At Thinkers360, we believe in balanced business models that support shareholders, customers, employees as well as broader society and the environment. We’d love to hear from you on where we should focus and the specific foundations, charities and causes you’re most passionate about.
Many of today’s most powerful business models put the customer at the center and drive scale by offering an incredible value proposition that’s simply too good to resist. Amazon’s ecommerce model gives customers the ultimate in price, selection and availability – something Amazon calls the “holy trinity” and something the company has applied over the years to successfully grow their business and beat out the competition. Uber’s ride service gives customers ease of use, convenience and real-time visibility. The same can be said for Airbnb and the list goes on.
While this customer-centric model has built many of the tech giants that we know today, some see growing inequality and a policy failure, and raise the question of whether we have the balance correct for the many stakeholders involved in our business ecosystems and for the broader economy.
Is the exchange of value between all stakeholders proportionate or are these business models skewed in favor of customers and investors at the expense of employees, partners and the social and environmental good? This is now part of the larger picture that organizations need to consider and embrace for future success.
Since we live on a planet with finite resources, considerable climate and pollution problems, and with AI continuing its inexorable journey of automation and optimization, it will be vital for corporate business models to be more equitable in the exchange of value for the benefit of society.
At Thinkers360, we believe in balanced business models that support shareholders, customers, employees as well as broader society and the environment. As such, we’re exploring suitable charitable causes that we can align with based on Thinkers360 member-suggested focus areas and strategic themes.
If you’re a Thinkers360 member, or even a casual reader (you can join Thinkers360 for free), we’d love to hear from you and get your input on where we should focus and the specific foundations, charities and causes you’re most passionate about.
As a Thinkers360 member, where can your personal thought leadership and influence help make a difference in areas such as sustainability, diversity and inclusion, health and well-being, education, tech for good, and more? Where are you active already? Where would you like to see us align and contribute? You can reach us directly and share your thoughts at firstname.lastname@example.org.
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