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Philip Ideson
Managing Director at Art of Procurement
Orlando, United States
Philip Ideson is passionate about the role that procurement professionals and leaders can plan in creating a competitive advantage for their organizations.
Over a two-decade career spanning the entire procurement value chain from Buyer to Head of Procurement, as a practitioner and consultant, Philip observed first hand the challenges that procurement professionals face in fighting the status quo, and ultimately in fulfilling their potential.
Philip founded Art of Procurement in 2015 as a way to empower procurement professionals at all levels to deliver change with confidence; whether from the inspiration of the popular weekly podcast that he hosts, or with targeted solution offerings that guide clients on their journey to transform the impact of procurement.
Philip Ideson
Points
Academic
0
Author
795
Influencer
95
Speaker
3
Entrepreneur
20
Total
913
Points based upon Thinkers360 patent-pending algorithm.
Analyzing the Global State of Services Procurement
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March 20, 2024
Services spend is becoming an increasingly important strategic category for procurement to manage as more and more businesses rely on...
The post Analyzing the Global State of Services Procurement appeared first on Art of Procurement.
Achieving a Winning Difference
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March 17, 2024
“It’s really nice to have a bigger purpose and actually see the communities that you are changing, the lives that...
The post Achieving a Winning Difference appeared first on Art of Procurement.
Announcing the Launch of Art of Procurement SpendPros
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March 10, 2024
“In procurement’s operating model of the future, internal teams are delivery leaders, relationships builders, and the ones who understand what...
The post Announcing the Launch of Art of Procurement SpendPros appeared first on Art of Procurement.
Art of Procurement Launches SpendPros, Expert-guided Category and Sourcing Enablement
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March 10, 2024
“If our experts succeed, if the processes we build succeed, it will train the client’s team in what best in...
The post Art of Procurement Launches SpendPros, Expert-guided Category and Sourcing Enablement appeared first on Art of Procurement.
Transparency is the Antidote for Rising IT Costs
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March 03, 2024
“There is always room for negotiation around IT spend. The worst they can do is say ‘no,’ but at least...
The post Transparency is the Antidote for Rising IT Costs appeared first on Art of Procurement.
Challenging Traditional Thinking with Nemawashi
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February 25, 2024
“Nemawashi is generally something we do on a yearly basis. Is it tedious? Yes. Is it easy? No. Does it...
The post Challenging Traditional Thinking with Nemawashi appeared first on Art of Procurement.
Procurement 6 – February 23rd, 2024
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February 22, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – February 23rd, 2024 appeared first on Art of Procurement.
Redefining Procurement’s Value and Shifting Mindsets
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February 18, 2024
“Given all the things procurement is doing, it does seem that a lot of their work tends to go unnoticed...
The post Redefining Procurement’s Value and Shifting Mindsets appeared first on Art of Procurement.
Top Priorities for IT Spend in 2024
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February 13, 2024
Technology spend poses a unique set of challenges for procurement. Cost increases, waste and inefficiency, a crowded marketplace, and the...
The post Top Priorities for IT Spend in 2024 appeared first on Art of Procurement.
Escaping the Services Procurement Comfort Zone
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February 11, 2024
“We have to incentivize the supplier to collaborate with us in a way that creates a different way of doing...
The post Escaping the Services Procurement Comfort Zone appeared first on Art of Procurement.
The ESG Imperative: Balancing the Attainable With the Aspirational
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February 04, 2024
“I think a large part of the ESG model is about bringing each other up together – capacity building –...
The post The ESG Imperative: Balancing the Attainable With the Aspirational appeared first on Art of Procurement.
Procurement 6 – February 2nd, 2024
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February 01, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – February 2nd, 2024 appeared first on Art of Procurement.
Debunking Common Software Procurement Myths
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January 28, 2024
“There is this misconception that procurement pros are paper-pushers – that we are not strategic, or we are not business...
The post Debunking Common Software Procurement Myths appeared first on Art of Procurement.
Three (3) Indispensable Skills for Today’s Procurement Leaders
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January 21, 2024
“In procurement, we have a perception of the world we’re in, and we put boundaries around ourselves. But we have...
The post Three (3) Indispensable Skills for Today’s Procurement Leaders appeared first on Art of Procurement.
Procurement’s Data Dream Team
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January 14, 2024
“Once you have clean data, it becomes a business asset. You can now answer questions from it. When it’s sitting...
The post Procurement’s Data Dream Team appeared first on Art of Procurement.
Procurement 6 – January 12th, 2024
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January 11, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – January 12th, 2024 appeared first on Art of Procurement.
Communicating Procurement’s Value Up the Chain
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January 09, 2024
Procurement often feels like they are increasingly asked to ‘do more with less,’ and there seems to be no shortage...
The post Communicating Procurement’s Value Up the Chain appeared first on Art of Procurement.
2024: Pride Of Purpose For Procurement
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January 07, 2024
“If procurement wants to have an outsized impact, they need to provide value in a way that alters how decision...
The post 2024: Pride Of Purpose For Procurement appeared first on Art of Procurement.
The Good News and Bad News About Procurement Influence Today
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January 07, 2024
“I think it is really important not to assume that just trying to tie everything to revenue is the right...
The post The Good News and Bad News About Procurement Influence Today appeared first on Art of Procurement.
Procurement 6 – December 15th, 2023
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December 14, 2023
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – December 15th, 2023 appeared first on Art of Procurement.
2024 ESG Action Planning
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December 10, 2023
“ESG… should be integrated as much as possible into existing processes, structures, and policies because there are so many synergistic...
The post 2024 ESG Action Planning appeared first on Art of Procurement.
Dispelling Myths and Unlocking Value in SaaS and Software Procurement
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December 05, 2023
Sourcing and purchasing software, especially SaaS products, can sometimes feel like an uphill battle for procurement. It’s not an “easy”...
The post Dispelling Myths and Unlocking Value in SaaS and Software Procurement appeared first on Art of Procurement.
Supplier Diversity: How to Achieve Impact at Scale
Art of Procurement
September 19, 2023
Supplier diversity is not just a box to tick on a corporate social responsibility checklist; it is a dynamic strategy that can drive innovation, increase competitiveness, enhance brand reputation, and, ultimately, impact an organization’s bottom line
Aspiring to Build an Optimal Procurement Experience and Ecosystem
Art of Procurement
April 19, 2022
We’re all participants in the experience economy, sometimes as consumers and sometimes as providers. When procurement finds itself in the experience provider seat, we have to make sure our talent, processes, and systems create an advantage rather than holding us back.
