regardless of the setting in which they lead!

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Tags: Future of Work, Leadership, Management

The Executive Checklist: A Guide for Setting Direction and Managing Change
Palgrave-Macmillan
January 21, 2014
A guide for new executives that explores how to create an overarching, enterprise-wide transformative program. The book provides a best-practice checklist for 8 core areas: Strategy Setting, Technology Alignment, Business Renovation, Project Management, Communications Renewal, Employee Engagement, Staff Transformation, and Organizational Design.

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Tags: Business Strategy, Culture, Leadership

The Best Practices Enterprise: A Guide to Achieving Sustainable World-class Performance
J. Ross Publishing
April 01, 2006
This guide to achieving sustainable world-class performance provides guiding principles to senior executives and best practices to managers that, if fully embraced and implemented correctly, will transform most any firm into an organization capable of dominating its industry throughout the 21st Century. While there are many best practices that firms should consider in their efforts to continuously improve, there are seven best practices that are indispensable in this era of rapid change, increasing customer demands, and intense global competition. These seven best practices address the people, processes, and technology elements of which every enterprise is comprised and without them firmly in place, organizations will eventually flounder.

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Tags: Business Strategy, Culture, Leadership

Inside Rad: How to Build Fully Functional Computer Systems in 90 Days or Less
McGraw-Hill
November 01, 1991
Documents the implementation of RAD and Information Engineering concepts in a step-by-step account of a successful software development project. Organized by project phases, the authors examine the pitfalls and opportunities they encountered while planning and implementing a successful RAD project.

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Tags: Culture, Future of Work, Leadership

The IRM Imperative: Strategies for Managing Information Resources
John Wiley & Sons
January 16, 1991
It challenges many of the common assumptions about the role of information systems, and suggests new roles and responsibilities that can be implemented to ensure companies stay competitive by managing data as a corporate asset -- one that be accounted for on a company balance sheet.

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Tags: Business Strategy, Future of Work, Leadership

2 eBooks
Leader or Manager: The Differences That You Need to Understand
leadersHum
May 11, 2022
There's a difference between leadership and management. Leaders look forward and imagine the possibilities that the future may bring in order to set direction. Managers monitor and adjust today's work, regularly looking backward to ensure that current goals and objectives are being met. The best leaders lead and let their management teams manage the work at hand. Learn more -- download this eBook.

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Tags: Culture, Future of Work, Leadership

Learn To Lead
leadersHum
February 15, 2022
Why is everybody leaving? -- Here are 4 ideas to help you stem the tide of The Great Resignation.

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Tags: Leadership, Culture, Business Strategy

1 Industry Badge
World's Top 30 Organizational Culture Professionals for 2022
Global Gurus
February 15, 2022
I am so proud to be named as one of the World's Top 30 Organizational Culture Professionals for 2022 by Global Gurus.

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Tags: Leadership, Culture, Business Strategy

19 IP Assets
The Planning Method
Indispensable Consulting
February 24, 2022
Our assessment methods, analytical tools and change planning approaches are time-tested and optimized for making a difference. Of course, our track record speaks for itself. Watch this short video on our planning approach.

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Tags: Leadership, Culture, Future of Work

The Coaching Approach
Indispensable Consulting
February 24, 2022
Our coaching methods are world-renown. We baseline through self-assessment and 360 Feedback. We use that to co-create customized coaching plans for each person that we work with. We deliver results. Watch this short video on our approach.

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Tags: Leadership, Culture, Future of Work

Workplace Readiness Approach
Indispensable Consulting
February 24, 2022
Our workplace readiness services are custom-made to get you back to the office flawlessly. Watch this short video on our approach.

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Tags: Leadership, Culture, Future of Work

Resilience Training Approach
Indispensable Consulting
February 24, 2022
Our resilience training services are focused on helping your people be their best selves. Watch this short video on our approach.

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Tags: Leadership, Culture, Future of Work

Vision Story Jump Start
Indispensable Consulting
February 20, 2022
This offering provides the coaching, templates and frameworks needed to craft a compelling story of where you want to take the business.

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Tags: Leadership, Future of Work, Business Strategy

Vision Story Services
Indispensable Consulting
February 01, 2022
Your company’s vision defines its direction.

It should be told as a story that engages and informs all of your stakeholders, rightly.

After all, your people need to understand where their leaders want them to go. Your vision story defines the North Star which sets the direction.

Our Vision Story development framework provides the needed structure for creating a vision story that is compelling and inspires your team to greatness.

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Tags: Business Strategy, Culture, Leadership

Strategic Planning Services
Indispensable Consulting
February 01, 2022
Strategic planning is about anticipating the future and determining what you’re going to do about it.

Our Scenario Planning approach provides a framework for considering the possibilities that may await your business.

Our Strategic Planning Methodology defines and prioritizes what must be done to achieve your vision, strengthen your brand and deliver the necessary tools and templates to ensure that your plans are immediately actionable.

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Tags: Business Strategy, Culture, Leadership

Transformation Planning Services
Indispensable Consulting
January 03, 2022
Transformation
Transformation is about establishing Operational Excellence.

