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Philip Ideson

Managing Director at Art of Procurement

Orlando, United States

Philip Ideson is passionate about the role that procurement professionals and leaders can plan in creating a competitive advantage for their organizations.

Over a two-decade career spanning the entire procurement value chain from Buyer to Head of Procurement, as a practitioner and consultant, Philip observed first hand the challenges that procurement professionals face in fighting the status quo, and ultimately in fulfilling their potential.

Philip founded Art of Procurement in 2015 as a way to empower procurement professionals at all levels to deliver change with confidence; whether from the inspiration of the popular weekly podcast that he hosts, or with targeted solution offerings that guide clients on their journey to transform the impact of procurement.

Philip Ideson Points
Academic 0
Author 1099
Influencer 98
Speaker 3
Entrepreneur 20
Total 1220

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Theatre: Global
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed
Media Experience: 10 years
Last Media Training: 05/01/2015
Last Media Interview: 03/01/2022

Areas of Expertise

AI 30.09
Analytics 31.73
Business Continuity 32.85
Business Strategy 31.16
Change Management 30.69
COVID19 36.70
CSR 30.68
Customer Experience 30.21
Customer Loyalty 30.17
Digital Disruption 30.19
Digital Transformation 31.43
Diversity and Inclusion 30.51
Ecosystems 31.84
Entrepreneurship 32.96
FinTech 30.13
Future of Work 30.03
HR 30.12
Innovation 30.52
IoT 30.04
Leadership 31.01
Management 33.54
Marketing 30.13
Mental Health 30.43
Procurement 66.33
Retail 30.79
Risk Management 31.61
RPA 30.27
Sales 31.16
Startups 30.77
Supply Chain 40.18
Sustainability 30.92

Industry Experience

Automotive
Consumer Products
Financial Services & Banking
High Tech & Electronics
Insurance
Manufacturing
Media
Other
Pharmaceuticals
Professional Services
Retail
Travel & Transportation
Utilities

Publications & Experience

105 Article/Blogs
How Agentic AI Can Transform Procurement Outcomes
Art of Procurement
June 22, 2025
“The way we start looking at every unit of work in a workflow flips from being something that's truly human-led to something that can be increasingly human-reviewed and driven, but not necessarily initiated as a human."

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Tags: Digital Transformation, Procurement, Supply Chain

AOP Introducing… Tonkean Enterprise Copilot
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July 17, 2024
Procurement intake processes are often misunderstood by other areas of the business, and having to constantly guide distributed buyers through...
The post AOP Introducing… Tonkean Enterprise Copilot appeared first on Art of Procurement.

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Tags: Procurement, Supply Chain

3 Perspectives on Procurement and Risk for Mid-sized Organizations
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April 01, 2024
Procurement’s ability to have the desired impact is dependent upon a combination of knowledge, skills, technology – and relationships. Misalignment,...
The post 3 Perspectives on Procurement and Risk for Mid-sized Organizations appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Great Shortages Make Great Opportunities: Shifts in the Manufacturing Workforce
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April 01, 2024
A combination of factors, including retirement rates, lower birth rates, and generational differences in worker preference have led to particularly...
The post Great Shortages Make Great Opportunities: Shifts in the Manufacturing Workforce appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