How To Build A Business Continuity Plan For Your Spend Category
Art of Procurement
August 18, 2021
If you expect your strategic suppliers to have a business continuity plan, doesn’t it make sense for procurement to have category continuity plans for the most critical spend?
A category continuity plan helps you proactively identify the risks and disruption mitigation steps associated with a category or a product or service. It is meant to be clear and actionable – not a 60 page manual.
There are six elements to the process of creating your plan:
- to inspire the art of the possible by thinking differently about the impact that procurement can achieve.
- to help you build and execute your transformation roadmap.
- to help you rapidly deploy teams of experts that deliver sustainable cost savings
- to help you tackle complex problems, categories, and sourcing events to unlock new sources of value.
- to provide you with the insights, tools, and coaching to succeed day in, and day out.
We strive to achieve these goals through our podcast, consulting, and microlearning offerings.
Episode 25: How to be a Procurement All-Star
World of Procurement
October 21, 2020
Philip Ideson is the man behind Art of Procurement, the number one Procurement Podcast in the world. In addition to this, Art of Procurement provides Education and Consultancy Services. Philip recently hit an incredible milestone of 500,000 downloads over five years of running his Podcast.
Philip has a wealth of experience as a Procurement Practitioner and has spoken with over three hundred Procurement Professionals on his Podcast. As you can Imagine, I was keen to get his views on what the Best Procurement Pros do.
We covered a lot in this thirty minute Podcast episode:
Football, Why Running is incredible for mindset, the traits of Procurement All-Stars, Why focussing on Procurement Technical Skills will only get you so far, why we hate the term “seat at the table” and the challenges COVID 19 has posed to Procurement Teams.
PAT Chat: Art of Procurement’s Phil Ideson on Elevating the Role of Procurement
SAP Ariba
February 06, 2020
How do we elevate the role of procurement? Meet Phil Ideson, the founder and managing director of Art of Procurement, who has dedicated himself to precisely that task.
Tags: Customer Experience, Digital Transformation, Procurement
Out of the Mouth of Babes
ProcuRising
June 03, 2019
Art of Procurement Founder Philip Ideson shares his entrepreneurial journey, and why the future of procurement relies on a combination of both art and science.
Helen Mackenzie’s 2023 Chart Toppers
Philip Ideson
December 25, 2023
You can’t build a community based on the power of a podcast if you don’t love listening to them yourself. All year long, the Art of Procurement team is interviewing, producing, and promoting podcast interviews with some of the most interesting people in the field.
In this episode, Helen Mackenzie, Head of Sales and Community at Art of Procurement, takes over hosting responsibilities to share the five interviews she thinks of as 2023’s chart toppers. She also enlists a bit of help from our Procurement 6 announcer to count them down.
Listen in for a recap of Helen’s picks of the year:
-Stephane Morel and his category workbench, a place where all the tools procurement needs are in one place, making work so much easier
-Advice on shifting priorities and procurement’s ability to adjust from Matt Reddington and Mu Wagh from Procure Analytics
-Vendr’s Emily Campbell and Nick Pinkman digging into the darkness to address the topic of shadow spend
-Katherine McCleery, a B2B brand marketing expert, on how important procurement’s brand is to getting engagement and making an impact
-And her #1 pick… A powerful example of using procurement as a force for good: Tim Nelson, CEO of the charities Hope for Justice and Slave Free Alliance, talking about how we can help combat slavery in today’s supply chains
2023 Dial P for Procurement Year in Review w/ Kelly Barner
Philip Ideson
December 18, 2023
Long time listeners of the Art of Procurement podcast will know that the team hosts a related podcast, Dial P for Procurement, every Thursday. The show, which is hosted by AOP Head of Content and Operations Kelly Barner, is part of the Art of Procurement family, but runs in its own podcast feed.
Episodes air every Thursday and they have a different format than Art of Procurement. Most of the topics are pulled from the headlines and are covered as heavily researched solo pods. Don’t worry though - there isn’t a dull moment. Dial P for Procurement provides up to the moment storytelling about trending supply chain and general business news.
Looking all the way back to the beginning of the year has a way of putting everything into perspective. In this episode, Kelly does just that - following the lead of the listening audience:
-Going back to the beginning of the year to see which Dial P for Procurement episodes had the greatest number of downloads.
-Taking some of the ‘honorable mention’ episodes topics and running a LinkedIn pulse poll to see which one the procurement social media community thinks best represented the general tone of 2023.
Listen to this week’s episode to find out the social media ‘business sentiment’ pick as well as the top 3 downloaded episodes of the year.
The Opportunity for Procurement to Collaborate with End Customers w/ Stephen Tonks
Philip Ideson
December 04, 2023
Procurement and supply chain are usually designated as two separate functions within organizations, each with different lines of reporting and operational structures. As procurement’s role has evolved and the value they bring to the business has expanded beyond sourcing or cost and into strategy, purchasing and supply chain are becoming more intertwined than ever before.
To understand the relationship between purchasing and supply chain and what this means for the evolving role of procurement as a key strategic partner and relationship facilitator for the business, Philip Ideson spoke with Stephen Tonks, Chief Supply Chain Officer at Fujikura Automotive Europe.
Stephen emphasizes the importance of purchasing and supply chain being constantly aligned and focused on the overall goals, challenges, and needs of the business as a whole.
In this episode, he discusses:
-How purchasing and supply chain can support each other and find greater alignment to deliver more value for the business
-The importance of relationships, both internal and external, to supply chain health and transparency
-How procurement can leverage customer insights and relationships to drive business value and optimize the supply chain
Deloitte’s 2023 CPO Survey: Orchestrators of Value w/ Aaron Addicoat and Ryan Flynn
Philip Ideson
November 27, 2023
We live and work in a time characterized by global supply chain disruptions, inflationary conditions, the pandemic, and a war for talent. As a result, procurement has come under increasing pressure to “do more with less,” and deliver value in areas where they have not traditionally made direct contributions.
