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Helen Yu
Founder & CEO at Tigon Advisory Corp.
Chicago, United States
An advisor to the world’s largest technology companies, Helen Yu passionately believes growth comes at the crossroad of tech and humanity. Whether she is speaking to a crowd of 5,000 or a small start-up leadership team, she brings global customer success experience from her work with tech titans like Oracle, Adobe, and many start-up CEOs who went on to achieve multibillion-dollar revenue growth and record profitability.
As the founder and CEO at Tigon Advisory, Helen drives growth for the largest technology companies in the world and is a board advisor for fast growth SaaS companies. She also serves as Vice-Chair and Board Director at the Global Cybersecurity Association.
A highly respected thought leader, she is a top Twitter influencer in AI, Cloud, IoT, Cybersecurity, 5G, Growth, FinTech, and Start-Ups with a weekly reach of more than 10M. Helen is recognized as a global thought leader by organizations including IBM and Thinkers360. She speaks regularly at conferences including SXSW, TiECon, Global AI and Big Data conference, DMS, and Money2020. She co-hosted Intel Innovation Summit 2021.
Available For: Advising, Authoring, Consulting, Influencing, Speaking Travels From: Chicago Speaking Topics: Startup Growth Hacking; CyberSecurity Awareness; AI; Customer Experience; Digital Transformation; Keynote or Panels
Helen Yu
Points
Academic
70
Author
984
Influencer
672
Speaker
359
Entrepreneur
380
Total
2465
Points based upon Thinkers360 patent-pending algorithm.
EVP, Athena Alliance
The Athena Alliance
October 31, 2018
The Athena Alliance is dedicated to advancing diversity in the boardroom by preparing executive women for board service and facilitating board matches.
In this role, I advised the CEO and co-founders on business growth strategies. Jebbit was named one of the Top 25 Most Promising Companies in the World by CNBC, and their co-founders are Forbes 30 Under 30 honourees. During my 2-year advisory service, the business achieved tremendous growth, with 2018 revenue more than doubling the revenue for the past 2 years combined.
Three Ways Finance Can Create Value in an Uncertain Market
LinkedIn
March 29, 2023
Digital transformation provides new options for finance professionals to add even more value to their enterprises. Whether it’s combining finance and enterprise data in new ways, building cross-functional partnerships by evolving service offerings, or reinvigorating finance talent, there are lots of opportunities to create value in this unsettled business environment.
Embracing Pragmatic Innovation to Build Resilience
LinkedIn
March 15, 2023
Innovation is a key factor in determining the success of any organization, but many companies struggle with it because they haven’t defined or measured it properly. It’s hard to measure something as intangible as an idea, which is why tying innovation to a business outcome is crucial. By understanding how innovation can mitigate supply chain disruptions, add value to customers, reduce dependency on high-cost suppliers, optimize working capital and engineering capacity, companies can be driven to innovate and innovate in the right areas.
The 3Rs for CEOs Preparing for AI, Data – and a Recession
LinkedIn
March 01, 2023
Many of the CEOs I talk to are hungry to grow at scale. This calls for increased revenue without substantial costs from pricey acquisitions or infrastructure investment. These same leaders, however, face unprecedented challenges: the race to integrate artificial intelligence (AI), data security and protection, and a looming recession (predicted to be anywhere from mild to catastrophic, depending upon your news source).
Women in Tech: The 4Ps Strategy to Address the Underrepresentation and Build a More Inclusive Industry
LinkedIn
February 22, 2023
The tech industry has long been known for its lack of gender diversity, with women significantly underrepresented in tech occupations. Despite the growing demand for tech talent and the increasing awareness of the issue, progress in addressing this gender disparity has been slow. According to a 2021 report by the National Center for Women & Information Technology (NCWIT), women hold only 26% of computing occupations in the US. The lack of women in tech is not only an equity issue but also a business issue, as companies with more diverse workforces have been shown to outperform their less diverse peers. Let’s look at the challenges faced by women in tech, the benefit of having more women in tech, success stories and the efforts being made to support women in tech.
Tags: Cybersecurity, Digital Transformation, Innovation
Leveraging the Power of Diversity: Women’s Vital Role in Rescuing Manufacturing
LinkedIn
February 15, 2023
The future of manufacturing is not just about technology. It’s also about increasing the amount of diversity in the workforce. Despite women making up 47% of the total labor market, they only represent 29% of people working in manufacturing (US Bureau of Labor and Statistics).