It is achieved by broadly changing the way work is done.

Our transformation services help you optimize workflow and work activities through process redesign. Also, we help you leverage digital technology capabilities that help you build a winning ecosystem for your business.

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Tags: Business Strategy, Culture, Leadership

Industry 4.0
Indispensable Consulting
January 03, 2022
Tomorrow’s is coming. Are you ready for the next evolution in manufacturing?

Can you imagine a factory where robots, automated guided vehicles, sensors, controllers, raw materials, products, and databases communicate with one another? This future is upon us.

We help clients realize their vision of the factory of the future through our Industry 4.0 Strategic Planning Services. Let us help you develop your plan to get there, too.

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Tags: Culture, Future of Work, Leadership

Organization Design / Development Services
Indispensable Consulting
January 03, 2022
Strategic misalignment can destroy a company’s ability to deliver results.

Our Organization Design services drives alignment by using your vision and strategies to set the boundaries, for instance.

With the strategic framework is in place, we work with you to finely tune your operating model and then redesign the reporting structures so that the “right” people are in the “right” places to perform at their best.

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Tags: Business Strategy, Culture, Leadership

Culture Reset Services
Indispensable Consulting
January 03, 2022
Great cultures win. Others don’t.

Company Culture is about behavior. Indeed, it determines how your staff members interact. It determines how your team treats your customers.

Our Culture Reset services help you build a winning culture that promotes high performance, while fostering the adoption of a new cultural dynamic where everyone works together to deliver an impeccable customer experience.

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Tags: Business Strategy, Culture, Leadership

Workplace Transition Services
Indispensable Consulting
November 08, 2021
High performance businesses pivot to continue winning, even when facing a health crisis.

Our Workplace Transition Services help you transition back to the physical work- place with a focus on mitigating risks for staff and other stakeholders, while re-imagining the way work will be performed in the future.

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Tags: Business Strategy, Culture, Leadership

Leadership Coaching Services
Indispensable Consulting
November 08, 2021
Coaches make people perform better.

After all, even world-class athletes have professional coaches.

Why shouldn’t your leadership team and high potential people have coaches, too? Our executive coaching services will make your people better at what they do.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 6 -- Change Frameworks
Indispensable Consulting
April 12, 2021
This is 6 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on change management frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 5 -- Trust and Empowerment
Indispensable Consulting
April 12, 2021
This is 5 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on trust and employee empowerment frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 3 -- Company Culture
Indispensable Consulting
April 12, 2021
This is 3 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on change management frameworks and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 1 -- Leadership
Indispensable Consulting
April 12, 2021
This is 1 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on leadership frameworks and presents 5 critical areas where your leaders must deliver their leadership flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 2 -- Vision
Indispensable Consulting
April 12, 2021
This is 2 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on vision and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

Indispensable Audit Part - 4 -- The "Right" People
Indispensable Consulting
April 12, 2021
This is 2 of 6 videos in the Indispensable Consulting's "Indispensable Business Quick Audit." This video focuses on vision and presents 5 critical areas where your business must perform flawlessly in order to be a provider of choice within the markets that you serve.

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Tags: Business Strategy, Culture, Leadership

39 Media Interviews
"
LinkedIn
August 23, 2022
In this short talk, I shared how I started my consulting business and built thought leadership to support it over the past 30 years!

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Tags: Leadership, Culture, Business Strategy

Podcast with Joe English and Jim Kerr
YouTube
August 10, 2022
In this interview by conducted by Brian Curtis, Joe English and I discuss culture, strategy and leadership!

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Tags: Business Strategy, Culture, Leadership

Courage to Lead Summit Featuring James Kerr
Indispensable Consulting
July 27, 2022
This is my segment of the Courage To Lead Summit.

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Tags: Leadership, Culture, Future of Work

Thought Leader Leverage Hosted By Peter Winick
Indispensable Consulting
February 24, 2022
Peter Winick of Thought Leader Leverage interviews Jim Kerr -- they discuss consulting, thought leadership and his latest book.

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Tags: Leadership, Culture, Future of Work

Kind Words For Indispensable
leadersHum
February 18, 2022
Here's what other, influential thought leaders are saying about Indispensable: Build and Lead A Company Customers Can't Live Without

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Tags: Leadership, Future of Work, Business Strategy

Why is Middle Management Leading the Great Resignation?
Short Lister Magazine
February 15, 2022
In collaboration with several managers and HR professionals, this article focuses on “The Great Resignation,” the reasons behind it, and the trends surrounding it.

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Tags: Business Strategy, Culture, Leadership

How Can Companies Motivate Employees with Corporate Social Responsibility?
Short Lister Magazine
February 15, 2022
The recent events of hardship and disruption that reshaped our world caused many to reevaluate the interdependence of healthy societies, economies, and the environment. Hence, companies can no longer exclude themselves from significant societal issues like climate change and social injustice.

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Tags: Leadership, Culture, Business Strategy

Aligning Vision and Culture
The Brand Called You
January 07, 2022
Key Elements for INDISPENSABLE BUSINESS - Guest of Ashutosh Garg on his The Brand Called You podcast.

