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Anthony J. (Tony) Rhem

CEO/Principal Consultant at A.J. Rhem & Associates, Inc.

Chicago, United States

Dr. Anthony J. Rhem is a recognized thought leader, author and consultant in Artificial Intelligence, Knowledge Management, Big Data, Information Architecture, and Innovation. Since 1990 he has served as CEO/Principal Consultant of A.J. Rhem & Associates Inc. (AJRA), a system integration consulting, training & research firm specializing in Knowledge Management (KM) and Artificial Intelligence (AI). Anthony consults with Fortune 1000 companies, international corporations, KM and AI software vendors, corporate boards, venture capitalist, Federal and State agencies, delivering technology solutions, strategies, governance, and architecture in the areas of Artificial Intelligence and Knowledge Management.

As a board member and advisor Dr Rhem’s current work includes member of the George Mason University STEP Collective, member of the Kent University KM Advisory Team, Founding Member of the Editorial Board of AI and Ethics Journal by Springer; Corporate Advisory Board (focus on AI) of Halen Technologies, Technology Council of Advisors Gerson Lehrman Group (GLG) on AI and KM; and Member of the National Science Foundation SBIR (Small Business Innovative Research) Review Panel in the areas of AI, KM and Education Solutions. Anthony speaks internationally at AI, and KM conferences and has written several books and dozens of articles for trade journals in AI, KM, healthcare, management, and law.

As a professor and corporate Instructor, Dr Rhem has had the pleasure of training hundreds of personnel across many corporations, government and military agencies in the principles, practice and application of strategic management, software engineering, knowledge management, information architecture and artificial intelligence. Anthony’s educational background includes IEEE CertifAIEd™ Authorized Lead Assessor in AI Ethics, Massachusetts Institute of Technology (MIT) in AI Leadership; Walden University, Knowledge Management; Dartmouth University Tuck School of Business, Advance Executive Management Training; Clark Atlanta University, Executive Management Training; DePaul University, Computer Science/AI; Purdue University, Management (Additional Concentration in Computer Science).

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Charlotte North Carolina
Speaking Topics: Technology Disruptors and their effect on the Law Firm Service Delivery; Delivering Knowledge-as-a-Service;Effectively putting Knowledge Management in

Anthony J. (Tony) Rhem Points
Academic 0
Author 472
Influencer 34
Speaker 38
Entrepreneur 60
Total 604

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Service Provider
Business Unit: A.J. Rhem & Associates, Inc.
Theatre: North America
Minimum Project Size: N/A
Average Hourly Rate: $150-$199
Number of Employees: 11-50
Company Founded Date: 1990
Last Media Interview: 08/12/2022

Areas of Expertise

Agile 30.03
AI 34.17
Analytics 32.79
Big Data 37.89
Blockchain 30.06
Business Continuity 30.12
Business Strategy
Cloud 30.03
COVID19 30.27
Cryptocurrency
Digital Transformation 30.15
Education 30.84
Emerging Technology 35.64
FinTech
Future of Work 31.03
Generative AI 32.36
HealthTech 30.02
Innovation 34.07
InsurTech 30.26
IoT
Leadership 30.02
Legal and IP 30.21
Management 48.25
Metaverse
Predictive Analytics
Privacy 30.08
Risk Management 30.58
Security 30.05

Industry Experience

Federal & Public Sector
Financial Services & Banking
Healthcare
Higher Education & Research
Insurance
Pharmaceuticals
Professional Services
Retail
Telecommunications
Utilities

Publications

1 Advisory Board Membership
Noonean Inc
Noonean Inc
January 01, 2021
Delivering advisory to the CEO on business, technology, customer growth and raising capital.

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Tags: AI, Big Data, Management

1 Analyst Report
The Ultimate Guide to Knowledge Management and Top Software Platforms of 2024
Bloomfire
April 02, 2024
In a world where information is abundant and knowledge is power, effectively managing, sharing, and utilizing knowledge with the best knowledge management software can set organizations apart from their competition. This guide is your comprehensive resource for understanding the landscape of knowledge management in the digital age. Crafted with the expertise of Dr. Anthony J. Rhem, Ph.D., a leading authority in knowledge management, this guide examines the current state of KM, introduces foundational concepts, and provides a detailed evaluation of the top knowledge management software platforms. Dr. Rhem has assessed a majority of the top platforms and provides an expert analysis designed to assist businesses in leveraging knowledge management software solutions for strategic advantage.