Boosting Board Cybersecurity Literacy: An Organic Approach to Meet SEC Requirements and Enhance Resilience
LinkedIn
February 09, 2023
The current business landscape is highly dependent on technology and the internet, making organizations vulnerable to a wide range of cyber threats. The consequences of these threats, including financial losses, reputational damage, and operational disruptions, can be significant. Therefore, it is crucial for board members to have a clear understanding of the cyber risks their organization faces and to adopt a proactive approach to managing them.
Manufacturing becomes inclusive as AI enables hiring of workers with disabilities
LinkedIn
January 26, 2023
As we continue to shape the fourth industrial revolution, otherwise known as Industry 4.0, I believe we have an unbelievable story to explore with our workforce. Workforce development is closely tied to digital transformation, an undisputed requirement for a global supply chain, competitive edge, capacity building, time savings, cost containment, customer experience and capitalizing on the steep growth of emerging markets over the next decade.
Tags: AI, Digital Transformation, Diversity and Inclusion
5Qs for CIOs and CFOs to Ask About Corporate Travel and Expense in 2023
LinkedIn
January 18, 2023
How important is the relationship between technology and financial leaders? Two words: game changer. Yet, according to Gartner, only “30% of CFO-CIO relationships can be described as strong digital partnerships – capable of outperforming their peers in financial management practices that are unique to funding digital.” One area where the two can work more closely together is travel and expense management. Why? Because business travel drives competition and revenue, and expenses are one of the largest sources of employee spending.
Tags: Digital Transformation, Innovation, Management
Context Takes Over Content
LinkedIn
January 13, 2023
“To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.”
Labor Shortage In Manufacturing & Transportation
LinkedIn
December 21, 2022
According to US Chamber of Commerce, in 2021, business added 3.8 million jobs. However, workforce participation has 3.4 million fewer Americans working today compared to February of 2020.
Tags: Cybersecurity, Digital Transformation, Innovation
3 Observations from the Recent Marriage of Akamai and Linode
LinkedIn
December 08, 2022
I’m no stranger to mergers and acquisitions. During my dozen years with Oracle, the tech giant acquired 82 companies. I joined Adobe right after they acquired Ominiture and Day Software, then Marketo was acquired by Vista Equity. What I learned is this: the successful company in M&A gets the culture fit right.
Tags: Cybersecurity, Digital Transformation, Culture
Making AI Real - From Data to Wisdom
LinkedIn
December 01, 2022
Let’s be honest. When most people think of increasing profit, they don’t immediately think of artificial intelligence. In fact, many business leaders I talk to struggle to find the real value behind AI. Why the disconnect? How can we transform data from information into wisdom? How can we connect AI with revenue generation?
Modernizing Cyber Underwriting to Turn Risk into Resilience?
LinkedIn
November 10, 2022
In Vegas, there are no sure bets. The global cyber insurance industry, however, comes close when you’re talking about expansion and growth. According to MarketsandMarkets research, the global cyber insurance market is set to grow from $11.9 billion in 2022 to $29.2 billion by 2027. Reasons include more sophisticated cyber-attacks, increasing potential of financial losses and more complex regulatory compliance. Some areas of business are more vulnerable than others. Industries topping the list with the most cyber insurance claims include manufacturing, financial services and healthcare, plus all highly regulated industries. Cyber-attacks are on the rise with ransomware increasing by 93% in 2021.
Tags: Cybersecurity, Digital Transformation, Innovation
The Straight “A” Strategy for Outsmarting Inflation
LinkedIn
November 04, 2022
Inflation is the highest in 40 years (8.2% at the end of September 2022). While we may not be able to change that, we can outsmart inflation with the same strategic prowess chess prodigy Beth Harmon uses in the popular Netflix mini-series “The Queen’s Gambit.” I call it the Straight-A Strategy: adapt, adjust and accelerate. As we explore these, you’ll see why this moment in history is actually your greatest opportunity to create a stronger company and win the game.
Tags: Digital Transformation, Innovation, Business Strategy
What's On the Priority List for Cybersecurity Leaders in 2025
LinkedIn
October 28, 2022
When asked about what 2025 looks like, some people fear it will bring a greater divide between the haves and the have-nots. The culprit? Pew Research points to technology companies amassing greater power through Big Data, surveillance, privacy invasion and the power of social media to spread both useful facts and misinformation.
