The Alchemy of Truly Remarkable Leadership: Ordinary, Everyday Actions that Produce Extraordinary Results
HCI Press
November 20, 2020
Consider how the nature of work has shifted over the past 50 years. With increased globalization, rapid technological advancement, and a shift in economic composition, the average jobs of today look very little like the average jobs 50 years ago. What will the jobs and organizations of tomorrow look like? Moreover, what does this all mean for organizational leaders? What are the core competencies and capabilities of organizations and their leadership that are prepared for continued disruption and geo-political and socio-economic shifts? Regardless of what the future holds, increasingly leaders need to be socially-minded, data-driven, decisive, champions of talent, and disruptors of the traditional notions of leadership, teams, organizations, and work. The Alchemy of Truly Remarkable Leadership will help you to explore your own leadership competencies and capabilities and consider ways to apply and implement them into your workplace and personal life.
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Tags: Innovation, Leadership, HR
Shifting Trajectories in Globalization, Labor, and the Transformation of Work
Cambridge Scholars Publishing
October 01, 2018
In todays shifting global economy and the emergence of technology and service-oriented knowledge organization, requiring enhanced levels of organizational flexibility and innovation, how do we maximize the human capital potential of workers to enhance their ability to perform and add value in a hyper-intensive competitive global marketplace? What are the methods and strategies for effectively motivating employees and increasing the job satisfaction of workers? What are the important drivers of worker satisfaction? What are the important individual, organizational, and social outcomes of various job satisfaction levels? What are the individual, organizational, and societal differences in job satisfaction levels and its determinants? These are just some of the pressing questions facing the organizations of today which this volume discusses.
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Tags: Future of Work, HR, Innovation
International Political Economy: Facing Global Challenges
Common Ground Publishing
June 15, 2018
International political economy (IPE) is an interdisciplinary field that draws on many distinct academic schools, most notably political economy, political science and economics, also sociology, history, and cultural studies. IPE ultimately is concerned with the ways in which political forces (states, institutions, individual actors, etc.) shape the systems through which economic interactions are expressed, and conversely the effect that economic interactions (including the power of collective markets and individuals acting both within and outside them) have upon political structures and outcomes. Given the rapidly changing and increasingly interconnected global landscape, a solid grasp of global systems and structures are important for an informed citizenry and competitive institutions. Within the context of complex global tensions, IPE has emerged as a balanced and interdisciplinary approach to examining and addressing the global challenges we face. This edited collection provides a comprehensive introduction to the interdisciplinary field of International Political Economy (IPE) and explores its increasingly important role within a shifting global landscape, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. This book will be informative to scholars and practitioners alike seeking to understand the wide range of influences and impacts of global affairs in an increasingly interconnected and globalized world.
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Tags: Future of Work, HR, Innovation
Globalization and Higher Education
Common Ground Publishing
April 01, 2018
International political economy (IPE) is an interdisciplinary field that draws on many distinct academic schools, most notably political economy, political science and economics, also sociology, history, and cultural studies. IPE ultimately is concerned with the ways in which political forces (states, institutions, individual actors, etc.) shape the systems through which economic interactions are expressed, and conversely the effect that economic interactions (including the power of collective markets and individuals acting both within and outside them) have upon political structures and outcomes. Given the rapidly changing and increasingly interconnected global landscape, a solid grasp of global systems and structures are important for an informed citizenry and competitive institutions. Within the context of complex global tensions, IPE has emerged as a balanced and interdisciplinary approach to examining and addressing the global challenges we face. This edited collection provides a comprehensive introduction to the interdisciplinary field of International Political Economy (IPE) and explores its increasingly important role within a shifting global landscape, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. This book will be informative to scholars and practitioners alike seeking to understand the wide range of influences and impacts of global affairs in an increasingly interconnected and globalized world.