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Tags: Culture, Future of Work, Leadership

Have we lost the art of thinking
The Indispensable Conversation
November 19, 2021
I explore this question with Dr. Oleg Konovalov in this episode of The Indispensable Conversation podcast.

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Tags: Business Strategy, Culture, Leadership

The symbiosis between leaders and managers
Zen Desk
September 21, 2021
The definition of leadership, at any level, is changing

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Tags: Business Strategy, Culture, Leadership

Jim Kerr on Writing a Business Fable Book
Write Your Book Podcast
June 25, 2021
Today, Dan Janal interviews me about writing a business book.

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Tags: Business Strategy, Future of Work, Leadership

Expert Interview: James Kerr
Advancing Wellness
June 21, 2021
In this Expert Interview, AdvancingWellness CEO Mari Ryan interviews James Kerr, one of today’s foremost authorities on leadership and company culture.

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Tags: Business Strategy, Culture, Leadership

Become a Visionary Leader
Inc. Magazine
December 29, 2020
Short video shot for Inc. magazine -- offers 3 ideas to be come more visionary

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Tags: Business Strategy, Culture, Leadership

Boost Team Productivity
Inc. Magazine
December 29, 2020
Short video shot for Inc. magazine -- offers 3 ideas for leading your high performance team to deliver its promises.

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Tags: Business Strategy, Future of Work, Leadership

Inspire Your Organization to Greatness
Inc. Magazine
December 29, 2020
Part of the Inc. Magazine Leadership Series - This short video offers 3 ideas to set direction and manage change in your organization.

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Tags: Business Strategy, Culture, Leadership

Relieve Change Fatigue
Inc. Magazine
December 29, 2020
Part of the Inc. Magazine Leadership Series - This short video offers 3 ideas to relieve the tension, while continuing to drive change.

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Tags: Business Strategy, Culture, Future of Work

Helping Organizatons Thrive
Julian Roberts
December 10, 2020
Great conversation about leadership, influencing change during CV-19 times and my most recent book, Indispensable: Build and Lead A Company Customers Can't Live Without with host, Julian Roberts.

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Tags: Culture, Future of Work, Leadership

A Leadership Interview With James Kerr
AboutLeaders
December 10, 2020
Great interview about leadership, change management, company culture and some of my books with publisher of AboutLeaders, Dr. Mary Kay.

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Tags: Culture, Future of Work, Leadership

Mediocre Will Not Suffice
Indispensable Blog
November 02, 2020
This short video from Inc. Leadership Series, Jim Kerr suggests mediocre performance will not suffice and offers 3 ideas to lift staff performance.

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Tags: Business Strategy, Culture, Leadership

Becoming indispensable—a company that your customers can’t live without
Zen Desk
October 01, 2020
An interview with James Kerr on his latest book: indispensable: How to Build and Lead a Company Customers Can't Live Without.

“Of course, you don’t have to disrupt an industry to become an indispensable business,” Kerr wrote in his book. “Instead, you must be driven to excellence in all that you do and to deliver what your customers want. In essence, you want to be on a constant lookout for ways to unlock your customer’s potential…."

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Tags: Business Strategy, Culture, Leadership

Barriers That Prevent Collaboration and How To Overcome Them
Indispensable Blog
September 30, 2020
Jim Kerr is Interviewed on the topic by Soundview's Andrew Clancy on the topic.

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Tags: Business Strategy, Culture, Leadership

Managing Naysayers
Soundview
September 30, 2020
Soundview leadership series with Host Andrew Clancy

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Tags: Culture, Future of Work, Leadership

Preventing Confrontation
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy

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Tags: Business Strategy, Culture, Leadership

Communication Barriers
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy

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Tags: Business Strategy, Future of Work, Leadership

Inspiring Staffers
Soundview
September 30, 2020
SoundView Leadership Series hosted by Andrew Clancy

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Tags: Business Strategy, Future of Work, Leadership

SiriusXM's Innovation Navigation Interview
SiriusXM
September 29, 2020
SiriusXM Interview on Innovation Navigation program hosted Dave Robinson

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Tags: Culture, Future of Work, Leadership

Power Lunch Live Hosted By Rhett Power
LinkedIn Live
September 16, 2020
We discussed COVID's impact on leadership, the importance of culture in coping and my new book -- Indispensable: How to Build and Lead a Company Customers Can't Live Without

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Tags: Business Strategy, Culture, Leadership

How To Future-Proof Your Company’s Organisational Design
ArielleExecutive
September 14, 2020
Great interview by Irene McConnell of ArielleExecutive -- Organization Design and Company Culture were main themes of this interview.

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Tags: Culture, Future of Work, Leadership

Designing Executive Checklists
33Voices
September 11, 2020
Great interview by Moe Abdou of 33Voices -- We discuss how to set direction and manage change within the 21stcentury enterprise by building solid checklists that guide decisions and inform strategic thinking.

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Tags: Business Strategy, Culture, Future of Work

Positive Business Radio
Positive Business Radio
August 31, 2020
This radio interview covered many of the topics brought out in my book, The Executive Checklist.