Tags: Big Data, Cybersecurity, Digital Transformation
From Cloud Chaos to Cloud Smart
LinkedIn
October 21, 2022
“Cloud Chaos” refers to undefined enterprise cloud architecture, with co-existing public and private clouds, along with edge computing. The multi-cloud complexity is especially challenging for industries with more legal and compliance requirements, such as fintech. At the recent VMExplore event, Raghu Raghuram, CEO of VMware, painted an exciting vision of transformation from “Cloud Chaos” to “Cloud Smart” in the era of the great re-platforming.
APEX - Innovation Meets Productivity and Resilience
LinkedIn
October 13, 2022
Delighted to attend Dell Tech Summit where Michael Dell and the Dell Technologies leadership team Jennifer "JJ" Davis, Jeff Clarke, Chuck Whitten and Allison Dew gathered with analysts and industry thought leaders to share their multicloud ecosystem strategy and the direction of Dell’s APEX portfolio. With its growing APEX portfolio and a focus on multicloud ecosystems that link core, cloud and edge environments, Dell Technologies is deepening its customer relationships as those customers focus more on outcomes and “simple ways to more quickly drive more transformation inside their businesses,” Dell said.
Becoming “Cloud Smart” – The Path to Accelerate Digital Innovation
LinkedIn
October 07, 2022
“Cloud First” is history. In the beginning, organizations from all industries raced to the cloud. With the first wave of cloud innovation, we saw a broad shift from the single-cloud mindset to a multi-cloud model. Gartner indicates that about 75% of enterprise customers are currently relying on two or more public and private cloud solutions.
Tags: Cloud, Customer Experience, Digital Transformation
Leader of the Band: 6 Key Traits for the Digitally-Astute CFO
LinkedIn
September 30, 2022
Traditionally, this top finance leader’s position has been clearly defined: creating cash flow predictions, analyzing the company’s financial status, maintaining compliance. CFOs have long been, by nature, some of the most efficient people on the planet. Now, however, different demands are being asked of the CFO as we welcome the new world of work.
Changing Tides at NAMIC
LinkedIn
September 24, 2022
What a hot and lively week in Dallas! 98F and a huge crowd at the 127th National Association of Mutual Insurance Companies (NAMIC). Over 1000 senior insurance executives, board members, and service partners, represented 400+ property and casualty insurance and related companies. NAIC officers discussed the insurance trends, regulatory challenges, and barriers to competitive markets. 45 speakers held economy power sessions and education sessions sharing thought leadership on the biggest industry challenges and opportunities.
A Peek Into Smart Manufacturing
LinkedIn
September 16, 2022
My week has been taken to a new height after getting firsthand immersive smart manufacturing experience at Hannover Messe and meeting the best movers and shakers in manufacturing.
Intelligence at the Edge: Where Significance and Security Meet
LinkedIn
September 09, 2022
We’ve all attended big events where security was tight. Maybe not White House level; but people scanned your ticket or personal invitation, another person checked your ID and a cadre of bystanders with headsets and dark glasses stood along the edge making sure the event went smoothly. You stood in a sea of thousands trading great conversation and creating experiences. Your motivation was an unforgettable time to network, meet old friends and make a few new ones. This was the event of the year.
Love is a wonderful thing – except if you’re the one returning little yellow balls with a racket in your hand. Then, love means you have zero points. When it comes to the 2022 US Open, however, love of the game dominates no matter the score or competitor. That’s where the fan experience comes in, and it has been transformed by technology.
Manufacturers Reach Their Greatest Potential in the Factory of the Future?
LinkedIn
August 19, 2022
When I talk to people about Industry 4.0 – that being, at its simplest level, applying smart technology to the business of manufacturing – many people bring up the loss of jobs as though robots are calling the shots in conference rooms around the world. “People always fear change,” Microsoft founder Bill Gates once said. He then pointed out that people feared electricity and coal and gas-powered engines, underscoring that the unknown is perhaps the most frightening thing of all.
3 Strategies for CIOs to Win the Great Tech Stack Battle
LinkedIn
August 04, 2022
In an era of short attention spans and fickle attitudes, it’s hard to believe a book from the fourth or fifth century could still captivate people. The Art of War, however, continues to lend military strategy wisdom to people in all walks of life, particularly in business.
Artificial Intelligence: Ready to Ride the Waves?
LinkedIn
July 29, 2022
If you’re not sure where to start, consider an executive briefing and playbook. Lean on big data. Look at every part of your company AI can transform, from managing talent to areas of regulation and ESG.
Transforming Financial Services with AI
LinkedIn
July 22, 2022
On my show CXO Spice Talk, I chatted with Kevin Levitt, Global Business Development Lead - Financial Services from NVIDIA. He says AI’s explosive growth is happening in consumer finance and capital markets.
