I am a global customer success executive and board advisor who delivers value through multi-faceted perspectives for driving growth, solving complex challenges and turning around underperforming organizations. I’ve honed the ability to improve and scale business models that have accelerated multibillion-dollar revenue growth and profitability through my career across private, early-stage startup and pre-IPO to Fortune 500 companies including Oracle, Adobe and Marketo. I’m known as a strategic thinker with a record of building successful organizations and driving innovations through deep customer understanding, Enterprise scaling and digital transformation. My experience in boardrooms makes me ready to assist startup to mid-cap boards and companies reshape their strategy, transform customer experience and prepare for IPO.
Rapid Growth: I drove growth from $15M to $45M in the first year, and $65M the following year at Company A. I contributed to $50M+ license sales and drove 20% YoY growth at Company B. I grew the service revenue from <$500K to $14M while growing ARR from $5M to $155M within 3.5 years at Company C.
Global Expansion: I expanded Sales from one to three verticals and opened a London office at Company D. In addition, I held $200M P&L responsibility and led a global team of 500+ across four functional areas of customer success at Company E
Thought Leadership: My weekly reach as a Top Twitter influencer on emerging technology, growth and startups is more than 10 million
Advisory Board: I advised Jebbit, named one of Top 25 Most Promising Companies in the World by CNBC, on business growth strategies, doubling 2018 revenue over the previous 2 years. I’ve guided Advisory Boards on growth and leadership at multiple startups
Board Experience: I’ve prepared materials for and attended both public and private board meetings, including at Marketo, Sprinklr and Clinc. At Marketo, I prepared the board meeting deck pre- and post-PE acquisition.
Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Chicago
Speaking Topics: Startup Growth Hacking; CyberSecurity Awareness; AI; Leadership; Digital Transformation; Keynote or Panels
Helen Yu | Points |
---|---|
Academic | 35 |
Author | 167 |
Influencer | 502 |
Speaker | 238 |
Entrepreneur | 300 |
Total | 1242 |
Points based upon Thinkers360 patent-pending algorithm.
Tags: Cybersecurity
Tags: Cybersecurity, Digital Transformation
Tags: AI, Cloud, Cybersecurity
Tags: AI, Cybersecurity, Digital Transformation
Tags: AI
Tags: Emerging Technology, Startups
Tags: Culture, Leadership, Startups
Tags: Blockchain, Startups, Ecosystems
Tags: Marketing
Tags: Management, Leadership, Culture
Tags: Customer Experience, Digital Transformation, Fintech
Tags: Cybersecurity, Digital Transformation, Privacy
Tags: AI, Emerging Technology
Tags: 5G, Autonomous Vehicles, IoT
Tags: Customer Experience, Digital Transformation, Marketing
Tags: Customer Experience, Emerging Technology, Future of Work
Tags: AI, Cloud, Cybersecurity, Privacy
Tags: Cybersecurity, Privacy
Tags: Customer Experience, Cybersecurity
Tags: Cloud, Customer Experience, Marketing
Tags: Customer Experience, Digital Transformation, Marketing
Tags: AI, Customer Experience, Cybersecurity
Tags: Customer Experience, Cybersecurity, Marketing
Tags: Cloud, Digital Transformation, Data Center
Tags: AI, Cybersecurity
Tags: Cybersecurity
Tags: Cybersecurity
Tags: Customer Experience, Digital Transformation, Leadership
Tags: Startups
Tags: Design Thinking, Digital Disruption, Startups
Tags: AI, HR, Leadership
Tags: AI, Diversity and Inclusion
Tags: Cybersecurity, Future of Work, Privacy
Tags: Blockchain, Innovation, Startups
Tags: HR, Leadership, Management
Tags: Cybersecurity, Digital Transformation
Tags: AI, Cybersecurity, Startups
Tags: Customer Experience, Digital Transformation, Startups
Tags: Customer Experience, Startups, Sustainability
Tags: AI, Customer Experience, Startups
Tags: Customer Experience, Digital Transformation, Startups
Tags: Customer Experience, Digital Transformation, Marketing
Tags: AI, Startups, Marketing
Tags: Cloud
Tags: IoT
Tags: Cloud
Tags: IoT
Tags: IoT
Tags: IoT
Tags: IoT
Tags: Digital Transformation
Tags: AI, Cybersecurity, Digital Transformation
Tags: AI
Tags: AI, Cybersecurity, Digital Transformation
Tags: AI, Cloud, Cybersecurity, Data Center