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Tags: Culture, Future of Work, Leadership

Getting Ready for Tomorrow
reBoot
August 21, 2020
Hosted by Dave Summers. James Kerr, the Founder at Indispensable Consulting is hosted in this episode. Kerr is a long-time management consultant and futurist working to make a difference for businesses by helping leaders reshape the way work is done. His expertise includes vision storytelling, culture redesign and the development and implementation of multi-faceted change initiatives. He enjoys co-creating new ideas and devising feasible solutions to broadly relevant problems, while shape-shifting them into opportunities for his clients.

We spoke about the new look to organizational culture during #covid19 #workfromhome.

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Tags: Culture, Future of Work, Leadership

Humanix Books to Publish James Kerr's Next Book
PR Newswire
August 04, 2020
Press release announcing the publication of my 6th book: Indispensable: How great leaders build strong companies customers can't live without, provides the agenda for becoming the business that customers prefer over any other in the marketplace.

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Tags: Culture, Future of Work, Leadership

We Are In it Together Interview with James M. Kerr
Iron Sharpens Iron
May 25, 2020
In this episode of the Iron Sharpens Iron Movement, Jim Hotaling interviews James M. Kerr, a true thought leader, he writes columns for Management-Issues and Inc. He has just completed work on his 6th book. It is called Indispensable and it provides a framework for how to become the business your customers can’t live without.

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Tags: Business Strategy, Culture, Leadership

Learning to Be an Exceptional Leader
Book Review
May 15, 2017
This lighthearted story presents sound leadership fundamentals and reinforces the notion that, regardless of the circumstances, we can all learn to become even more exceptional at leading others.

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Tags: Business Strategy, Culture, Leadership

It’s Good To Be King by James Kerr
Management Issues
March 03, 2017
A Book Review By John Baldoni

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Tags: Business Strategy, Culture, Leadership

A Leadership Interview With James Kerr
AboutLeaders
April 26, 2016
Read on to find out what was said about studying leadership, believing that teams under-perform, why it’s sometimes OK to take a break, and how naming a conflict helps in its resolution.

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Tags: Business Strategy, Culture, Leadership

Build and Lead A Company Customers Can’t Live Without
Skip Prichard
April 26, 2016
Want to take your company to the next level? Become more competitive? How about becoming Indispensable to your customers?

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Tags: Business Strategy, Culture, Leadership

A Guide for Setting Direction and Managing Change
Soundview Magazine
May 09, 2014
Called "A To-Do List for Achieving Results," this piece reviews an earlier book: The Executive Checklist.

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Tags: Business Strategy, Change Management, Leadership

10 Building Blocks for Today’s Leadership
CIO Insight
February 12, 2014
Establishing Leadership: Always Stay Accountable and more...

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Tags: Business Strategy, Change Management, Leadership

33 Podcasts
Marshall Goldsmith - What is an Earned Life?
Import from wordpress feed
July 08, 2022
Marshall Goldsmith is my guest on the final episode of Season II of The Indispensable Conversation.   
If you're unfamiliar, Marshall is an elite executive coach and a New York Times Number 1 best selling author. His body of work has earned several highly acclaimed distinctions, including:

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Tags: Business Strategy, Culture, Leadership

The Indispensable Conversation
Apple Podcasts
July 06, 2022
Most podcasts out there today do little more than provide a platform for somebody to promote their latest book.

As a person who has been interviewed hundreds of times on these kinds of programs, I know how they work – contrived and pre-planned. In fact, you will likely hear the same messages nearly every time an expert is interviewed.

The Indispensable Conversation is different.

We host authentic conversations about real topics that impact leaders of all kinds. There are no read ahead questions, no retakes, no BS.

Just one guest, one provocative question, one indispensable conversation.

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Tags: Leadership, Culture, Business Strategy

Which is Best for Business, Social Polarization or Apathy?
Import from wordpress feed
June 10, 2022
Is social polarization or apathy better for business?

There's certainly high tensions in the world today. Many are  discouraged by the political and societal polarization that they are  witnessing. Overwhelmed by it all, many are "checking out" -- leaving  business leaders to wonde

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Tags: Business Strategy, Culture, Leadership

In An Age of Shameless Self-promotion Does Experience Matter Anymore?
Import from wordpress feed
May 23, 2022
In an age of shameless self-promotion, does experience matter anymore?   
This is the question that I explore with start-up adviser, consultant,  speaker and investor Hamish Thomson on this week's episode of The  Indispensable Conversation.     
Indeed, it is

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Tags: Business Strategy, Culture, Leadership

Is altruism just a sophisticated form of selfishness?
Import from wordpress feed
May 09, 2022
Is altruism just a sophisticated form of selfishness?  
Selfishness is often regarded as an undesirable or even immoral characteristic, whereas altruism is typically considered universally desirable and virtuous. But, are these constructs accurate? Is selfishness always bad? Is altruism always

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Tags: Business Strategy, Culture, Leadership

Can those who volunteer ever give too much?
Import from wordpress feed
May 02, 2022
Can those who volunteer ever give too much?