To better understand the evolving nature of procurement and, in particular, what distinguishes the highest performing teams or, “Orchestrators of Value,” from the rest of the pack, Deloitte made this the focus of their 2023 Global Chief Procurement Officer survey.
Philip Ideson recently spoke with Aaron Addicoat, Senior Manager, and Ryan Flynn, Principal, both from Deloitte, about Orchestrators of Value and how procurement teams can adapt their strategies to increase performance and drive more impact.
In the episode, Aaron and Ryan discuss:
-How procurement Orchestrators of Value outpace their peers in terms of savings, performance, and relationships
-How communicating procurement’s value proposition increases their reputation and influence within the business
-Key areas of focus for procurement moving forward, including operating models, talent strategies, and digital maturity
Tackling Procurement’s Perception Problem w/ Nishish Saxena
Philip Ideson
November 20, 2023
For years now, procurement has often been seen as a back-office function responsible for finding and managing suppliers and cutting costs, and not as a strategic superpower that can support the overall goals and growth of the entire business.
In part, procurement’s ‘perception problem’ and reputation as an undervalued and misunderstood function has to do with the way talent is, or isn’t, developed and how a lack of institutional and educational support is doing a collective disservice to procurement leaders and the discipline as a whole.
Philip Ideson recently spoke with Nishish Saxena, Head of Terminals Procurement, India and Middle East, at Maersk, about his personal views on why procurement is so often undervalued as a strategic partner.
In this episode, they discuss:
-The evolution of procurement’s value creation potential beyond supply chain and cost management
-How educational institutions can help establish procurement as a critical strategic business discipline and stop the perpetuation of misconceptions about their value potential
-The core skill set procurement needs to strengthen their capabilities and elevate their brand
Rising to the Challenge: Driving Procurement Excellence in 2023 w/ Dipan Karumsi and Len Prokopets
Philip Ideson
November 06, 2023
Procurement has experienced unprecedented change and disruption in the past several years. Procurement operating models and priorities continue to evolve as new trends take hold, including economic turmoil, ESG, supply disruptions, shifting workforce dynamics, new regulatory requirements, and technology innovations such as generative AI.
Procurement must navigate these changes to help the broader organization adapt, innovate, and deliver.
To help their clients understand this changing environment and benchmark their strategies and investment priorities, KPMG recently conducted a survey of 400 global procurement leaders. The study captured insights on procurement’s current challenges, goals, and priorities as well as the path forward.
In this episode, based on an AOP Live session, Dipan Karumsi, Principal and Leader of Procurement and Outsourcing Advisory at KPMG, and Len Prokopets, Managing Director, Procurement and Outsourcing Advisory, discuss key market insights from the survey with Philip Ideson and Kelly Barner.
Their guidance for forward-looking procurement leaders includes:
-The key investments that procurement leaders are making in response to today’s challenges and priorities
-What savings levels procurement organizations are targeting going forward
-How procurement budgets and headcount are likely to change
-Emerging technologies being adopted and implemented
Achieving Next Level Supplier Relationships w/ Saurabh Mehta and Manish Agarwal
Philip Ideson
October 23, 2023
Developing strong supplier relationships can have a profound impact on the overall health of a business and it is one of procurement’s most critical responsibilities.
While a certain subset of suppliers may fulfill a tactical role, others have the potential to be true collaborators alongside procurement in driving value for the business - if procurement can undergo a mindset shift in the way they think about, approach, value, and measure supplier relationships.
In this episode, based on an Art of Procurement webinar, Kelly Barner explores this mindset shift with Saurabh Mehta, Chief Revenue Officer and Managing Partner of Ops and Performance, and Manish Agarwal, Vice President of Supply Chain, both from Consus Global.
In the episode, they discuss:
-How and in what ways supplier relationships have changed in recent years
-Why procurement should work to understand the supplier’s perspective
-How a strong supplier relationship does (or doesn’t) affect pricing
-Tactical and strategic tips for building strong, healthy relationships with suppliers
Relationship Building: The Key to Effective Risk Management in Procurement w/ Olivier Berrouiguet
Philip Ideson
October 16, 2023
The increasing complexity and volatility in the global supply chain is putting more pressure on procurement to level up their approach to risk management. But resource-constrained teams and a varied network of stakeholders with different understandings of “risk” means procurement has to work smarter, not harder, to be successful.
Philip Ideson recently spoke with Olivier Berrouiguet, President and CEO of SynerTrade, to get his perspective on how procurement can improve their approach to third party risk management and, perhaps most importantly, how they can adjust their strategy to meet the needs of the moment, which is increasingly defined by instability, risk, and disruption.
In this podcast episode, Philip and Olivier discuss:
-How sustained supply chain volatility is changing the way procurement should approach risk management
-The often overlooked connection between supplier relationship management and supply chain risk management
-Why a more holistic approach to risk management is needed for direct, indirect, and services procurement
-The role of technology and generative AI in shaping the future of risk management solutions
Managing Services Procurement on a Grand Scale w/ Matt Mehler
Philip Ideson
October 09, 2023
Have you ever wondered what it is like to manage procurement for a large, high-profile venue? According to Matt Mehler, former VP of Procurement for Madison Square Garden, it’s exciting, but there’s also a tremendous amount of pressure.
Madison Square Garden is a large corporate entity that hosts hundreds of sporting and entertainment events per year, welcoming millions of people to its facilities, which also include entertainment venues off site and even in other cities.
In this podcast episode, the opening session of Categorypalooza 2023, Kelly Barner interviews Matt about the complexities and challenges that come along with managing procurement for a large venue with many different types of services.
Kelly Barner interviews Matt Mehler about the complexities and challenges that come along with managing procurement for a large venue with many different types of services
They discuss topics like:
-How to manage services procurement in a fast-paced, high-pressure environment
-The pivotal role relationships play in large-scale services spend management
-Managing expectations and measuring success in a complex organization with multiple stakeholders
-Navigating the nuances of supplier relationship and performance management in an advertiser- or sponsor-supported organization
Simple Steps for Growing Supplier Diversity w/ Daniel Dorr and Lois Eichacker
Philip Ideson
October 02, 2023
Supplier diversity is one of the most meaningful, impactful, and important corporate programs led by procurement, and a growing number of organizations are making supplier diversity a top priority. But creating a scalable supplier diversity program that can grow with the business, withstand changing political and economic landscapes, and sustain itself over time requires a unique set of strategies and tactics.
