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Dr. Tom Tonkin

CEO at The Conservatory Group

Denver, United States

Dr. Tonkin is an executive in Professional Services and Software Sales arena and has over 25 years of business and technology experience. He is currently serving as the CEO of The Conservatory Group. Dr. Tonkin holds a Ph.D. in Organizational Leadership from Regent University (Virginia Beach, VA) as well as a Master of Science in Organizational Leadership, with a focus on Leadership and Management from Regis University (Denver, CO). Dr. Tonkin holds multiple business certifications and is a leadership expert. In addition, Dr. Tonkin was an Adjunct Professor at the Forbes School of Business at Ashford University where he taught Leadership in Organizations, Organizational Behavior, and various other leadership and management courses.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Denver, CO
Speaking Topics: Leadership, Strategy, Communications

Dr. Tom Tonkin Points
Academic 30
Author 26
Influencer 15
Speaker 10
Entrepreneur 0
Total 81

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Individual
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed

Areas of Expertise

Analytics 30.13
Big Data
Business Strategy 30.89
Change Management 30.74
Cloud
Culture 30.30
Customer Experience 30.04
Customer Loyalty
Design Thinking
Digital Transformation 30.04
Diversity and Inclusion 30.17
Emerging Technology
Future of Work 30.18
Health and Wellness 30.24
HR 30.16
Innovation
Leadership 30.86
Management 31.31
Mental Health 30.21
Predictive Analytics
Sales 30.48

Industry Experience

Healthcare
High Tech & Electronics
Higher Education & Research
Professional Services

Publications & Experience

1 Adjunct Professor
Adjunct Faculty
University of Arizona Global Campus
October 01, 2017
Bachelor’s Degree program, teaching Leadership in Organizations, Organizational Behavior Group Behavior in Organizations and Principles of Retail Management. Approved to teach Principles of Supervision, Intro to Organizational Dynamics, Principles of Personal and Organizational Leadership, Marketing Strategy, Assessing Leadership Skills, Leadership and Motivation.

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Tags: Management, Leadership, Retail

17 Article/Blogs
Three Steps to Make Learning Last
Cornerstone OnDemand
May 06, 2021
I think it’s fair to say we all want our learning to last. I think we call it ’sticky’. We spend many hours reading, watching videos or in training classes, we want to see our efforts (and our expense) pay off. From a corporate perspective, CEB, a research firm, reports that sales representatives are forgetting 70 percent of the content that they receive in one week, and 90 percent in one month. That’s from the learner side of the equation. From another point of view, leaders are looking for lasting learning to go to the next step and provide bottom line impact. An ATD/ROI Institute study found that 96 percent percent of CEOs stated that their number one concern in learning is the associated impact it may bring. They want proof that their investment in learning has a corporate payoff.

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Tags: Leadership, Culture, Change Management

Onboarding in Healthcare: To Socialize or Not - Is That a Question?
Cornerstone OnDemand
May 06, 2021
I'm sure you remember. It was your first job. You wondered whether or not they would like you. You thought to yourself, "Will I be able to do the job?" Peer pressure seeped in when you walked into the hospital the first time. However, it's not about your skills. It was whether or not the culture would accept you. Would people embrace you and give you the understanding of the "ins and outs" of this particular hospital?

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Tags: Management, Culture, HR

How to Build Strong Relationships with Your Extended Enterprise
Cornerstone OnDemand
May 06, 2021
No business operates in isolation. In today's increasingly global and interconnected world, fostering good relationships with your entire value chain is not only critical for survival—it's easier than ever.

No matter how much you invest in workplace and employee training, at the end of the day, success rests on how well the members of your value chain—distribution partners, sales reps, franchisees, service techs, and—work together to produce, market and sell your product or service. When treated with respect, these members can actually become more than just a "value chain"—they become true additions to your team, referred to as your "extended enterprise."

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Tags: Leadership, Culture, HR, Change Management

Does Your Organizational Personality Matter?
Cornerstone OnDemand
May 06, 2021
What does that even mean, organizational personality, and why should we care? If you are concerned about high attrition/low retention in your organization, then this is a "must-read" blog post. See how your organizational personality affects employee engagement.

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Tags: Leadership, Culture, HR, Change Management

Do You Know Her? A Lesson in Succession Planning
Cornerstone OnDemand
May 06, 2021
I always enjoy this time year, the beginning of a calendar, which is usually the beginning of a fiscal year for many companies, where they are finishing up their performance appraisals from last year as well as any strategic planning for the coming year. Part of the strategic plans is taking a more critical look at their succession plans. In the past, succession plans were reserved for senior management, and usually, they were more of ascension plans. In today's competitive talent world, all positions, specifically those that are critical to running the business must have succession planning efforts placed behind them. With this level of rigor required, many succession planning efforts are usually made by committee. Also, people considered for new positions often have a smaller body of work to show those making succession decisions. This scenario was not the case for senior leadership as most people occupying those positions usually had a much larger body of work for people to feel comfortable about their decisions. Without a large bodywork, many succession planners must rely on their experience and intuition. In today's modern, and yet litigious world, this is often a very uncomfortable place to reside.

