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Sam Gupta

Principal Consultant at ElevatIQ Inc

Toronto, United States

Sam Gupta has been an ERP thought leader in the digital transformation space for nearly two decades, with the primary focus on financial systems and ERP. He has been part of large transformation initiatives for fortune-500 corporations but now spends his time consulting with SMEs as a Principal Consultant at ElevatIQ.

He is involved with digital transformation projects ranging from enterprise technology selection, integration, upgrade, implementation, and training.

Sam regularly speaks at industry conferences and contributes his experiences through many popular blogs and publications.

He also hosts a podcast called WBSRocks focused on business growth through digital transformation and ERP where he interviews top influencers and executives from ERP, Supply Chain, Digital Transformation, Supply Chain, and Accounting.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Toronto, ON
Speaking Topics: ERP, Digital Transformation, Business Systems, E-commerce, Supply Chain, Industry 4.0

Speaking Fee $200 (In-Person)

Personal Speaking Website: wbs.rocks
Sam Gupta Points
Academic 0
Author 1372
Influencer 128
Speaker 106
Entrepreneur 50
Total 1656

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

ERP Thought Leadership Driving Digital Transformation
August 09, 2021
Webinar : How to Successfully Approach ERP Software Implementation
August 09, 2021
The Marriage of ERP and eCommerce
August 09, 2021

Featured Topics

Why defining business architecture is important before investing in IT or technology?

They say garbage-in-garbage-out when it comes to implementing digital systems. While business architecture may come across as a technical term, the true essence of business architecture is to map the blueprint of your current processes and vision while decoupling the technical solutions. It is similar to drawing a blueprint of your house on a piece of paper before you start constructing it. This exercise helps in identifying the right digital solutions and prevents significant financial risks.

How to start on the e-commerce journey for the first time and grow?

Most manufacturers rely on traditional methods of selling and shy away from modern techniques such as e-commerce. While traditional models existed for ages, they didn't require you to be razor-sharp with your focus, as word-of-mouth wasn't as expensive. And even if you didn't have your business model as refined, you probably survived, and you might argue that you grew to your desired rate. However, e-commerce requires you to refine your business model and understand your ideal customer profile deeper. Or you could be out of cash before you even realize it.

Industry 4.0 Requires a Connected Business System Architecture

Collecting data is easy, but gleaning insights from data have always been challenging. And actionable instructions or the orchestration layer built based on the gleaned insights is even more difficult. But this is where the real value of industry 4.0 initiatives is when machines and software can learn the context in real-time and take actionable steps that will positively impact the bottom line.

Company Information

Company Type: Company

Areas of Expertise

Business Continuity
Business Strategy
Change Management
Cloud 30.11
CRM 30.81
Customer Experience
Digital Transformation 49.90
ERP 100
IoT 30.31
Marketing 31.10
Mergers and Acquisitions
Retail
Sales 30.56
Entrepreneurship 30.52
Management 30.31
Supply Chain 30.11
Security 31.16
AI
Digital Disruption 30.05

Industry Experience

Aerospace & Defense
Automotive
Building Materials, Clay & Glass
Consumer Products
Furniture
High Tech & Electronics
Industrial Machinery & Components
Manufacturing
Metal Products
Pharmaceuticals
Retail
Travel & Transportation
Wholesale Distribution

Publications

34 Article/Blogs
Top 10 ECommerce Platforms in 2022
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July 03, 2022
Most people relate eCommerce platforms to coupons flying all over the website. But eCommerce has a much broader scope. For example, you probably already have eCommerce capabilities with your website as your contact us form acts as the lead acquisition source. So whether you transact over web or not,

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Tags: Digital Disruption, ERP

Top 10 CRM Systems in 2022
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June 26, 2022
Historically, sales and marketing departments weren’t as complex operationally. They could manage their workflows through ad-hoc tools such as spreadsheets or siloed software. However, this is no longer enough for today’s sales and marketing departments. Now they require several systems that can

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Tags: Digital Transformation, ERP, CRM

Top 10 Systems for Your Enterprise Architecture in 2022
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June 26, 2022
Enterprise architecture is more than a technical concept. It’s a glue that binds four major foundational blocks for organizations: people, processes, technology, and products/services. Generally, these four blocks compete for your dollars. As you grow, the need for efficiency and process colla

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Tags: Digital Transformation, ERP

Top 10 Pharma ERP Systems in 2022
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June 12, 2022
The pharma ERP systems contain specialized features unique to the pharma industry. In contrast, the vanilla ERP systems may require additional development and testing time with a very high likelihood of failure due to the subject matter expertise required to enable such features.  For example, one

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Tags: Digital Transformation, ERP

Top 10 Medical Device ERP Systems in 2022
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May 28, 2022
The medical device industry is unique with its need for an ERP system. In fact, the industry contains two major groups. The first segment produces consumables, while the second one makes medical imaging and cancer machines equipment. These groups follow different processes such as sales, manufacturi

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Tags: Digital Transformation, ERP

Top 10 Aerospace and Defense ERP Systems in 2022
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May 08, 2022
Aerospace and defense companies have one of the most stringent quality and regulatory requirements. It is especially true for companies that might be tier 1 or tier 2 in the A&D ecosystem. In fact, at times, companies don’t want to serve A&D ecosystems. They don’t want to do it d

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Tags: Digital Transformation, ERP

Top 10 Automotive ERP Systems in 2022
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May 07, 2022
The automotive industry is unique in its ERP needs. Unlike other comparable industries such as aerospace, the consumer-driven nature makes the processes extremely difficult and unpredictable in this industry. These behaviors drive the need for newer products and modifications to the existing product

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Tags: Digital Transformation, ERP

Top 10 Large Company ERP in 2022
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May 01, 2022
Large, global companies operating in more than ten countries require a consolidated system footprint. Smaller companies, on the other hand, might be manageable to manage with disconnected systems and countries. It gets extremely difficult once you grow past that phase. These companies also need deep

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Tags: Digital Transformation, ERP

Top 10 Mid-sized Business ERP in 2022
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April 10, 2022
Your problems will be different once you grow past $50 million in revenue. You can no longer survive with the ad-hoc planning and would require tighter integration of processes to grow to the next inflection point. While most people might not understand how startups and small companies may differ, m

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Tags: Digital Transformation, ERP

Top 10 ERP Systems for Small Business in 2022
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April 10, 2022
Most people perceive SMB organizations differently. In fact, some people suggest that the companies that have the process complexity of an enterprise must be referred to as SMEs (small-to-medium-sized enterprises). And this distinction is critical as they could be as complex as large. In fact, at ti

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Tags: Digital Transformation, ERP

Top 10 ERP Systems for Startups in 2022
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April 10, 2022
While most ERP systems may appear alike in terms of their capabilities, they all serve a specific size of a customer base. As companies grow in their size, they go through several stages of growth with varying process complexity. And each phase is different with the amount of planning and control an

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Tags: Digital Transformation, ERP

Top 10 Construction ERP Systems in 2022
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March 20, 2022
The construction industry needs specialized construction ERP systems due to the unique requirements for accounting and payroll. And that is probably the reason why accountants need to go through another course on construction accounting if they plan to switch to this industry. Additionally, any indu

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Tags: Digital Transformation, ERP

Top 10 Distribution ERP Systems for 2022
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March 19, 2022
The top 10 distribution ERP systems are great. But do distribution businesses require specialized ERP systems? Well, let’s look at the distribution business model. So how hard could a distribution business be? You simply buy and sell products. Right? Well, the distribution processes could be a

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Tags: Digital Transformation, ERP

Top 10 Manufacturing ERP Systems for 2022
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March 14, 2022
Manufacturing companies always needed far deeper ERP capabilities than other industries due to the large inventory carrying costs, production efficiencies, and regulatory controls. The manufacturing industry is also one of the most competitive. It is competitive as each ERP vendor is trying to grab

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Tags: Digital Transformation, ERP

Top 10 ERP Systems for 2022
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March 07, 2022
The top 10 ERP systems lists cause more harm than good. And you should never select your ERP based on a top 10 list. However, there are instances where the top 10 lists might be useful. For example, if your goal is to build your career on a product, you should be betting on the […]
The post To

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Tags: Digital Transformation, ERP

Top 10 ERP Vendors for 2022
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February 27, 2022
There is always a lot of noise in the ERP market. Some ERP vendors may have a significant market share. But you might never hear from them just because they might be busy building their product capabilities than spending on marketing hype. There is also a misunderstanding of how the ERP market works

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Tags: Digital Transformation, ERP

Top 10 ERP: Most Oversold ERP Systems in 2022
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February 20, 2022
As you are ramping up your ERP evaluation journey, your goal might be to identify the top 10 ERP systems for your industry quickly. While this is a great strategy to expedite the process, the top 10 ERP system lists might result in false positives and negatives. It is so as the ERP decision pro

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Tags: Digital Transformation, ERP

You Lose Money With Fake Cloud
Acumatica Official Blog
September 30, 2021
Cloud has always been a highly controversial topic. Its definition changes with each handshake. With such a misunderstanding, there are several variations of cloud ERP systems available. You could gain significant financial benefits with an actual cloud-based ERP solution, and you might lose with an artificial one. Therefore, it’s essential to understand the difference between a fake and a real cloud.

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Tags: Cloud, Digital Transformation, ERP

Why Manufacturers Need a Solid SKU Strategy for E-commerce Success
Industrial Media, LLC
June 24, 2021
Who would think that a number as simple as a stock-keeping unit (SKU) could drive your business processes and impact your customer experience? Also, regardless of whether you reference it as part number, inventory ID, or SKU, you need a way to quickly identify your inventory and locate them in your warehouse, whether you are consuming it for your production or shipping it to a customer.

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Tags: Digital Transformation

Do ERP Systems Belong in a Corporate Office or Shop Floor?
Manufacturing.net, Industrial Equipment News
February 10, 2021
When executives think of the manufacturing ERP systems, they often relate with them to be limited to corporate offices' administrative functions. This misconception may partly be because of how the Purdue Model depicted the place for business or ERP systems.

Along with this misunderstanding, limitations of traditional ERP systems, perceived fear of cyber-attacks, and underutilization of ERP capabilities played a notable role in why ERP systems rarely communicated with the shop floor. While modern manufacturing ERP systems have come a long way to support shop floors' needs, these psychological barriers prevent manufacturing companies from taking full advantage of ERP systems.

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Tags: Digital Transformation, ERP, IoT

Manufacturing ERP Needs to Be More Than Vanilla
Infor Official Blog
November 19, 2020
As an ERP buyer for manufacturing, you will come across several options with their claim to be suitable for any industry or situation. In reality, each ERP systems' design supports concrete business processes based on size and micro-vertical. Implementing an ERP outside its core expertise increases the risk and costs for you.

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Tags: Digital Transformation, ERP

ERP System Price: How Much Does ERP Software Cost?
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November 17, 2020
ERP system price is complex to understand. It contains several variables impacting not only your costs but the outcome of your project. With several options available, it’s often hard to compare them and assess the actual ERP software cost of ownership. Although you might appreciate the straight-f

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Tags: Digital Transformation, ERP

Document Management: A Need for Manufacturing ERPs
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October 18, 2020
Manufacturers have varying document management maturity levels. Some manufacturing companies have well-defined processes for managing their documents, while others struggle with their ad-hoc procedures. Although you might manage to collaborate using ad-hoc methods, they are also a leading cause of t

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Tags: Digital Transformation, ERP

A DIY ERP Implementation: Do You Need Consulting Help?
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October 09, 2020
The DIY ERP implementation is on the rise. Before considering it, read on to understand the risks associated with this approach.
The post A DIY ERP Implementation: Do You Need Consulting Help? appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

Five Solid Reasons to Upgrade Your Outdated ERP Today
Infor Official Blog
September 30, 2020
We all had good and bad experiences with our lives. If an ERP project doesn't deliver its benefits per your expectations, the experience may leave a sour taste in our mouths. With such prior experience, you may have lost faith in the claims of digital transformation. You may not even be willing to open up any conversations about ERP innovation regardless of its benefits.

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Tags: Digital Transformation, ERP

You Need to Read This Before Buying QuickBooks’ WMS Add-On
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September 20, 2020
QuickBooks’ design doesn’t support the operational processes of a growing company. Read on to learn
The post You Need to Read This Before Buying QuickBooks’ WMS Add-On appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

A Comprehensive Review of ERP Purchase Process
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September 13, 2020
Finding a suitable ERP system for your company and going through the long ERP purchase process could be stressful and frightening because of the unforeseen risks and required persuasion. If you are responsible for finding a new ERP for your organization (and this is your first time buying an ERP), t

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Tags: Digital Transformation, ERP

Your New ERP No Longer Requires You to Lose Valuable Historical Data
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September 12, 2020
Migrating ERP historical data has never easier. Traditionally SME businesses sacrificed it. Read to learn why it is no longer an issue
The post Your New ERP No Longer Requires You to Lose Valuable Historical Data appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

5 Reasons Why Canadian Frozen Food Manufacturers Require Deeper ERP Capabilities
Mentor Works Official Blog
September 08, 2020
If you are new to Canada’s consumer packaged goods (CPG) manufacturing sector, you might think that frozen food must be the most straightforward business to run. Isn’t the frozen food business all about cutting vegetables, throwing them in the freezer, and making tons of money? Well, while that is somewhat true, the perspective of ERP process complexity sees it as one of the trickier business operations.

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Tags: Digital Transformation, ERP

Six ERP Features the Event Management Industry Uniquely Needs
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September 07, 2020
Companies in Exhibit or event management industry require unique ERP capabilities including project-based manufacturing. Read on to know why
The post Six ERP Features the Event Management Industry Uniquely Needs appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

Five Ways the Exhibit Management Industry Benefit From ERP
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September 07, 2020
Exhibition or a trade show companies have a lot of moving parts in managing their complexity, read along to learn how ERP benefits you.
The post Five Ways the Exhibit Management Industry Benefit From ERP appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

Ontario Automotive Modernization Program Grants for Manufacturing Innovation
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August 27, 2020
You can qualify for O-AMP program if you are an auto manufacturer or supplier. Read more to learn if you may be qualified
The post Ontario Automotive Modernization Program Grants for Manufacturing Innovation appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

Sticking With EPICOR Was Always Risky but Now Could Be Riskier
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August 26, 2020
Epicor has always had challenges. With KKR pulling off its investment, it could be even more challenging for Epicor. Read more to learn why
The post Sticking With EPICOR Was Always Risky but Now Could Be Riskier appeared first on ElevatIQ | ERP Consultant in Greater Toronto Area | Ontario.

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Tags: Digital Transformation, ERP

What Types of ERP Systems Are Available for Canadian Manufacturers?
Mentor Works Official Blog
August 18, 2020
ERP systems for Canadian manufacturers are also full of choices, but the choice they make might be make-or-break for their business. Through this article, Canadian manufacturers will learn their options and how to find an ERP system that will “make” them.