To better understand how procurement can build a strong supplier diversity program, Philip Ideson and Kelly Barner spoke with Daniel Dorr, VP of Marketing, and Lois Eichacker, VP of Customer Success, both from Supplier.io. As Daniel and Lois shared, a solid supplier diversity program is characterized by transparency, clear communication of expectations, and data-driven decision making.
In this episode, based on an AOP Live session, Daniel and Lois discuss:
-The importance of a solid spend baseline for supplier diversity growth
-How procurement can secure buy-in from decision makers
-Category-specific strategies for supplier diversity growth
Benchmarking Services Procurement w/ Kelly Barner and Philip Ideson
Philip Ideson
September 25, 2023
This week’s episode of the podcast provides a behind the scenes look at Art of Procurement’s ongoing research into services procurement - research that everyone in our listening audience and social following is encouraged to participate in.
Management of services categories has changed substantially in recent years, driven by the rise of contract work, freelancing, and contingent labor. With an increasing number of professionals working remotely, the barriers to accessing external talent are undergoing yet another adjustment.
In this conversation, Philip Ideson and Kelly Barner talk through some of the data points that form the core of the survey, sharing their perspective on the business outcomes and procurement processes in question.
Procurement organizations in all industries and geographies will want to benchmark themselves against the following themes covered in the survey, which only takes 5-7 minutes to complete:
-Ownership over ‘make v. buy’ decisions related to talent and staffing needs
-Procurement’s consultative role in the process for establishing service specifications
-How companies decide which services are strategic - and which are not
Adopting a Challenger Attitude in Complex Spend Categories with Ben Lambert
Philip Ideson
September 18, 2023
Navigating complex spend categories can be challenging for procurement – the stakes tend to be high, stakeholder resistance is real, and the category may be nuanced or unfamiliar to procurement. At the same time, complex spend categories give procurement some of the best opportunities to flex their strategic muscles and demonstrate the depth and breadth of value they can provide across the business.
To understand how procurement should leverage the opportunity associated with complex spend categories, Philip Ideson spoke with Ben Lambert, Principal at Efficio. According to Ben, procurement needs a mindset shift when it comes to complex spend - it is time for procurement to get excited about complex spend categories rather than fearing the potential risks.
In this episode, Ben and Phil talk about:
-What makes a category “complex”
-How procurement can establish their reputation as a true strategic partner beyond tactical execution
-Ways procurement can deliver maximum value even when the category is unfamiliar
A Deliberate Path to Success through Comprehensive Talent Procurement w/ Brian Salkowski and Marie France
Philip Ideson
September 11, 2023
Decisions about how a company manages their external talent management program should not be taken lightly. There are many factors contributing to complexity, including varied expectations, a high bar for efficiency and effectiveness requirements, and the fact that no two people on the planet offer quite the same combination of capabilities.
In this episode, Philip Ideson and Kelly Barner interview Brian Salkowski, Chief Operating Officer at Guidant Global, and Marie France, Contingent Workforce Management and Procurement Operations Expert at Guidant Global.
In this episode, Philip Ideson and Kelly Barner interview Brian Salkowski, Chief Operating Officer at Guidant Global, and Marie France, Contingent Workforce Management and Procurement Operations Expert at Guidant Global
They discuss opportunities to elevate services procurement without disrupting the internal team or the stakeholders that rely upon that source of talent:
-The impact this category of spend has on a company’s ability to operate, and the contributions it can make to procurement’s value proposition
-How to optimize spending decisions at the intersection of multiple options and talent fulfillment models
-The importance of gathering market intelligence and benchmarking data, making the most of quantitative and qualitative supporting facts to bolster the business case
Reimagining the Art of RFP-Possible w/ Chris Mele
Philip Ideson
September 04, 2023
Most procurement practitioners would probably acknowledge that there is plenty of room for improvement when it comes to the structure and process associated with RFPs, especially for SaaS spend. Creating a fair, level playing field in the RFP process is a common challenge, and there’s often a lack of agility or customization: too much reliance on a one-size-fits-all sourcing approach.
To better understand the supplier’s perspective and what pain points affect overall business outcomes, Philip Ideson spoke with Chris Mele, Managing Partner at Software Pricing Partners. Chris first appeared on the podcast two years ago to represent a sales perspective on the RFP process. In this follow-up episode, he returns to talk about improvements he has seen and to break down what is still not working.
In this episode, Chris Mele returns to talk about improvements he has seen and to break down what is still not working for the RFP process
In this episode, Chris and Phil discuss:
The most dysfunctional aspects of the traditional RFP process for SaaS procurement
Practical ways procurement can optimize the RFP process
Whether standard RFPs are obsolete, and if so, what is might be a replacement
Why procurement should opt for a two-way dialogue instead of a one-sided RFP
621: Elevating the ROI of Business Travel w/ Scott Gillespie
Philip Ideson
August 28, 2023
The current state of business travel is a combination of cautious optimism and adaptability, counter-balanced by concerns over climate implications and the rising cost of travel. The post-pandemic “recovery” is indeed underway, despite some business travelers preferring the convenience (and low cost) of Zoom over in-person travel.
To gain additional insight, Philip Ideson recently welcomed Scott Gillespie back to the podcast. Scott is the founder and CEO of tClara, and an industry-leading expert on travel strategy, carbon emissions, justifiable travel, traveler friction, and trip valuation. Scott also recently published new research about the ROI of individual trips.
In this conversation, Philip and Scott discuss:
-Key factors driving the recovery of the business travel
-Quantitative models for justifying business trip expenditures
-How to differentiate low-value from high-value trips and prioritize travel budget accordingly
619: An Expert's Guide to Procurement Change Management w/ Chandell Shorter and Joe Payne
Philip Ideson
August 21, 2023
Change, especially large-scale change, can be hard, overwhelming, or even scary for some people, but it’s also an inevitable part of life and work. Procurement professionals often find themselves at the very center of critical change management projects, leading change around processes, technology, talent management, and skills development, all of which can have profound effects on the company morale and culture.
How can procurement lead the business through this change without implementing it in a way that it backfires or creates resistance?
In this episode, based on an AOP Live session, Chandell Shorter, Senior Consultant of Change Management at Corcentric, and Joe Payne, SVP Source-to-Pay at Corcentric, discussed everything procurement should know about change management with host Kelly Barner.