This  is an important question for today's business leader. The pressure to  give back to local communities in which businesses operate has only  increased over the past two years. As a consequence, leaders are faced  with the challeng

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Tags: Business Strategy, Culture, Leadership

If you win, do I have to lose?
Import from wordpress feed
April 23, 2022
If you win, do I have to lose?    
It seems far too many leaders believe that for them to "win," someone  must "lose." They've bought into the notion that there's simply just not  enough to go around. But, I wonder if that's really true.    
Who better to expl

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Tags: Business Strategy, Culture, Leadership

Is Kindness A Sign of Weakness?
Import from wordpress feed
April 15, 2022
Is Kindness A Sign of Weakness?

Kindness  has been a recurring topic of many a leadership book and article these  days. It's no wonder, with a worldwide pandemic shaking us loose from  all of the assumptions that we thought we knew about the world. That  said, many leaders strug

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Tags: Business Strategy, Culture, Leadership

Does finding one’s purpose really matter in today’s crazy, mixed-up world?
Import from wordpress feed
April 08, 2022
Does finding one’s purpose really matter in today’s crazy, mixed-up world?

Purpose  is a popular leadership theme. However, given all of what’s taking  shape in the world, one must wonder about the relevance.

Who better to explore this question with me on this edition of The Indisp

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Tags: Business Strategy, Culture, Leadership

Have we lost our ability to have a chat over a cup of Joe?
Import from wordpress feed
April 01, 2022
This is the question that I pose to my guest, Marc Winn, on the next episode of The Indispensable Conversation.  
Marc speaks, coaches and advises on the subject of unlocking community and networks to solve complex challenges.  
However, it is Marc's latest book - The 50 Coffee Adventure:

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Tags: Business Strategy, Culture, Leadership

Chris Jones - Does human creativity matter when data analytics dictates our every move?
Import from wordpress feed
March 25, 2022
Does human creativity matter when data analytics dictates our every  move?    
This is the question featured on this episode of The Indispensable  Conversation with my guest Chris Jones.    
Chris Jones is a former writer-at-large for Esquire magazine, has won

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Tags: Business Strategy, Culture, Leadership

Tommy Breedlove - Do our origin stories really matter?
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March 18, 2022
Do our origin stories really matter?    
This is the question featured on this episode of The Indispensable  Conversation with my guest Tommy Breedlove.    
Tommy Breedlove is an Atlanta-based business, relationship, and mindset  coach who is a regular feature

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Tags: Business Strategy, Culture, Leadership

Erik Swoope -- Does our self-talk make any difference at all?
Import from wordpress feed
March 11, 2022
Does our self-talk make any difference at all?    
This is the question featured on this episode of The Indispensable  Conversation with my guest Erik Swoope.    
Erik spent 4 years playing Tight End for the Indianapolis Colts and  rounded-out his NFL career w

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Tags: Business Strategy, Culture, Leadership

How do you summon the courage to lead when lives are on the line? (Special Ukraine Conflict Edition)
Import from wordpress feed
March 05, 2022
How do you summon the courage to lead when lives are on the line?  
With the Russian military attack of Ukraine on the tops of our minds, this question has never been more relevant.    It is the question that I pose to my guest, James Hotaling, MSL, on this special edition of The

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Tags: Business Strategy, Culture, Leadership

Has the time come to quiet our egos?
Import from wordpress feed
February 25, 2022
Has the time come to quiet our egos?    
This is the question on this episode of The Indispensable Conversation  with my guest Brant Cooper.    
Brant is a New York Times bestselling author and well-known business  advisor. Brant travels the globe speaking wit

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Tags: Business Strategy, Culture, Leadership

Verity Craft - Is ageism today's dirty, little business secret?
The Indispensable Conversation
February 18, 2022
This is the question on this episode of The Indispensable Conversation Podcast with my guest Verity Craft.

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Tags: Leadership, Culture, Future of Work

Should we always believe what we see?
Import from wordpress feed
January 30, 2022
Should we always believe what we see?  
This is the question on this episode of The Indispensable Conversation with my guest Todd Cherches.  
Todd is the CEO at BigBlueGumball, a member of the MG100 and author of “VisuaLeadership.”  
His focus on adding the visual to leadership ma

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Tags: Business Strategy, Culture, Leadership

Should businesses become actively involved in the cultural debates of the day?
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January 11, 2022
Should businesses become actively involved in the cultural debates of the day?  
This is the question on this episode of The Indispensable Conversation with my guest Nancy Halpern.  
Nancy is a well-known keynote speaker, thought leader and host of The Political IQ podcast.  While her

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Tags: Business Strategy, Culture, Leadership

Are we wired to handle this much continuous uncertainty?
Import from wordpress feed
December 07, 2021
It is in the spirit of #WorldMentalHealthDay (recognized on October 10th) that I offer this week’s special episode of The Indispensable Conversation, where I explore this essential question with my guest Mandy Morris, LPC. 
Mandy is a well-known Corporate Psychologist, Speaker and Season 2 Me

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Tags: Business Strategy, Culture, Leadership