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Tags: Digital Transformation, ERP

1 Corporate Partner
Century Business Solutions Partners with ElevatIQ to Deliver Credit Card Processing within Acumatica
PRWeb
October 08, 2020
The partnership between Century Business Solutions and ElevatIQ will allow merchants to process payments directly within Acumatica, providing new productivity gain, lowering processing fees and increasing data security.

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Tags: Digital Transformation, ERP

2 Founders
Founder
WBSRocks
October 01, 2020
WBSRocks is a community and a media company focused on digital transformation and business growth. It runs several initiatives including a podcast, clubhouse rooms, happy hours, Twitter chat, slack, and LinkedIn communities, and a network of LinkedIn influencers.

WBSRocks helps companies that are looking to create white-labeled communities and podcasts around their target audience utilizing our network. These communities help companies in expediting content development, growing their network, and recruiting and building relationships with their target customers and influencers.

WBSRocks is capable of managing the end-to-end process of community development including recruiting the target customers, launching a white-labeled podcast, building the audience and buzz around the podcast, inviting them to speak on the podcast, interviewing them on the topic aligned with brand offerings, promoting on podcasting and social media platforms, and finally nurturing relationships to find leads.

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Tags: Digital Transformation, ERP

CEO / Principal Consultant
ElevatIQ Inc.
December 01, 2015
ElevatIQ is a digital transformation consulting firm with a focus on business process automation, customer experience, continuous improvement, and marketing automation. ElevatIQ helps with the procurement of business systems (such as ERP and CRM) and provides implementation assistance for the systems produced by tier I publishers. Through its partnership model with several edge software providers, ElevatIQ is your one-stop shop for all your business transformation and digital needs.

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Tags: Digital Transformation, ERP

1 Panel
Webinar : How to Successfully Approach ERP Software Implementation
SelectHub
July 15, 2021
A panel of experts answers everything you wanted to know but were afraid to ask about implementing ERP and other enterprise software for optimal results

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Tags: Digital Transformation, ERP

446 Podcasts
WBSP351: Grow Your Business by Understanding Pronto ERP's Capabilities, an Objective Panel Discussion
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July 19, 2022
Pronto is not a household name among the ERP options available in the market unless you are from Australia or New Zeeland. Also, Australia is a different beast when it comes to meeting the statutory requirements of that country. Australia's economy is heavily influenced by specific industries s

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Tags: Digital Transformation

WBSP350: Grow Your Business by Learning the Nuances of Lease Accounting w/ Greg Kautz
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July 18, 2022
Lease accounting has a lot of moving pieces. And they are always changing due to the ever-evolving regulations around lease accounting. If you don’t keep up with your lease valuations and amortization schedules, you might be exposing yourself to financial risks. Also, these changes drive the admin

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Tags: Digital Transformation

WBSP349: Grow Your Business by Understanding 3DCart’s Capabilities, an Objective Panel Discussion
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July 13, 2022
Choosing an eCommerce platform is hard. You have plenty of options to choose from in the market. But they all have specific capabilities and are designed for a specific purpose. Some of the nuanced options, such as gift wrap or style, could be harder to build if they are not supported natively by th

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Tags: Digital Transformation

WBSP348: Grow Your Business by Understanding Epicor Prophet 21's Capabilities, an Objective Panel Discussion
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July 12, 2022
Epicor Prophet 21 has always been extremely popular among industrial distributors. But is Epicor P21 fit for all businesses? Can it work for manufacturing as well as distribution? How about businesses that might manufacture as well as distribute? How is it different from other Epicor products such a

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Tags: Digital Transformation

WBSP347: Grow Your Business by Learning the eCommerce Nuances for Furniture Manufacturers w/ Robert Giovannini
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July 11, 2022
The furniture industry is extremely unique as while its distribution processes might be similar to other distribution industries, each product is custom-made. And this makes implementing eCommerce for furniture manufacturers extremely challenging. The manufacturers also need to make sure that there

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Tags: Digital Transformation

WBSP346: Grow Your Business by Learning the Pros and Cons of Partial Order Processing and Early Shipping Business Processes, a Live Interview w/ a Panel of Experts
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July 07, 2022
The rising consumer expectations and growing trend of marketplaces are driving the order processing complexity for businesses. Sales order processing is increasingly complex. You have challenges such as partial delivery. In some industries, the entire order-to-cash cycle needs to be closed for a lin

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Tags: Digital Transformation

WBSP345: Grow Your Business by Understanding A2X’s Capabilities, an Objective Panel Discussion
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July 06, 2022
A2X is not the name you might recognize unless you are in the Xero or Shopify ecosystem. But they have created a new category of software, which seems exciting for eCommerce merchants, especially due to the amount of additional overhead you add with each marketplace you sell on. Each marketplace and

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Tags: Digital Transformation

WBSP344: Grow Your Business by Understanding Infor LN's Capabilities, an Objective Panel Discussion
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July 05, 2022
Infor LN has been the household name for many Automotive and Aerospace companies. If they can't relate with Infor LN, they will definitely recognize BaaN. At one point, when BaaN won Boeing as their account, there was a prediction that BaaN may be a clear threat to SAP. But unfortunately, runni

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Tags: Digital Transformation

WBSP340: Grow Your Business by Understanding SAP Business One's Capabilities, an Objective Panel Discussion
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July 05, 2022
While you might feel that SAP does not care for the SMB market, SAP Business One is one of the most successful products. SAP Business One incorporates all the great features such as financial control and relationship map, along with the speed of the HANA database. SAP Business One also has a similar

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Tags: Digital Transformation

WBSP343: Grow Your Business by Learning the Importance of Centralizing ERP Shared Services w/ Brian G Shannon
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July 04, 2022
The large companies that are present in more than 10 countries and have more than 50K employees need operational efficiencies at a different scale. The efficiencies at the plant or at the entity level are no longer enough. You need to figure out the shared services model where the lower-cost service

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Tags: Digital Transformation

WBSP342: Grow Your Business by Learning the Pros and Cons of Kitting Business Processes, a Live Interview w/ a Panel of Experts
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June 30, 2022
If you're an e-commerce brand, kitting would not be new to you. Kitting could be a great tool to increase the average order value and differentiate yourself from the competition without necessarily launching a new product line. But kitting requires your inventory to be aligned across channels t

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Tags: Digital Transformation

WBSP341: Grow Your Business by Understanding ShipBob’s Capabilities, an Objective Panel Discussion
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June 29, 2022
If you are an eCommerce brand and starting on the eCommerce journey, 3PL may appear to be an attractive option. You might feel that the only thing matters for eCommerce is sales and marketing. But as you advance in your journey, you will quickly realize how critical your operations are for your cust

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Tags: Digital Transformation

WBSP339: Grow Your Business by Learning the Nuances of B2B Digital Commerce Processes w/ Jay Schneider
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June 27, 2022
Digital commerce initiatives require your product, channel, and customer data in order. Or they might not pay off as you might never get the desired results from them as you expect. While both B2B and B2C eCommerce efforts have their share of challenges, the B2B space experiences complex relationshi

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Tags: Digital Transformation

WBSP338: Grow Your Business by Learning the Pros and Cons of Blanket Orders Business Processes, a Live Interview w/ a Panel of Experts
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June 23, 2022
When it comes to blanket orders, the business community has mixed feelings about whether they add real value to the business. But their implementation could be all over the place as well. The legacy systems that didn't support the blanket order functionality natively had to come up with creativ

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Tags: Digital Transformation

WBSP337: Grow Your Business by Understanding ShipHype’s Capabilities, an Objective Panel Discussion
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June 22, 2022
When you look at the eCommerce fulfillment space, there are many options out there. And most of these options could appear very similar. In fact, sometimes it's very hard to spot the difference between a 3PL and an eCommerce fulfillment software, as both software might appear similar. Just beca

Tags: Digital Transformation

WBSP336: Grow Your Business by Understanding Epicor Kinetic's Capabilities, an Objective Panel Discussion
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June 21, 2022
When it comes to ERP software designed for manufacturing, you will find dozen of options. But none of them come close to meeting the needs of complex manufacturers. Even the software that will claim to be designed for hybrid manufacturing and raved by their customers are really lean on manufacturing

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Tags: Digital Transformation

WBSP335: Grow Your Business by Learning the Digital Process Complexity of the Water Industry w/ Noemi Kis
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June 20, 2022
One T-shirt takes around 700 gallons of water to manufacture. This is how important the water industry is that not many people understand. The water industry also has a complex sales cycle with several handshakes in the process. And yet it has one of the most legacy processes for the aftermarket ind

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Tags: Digital Transformation

WBSP334: Grow Your Business by Learning the Pros and Cons of Dropshipping Business Processes, a Live Interview w/ a Panel of Experts
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June 16, 2022
Most eCommerce companies can't survive without dropshipping. They might not have the funds to carry the inventory or build fulfillment centers to support customers in every location. But dropshipping is not as easy as building the website, finding the vendors, and start collecting cash. Incorpo

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Tags: Digital Transformation

WBSP333: Grow Your Business by Understanding Ordoro's Capabilities, an Objective Panel Discussion
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June 15, 2022
When it comes to the options available for eCommerce merchants in the QuickBooks ecosystem, there is no shortage. In fact, we have so many options that sometimes it might be a project in itself to find the right tools and use them for the purpose it was originally designed for. There are inventory t

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Tags: Digital Transformation

WBSP332: Grow Your Business by Understanding Infor CloudSuite Industrial's Capabilities, an Objective Panel Discussion
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June 14, 2022
There have been several attempts to segment manufacturing processes such as make-to-order, make-to-stock, engineer-to-order, and project-based manufacturing. Some segment it based on discreet vs. process manufacturing. But the reality is that the manufacturing industry is so broad that each micro-ve

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Tags: Digital Transformation, ERP

WBSP331: Grow Your Business by Learning the System and Process Complexity of the Packaging Industry w/ Megan Gamble
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June 13, 2022
While the products get the most attention in a manufacturing company, the packaging is equally important when it comes to the CPG world. Also, the systems and operational needs are completely different when we compare different players in the packaging industry, starting from packaging suppliers, pa

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Tags: Digital Transformation, ERP

WBSP330: Grow Your Business by Learning the Pros and Cons of Centralized vs. Decentralized Order Processing, a Live Interview w/ a Panel of Experts
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June 09, 2022
Not many businesses understand how to capitalize on the synergies of truly globally integrated organizations. They struggle to bring all the departments together from one plant. Bringing together all the entities and sites in one system is a much harder lift than you would think. Sometimes you may b

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Tags: Digital Transformation, ERP

WBSP329: Grow Your Business by Understanding Flowtrac's Capabilities, an Objective Panel Discussion
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June 08, 2022
There are many different apps out there in the eCommerce space. Some go by eCommerce operations platform. Some call them multi-channel management platforms. Some can do warehouse management and proof of delivery. Some even claim that how they are going to change the industry by replacing the bigger

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Tags: Digital Transformation, ERP

WBSP328: Grow Your Business by Understanding Microsoft Dynamics 365 Business Central's Capabilities, an Objective Panel Discussion
Import from wordpress feed
June 07, 2022
There is a very thin line between mainstream and project-based manufacturing. Is software development manufacturing? How about constructing a house? The manufacturing systems that are designed for mainstream manufacturing, such as make-to-stock, made-to-order, configure-to-order, and engineer-to-ord

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Tags: Digital Transformation, ERP

WBSP327: Grow Your Business by Learning About the Procurement Maturity Model and Governance Framework w/ Anna McGovern
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June 06, 2022
While Sales and operations planning is the shared responsibility of both sales and operations. Sales typically have far more clout while procurement with very little to no say in it. And as a result, most SMB organizations end up stocking the inventory far more than they need. And this overstocking

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Tags: Digital Transformation, ERP

WBSP326: Grow Your Business by Learning the Pros and Cons of iPaaS vs. Point-to-Point Integration, a Live Interview w/ a Panel of Experts
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June 02, 2022
When most people think of integration, they just feel that as long as you have APIs, you should be good. Well, the integration projects could be harder than building software from the ground up. When you build or implement software, you speak one language. On the other hand, when you integrate two s

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Tags: Digital Transformation, ERP

WBSP325: Grow Your Business by Understanding Webgility's Capabilities, an Objective Panel Discussion
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June 01, 2022
Did you know that only 10% of the sellers on Amazon generate over $100,00 a year? And while 90% of these sellers have the same complexity as their peers at $100 million, they don't have the same deep pockets to spend the money on integration and IT. While the options may not be perfect, they ne

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WBSP324: Grow Your Business by Understanding SAP Business ByDesign's Capabilities, an Objective Panel Discussion
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May 31, 2022
If Infor is the largest ERP vendor that no one knows about, SAP Business ByDesign is the product from the largest ERP vendor that no one knows about. Some even doubt if there is any future for the product. The SAP resellers like to cannibalize products from their own portfolio in the hope of getting

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WBSP323: Grow Your Business by Learning From the Story of Process Transformation of a Chemical Company w/ Paul Vragel
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May 30, 2022
Inventory and on-time delivery are two major factors that show that your processes may require transformational change. These issues could lead to long production meetings chasing late orders or raw materials. They could also lead to ad-hoc arrangements and process inefficiencies that might be the i

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WBSP322: Grow Your Business by Understanding Sage X3's Capabilities, an Objective Panel Discussion
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May 26, 2022
Discrete manufacturing space is crowded with several solutions. But there are only a few that are really good at process manufacturing and agriculture verticals. The process manufacturing has unique nuances with requirements such as traceability, sub-lots, sub-batches, and formulation management. Th

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WBSP321: Grow Your Business by Learning ERP Requirements Management, a Live Interview w/ a Panel of Experts
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May 25, 2022
Most people don't understand the importance of requirement management when it comes to ERP. ERP should be as easy as dumping your SKUs, customers, and vendors inside the ERP system. And that's it, right? Well, the ERP system could quickly become the black box, similar to the tribal knowled

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WBSP320: Grow Your Business by Understanding Zentail's Capabilities, an Objective Panel Discussion
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May 24, 2022
Selling on multiple channels is hard. They all have their rules and unique business models. Also, the channels and marketplaces are evolving on a daily basis. If you were to manage each of the channels manually, it could quickly become your day job to manage them. Also, even if you were able to do t

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WBSP319: Grow Your Business by Learning the Nuances of Canadian Cannabis Industry w/ Abu Asif
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May 23, 2022
Cannabis is a unique industry. You have significant reporting requirements that are ever-changing. And the priorities may change overnight due to the investment risks associated. Also, you run the risk of losing your license if you cannot comply with the requirements. For these reasons, the unsettli

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WBSP318: Grow Your Business by Understanding Microsoft Dynamics 365 Finance & Operations' Capabilities, an Objective Panel Discussion
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May 19, 2022
When it comes to the needs of large enterprises with more than $1B in revenue, there are only a few solutions that can meet their needs. These solutions have extremely deep capabilities with their localization and globalization. But they are equally deep in their supply chain planning, transportatio

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WBSP317: Grow Your Business by Learning ERP Test Plan Best Practices, a Live Interview w/ a Panel of Experts
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May 18, 2022
Building a test plan is hard. Executing is even harder. And if you are building a test plan for ERP implementation, you have added challenges. The testing challenges are unique with ERP implementation because the users don't have as much experience with the software development life cycle. They