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Tags: Future of Work, HR, Innovation
Strategic Sustainable Business
HCI Press
December 10, 2015
Strategic Sustainable Business provides readers with a broad overview of the core concepts of sustainability and sustainable business practice. It is intended for use in undergraduate business courses and will also be of interest to students in environmental studies, engineering, urban planning, and government. This book is not meant to exhort all business people on the path to sustainability enlightenment but to highlight some of the benefits, opportunities, and challenges associated with sustainable business practices. What distinguishes this book is that it provides a conceptual foundation to promote understanding of sustainability concepts and frameworks and also discusses real-world business examples of sustainability in action. It is believed that this is the best way to teach sustainability as it applies to the business world—a conceptual foundation with practical application. Sustainable business involves businesses operating with interest and concern for their long-term economic, environmental, and social impact. For-profit businesses focus first and foremost on their own economic bottom line, oftentimes, with a short-term perspective. However, with a sustainability perspective, businesses also consider a longer-term and broader triple bottom line that takes into account not only company profits but also environmental and social impacts. The economic, environmental, and social perspectives are increasingly interrelated and relevant for businesses. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Strategic, Sustainable, and Innovative Entrepreneurship
HCI Press
September 10, 2015
This book offers students and instructors the opportunity to analyze businesses whose products and strategies are designed to offer innovative solutions to some of the twenty-first century’s most difficult societal challenges. A new generation of profitable businesses is actively engaged in clean tech, renewable energy, and financially successful product system design and supply chain strategies that attempt to meet our economic development aspirations while addressing our social and ecological challenges. This textbook offers background educational materials for instructors and students, business cases illustrating sustainability innovation, and teaching notes that enable instructors to work effectively and accelerate student learning. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
The Organizational and Business Ethics Imperative
Common Ground Publishing
June 05, 2015
One need only turn on the news or briefly peruse the daily headlines to see countless examples and evidences of ethical failures in all aspects of our daily lives. The impacts of these ethical missteps can be far reaching, often with everyone in society paying the price in some way. Furthermore, with an increasingly interconnected and complex globalized world, we have communication technologies that allow for the instant sharing of information, along with a citizenry hungry to consume the next big scandal. Once more, increasingly complex technological integration of previously isolated systems has created ever more complex systems that are increasingly sensitive to the surrounding environment. This can often result in a chain reaction effect of one seemingly small and isolated ethical blunder that can then have wide-ranging societal impacts. Within this increasingly complex environment, with ever more damage caused by unethical leaders in organizations of all types and sizes in all parts of the globe, never before has there existed such an imperative for strong organizational and business ethics. Additionally, not only must organizational leaders seek to "do no harm," but they must put their pragmatic ethical knowledge to work to find creative and innovative solutions to society's most perplexing challenges.
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Tags: Future of Work, HR, Innovation
Teaching Organizational and Business Ethics
Common Ground Publishing
June 05, 2015
In an increasingly complex and interconnected world, with a seemingly endless supply of examples of corporate scandal and organizational exploitation and abuses of employees, consumers, and the environment represented daily in the media, there is an ever increasing need for our organizational leaders to be more firmly grounded in sound ethical principles and practices. Furthermore, the business students of today will be the business leaders of tomorrow and need to be adequately trained in how to deal with the complexity and the ambiguity inherent in the ethical dilemmas they will face. With the far reaching societal impacts of organizational and business ethics missteps, we need business leaders with pragmatic ethical knowledge and dispositions and sensitivities to work to find creative and innovative solutions to society's most perplexing challenges.
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Tags: HR, Innovation, Leadership
Strategic Organizational and Business Ethics Toolkit
HCI Press
January 18, 2015
Ethics is about determining value; it’s deciding what’s worth doing and what doesn’t matter so much. Business ethics is the way we decide what kind of career to pursue, what choices we make on the job, which companies we want to work with, and what kind of economic world we want to live in and then leave behind for those coming after. There are no perfect answers to these questions, but there’s a difference between thinking them through and winging it. Strategic Organizational and Business Ethics Toolkit provides a framework for identifying, analyzing, and resolving ethical dilemmas encountered through working life. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Human Capital Leadership: A Strategic Approach to Optimizing Workplace Potential
Cognella Academic Publishing
December 19, 2014
"Human Capital Leadership: A Strategic Approach to Optimizing Workplace Potential provides a comprehensive introduction to human resource management issues in the modern workplace.