Tags: AI, Cloud, Cybersecurity
Tags: Blockchain, Customer Experience, Cybersecurity
Tags: Customer Experience, Cybersecurity, Digital Transformation
Tags: AI, Digital Transformation, HR
Tags: Cybersecurity
Tags: AI
Tags: AI, Cloud, Data Center
Tags: AI, Cloud, HR
Tags: AI, Cloud, Cybersecurity
Tags: AI, Cloud, Cybersecurity
Tags: Cloud, Cybersecurity, Data Center
Tags: Customer Experience, IoT, Marketing
Tags: AI, Customer Experience, Digital Transformation
Tags: AI, Customer Experience, Cybersecurity
Tags: Digital Transformation, Leadership, HR
Tags: Customer Experience, Cybersecurity, Digital Transformation
Tags: Cloud, Digital Transformation
Tags: AI, Blockchain, Startups
Tags: AI, Digital Transformation, Emerging Technology
Tags: Blockchain, Digital Transformation, Emerging Technology
Tags: Cybersecurity
Tags: Digital Transformation, Emerging Technology, Startups
Tags: Digital Transformation, Social, Startups
Tags: Emerging Technology, Social, Startups
Tags: Cybersecurity
Tags: AI, Customer Experience, Digital Transformation
Tags: Emerging Technology, Social, Startups
Tags: Leadership, Management
Tags: Digital Transformation
Tags: Cybersecurity
Tags: AI
Tags: Digital Transformation
Tags: Fintech
Tags: Startups
Tags: Blockchain
Tags: Digital Transformation
Tags: Cybersecurity
Tags: Culture
Tags: Customer Experience
Tags: Blockchain
Tags: Culture
Tags: Digital Transformation
Tags: Marketing
Tags: Customer Experience
Tags: Fintech, Change Management, Ecosystems
Tags: AI, Cryptocurrency, Customer Experience
Tags: AI, Cybersecurity, IoT
Tags: AI, Customer Experience, Cybersecurity
Tags: AI, Customer Experience, Startups
Tags: AI, Customer Experience, Digital Transformation
Tags: AI, Customer Experience, Digital Transformation
Tags: AI, Customer Experience, Digital Transformation
Tags: Customer Experience, Digital Transformation
Tags: Digital Transformation
Tags: Fintech, Future of Work, Sustainability
Tags: Customer Experience, Digital Transformation, Startups
Tags: Customer Experience, Digital Transformation
Tags: Customer Experience, Cybersecurity, Digital Transformation
Tags: AI
Tags: Customer Experience, Digital Transformation, Startups
Tags: AI, Startups, Marketing
Tags: Digital Transformation, Emerging Technology, Startups
Tags: IoT, Autonomous Vehicles, 5G
Tags: Customer Experience, Digital Transformation, Sustainability
Tags: Customer Experience, Cybersecurity, IoT
Tags: Customer Experience, Digital Transformation, Startups
Tags: Customer Experience, Digital Transformation, IoT
Tags: AI, Digital Transformation, Marketing
Tags: 5G, Customer Experience, IoT
Tags: AI, Customer Experience, Digital Transformation
Tags: AI, Emerging Technology, Startups
Tags: HR, Leadership, Management
Tags: AI, Emerging Technology, Startups
Tags: Customer Experience
Tags: Customer Experience, Marketing
Tags: Customer Experience, Digital Transformation
Tags: Customer Experience, Digital Transformation, Future of Work
Tags: Customer Experience, Digital Disruption, Future of Work
Tags: 5G, Customer Experience, IoT
Tags: Digital Transformation, Leadership
Tags: Customer Experience, Cybersecurity
Tags: AI, Customer Experience, Cybersecurity
Tags: Customer Experience, Future of Work, IoT
Tags: Customer Experience, Digital Transformation, Sustainability
Tags: Customer Experience, Cybersecurity
Tags: Cybersecurity, Digital Transformation
Tags: AI, Digital Transformation, HR
Tags: Analytics, AI, Fintech
Tags: HR, Leadership, Management
Tags: Customer Experience, Digital Transformation, Startups
Tags: AI, Customer Experience, Digital Transformation
Tags: Cloud
Tags: Marketing
Tags: AI, Customer Experience, Digital Transformation
Tags: Cybersecurity, Digital Transformation
Tags: AI, Customer Experience, Marketing
Tags: AI, Customer Experience, Digital Transformation
Tags: AI, Big Data
Tags: AI, Customer Experience, Digital Transformation
Tags: Digital Transformation, Startups, Business Strategy
Tags: Customer Experience, Leadership, Management
Tags: AI, Fintech, Startups
Tags: HR, Leadership, Management
Tags: Cloud, Digital Transformation
Tags: Customer Experience, Digital Transformation
Tags: Customer Experience
Tags: Future of Work, Leadership, Sustainability
Tags: Customer Experience, Innovation, Autonomous Vehicles
Tags: Sustainability, Climate Change, COVID19