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WBSP316: Grow Your Business by Understanding Skubana's Capabilities, an Objective Panel Discussion
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May 17, 2022
eCommerce business models have grown in complexity exponentially. The channels such as Amazon and Walmart are always modifying their rules and business models. And it's hard for eCommerce brands to keep up with these regulations and have KPIs aligned with the changed regulations. If they are no

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WBSP315: Grow Your Business by Learning the Business Model Nuances of Oil and Gas Suppliers w/ David Dozer
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May 16, 2022
While you might feel that most distribution businesses might be alike, it's not the case. It is especially tricky in industries such as oil and gas due to their compliance requirements and unique quality processes. These companies also go through specific ISO processes that are different from o

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WBSP314: Grow Your Business by Understanding Sage Intacct's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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May 12, 2022
If you ask anyone their opinion about an ERP system, they will tell you that it's a system designed from the perspective of a CFO. Well, this might be partially true. But most CFOs would disagree with it. As they would not relate with these systems just like you. But there are a few systems tha

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WBSP313: Grow Your Business by Learning Financial Consolidation Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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May 11, 2022
If you have multiple subsidiaries, consolidating them could be a very involved process if you don't have an ERP system that natively supports multi-entity functionality. Your process might start with recording intercompany loans and interest earned through your subsidiaries. Then you might need

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WBSP312: Grow Your Business by Learning Through a Shopify Implementation Case Study of a DTC Brand, a Live Interview w/ a Panel of Experts
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May 10, 2022
How would you feel if you walked into a store and the product you wanted wasn't available? What could you do as a customer service rep if you had this customer at your store? The sales rep in you might be tempted to swipe the credit card. But if you can't deliver on your promises, this tra

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WBSP311: Grow Your Business by Learning Shopify POS International Payment Implementation Challenges w/ Jacquelyn Laufer
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May 09, 2022
How difficult could the payment process through a POS be? You will probably take it for granted. If you can swipe a credit card in North America, why would be it be a problem in dealing with credit cards from the rest of the world? Well, when it comes to the financial processes internationally, each

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WBSP310: Grow Your Business by Understanding NetSuite's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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May 05, 2022
One thing is the most consistent about ERP systems is that you will always find surprises. And that is even true for systems that may be well-liked or rated. Also, it doesn't matter how versatile a solution could be. Their design would make them a natural fit only for certain industries. If you

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WBSP309: Grow Your Business by Learning Budgeting Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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May 04, 2022
There are various ways of creating a financial budget. In fact, the key to budgetary planning is not to spend time getting 99% accuracy with your budget. It's the monitoring of the budget that matters more. So that you can take appropriate actions based on how far off you are from your budget.

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WBSP309: Grow Your Business by Learning Budgeting Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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May 03, 2022
There are various ways of creating a financial budget. In fact, the key to budgetary planning is not to spend time getting 99% accuracy with your budget. It's the monitoring of the budget that matters more. So that you can take appropriate actions based on how far off you are from your budget. Budge

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WBSP308: Grow Your Business by Learning Social Commerce Strategy, a Live Interview w/ a Panel of Experts
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May 03, 2022
Social media offers one of the biggest opportunities for eCommerce companies. The opportunity could include starting from influencer marketing to targeting ads on social media. Yet not many companies truly understand how to take advantage of social media. The company that really understand the nuanc

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WBSP308: Grow Your Business by Learning Social Commerce Strategy, a Live Interview w/ a Panel of Experts
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May 02, 2022
Social media offers one of the biggest opportunities for eCommerce companies. The opportunity could include starting from influencer marketing to targeting ads on social media. Yet not many companies truly understand how to take advantage of social media. The company that really understand the nuanc

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WBSP307: Grow Your Business by Learning Supply Chain Nuances From the Construction Industry w/ Bahadir Erdem
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May 02, 2022
Each industry has its own unique supply chain challenges, irrespective of whether you are in the manufacturing industry or construction. In the case of construction, you have a long sales cycle and demanding projects where you need to make sure you have suppliers lined up as soon as the project clos

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WBSP307: Grow Your Business by Learning Supply Chain Nuances From the Construction Industry w/ Bahadir Erdem
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May 01, 2022
Each industry has its own unique supply chain challenges, irrespective of whether you are in the manufacturing industry or construction. In the case of construction, you have a long sales cycle and demanding projects where you need to make sure you have suppliers lined up as soon as the project clos

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Tags: Digital Transformation, ERP

WBSP306: Grow Your Business by Understanding SAP S/4 HANA's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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April 29, 2022
The best-run companies use SAP S/4 HANA. The platform really lives to its name with its depth in transactions, deep workflow and auditing capabilities, and most robust planning and forecasting capabilities. But, in general, it is also the most hated vendor and platform. But why is that? It's pr

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WBSP306: Grow Your Business by Understanding SAP S/4 HANA's Capabilities, an Objective Panel Discussion and Weekly Digital Trans...
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April 28, 2022
The best-run companies use SAP S/4 HANA. The platform really lives to its name with its depth in transactions, deep workflow and auditing capabilities, and most robust planning and forecasting capabilities. But, in general, it is also the most hated vendor and platform. But why is that? It's primari

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WBSP305: Grow Your Business by Learning How To Build Consensus Among Teams, a Live Interview w/ a Panel of Experts
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April 28, 2022
ERP vendors and resellers race in a competition that no one will ever win. It's the TIME required to implement ERP software. Most vendors will oversell how quick and easy their software package is, some even claiming to implement as fast as a month. These claims are nothing but overstated. The

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WBSP305: Grow Your Business by Learning How To Build Consensus Among Teams, a Live Interview w/ a Panel of Experts
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April 27, 2022
ERP vendors and resellers race in a competition that no one will ever win. It's the TIME required to implement ERP software. Most vendors will oversell how quick and easy their software package is, some even claiming to implement as fast as a month. These claims are nothing but overstated. The most

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WBSP304: Grow Your Business by Learning Private Label Dropshipping, a Live Interview w/ a Panel of Experts
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April 27, 2022
What do you buy as a consumer? Do you think you buy a product, brand, marketing hype, trust, confidence, or perception of being better, superior, healthy, wealthy, or smart? Well, one thing any marketer will tell you is that product is the least important of all, especially in the world of eCommerce

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WBSP304: Grow Your Business by Learning Private Label Dropshipping, a Live Interview w/ a Panel of Experts
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April 26, 2022
What do you buy as a consumer? Do you think you buy a product, brand, marketing hype, trust, confidence, or perception of being better, superior, healthy, wealthy, or smart? Well, one thing any marketer will tell you is that product is the least important of all, especially in the world of eCommerce

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Tags: Digital Transformation, ERP

WBSP303: Grow Your Business by Learning Operations Control Tower Strategies Through Industrial DataOps w/ Slimane Allab
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April 26, 2022
Most manufacturing companies are barely automated at the plant level. The premise of industry4.0 and specifically industry data ops is high. But it requires companies to have a centralized command and control, just like a supply chain control tower. The operational control tower will receive data fr

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WBSP303: Grow Your Business by Learning Operations Control Tower Strategies Through Industrial DataOps w/ Slimane Allab
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April 25, 2022
Most manufacturing companies are barely automated at the plant level. The premise of industry4.0 and specifically industry data ops is high. But it requires companies to have a centralized command and control, just like a supply chain control tower. The operational control tower will receive data fr

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WBSP302: Grow Your Business by Learning Integrated Supply Chain Strategies w/ Phil Kramer
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April 25, 2022
Supply chain is hard to define as it's very cross-functional in nature. It starts with receiving goods from vendors at your dock. And then it finishes with how you ship your shipments to your carrier. While these two touchpoints may be completely isolated, looking at your supply chain in an int

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WBSP302: Grow Your Business by Learning Integrated Supply Chain Strategies w/ Phil Kramer
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April 24, 2022
Supply chain is hard to define as it's very cross-functional in nature. It starts with receiving goods from vendors at your dock. And then it finishes with how you ship your shipments to your carrier. While these two touchpoints may be completely isolated, looking at your supply chain in an integrat

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WBSP301: Grow Your Business by Understanding Microsoft Dynamics GP's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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April 22, 2022
The announcement about the end of life of an ERP system has fired back every single ERP vendor. Whether we talk about Oracle announcement for JD Edwards, SAP announcement of ECC, or Microsoft announcement of GP, the vendors that have a lot of solutions in their customer base without very strong comm

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WBSP301: Grow Your Business by Understanding Microsoft Dynamics GP's Capabilities, an Objective Panel Discussion and Weekly Digi...
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April 21, 2022
The announcement about the end of life of an ERP system has fired back every single ERP vendor. Whether we talk about Oracle announcement for JD Edwards, SAP announcement of ECC, or Microsoft announcement of GP, the vendors that have a lot of solutions in their customer base without very strong comm

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Tags: Digital Transformation, ERP

WBSP300: Grow Your Business by Learning ERP Pricing and Discounting Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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April 21, 2022
Pricing and discounting will always be a religious debate in the organizations on who controls it. For pricing and discounts to work, you need your inventory and master data to be in order. Or the pricing strategies may fire back due to the inconsistent customer experience. Pricing and discounting a

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WBSP300: Grow Your Business by Learning ERP Pricing and Discounting Business Processes Best Practices, a Live Interview w/ a Pan...
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April 20, 2022
Pricing and discounting will always be a religious debate in the organizations on who controls it. For pricing and discounts to work, you need your inventory and master data to be in order. Or the pricing strategies may fire back due to the inconsistent customer experience. Pricing and discounting a

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WBSP299: Grow Your Business by Learning MOQ and How To Calculate It, a Live Interview w/ a Panel of Experts
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April 20, 2022
For an eCommerce business, inventory is everything. If you don't have enough inventory, you might lose on opportunities. If you have too much, your cash may be locked with the inventory. If you are working with vendors, they will not work with you unless you are willing to work with their prefe

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WBSP299: Grow Your Business by Learning MOQ and How To Calculate It, a Live Interview w/ a Panel of Experts
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April 19, 2022
For an eCommerce business, inventory is everything. If you don't have enough inventory, you might lose on opportunities. If you have too much, your cash may be locked with the inventory. If you are working with vendors, they will not work with you unless you are willing to work with their preferred

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Tags: Digital Transformation, ERP

WBSP298: Grow Your Business by Learning the Nuances of Amazon Business Models w/ Will Haire
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April 19, 2022
Amazon could appear like a massive opportunity. But to be successful on Amazon, you need a comprehensive strategy starting from SKUs to pricing and to your fulfillment. While Amazon could come across as frightening due to confusing terms and business models, Amazon provides several opportunities for

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WBSP297: Grow Your Business by Learning How To Implement Quality Systems w/ Anna Reyes-Potts
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April 18, 2022
The audit procedures require end-to-end traceability and visibility into your processes. While they might vary a bit across industries such as medical or aerospace, the fundamentals are still the same. They are the same in how you vet your suppliers, how you ensure that the due dates are accurate on

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WBSP298: Grow Your Business by Learning the Nuances of Amazon Business Models w/ Will Haire
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April 18, 2022
Amazon could appear like a massive opportunity. But to be successful on Amazon, you need a comprehensive strategy starting from SKUs to pricing and to your fulfillment. While Amazon could come across as frightening due to confusing terms and business models, Amazon provides several opportunities for

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Tags: Digital Transformation, ERP

WBSP297: Grow Your Business by Learning How To Implement Quality Systems w/ Anna Reyes-Potts
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April 17, 2022
The audit procedures require end-to-end traceability and visibility into your processes. While they might vary a bit across industries such as medical or aerospace, the fundamentals are still the same. They are the same in how you vet your suppliers, how you ensure that the due dates are accurate on

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Tags: Digital Transformation, ERP

WBSP296: Grow Your Business by Understanding Rootstock's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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April 15, 2022
What is one thing do you know about Salesforce fans? Well, for one, they absolutely love the salesforce platform. Me included! The love is so intense that they will do anything and everything to remain on Salesforce. And why not? There is not a single CRM platform that comes close to matching the de

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WBSP295: Grow Your Business by Learning UoM Conversions Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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April 14, 2022
How much of an impact might UoM conversions have on an ERP implementation? Well, if you asked a seasoned guy who has been part of a large implementation, UoM conversions fire back pretty bad. In fact, at times, they could be a make or break for the ERP implementations. The UoM conversions not suppor

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WBSP296: Grow Your Business by Understanding Rootstock's Capabilities, an Objective Panel Discussion and Weekly Digital Transfor...
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April 14, 2022
What is one thing do you know about Salesforce fans? Well, for one, they absolutely love the salesforce platform. Me included! The love is so intense that they will do anything and everything to remain on Salesforce. And why not? There is not a single CRM platform that comes close to matching the de

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Tags: Digital Transformation, ERP

WBSP294: Grow Your Business by Learning eCommerce Dynamic Pricing Strategies, a Live Interview w/ a Panel of Experts
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April 13, 2022
Most businesses struggle with providing consistent pricing across channels. Even when we think of static pricing, the systems and departments are not connected in how they price the product. The accounting may set the cost standards. But sales and marketing might maintain the pricing completely sepa

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WBSP295: Grow Your Business by Learning UoM Conversions Business Processes Best Practices, a Live Interview w/ a Panel of Expert...
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April 13, 2022
How much of an impact might UoM conversions have on an ERP implementation? Well, if you asked a seasoned guy who has been part of a large implementation, UoM conversions fire back pretty bad. In fact, at times, they could be a make or break for the ERP implementations. The UoM conversions not suppor

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Tags: Digital Transformation, ERP

WBSP293: Grow Your Business by Learning the Specification Management Strategies w/ Matthew Wright
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April 12, 2022
BOMs inside ERP systems are not designed to track specification data. If you have several variables associated with your BOMs, then you might need to track specifications separately. Even if you have PIM or PLM, you might still need the specification software as that can not only help in creating th

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WBSP294: Grow Your Business by Learning eCommerce Dynamic Pricing Strategies, a Live Interview w/ a Panel of Experts
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April 12, 2022
Most businesses struggle with providing consistent pricing across channels. Even when we think of static pricing, the systems and departments are not connected in how they price the product. The accounting may set the cost standards. But sales and marketing might maintain the pricing completely sepa

See publication

Tags: Digital Transformation, ERP

WBSP292: Grow Your Business by Learning To Solve Inventory Excess and Obsolescence Issues w/ Pete Grett
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April 11, 2022
If your physical and digital inventory may not be aligned and you don't have KPIs to track your excess inventory and obsolescence, you might be carrying aging inventory, and you might not be aware of that. Also, while some of the inventory may appear aging, if that is the critical inventory for

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WBSP293: Grow Your Business by Learning the Specification Management Strategies w/ Matthew Wright
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April 11, 2022
BOMs inside ERP systems are not designed to track specification data. If you have several variables associated with your BOMs, then you might need to track specifications separately. Even if you have PIM or PLM, you might still need the specification software as that can not only help in creating th

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Tags: Digital Transformation, ERP

