Helen Yu

Founder & CEO at Tigon Advisory Corp.

Naperville, United States

I am a global customer success executive and board advisor who delivers value through multi-faceted perspectives for driving growth, solving complex challenges and turning around underperforming organizations. I’ve honed the ability to improve and scale business models that have accelerated multibillion-dollar revenue growth and profitability through my career across private, early-stage startup and pre-IPO to Fortune 500 companies including Oracle, Adobe and Marketo. I’m known as a strategic thinker with a record of building successful organizations and driving innovations through deep customer understanding, Enterprise scaling and digital transformation. My experience in boardrooms makes me ready to assist startup to mid-cap boards and companies reshape their strategy, transform customer experience and prepare for IPO.

Rapid Growth: I drove growth from $15M to $45M in the first year, and $65M the following year at Company A. I contributed to $50M+ license sales and drove 20% YoY growth at Company B. I grew the professional service revenue from <$500K to $14M while improving margin from -39% to 5% within 3.5 years at Company C

Global Expansion: I expanded Sales from one to three verticals and opened a London office at Company D. In addition, I held $200M P&L responsibility and led a global team of 500+ across four functional areas of customer success at Company E

Thought Leadership: My weekly reach as a Top Twitter influencer on emerging technology, growth and startups is more than 10 million

Advisory Board: I advised Jebbit, named one of Top 25 Most Promising Companies in the World by CNBC, on business growth strategies, doubling 2018 revenue over the previous 2 years. I’ve guided Advisory Boards on growth and leadership at multiple startups

Board Experience: I’ve prepared materials for and attended both public and private board meetings, including at Marketo, Sprinklr and Clinc. At Marketo, I prepared the board meeting deck pre- and post-PE acquisition.