Where are the Locks When You Enter the Digital World?
LinkedIn
July 15, 2022
We are more digitally connected than ever before. According to Statista, there will be upwards of 30.9 billion connected internet of things (IoT) devices by 2025 used by, well, everyone. From smart watches to digital oilfields, medical sensors to tablets, the more technology in play, the more data is exchanged. Are we safe? Is our data protected? Who is making sure we are secure in the virtual world, one which is constantly changing and evolving?
Transparency: The Superpower Behind Global Supply Chains
LinkedIn
July 08, 2022
The real superpower behind the popular Marvel heroes known as the Avengers goes far beyond unusual talents. Watch them closely, and you’ll see that much of their collective strength comes from a shared visibility. They can be in the right moment with the right solution because they have the data and knowledge needed to win the battle.
Kindness, beauty and truth. You don’t often hear these words in the digital world. How do we integrate these life essentials in technologies like artificial intelligence (AI), machine learning, edge computing, internet of things (IoT) and data at scale? Technology, after all, makes things less personal, right?
The “4S” Strategy for Smart Manufacturers
LinkedIn
June 24, 2022
While walking among the redwoods of California on a hiking trip, I could feel the solemnity of the space. John Steinbeck wrote: “The redwoods, once seen, leave a mark or create a vision that stays with you always.”
Enhanced Customer Experience and Digital Agility
LinkedIn
June 18, 2022
Delivering a great customer experience in the property and casualty (P&C) insurance industry is particularly important. Oftentimes, the touch point comes during loss or crisis. Serving policyholders in their greatest moment of need is not just the best thing to do from a business standpoint, but also the right thing to do to earn trust.
DOES AI IMPROVE COMPANY CULTURE?
LinkedIn
June 10, 2022
I find companies often view technology with a yardstick. Of course, metrics are important. The benefit of scalable AI, however, may not turn into dollars 100% of the time. The best tech makes a transformational difference for real people.
The Biggest Breakthrough of Our Time Might Be Something We’ve Always Known
LinkedIn
June 03, 2022
With IoT growing, the rise of remote work, technological advances and the onset of a virtual world, many are left wondering and worrying: Will our skills match those needed in the future? How will more technology affect our mental health? Will the demands of work encroach upon our personal boundaries?
Tags: Cybersecurity, Future of Work, Sustainability
DOES AI NEED A SOCIAL LICENSE?
LinkedIn
May 27, 2022
When Mary Shelley wrote Frankenstein in 1818, she was writing about technology. Dr. Victor Frankenstein creates a man who becomes a monster – leaping over his creator’s expectations and terrifying the townspeople until his creator shuts him down.
Tags: Customer Experience, Digital Transformation, Supply Chain
Transparency: The Superpower Behind Global Supply Chains
LinkedIn
May 04, 2022
The real superpower behind the popular Marvel heroes known as the Avengers goes far beyond unusual talents. Watch them closely, and you’ll see that much of their collective strength comes from a shared visibility. They can be in the right moment with the right solution because they have the data and knowledge needed to win the battle.
Zero Trust, Authorship and Our Creative Future
LinkedIn
April 09, 2022
In one of my recent CXO Spice Talk shows, a guest and I were talking about a foreseeable future where an individual – like us – would have a petaflop of computing power and a petabyte of storage. What can we do with that? Well, instead of Zoom, we might send our 3D hologram to the customer meeting or beam up a performance dashboard as easily as Tony Stark, my favorite Avenger character.
The Unlikely Marriage Between Mobility Solutions and Enterprise Resiliency
LinkedIn
March 17, 2022
We’ve learned valuable lessons since 2020 about resilience: endurance favors those who are prepared, agile and proactive about change. There’s more to the story, though. To truly thrive in this new world of work, businesses must also create value across the entire organization for a better company culture and customer experience.
Party at the Edge: Where Significance and Security Meet
LinkedIn
March 08, 2022
We’ve all attended big events where security was tight. Maybe not White House level; but people scanned your ticket or personal invitation, another person checked your ID and a cadre of bystanders with headsets and dark glasses stood along the edge making sure the event went smoothly. You stood in a sea of thousands trading great conversation and creating experiences. Your motivation was an unforgettable time to network, meet old friends and make a few new ones. This was the party of the year.