WBSP292: Grow Your Business by Learning To Solve Inventory Excess and Obsolescence Issues w/ Pete Grett
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April 10, 2022
If your physical and digital inventory may not be aligned and you don't have KPIs to track your excess inventory and obsolescence, you might be carrying aging inventory, and you might not be aware of that. Also, while some of the inventory may appear aging, if that is the critical inventory for thei

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Tags: Digital Transformation, ERP

WBSP291: Grow Your Business by Understanding NextWorld's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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April 08, 2022
The developer community often thinks that the problem associated with ERP complexity or costs is technical. Time after time, we have seen developers championing how concepts such as no-code or open source can solve problems of the ERP world. The problems associated with ERP failures are very rarely

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WBSP290: Grow Your Business by Learning Product Costing Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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April 07, 2022
Unit economics is critically important for product-centric businesses. If you don't understand your true cost, you might be selling at a much higher price, which would mean that you might not be able to win against your competitors. Also, if you are selling at a lower price as you may be missin

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WBSP291: Grow Your Business by Understanding NextWorld's Capabilities, an Objective Panel Discussion and Weekly Digital Transfor...
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April 07, 2022
The developer community often thinks that the problem associated with ERP complexity or costs is technical. Time after time, we have seen developers championing how concepts such as no-code or open source can solve problems of the ERP world. The problems associated with ERP failures are very rarely

See publication

Tags: Digital Transformation, ERP

WBSP289: Grow Your Business by Learning eCommerce Wireframes Strategies, a Live Interview w/ a Panel of Experts
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April 06, 2022
Most companies might start selling on the website without going through the structured thinking of enabling user experience and mapping customer journeys. They may also start coding without going through the design process and wireframing the ideas. Wireframing plays a vital communication tool to al

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WBSP290: Grow Your Business by Learning Product Costing Business Processes Best Practices, a Live Interview w/ a Panel of Expert...
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April 06, 2022
Unit economics is critically important for product-centric businesses. If you don't understand your true cost, you might be selling at a much higher price, which would mean that you might not be able to win against your competitors. Also, if you are selling at a lower price as you may be missing on

See publication

Tags: Digital Transformation, ERP

WBSP288: Grow Your Business by Learning the Integration Challenges of ERP and E-Commerce w/ Ingo Hagemann
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April 05, 2022
If you asked most salespeople about whether their software can integrate, their standard answer would be that they have APIs. Well, APIs allow you to retrieve data from systems in a structured fashion and remove the technical boilerplate of that system. You still need to design your integration flow

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WBSP289: Grow Your Business by Learning eCommerce Wireframes Strategies, a Live Interview w/ a Panel of Experts
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April 05, 2022
Most companies might start selling on the website without going through the structured thinking of enabling user experience and mapping customer journeys. They may also start coding without going through the design process and wireframing the ideas. Wireframing plays a vital communication tool to al

See publication

Tags: Digital Transformation, ERP

WBSP287: Grow Your Business by Learning the Warehouse Process Nuances of the South East Asian Market w/ Bernard Hor
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April 04, 2022
The cultural factors drive how users will perceive an ERP or WMS product as each geography may have different ways of processing transactions. They might also be using terms and keywords that they might not be able to relate with in a system that might be built for completely different geography. Bu

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WBSP288: Grow Your Business by Learning the Integration Challenges of ERP and E-Commerce w/ Ingo Hagemann
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April 04, 2022
If you asked most salespeople about whether their software can integrate, their standard answer would be that they have APIs. Well, APIs allow you to retrieve data from systems in a structured fashion and remove the technical boilerplate of that system. You still need to design your integration flow

See publication

Tags: Digital Transformation, ERP

WBSP287: Grow Your Business by Learning the Warehouse Process Nuances of the South East Asian Market w/ Bernard Hor
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April 03, 2022
The cultural factors drive how users will perceive an ERP or WMS product as each geography may have different ways of processing transactions. They might also be using terms and keywords that they might not be able to relate with in a system that might be built for completely different geography. Bu

See publication

Tags: Digital Transformation, ERP

WBSP286: Grow Your Business by Understanding Aptean's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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April 01, 2022
Growing through acquisition is not a new strategy. Infor started it. And now several companies are following, especially the PE-owned ones such as ECi and Aptean. PE companies pursue this strategy in the hope of gaining quick market share through edge products or specialized products purpose-built f

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WBSP285: Grow Your Business by Learning Seed-to-Sale Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 31, 2022
Cannabis is a beast when it comes to its process complexity. Also, the ever-changing regulatory compliance and reporting increase the challenges. The critical process of cannabis is seed-to-sale that starts with the grower facility, where every plant needs to be tracked. Then, as cannabis moves thro

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WBSP286: Grow Your Business by Understanding Aptean's Capabilities, an Objective Panel Discussion and Weekly Digital Transformat...
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March 31, 2022
Growing through acquisition is not a new strategy. Infor started it. And now several companies are following, especially the PE-owned ones such as ECi and Aptean. PE companies pursue this strategy in the hope of gaining quick market share through edge products or specialized products purpose-built f

See publication

Tags: Digital Transformation, ERP

WBSP284: Grow Your Business by Learning SMS Marketing, a Live Interview w/ a Panel of Experts
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March 30, 2022
How many people here like to receive promotions in SMS? Not many, right? And yet Gartner predicts that by 2025, 80% of customer service organizations will be using SMS and messaging rather than native apps. SMS could be used for promo, remarketing, order confirmations, and dispatch notifications. SM

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WBSP285: Grow Your Business by Learning Seed-to-Sale Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 30, 2022
Cannabis is a beast when it comes to its process complexity. Also, the ever-changing regulatory compliance and reporting increase the challenges. The critical process of cannabis is seed-to-sale that starts with the grower facility, where every plant needs to be tracked. Then, as cannabis moves thro

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Tags: Digital Transformation, ERP

WBSP283: Grow Your Business by Learning the Importance of Condition Monitoring w/ Dave Roth
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March 29, 2022
Industry4.0 could mean a lot of things to different people. While the idea of Industry4.0 is compelling, it requires a lot of moving pieces from identifying appropriate processes for data collection and then having monitoring and alerting infrastructure in place so that the maintenance can take acti

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WBSP284: Grow Your Business by Learning SMS Marketing, a Live Interview w/ a Panel of Experts
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March 29, 2022
How many people here like to receive promotions in SMS? Not many, right? And yet Gartner predicts that by 2025, 80% of customer service organizations will be using SMS and messaging rather than native apps. SMS could be used for promo, remarketing, order confirmations, and dispatch notifications. SM

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Tags: Digital Transformation, ERP

WBSP282: Grow Your Business by Learning Amazon Exit Readiness Strategies w/ Yaz Malas
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March 28, 2022
Amazon has become so big that it has its own constitution and regularly publishes legislation with clear guidelines for vendors and suppliers. While Amazon recognizes the importance of the Vendor ecosystem, they have always been customer-focused. Also, if your business is not diversified, the busine

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WBSP283: Grow Your Business by Learning the Importance of Condition Monitoring w/ Dave Roth
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March 28, 2022
Industry4.0 could mean a lot of things to different people. While the idea of Industry4.0 is compelling, it requires a lot of moving pieces from identifying appropriate processes for data collection and then having monitoring and alerting infrastructure in place so that the maintenance can take acti

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Tags: Digital Transformation, ERP

WBSP282: Grow Your Business by Learning Amazon Exit Readiness Strategies w/ Yaz Malas
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March 27, 2022
Amazon has become so big that it has its own constitution and regularly publishes legislation with clear guidelines for vendors and suppliers. While Amazon recognizes the importance of the Vendor ecosystem, they have always been customer-focused. Also, if your business is not diversified, the busine

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Tags: Digital Transformation, ERP

WBSP281: Grow Your Business by Understanding Salesforce's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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March 25, 2022
What's an ERP and what's not an ERP will always be the classic debate in the ERP community. Surprisingly enough, even the largest of the largest companies missed their understanding of the secret sauce for Salesforce. They had always felt that CRM was just a module of ERP. And how much dam

Tags: Digital Transformation, ERP

WBSP280: Grow Your Business by Learning Field-To-Fork Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 24, 2022
Agriculture and F&B industries are unique beasts when it comes to their ERP needs. They have unique traceability requirements that you might not find with most companies. They also have unique formulation, and their product management processes are fairly involved. One process that is unique wit

Tags: Digital Transformation, ERP

WBSP281: Grow Your Business by Understanding Salesforce's Capabilities, an Objective Panel Discussion and Weekly Digital Transfo...
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March 24, 2022
What's an ERP and what's not an ERP will always be the classic debate in the ERP community. Surprisingly enough, even the largest of the largest companies missed their understanding of the secret sauce for Salesforce. They had always felt that CRM was just a module of ERP. And how much damage could

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Tags: Digital Transformation, ERP

WBSP279: Grow Your Business by Learning To Manage Multiple Customer Groups, a Live Interview w/ a Panel of Experts
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March 23, 2022
Life would be easy if we had to sell only to one ideal customer profile and buyer persona. Most companies sell to multiple ideal customer profiles. That makes the job of a marketer much harder. These profiles could vary based on industries, roles, product groups, etc. But what is so hard about manag

Tags: Digital Transformation, ERP

WBSP280: Grow Your Business by Learning Field-To-Fork Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 23, 2022
Agriculture and F&B industries are unique beasts when it comes to their ERP needs. They have unique traceability requirements that you might not find with most companies. They also have unique formulation, and their product management processes are fairly involved. One process that is unique wit

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Tags: Digital Transformation, ERP

WBSP278: Grow Your Business Through Four Pillars of Efficiency for Sheet Metal Manufacturing w/ Andrea Dallan
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March 22, 2022
Sheet metal industry produces one of the most foundational products that we need as consumers and in our industrial applications. This industry also requires significant efficiency with operations and raw materials due to cost pressures and ultra-low margins. The recent supply challenges and labor s

Tags: Digital Transformation, ERP

WBSP279: Grow Your Business by Learning To Manage Multiple Customer Groups, a Live Interview w/ a Panel of Experts
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March 22, 2022
Life would be easy if we had to sell only to one ideal customer profile and buyer persona. Most companies sell to multiple ideal customer profiles. That makes the job of a marketer much harder. These profiles could vary based on industries, roles, product groups, etc. But what is so hard about manag

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Tags: Digital Transformation, ERP

WBSP277: Grow Your Business by Learning To Understand the Role of Operational Data Platforms w/ Prateek Joshi
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March 21, 2022
The challenge with the technology world is that new technologies keep popping up on a daily basis with significant overlap and with no clarity on where and how they will fit in the architecture and what their scope will be as they interact with other systems and cross-functional processes. There is

Tags: Digital Transformation, ERP

WBSP278: Grow Your Business Through Four Pillars of Efficiency for Sheet Metal Manufacturing w/ Andrea Dallan
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March 21, 2022
Sheet metal industry produces one of the most foundational products that we need as consumers and in our industrial applications. This industry also requires significant efficiency with operations and raw materials due to cost pressures and ultra-low margins. The recent supply challenges and labor s

See publication

Tags: Digital Transformation, ERP

WBSP277: Grow Your Business by Learning To Understand the Role of Operational Data Platforms w/ Prateek Joshi
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March 20, 2022
The challenge with the technology world is that new technologies keep popping up on a daily basis with significant overlap and with no clarity on where and how they will fit in the architecture and what their scope will be as they interact with other systems and cross-functional processes. There is

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Tags: Digital Transformation, ERP

WBSP276: Grow Your Business by Understanding Workday's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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March 18, 2022
In the ERP community, there is always a debate about what an ERP is. Sure, you could say that anything that automates enterprise and cross-functional workflow could qualify as an ERP. This would include solutions such as CRM, HCM, MES, P2P, and the real ERP, as they all automate enterprise workflows

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WBSP275: Grow Your Business by Learning Cradle-to-Grave Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 17, 2022
When it comes to ERP implementations or digital transformation for asset-heavy organizations, asset management is perhaps the most complex area and one of the hardest to implement. The assets could be internal or external for one of your customers. The external assets follow a very different lifecyc

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WBSP276: Grow Your Business by Understanding Workday's Capabilities, an Objective Panel Discussion and Weekly Digital Transforma...
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March 17, 2022
In the ERP community, there is always a debate about what an ERP is. Sure, you could say that anything that automates enterprise and cross-functional workflow could qualify as an ERP. This would include solutions such as CRM, HCM, MES, P2P, and the real ERP, as they all automate enterprise workflows

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Tags: Digital Transformation, ERP

WBSP274: Grow Your Business by Learning E-Commerce Email Marketing Strategies, a Live Interview w/ a Panel of Experts
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March 16, 2022
Email has always been the most predictable channel to drive your customers back to the funnel for eCommerce or digital-savvy companies. Email keeps them engaged and provides opportunities for them to get the best out of their investments and the additional purchases they might be able to make throug

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WBSP275: Grow Your Business by Learning Cradle-to-Grave Business Processes Best Practices, a Live Interview w/ a Panel of Expert...
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March 16, 2022
When it comes to ERP implementations or digital transformation for asset-heavy organizations, asset management is perhaps the most complex area and one of the hardest to implement. The assets could be internal or external for one of your customers. The external assets follow a very different lifecyc

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Tags: Digital Transformation, ERP

WBSP273: Grow Your Business by Learning To Implement Customer-Centricity Framework w/ Paula Courtney
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March 15, 2022
What comes to mind when you think of loyalty erosion? Do you currently have a formal loyalty plan, measurement, or metrics in place? Well, most SMB companies don't even understand how to take advantage of customer-experience-driven innovations. The customer experience is certainly an untapped a

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WBSP274: Grow Your Business by Learning E-Commerce Email Marketing Strategies, a Live Interview w/ a Panel of Experts
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March 15, 2022
Email has always been the most predictable channel to drive your customers back to the funnel for eCommerce or digital-savvy companies. Email keeps them engaged and provides opportunities for them to get the best out of their investments and the additional purchases they might be able to make throug

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Tags: Digital Transformation, ERP

WBSP272: Grow Your Business by Tracking Meaningful Financial KPIs w/ Jim Downes
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March 14, 2022
Finance always takes the back seat in organizations over sales and operational priorities. But without setting clear financial goals and plans to execute them, it's like shooting in the dark. Sure, you may have gotten lucky to grow at the desired pace. But how confident would you be to sustain

Tags: Digital Transformation, ERP

WBSP273: Grow Your Business by Learning To Implement Customer-Centricity Framework w/ Paula Courtney
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March 14, 2022
What comes to mind when you think of loyalty erosion? Do you currently have a formal loyalty plan, measurement, or metrics in place? Well, most SMB companies don't even understand how to take advantage of customer-experience-driven innovations. The customer experience is certainly an untapped area f

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WBSP272: Grow Your Business by Tracking Meaningful Financial KPIs w/ Jim Downes
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March 13, 2022
Finance always takes the back seat in organizations over sales and operational priorities. But without setting clear financial goals and plans to execute them, it's like shooting in the dark. Sure, you may have gotten lucky to grow at the desired pace. But how confident would you be to sustain that

