ASQ Great Britain Section Webinar Jun 2021 – Peter F Gallagher Speaking on Change Management and Quality


I have been a member of the ASQ for many years and hold a Manager of Quality/Organizational Excellence Certification - CMQ/OE. This will be the third time I will be speaking to the American Society of Quality (ASQ) and I am always invigorated by their energy, drive and passion for quality and improvement.  I will be speaking to the ASQ Great Britain Section on:

      ‘Ten Change Management Lessons Learned Leaders SHOULD Know’

There is a big difference in leading normal-day-to-day operations and leading organisational change, quality or improvement initiatives. They require a different set of skills and very often leaders are not set-up to lead organisation change, quality or improvement initiatives. Successful change implementation is one of the biggest problems that modern organisations face. We are in the middle of 4IR, the strategic imperative to change is clear and without doing things differently our organisation is unlikely to succeed or be in business


     Topics include:

  • Introduction: Change Management Benefits - Managed Change Vs Unmanaged or Reactive Change.
  • Sponsorship: "Sponsorship is the single most important factor in change success"
  • Change History Assessment© (CHA©): “To achieve future organisational change management success, analyse previous change history to mitigate previous weakness and enhance future success”
  • Manage Resistance: “Nothing negatively impacts organisation performance quicker than employees who resists change and who believes that the way they work today is the way they will work tomorrow”

Practical Takeaways:

  1. Organizational change management is a game changer for success project delivery
  2. Proactive sponsorship and leadership alignment critical success factors
  3. To achieve future organisational change management success, assess previous change
  4. There will always be resistance
  5. The leadership team needs to be aligned
  6. Change leadership skills can be developed through gamification

Peter consults, speaks, and writes on the Leadership of Change®. For further reading please visit our websites: Peter-F-Gallagher

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Author Publications:

#LeadershipOfChange #ChangeManagementLeadership #ChangeManagement

#a2BConsulting C-Suite Change Consulting, Change Leadership Alignment and Gamification

By Peter F Gallagher

Keywords: Leadership, Change Management, Business Strategy

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