Aligning your KM and AI Strategies
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November 29, 2020
Introduction Knowledge Management (KM) and Artificial Intelligence (AI) are beginning to merge. As the capture, delivery and access of knowledge evolves, artificial intelligence will contribute to this new evolving knowledge landscape. AI plays an important part to KM by elevating how the delivery o
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Tags: AI, Big Data, Management
Excerpts from AI Ethics and its Impact on Knowledge Management
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October 31, 2020
The full article appears in the AI and Ethics Journal published by Springer Introduction The focus of knowledge management (KM) is to enable people and organizations to collaborate, share, create and use knowledge. Understanding this KM is leveraged to improve performance, increase innovation and gr
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Tags: AI, Big Data, Management
AI ethics and its impact on knowledge management
Springer
October 06, 2020
The focus of knowledge management (KM) is to enable people and organizations to collaborate, share, create and use knowledge. Understanding this KM is leveraged to improve performance, increase innovation and grow the knowledge base of both people and the organization. Knowledge must be Dynamic, Accurate and Personal to be applied in the decision-making process. Artificial Intelligence (AI) through machine learning allows machines to acquire, process and use knowledge to perform tasks and to unlock knowledge that can be delivered to people to improve the decision-making process.
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Tags: AI, Management, Leadership
AI and its Effect on Personal Data Protection
The Knowledge Management Depot
September 14, 2020
AI can increasingly link different datasets and match different types of information with profound consequences. Data held separately and considered Non-PII (Personal Identifiable Information stripped of personal identifiers), with the application of AI can become Personal Identifiable Information (PII). This occurs when AI in the form of machine learning algorithms can correlate non-personal data with other data and matched to specific individuals, becoming personal data. AI through algorithmic correlation will weaken the distinction between personal data and other data. Non-personal data can increasingly be used to identify individuals or infer sensitive information about them, beyond what was originally and knowingly disclosed (Reference: OECD (2019). Artificial Intelligence in Society, OECD Publishing, Paris).
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Tags: AI, Big Data, Privacy
The Importance of Information Architecture (IA)
The Knowledge Management Depot
August 31, 2020
Information Architecture is the art and science of labeling and organizing information, so that it is findable, manageable and useful. The use of information architecture has expanded enormously in recent years. This expansion has evolved from web sites, to intranets, Content Management Systems, Knowledge Management Systems and to Data Analytics (data preparation for data analytics/machine learning) and defining data structures for your IoT devises (sensors).
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Tags: Analytics, Big Data, Management
The OECD AI Standard Recommendations
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July 19, 2020
The intent of AI is to enable computers to perform tasks that require human intelligence, as such AI will evolve to take many jobs once performed by humans. AI in the late 1980’s through the late 1990’s was identified as a multidisciplinary science, which included expert systems, machine learnin
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Tags: AI, Big Data, Management
Artificial Intelligence & Ethics
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June 30, 2020
Artificial Intelligence (AI) and Ethics has become an important topic in the development and implementation of AI related applications. Someone once said, “Just because you can do something does not mean that you should”! The intent of AI is to enable computers to perform tasks that normally req
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Tags: AI, Big Data, Management
Cognitive Computing, KM, IA and Big Data in Lung Cancer Research
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May 25, 2020
There are approximately 22,000 new cases of lung cancer each year with an overall 5-year survival rate of only ~18 percent (American Cancer Society). Treatment efforts using drugs and chemotherapy are effective for some, however more effective treatment has been hampered by the inability of clinic
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Tags: AI, Big Data, Management
Blockchain for Legal Intellectual Property Services
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April 30, 2020
Blockchain Basics Blockchain technology enables the creation of a decentralized environment, where the cryptographically validated transactions and data are not under the control of any third-party organization. Any transaction ever completed is recorded in an immutable ledger in a verifiable,
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Tags: Blockchain, Legal and IP
Disaster Preparedness – COVID-19 Response
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April 01, 2020
In my latest book ”Knowledge Management in Practice” published in 2016 I wrote a chapter on Knowledge Management in Emergency and Disaster Preparedness. I began that chapter stating “During a time of crisis, (such as national disasters, pandemics, acts of terrorism) relevant information is
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Tags: Risk Management, Business Continuity, COVID19
Implementing Knowledge-as-a-Service Through the Digital Workplace
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February 09, 2020
The digital workplace will align technology, employees and business processes to improve operational efficiency and meet organizational goals. The digital workplace will be the platform that staff members will use to access all corporate knowledge to execute their jobs. Cloud services, mobile and ar
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Tags: AI, Big Data, Management
Santa Claus is Real? Really?
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December 07, 2019
Note: This blog post was originally published On December 24 2013. Have you ever wondered why your parents went through all of that trouble to tell you about Santa Claus and being good in order to receive presents? Was it all an elaborate scheme that all parents had everywhere to get their children
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Tags: AI, Big Data, Management
Knowledge Management In The Age Of Smart Machines
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November 29, 2019
On November 5th 2019, I had the opportunity to participate in a keynote panel discussion at KMWorld 2019: Knowledge Management In the Age of Smart Machines. During my discussion (at the 15:10 mark on the video below) I spoke of the need for diversity of thought in the development of algorithms for m
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Tags: AI, Big Data, Management
The Knowledge Management and Enterprise Solutions Conference
KM World
November 04, 2019
Join more than 1,000 of your peers and the leading experts and practitioners in knowledge and information management this November in Washington, D.C. Get practical advice, hear inspiring thought leadership, and attend in-depth training and workshops on how KM and related disciplines can provide enormous value for your organization and transform your business.