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Tags: AI, Digital Transformation, Management

81 Article/Blogs
Managing the Ethics and Compliance Risks of Artificial Intelligence
knowledge Management
March 23, 2025
“Managing the Ethics and Compliance Risks of Artificial Intelligence” by Gwendolyn Hassan, Anthony J. Rhem, and Patrick Henz, published in The Complete Compliance and Ethics Manual 2025, presents a comprehensive overview of artificial intelligence (AI) technologies, their applications, and the evolving regulatory landscape surrounding their ethical and compliant use. It highlights the technological foundations of AI, including machine learning, neural networks, deep learning, generative AI, and quantum computing, and explains the emerging global regulatory responses aimed at mitigating potential misuse and ensuring ethical deployment.

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Tags: AI, Big Data, Management

Ethical Use of Data for AI Applications – Panel Discussion
knowledge Management
January 29, 2025
This panel discussion is on the ethical use of data in AI applications. Experts discuss crucial topics such as bias in AI systems, data ethics principles, and the importance of diverse AI teams. The panelists also explore the challenges of AI governance, responsible AI use, and the need for transparency and explainability in AI solutions. They debate the sufficiency of current regulations and consider the societal impact of AI, including job displacement and environmental concerns.

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Tags: AI, Big Data, Management

Key Insights from the 2024 AI Index Report and Strategic Recommendations for 2025
LinkedIn
December 30, 2024
The 2024 AI Index Report, developed by the Stanford Institute for Human-Centered Artificial Intelligence (HAI), offers an expansive overview of the state of artificial intelligence, detailing advancements, trends, and societal impacts. As AI reshapes industries, its implications for 2025 and beyond are profound. Here’s a synopsis of the key takeaways and what individuals and organizations must prioritize moving forward.

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Tags: AI, Big Data, Management

Red Teaming to Implement Ethical AI Solutions
knowledge Management
November 29, 2024
Red Teaming is a methodology used to test and evaluate the effectiveness of a system, process, or solution by simulating adversarial attacks or scenarios. In the context of Ethical AI Solutions, Red Teaming involves identifying and challenging potential biases, vulnerabilities, and ethical concerns in AI systems.

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Tags: AI, Big Data, Management

ICKM Keynote Address: From Data to Justice – Creating Ethical AI Through Knowledge Management
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October 29, 2024
On October 21, 2024, I had the pleasure of delivering the evening keynote address at the 19th International Conference on … Read More
The post ICKM Keynote Address: From Data to Justice – Creating Ethical AI Through Knowledge Management appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

The Leaders in Responsible AI Summit
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September 28, 2024
The Leaders in Responsible AI Summit was hosted by Booz Allen Hamilton and Mission Control AI at Georgetown University on … Read More
The post The Leaders in Responsible AI Summit appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Essential Topics in Artificial Intelligence – A Synopsis
knowledge Management
August 29, 2024
Essential Topics in Artificial Intelligence, published by A.J. Rhem & Associates, Inc., Research Division, and authored by Dr. Anthony J. Rhem, takes readers on a comprehensive journey through the ever-evolving landscape of AI. Dr. Rhem underscores AI’s transformative impact on society, emphasizing its capacity to empower machines in emulating tasks traditionally reserved for human intelligence. Several significant themes emerge from this comprehensive examination of artificial intelligence:

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Tags: AI, Big Data, Management

George Mason University’s Science & Technology Ethics Policy (STEP) Collaborative
knowledge Management
July 31, 2024
In an era where science and technology continuously evolve, the ethical implications of these advancements demand critical attention. George Mason University (GMU) addresses this necessity through its Science & Technology Ethics Policy (STEP) Collaborative.