Focused on understanding complex human behavior within a dynamic organizational context, the book covers strategic human capital leadership, globalization, and strategic IHRM to meet AACSB requirements.
Human Capital Leadership presents a wide range of introductory material, human resource management readings, management case studies, and cross-disciplinary research in an organized, clear, and accessible manner. The concise and lively approach of the text engages students and helps them develop their critical thinking skills and human resource competencies, while applying core concepts to a global workplace environment.
Of special note are the supplemental resources, most of which are not typically available in academic readers. These include in-depth glossaries, a topical index, and appendices on U.S. employment and labor law.
Written for undergraduate and graduate business students, the substantive content of Human Capital Leadership makes the book a successful stand-alone text for courses in human resource management. It can also be used as a supplemental reader to standard textbooks. In addition, it is a useful resource for organizational managers, leaders, and human resource professionals seeking to understand proven practices and methods in order to maximize their human capital potential.
Jonathan H. Westover is an associate professor of management and associate director of the Center for the Study of Ethics at Utah Valley University, specializing in international human resource management, organizational development, and community-engaged experiential learning. He is also an organizational development and performance management consultant. Professor Westover is a Fulbright Scholar and is a regularly visiting faculty member in other graduate business programs in the U.S., U.K., France, Belarus, Poland, and China. His ongoing research examines issues of globalization, labor transformations, work quality characteristics, and the determinants of job satisfaction cross-nationally.
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Tags: Future of Work, HR, Innovation
Strategic Organizational Development and Change
HCI Press
November 05, 2014
We live in an increasingly hyper-competitive global marketplace, where firms are fighting to stay lean and flexible in an effort to satisfy increasingly diverse and specialized consumer demand around the world. Additionally, with the shifting global economy in recent decades and the emergence of the technology and service-oriented knowledge organizations, how do organizations effectively drive positive change? How do organizations effectively foster a continuous learning and innovation culture, better motivate employees, and make sound organizational decisions? What can organizational leaders do to promote ongoing organizational agility that will have a measurable impact on increased firm effectiveness and employee productivity? How can organizations more successfully manage organizational knowledge to achieve strategic organizational goals and add value to all organizational stakeholders? These are just some of the pressing questions facing the organizations of today. Strategic Organizational Development and Change is a text that provides a comprehensive introduction to a broad range of organizational change topics and explores the wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research and business cases in an organized, clear, and accessible manner. Additionally, unlike other organizational development and change texts, this book has a strong strategic management and practitioner focus. It will be informative to management students, academics and instructors, while also instructing organizational managers, leaders, and human resource development professionals of all types seeking to understand proven practices and methods to creating organizational systems and culture to promote ongoing organizational learning and innovation to drive firm effectiveness in an increasingly competitive global economy. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Strategic Management Communication
HCI Press
November 01, 2014
Strategic Management Communication is a text that provides a comprehensive introduction to a broad range of Management Communication topics and explores the wide sweeping impacts for the modern firm, presenting a wide range of cross-disciplinary research and business cases in an organized, clear, and accessible manner. Additionally, Strategic Management Communication provides a comprehensive, integrated approach to the study and application of written and oral business communication to serve student, professor, and organizational leader. Finally, unlike other Management Communication texts, this book has a strong strategic management, coupled with a focus on international management. It will be informative to management academics and instructors, while also instructing organizational leaders of all types seeking to understand proven practices and methods to drive firm effectiveness in an increasingly competitive global economy. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Engaging Hybrid and Blended Learning in Higher Education
Common Ground Publishing