Is It Diversity and Inclusion or Adversity and Delusion?
Import from wordpress feed
November 15, 2021
If you want diversity and inclusion in the workplace, you need to promote and hire differently.
It is really that simple.
I  have worked with clients in transforming their company cultures for nearly 30 years. Diversity and inclusion continues to be a stumbling  block for many. Why? The fa

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Tags: Business Strategy, Culture, Leadership

What will work life look like in 2031?
Import from wordpress feed
November 15, 2021
That's just 10 years from now! 
This question is about the future of work. It's a question about the professional work settings that today's 6th Grade Middle School students will face when they graduate from college? If innovation and technology continues to rule how work is done, are we headin

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Tags: Business Strategy, Culture, Leadership

Is the War for Talent Fake News?
Import from wordpress feed
November 15, 2021
While the pandemic has left people sick, tired, exhausted, and rattled. It has also upended their notions of what work should look like. 
The Great Resignation continues to grab headlines as different work arrangements are taking shape around the globe, including hybrid, remote, 4 day workweek

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Tags: Business Strategy, Culture, Leadership

Do thought leaders have an obligation to help other thought leaders?
Import from wordpress feed
November 15, 2021
I explore this question on this episode of The Indispensable Conversation with my guest Peter Winick.    
Peter is the Founder and CEO, Thought Leadership Leverage. He is what many consider a "Thought Leader Whisperer" bringing the best out in his thought leadership clients.  &nb

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Tags: Business Strategy, Culture, Leadership

Have We Lost The Art of Thinking?
Import from wordpress feed
November 15, 2021
In the world of Google, our minds are constantly being bombarded by data, and we’re forced to interpret it in real-time with no time to synthesize and reflect. What effect does that have on our thinking?
What about critical thinking? Have we lost the ability to separate fact from opinion, as resul

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Tags: Business Strategy, Culture, Leadership

Should We Care About Decency in Leadership Within corporate America?
Import from wordpress feed
November 15, 2021
Being a consultant who does a ton of work in the culture change and organizational design and development space, I think decency counts -- a lot! 
Additionally, I think it's one of the characteristics that is all too often forgotten when times get tough. Given where we have been over that past

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Tags: Business Strategy, Culture, Leadership

Should Happy Be The Goal?
Import from wordpress feed
November 15, 2021
Why do we still feel empty, when we live in abundance?
Why is depression on the increase, when we are awash with information on how to be happy?
A new happiness industry has been sprouting fast to keep up with consumers’ insatiable demand for programs and prescriptions on how to experience authent

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Tags: Business Strategy, Culture, Leadership

Is A Leader’s Pursuit Of Celebrity Good For Business?
Import from wordpress feed
November 15, 2021
People with an overriding desire to be widely known to strangers are different from those who primarily covet wealth and influence. Their fame-seeking behavior appears rooted in a desire for social acceptance, a longing for the existential reassurance promised by wide recognition. 
My question

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Tags: Business Strategy, Culture, Leadership

Is Today's Misinformation Culture Toxic to Businesses?
Import from wordpress feed
November 14, 2021
This is the question posed to my guest, Dave Summers on this episode of The Indispensable Conversation.
Dave is founder of Pine Mountain Digital. He is absolutely the right person to have on the show to discuss this provocative question with me. He is a digital media producer/coach/animator that cre

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Tags: Business Strategy, Culture, Leadership

Should Happy Be The Goal?
The Indispensable Conversation
October 22, 2021
This is the question that I pose to the "Happy Doctor," Elia Gourgouris on this episode of The Indispensable Conversation.

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Tags: Business Strategy, Culture, Leadership

Should We Care About Decency in Leadership Within corporate America?
The Indispensable Conversation
October 08, 2021
This is the question that I pose to former Baxter International CEO, Harry Kraemer, on this episode of The Indispensable Conversation.

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Tags: Business Strategy, Culture, Leadership

Is A Leader’s Pursuit Of Celebrity Good For Business?
The Indispensable Conversation
August 13, 2021
This is the question that I pose to Rhett Power on this episode of The Indispensable Conversation.

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Tags: Business Strategy, Culture, Leadership

Is Today's Misinformation Culture Toxic to Businesses?
The Indispensable Conversation
July 23, 2021
This is the question that I pose to Dave Summers on this episode of The Indispensable Conversation.

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Tags: Business Strategy, Culture, Leadership

Do thought leaders have an obligation to help other thought leaders?
Write Your Book Podcast
June 25, 2021
This is the question that I pose to Peter Winick, thought leader whisperer, on this episode of The Indispensable Conversation.

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Tags: Business Strategy, Change Management, Leadership

3 Trainings
High Potential Coaching Program
Indispensable Consulting
August 30, 2022
The High Potential Coaching Program provides a practical way for an organization to both develop the next wave of top leaders, while giving them the personalized leadership coaching that they need to truly leave their mark on the firm in the future – this will certainly improve employee retention and enhance the development of the leadership skills required to set direction and manage change for years to come.