Our Zetta-Future and Other Predictions
LinkedIn
February 18, 2022
Usain Bolt crossed the 100-meter finish line of the World Championships in 9.58 seconds back in 2009. He must have been an unimaginable blur to onlookers. That same sense of acceleration mirrors edge to cloud computing.
Tags: Digital Transformation, Innovation, Leadership
Leader of the Band: 6 Key Traits for the Performance-Driven CFO
LinkedIn
January 21, 2022
Traditionally, this top finance leader’s position has been clearly defined: creating cash flow predictions, analyzing the company’s financial status, maintaining compliance. CFOs have long been, by nature, some of the most efficient people on the planet. Now, however, different demands are being asked of the CFO as we welcome the new world of work.
Tags: Digital Transformation, Innovation, Leadership
Cloud Strategy for P&C Insurance Companies
LinkedIn
December 10, 2021
No one likes being treated like a number. A great customer experience with real people showing they care feels good. Sometimes, it can even create a customer for life. In the property and casualty (P&C) insurance industry, this becomes even more poignant for customers reaching out in their greatest moment of need.
The Obstacles and Opportunities of Democratizing AI for Enterprise Companies
LinkedIn
December 02, 2021
Without question, enterprise deployment of artificial intelligence (AI) is positioned for tremendous growth. Published in early 2021, IBM’s Global AI Adoption Index revealed that a third of those surveyed will be investing in AI skills and solutions over the next 12 months.
The Intersection of Digital Transformation and Data Privacy
LinkedIn
October 31, 2021
Imagine for a moment your social security and driver's license numbers are stolen – and not by your own devices. You didn’t leave your purse in an unlocked car nor drop your wallet at the store. No, this thievery happened under someone else’s watch. Add to that, the breach happened within a company you once worked for or currently patronize. You are not alone in feeling violated; more than five million people are affected, although that doesn’t provide any sense of comfort.
The Multi-Cloud Era: Where IT Freedom Becomes a Business Strategy
LinkedIn
October 13, 2021
On the patio of VMware’s Palo Alto offices, lights were set against a backdrop of indigo night sky and angular murals of vivid clouds streaked with purple and blue, framing the stage where VMware CEO Raghu Raghuram talked about freedom.
Tags: Cloud, Digital Transformation, Business Strategy
It’s 2025. What’s on the Priority List for Cybersecurity Leaders?
LinkedIn
October 08, 2021
When asked about what 2025 looks like, some people fear it will bring a greater divide between the haves and the have-nots. The culprit? Pew Research points to technology companies amassing greater power through Big Data, surveillance, privacy invasion and the power of social media to spread both useful facts and misinformation.
Tags: Big Data, Cybersecurity, Digital Transformation
3 Tenets Leaders Should Know About Ethical Artificial Intelligence
LinkedIn
October 01, 2021
We set out to climb Vatnajökull; it’s Iceland’s largest ice cap and the largest glacial mass in Europe. I remember my lips were burnt from the frigid air. All around me was ice in all kinds of statuesque shapes. One small mistake, one "off" moment promised disaster. During our ascent, it’s interesting the thoughts that paraded through my mind: what if my carabiner breaks? What if I slip? What if my axe isn’t sharp enough to make the divots necessary to climb?
The Next 10 Years: Profile of the Future-Ready Manufacturer
LinkedIn
July 28, 2021
For the future-ready manufacturer, these words ring true. As we pick up the pieces in the aftermath of the pandemic, we all appreciate the idea of readying ourselves for the future. But what are the critical tools we must have to achieve this? I believe it is a hybrid strategy that demands both mindset and technology.
Tags: Customer Experience, Digital Transformation, Leadership
Is the Future More Sustainable with Hybrid Cloud and AI?
LinkedIn
May 21, 2021
Organizations are constantly brainstorming how to make sustainable growth a reality. Rapid digitalization and technology acceleration change how businesses manage everything from product development to customer experience. At times, it’s as if companies cannot keep up with the advancement in which the digital world is headed. Consumer demand and customer needs are changing and evolving alongside it, especially in a post-pandemic environment. IBM proposed a solution using hybrid cloud and AI at the recent Think 2021 event.
Tags: AI, Customer Experience, Digital Transformation
When We Innovate With Our Whole Self, Everything Changes
LinkedIn
May 04, 2021
It feels like the world is evolving faster and faster, from a sudden reset on remote work practices to radical shifts in buyer behaviour to the onset of virtual everything.
What will this new era demand of us? What will it ask of companies and brands? How will we innovate new solutions and inspire one another?
Can Manufacturers Reach Their Greatest Potential in the Factory of the Future?