October 24, 2014
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Tags: Future of Work, HR, Innovation
Strategic International Business
HCI Press
October 09, 2014
We live in an increasingly hyper-competitive global marketplace, where firms are fighting to stay lean and flexible in an effort to satisfy increasingly diverse and specialized consumer demand around the world. How do organizations effectively navigate the increasingly complex international business landscape? Strategic International Business is a text that provides a comprehensive introduction to a broad range of IB topics and explores the wide sweeping impacts for the modern firm, presenting a wide range of cross-disciplinary research and business cases in an organized, clear, and accessible manner. Additionally, unlike other IB texts, this book has a strong strategic management focus coupled with a focus on ethical organizational leadership. It will be informative to international management academics and instructors, while also instructing organizational leaders of all types seeking to understand proven practices and methods to drive firm effectiveness in an increasingly competitive global economy. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Strategic Human Resource Management
HCI Press
September 30, 2014
We live in an increasingly hyper-competitive global marketplace, where firms are fighting to stay lean and flexible in an effort to satisfy increasingly diverse and specialized consumer demand around the world. Additionally, with the shifting global economy in recent decades and the emergence of the technology and service-oriented knowledge organizations, how do organizations effectively foster a continuous learning and innovation culture, better motivate employees, and make sound organizational decisions? What can organizational leaders do to promote ongoing organizational agility that will have a measurable impact on increased firm effectiveness and employee productivity? How can organizations more successfully manage organizational knowledge to achieve strategic organizational goals and add value to all organizational stakeholders? These are just some of the pressing questions facing the organizations of today. Strategic Human Resource Management is a text that provides a comprehensive introduction to a broad range of HRM topics and explores the wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research and business cases in an organized, clear, and accessible manner. Additionally, unlike other HR texts, this book has a strong strategic management focus coupled with a focus on ethical leadership. It will be informative to management academics and instructors, while also instructing organizational managers, leaders, and human resource development professionals of all types seeking to understand proven practices and methods to creating organizational systems and culture to promote ongoing organizational learning and innovation to drive firm effectiveness in an increasingly competitive global economy. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Strategic Organizational Behavior
HCI Press
September 19, 2014
We live in an increasingly hyper-competitive global marketplace, where firms are fighting to stay lean and flexible in an effort to satisfy increasingly diverse and specialized consumer demand around the world. Additionally, with the shifting global economy in recent decades and the emergence of the technology and service-oriented knowledge organizations, how do organizations effectively foster a continuous learning and innovation culture, better motivate employees, and make sound organizational decisions? What can organizational leaders do to promote ongoing organizational agility that will have a measurable impact on increased firm effectiveness and employee productivity? How can organizations more successfully manage organizational knowledge to achieve strategic organizational goals and add value to all organizational stakeholders? These are just some of the pressing questions facing the organizations of today. Strategic Organizational Behavior is a text that provides a comprehensive introduction to a broad range of organizational behavior topics and explores the wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research and business cases in an organized, clear, and accessible manner. Additionally, unlike other organizational behavior texts, this book has a strategic management focus coupled with a focus on corporate ethics and social responsibility. It will be informative to management academics and instructors, while also instructing organizational managers, leaders, and human resource development professionals of all types seeking to understand proven practices and methods to creating organizational systems and culture to promote ongoing organizational learning and innovation to drive firm effectiveness in an increasingly competitive global economy. This text was compiled, edited, and adapted from multiple open source textbooks and created under a Creative Commons License without attribution as requested by the work’s original creator or licensee. For a free copy of the e-text, please visit HCIPress.org.