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Tags: Leadership, Culture, Future of Work

The ”Keep It Real” Virtual Retreat
Indispensable Consulting
August 30, 2022
Learn To Stop What’s Stopping You

You being you is the only way to become an indispensable leader, partner, parent and friend.

Sometimes our authenticity gets lost in the struggles of everyday life. This virtual retreat is aimed at helping you restore the energy, vitality, self-awareness and honesty needed to help you to keep it real – for yourself and those in your world.

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Tags: Leadership, Culture, Future of Work

Transform Your Organization with the Executive Checklist
Soundview
February 21, 2019
Learn how to better set your organization’s direction and manage change.

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Tags: Business Strategy, Culture, Leadership

44 Videos
Ep 21 Not All Gems
Indispensable Consulting
September 12, 2022
Don't get lulled into thinking that every thought you have is priceless -- They're not!

This video reminds us that our thoughts are not all gems. Watch it for more insight.

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Tags: Management, Leadership, Culture

Ep 20 High Integrity
Indispensable Consulting
September 09, 2022
Our deeds matter -- Operate with the highest level of integrity and never have to doubt that you are doing the right things. Watch the video for more on this subject

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Tags: Leadership, Culture

Ep 17 Watch Your Self Talk
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August 29, 2022

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Tags: Culture, Future of Work, Leadership

Ep 16 I Gave A Company A Personality Test
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August 25, 2022

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Tags: Culture, Future of Work, Leadership

Ep 15 Leadership Is Not Equivalent to Management
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August 23, 2022

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Tags: Culture, Future of Work, Leadership

Keep a Star!
Indispensable Consulting
August 19, 2022
Keep a Star!

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Tags: Culture, Future of Work, Leadership

Why good enough it's not good enough
Indispensable Consulting
August 18, 2022
it's not good enough

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Tags: Culture, Future of Work, Leadership

Is Your Business Indispensable?
Indispensable Consulting
August 17, 2022
Is Your Business Indispensable?

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Tags: Culture, Future of Work, Leadership

Hybrid Leader Hacks
Indispensable Consulting
August 16, 2022
Hybrid Leader Hacks

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Tags: Culture, Future of Work, Leadership

The secret to understanding culture
Indispensable Consulting
August 15, 2022
Indispensable Consulting

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Tags: Leadership, Culture, Future of Work

Ep 14 Use Your Thumb
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July 25, 2022

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Tags: Culture, Future of Work, Leadership

Ep 15 Leadership Is Not Equivalent to Management
Indispensable Consulting
July 23, 2022
People believe good managers will make great leaders -- This is usually not the case. Learn the distinctions between the two you can work to become better at both management and leadership.

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Tags: Leadership, Culture, Future of Work

Ep 13 Decency and Leadership
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July 18, 2022

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Tags: Culture, Future of Work, Leadership

Ep 26 Leadership Worthiness
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July 18, 2022

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Tags: Culture, Future of Work, Leadership

Ep 13 Decency and Leadership
Indispensable Consulting
July 18, 2022
Despite what is portrayed in the media, common decency is a key leadership trait.

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Tags: Leadership, Culture, Future of Work

Ep 12 Keeping Accountability Top of Mind
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July 11, 2022

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Tags: Culture, Future of Work, Leadership

Marshall Goldsmith - What is an Earned Life?
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July 09, 2022

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Tags: Business Strategy, Culture, Leadership

Ep 11 Change Behavior Get Performance
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July 05, 2022

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Tags: Business Strategy, Culture, Leadership

Ep 10 Industry Experts
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June 27, 2022

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Tags: Business Strategy, Culture, Leadership

Ep 9 Build A Community of Leaders
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June 20, 2022

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Tags: Business Strategy, Culture, Leadership

Can Music Really Make Us Better Leaders?
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June 17, 2022

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Tags: Business Strategy, Culture, Leadership

Ep 8 Set The Bar
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June 13, 2022

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Tags: Culture, Future of Work, Leadership

Which is better for business, social polarization or apathy?
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June 10, 2022

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Tags: Climate Change, Future of Work, Leadership

Stop The Rumor Mill Before It Ruins Your Workplace
Indispensable Consulting
February 20, 2022
This short video outline 3 ideas to help you stop rumors in their tracks before they can do damage to your organization.

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Tags: Business Strategy, Future of Work, Leadership

How To Become An Indispensable Business
LeadersHum
February 11, 2022
I outline 3 ideas to help you on your way to building and leading a company customers can't live without.