When Third Party Risk is a First Tier Priority
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April 01, 2024
Risk is everywhere, all the time, and it takes many forms. Despite the fact that procurement and supply chain professionals...
The post When Third Party Risk is a First Tier Priority appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Case Study: Measuring Global Supplier Contributions to ESG Impact
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April 01, 2024
Procurement organizations all over the world are being tasked with driving and measuring the impact of investments in ESG: environmental,...
The post Case Study: Measuring Global Supplier Contributions to ESG Impact appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Augmenting P2P and ERP with Intake Orchestration and AI
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April 01, 2024
Most procurement organizations use P2P/ERP platforms to facilitate procurement intake, triage, and coordination. These are important and powerful tools, but...
The post Augmenting P2P and ERP with Intake Orchestration and AI appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Analyzing the Global State of Services Procurement
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March 20, 2024
Services spend is becoming an increasingly important strategic category for procurement to manage as more and more businesses rely on...
The post Analyzing the Global State of Services Procurement appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Achieving a Winning Difference
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March 17, 2024
“It’s really nice to have a bigger purpose and actually see the communities that you are changing, the lives that...
The post Achieving a Winning Difference appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Announcing the Launch of Art of Procurement SpendPros
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March 10, 2024
“In procurement’s operating model of the future, internal teams are delivery leaders, relationships builders, and the ones who understand what...
The post Announcing the Launch of Art of Procurement SpendPros appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Art of Procurement Launches SpendPros, Expert-guided Category and Sourcing Enablement
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March 10, 2024
“If our experts succeed, if the processes we build succeed, it will train the client’s team in what best in...
The post Art of Procurement Launches SpendPros, Expert-guided Category and Sourcing Enablement appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Transparency is the Antidote for Rising IT Costs
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March 03, 2024
“There is always room for negotiation around IT spend. The worst they can do is say ‘no,’ but at least...
The post Transparency is the Antidote for Rising IT Costs appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Challenging Traditional Thinking with Nemawashi
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February 25, 2024
“Nemawashi is generally something we do on a yearly basis. Is it tedious? Yes. Is it easy? No. Does it...
The post Challenging Traditional Thinking with Nemawashi appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Procurement 6 – February 23rd, 2024
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February 22, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – February 23rd, 2024 appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Redefining Procurement’s Value and Shifting Mindsets
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February 18, 2024
“Given all the things procurement is doing, it does seem that a lot of their work tends to go unnoticed...
The post Redefining Procurement’s Value and Shifting Mindsets appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Top Priorities for IT Spend in 2024
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February 13, 2024
Technology spend poses a unique set of challenges for procurement. Cost increases, waste and inefficiency, a crowded marketplace, and the...
The post Top Priorities for IT Spend in 2024 appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Escaping the Services Procurement Comfort Zone
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February 11, 2024
“We have to incentivize the supplier to collaborate with us in a way that creates a different way of doing...
The post Escaping the Services Procurement Comfort Zone appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

The ESG Imperative: Balancing the Attainable With the Aspirational
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February 04, 2024
“I think a large part of the ESG model is about bringing each other up together – capacity building –...
The post The ESG Imperative: Balancing the Attainable With the Aspirational appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Procurement 6 – February 2nd, 2024
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February 01, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – February 2nd, 2024 appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Debunking Common Software Procurement Myths
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January 28, 2024
“There is this misconception that procurement pros are paper-pushers – that we are not strategic, or we are not business...
The post Debunking Common Software Procurement Myths appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Three (3) Indispensable Skills for Today’s Procurement Leaders
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January 21, 2024
“In procurement, we have a perception of the world we’re in, and we put boundaries around ourselves. But we have...
The post Three (3) Indispensable Skills for Today’s Procurement Leaders appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Procurement’s Data Dream Team
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January 14, 2024
“Once you have clean data, it becomes a business asset. You can now answer questions from it. When it’s sitting...
The post Procurement’s Data Dream Team appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Procurement 6 – January 12th, 2024
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January 11, 2024
Procurement 6 is a short podcast from Art of Procurement that publishes in the Art of Procurement feed every Friday...
The post Procurement 6 – January 12th, 2024 appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

Communicating Procurement’s Value Up the Chain
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January 09, 2024
Procurement often feels like they are increasingly asked to ‘do more with less,’ and there seems to be no shortage...
The post Communicating Procurement’s Value Up the Chain appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

2024: Pride Of Purpose For Procurement
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January 07, 2024
“If procurement wants to have an outsized impact, they need to provide value in a way that alters how decision...
The post 2024: Pride Of Purpose For Procurement appeared first on Art of Procurement.

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Tags: Supply Chain, Procurement

1 Founder
Art of Procurement
LinkedIn
September 08, 2015
At Art of Procurement, our goals are:

- to inspire the art of the possible by thinking differently about the impact that procurement can achieve.
- to help you build and execute your transformation roadmap.
- to help you rapidly deploy teams of experts that deliver sustainable cost savings
- to help you tackle complex problems, categories, and sourcing events to unlock new sources of value.
- to provide you with the insights, tools, and coaching to succeed day in, and day out.

