In today's fast-paced, rapidly changing business environment, the modern interpretation of Edwards Deming's famous quote, "a bad system will beat a good person every time," has never been more relevant. In an era of intense competition, organizations need to have systems in place that are designed to improve the quality of their products or services continuously.
But what does it mean to have a "good" system in the modern context? At its core, a good system is flexible, agile, and able to adapt to changing circumstances. It should be designed to empower employees to make decisions and take action rather than holding them back with cumbersome processes and bureaucracy.
In short, a good system enables people to do their best work rather than getting in their way. By investing in the design and implementation of effective systems, organizations can create a culture of continuous improvement, resulting in better outcomes for their customers, employees, and stakeholders.
By Dean Miles
Keywords: Business Continuity, Mental Health, Startups