They covered:
-How to create meaningful communication and training strategies that help drive change and generate support from across the business
-Why it’s so important to frontload engagement and communication at the project level
-Ways to lower common risks associated with change management, like personnel loss, concerns over cost and ROI, resistance, and skills gaps
-How the company’s past relationship to change should inform procurement’s approach
617: The Care and Feeding of the Procurement Startup Ecosystem w/ Jack Freeman
Philip Ideson
August 14, 2023
In recent years, there has been an “explosion” of procurement tech startups. But not all procurement startups are able to reach their full potential.
In this episode from Digital Outcomes 2023, Philip Ideson speaks with Jack Freeman, procure tech investor and Partner at PeakSpan Capital, about the challenges and opportunities procurement tech startups face, particularly in category specialized solutions like SaaS, vertical software, finance, or construction.
Jack shares his perspective on:
-The most common reasons procure tech startups struggle
-Strategies for avoiding the most common roadblocks founders and CPOs face when working with or launching young or emerging technologies
-The skills and background procurement tech founders should develop to successfully raise the capital they need to scale their technologies and go to market
-The nuances of what makes a successful procure tech founder
615: Strengthening Your Corporate Culture to Survive Challenging Economic Times w/ Mu Wagh and Matt Reddington
Philip Ideson
August 07, 2023
As companies face the weight of inflation and the potential for recession, executives are reevaluating their decentralized approaches to procurement management and decision making. Instead, many organizations are making the move back toward centralized procurement models to keep a sharp eye on the bottom line. The focus has shifted from viewing cost savings as a 'nice-to-have' to a necessity for operational continuity.
In this episode, based on a recent AOP Live session, Mu Wagh, Chief Operating Officer at Procure Analytics, and Matt Reddington, their Vice President of Operations, discuss how a strong corporate culture can help companies navigate challenging economic times as they transition to centralized control in procurement.
Mu and Matt provide valuable advice on how to strike a balance in the transition to centralized control without adding friction into the procurement process or doing harm to the organizational culture.
-Strategies to increase compliance without disrupting procurement teams
-Tracking savings and spend analysis as a measure of purchasing efficiency and procurement success
-Establishing feedback mechanisms from different user groups to ensure procurement delivers what they need
613: Halfway to 2024: An Art of Procurement Mid-Year Check In w/ Philip Ideson and Kelly Barner
Philip Ideson
July 31, 2023
Believe it or not, 2023 if officially halfway over. It seems like just yesterday (or 10 years ago) that we were sharing our first podcast episode of the new year.
In this week’s episode, Philip Ideson and Kelly Barner sit down to talk about the half of the year gone by as well as what they think the second half of 2023 has in store.
They talk about:
-The three key messages Philip laid out in his annual message and whether they have stood the test of time
-Major trends that have dominated news headlines this year and how they have (or have not) affected procurement
-New developments from AOP’s team, online presence, and content programs
611: Procurement’s Role in Value-based Healthcare w/ Heba Farouk
Philip Ideson
July 24, 2023
Few industries faced the same level of challenge that healthcare did during the pandemic. Everyone from doctors, to support staff, to procurement was pushed to do their best on behalf of patients. As they cooperated to overcome these difficulties, each stakeholder group was changing a little bit - sometimes in ways that would alter their perspective on the experience forever.
In this episode, Philip Ideson interviews Heba Farouk, Chief Supply Chain Officer for Saudi German Health and one of the first practitioner executives Art of Procurement has featured from the Middle East. She shares her firsthand experience with the operational and perception-based evolution of procurement and supply chain in the healthcare industry.
During the conversation, they discussed:
-Heba’s experience as a supply chain leader in a hospital system during the COVID-19 pandemic
-Subsequent changes to the role of procurement and supply chain within the patient care experience
-How the definition of value has changed forever for doctors, patients, and procurement
609: Bridging the Confidence Gap to Achieve the Best Business Outcomes w/ Baber Farooq
Philip Ideson
July 17, 2023
The global procurement landscape is rapidly evolving to better align with the strategic vision and mission of the organization. Business leaders value the impact that procurement teams can have in their organizations, and they’re especially pleased with procurement’s ability to tackle external risk. However, confidence wanes when they consider procurement’s ability to collaborate internally.
At SAP Sapphire 2023, Philip Ideson had the opportunity to speak with Baber Farooq, Senior Vice President and Head of Market Strategy for SAP Procurement Solutions. They discussed the findings of a new research study by Economist Impact: Decoding Confidence in the Procurement Function. The study surveyed 500 executives, including CFOs, COOs, CPOs, CSCOs, and CHROs in early 2023 and the resulting report explores how these executives perceive procurement’s performance today and how it needs to evolve for the future.
During the conversation they discussed:
-Key priorities and challenges facing the procurement function today and tomorrow, and what is needed to optimize results
-How senior leaders view procurement’s role in the enterprise
-Ways procurement can prepare to meet challenges and trends such as supply chain disruption, rising costs, growing macroeconomic uncertainty, and increasing ESG expectations
607: The Peculiarities of Construction Procurement w/ Neha Kumar
Philip Ideson
July 10, 2023
There are few categories of spend as large and operationally complex as construction. From different sourcing models, to right timelines, to a whole host of contractors and subcontractors to coordinate, procurement has to walk a fine line between being a roadblock and advocating for active spend management.
Neha Kumar has experience working for companies like Barclays, Bloomberg, Deutsche Bank and Sumitomo Mitsui Banking Corporation across the corporate services, facilities, and real estate categories. Most recently her focus has been on construction.
In this episode, Neha takes Philip Ideson on a journey through the peculiarities of construction procurement - the first time we have covered this category on the podcast!
-Understanding and deciding between the common models for construction sourcing
-Why scheduling is just as important as price
-How construction RFPs differ from other RFPs and the role they play in the sourcing and project management process
603: From C-Suite Priority to Procurement Strategy: Managing Risk at Scale w/ Gordon Donovan and Matt Montgomery
Philip Ideson
June 26, 2023
According to 2022 research conducted by Economist Impact and commissioned by SAP, risk reduction is a top priority for corporate leadership.
38 percent of C-suite executives view risk reduction as a way to deliver increased value through procurement. Do the other 62 percent recognize the role procurement plays in risk management?