LinkedIn
April 29, 2021
When I talk to people about Industry 4.0 – that being, at its simplest level, applying smart technology to the business of manufacturing – many people bring up the loss of jobs as though robots are calling the shots in conference rooms around the world. “People always fear change,” Microsoft founder Bill Gates once said. He then pointed out that people feared electricity and coal and gas-powered engines, underscoring that the unknown is perhaps the most frightening thing of all.
The Software-Defined Car for the Human-Centered Experience
LinkedIn
January 21, 2021
When it comes to innovation in transportation, we again see this intersection shaking up an industry on the verge of a technological leap: the next generation, connected software-defined car for an elevated human-centered experience.
Tags: Customer Experience, Digital Transformation, FinTech
History Points to Now: In an Exploding World of Connectivity, Simplicity is the Strategy of Choice for CISOs, CTOs and CIOs
LinkedIn
October 13, 2020
Cisco reported that 95% of organizations allow personal devices in some way in the workplace. The role of context is important here. The unrelenting trend of BYOD in the workplace has meant more insecure devices and greater vulnerability for companies. As remote work prevails, how do we reduce the risk of losing customer trust, productivity and even bottom line dollars?
Tags: Cybersecurity, Digital Transformation, Privacy
How We Look at Cars Today is Changing How We Make Them
TigonAdvisory
October 05, 2020
Early in my career, I remember being at a stoplight, looking over and admiring a sleek, red McLaren next to me. For a long time, I wanted that car (then I moved to Chicago and an SUV seemed much more practical!). Today, the automobile industry is in a sea change that may make stories like mine hail from another era.
Where once many people (I included) had their eye on vehicles that brought them status, luxury, style or even an amplified expression of self, buyers going forward will be more pragmatic. Will consumers continue to buy cars? Of course. Will automotive manufacturers continue to make cars? Absolutely. The reasons that inform both, however, are changing, in part, due to the global pandemic. Many of us have realigned what is most important to us and changed how we conduct our daily lives. In an article entitled “Building the Automotive Industry of 2030” published by management consulting firm Oliver Wyman, the firm predicts that “in the future, the majority of people will be ‘mobilists’ who simply want to get from point A to B and are not emotionally involved in cars.”
Tags: Customer Experience, Digital Transformation, Marketing
4 Ways Infrastructure Will Heighten Customer Experience In Our Emerging New World
TigonAdvisory
May 29, 2020
The world is waiting and wondering. What’s next? How do we rewrite our business playbooks? How do we stay ahead of customer expectations in a world unfolding, rearranging, evolving?
After attending IBM’s Think 2020 digital conference (virtually, of course), I walked away feeling emboldened about the future, particularly after hearing two industry veterans share their views on enterprise infrastructure: Tom Rosamilia is Senior Vice President for IBM Systems and co-leader of IBM’s response team for COVID-19. Ashley Pettit is CIO and Senior Vice President of enterprise technology for State Farm Mutual Automobile Insurance Companies. You can watch their session, “Leading Through Change and the Critical Role of Infrastructure”, here.
Tags: Customer Experience, Emerging Technology, Future of Work
IBM’s Latest Mainframe Technology From A To Z
TigonAdvisory
May 29, 2020
Many say beauty is in the details. The phrase came to mind as I entered the glass and steel skyscraper known as 3 World Trade Center in Lower Manhattan. The modern, light-infused space was a perfect backdrop to meet IBM z15 , a hybrid cloud mainframe solution for enterprise companies serious about titanium strength data security. As […]
The Unlikely Marriage Between Security And Employee Experience
TigonAdvisory
May 29, 2020
You and I have something in common. We are human beings with an innate drive to get things done. Psychologically, a sense of accomplishment leads to a feeling of safety.
In a perfect world, this would be inconsequential because there would be no security breaches. Data would be safe. People would explore and accomplish, collaborate and create without worry or thought of harm to the company they work for.
An optimist by choice, I believe, this world will exist someday. People will work and play unencumbered and confidently secure. Technology will support our desire to achieve.
Who Will Protect Your Customer?