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WBSP271: Grow Your Business by Understanding Deltek’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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March 11, 2022
ERP industry is divided mainly into two flavors. One is primarily focused on product-centric industries such as manufacturing, distribution, and retail. The other focuses on service-centric industries such as not-for-profit, architecture and engineering firms, construction, public sector, education,

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WBSP270: Grow Your Business by Learning Record-to-report Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 10, 2022
Record-to-report business processes typically take the back seat with ERP implementation projects as O2C, and P2P get the most limelight due to the customer-facing nature of these processes. Also, the decision made to streamline O2C and P2P processes and improve the cycle time for these transactions

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WBSP271: Grow Your Business by Understanding Deltek’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformat...
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March 10, 2022
ERP industry is divided mainly into two flavors. One is primarily focused on product-centric industries such as manufacturing, distribution, and retail. The other focuses on service-centric industries such as not-for-profit, architecture and engineering firms, construction, public sector, education,

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Tags: Digital Transformation, ERP

WBSP269: Grow Your Business by Learning How To Create Good Test Cases for E-Commerce Implementation Projects w/ a Panel of Experts
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March 09, 2022
While you might feel how critical the testing could be in a software project? Well, that's the foundation of success whether the software will work or be usable in production. Also, there are differences in how eCommerce implementation projects need to be tested vs. the eCommerce development. I

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WBSP270: Grow Your Business by Learning Record-to-report Business Processes Best Practices, a Live Interview w/ a Panel of Exper...
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March 09, 2022
Record-to-report business processes typically take the back seat with ERP implementation projects as O2C, and P2P get the most limelight due to the customer-facing nature of these processes. Also, the decision made to streamline O2C and P2P processes and improve the cycle time for these transactions

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Tags: Digital Transformation, ERP

WBSP268: Grow Your Business by Improving the Findability and Searchability of Your eCommerce Product Lines w/ Ben Rudnick
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March 08, 2022
Everyone has their preferences of how they shop and search. This makes the job of eCommerce companies harder as they can only do so much to understand customer preferences and align them with their product catalog. But if you streamlined your guided navigation and personalization, it could also be a

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WBSP269: Grow Your Business by Learning How To Create Good Test Cases for E-Commerce Implementation Projects w/ a Panel of Exper...
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March 08, 2022
While you might feel how critical the testing could be in a software project? Well, that's the foundation of success whether the software will work or be usable in production. Also, there are differences in how eCommerce implementation projects need to be tested vs. the eCommerce development. In the

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WBSP267: Grow Your Business by Learning Through B2B Digital eCommerce Journey of a Global Medical Device Manufacturer w/ Colin Cronin
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March 07, 2022
Scaling eCommerce operations for a global business is hard. You have multiple challenges, such as different product mixes for different markets. You might also have completely different channels and customer journeys for each channel. But if you are a medical device business, the complexity of your

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WBSP268: Grow Your Business by Improving the Findability and Searchability of Your eCommerce Product Lines w/ Ben Rudnick
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March 07, 2022
Everyone has their preferences of how they shop and search. This makes the job of eCommerce companies harder as they can only do so much to understand customer preferences and align them with their product catalog. But if you streamlined your guided navigation and personalization, it could also be a

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WBSP267: Grow Your Business by Learning Through B2B Digital eCommerce Journey of a Global Medical Device Manufacturer w/ Colin C...
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March 06, 2022
Scaling eCommerce operations for a global business is hard. You have multiple challenges, such as different product mixes for different markets. You might also have completely different channels and customer journeys for each channel. But if you are a medical device business, the complexity of your

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WBSP266: Grow Your Business by Understanding SAP’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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March 05, 2022
While many of you might think that SAP may have lost its momentum because of the newer cloud players, it is still the undisputed market leader and has the largest market share among all ERP companies. SAP's primary market has always been among large, global enterprises primarily because of its

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WBSP265: Grow Your Business by Learning Procure-To-Pay Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 04, 2022
Order-to-cash (O2C) and Procure-to-pay (P2P) processes do the most heavy-lifting in a company operationally. While O2C gets the most attention due to its customer-facing nature, if you don't have your P2P processes figured out, there will be significant implications to your planning cycle and,

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WBSP266: Grow Your Business by Understanding SAP’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation...
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March 04, 2022
While many of you might think that SAP may have lost its momentum because of the newer cloud players, it is still the undisputed market leader and has the largest market share among all ERP companies. SAP's primary market has always been among large, global enterprises primarily because of its stren

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Tags: Digital Transformation, ERP

WBSP264: Grow Your Business by Learning How To Win More Loyal Customers With Happy Email and Mailbot w/ a Panel of Experts
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March 03, 2022
A lot of you might feel that email is dead. That's not true at all, especially if you are talking about consumer-centric businesses for which engagement is key to staying on top of their mind, which may not be possible through other methods because they could be cost-prohibitive. It could also

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WBSP265: Grow Your Business by Learning Procure-To-Pay Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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March 03, 2022
Order-to-cash (O2C) and Procure-to-pay (P2P) processes do the most heavy-lifting in a company operationally. While O2C gets the most attention due to its customer-facing nature, if you don't have your P2P processes figured out, there will be significant implications to your planning cycle and, as a

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WBSP263: Grow Your Business by Learning Cross-Border Ecommerce Practices and Challenges for the South East Asia Market w/ Kevin Lee
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March 02, 2022
The Southeast Asian market has been on an eCommerce boom due to the availability of technology and penetration of social media and the internet to remote places. The COVID pandemic has only fueled this boom. If you are thinking of capitalizing on this market opportunity, you need to understand how t

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WBSP262: Grow Your Business by Learning Through B2B eCommerce Journey of a Construction Distribution Business w/ Billy Hanes
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February 28, 2022
If you are a complex distribution business with manufacturing as part of your business model, your business processes are likely to be more complex than most traditional distribution and manufacturing businesses. It's even harder if you plan to penetrate digital channels along with selling thro

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WBSP261: Grow Your Business by Understanding Acumatica's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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February 26, 2022
Cloud could mean different things to different people. Not all clouds are created equal. Even the ERP vendors claiming them to be a true cloud solution might not have all the bells and whistles required by a true multi-tenant system. Also, just because an ERP vendor offers consumption-based pricing

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WBSP260: Grow Your Business by Learning Order-to-Cash Business Processes Best Practices, a Live Interview w/ a Panel of Experts
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February 25, 2022
If you are exploring an ERP initiative, order-to-cash processes are likely to receive the most attention as they have a lasting impact on customer experience, cash conversion cycle, and profitability. The O2C process might get completed within an ERP. Or, it might extend to multiple systems handing

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WBSP259: Grow Your Business by Learning How To Find Products for Dropshipping w/ a Panel of Experts
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February 24, 2022
A successful e-commerce strategy requires you to be able to dropship your products. This is especially true for newer brands that might not have access to the capital necessary to set up the distribution and logistics network required to meet customer expectations. Even the existing brands need to h

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WBSP258: Grow Your Business by Succeeding With Large Global ERP Rollouts w/ Sue Shaw
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February 23, 2022
The oil and gas industry is unique with its process complexity and its ad-hoc nature. Also, it's even harder for global companies when you might need to comply with global regulations in each country. If you were to implement an ERP for a large, global oil and gas company, you not only have to

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WBSP257: Grow Your Business by Learning Objection Hunting To Discover User Experience Issues w/ Ross Davies
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February 21, 2022
While most businesses think that a website is important for their businesses, they very rarely understand the user experience issues that can affect the conversion rate. The issues run way deeper than we realize. And these issues might be as insignificant as color or messaging that can have a huge i

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WBSP256: Grow Your Business by Understanding Infor's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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February 19, 2022
There are two ways to grow an ERP company. Either you build the product from scratch or acquire several products to gain market share and then figure out your product strategy. Both approaches have pros and cons and implications for customers. But there comes the point in the company's lifecycl

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WBSP255: Grow Your Business by Learning the Information Architecture Strategies for the Marketing Department, a Live Interview w/ a Panel of Experts
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February 18, 2022
Marketing teams typically drive the overall market penetration strategies. They could also drive your strategic priorities in key market segments and transform the customer experience. Also, while they use a lot of tools and technologies to be efficient with their day jobs, they very rarely are part

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WBSP254: Grow Your Business by Learning E-Commerce Geo-Based Targeting Strategies, a Live Interview w/ a Panel of Experts
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February 17, 2022
Traditional media has been a master of offering relevant content based on users' locations. And while digital media has far more traceability, brands typically struggle to deliver location-based content to their visitors. Then you have location-centric businesses that only target specific neigh

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WBSP253: Grow Your Business by Learning the Nuances of Purchase Order Lifecycle and Supplier Collaboration w/ Colby Young
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February 15, 2022
If you are a seasonal CPG business, you may have grown due to word of mouth to this point in growth, primarily through B2C channels. While B2C has its nuances for planning and procurement due to the unpredictable consumer demand, the drivers and consequences are not as severe as B2B once you have la

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WBSP252: Grow Your Business by Learning the Importance of DevOps for Manufacturing OT Environments w/ Adam Gluck
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February 14, 2022
Traditionally manufacturers didn't have to worry about software development or release processes as the only software they utilized for their business processes was packaged software. But with Industry 4.0, manufacturers are utilizing more and more software in their OT environment. This require

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WBSP251: Grow Your Business by Understanding IFS' Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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February 12, 2022
Most people think of ERP as a manufacturing or distribution solution. And if you are not a manufacturing company, they feel that ERP systems add very little value to operations and become limited to just finance. While that might be true for some companies such as professional services firms or mark

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WBSP250: Grow Your Business by Learning the Information Architecture Strategies for the Sales Department, a Live Interview w/ a Panel of Experts
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February 11, 2022
Sales teams are typically known to be completely disconnected from the organization. But if you have a smart sales team, they understand the importance of technology and what it can do to the sales process. The sales technologies have also come a long way. There are so many tools out there that can

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WBSP249: Grow Your Business by Learning E-Commerce Page Speed Optimization Strategies, a Live Interview w/ a Panel of Experts
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February 10, 2022
For every one second it takes for your website to load, your conversion rate goes down by 10%. But how true is that? Well, speed is a huge factor in ranking on Google. In fact, even if you have mastered the Desktop speed, you might still not rank well if your mobile speed might not be as good. But w

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WBSP248: Grow Your Business by Learning the Importance of Time-Series Data w/ Jim Gavigan
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February 09, 2022
Time series data is all about continuous monitoring of your machines to detect trends with your batches. If you don't collect and analyze the data, you might feel that you don't have capacity to meet customer demand and might be forced to acquire additional capacity or facility if you don&

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WBSP247: Grow Your Business by Learning Key Nuances From the Custom Machinery Industry w/ Frank Lamb
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February 08, 2022
If you are in the custom machinery business or building a custom machine using control systems from scratch, you have several challenges. While you might have previous experiences in building similar machines, each job is unique. The materials and the process may vary. The tooling required may be co

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WBSP246: Grow Your Business Through Self-Funding Operational Plan w/ Ken Novak
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February 07, 2022
Most manufacturers relate eCommerce as the B2C experience and swiping the credit card for pre-paid customers. But digital commerce is more than that, especially in the B2B setting. Also, in most cases, most people relate eCommerce as the engine for generating revenue through net-new customers. And t

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WBSP245: Grow Your Business by Understanding GeniusERP's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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February 05, 2022
If you are a small custom manufacturing shop switching off from spreadsheets or QuickBooks, you will likely come across GeniusERP. It is probably the only small ERP that can work with complex assemblies and BOMs in the small ERP category. In the small ERP segment, most ERP systems don't support

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WBSP244: Grow Your Business by Learning the Information Architecture Strategies for the Operations Department, a Live Interview w/ a Panel of Experts
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February 04, 2022
If you are responsible for managing operations for your organization, you will find yourself caught in the middle. On one side, you have a sales team that may not commit to driving predictable sales, but they will not allow you to miss even one delivery, even if it may be out of your control. Then o

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WBSP243: Grow Your Business by Learning E-Commerce Visitor Retargeting Strategies, a Live Interview w/ a Panel of Experts
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February 03, 2022
How many shoppers do you know will buy the first time they visit a store Very few, right? It takes some time before we can trust a brand. The same goes for e-commerce. The percentage may be even higher for e-commerce due to low barriers to exit from a site and go to the next one. In fact, more than

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WBSP242: Grow Your Business by Being Directionally Correct With Sales and Operations Planning w/ Lisa Anderson
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February 02, 2022
Sales and operations planning is a dark art, and most organizations typically have a very ad-hoc process of forecasting due to its nature. But it's critical to be directionally correct with your plan. Or you might end up missing opportunities or losing customers. Also, planning is more than jus

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WBSP241: Grow Your Business by Incorporating Marketplace Business Model w/ Michael Vax
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February 01, 2022
Launching a business model could provide a revenue engine and competitive advantage that will be unmatched. But launching a marketplace is not easy. In fact, it's a chicken and egg problem. Your suppliers will ask you to get the customers first. And your customers will need a decent product and

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WBSP240: Grow Your Business by Understanding the Advantages of Open Automation w/ Ira Sharp
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January 31, 2022
If you have been thinking about incorporating robotic processes or industry 4.0 controls into your facility, you will have a choice whether you would like to buy the control systems directly from the vendors or program the robotic arms and control systems until you get the desired results from the m

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WBSP239: Grow Your Business by Understanding ECi’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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January 29, 2022
There are two ways to grow an ERP company. Either you build products from scratch like SAP, Acumatica, SYSPRO, and NetSuite, etc. Or you acquire several products until you have a solid market share to create a product strategy like Infor, Epicor Software, Sage, and Appian Corporation. While Infor an

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WBSP238: Grow Your Business by Learning the Information Architecture Strategies for the Shop Floor, a Live Interview w/ a Panel of Experts
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January 28, 2022
If you ask any manufacturer, they will tell you that the Shop floor is where you make money. You need to make sure you have the right material and the right operator at the right machine. Wasting machine or machinist time is equally expensive. But then your margins may be tight, and you need to make

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WBSP237: Grow Your Business by Learning E-Commerce Visitor Dropout Strategies, a Live Interview w/ a Panel of Experts
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January 27, 2022
Getting a visitor to your site is not easy. Once you get visitors, keeping them engaged on the site is not easy either. But what is worse is if they end up dropping out without buying. Dropouts could happen because of a lot of reasons. It could be the higher price or shipping options. It could also

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WBSP236: Grow Your Business by Staying Ahead on the Inventory Maturity Curve w/ Russ Graf
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January 26, 2022
Demand and inventory planning is a dark art that even trained S&OP practitioners struggle to understand. Each company goes through a maturity curve as they scale their operations. They will start with a spreadsheet or a combination of a spreadsheet and an ERP system. They might also do a lot of

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WBSP235: Grow Your Business Through Sustainability Initiatives w/ Adam Peek
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January 25, 2022
Did you know that plastic could be more sustainable than paper? Wait, what? Well, to understand sustainability, you need to analyze the complete product lifecycle, identify your KPIs for the critical material waste, and find out how much total waste you have in the entire product life cycle. If you