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Tags: Management, Leadership, Culture

Building a Self-Directed Organization
Cornerstone OnDemand
May 06, 2021
There are two critical challenges the modern Chief Learning Officer (CLO) faces. The first is that our educational system continues to manufacture dependent learners or learners that require direction, an authority figure and continuous specific feedback. The second challenge is that most private and public sectors take much of their learning cues from formal educational institutions. Though we are in a stage of focusing on the adult learner, many of the strategies and processes we utilize emanate from traditional educational paradigms.

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Tags: Culture, HR, Change Management

What Do Broken Windows and Your Learning Experience Have in Common?
Cornerstone OnDemand
May 06, 2021
If you are in the learning space and follow the trends as of late, you’ve seen that the market is shifting from a focus on learning management systems to learning experiences. This assertion is not a dismissal of learning management systems, but more so a focus on the experience that a learner may encounter. The fact remains that regardless of focus, we all have experienced learning to some degree. Starting at a very young age, we were given goals and expectations through rote exercises, and as we matured through the educational system, we became familiar with rubrics and lectures. The same can be said for corporate education. When you're first hired, you were given a set of learning tasks during your onboarding, most likely including compliance training as well as awareness of corporate policy. All of these "experiences" influence the way you perceive learning.

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Tags: Management, Leadership, Culture

How to Ask a Purposeful Question
Cornerstone OnDemand
May 06, 2021
At an early age in your professional career, many were taught to seek 'why' people do things. Whether you are a sales person, a project manager, or an implementer, we were taught to ask 'why'. Even in your personal life, we continue to ask why someone would do something like that to us, or why did someone make that decision. Well, I'm here to tell you that is poor advice.

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Tags: Management, Leadership, Culture

Authenticiy is Killing Our Relationships
Diversity Woman
December 09, 2020

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Tags: Leadership, Diversity and Inclusion

WEBINAR RECAP: HOW ASU SUSTAINED ITS LEARNING CULTURE DURING PROFOUND DISRUPTION
Cornerstone OnDemand
July 27, 2020
The Arizona State University measures its value not by whom it excludes, but by whom it includes and how they succeed. At the core of the university’s charter is an effort to not only advance research and discovery of public value, but to also assume fundamental responsibility for the economic, social, cultural and overall health of the communities it serves. With over 120,000 students scattered across five campuses, as well as online and in over 140 countries, it’s no wonder that ASU takes a highly strategic and laser-focused approach when introducing new technology.

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Tags: Leadership, Culture

CHANGE IS COMING TO YOUR COMPANY—HERE’S HOW TO PREPARE
Cornerstone OnDemand
February 06, 2020
Every company, across industries, of all sizes, is exposed to disruption. According to research from NextGen Personal Finance, the accelerating pace...

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Tags: Leadership, Change Management, Finance

TOWARD GENDER DIVERSITY: MEN AND WOMEN ARE EQUAL, BUT NOT THE SAME
Cornerstone OnDemand
November 11, 2019

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Tags: Leadership, Change Management, Diversity and Inclusion

UNLOCKING THE SECRETS OF EMPLOYEE ENGAGEMENT
Cornerstone OnDemand
October 10, 2019

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Tags: Leadership, Culture, Future of Work

BUILDING A SELF-DIRECTED ORGANIZATION
Cornerstone OnDemand
March 07, 2018

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Tags: Leadership, Change Management, Business Strategy

WHAT DO BROKEN WINDOWS AND YOUR LEARNING EXPERIENCE HAVE IN COMMON?
Cornerstone OnDemand
October 17, 2017

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Tags: Management, Leadership, Business Strategy

DOES YOUR ORGANIZATIONAL PERSONALITY MATTER?
Cornerstone OnDemand
April 17, 2017

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Tags: Leadership, Change Management, Business Strategy

DO YOU KNOW HER? A LESSON IN SUCCESSION PLANNING
Cornerstone OnDemand
March 31, 2017

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Tags: Leadership, Change Management, Business Strategy

2 Conference Publications
Assessing Innovation in the Boardroom: Evidence for a dual process model of creativity judgment within the context of innovation
International Academy of Business and Public Administration Disciplines (IABPAD)
December 09, 2020
Innovation is the last bastion of corporate competitive advantage. To have successful innovation requires a combination of people and their associated relationships. Innovation is much more than just a set of good ideas, but a methodology of execution that instantiates these ‘good ideas’ into tangible solutions. This qualitative study utilized an inductive, phenomenological approach to gather person and relationship data to superimpose against a framework that was an amalgamation of two different perspectives of the innovative process. The study sought a critical view of people, their personalities as well as their relationship. The sample for this study emanated from an exclusive set of senior executives that are charged with engaging with top companies for the sake of good customer relations. The data gathering method were responses to written questions and oral interviews and then the coding and analysis yielded generalized findings. Some suggest interventions and ideas for further research are also offered.