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Tags: Big Data, Management

Answers to some pertinent AI Questions
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July 01, 2024
You’re facing client concerns about AI’s impact on business processes. How can you address them effectively?
Addressing client concerns about … Read More
The post Answers to some pertinent AI Questions appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Analysis and Summary of The Knowledge Management Guidebook 2024 Edition
knowledge Management
June 30, 2024
comprehensive resource that provides in-depth insights into knowledge management (KM) practices, platforms, and the integration of AI technologies. I developed this guidebook which examines the current state of KM solutions, introduces foundational concepts, and provides a detailed evaluation of some of the top KM software platforms

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Tags: AI, Big Data, Management

The Role of Ethical Artificial Intelligence in Knowledge Management
knowledge Management
June 21, 2024
Integrating Artificial Intelligence (AI) into knowledge management systems has markedly enhanced the delivery of knowledge and information retrieval facilitating fast, efficient and accurate decision making.

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Tags: AI, Big Data, Management

Analysis and Summary of The Knowledge Management Guidebook 2024 Edition
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May 30, 2024
The Knowledge Management Guidebook 2024 Edition is a comprehensive resource that provides in-depth insights into knowledge management (KM) practices, … Read More
The post Analysis and Summary of The Knowledge Management Guidebook 2024 Edition appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

In Memory of My Brother – Launy F Rhem Jr.
knowledge Management
May 18, 2024
Launy Fredrick Rhem Jr., affectionately known as “Sonny,” was born in Chicago, Illinois on March 11, 1957, to the late Launy Fredrick Rhem Sr. and Marine “June” McCloud-Rhem. Sonny went home to our Lord and savior on April 22, 2024. Sonny passed away surrounded by the support of loved ones, leaving behind a legacy of innovation, warmth, unwavering support, and a fierce love for family.

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Tags: AI, Big Data, Management

Integrating Knowledge Graphs and Large Language Models
knowledge Management
February 29, 2024
A Knowledge Graph (K-Graph) is essentially a data structure that allows you to contextualize entities and organize those correlations between entities or multiple types of entities. A sample process of constructing a knowledge graph consists of Collecting and analyzing your data, Data Extraction & Integration, Data Linking & Enrichment, Storage, Querying & Inferencing, Search and Visualization.

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Tags: AI, Big Data, Management

An AI First Mindset
Linkedln
January 31, 2024
Having an "AI First Mindset" is a strategic and operational approach where artificial intelligence (AI) is the primary focus or starting point in the development and execution of processes, products, services, or strategies.

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Tags: AI, Big Data, Management

Having an AI First Mindset
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January 31, 2024
Having an “AI First Mindset” is a strategic and operational approach where artificial intelligence (AI) is the primary focus or … Read More
The post Having an AI First Mindset appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

AI Strategies for C-Suite Executives
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December 17, 2023
A few weeks ago (December 1st) I had the pleasure of participating in the webinar “AI Strategies for C-Suites: Fund … Read More
The post AI Strategies for C-Suite Executives appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Interview at KMWorld 2023 with Neural Search Talks
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November 18, 2023


I recently had an interview with Jakub Zavrel of Neural Search Talks at KMWorld 2023. I shared my insights on



… Read More
The post Interview at KMWorld 2023 with Neural Search Talks appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Artificial General Intelligence (AGI)
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November 02, 2023
Artificial General Intelligence (AGI), also known as Strong AI or Full AI, refers to a form of artificial intelligence that … Read More
The post Artificial General Intelligence (AGI) appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

KM Mentor: Enhancing and Modernizing KM & AI Training
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October 13, 2023
We at A.J. Rhem & Associates, a knowledge management and artificial intelligence consulting, training and research firm are working on

… Read More
The post KM Mentor: Enhancing and Modernizing KM & AI Training appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

AI and the Future of Work: Excerpt from Essential Topics in Artificial Intelligence
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September 17, 2023
Artificial Intelligence (AI) is already having a significant impact on the future of work and is expected to continue reshaping … Read More
The post AI and the Future of Work: Excerpt from Essential Topics in Artificial Intelligence appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Artificial Intelligence Infused Knowledge Management
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July 31, 2023
I recently spoke about Artificial Intelligence (AI) infused knowledge management and how AI can augment traditional knowledge management to improve … Read More
The post Artificial Intelligence Infused Knowledge Management appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Essential Topics in Artificial Intelligence
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June 24, 2023
Essential Topics in Artificial Intelligence represents my next book to be published by A.J. Rhem & Associates, Inc. This … Read More
The post Essential Topics in Artificial Intelligence appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Ethical use of data in AI Applications
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May 29, 2023
Artificial Intelligence (AI) provides the mechanisms to enable machines to learn. AI systems which use machine learning, can detect patterns … Read More
The post Ethical use of data in AI Applications appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

Natural Language Processing (NLP) and Challenges
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April 30, 2023
Generative AI and Large Language Models (LLMs) have captured the attention of the public. At the heart of this … Read More
The post Natural Language Processing (NLP) and Challenges appeared first on knowledgemanagementdepot.com.