We strive to achieve these goals through our podcast, consulting, and microlearning offerings.

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Tags: Procurement, Leadership, Entrepreneurship

3 Media Interviews
Episode 25: How to be a Procurement All-Star
World of Procurement
October 21, 2020
Philip Ideson is the man behind Art of Procurement, the number one Procurement Podcast in the world. In addition to this, Art of Procurement provides Education and Consultancy Services. Philip recently hit an incredible milestone of 500,000 downloads over five years of running his Podcast.

Philip has a wealth of experience as a Procurement Practitioner and has spoken with over three hundred Procurement Professionals on his Podcast. As you can Imagine, I was keen to get his views on what the Best Procurement Pros do.

We covered a lot in this thirty minute Podcast episode:

Football, Why Running is incredible for mindset, the traits of Procurement All-Stars, Why focussing on Procurement Technical Skills will only get you so far, why we hate the term “seat at the table” and the challenges COVID 19 has posed to Procurement Teams.

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Tags: Supply Chain, Procurement, Management

PAT Chat: Art of Procurement’s Phil Ideson on Elevating the Role of Procurement
SAP Ariba
February 06, 2020
How do we elevate the role of procurement? Meet Phil Ideson, the founder and managing director of Art of Procurement, who has dedicated himself to precisely that task.

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Tags: Customer Experience, Digital Transformation, Procurement

Out of the Mouth of Babes
ProcuRising
June 03, 2019
Art of Procurement Founder Philip Ideson shares his entrepreneurial journey, and why the future of procurement relies on a combination of both art and science.

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Tags: Procurement, Entrepreneurship

321 Podcasts
846: Building Agility Through Emergency Procurement Readiness with Rick Bond and Tammy Rimes
Philip Ideson
December 15, 2025
“The first time that you speak with a supplier shouldn’t be in a time of crisis. Our best customers work with us regularly, and we're constantly hearing from them.” - Rick Bond, Chief Revenue Officer, Safeware

When a crisis hits, procurement must move at lightning speed… but without cutting corners.

How do public agencies build systems that are nimble, compliant, and ready for anything? The answer to that question lies in proactive preparation, robust cooperative agreements, and the partnerships that power an effective emergency response.

In this episode, Philip Ideson speaks with Tammy Rimes, Executive Director of National Cooperative Procurement Partners, and Rick Bond, Safeware’s Chief Revenue Officer. Together, they share what really happens behind the scenes when disaster strikes, and how contract strategies and supplier relationships can turn from routine to lifesaving overnight.

They also examine hard lessons learned from the pandemic, the critical role of due diligence, and why warehousing strategies are making a comeback. From practical war stories to high-level frameworks, this episode is a playbook for anyone navigating risk and rapid response.

In this episode, Tammy and Rick discuss how to:
- Create ready-to-launch emergency contracts before you need them
- Run fast but thorough due diligence, even with “easy” agreements
- Build supplier relationships that go beyond the transaction
- Balance just-in-time strategies with smart warehousing investments
- Hold both parties accountable for resilience, not just price

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Tags: Procurement

845: Inside the AI Foundation Behind Next-Gen Procurement with Fang Chang
Philip Ideson
December 08, 2025
“If you don’t go on the journey, you risk being left behind. The key is to try, learn, and apply AI in a way that creates real value.” - Fang Chang, EVP and Chief Product Officer at SAP

AI isn’t just another feature on your tech checklist. It’s changing the way procurement teams deliver impact… but only for those bold enough to rethink from the ground up.

In this podcast episode, host Philip Ideson speaks with Fang Chang, EVP and Chief Product Officer at SAP, who shares what it looks like to rebuild an established platform like Ariba on a true AI foundation. Fang’s team didn’t just layer new tech onto old workflows; they tore everything down and rebuilt with AI at the core.

If you’ve ever asked whether your team should wait for the “next” wave of AI innovation or start learning by doing, this conversation is a must-listen. Fang walks through technical choices, balancing agility with reliability, and what an AI-powered procurement experience now enables for the business.