TigonAdvisory
May 29, 2020
Paris and Chicago were fifty degrees and rainy the day I heard back from one of our toughest clients, the head of a large French multinational corporation. His email made me realize we had more in common than I ever thought possible, much more than just the weather. A few weeks previous, he had given […]
Tags: Customer Experience, Digital Transformation, Marketing
The psychological and cultural impact of artificial intelligence
RiskMinds
October 02, 2019
Everybody knows AI is meant to bring a huge competitive edge to those who successfully adapt it. The challenge, however, is to identify what makes AI adaptation truly successful. In the past few years, we’ve seen many technology fads come and go. Maybe it didn’t bring enough value. Or maybe, employees found it too difficult to use, and tossed it aside in favour of ‘traditional’ methods. But in this article, Tigon Advisory CEO and founder Helen Yu challenges us to examine the relationship between AI and the human workforce and addresses the need for better change management in the AI adoption process.
The Business Case for The Hybrid Cloud: Have Your Cake and Eat it too!
IBM
September 04, 2019
The hybrid cloud makes a compelling case for businesses, which can use it to leverage the scalability and cost-effectiveness of the public cloud computing environment without exposing mission-critical applications and data to the vulnerabilities associated with the public cloud option. It’s a “have-your-cake-and-eat-it-too” proposition.
An inside look at IBM Almaden’s Future of IT Executive Summit
IBM
July 23, 2019
Honoured to be invited as a special guest to attend IBM Future of IT Event, where the most brilliant minds in technology—globally-recognized IBM scientists, futurists, award-winning experts and innovators—gathered to discuss the future and how people will use technology to better their lives and businesses. This article recaps my experience at the IBM event.
Getting CyberFit: How to Start? Lose The Rose-Colored Glasses!
LinkedIn
July 11, 2019
For all the talk of cyber-risk assessment and cyber training, most companies fall short of adequately protecting themselves because they fail to properly address what should be question #1: Where to start?
Customer Success Obsession — Disruption or Disruptor?
Medium
May 06, 2019
With the popularity of SAAS, customer success is now a more well-known industry buzz word. Most importantly, it is a must-have function in any technology company.
Furthermore, Forrester report stated that successful customer success leaders have contributed to compound average revenue growth of 17% as opposed to 3% laggards.
This blog describes what customer success means, where does it belong within an organization and the secret of success leveraging voice of the customer.
Tags: Customer Experience, Digital Transformation, Leadership
Start-ups: Beware of Those “Pocket Aces”
LinkedIn
May 05, 2019
In poker, no opening hand beats pocket aces. So why would a player rather draw a lowly 2–7?
Because deciding what to do with a 2–7 is easy: Fold it! Pocket aces, on the other hand, create existential angst. Why? Because even when the betting tells you to fold them (they lose 70% of the time) tossing these beauties rips your heart out.
Start-ups: Beware of Those “Pocket Aces”
Medium
April 25, 2019
You’ll see a metaphor here if you’ve spent time at start-ups: 90% of them fail because founders can’t “fold their aces” when the game goes against them. They’re so wedded to their original ideas that they can’t pivot to meet the moving target of market demand.
Which gets to the real reason start-ups fail so frequently: Their ecosystem is so broken that they can’t afford seasoned talent until it’s too late; talent that knows how to pivot when original ideas go awry. Talent that knows how to productize ideas so they won’t go awry.
Tags: Design Thinking, Digital Disruption, Startups
The need for more female participation in AI
Empiric
April 09, 2019
AI is set to be a critically transformative technology over the next decade, changing how we live and work in every field. The impact of AI and Machine Learning will likely have a greater influence than advances in any other area.
Although AI is looking to transform over the next decade. We need to remember the specialists behind the scenes developing the future of AI. It is critical that diverse voices and perspectives are present at the point of inception, and that the growth of AI is unbiased, presenting both genders in the workforce. While women are under-represented across tech, AI is an area where homogeneity of mindset can have enormous, unintended consequences in misdirecting self-learning systems from the start.
AI is set to be a critically transformative technology over the next decade, changing how we live and work in every field. The impact of AI and Machine Learning will likely have a greater influence than advances in any other area. Although AI is looking to transform over the next decade. We need to remember […]
The Evolving State of Cybersecurity
Empiric
March 05, 2019
The importance of cyber security will grow in importance for both businesses and individuals in 2019. With governments and companies reviewing their relationship with Huawei and well documented hacks like Equifax in 2017, protecting personal data is of greater importance to consumers and of how businesses collect, manage and score it.
Ascend Your Start-Up: Conquer the 5 Disconnects to Accelerate Growth
Made For Success Publishing
May 25, 2021
Ascend Your Start-Up: Conquer the 5 Disconnects to Accelerate Growth is an industry-defining panacea for start-ups who have stalled out on their journey to the top of the mountain.
Dedicated to her late grandmother, author Helen Yu inhales multiple generations of wisdom and exhales a revolutionary framework for tech founders and CEOs that enables their businesses to scale faster and fearlessly.