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Tags: AI, Big Data, Management

1 Author Newsletter
The Future of Business Analysis: Dr. Anthony J. Rhem Explores the Impact of AI at iiBA Orange County Meeting
Q4 2023 Unveiled
October 24, 2023
As a thought leader in information management and AI, Dr. Rhem's insights provided attendees with invaluable knowledge and strategies for artificial intelligence

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Tags: AI, Big Data, Management

6 Books
Essential Topics In Artificial Intelligence: An examination of AI Ethics and Governance, Large Language Models, Artificial General Intelligence, and Natural Language Processing
A.J. Rhem & Associates, Inc.
February 14, 2024
The most recent focus on AI is concerned with the implementation of Machine Learning (ML) Algorithms, Large Language Models (LLMs), and Generative AI which produce images. A host of Generative AI applications have entered the consumer consciousness specifically around LLMs (i.e., ChatGPT, Bard) and Generative AI image creation (i.e., Midjourney, DALL-E2). In this book, I explore the following subjects pertinent to today's AI landscape: AI Ethics and Governance, Large Language Models such as ChatGPT, Artificial General Intelligence, and Natural Language Processing and more.

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Tags: AI, Future of Work, Generative AI

Essential Topics in Information Architecture
A.J. Rhem & Associates, Inc.
March 15, 2023
Information Architecture (IA) is the art and science of labeling and organizing information so that it is findable, manageable, and useful. The use of information architecture has expanded enormously in recent years. This expansion has evolved from websites to intranets, content management systems, knowledge management systems, and data analytics (data preparation for data analytics/machine learning) and defining data structures for your Internet of Things (IoT) devices (sensors).

This book leverages my thirty (30 plus) years of experience in Knowledge Management (KM), Information Architecture (IA), and Artificial Intelligence (AI) disciplines. Since 1990, I have been involved in AI (neural networks, expert systems, machine learning, and knowledge graphs), KM, and IA - researching, developing processes for capturing and codifying knowledge, developing knowledge management systems, developing and operationalizing knowledge management and information architecture strategies across several industries, and developing information architecture for a myriad of knowledge management, content management, and document management systems.

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Tags: Analytics, AI, Big Data

Knowledge Management Matters: Words of Wisdom from Leading Practitioners
Sagology, LLP
February 23, 2018
Knowledge Management Matters: Words of Wisdom from Leading Practitioners is a collection of works penned by this amazing and diverse group of thought leaders. Each of these trailblazers has generously shared their knowledge with a view to helping you and your organization succeed in the knowledge environment. The tips, tactics, and techniques they suggest are time-tested and proven concepts that will help you achieve your organizational objectives. Their collective works are based on decades of experiences with real-world organizations. This is not a book of untested theories that might work, but rather a compilation of genuine words of wisdom from experienced KM practitioners who know knowledge management.

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Tags: Big Data, Innovation, Management

Knowledge Management in Law Firms: Expertise in Action
Globe Law and Business
December 31, 2016
Knowledge has always been at the heart of the legal profession. This is because an essential component of practising law involves applying knowledge and expertise to solve clients' legal problems. In the rapidly changing contemporary legal world, where cases, transactions and legal issues become increasingly more complex and globalised, managing the firm’s knowledge and expertise becomes crucial for finding innovative solutions to legal problems, serving clients effectively, reducing risks and delivering profitability to the firm.
In this timely book produced in association with the International Bar Association, more than a dozen renowned knowledge management professionals provide their expert insights on all aspects of managing knowledge in a law firm. Topics covered include: building the business case for a knowledge management plan; implementing an agreed strategy; organising the knowledge management function; implementing enterprise search technology; and fostering the contribution of lawyers to their clients’ perspective on learning and quality.

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Tags: Big Data, Emerging Technology, Management

Knowledge Management in Practice
Taylor and Francis
July 15, 2016

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Tags: Big Data, Management

UML for Developing Knowledge Management Systems
CRC Press
November 21, 2005
UML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS).