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Tags: HR, Innovation, Leadership
Academic Service-Learning Across Disciplines: Models, Outcomes, and Assessment
Common Ground Publishing
January 31, 2012
While service-learning is not a new phenomenon, the popularity and usage of this "civically-engaged" experiential learning pedagogy has increased in educational settings in recent years. As we live in an increasingly hyper-competitive and interconnected globalized world, where consumers and citizens are demanding greater levels of corporate social responsibility and civic engagement from organizational leaders within their local community, service-learning is being utilized more and more to provide meaningful community service opportunities that simultaneously teach civic responsibility and encourage life-long civic engagement, while also providing opportunities for significant real-life, hands-on learning of important skills and vital social understanding for students. This edited collection provides a comprehensive introduction to service-learning, its outcomes, and approaches to effective assessment of service-learning activities by presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to both K-12 and higher education teaching professionals, administrators, students, and community leaders seeking to understand proven practices and methods for effective Service-Learning implementation across academic disciplines.
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Tags: Future of Work, HR, Innovation
Organizational Culture, Learning, and Knowledge Management
Common Ground Publishing
December 05, 2011
"Human Capital Leadership: A Strategic Approach to Optimizing Workplace Potential provides a comprehensive introduction to human resource management issues in the modern workplace.
Focused on understanding complex human behavior within a dynamic organizational context, the book covers strategic human capital leadership, globalization, and strategic IHRM to meet AACSB requirements.
Human Capital Leadership presents a wide range of introductory material, human resource management readings, management case studies, and cross-disciplinary research in an organized, clear, and accessible manner. The concise and lively approach of the text engages students and helps them develop their critical thinking skills and human resource competencies, while applying core concepts to a global workplace environment.
Of special note are the supplemental resources, most of which are not typically available in academic readers. These include in-depth glossaries, a topical index, and appendices on U.S. employment and labor law.
Written for undergraduate and graduate business students, the substantive content of Human Capital Leadership makes the book a successful stand-alone text for courses in human resource management. It can also be used as a supplemental reader to standard textbooks. In addition, it is a useful resource for organizational managers, leaders, and human resource professionals seeking to understand proven practices and methods in order to maximize their human capital potential.
Jonathan H. Westover is an associate professor of management and associate director of the Center for the Study of Ethics at Utah Valley University, specializing in international human resource management, organizational development, and community-engaged experiential learning. He is also an organizational development and performance management consultant. Professor Westover is a Fulbright Scholar and is a regularly visiting faculty member in other graduate business programs in the U.S., U.K., France, Belarus, Poland, and China. His ongoing research examines issues of globalization, labor transformations, work quality characteristics, and the determinants of job satisfaction cross-nationally.
See publication
Tags: Future of Work, HR, Innovation
Organizational Culture, Learning, and Knowledge Management
Common Ground Publishing
November 01, 2011
"Globalization" is a key concept that represents a wide range of complex processes in our modern world. These processes have wide sweeping impacts on the international political economy, international capitalism, and the ability for organizations of all types to gain and maintain a competitive advantage and successfully compete in an increasingly global economy. Additionally, increasing "globalization" over the past several decades has changed the dynamics of an increasingly international labor force, how organizations compete for this labor, their internal labor dynamics, and ultimately how they do business. As such, the nature of work and the workplace has also shifted dramatically over the past several decades. This edited collection provides a comprehensive introduction to "globalization" and its wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to academics and students interested in the interplay between macro global processes and the more micro organizational and individual impacts, while also instructing managers, policy makers, and practitioners of all types interested in the role that "globalization" is playing in shifting international labor dynamics and the transformation of the modern workplace.
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Tags: Future of Work, HR, Innovation
Examining Job Satisfaction: Causes, Outcomes, and Comparative Differences
Common Ground Publishing
January 26, 2011
In today's shifting global economy and with the emergence of the technology and service-driven knowledge organization, requiring enhanced levels of organizational flexibility and innovation, how do we maximize the human capital potential of workers to enhance their ability to perform and add value in a hyper-intensive competitive global marketplace? What are the methods and strategies for effectively motivating employees and increasing the job satisfaction of workers? What are the important drivers of worker satisfaction? What are the important individual, organizational, and social outcomes of various job satisfaction levels? What are the individual, organizational, and societal differences in job satisfaction levels and its determinants? These are just some of the pressing questions facing the organizations of today. This edited collection provides a comprehensive introduction to job satisfaction and its wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to management academics and instructors, while also instructing organizational managers, leaders, and human resource development professionals of all types seeking to understand proven practices and methods to maximize their human capital potential and get the most out of workers that will drive an enhanced competitive advantage in an increasingly competitive global economy.