In this episode based on an AOP Live session, Philip Ideson and Kelly Barner are joined by Gordon Donovan, Global Market Research Director, Procurement and External Workforce at SAP, and Matthew Montgomery, Solution Management Director, Supplier Lifecycle & Third Party Risk Management at SAP.
They answered live audience questions about:
-How C-suite executives view procurement’s role in managing risk
-Why procurement talent and skills shortages may be part of the risk management challenge
-How companies are leveraging supplier management technologies to address these challenges
601: Investing in Next Generation Digital Literacy for Procurement w/ Andrew Daley
Philip Ideson
June 19, 2023
The procurement talent space has been on a rollercoaster over the last couple of years.
First the pandemic disrupted everything, then companies started making a grab for procurement talent - in many cases hiring people before meeting them. Demand and salaries shot up in parallel. Then, at the end of last year, economic headwinds led to a correction and hiring slowed. There have even been layoffs in some sectors.
Where does all of that leave the procurement talent market today?
In this episode, Philip Ideson is joined by Andrew Daley, Managing Director of Digital Procurement and Supply Chain at Edbury Daley and a returning guest. Edbury Daley is a specialist recruitment consultancy formed in 2005, and Andrew is one of the most well-connected procurement professionals in the UK.
Andrew shares his up-to-the-moment perspective on:
-What he has heard at recent conferences season about digital literacy for procurement professionals
-Outlook and advice for provider-side procurement professionals who may recently have been impacted by company layoffs
-Why CPOs continue to consider procurement talent such a struggle, and why they are allowing training budgets to go unused in some cases
599: Building Future Profitability with Mid-market Business Ecosystems w/ Claus Gruenewald and Conor Mullaney
Philip Ideson
June 12, 2023
The concept of a ‘business ecosystem’ has changed over time. In the early days, a business ecosystem would bring together enterprise technology and implementation partners, easing the transition and accelerating value realization.
Today, however, business ecosystems are far more expansive. They include both software and service partners that are able to support a company on its digital maturity journey.
At SAP Sapphire 2023, Philip Ideson had the opportunity to sit down with Claus Gruenewald, Global Head Partner Business SAP Intelligent Spend Solutions, and Conor Mullaney, Co-Founder and Brand Ambassador at excelerateds2p.
In particular, they focused on the importance and accessibility of business ecosystems for mid-market companies:
-The ability to accommodate the unique localized nature of a business that is geographically or functionally dispersed
-Unique challenges and opportunities for procurement organizations in mid-market companies
-How the business ecosystem makes it possible for companies to combine an enterprise solution that addresses 90 percent of their needs with partners who handle the rest
Achieving Your Objectives W/ Jan Griffiths
Art of Procurement
January 04, 2021
Despite the fact that Jan Griffiths has had a successful career as a tier-1 CPO and entrepreneur, she still wasn’t prepared for the personal and professional impact of the pandemic. After indulging in a full day of Netflix, she decided to push herself out of her comfort zone and into a non-judgemental accountability project with a pop-up group of peers.
What started as a ‘therapeutic’ accountability clinic evolved over time to become the accountability lab: a group of people that connect daily for 30 minutes at 6:30 a.m. to make commitments to themselves in the supportive presence of others. The learnings from this experiment have changed the way she feels about her own situation and will no doubt impact her leadership seminars going forward. As Jan tells Host Philip Ideson, “I love, love, love leadership.”
AOP Live: Placing Procurement at the Intersection of Corporate Culture and Employee Experience
Philip Ideson
February 10, 2022
Over the last few years, procurement has moved leaps and bounds away from being tactical and cost-driven to approaching our work with a big picture, value-oriented perspective. At the same time, there is still work to be done winning the ‘hearts and minds’ of distributed buyers and colleagues from other functions.
This places procurement’s current outreach efforts squarely at the intersection of corporate culture and employee experience, objectives that can either accelerate or stall our progress towards alignment with the business as a whole.
On February 10th, we will be joined by Joe Frederick, Senior Director of Procurement at Strategic Sourcing at Snowflake, and Colin Glazier, Vice President of Solutions at Zip Intake-to-Procure.
They will answer live audience questions about:
-What defines a world class procurement experience
-The most common friction points that exist in procurement processes (and how to fix them)
-A new take on the classic ‘make v. buy’ decision when culture and experience are paramount
AOP Live: How to utilize a data-driven mindset to supercharge your procurement organization
Philip Ideson
January 25, 2022
The common legacy of procurement software is one of overpriced technology that no one uses (if they can avoid it). Procurement technology is perceived as a tool intended for process enforcement rather than enabling insight or competitive advantage.
But it doesn’t have to be that way.
And yet… for all of procurement’s talk about wanting to change, it still seems as though the desire for a new way of doing things is stronger outside of procurement than within. Before procurement can actively drive change for ourselves, through technology and analytics, we have to embrace a whole new mindset - one that creates a culture of insight by providing open access to actionable data.
In this AOP Live session, Heta Ruikka, Vice President of Product Management at Sievo, will take on the challenge of discussing ways for procurement technology to be user friendly - even in the midst of data heavy activities.
-Why collaborating with the business to leverage the power of data is where the magic happens
-The ‘people challenges’ that have to be resolved before any technical challenges can be addressed or deliver ROI
-What Sievo has learned from their clients about the power of self-service dashboards
AOP Live: Making the Case for Diversity in Public Procurement
Philip Ideson
November 09, 2021
The facts are clear - diverse and inclusive procurement programs are more competitive, able to unlock innovation faster, provide access to new markets, and deliver localized socioeconomic impact. Despite all of these benefits to a government entity and its constituents, most have yet to make a persuasive and actionable case for diversity in the public sector.
There are many challenges preventing governments from fully realizing the innovation and cost savings associated with supplier diversity. A preference for known suppliers and the complexity of onboarding suppliers into the government market are just two common barriers that limit the potential of the supplier pool.
As unprecedented federal funding flows to all levels of government, it is more important than ever that these resources are used to support diverse suppliers and build communities in alignment with federal and state stipulations. However, without modernized procurement processes it is nearly impossible for governments to track where every dollar is being spent and report back with certainty.