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Tags: Business Strategy, Culture, Leadership

HELPING ORGANIZATIONS THRIVE - Host Julian Roberts Hosts Jim Kerr
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February 08, 2022

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Tags: Business Strategy, Culture, Leadership

Does human creativity matter when data analytics dictates our every move?
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February 04, 2022

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Tags: Business Strategy, Culture, Leadership

Do our origin stories really matter?
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January 21, 2022

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Tags: Business Strategy, Culture, Leadership

Jim Kerr is the Guest on The Ethics Expert Podcast
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January 17, 2022

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Tags: Business Strategy, Culture, Leadership

Does Our Self-Talk Make Any Difference At All?
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January 07, 2022

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Tags: Business Strategy, Culture, Leadership

The Indispensable Conversation - Season 1 Highlights
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December 23, 2021

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Tags: Business Strategy, Culture, Leadership

Has the time come to quiet our egos?
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December 10, 2021

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Tags: Business Strategy, Culture, Leadership

Verity Craft - Is ageism today's dirty, little business secret?
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December 03, 2021

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Tags: Business Strategy, Culture, Leadership

Todd Cherches - The Indispensable Conversation
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November 15, 2021

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Nancy Halpern -- The Indispensable Conversation
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November 11, 2021

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Mandy Morris, LPC - The Indispensable Conversation
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October 19, 2021

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Eugene Frasier - The Indispensable Conversation
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October 04, 2021

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Diana Wu David Indispensable Conversation
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September 27, 2021

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The Indispensable Conversation - Paul Falcone
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September 08, 2021

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Freddie Ravel Endorses My New Book - Indispensable
YouTube
July 07, 2021
Grammy Award Winner Freddie Ravel takes the time to endorse James M. Kerr's latest book project - Indispensable: Build and Lead A Company Customers Can't Live Without

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Tags: Culture, Future of Work, Leadership

Julian Roberts endorses Jim Kerr's latest book, Indispensable
YouTube
June 22, 2021
Julian Roberts, Executive Leadership Coach and Podcast Host endorses Jim Kerr's latest book, Indispensable: Build and Lead A Company Customers Can't Live Without.

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Tags: Culture, Future of Work, Leadership

Todd Cherches endorses Jim Kerr's Indispensable Book
YouTube
June 15, 2021
Todd Cherches, CEO, Leadership & Executive Coach at BigBlueGumball. TEDx speaker. Author of “VisuaLeadership.” MG100Coaches, endorses Jim Kerr's Indispensable Book.

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Tags: Culture, Future of Work, Leadership

John Baldoni endorses Jim Kerr's book: Indispensable
YouTube
June 08, 2021
John Baldoni, Member of Marshall Goldsmith 100 Coaches + Global Guru/Leadership + 15x author + Host, "GRACE under pressure" (LinkedIn Live) endorses Jim Kerr's latest book -- Indispensable: Build and Lead A Company Customers Can't Live Without

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Tags: Business Strategy, Culture, Leadership

Claus Raasted endorses Jim Kerr's Indispensable Book
YouTube
June 03, 2021
Claus Raasted, Director at The College of Extraordinary Experiences & Coach at McKinsey & Company, endorses Jim Kerr's Indispensable Book

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Tags: Business Strategy, Culture, Leadership

1 Webinar
The Indispensable Book Launch
Pine Mountain Digital, Inc.
February 18, 2021
This is a celebration of the release of my latest book: Indispensable - Build and Lead A Company Customers Can't Live Without. This is not the typical business slog. This video is fast-paced, fun and authentic.

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Tags: Business Strategy, Culture, Leadership

Radar

1 Prediction
2023 Predictions for Future Of Work

Date : November 07, 2022

Business leaders will need to understand?and constantly review?the issues that matter most to different stakeholders. This will be necessary because, as trust and faith in elected officials continues to diminish, many are looking to business leaders for leadership on social issues. Indeed, businesses are already being called upon to fill the gaps. While most business leaders are comfortable sharing succinct mission and value statements, I encourage and help leaders develop more extensive vison stories (not statements) about their corporate vision as a means to preempt conflict. This includes crafting a vision for a company’s culture that accommodates a wide range of people with differing points of view. That said, look for an uptick in “big tent” vision stories being shared by top business leaders in 2023.

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Blog

1 Article/Blog
How To Become A Business Your Customers Can't Live Without
Thinkers360
August 29, 2022

Written in an interview format for easy and quick consumption, this blog post offers some ideas for leading your company in ways that make it indispensable to your customers, presented by the person that wrote the book on business Indispensability.

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Tags: Leadership, Culture, Business Strategy

Opportunities

1 Business
The High Potential Coaching Program

Location: Virtual or In-Person    Date Available: February 01st, 2022     Fees: Negotiated.

Submission Date: February 14th, 2022     Service Type: Service Offered

About The Coaching Program:
The High Potential Coaching Program provides a practical way for an organization to both develop the next wave of top leaders, while giving them the personalized leadership coaching that they need to truly leave their mark on the firm in the future – this will certainly improve employee retention and enhance the development of the leadership skills required to set direction and manage change for years to come.

The Need It Meets:
Most organizations are finding it difficult to attract, retain and develop the necessary talent required to remain competitive during this time of great uncertainty.

While current leadership develop training programs continue to provide value, these programs alone have proven not to be sufficient in meeting your employee recruitment, retention and succession planning needs.

This program provides an important perk that can assist in all three of these challenges.

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1 Business
Management Consulting

Location: In Person, Remote, Virtual    Date Available: September 16th, 2020     Fees: Negotiated

Submission Date: September 16th, 2020     Service Type: Service Offered

We specialize in the following consulting services:

Vision
Strategy
Scenario Planning
Transformation
Organization Design / Alignment
Culture
Workplace Transition
Resilience
Executive Coaching

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