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Tags: Business Strategy, Leadership, Sales

AUTHENTIC VERSUS TRANSFORMATIONAL LEADERSHIP: ASSESSING THEIR EFFECTIVENESS ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR OF FOLLOWERS
International Journal of Business and Public Administration
December 31, 1969
With the corporate scandals of the 2000s, many employees in organizations are clamoring for authenticity in their leaders. Though authenticity appears to be a noble trait, how effective is this as a leadership approach, specifically in increasing altruistic employee organizational citizenship behaviors? Is authentic leadership more effective than other leadership approaches, such as transformational leadership? This study examined the extent to which authentic leadership is a stronger predictor of employee organizational citizenship behavior (OCBs) compared to transformational leadership. The analysis also investigated the extent to which overall job satisfaction mediated the relationship between authentic leadership and OCBs. The findings suggest that in fact, three out of the four sub scales in authentic leadership had a positive effect on both overall job satisfaction and the OCB of altruism. This study implies suggestions for practical interventions based on the associated theories found in this paper.

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Tags: Business Strategy, Change Management, Leadership

1 Keynote
The Hard Side of Soft Skills
EP Thought Leader Series
February 05, 2019
Why soft skills are the key to future-proofing your workforce
How communication, critical thinking and team coordination will help your company keep pace
The problem of training for soft skills (and strategy to solve for it)
The science of learning

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Tags: Business Strategy, Change Management, Future of Work

2 Media Interviews
CXBuzz Interview With Tom Tonkin CEO at The Conservatory Group
CXBuzz
March 03, 2021
I have been in the technology and services space for the better part of 30 years. I currently have a few roles. I’m the Conservatory Group’s CEO, an umbrella company for several various ventures that span both high touch management consulting and online sales practices.

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Tags: Analytics, Customer Experience, Digital Transformation

Direct Yourself - How Organizational Learning Can Be Self-Guided
HCI.org
July 01, 2016
Self-directed learning requires more oversight than to simply "set it and forget it," yet in resource-strapped L&D departments, that approach may be more typical than we'd like to admit. Cornerstone's Dr. Tom Tonkin lets us in on some of the science behind self-directed learning and sheds light on a path forward for organizations looking to make learning a focal point.

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Tags: Leadership, Business Strategy

3 Webinars
Toxic Staff in Healthcare: How to Spot It and Administer the Cure.
Cornerstone OnDemand
October 15, 2016
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges and consequences of dealing and with toxic employees but more specifically, the toxic leader. He will go over the stress that the toxic employee and leader brings into the institution, the erosion of employee job satisfaction that leads to voluntary attrition. Also, he will touch on some suggestion to help alleviate the toxic culture that comes with a toxic leader.

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Tags: Leadership, Culture, Health and Wellness

Preventing Staff Burnout: Strategies for Happier Staff and Healthier Patients
Cornerstone OnDemand
September 15, 2016
In this session, Tom Tonkin, Ph.D., Principal Consultant, Thought-Leadership and Advisory Services for Cornerstone on Demand, will discuss the challenges of dealing with both stress and passion in the workplace, both leading to staff burnout. He will go over the causes of stress in the clinical workplace as well as some struggles to help alleviate some of the issues.

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Tags: Management, Leadership, Mental Health

Onboarding in Healthcare that Sticks: It's More Than Just the Paperwork
Cornerstone OnDemand
August 15, 2016
Join Tom Tonkin, Principal Consultant, Thought-Leadership and Advisory Services at Cornerstone OnDemand, for the first webinar in our series on staff burnout in healthcare and how to treat it across the entire employee life cycle! Topics covered in this webinar include:

-The importance of strong onboarding on day 1
-How to set clear goals and expectations from the beginning
-The importance of opening up job-roll-specific training early in the onboarding process

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Tags: Management, Leadership, Culture

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Opportunities

1 Business Advisory
Amplified Mission Statement Workshop

Location: Denver CO    Fees: 5000

Service Type: Service Offered

The Amplified Mission Workshop covers, interactively and practically, each of the necessary stages to build the strategy you need to succeed in business. We will provide you the definition and the prescription while reinforcing your new learning with examples and exercises.

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1 Keynote
Sincerely Yours - Why Sincerity is the Relationship Approach We Need Now

Location: Denver CO    Fees: 3000

Service Type: Service Offered

Based on rigorous research, sincerity has appeared to be the relationship type that focuses on others. We have seen different types of relationship, such as being authentic, and it has only driven us apart. In my research, I have found three traits of a since relationship, and each of those traits can be learned and improved. Sincerity spans all types of relationships, from work to friends and family. Learn about this old but resurgent relationship model and apply it today in your life,

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