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WBSP234: Grow Your Business Through the Adoption of Robotic Cell Technology w/ Brian Kippen
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January 24, 2022
Prototyping business is unique since each order is different. Most people would not be able to imagine standardization for this business. You may be building parts of different materials, shapes, and sizes and may require different machines and tooling to process the parts. You may also struggle wit

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WBSP233: Grow Your Business by Understanding SYSPRO's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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January 22, 2022
While most ERP systems might feel as if they overlap entirely, there is a clear distinction between desktop apps, single-tenant, multi-tenant, and enterprise solutions. You might also need to pay attention to how many levels of BOMs are supported in the solution to ensure that you find an appropriat

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WBSP232: Grow Your Business by Learning the Information Architecture Strategies for the Logistics Department, a Live Interview w/ a Panel of Experts
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January 21, 2022
While the 3PL and companies involved with freight movement may have much stronger needs for logistics and transportation processes, manufacturers and distributors can't be efficient if they treat logistics as their stepchild. In fact, more and more companies are managing their in-house fleets t

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WBSP231: Grow Your Business by Learning E-Commerce Customer Retention Strategies, a Live Interview w/ a Panel of Experts
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January 21, 2022
Retaining customers is 10x easier than acquiring them. But you will not be able to create the sticky effect with your customers unless you have a solid strategy behind it. Retention requires a loyalty model that makes your customers feel that they are getting preferential treatment for their loyalty

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WBSP230: Grow Your Business by Understanding CRM Onboarding Best Practices w/ Josh Curcio
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January 19, 2022
Getting in front of more customers is typically the response of most manufacturers that might have sales performance issues or ambition to grow their sales. But you need a formalized sales process and a deep understanding of why you might be losing your current deals or how to find the next cohort o

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WBSP229: Grow Your Business by Understanding the Unique Nuances of the Pharma Distribution Business w/ Darren Myher
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January 18, 2022
The more regulated a business, the harder the requirements for regulatory compliance. Pharma distribution might feel like a straightforward business, but it has several requirements related to lot and serial number tracking that only exist in this industry. They also have unique channels and how the

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WBSP228: Grow Your Business by Moving Out of Your Comfort Zone w/ Tony Gunn
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January 17, 2022
Most manufacturers started their businesses as they were good at making parts. They grew primarily because of word of mouth with very little investment in marketing and automation. They might be sitting on a pile of inventory and legacy machines due to their lack of understanding of how to invest in

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WBSP227: Grow Your Business by Understanding ProShop’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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January 15, 2022
Among most software, #ERP systems have always traditionally been the most hated. Each new ERP system that comes to the market seems to claim how they can either expedite the implementation time, increase the adoption, or change the ERP industry. Also, most new systems target smaller niches such as j

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WBSP226: Grow Your Business by Learning the Information Architecture Strategies for the Warehouse Department, a Live Interview w/ a Panel of Experts
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January 14, 2022
A warehouse is a critical component to drive operational efficiency, especially if your company moves a lot of goods. The warehouse is also the area, which is typically the start of the automation, and if you operate your warehouse without barcodes, it might take forever to deliver the goods. Also,

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WBSP225: Grow Your Business by Learning E-Commerce Customer Acquisition Strategies, a Live Interview w/ a Panel of Experts
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January 13, 2022
Retaining customers is easier and cheaper than acquiring customers. But unless you continuously acquire, you might have growth challenges. You can't simply rely on word-of-mouth channels. Customer acquisition is especially critical for e-commerce. For your customer acquisition to work effective

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WBSP224: Grow Your Business by Understanding the Importance of People-Focused M&A Transactions w/ Kison Patel
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January 12, 2022
As you grow, you will be getting a lot of offers to get acquired. You might also be acquiring the companies, especially if you might not be able to meet your growth plans through organic channels. Whichever side of the M&A process you might happen to be on, you will only get value from the trans

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WBSP223: Grow Your Business by Taking Advantage of Mass Customer Mobilization Strategies w/ Ben Searcy
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January 11, 2022
The social proof is becoming real, especially for B2C and FMCG brands with the advancements in social media and influencer marketing concepts. Also, with the increased competition, it's becoming harder to get placed at shelves in high-traffic areas. Even so, there are several newer technologies

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WBSP222: Grow Your Business by Executing on the DTC Strategy w/ Phil Coerper
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January 10, 2022
What could you do if your business were not able to break through and grow as expected? What would you do if the close rate were extremely low and you couldn't do anything about it as your channel controlled the sales process? While there are several options to help with this issue, including g

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WBSP221: Grow Your Business by Understanding GlobalShop's Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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December 18, 2021
Traditional IT required you to stress test programming languages, databases, and server farms based on your expected workload. You designed the system based on the size of your organization. If you are buying an ERP system, you obviously don't have to go through the testing and measurement proc

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WBSP220: Grow Your Business by Learning the Information Architecture Strategies for the Procurement Department, a Live Interview w/ a Panel of Experts
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December 17, 2021
Procurement plays an extremely important role in ensuring that you have the right raw materials at the right place at the right time. They are also responsible for the S&OP planning, which is the hardest to master, and misaligned S&OP functions could significantly impact the top and bottom l

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WBSP219: Grow Your Business by Learning E-Commerce Margins Measurement and Tracking Strategies, a Live Interview w/ a Panel of Experts
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December 16, 2021
If you are an e-commerce business, you need to have your margins at your fingertips. Understanding your margins for each of your SKUs lets you know if any of the products might be a good fit for marketplaces. They also help you assess if you have enough margin for customs duties on international sal

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WBSP218: Grow Your Business by Taking Advantage of Dynamic Pricing w/ Burc Tanir
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December 15, 2021
Most companies are very rarely effective with their pricing strategies. They might have very simplified pricing strategies such as cost-plus to avoid the analyst overhead and lose money by not charging enough. Or they might have very manual processes to monitor competing SKUs at marketplaces or over

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WBSP217: Grow Your Business by Solving Demand Forecasting Issues Through Artificial Intelligence w/ Ryan Knox, Tony Lancione, and Eamonn Barrett
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December 14, 2021
The automotive industry has always been challenging for manufacturers and distributors serving it. You might have ultra-thin margins with every year the OEMs threatening to reduce the costs further. You also have had traditional demand forecasting issues where the demand forecasted by industry group

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WBSP216: Grow Your Business by Learning Key Nuances of Retail Store Transformation w/ Rachel Williamson
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December 13, 2021
How hard could running a store be? Isn't it as simple as keeping a bunch of products, renting a place, and selling? Also, how hard could it be when you have multiple locations where customers expect consistent experience when they visit any of the stores? Well, if e-commerce is hard, running a

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WBSP215: Grow Your Business by Understanding Plex’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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December 11, 2021
You can't spell Automotive without the mention of Plex. While not as penetrated as other bigger players such as Infor, Epicor, or SAP, Plex has had a significant impact on the ERP community due to the quality of its product. That's probably the reason Rockwell decided to acquire them. But

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WBSP214: Grow Your Business by Learning the Information Architecture Strategies for the Finance Department, a Live Interview w/ a Panel of Experts
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December 10, 2021
Even though CFOs and Controllers are responsible for driving the transformation inside the company, they often have to put the needs of their peers in operations, sales, and HR before their own needs. Also, technology decisions are always about trade-offs. If you make the life of customer-facing tea

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WBSP213: Grow Your Business by Learning E-Commerce Marketing Analytics Strategies, a Live Interview w/ a Panel of Experts
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December 09, 2021
While free tools such as Google Analytics and Google Search Console can help you provide some insights into your funnel and customer behavior, you are simply scratching the surface with the amount of analytics you would need to drive marketing results. With multiple systems being used in the e-comme

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WBSP212: Grow Your Business by Understanding the Nuances of Internal Audit w/ Michael Venner
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December 08, 2021
If you plan to acquire ISO or AS, one of the critical steps for this journey would be to go through the internal audit process. But who is responsible for internal audits? Is it the external consultants who will be providing the certifications? Is it the quality department? Or is it department heads

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WBSP211: Grow Your Business by Understanding the Nuances of Inventory Turnover w/ Hugo Fuentes
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December 07, 2021
As you grow, you will go through several stages of S&OP maturity. Sales always conservatively estimate the inventory as they don't want to miss any opportunities. But finance executives want to reduce the inventory as much as possible as that has carrying costs. While you might be aware of

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WBSP210: Grow Your Business by Understanding the Nuances of Outsourced Contract Manufacturing w/ David Chavez
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December 06, 2021
You might not worry about vendors until one day your production line stops because you didn't realize that you had a single point of failure with your processes. You might also make a strategic choice to simplify your processes by choosing just one vendor for most of your components. But while

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WBSP209: Grow Your Business by Understanding QAD’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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December 04, 2021
Most large enterprise customers rarely look for an ERP solution outside of SAP, Oracle, and Microsoft as they offer comprehensive global solutions with localizations in most countries. This allows you to use a truly global solution without requiring a country-specific solution for the countries wher

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WBSP208: Grow Your Business by Learning the Information Architecture Strategies for E-Commerce Companies, a Live Interview w/ a Panel of Experts
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December 03, 2021
Building information architecture for e-commerce companies is not easy. Most e-commerce companies serve B2B and B2C, so they need customer-facing websites along with an ERP. But then, with the blurring business models, e-commerce companies, especially those that are DTC, are expected to do a lot mor

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WBSP207: Grow Your Business by Learning E-Commerce Marketing Automation Strategies, a Live Interview w/ a Panel of Experts
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December 02, 2021
There is so much talk about marketing automation. But, is marketing automation about automating the entire marketing, so you don't have to hire anyone in the marketing department? Or is it about predicting and creating engagements through content at every step of the way as buyers move through

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WBSP206: Grow Your Business by Understanding Why ERP Implementation Projects Must Be Treated as a Journey w/ Matt Dietrich
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December 01, 2021
While ERP systems have come a long way with their capabilities and faster time-to-value, these investments still take a long time to deliver value to your business, even if you may have gone live within 90 days. Also, you will uncover real issues with the ERP system once you start running your busin

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WBSP205: Grow Your Business by Optimizing the Dock-To-Stock Ratio of a Warehouse w/ Jeff Lem
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November 30, 2021
If you are a warehouse manager, your goal will be to get as many shipments out of the door as fast as possible. You might also be tempted to compare your ratios with other similar warehouses or the warehouses of your competitors. But as each business is different, each warehouse and its ratios will

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WBSP204: Grow Your Business by Understanding the Nuances of a Multi-Site ERP Implementation w/ Bob Feathers
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November 29, 2021
The larger the organization, the harder it becomes to roll out the implementation and truly reap its benefits. Also, the ERP implementation needs to be treated as a continuous improvement project as the context will change, and as you acquire more data from your ERP implementation, you will have mor

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WBSP203: Grow Your Business by Understanding IQMS’ Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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November 20, 2021
While evaluating ERP systems, one of the critical choices you will have to make is whether to go for ERP systems that are supported directly by the OEM vs. through partners. In the SMB space, most large vendors support their systems through resellers. But some vendors such as IQMS, QAD, and IFS don&

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WBSP202: Grow Your Business by Learning the Strategies of Enabling Omnichannel Experience, a Live Interview w/ a Panel of Experts
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November 19, 2021
How would you feel if you noticed the availability of your favorite shirt on a website, but when you walked to the store, it wasn't available there. How would you feel if the coupon provided on purchase from the website would not work on a mobile device because of the disconnected loyalty datab

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WBSP201: Grow Your Business by Learning E-Commerce Coupon Strategies, a Live Interview w/ a Panel of Experts
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November 18, 2021
48% of customers buy sooner when they have a coupon. And 37% of customers buy more than they normally would. These numbers could be a great tool to drive sales and results. Most people think of coupons as discounts but successfully implementing a good coupon strategy requires far more planning. The

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WBSP200: Grow Your Business With the Hint of Non-Traditional Marketing Channels w/ Kara Goldin
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November 17, 2021
Creating consumer products that don't have a pre-existing category is much harder to sell and commercialize than you would think. You have to figure out how to go through procurement, who will probably not be very receptive to your product as they might get beat up by their management. You may

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WBSP199: Grow Your Business by Learning Key Nuances From the Cannabis Industry w/ Dave Crysler
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November 16, 2021
Cannabis has become a booming industry, with several states legalizing the use of cannabis in their states. And the industry is also becoming complex with the ever-increasing applications of Cannabis products and their by-products. The companies need to comply with the state requirements, but there

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WBSP198: Grow Your Business by Learning Demand Generation Strategies for New Product Development w/ Daniel Englebretson
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November 15, 2021
Generating demand for new products is super challenging. But the challenges would be at a different level if you had to generate the demand for product categories that didn't exist and if you had to go through procurement. Luckily, today's technologies allow you to target specific roles in

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WBSP197: Grow Your Business by Understanding Odoo’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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November 13, 2021
Open-source is not a term you will hear when it comes to ERP systems. But there are a few open source ERP systems such as Odoo. While their claim of being open-source made them super popular in the development community, are they truly open-source? Well, if you look under the hood, the open-source p

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WBSP196: Grow Your Business by Learning the Best Practices of Simplifying Business Processes Prior to Implementation, a Live Interview w/ a Panel of Experts
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November 12, 2021
When you start your business, you will do whatever you can in your power to survive. You might sign up any customers that might have any amount of money in their pockets. You might sell an offering that you might not have on your menu. Again, we as entrepreneurs have figured out how to survive. But

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WBSP195: Grow Your Business by Learning the E-Commerce Session Optimization Strategies, a Live Interview w/ a Panel of Experts
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November 11, 2021
While you may get tons of traffic for your e-commerce website, if your users don't find your content interesting, they might not stay on it for very long. And this is where the KPIs around sessions are critical. It will help you understand what's happening after the users land on your page

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WBSP194: Grow Your Business by Understanding the Nuances of Transportation Management Systems w/ Fred Cartwright
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November 10, 2021
Transportation management has multiple facets, and it could mean different things to different companies. But the real value of a TMS system will be when multimode legs are involved in shipping goods. And that's why the transportation and 3PL companies have greater needs for a TMS system than m

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WBSP193: Grow Your Business by Understanding the Nuances of Yard Management of Manufacturing and Warehouse Facilities w/ Colin Mansfield
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November 09, 2021
Logistics planning is hard, and it gets harder as the number of incoming and outgoing truckloads grows for a warehouse or manufacturing facility. While yard management is typically an afterthought as its implications may not impact the core operational and financial transactions, you can't igno

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WBSP192: Grow Your Business by Understanding the Outcomes of Cart-First or Content-First E-Commerce Strategies w/ Jeffry Graham
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November 08, 2021
The journey of e-commerce could be frightening. In fact, it's kind of confusing because of the blurring line between B2B and B2C. The approach that worked for B2C may not be most appropriate for B2B. There is also a blurring line between whether you want to consider the content-first approach o

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WBSP191: Grow Your Business by Understanding Microsoft’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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November 06, 2021
Most people might recognize Microsoft for Windows or Office applications. They might also recognize them for their database and Azure. But did you know that Microsoft always had a significant market share in the ERP space? While Microsoft's go-to-market strategy has been very different from oth

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WBSP190: Grow Your Business by Learning the Best Practices of Data Cleansing Prior to Implementation, a Live Interview w/ a Panel of Experts
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November 05, 2021
Garbage in garbage out is perhaps the most overused phrase of all during the ERP conversations. Everyone uses it, but very few understand the consequences and implications of this phrase. Also, your data, whether structured poorly or diligently, forms the foundation of your business model. But why?