In this episode, Fang discusses:
- Why simply layering AI onto legacy tools leaves value on the table
- How to decide where AI creates business outcomes… and where it doesn’t
- What real agility looks like in a fast-evolving AI landscape
- How contextual “insights to action” bring value at every step
- The new balance of human oversight with AI-driven workflows

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Tags: Procurement

844: Contracting for Speed: How Orchestration Empowers Procurement with Clare Cassano and Toby Laforest
Philip Ideson
December 01, 2025
“Your contracts are your source of truth. You should have a tool that can go through the contracts and help you understand the impact and make an assessment, all in one place.” -Toby Laforest, Senior Director PMM - Market Insights and Solutions at Ironclad

Procurement leaders can no longer afford to wait for requests to land in their inbox. Facing regulatory change, market volatility, and growing demand for business partnership, some organizations are reimagining their procurement operating models and putting technology and process both front and center.

In this Art of Procurement podcast episode, Clare Cassano, Head of Procurement Strategy & Execution at Invesco, and Toby LaForest from Ironclad, share how Invesco tackled the shift from reactive service to proactive business enablement. They discuss the tough choices behind their technology stack, the reality of orchestration layers, and why “best fit” often wins over “best-in-class” for their unique needs.

Listen in for practical lessons on realigning talent, building true contract intelligence, and future-proofing your procurement process with an eye toward AI and automation.

In this episode, Clare and Toby discuss:
- How AI-enabled contract management can deliver real-time contract insights, not just document storage
- Honest advice about choosing best fit tech over one-size-fits-all suites
- Future opportunities (and things to watch out for) related to agentic AI in procurement

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Tags: Procurement

843: How Change Management Powers Procurement Transformation with Jesse Jacoby
Philip Ideson
November 24, 2025
“Taking the time to get input, to get the feedback and listen to the needs might add a few weeks up front, but ultimately, you're going to have a better, stronger solution and support and alignment.” - Jesse Jacoby, Founder and Managing Principal, Emergent, LLC

Procurement and business leaders face a tangled web: legacy systems, evolving digital capabilities, and rising pressure to do more with less.

How do you design an operating model that truly enables transformation without adding more complexity?

In this episode, Philip Ideson speaks with Jesse Jacoby, Founder and Managing Principal at Emergent LLC. Jesse’s experience guiding Fortune 500 organizations through high-stakes change gives him a practical, people-focused outlook on what really makes business transformation work. In this episode, Philip and Jesse explore how operating models can either help or hinder procurement, why quick fixes rarely stick, and how to leverage change management and AI for meaningful, lasting results.

Jesse’s insights on avoiding common mistakes and building “muscle memory” for change are a must-hear for anyone stepping into (or leading) transformation.

In this episode, Jesse discusses how to:
- See operating models as interconnected “super systems” rather than isolated processes
- Identify and untangle legacy complexity before making changes
- Make the case for change both rationally and emotionally
- Use AI to augment – not replace – human decision-making
- Build resilience with ongoing, bite-sized upskilling programs

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Tags: Procurement

842: The Future Is Frictionless: Simplifying Procurement with Tech and Trust with Todd Heimes
Philip Ideson
November 17, 2025
“We want our customers to be able to put their own internal procurement rules into our Amazon Business marketplace, so they can feel secure and still get that great experience.” - Todd Heimes, Vice President and General Manager, Amazon Business Worldwide

Right now, procurement leaders are balancing pressure to deliver savings, manage risk, and remove barriers for business users. As organizations get more complex, the need for connected digital procurement – and real-time, actionable insights – makes all the difference.

In this episode, Philip Ideson speaks with Todd Heimes, Vice President and General Manager of Amazon Business Worldwide. With over two decades at Amazon, Todd shares how the team is tackling tail spend, embedding compliance, and rolling out new analytics and AI-driven tools designed for modern enterprise needs. They go beyond just digital catalogs: this is about building a procurement ecosystem that works for both CPOs and everyday users.

This conversation is an inside look at how Amazon Business is helping procurement teams automate the busywork, drive transparency, and support smarter, decentralized decision-making.

