Oct22
Within the world of business, no matter what industry you are in, there is always some continuous improvements/targets/milestones wanting to be met.
For example, in the rail industry where I have worked most of my career, the targets for engineering are: number of delay minutes a day, making service with a specific amount of trains each day, and reducing the amount of technical issues. These all had daily, weekly and monthly targets.
I’m sure that whatever industry you work in, your organisation has daily, weekly and monthly targets too. However, we ALL have team and individual targets, and these are usually called objectives.
A very corporate term, but they are there for a reason. They are there to measure our performance and also to figure out what kind of development we need. Most of the people I worked with didn’t care about objectives, but I did and so should you.
When we are set a target, or an objective, we usually try to find a way to meet that target or to just about achieve it.
But, I am saying that we should find a way to beat that objective or target, not just meet it. We are striving to be excellent, so we should know how to make things happen.
Now, we don’t just want to make things happen, we want to make things happen quicker and better than what our boss expected. Imagine how much you could increase your influence if you not only beat your targets, but you did it sooner.
Not only that, the trust you will build with your boss and the team will increase too.
Doing tasks or beating targets sooner than your boss expected helps you build trust. Trust is the foundation of leadership and influence. So your foundation of trust will rise, and be of great benefit for you in the future.
Which means, you will be given a lot more responsibility and again you will be known as the leader within your team.
Your boss will increase the amount of confidence they have in you if you can beat their expectations sooner. You will be the first person they ask for help. You will be the first person they ask for an opinion. You will be the first member of the team they listen to.
As we have discussed before, your responsibility level will rise and your influence will increase.
Don’t be the person who doesn’t care when they complete their objectives or tasks. Having an attitude like that will only create distrust between you and your boss, and your influence will decrease.
Your boss will lose confidence in you and then they won’t ask you for help, they won’t raise your level of responsibility, and they won’t ask your opinions on things.
The leaders who don’t have any trust with anybody, but still have influence, only do so because they are in a certain position or they have a certain job title. People only follow them because they have to, and that is no way to lead.
They only lead through fear, manipulation or intimidation. There is absolutely no foundation of trust, and their influence is very negative. Again, don’t let that be you.
Throughout this site I am sharing leadership principles with you, and every single one of them gives you the tools to create trust within your team. They give you the tools to create trust with your boss.
They give you the tools to create trust with your friends, family, and within your community too. If you don’t apply these principles throughout your life then you will create distrust.
You have the character to lead and influence your people, and you are learning the principles to go with that character. When you can match both, it doesn’t matter what position you hold or what job title you have.
There is no such thing as leading people through manipulation, fear or intimidation. Your team members, organisation, family, friends, and community will want to follow you because of who you are.
They will follow you because they want to, not because they have to. Leadership and influence is based on trust, and through building your character so you can build trust with others.
It won’t matter what level of authority you have, whether you’re a team member, a supervisor or a manager. Anybody in any industry can lead people this way.
Being a team member and beating your targets or objectives sooner than was expected, that is the best place for you to build trust and increase your influence. You don’t need to have a job title or position to do that.
Your boss is your number one customer remember, so all you need is the passion and the will to put in the extra effort. You must be willing to make the sacrifices that will enable you to beat your targets sooner rather than later.
But, don’t just stop at your boss. You want to increase your influence and build trust with as many people as you can. You never know who you might need to call on for a helping hand in the future.
Remember I told you the story earlier about me walking around the shop floor and the facilities team member asked me for a mop? I was a few levels above his supervisor, but to me that wasn’t an issue.
He needed my help and I was more than happy to help him. His immediate supervisor didn’t help him, or it may have not been a huge priority to him, so he was going to help him later than expected.
This created distrust between the supervisor and the facilities team member, and the relationship between them broke down.
I was pretty sure that helping him increased my influence throughout the team. He would have done some good advertising for me by spreading the word. In fact I was even thanked by some of his team members, which made me feel great.
Remember this, if a person has a problem with you, it is their problem and not yours. The problem has nothing to do with you. However, if a person doesn’t trust you, that has nothing to do with them, and everything to do with you.
It is impossible to force a person to trust you. The only way to gain a person’s trust is by making the right decisions that will make you a trustworthy person. Other people can then make the decision to either trust you or distrust you, depending on the decisions that you make.
Now we’re coming towards the end of this post, start thinking about what principle you are going to work on first. What do you need to start doing differently? Who do you need to start building trust with first?
What obstacles could be in your way, and how are you going to remove them? Try your best not to make any excuses. This is your future we are talking about, make it good.
I welcome hearing how this post has influenced the way you think, the way you lead, or the results you have achieved because of what you’ve learned in it. Please feel free to share your thoughts with me by commenting below.
All the best,
By Tom Lawrence
Keywords: Culture, Leadership, Transformation
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