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WBSP189: Grow Your Business by Learning the E-Commerce Pricing Strategies, a Live Interview w/ a Panel of Experts
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November 04, 2021
Pricing and discounting are two strategies to incentivize buyers to make a purchase decision. But there is always confusion where each would be appropriate. Also, pricing is often a sensitive area where most companies would rather undercharge in fear of losing market share or customers. Companies co

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WBSP188: Grow Your Business by Breaking Organizational Silos Between IT and OT w/ Tom Harrop
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November 03, 2021
The divide between IT and OT has always been challenging for business executives. But this divide has always existed and still exists among other groups too. For example, sales and marketing teams don't like to deal with IT as they are perceived to slow down things. The supply chain doesn'

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WBSP187: Grow Your Business by Learning To Secure OT Environments w/ Corey White and David Cundiff
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November 02, 2021
Due to the proliferation of IoT devices in manufacturing environments, the number of access points prone to attack has increased significantly. And while the OT environments don't have as thicker the code base as the IT environment, OT environments are less secure than IT. The lack of education

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WBSP186: Grow Your Business by Optimizing Shop Floor Scheduling w/ Sneha Kumari
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November 01, 2021
Scheduling has always been challenging for manufacturing industries, especially for industries such as Automotive, where stopping the assembly line even for a couple of hours could mean the loss of millions of dollars for a company. Some industries also have challenges where the skill matrix could p

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WBSP185: Grow Your Business by Understanding Epicor’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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October 30, 2021
Epicor is the household name for mid-market manufacturing and distribution companies. Just like Infor, it offers last-mile functionality for manufacturing and distribution companies that may not be available through other enterprise players such as SAP, Oracle, and Microsoft. While Epicor may not be

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WBSP184: Grow Your Business by Learning the Best Practices of Data-Sharing Across Multiple Entities, a Live Interview w/ a Panel of Experts
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October 29, 2021
The supply chain structure defined in the ERP software must mirror the actual supply chain. But it very rarely does. This issue is even more critical when the organizations may have multiple sites to distribute or manufacture goods. The supply chain professionals often need to plan on spreadsheets t

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WBSP183: Grow Your Business by Learning the E-Commerce Sales Strategies, a Live Interview w/ a Panel of Experts
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October 28, 2021
Planning for sales in the traditional world was easy. If you had a retail location, you would plan the right location, inventory, study the neighborhood, and provide the customer service and pricing aligned with the neighborhood's needs. If you were selling through big-box retailers or distribu

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WBSP182: Grow Your Business by Optimizing Production Method and Line w/ Vlad Romanov
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October 27, 2021
Identifying the appropriate production method requires you to have a deep understanding of your finished products and raw materials consumed. An incorrect production method and its KPIs may have implications on the production capacity. Also, if there is a mismatch in your demand and supply, you migh

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WBSP181: Grow Your Business by Connecting Your Shop Floor in Real-Time w/ David Schultz
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October 26, 2021
Traditionally most systems used on the shop floor were disconnected. Even if you had multiple systems such as ERP and MES, they didn't have real-time connectivity with the machines. And to get data from these systems, manufacturers created data lakes and powered dashboards using the insights ga

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WBSP180: Grow Your Business by Taking Advantages of Edge Technologies w/ Jason Andersen
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October 25, 2021
Edge computing is powerful. It can help companies monitor and maintain distributed assets that would otherwise require significant capital and manpower to manage. In addition, these technologies allow your technicians to control those devices remotely without having to travel. You can also gather to

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WBSP179: Grow Your Business by Understanding Oracle’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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October 23, 2021
Oracle and SAP are the only two names you will hear in the enterprise accounts while everyone else is trying to claim the third spot, including Microsoft, Infor, and Sage. In fact, you might hear that you are either an SAP shop or an oracle shop in the enterprise community. Oracle also largely domin

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WBSP178: Grow Your Business by Learning the Importance of Source of Truth, a Live Interview w/ a Panel of Experts
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October 22, 2021
Utilizing software in a siloed department is super easy. But as your enterprise grows, you will require cross-functional collaboration across departments. You will have systems that share common data, such as inventory or parts, customers, and vendors. Your architecture may contain ERP, E-commerce,

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WBSP177: Grow Your Business by Learning the Strategies To Overcome Channel Conflict, a Live Interview w/ a Panel of Experts
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October 21, 2021
Traditionally, there were a limited number of channels that a company had to manage. But as the lines keep blurring in the business models, businesses will need to manage more channels. The marketplaces and their ever-evolving business model will fuel the growth of channels even further. These marke

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WBSP176: Grow Your Business Through Protected Flow Manufacturing w/ Mark Lilly
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October 20, 2021
The needs of the production floor have always been the most critical for Manufacturing, with scheduling being the most challenging function. The finite scheduling method has been the most accurate and most commonly used so far. It claimed to improve the on-time delivery by scheduling based on the du

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WBSP175: Grow Your Business by Learning Industry Consolidation Risks w/ Aneesa Muthana
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October 19, 2021
People often talk about the importance of diversification, especially for cash-intensive businesses such as manufacturing. But what exactly is diversification, and how to plan for it? Is it about having the right balance of customers? Is it about rejecting opportunities even if you might have millio

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WBSP174: Grow Your Business by Avoiding Contract Management Pitfalls w/ Karthik Rama
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October 18, 2021
Every company manages thousands of contracts. These contracts could belong to procurement, sales, or HR. But in most cases, the contracts management function is part of the procurement team because of the sheer volume of contracts issued and negotiated. If you don't want to spend millions of do

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WBSP173: Grow Your Business by Understanding Sage’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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October 16, 2021
ERP conversations can't finish without the mention of Sage. Like SAP, Sage has always been strong in the European market as it's a European company. They have also been very well penetrated in the accounting and CPA community due to their distribution and business model. Sage has many diff

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WBSP172: Grow Your Business by Learning the Risks Associated With the Customization of ERP Systems, a Live Interview w/ a Panel of Experts
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October 15, 2021
The main challenge with ERP is that it cannot address 100% of your organization's needs, no matter how good it is. There will always be company-specific needs such as reporting or KPIs. There are also likely to be several integrations that you might require, such as integrating your inventory f

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WBSP171: Grow Your Business by Measuring and Increasing Average Order Value, a Live Interview w/ a Panel of Experts
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October 14, 2021
Most e-commerce companies remain busy chasing new customers and visitors to the site. And they ignore the average order value, also known as deal size in the traditional world. There are several ways to increase your average order value, such as trying different pricing experiments, bundling, up-sel

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WBSP170: Grow Your Business by Learning the Nuances of Nano Influencer Marketing w/ Paul Benigeri
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October 13, 2021
It's tough to keep up with the trends and technologies in the e-commerce ecosystem. Social media marketing and channels have grown significantly, especially due to COVID. As a result, it's becoming harder and harder to manage the marketing budget and explore the right channels for your mar

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WBSP169: Grow Your Business by Learning the Nuances of CMMC Preparedness and Assessment w/ Dale Parmenteri
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October 12, 2021
The journey of serving the DoD market could feel frightening. While it might provide stability to your fluctuating revenue cycles, it also comes with a significant overhead with the process upkeep. But as part of DoD compliance, you get several benefits, such as protecting your IP as DoD is trying t

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WBSP168: Grow Your SMB Business by Learning To Plan for Cyber Security w/ Bill Palifka
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October 11, 2021
With innovations in technologies, we have put software on every device and endpoint too soon, which has increased the attack surface significantly. Unfortunately, this has also been done without truly understanding the ramifications of these advancements. The hackers or state-sponsored agencies are

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WBSP167: Grow Your Business by Understanding QuickBooks’ and FishBowl’s Capabilities, an Objective Panel Discussion and Weekly Digital Transformation News Stories
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October 09, 2021
If you are a startup, you will have several options in the QuickBooks portfolio to get your business up and running without requiring deep IT or accounting capabilities. As you grow, you might need to upgrade to several products in the QuickBooks portfolio and try add-ons such as FishBowl. However,

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WBSP166: Grow Your Business by Learning How To Pitch Digital Initiatives to Executives, a Live Interview w/ a Panel of Experts
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October 08, 2021
Whether you are pitching an initiative or getting pitched, turning down an idea is extremely uncomfortable for both parties. Although executives may be turning down the idea as they might not see how they might sell it to their boards, colleagues, or teams, they don't want to reject it as it co

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WBSP165: Grow Your Business by Learning the Strategies To Personalize Customer Journey, a Live Interview w/ a Panel of Experts
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October 07, 2021
Most people think of personalization strategies as the thank you note written on the post-purchase card sent to the consumer or a thank you video from the CEO. But personalization goes deeper when it comes to e-commerce. The personalized experience could include the products that are shown to the no

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WBSP164: Grow Your Business by Learning the Nuances of Warehouse and Logistics Architecture w/ Rick Watson
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October 06, 2021
Scaling an e-commerce brand is hard. And it's becoming harder with the expansion of marketplaces. While they offer significant opportunities and an easy way to acquire customers, each channel and the marketplace has fairly stringent requirements regarding their quality standards and what they l

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WBSP163: Grow Your Business by Creating a Precise Digital Twin of a Warehouse w/ Michael Pytel
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October 05, 2021
The legacy warehouses were extremely rigid and imprecise. They had challenges in locating the precise location in the system. They also didn't map humans in the system. These restrictions limit WMS systems to accommodate real-world scenarios such as seasonality and dynamics recommendation of re

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WBSP162: Grow Your Business By Learning to Think How Machines Think w/ Jennifer Bannink Bloomer
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October 04, 2021
A machine is not a microwave where you can throw a piece of steel, push a bunch of buttons, and expect your parts to be done. The inner workings of machines are fundamental to account to be able to program cost-effectively. You need to take several things into account, starting from the fit between

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WBSP161: Grow Your Business Through Organizational Change Management Alignment, a Live Interview w/ a Panel of Experts
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October 01, 2021
Change management has become the new buzzword. Most ERP implementation practitioners talk about how important change management is and how that can save implementation failures. Also, most ERP implementation failure conversations are around exceeding the original estimations of the budget. But who p

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WBSP160: Grow Your Business by Optimizing Customer Journey, a Live Interview w/ a Panel of Experts
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September 30, 2021
While building your e-commerce site, you might be tempted to go for the cheapest option. But for your e-commerce initiatives to work, you need to perform a deeper analysis of customer journeys to provide them the experience they expect. This study requires you to go deeper than the five WHYs and to

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WBSP159: Grow Your Business Through AS9100 Certification w/ Aaron Theisen
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September 29, 2021
Most machine shops are afraid of going for certifications such as AS9100 and CMMC due to the process overheads and compliance requirements imposed. They would rather invest that money in buying more machines and adding more people. While these certifications can be perceived as unnecessary, they can

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WBSP158: Grow Your Business by Learning the Nuances of Tax Recovery w/ Jason Parr
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September 28, 2021
While several tax packages out there, such as Avalara and Vertex, can automatically monitor each state's tax rates and apply to each of your transactions, these packages rely on your data and accounting to determine your tax obligations. If you are not accounting for your product costs appropri

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WBSP157: Grow Your Business by Penetrating Automotive Market Through PPAP Compliance w/ Ken Hatlewick
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September 27, 2021
If you have been thinking about penetrating the automotive market, your customers will ask you to comply with the PPAP processes. You need to comply with several requirements irrespective of your tiers, such as communicating any process or line changes in your facility. You will also have additional

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WBSP156: Grow Your Business by Saving Digital Transformation Budget Overruns, a Live Interview w/ a Panel of Experts
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September 24, 2021
First-time ERP buyers and salespeople without any implementation experience consider implementations as plug-and-play. But while you might be using someone else's product, you first need to understand the product at a deeper level and this learning might take the same amount of time as creating

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WBSP155: Grow Your Business by Better Understanding E-Commerce ICP Identification Strategies, a Live Interview w/ a Panel of Experts
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September 23, 2021
A deep understanding of your ideal customer profile is the foundation of your sales, marketing, and e-commerce success. Unfortunately, most companies struggle to create their marketing positioning around their ICP as they are often serving multiple industries and buyers. This issue is even more crit

Tags: Digital Transformation, ERP

WBSP154: Grow Your Business by Learning To Identify Suitable Processes for Robotic Automation w/ Kevin Paramore
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September 22, 2021
Robotic applications have come a long way. They can automate a lot of mundane processes in your warehouse and facility. But to get the ROI from robotic investments, you need to assess the factors that make robotic applications efficient. Just like human operators, robots are not suitable for all env

Tags: Digital Transformation, ERP

WBSP153: Grow Your Business by Learning To Identify ERP Disasters Through ERP Demos w/ Andy Pratico
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September 21, 2021
ERP sales teams are some of the most confident people, while the ERP implementation team would come across as the most nervous. If you ever sat in an ERP demo, the sales team would provide assurance on every single doubt you might have, and the implementation team is rarely involved in the sales pro

Tags: Digital Transformation, ERP

WBSP152: Grow Your Business by Aligning Sales Compensation Strategies With Your Growth Plans w/ Ryan Wicklum
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September 20, 2021
Sales compensation is a multi-edged sword. There are many variables, and each variable could significantly impact your top line and bottom line if the consequences are not thought through. If the base salary is too low and if it doesn't meet the basic needs of salespeople, they might be looking

Tags: Digital Transformation, ERP

WBSP153: Grow Your Business by Learning To Identify ERP Disasters Through ERP Demos w/ Andy Pratico
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September 20, 2021
ERP sales teams are some of the most confident people, while the ERP implementation team would come across as the most nervous. If you ever sat in an ERP demo, the sales team would provide assurance on every single doubt you might have, and the implementation team is rarely involved in the sales pro

See publication

Tags: Digital Transformation, ERP

WBSP152: Grow Your Business by Aligning Sales Compensation Strategies With Your Growth Plans w/ Ryan Wicklum
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September 19, 2021
Sales compensation is a multi-edged sword. There are many variables, and each variable could significantly impact your top line and bottom line if the consequences are not thought through. If the base salary is too low and if it doesn't meet the basic needs of salespeople, they might be looking for

See publication

Tags: Digital Transformation, ERP

WBSP151: Grow Your Business Through Enterprise Integration, a Live Interview w/ a Panel of Experts
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September 17, 2021
Irrespective of whether you are integrating two hardware components or software products, the challenges are similar. You need to understand the current state of the integrated components, but the future state is equally important, especially if the future state may not be in your control. For examp

Tags: Digital Transformation, ERP

WBSP150: Grow Your Business by Better Understanding E-Commerce Discounting Strategies, a Live Interview w/ a Panel of Experts
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September 16, 2021
Marketers tend to offer sitewide discounts to their entire audience without considering where visitors are in the buyer's journey. Sure, that might drum up more sales, but it can hurt your bottom line in the long run. They also use discounts to attract the top of a funnel audience. Sure that&ap