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Tags: AI, Digital Transformation, Future of Work
AI and KM In Practice
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October 31, 2019
Introducing Artificial Intelligence and Knowledge Management in Practice. This is the 2nd edition of my latest book Knowledge Management in Practice. This edition will be available last quarter 2020 or first quarter 2021. The following are a sneak peak at the details of this book. Brief Description
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Tags: AI
Defining Knowledge Management
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October 27, 2019
IIn order to begin any knowledge management initiative, you must first establish what knowledge management means for your organization. Let’s begin by first defining Knowledge: Knowledge – The understanding gained through experience, analysis and learning. When examining how to define knowledg
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Tags: Management, Agile
AI for Small and Medium Sized Businesses
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September 02, 2019
On Saturday June 22, 2019 I had the pleasure of participating in a panel discussion on “How to Leverage Technology and AI for Small Business”. This panel was conducted during the Black Enterprise Entrepreneurial Summit. The effect of AI on Small and Medium Sized Businesses (SMBs) has two perspec
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Tags: AI
Knowledge Graphs vs Knowledge Maps
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June 01, 2019
Over the past few years Knowledge Graphs have taken off at many organizations. Are knowledge graphs a new concept or is it the evolution of an older concept called Knowledge Maps. Let’s look more closely at both. Knowledge Graph A Knowledge Graph (K-Graph) as it turns out is described in many ways
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Tags: AI, Management
Knowledge-as-a-Service Knowledge Delivery: The Nature of Knowledge
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April 28, 2019
Knowledge Management (KM) in organizations is based on an understanding of knowledge creation, knowledge transfer, knowledge use, knowledge flows and knowledge governance. In implementation, KM is an effort to benefit from the knowledge that resides in an organization by using it to achieve the orga
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Tags: Management
ISO Knowledge Management Standard (ISO30401) – Brief Review
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December 09, 2018
The scope of the ISO Knowledge Management Standard, according to the documentation is to “set requirements and provide guidelines for establishing, implementing, maintaining, reviewing and improving an effective management system for knowledge management in organizations. All the requirement
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Tags: Management
Getting Started in Artificial Intelligence
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October 28, 2018
Artificial Intelligence (AI) has become the latest “buzzword” in the industry today. However, AI has been around for decades. I was first exposed to Artificial Intelligence (AI) in 1987 as a Computer Science Masters student at DePaul University. I was so intrigued by the possibilities of AI, it
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Tags: AI, Big Data, Management
The Impact of KM and AI on Law Firms: Delivering Knowledge-as-a-Service
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September 15, 2018
Technology is becoming more prevalent within law firms as well as legal departments as the practice of law has become disrupted through the use and advances in technology. As advances in law technology have revolutionized today’s legal landscape, so has the evolution of the role of the legal p
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Tags: AI
Delivering Knowledge As A Service – KaaS
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May 16, 2018
Delivering Knowledge as a Service – KaaS, is not the same as Software as a Service (SaaS) although both share the foundational aspect of being cloud based. KaaS is about delivering the right knowledge to the right person in the right context at the right time via desktop, laptop or any mobile
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Tags: AI
Knowledge Management Matters: Words of Wisdom from Leading Practitioners
Sagology, LLP
February 23, 2018
Knowledge Management Matters: Words of Wisdom from Leading Practitioners is a collection of works penned by this amazing and diverse group of thought leaders. Each of these trailblazers has generously shared their knowledge with a view to helping you and your organization succeed in the knowledge environment. The tips, tactics, and techniques they suggest are time-tested and proven concepts that will help you achieve your organizational objectives. Their collective works are based on decades of experiences with real-world organizations. This is not a book of untested theories that might work, but rather a compilation of genuine words of wisdom from experienced KM practitioners who know knowledge management.
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Tags: Big Data, Innovation, Management
Knowledge Management in Law Firms: Expertise in Action
Globe Law and Business
December 31, 2016
Knowledge has always been at the heart of the legal profession. This is because an essential component of practising law involves applying knowledge and expertise to solve clients' legal problems. In the rapidly changing contemporary legal world, where cases, transactions and legal issues become increasingly more complex and globalised, managing the firm’s knowledge and expertise becomes crucial for finding innovative solutions to legal problems, serving clients effectively, reducing risks and delivering profitability to the firm.
In this timely book produced in association with the International Bar Association, more than a dozen renowned knowledge management professionals provide their expert insights on all aspects of managing knowledge in a law firm. Topics covered include: building the business case for a knowledge management plan; implementing an agreed strategy; organising the knowledge management function; implementing enterprise search technology; and fostering the contribution of lawyers to their clients’ perspective on learning and quality.
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Tags: Big Data, Emerging Technology, Management
Knowledge Management in Practice
Taylor and Francis
July 15, 2016
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Tags: Big Data, Management
UML for Developing Knowledge Management Systems
CRC Press
November 21, 2005
UML for Developing Knowledge Management Systems provides knowledge engineers the framework in which to identify types of knowledge and where this knowledge exists in an organization. It also shows ways in which to use a standard recognized notation to capture, or model, knowledge to be used in a knowledge management system (KMS).
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Tags: Emerging Technology, Innovation
Practices and Practices of Information Architecture
Delivering Knowledge-as-a-Service - Empowering your people with intelligent access to knowledge!