On November 9th at 11 am ET, join Ivalua and Art of Procurement for an AOP Live session featuring Sean Correll, the Head of Ivalua’s Public Sector team. He will answer live questions about:
-Making public sector supplier diversity discovery, onboarding, and management easier through fit-for-purpose digital procurement technologies
-The need for effective contract administration in response to new and changing regulations and legislation
-The advantage associated with making specific diversity spend commitments to incentivize municipalities and agencies to work with new suppliers and therefore drive innovation
Now is the time for all governments to implement technologies that will lower supplier barriers to entry into the government market, simplify onboarding processes, drive collaboration, and - most importantly - track and report on every dollar spent. Register today and submit your questions to our guest.
AOP Live: Partnership as a Service: Driving Change & Delivering Unconventional Returns at UMass
Philip Ideson
November 02, 2021
Each change journey is unique - and yet - can benefit from embracing the proven best practices that have been formalized by specialists with equally unique expertise. The benefits of taking such a journey are becoming clear at the University of Massachusetts, as they bring their print, marketing, and branded merchandise spend under management, through partnership with SupplyLogic.
David Cho is the Chief Procurement Officer and Managing Director at the University of Massachusetts. His team began their change journey with an investment in their partnerships (both internal and external), technology, and data that helped them achieve a deeper understanding of their marketing and print services spend. They worked at the category level to inform strategies and decisions that would have a lasting impact and deliver multiple forms of ROI for the university.
In an AOP Live session on November 2nd at 1pm ET, David will be joined by Phil Schoonmaker, CEO of SupplyLogic, to provide insight into the University of Massachusetts’ journey and answer live audience questions about what he and his team learned along the way:
-The importance of centralizing procurement so that there can be one ‘attack plan’ for managing large numbers of suppliers and transactions and one approach to influencing stakeholders
-When and why to leverage experts outside of the organization to advance the partnerships being built internally
-Insights and intelligence that can be used to advance corporate social responsibility in the form of local, diversity-owned, and environmentally friendly supplier partnerships
Attendees will learn how to modernize the process of buying by helping the sourcing process become more proactive, ultimately leading to engagements that deliver unconventional returns and allowing procurement to reposition themselves as agents of change.
Mastermind Fall 2021 Event: Reinventing the Procurement Experience
Philip Ideson
October 26, 2021
Gone are the days of gathering up low-hanging fruit, speeding up misinformed buying decisions, pushing suppliers away, and measuring our impact in terms of compliance. The future trajectory of procurement is dependent upon the experience we are able to create for stakeholders and suppliers.
If that seems like a lofty goal, you’re not alone. Join us at Mastermind LIVE Fall 2021 from 10am - 1pm ET on October 26 and 27 as we hear from a range of experts from companies like Deloitte, BT, The Hackett Group, Qualtrics, and more who can provide the insight needed to build the experience we’ve always wanted to deliver.
AOP Live: Learning to Succeed Despite Uncertain Market Dynamics
Philip Ideson
October 19, 2021
Companies in all industries and all over the world have accepted the reality that market conditions will remain uncertain for the foreseeable future. In fact, 62% of the companies in the S&P 1500 index did not provide an annual forecast this year - some even stating that there is just too much uncertainty to be accurate (WSJ, 9/22/21).
But while CFOs can decline the option to provide external annual guidance, procurement teams have to find a way to succeed - no matter what. In this AOP Live session, presented in cooperation with the team at ProcureAbility, we will provide insight into current and (likely) future market dynamics and then help you understand which mitigation strategies will be the most effective.
Join Sherri Barnes, ProcureAbility’s Director of Market Intelligence Services, and Kristen Rellihan, one of their Senior Advisory Managers, as they answer your live questions about:
-What is happening with inflation, which industries and categories are already being affected, and which ones are next?
-What signals should procurement watch for when deciding which market conditions they need to pay the most attention to?
-How to use mitigation strategies such as index-based pricing, deconstructed pricing, should-cost modeling, TCO, and more.
After attending this session, you will be able to pair market conditions that are beyond procurement’s control with strategies and tactics that at least re-establish effective management of the company’s supply chain - no matter what.
AOP Live: Roadmap to Savings: Partnering with the Business to Drive Progress w/ Dave Quillin (Alliant Credit Union) and Joe Payne (Corcentric)
Philip Ideson
October 05, 2021
There are multiple ways for procurement to achieve savings - and some are more collaborative than others. The more planful they can be about the overall process, the more opportunities they can create to work arm-in-arm with the business in pursuit of those savings.
Many companies are currently going through the budgeting process for 2022, which means that conversations about where to find savings have already started or will begin very soon. Questions like ‘Where will the savings come from?’ and ‘What will we have to give up to get them?’ abound, but there is one question that rises above all the rest: ‘What will happen to the savings - will they be clawed back from our budget or we will get to reinvest them in strategic efforts?’ The answer to that particular question can make or break savings potential.
In this AOP Live session, Joe Payne, SVP of Source-to-Pay at Corcentric will be joined by Dave Quillin, Senior Manager of Procurement at Alliant Credit Union (ACU), who will share his company’s unique and productive approach to delivering savings. ACU recently appointed a new CEO - someone who happens to have a background in sourcing. As Dave explains, ‘He gets it.’
Joe and Dave will share their lessons learned in pursuit of savings and answer your live questions about:
-How procurement can work with leadership to not only incentivize savings, but to minimize compliance problems as well
-Ways that procurement can increase their category-specific credibility with the business
-The critical step of defining - or redefining - addressable spend
-How to build and execute a sourcing roadmap to ensure annual savings targets are met
-Resources available to help meet savings goals
AOP Live: Creating Tail Spend ROI Through an Improved Buyer Experience w/ Jean-Baptiste Anne (Amazon Business) and Vishal Patel (Ivalua)
Philip Ideson
September 28, 2021
One of the reasons that tail spend continues to plague procurement is its complexity. The high number of low-cost transactions is just the beginning of the challenge. This spend often finds its way into the tail through multiple ‘wrong turns,’ each of which requires a different approach by procurement and a correspondingly different resolution. There is no one ‘cause’ of tail spend and therefore there is no one solution.
Companies that have mature tail spend programs leverage automation wherever possible and then dedicate a formal lead or tail spend manager to the effort. This person can ensure that each type or category of tail spend is addressed or reduced - ultimately generating an ROI that includes both savings and risk mitigation.