Tags: Digital Transformation, ERP

WBSP151: Grow Your Business Through Enterprise Integration, a Live Interview w/ a Panel of Experts
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September 16, 2021
Irrespective of whether you are integrating two hardware components or software products, the challenges are similar. You need to understand the current state of the integrated components, but the future state is equally important, especially if the future state may not be in your control. For examp

See publication

Tags: Digital Transformation, ERP

WBSP149: Grow Your Business Through Dynamic Adjustments to Warehouse Operations w/ Jon Schechter
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September 15, 2021
When it comes to automated storage and retrieval systems (ASRS), there are several choices available. You have regular ASRS systems that will require changes to your facility and processes as they are designed to be more of the conveyor belts. Mobile ASRS, on the other hand, don't have to trave

Tags: Digital Transformation, ERP

WBSP150: Grow Your Business by Better Understanding E-Commerce Discounting Strategies, a Live Interview w/ a Panel of Experts
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September 15, 2021
Marketers tend to offer sitewide discounts to their entire audience without considering where visitors are in the buyer's journey. Sure, that might drum up more sales, but it can hurt your bottom line in the long run. They also use discounts to attract the top of a funnel audience. Sure that's effec

See publication

Tags: Digital Transformation, ERP

WBSP148: Grow Your Business by Increasing Average Order Value w/ Ronnie Teja
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September 14, 2021
Strategic placement of complementary products and personalized recommendations can help increase revenue from each transaction and the lifetime value of each customer. But strategic placement is art and science and requires you to understand customer behavior at a deeper level. If you go overboard w

Tags: Digital Transformation, ERP

WBSP149: Grow Your Business Through Dynamic Adjustments to Warehouse Operations w/ Jon Schechter
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September 14, 2021
When it comes to automated storage and retrieval systems (ASRS), there are several choices available. You have regular ASRS systems that will require changes to your facility and processes as they are designed to be more of the conveyor belts. Mobile ASRS, on the other hand, don't have to travel in

See publication

Tags: Digital Transformation, ERP

WBSP147: Grow Your Business by Forecasting the Outcome of Strategic Sourcing w/ Edmund Zagorin
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September 13, 2021
As a procurement leader, if you are too focused on seeking discounts, sometimes you might lose sight that the cost of spend could be higher than the discount you might be seeking. Also, as the number of SKUs increases in your organization, the SG&A costs rise at an increasing rate than your top

Tags: Digital Transformation, ERP

WBSP148: Grow Your Business by Increasing Average Order Value w/ Ronnie Teja
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September 13, 2021
Strategic placement of complementary products and personalized recommendations can help increase revenue from each transaction and the lifetime value of each customer. But strategic placement is art and science and requires you to understand customer behavior at a deeper level. If you go overboard w

See publication

Tags: Digital Transformation, ERP

WBSP147: Grow Your Business by Forecasting the Outcome of Strategic Sourcing w/ Edmund Zagorin
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September 12, 2021
As a procurement leader, if you are too focused on seeking discounts, sometimes you might lose sight that the cost of spend could be higher than the discount you might be seeking. Also, as the number of SKUs increases in your organization, the SG&A costs rise at an increasing rate than your top

See publication

Tags: Digital Transformation, ERP

WBSP146: Grow Your Business by Preparing for Enterprise Security Issues, a Live Interview w/ a Panel of Experts
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September 10, 2021
Cybersecurity issues are becoming more and more common. As the adversaries and state-funded agencies get sophisticated in their capabilities, most businesses will need to rethink their cybersecurity strategy. It will be even more critical for regulated companies such as aerospace and defense and med

Tags: Digital Transformation, ERP

WBSP145: Grow Your Business by Better Understanding Conversion Rate Optimization Techniques, a Live Interview w/ a Panel of Experts
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September 09, 2021
For e-commerce sites, the conversion rate is perhaps the most critical metric. Many sites focus on getting tons of traffic, but what is the point in having that traffic if they don't convert. When it comes to improving conversion rate, various factors drive the conversion rate, including page s

Tags: Digital Transformation, ERP

WBSP146: Grow Your Business by Preparing for Enterprise Security Issues, a Live Interview w/ a Panel of Experts
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September 09, 2021
Cybersecurity issues are becoming more and more common. As the adversaries and state-funded agencies get sophisticated in their capabilities, most businesses will need to rethink their cybersecurity strategy. It will be even more critical for regulated companies such as aerospace and defense and med

See publication

Tags: Digital Transformation, ERP

WBSP144: Grow Your Business by Avoiding ERP Disasters Through the Investment in the Pre-ERP Phase w/ Rich Sade
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September 08, 2021
The most critical factor in winning or losing a deal is always timing. And the faster you convert your customer, the faster you answer all of their questions, and the faster you ship it to them, you can outrun your competition. To do so, you need to think about the speed to your customers and suppli

Tags: Digital Transformation, ERP

WBSP145: Grow Your Business by Better Understanding Conversion Rate Optimization Techniques, a Live Interview w/ a Panel of Expe...
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September 08, 2021
For e-commerce sites, the conversion rate is perhaps the most critical metric. Many sites focus on getting tons of traffic, but what is the point in having that traffic if they don't convert. When it comes to improving conversion rate, various factors drive the conversion rate, including page speed,

See publication

Tags: Digital Transformation, ERP

WBSP143: Grow Your Business by Avoiding Outsourcing Your Role as a Sponsor w/ Tim Morton
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September 07, 2021
Balancing your day job and executing a transformation project in parallel could be frustrating. Your team might look up to you to make the most crucial decisions when you might not fully understand the implications of those decisions. To avoid this uncomfortable situation, you might want to outsourc

Tags: Digital Transformation, ERP

WBSP144: Grow Your Business by Avoiding ERP Disasters Through the Investment in the Pre-ERP Phase w/ Rich Sade
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September 07, 2021
The most critical factor in winning or losing a deal is always timing. And the faster you convert your customer, the faster you answer all of their questions, and the faster you ship it to them, you can outrun your competition. To do so, you need to think about the speed to your customers and suppli

See publication

Tags: Digital Transformation, ERP

WBSP142: Grow Your Business by Improving Internal Capacity w/ Dave Westrom
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September 06, 2021
As a plant manager or an executive responsible for the P&L of a manufacturing plant, you will need to make several decisions to improve your internal capacity. They could be adding more bodies, equipment or adding a new location. Unfortunately, if you don't have data to substantiate them, i

Tags: Digital Transformation, ERP

WBSP143: Grow Your Business by Avoiding Outsourcing Your Role as a Sponsor w/ Tim Morton
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September 06, 2021
Balancing your day job and executing a transformation project in parallel could be frustrating. Your team might look up to you to make the most crucial decisions when you might not fully understand the implications of those decisions. To avoid this uncomfortable situation, you might want to outsourc

See publication

Tags: Digital Transformation, ERP

WBSP142: Grow Your Business by Improving Internal Capacity w/ Dave Westrom
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September 05, 2021
As a plant manager or an executive responsible for the P&L of a manufacturing plant, you will need to make several decisions to improve your internal capacity. They could be adding more bodies, equipment or adding a new location. Unfortunately, if you don't have data to substantiate them, it may

See publication

Tags: Digital Transformation, ERP

WBSP141: Grow Your Business Through Enterprise Analytics Strategies, a Live Interview w/ a Panel of Experts
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September 03, 2021
If you are a growing siloed organization, you will have puddles of data sitting inside every department. You could also have hundreds of unused reports on top of your ERP system that you might not even be aware of. If you want to avoid growing pains because of data, you need centralized ownership an

Tags: Digital Transformation, ERP

WBSP140: Grow Your Business by Understanding the Nuances of SEO Strategies, a Live Interview w/ a Panel of Experts
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September 02, 2021
Mastering SEO is no longer optional for ecommerce companies and manufacturers. If you are starting on your SEO journey, you will need to make decisions between SEO and PPC strategies. You will also need to understand the nuances of keyword strategies to identify the right targets that will help you

Tags: Digital Transformation, ERP

WBSP141: Grow Your Business Through Enterprise Analytics Strategies, a Live Interview w/ a Panel of Experts
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September 02, 2021
If you are a growing siloed organization, you will have puddles of data sitting inside every department. You could also have hundreds of unused reports on top of your ERP system that you might not even be aware of. If you want to avoid growing pains because of data, you need centralized ownership an

See publication

Tags: Digital Transformation, ERP

WBSP139: Grow Your Business by Expanding Your Footprint Through E-Commerce Marketplaces w/ Paul Sonneveld
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September 01, 2021
If you are ready to expand your e-commerce footprint, you have several choices. For example, suppose you have been selling to the most popular channels, such as Amazon in North America. In that case, you might want to explore other channels such as Walmart, Alibaba, or Etsy. Or you might want to exp

Tags: Digital Transformation, ERP

WBSP140: Grow Your Business by Understanding the Nuances of SEO Strategies, a Live Interview w/ a Panel of Experts
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September 01, 2021
Mastering SEO is no longer optional for ecommerce companies and manufacturers. If you are starting on your SEO journey, you will need to make decisions between SEO and PPC strategies. You will also need to understand the nuances of keyword strategies to identify the right targets that will help you

See publication

Tags: Digital Transformation, ERP

WBSP138: Grow Your Business Through ISO Compliance w/ Derek Hall
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August 31, 2021
The journey of ISO could feel overwhelming with the amount of standardization and documentation required. But if your machine shop never served a regulated industry, it could be a great start as you expand your market to other sectors such as aerospace, defense, or automotive. You will not only be r

Tags: Digital Transformation, ERP

WBSP139: Grow Your Business by Expanding Your Footprint Through E-Commerce Marketplaces w/ Paul Sonneveld
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August 31, 2021
If you are ready to expand your e-commerce footprint, you have several choices. For example, suppose you have been selling to the most popular channels, such as Amazon in North America. In that case, you might want to explore other channels such as Walmart, Alibaba, or Etsy. Or you might want to exp

See publication

Tags: Digital Transformation, ERP

WBSP137: Grow Your Business by Driving Cross-Functional Clarity w/ Pam Fox Rollin
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August 30, 2021
Due to how companies function in the startup phase and evolve, most of them operate in silos because it's hard to find cross-functional talent. In addition, the cross-functional processes are perceived to be slow. It's also tough to train people in multiple disciplines. As a result, most S

Tags: Digital Transformation, ERP

WBSP138: Grow Your Business Through ISO Compliance w/ Derek Hall
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August 30, 2021
The journey of ISO could feel overwhelming with the amount of standardization and documentation required. But if your machine shop never served a regulated industry, it could be a great start as you expand your market to other sectors such as aerospace, defense, or automotive. You will not only be r

See publication

Tags: Digital Transformation, ERP

WBSP137: Grow Your Business by Driving Cross-Functional Clarity w/ Pam Fox Rollin
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August 29, 2021
Due to how companies function in the startup phase and evolve, most of them operate in silos because it's hard to find cross-functional talent. In addition, the cross-functional processes are perceived to be slow. It's also tough to train people in multiple disciplines. As a result, most SMBs will h

See publication

Tags: Digital Transformation, ERP

WBSP136: Grow Your Business by Better Planning Digital Projects, a Live Interview w/ a Panel of Experts
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August 27, 2021
Managing digital projects have never been easier. While there have been tons of attempts to improve the process with Agile methodologies, the timeline, budget, and scope are still tough to manage. There are several explanations as to why digital projects are harder. For example, each digital project

Tags: Digital Transformation, ERP

WBSP135: Grow Your Business by Better Planning E-Commerce Budget, a Live Interview w/ a Panel of Experts
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August 26, 2021
E-commerce opportunity is highly lucrative. As an executive responsible for e-commerce success, you will come across several options and opportunities. But if you don't know how to plan for e-commerce, you might be out of cash without knowing what went wrong. For example, it could happen as you

Tags: Digital Transformation, ERP

WBSP136: Grow Your Business by Better Planning Digital Projects, a Live Interview w/ a Panel of Experts
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August 26, 2021
Managing digital projects have never been easier. While there have been tons of attempts to improve the process with Agile methodologies, the timeline, budget, and scope are still tough to manage. There are several explanations as to why digital projects are harder. For example, each digital project

See publication

Tags: Digital Transformation, ERP

WBSP134: Grow Your Business by Uncovering Supply Chain Risks Through Supplier Intelligence w/ Matt Keyes
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August 25, 2021
If you are a small business operating as a single entity with one warehouse and site, most of your suppliers will have a handshake relationship. But as you grow, you are going to add more sites. Each site may have its procurement functions and may manage its supply chain. This is where having accura

Tags: Digital Transformation, ERP

WBSP135: Grow Your Business by Better Planning E-Commerce Budget, a Live Interview w/ a Panel of Experts
Import from wordpress feed
August 25, 2021
E-commerce opportunity is highly lucrative. As an executive responsible for e-commerce success, you will come across several options and opportunities. But if you don't know how to plan for e-commerce, you might be out of cash without knowing what went wrong. For example, it could happen as you over

See publication

Tags: Digital Transformation, ERP

WBSP133: Grow Your Business by Streamlining Warehousing Operations With WMS Systems w/ Roy Strauss
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August 24, 2021
Every user in a company has different needs when it comes to completing their jobs. The warehouse users, in particular, are worried about how fast they can move the goods and organize accordingly. Therefore, to be effective with warehousing operations and organization, you need tons of data that can

Tags: Digital Transformation, ERP

WBSP134: Grow Your Business by Uncovering Supply Chain Risks Through Supplier Intelligence w/ Matt Keyes
Import from wordpress feed
August 24, 2021
If you are a small business operating as a single entity with one warehouse and site, most of your suppliers will have a handshake relationship. But as you grow, you are going to add more sites. Each site may have its procurement functions and may manage its supply chain. This is where having accura

See publication

Tags: Digital Transformation, ERP

WBSP132: Grow Your Business by Making Automation initiatives Successful w/ Jake Hall
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August 23, 2021
Automation technologies are advancing at a rapid pace. There are tons of options available whether you are looking to automate some of the operations of your production process. Or you may be automating process steps such as trailer unloading that are essential but may not be billable. And the more

Tags: Digital Transformation, ERP

WBSP133: Grow Your Business by Streamlining Warehousing Operations With WMS Systems w/ Roy Strauss
Import from wordpress feed
August 23, 2021
Every user in a company has different needs when it comes to completing their jobs. The warehouse users, in particular, are worried about how fast they can move the goods and organize accordingly. Therefore, to be effective with warehousing operations and organization, you need tons of data that can

See publication

Tags: Digital Transformation, ERP

WBSP132: Grow Your Business by Making Automation initiatives Successful w/ Jake Hall
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August 22, 2021
Automation technologies are advancing at a rapid pace. There are tons of options available whether you are looking to automate some of the operations of your production process. Or you may be automating process steps such as trailer unloading that are essential but may not be billable. And the more

See publication

Tags: Digital Transformation, ERP