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Tags: Emerging Technology, Innovation, Management

1 Book Chapter
Managing the Ethics and Compliance Risks of Artificial Intelligence
The Complete Compliance and Ethics Manual 2025/Society of Corporate Compliance and Ethics
January 06, 2025
"Managing the Ethics and Compliance Risks of Artificial Intelligence" by Gwendolyn Hassan, Anthony J. Rhem, and Patrick Henz, published in The Complete Compliance and Ethics Manual 2025, presents a comprehensive overview of artificial intelligence (AI) technologies, their applications, and the evolving regulatory landscape surrounding their ethical and compliant use. It highlights the technological foundations of AI, including machine learning, neural networks, deep learning, generative AI, and quantum computing, and explains the emerging global regulatory responses aimed at mitigating potential misuse and ensuring ethical deployment.

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Tags: AI, Education, Risk Management

1 eBook
Essential Topics in Artificial Intelligence: An examination of AI Ethics and Governance, Large Language Models, Artificial General Intelligence, and Natural Language Processing
A.J. Rhem & Associates, Inc.
December 22, 2023
The intent of AI is to enable computers to perform tasks that normally require human intelligence, as such AI will evolve to take many jobs once performed by humans. When I started in AI in the late 1980’s and through the late 1990’s, AI was identified as a multidisciplinary science, which included expert systems, neural networks, robotics, Natural Language Processing (NPL), Speech Recognition and Vision. This multidisciplinary aspect of AI enabled AI to make inroads into industries such as healthcare, automotive, manufacturing, and the military. The most recent focus on AI is concerned with the implementation of Machine Learning (ML) Algorithms, Large Language Models (LLMs), and Generative AI which produce images. A host of Generative AI applications have entered the consumer consciousness specifically around LLMs (i.e., ChatGPT, Bard) and Generative AI image creation (i.e., Midjourney, DALL-E2). In this book I explore the following subjects pertinent to today's AI landscape: AI Ethics and Governance, Large Language Models such as ChatGPT, Artificial General Intelligence, and Natural Language Processing and more.

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Tags: AI, Robotics, Automotive

2 Founders
Founding Editorial Board
AI & Ethics Journal
June 01, 2020
AI and Ethics seeks to promote informed debate and discussion of the ethical, regulatory, and policy implications that arise from the development of AI. It will focus on how AI techniques, tools, and technologies are developing, including consideration of where these developments may lead in the future. The journal will provide opportunities for academics, scientists, practitioners, policy makers, and the public to consider how AI might affect our lives in the future, and what implications, benefits, and risks might emerge.

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Tags: AI, Big Data, Management

CEO/Principal Consultant - Owner
AJ Rhem & Associates
August 01, 1990
Providing Consulting, Training and Research in the areas of Knowledge Management, Information Architecture, Artificial Intelligence (AI), Big Data, Internet of Things (IoT), Requirements Management and Software Process Engineering (RUP, KAUF, OpenUp, Agile/Scrum).

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Tags: AI, Big Data, Management

2 Panels
Insurance Tech & Innovation Conference
Events Altaworld
May 12, 2025
The insurance industry is undergoing a profound shift, standing at the forefront of a new era defined by rapid insurance transformation, digital innovation, evolving policyholder expectations, and global uncertainties. The Future of Insurance is no longer a distant vision—it’s being shaped now by how swiftly insurance carriers adopt digital-first strategies, leverage AI in insurance, and deliver hyper-personalized, seamless experiences. The global pandemic only accelerated this evolution, compelling the industry to rethink traditional models and embrace agile, tech-powered ecosystems.p>

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Tags: AI, Emerging Technology, InsurTech

Generative AI (ChatGPT, Bard and friends) is entering our KM neighborhood
YouTube
March 30, 2023
The KMGN round table series today opened with this session today, led by Annie Green and the panelists: Omkar Pandharkame, @Adam Forrester, Darren Harbutt, and Tony Rhem.

