Tom is a dynamic, client-centric executive with over 21 years of global experience transforming sales operations and strategy for Fortune 500 organizations across US, Europe, and APAC. He has a proven track record of leading high-performing, cross-functional teams and delivering measurable business outcomes through digital transformation, AI-driven innovation, and operational excellence.
As Head of Sales Platforms & Insights at Tech Mahindra, Tom leads the integration of advanced sales platforms and AI-driven solutions to elevate sales productivity and operational efficiency across the sales ecosystem. He has pioneered the onboarding of AI-enabled sales tools and Agentic AI solutions, directly contributing to measurable improvements in sales outcomes and team performance.
Tom has successfully led post-merger integrations for 10 acquired firms, reducing integration timelines by 15%, and has driven synergy sales and sales productivity improvements at scale. He has managed a $1.3B sales operations portfolio, closed $100M+ TCV deals, and implemented AI-powered sales enablement tools that have redefined go-to-market strategies and empowered sales teams.
Recognized with the Michael Dell Champion Award and multiple client honors for operational excellence; Tom thrives in challenging environments—optimizing sales platforms (Salesforce, Oracle, HubSpot) and spearheading large-scale CRM transformations. His leadership style blends strategic vision with hands-on execution, leveraging analytics and GenAI to unlock new growth, foster inclusion, and build future-ready teams.
He is passionate about driving growth, innovation, and operational excellence at scale through people, process, and technology. Tom is the leader organizations seek when they need transformative results and sustainable growth in sales operations and strategy.
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Key Achievements:
• Heads Sales Platforms & Insights at Tech Mahindra, leveraging AI to drive sales productivity and ecosystem innovation
• Led post-merger integration for 10 firms, reducing integration time by 15%
• Managed a $1.3B sales operations portfolio and closed $100M+ TCV deals
• Improved sales productivity by 13%+ via AI and analytics
• Built and led global teams of 60+ across Fortune 500s
• Recipient of the Michael Dell Champion Award and multiple client recognitions
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Tom’s story is defined by his ability to blend executive leadership with tactical execution, consistently delivering measurable impact for global enterprises.
Available For: Advising, Consulting, Speaking
Travels From: Bengaluru
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Points based upon Thinkers360 patent-pending algorithm.
