Imagine -- operations that think
June 15, 2018
How today’s COOs create connected experiences with “thinking” operations
For years, Chief Operations Officers (COOs) have been thinking about how agility, automation, technological prowess and the right mix of partners could help them innovate their global operations. Now, they are applying artificial intelligence (AI)/cognitive technology to establish thinking processes — processes that communicate real-time insights to employees and partners across expanding ecosystems. COOs are redesigning their business models and operational execution to create:
– Cooperation and knowledge sharing – Adaptive and self-learning systems – Compelling customer experiences
A cadre of forward-thinking COOs are leading the way in virtually every aspect of such process innovation — from vision and value creation to execution and impact.
Tags: AI, Digital Disruption, Digital Transformation
Building intelligence into buildings: Integrating artificial intelligence into building ecosystems
May 09, 2018
Viewing spaces in new ways
Today, people, buildings, campuses and even entire cities are able to operate in new and different ways.
As artificial intelligence (AI) is integrated with building systems and Internet of Things (IoT) devices, it has the potential to improve occupant experience, increase operational efficiency and optimize space and asset utilization. In the recent IBM Institute for Business Value (IBV) study, “The human-machine interchange,” 76 percent of Chief Operating Officers reported that increasing automation in facility and asset management will have a positive impact on operational efficiency.1 Although cost-control measures and flexibility remain key objectives, creating compelling, emotionally rich experiences is the new frontier.
Tags: AI, Digital Transformation, Supply Chain
The human machine interchange: How intelligent automation is reconstructing business operations
January 05, 2018
High expectations for intelligent automation
Machine learning is beginning to transform the way businesses organize their operations and benefit from technology investments. And intelligent automation – the use of machines that understand their environments, interact with humans and other machines, learn from these experiences and apply what they learn to future decisions – is accelerating due to this change. But realizing the value of this transformation for digital operations requires more than technology investment. Companies must train employees to work with machines in new ways and redesign operations to optimize for automation. Some industries are highly advanced in their use of intelligent automation. In other industries, adoption is more tenuous.
Tags: AI, Digital Transformation, Innovation