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Tags: AI, Generative AI

10 Speaking Engagements
Panel: Ethical Use of Data in AI Applications
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January 24, 2025

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Tags: AI, Big Data, Management

220730 Lee Rose Ceremony
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August 03, 2022

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Tags: AI, Big Data, Management

KM MENTOR Promotional Video
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June 25, 2021

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Tags: AI, Big Data, Management

How to put AI ethics into practice? | Anthony Rhem vlogs for AI Policy Exchange
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October 17, 2020

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Tags: AI, Big Data, Management

Dr. Anthony J. Rhem - Knowledge-as-a-Service Full Presentation
Anthony Rhem
August 03, 2020
Dr. Anthony J. Rhem, CEO/Principal Consultant of A.J. Rhem & Associates, Inc., Knowledge-as-a-Service KM Showcase 2020 Presentation

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Tags: AI, Big Data, Management

Dr. Anthony J. Rhem Brief Interview
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August 03, 2020

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Tags: AI, Big Data, Management

Dr. Anthony J. Rhem Teaching Information Architecture (IA)
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July 24, 2020

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Tags: AI, Big Data, Management

Intro to Knowledge Management Mentor
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December 23, 2018

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Tags: AI, Big Data, Management

Rhem KM in Practice Part 2 Questions
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February 01, 2017

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Tags: AI, Big Data, Management

Rhem KM in Practice Part 1
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January 31, 2017

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Tags: AI, Big Data, Management

2 Webinars
Building the Workforce of the Future with AI and Knowledge Management
Import from youtube.com
April 24, 2024
This conversation will explore how organizations cultivate a highly adaptive and knowledgeable workforce equipped to thrive in the AI era.
The Evolution of AI and Knowledge Management: A historical perspective and current trends shaping the future.
Fostering a Culture of Continuous Learning: Leveraging AI-driven knowledge management systems to promote lifelong learning and skill development.
Enhancing Decision-Making with AI: Harnessing knowledge repositories and cognitive technologies to empower informed decision-making processes.
Collaborative Intelligence: Facilitating seamless knowledge sharing and collaboration across teams and departments using AI-driven platforms.
Ethical Considerations and Challenges: Navigating ethical dilemmas and ensuring responsible AI implementation within knowledge management frameworks.

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Tags: AI, Future of Work, Management

KM Institute Webinar Series - AI Ethics and it's Impact on Knowledge Management
KM Institute
November 19, 2020
Featuring: Dr. Anthony Rhem, PdD., CKS-Information Architecture Instructor, CEO A.J. Rhem & Associates

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Tags: AI, Big Data, Management

Thinkers360 Credentials

13 Badges

Radar

1 Prediction
2025 Predictions for Generative AI

Date : November 01, 2024

Advanced-level prompt engineering will become necessary to produce unbiased results for Gen AI Applications.

More AI Agents performing as semi-autonomous Gen AI programs will be embedded in applications to interact with unstructured data.

The environmental impact of Gen AI will become more noticeable, and federal and State governments will adopt environmental policies to ensure Gen AI meets environmental regulations.

The use of Gen AI applications at the high school and college level will become more prevalent causing schools and school districts to develop and enforce more stringent Gen AI use policies.

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Blog

Opportunities

2 Speakers
Principles and Practices of Information Architecture

Location: Open    Fees: negotiable

Service Type: Service Offered

This two-day course will present an introduction and application to the principles and practices of developing Information Architecture (IA). The course will present and demonstrate IA and its connection to Knowledge Management (KM) and Enterprise Content Management, with additional advance topics where IA is making an impact (Big Data Analytics and Internet of Things – “IoT”).

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Delivering Knowledge-as-a-Service - Empowering your people with intelligent access to knowledge!

Location: Open    Fees: negotiable

Service Type: Service Offered

Delivering Knowledge as a Service – KaaS, is not the same as Software as a Service (SaaS) although both share the foundational aspect of being cloud based. KaaS is about delivering the right knowledge to the right person in the right context at the right time via desktop, laptop or any mobile device. Catchy, yes but practical! KaaS delivery of knowledge consists of both explicit and tacit knowledge. It allows for access to tangible knowledge such as how-to’s, lessons learned, best practices, proven workflows, case studies, procedural manuals, plans, and templates as well as to the people who are experts about that knowledge. KaaS brings together KM and AI for intelligent delivery and access to knowledge.

This program will provide the participants with the understanding of KaaS as well as the tools and techniques to launch KaaS at their organization.

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