From Yu’s 15 years of first-hand experience in tech start-ups, readers will learn the 5 fundamental growth disconnects that trap start-ups in the cliffside, keep them from reaching the summit and touching the sky. Ascend Your Start-Up also empowers founders and CEOs to self-reflect and grow, posing a thoughtfully architected set of 26 essential questions you can ask yourself in order to scale your business.
Inspiration flows freely through the book’s pages as Helen draws parallels between the journey of growing a start-up and her sacred promise made to her grandmother to climb Mt. Everest.
Tags: Customer Experience, Digital Transformation, Startups
ASCEND YOUR START-UP
https://www.amazon.com/Ascend-Your-Start-up-Disconnects-Accelerate/dp/1641466219
May 25, 2021
From Yu’s 15 years of first-hand experience in tech start-ups, readers will learn the 5 fundamental growth disconnects that trap start-ups in the cliffside, keep them from reaching the summit and touching the sky. Ascend Your Start-up also empowers founders and CEOs to self-reflect and grow, posing a thoughtfully architected set of 26 essential questions you can ask yourself in order to scale your business.
Tags: Customer Experience, Digital Transformation, Marketing
1 Founder
Founder & CEO
LinkedIn
October 12, 2017
Tigon Advisory is a Chicago-based firm that equips start-ups to tackle go-to-market challenges that must be met before they can scale; among them: capturing the nuances of customer demand, matching products to market segments, engineering "marketability" into every product, and creating processes to systematize success.
15 Cloud Influencers You NEED To Be Following
The AI Journal
August 06, 2021
In 2021, companies are prioritizing these top three cloud features – identity access and management, disaster recovery and high availability, and content delivery applications. Cloud computing influencers are experts in the area and we will be talking about the top cloud computing influencers you can follow to stay in the know.
So, without further ado, here are the current top 10 cloud influencers, in no particular order, you can start following today!
Publications publication titleStart-ups: Beware of Those “Pocket Aces” publication dateApr 25, 2019 publication descriptionMedium publication descriptionUsing "pocket aces" as a metaphor to discuss challenges facing Start-ups ecosystem and what c
Journal Of Accounting And Finance Research
September 30, 1998
Investors rely on financial statements for their investment decisions. Empirical studies have shown that stock prices often change dramatically with the release of earnings reports and earnings per share estimates. In considering earnings reports, Wall Street Analysts and investors generally ignore restructuring changes when determining the quality and persistence of corporate earnings. Are restructuring activities insignificant or do they signal value to investors? This paper discusses challenges found in the current GAAP treatment of restructuring charges.
Tags: Customer Experience, Cybersecurity, Digital Transformation
What Mt. Everest Taught Me about Scaling Tech Startup
Hub88
August 09, 2019
Over 17,000 feet up in the Himalayan air sits Base Camp Everest – a gray, barren, rocky place that could serve as a model for camp grounds on the moon. Climbers arrive at Base Camp excited and apprehensive, confident and anxious – much like companies leveraging emerging technologies to improve customer experience. Helen Yu should know: Twelve years ago, she scaled Mt. Everest to Base Camp, and two years ago she founded a firm called Tigon Advisory – it helps start-ups cure the strategy-to-execution gaps that threaten their go-to market plans. Ms. Yu will share four lessons that apply to scaling mountains and companies.
Tags: Customer Experience, Digital Transformation, Startups
Startups, Cure Your Disconnects
TiECon
May 11, 2019
All start-ups have them: strategy-to-execution gaps that disconnect “where you are” from where you want to be; where you need to be. You’ll need to cure these gaps to reach the promised land of traction – home to sustainable revenue growth. Said differently, you’ll need to survive the gauntlet that is “go-to-market” – a minefield whose vagaries doom 80% of start-ups. In this invaluable session for entrepreneurs, Ms Helen Yu shows start-ups how to do exactly that. It begins by dissecting the “traction gap” into five disconnects – like process inadequacies and poor product-market fit – and applying strategies and tactics proven to cure them. Among them: solutions that will strengthen customer experience, support customer success, and create technological advantages from proof of concept and prototyping to product launch.
Manufacturing's Digital Revolution
YouTube
September 17, 2022
Talking to Alicia Nieves at Cheddar News about Manufacturing. Shared my POV on how manufacturing benefits from digital revolution and the seismic impact of 5G and IoT on manufacturing growth. Thank you AT&T Business for the sponsorship.