In this episode, Todd discusses:

- How to build digital procurement that fits your tech stack, not works against it
- Reducing rogue spend while making buying easier for users
- Using guided buying to set rules and drive compliance invisibly
- Turning analytics and AI into real actions, not just reporting

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Tags: Procurement

841: Three AI-Powered Opportunities: Assist, Augment, Autonomize with Etosha Thurman
Philip Ideson
November 10, 2025
“If your only role is cost management and processes, that’s scary to me. The value of procurement is so much more than that.” – Etosha Thurman, Chief Marketing Officer, Finance and Spend Management at SAP

AI is rapidly changing procurement’s mandate and the expectations that business leaders now have.

Technology is no longer just digitizing processes; it’s opening the door to new operating models and deeper business impact. To thrive, procurement teams must deliver far more than savings. They must bring innovation, resilience, and data-driven influence to the table.

In this episode, Philip Ideson welcomes Etosha Thurman, Chief Marketing Officer, Finance and Spend Management at SAP. Etosha’s career spans sourcing at P&G to leading finance and procurement solutions at SAP. She shares stories and hard-earned insights on how AI is reshaping procurement, what it means for team structure, and why soft skills matter more than ever.

Whether you’re exploring practical use cases for AI or looking to reposition procurement as a strategic partner, Etosha offers advice you won’t hear elsewhere. She also dives into driving internal investment and how procurement leaders can tell a more powerful story about their work.

In this episode, Etosha explores how to:
- Identify which procurement skills are critical and which may be automated
- Rethink your operating model to match AI-enabled workflows
- Secure buy-in by linking procurement to business growth and resilience
- Turn data and technology investments into lasting business value
- Build a stronger brand and tell your procurement story for greater influence

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Tags: Procurement

839: Building Data-Driven Procurement at Scale with Adrian Vicol
Philip Ideson
November 03, 2025
“The value you bring as a procurement function has transcended being a cost saver. They are now a discussion partner with other functions and bring value in the form of intelligence.” - Adrian Vicol, Data Strategy Lead & Data Architect, Siemens Energy

Procurement leaders are facing more complex questions about data than ever before. As organizations move toward AI and automation, the need for clean, reliable, and actionable data is skyrocketing – but most teams are still wrestling with legacy challenges and data silos.

Getting this right is no longer optional; it’s becoming mission-critical.

In this special episode, recorded on-site at ProcureTEX in London, host Philip Ideson speaks with Adrian Vicol, Data Strategy Lead at Siemens Energy. Adrian shares a no-nonsense perspective on what it really takes to close the data-to-action gap for procurement. You’ll hear firsthand how Siemens Energy is building a strong data foundation, implementing practical governance, and reshaping the way their procurement teams deliver value across the business.

In this episode, Adrian discusses how to:
- Define a clear North Star for procurement data strategy and automation
- Structure strong data governance with business and technical roles
- Approach legacy data cleanup pragmatically to build trust in analytics
- Integrate internal and external data for real-time insights
- Engage procurement professionals to share expertise and drive adoption

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Tags: Procurement

840: Why Data Literacy Matters More Than Ever in Procurement with Satvinder Panesar
Philip Ideson
November 03, 2025
“The value isn't in giving them the coffee beans and hoping they take that away and make a cup of coffee – what they need is a drink. So instead of giving them the data, do the extra steps and pull out the insights for them.” - Satvinder Panesar, Data and Analytics Strategy Director, AstraZeneca

Procurement leaders are surrounded by data, but turning numbers into true business impact is a new kind of challenge.

As AI and analytics tools promise even more information, the real differentiator is knowing how to interpret, validate, and act on those outputs… before your competitors do.

Satvinder Panesar, Data and Analytics Strategy Director at AstraZeneca, joined Philip Ideson at ProcureTEX in London. Philip was there at the invitation of Beroe to speak with some of their customers about turning data into actionable insights.

In this conversation, Sat breaks down the evolution of procurement analytics, explains why data literacy is a must-have skill, and points out how any leader or team can begin building those muscles, starting with the tools they already have.

Expect a practical, honest conversation about the skills gap, the dangers of outsourcing data thinking, and how procurement teams can take charge in a world of increasingly complex analytics:
- Why “insights” matter more than raw data in procurement
- How to bridge gaps between data, category, and analytics teams
- Practical first steps to improve procurement data literacy
- What AI can (and can’t) do for procurement professionals

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Tags: Procurement

838: Protecting Competition: Inside the DOJ’s Fight Against Procurement Collusion with Daniel Glad
Philip Ideson
October 27, 2025
“Fraudulent conduct robs the government – at all levels, local, state, or federal – of the benefit of competition. Competition is free and open; it is the Magna Carta of the American economic system, and robbing the government of that benefit is inherently wrongful.”