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Tags: Future of Work, HR, Innovation
https://www.amazon.com/gp/product/3639305124/ref=dbs_a_def_rwt_bibl_vppi_i24
HCI Press
November 05, 2010
In this research, I apply and extend Handel's (2005) Post and Neo-Fordist framework for understanding job characteristics and job satisfaction. Prior research has indicated that the nature of work has changed dramatically in recent years in response to economic shifts and an increasingly global economy. However, there is little agreement on whether the overall quality of work has improved or declined over that period. Furthermore, less is known about changes in job satisfaction and its various indicators over time, based on how the workers feel. Finally, even less is known about the overall comparative quality of work and job satisfaction across the global economy. In this study, I use non-panel longitudinal data from the International Social Survey Program (Work Orientations I and II: 1989 and 1997?survey questions on job characteristics and job quality) to conduct an exploratory comparative analysis of job quality and job satisfaction in relation to the differing theoretical predictions of Post-Fordist and Neo-Fordist paradigms in looking at changing job quality characteristics across nations as they relate to these global economic shifts.
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Tags: HR, Innovation, Leadership
Training the Next Generation of Knowledge Workers: Readings for Effective Secondary Education & Workplace Learning Practices
Common Ground Publishing
February 12, 2010
In today's shifting global economy and the emergence of the technology and service-oriented knowledge organization, how do we train the rising generation of knowledge workers with the knowledge, skills, and the ability to perform and add value in a hyper-intensive competitive global marketplace? What are the methods and strategies for effectively preparing the future knowledge worker generation? What needs to be done in our institutions of higher learning? What initiatives and methods need to be adopted by organizations for greater engaged learning and transference of knowledge to practical application in the workplace? These are just some of the pressing questions facing the organizations of today. This edited collection provides a comprehensive introduction to organizational learning and explores the wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to management academics and instructors, while also instructing organizational managers, leaders, and human resource development professions of all types seeking to understand proven practices and methods to train the next generation of knowledge workers that will drive an enhanced competitive advantage in an increasingly competitive global economy.
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Tags: Future of Work, HR, Innovation
Globalization, Labor & the Transformation of Work: Readings for Seeking a Competitive Advantage in an Increasingly Global Economy
Common Ground Publishing
February 01, 2010
"Globalization" is a key concept that represents a wide range of complex processes in our modern world. These processes have wide sweeping impacts on the international political economy, international capitalism, and the ability for organizations of all types to gain and maintain a competitive advantage and successfully compete in an increasingly global economy. Additionally, increasing "globalization" over the past several decades has changed the dynamics of an increasingly international labor force, how organizations compete for this labor, their internal labor dynamics, and ultimately how they do business. As such, the nature of work and the workplace has also shifted dramatically over the past several decades. This edited collection provides a comprehensive introduction to "globalization" and its wide sweeping impacts for the modern workplace, presenting a wide range of cross-disciplinary research in an organized, clear, and accessible manner. It will be informative to academics and students interested in the interplay between macro global processes and the more micro organizational and individual impacts, while also instructing managers, policy makers, and practitioners of all types interested in the role that "globalization" is playing in shifting international labor dynamics and the transformation of the modern workplace.
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Tags: Future of Work, HR, Innovation
The Benefits Of Creating A Speak-Up Culture At Work
Designing Meaningful Work During COVID-19: Implications for Managers and the Future of Work
Innovative Learning: Utilizing Service-Learning Projects in an Online Management Class