On September 28th, we will be joined for an AOP Live session featuring Jean-Baptiste Anne, Head of Enterprise Sales and Professional Services Teams for Amazon Business, and Vishal Patel, VP of Product Marketing at Ivalua. They will answer your live questions about
-The differences between a dedicated tail spend solution and integrating that same capability into a platform
-How to know that you are making the right investment to deliver a tail spend ROI for your company
-The criticality of understanding what is in your tail spend to being able to direct it through self-guided buying options such as Amazon Business, new procurement-led sourcing projects, or incorporation into existing contracts
AOP Live: Supplier Diversity: Advancing Together at Ahold Delhaize w/ Nancy Nicoll (Retail Business Services) and Carl Freeman (Ahold Delhaize)
Philip Ideson
September 22, 2021
Supplier diversity is one of the most pressing topics in executive boardrooms from all industries, but ensuring that those conversations turn into meaningful action requires planning, ownership, and guiding objectives.
In this webinar, Nancy Nicoll, VP of the Indirect Sourcing Center of Excellence at Retail Business Services, and Carl Freeman, VP and Campus Leader at ADUSA Distribution, will engage in a candid conversation about their journey toward enhanced supplier diversity, the significance of supplier diversity to retailers and service providers, and its impact on the rapidly evolving world of indirect sourcing and supply chain. This live event will answer audience questions and provide guidance on how diverse-owned suppliers can partner with the brands and entities of Ahold Delhaize USA.
Nancy and Carl will use this opportunity to share their experience with the following:
-Why now is the time to place an increased emphasis on increasing supplier diversity
-How Ahold Delhaize is investing in education, operating procedures, and tools to make a measurable difference in their supplier diversity
-All of the facets that should be included when measuring and celebrating supplier diversity
Assessing Supply Chain Risk: Building a Program to Identify High Risk Sources of Supply
Institute for Supply Management
May 11, 2020
While supply chain risk is more important today than ever before, no organization can manage all risks, all the time. In this webinar, Art of Procurement Managing Director Philip Ideson will share how to programmatically identify the products and services that you buy that should be subject to proactive supply chain risk identification, monitoring mitigation activities, and which you can leave for another day.
PAT Chat: Art of Procurement’s Phil Ideson on Elevating the Role of Procurement
Thinkers360
February 09, 2020
I recently had the opportunity to participate in an episode of ‘Pat Chat’ the video interview series hosted by Patrick McCarthy, Global Senior Vice President and General Manager of SAP Ariba and SAP Fieldglass. He gave me the opportunity to talk about the Art of Procurement podcast and my own perspective on our field as a whole…
What part of my job do I enjoy the most…
What I enjoy most is the work that is hard. These challenges present the best opportunity for procurement to impact the enterprise really showcase our capabilities. There's more value to be had in complex categories because they allow us to solve business problems as opposed to just rolling out a one-size fits all process.
How can we build sustainable procurement organizations…
There’s such a ‘boom and bust’ cycle in procurement. First, we’re just going after the low hanging fruit, saving money at all costs. Then we return our focus to transformation, because the successes of the savings cycle have allowed procurement to build a good story. Of course, some of the strategies or the tactics we've used to save money in the past may not be ones that endear us to the rest of the organization – especially when it comes to business partnering. That’s a sustainability issue we need to focus on more.
What does procurement’s real opportunity look like…
Procurement is at a bit of a crossroads today, but I think we have a tremendous opportunity to focus on spend that is material to the organization. We get involved in all kinds of spend because we want people to engage with us. We want to have an opportunity to make an impact.
When we get to the point that we are focusing on the most strategic 20% of enterprise spend, we’re not thinking about purchasing decisions anymore; we’re driving total commercial value. That work is incredibly exciting. I don't think we should aspire to have 100% of spend under management. We should focus on how to enable the business to transact as efficiently and as easily as possible. We have to focus on the stuff that matters.
Click here to view the full video interview: https://www.youtube.com/watch?v=OV_GwyJDvLs&list=PLPs9vNA-XppTFxVuS3lIfo6Xxq_g482fT
Tags: Digital Transformation, Management, Procurement
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Deloitte’s 2023 CPO Survey: Orchestrators of Value w/ Aaron Addicoat and Ryan Flynn
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615: Strengthening Your Corporate Culture to Survive Challenging Economic Times w/ Mu Wagh and Matt Reddington
613: Halfway to 2024: An Art of Procurement Mid-Year Check In w/ Philip Ideson and Kelly Barner
611: Procurement’s Role in Value-based Healthcare w/ Heba Farouk
607: The Peculiarities of Construction Procurement w/ Neha Kumar
603: From C-Suite Priority to Procurement Strategy: Managing Risk at Scale w/ Gordon Donovan and Matt Montgomery
601: Investing in Next Generation Digital Literacy for Procurement w/ Andrew Daley
599: Building Future Profitability with Mid-market Business Ecosystems w/ Claus Gruenewald and Conor Mullaney
Achieving Your Objectives W/ Jan Griffiths
AOP Live: Placing Procurement at the Intersection of Corporate Culture and Employee Experience
AOP Live: How to utilize a data-driven mindset to supercharge your procurement organization
AOP Live: Making the Case for Diversity in Public Procurement
AOP Live: Partnership as a Service: Driving Change & Delivering Unconventional Returns at UMass
Mastermind Fall 2021 Event: Reinventing the Procurement Experience
AOP Live: Learning to Succeed Despite Uncertain Market Dynamics
AOP Live: Roadmap to Savings: Partnering with the Business to Drive Progress w/ Dave Quillin (Alliant Credit Union) and Joe Payne (Corcentric)
AOP Live: Creating Tail Spend ROI Through an Improved Buyer Experience w/ Jean-Baptiste Anne (Amazon Business) and Vishal Patel (Ivalua)
AOP Live: Supplier Diversity: Advancing Together at Ahold Delhaize w/ Nancy Nicoll (Retail Business Services) and Carl Freeman (Ahold Delhaize)
Assessing Supply Chain Risk: Building a Program to Identify High Risk Sources of Supply
PAT Chat: Art of Procurement’s Phil Ideson on Elevating the Role of Procurement
Analyzing the Global State of Services Procurement
Unleashing the Power of Generative AI in Procurement