Public sector procurement faces mounting challenges, not least of which is the threat of collusion and fraud that quietly erodes budgets and public trust. The Department of Justice’s Procurement Collusion Strike Force is taking this seriously, with a coordinated and data-driven approach to cracking down on anticompetitive conduct at all levels.

In this episode, Philip Ideson speaks with Daniel Glad, Director of the Procurement Collusion Strike Force at the DOJ, who walks listeners through the reality of prosecuting bid rigging and price fixing in public contracts.

Daniel shares compelling stories, actionable red flags, and new tools (like the groundbreaking whistleblower reward program) that empower honest players to speak up.

Learn what triggers a federal investigation, which spend categories are especially vulnerable, and why the risks (and penalties) for collusion have never been higher.

In this episode, Daniel discusses ways to:
- Identify which purchasing patterns often attract collusive behavior
- Detect early warning signs that suggest fraudulent bidding
- Leverage whistleblower programs to protect your organization and career
- Understand how technology and data analytics are changing enforcement
- Prepare for the scrutiny of the DOJ’s proactive investigative methods

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Tags: Procurement

837: Mastering Influence: Procurement’s Internal and External Edge with Giuseppe Conti
Philip Ideson
October 20, 2025
"Too many procurement professionals have developed a push energy. If you take that same approach with internal stakeholders, it won’t work. We need to develop pull energy — asking questions, listening, and creating a shared vision.” - Giuseppe Conti, Professor, Author of Negotiation + Influence = Success: Quick Lessons to Help You Win in Corporate Life

Procurement leaders know how much the field has changed, but the biggest barriers often come from within. As procurement’s role expands, it has become essential to influence internally, manage expectations, and go beyond data-driven persuasion.

In this Art of Procurement podcast episode, Philip Ideson speaks with Giuseppe Conti, a seasoned procurement executive turned business school professor. Giuseppe reveals why internal negotiation is so much tougher than dealing with suppliers, and offers strategies to shift procurement teams from “push” to “pull” influence.

If your team’s technical skills are strong, but your impact could be greater, this is a must-listen. Giuseppe’s practical tools – like a 20-minute, one-page prep template and real-world active listening techniques – will give any procurement leader an edge.

In this episode, Giuseppe explains how to:
- Diagnose and close the gap between perceived and actual listening skills
- Move from “push energy” to “pull energy” for genuine, lasting influence
- Set realistic internal stakeholder expectations and avoid common missteps
- Balance data with emotional intelligence to drive decisions


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Tags: Procurement

836: From Platform to Partner: The Next Chapter in ProcureTech Development with Baber Farooq
Philip Ideson
October 13, 2025
“Everyone keeps talking about AI just for the sake of AI, but, ultimately, the only thing that matters is the outcome you can achieve.” - Baber Farooq, Senior Vice President, Market Strategy, Procurement Solutions at SAP

Procurement leaders have long felt the pinch: rising expectations, tight budgets, and platforms that struggle to keep up with user expectations. As AI shifts from a buzzword to true capability, procurement needs to rethink what they need from their core procurement suite. What will it take to move from incremental change to a genuine step-change in productivity?

In this episode, Baber Farooq, Senior Vice President, Market Strategy, Procurement Solutions at SAP, discusses the future of SAP Ariba and what “next-gen” truly means for procurement. To do this, Baber draws back the curtain on SAP’s rethink of Ariba, including why incremental AI add-ons just weren’t enough, and how his team approached trust, transparency, and a seamless transition for current users.

In this episode, Baber speaks about:
- Reimagining procurement technology with AI as a core capability, not a bolt-on
- Why data quality and structure are critical to enabling reliable AI outcomes
- Concrete examples of how generative AI changes real user workflows and decision-making

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Tags: Procurement

“We Win” Relationships: A Playbook for Procurement Value with Neji Issac
Philip Ideson
October 06, 2025
Procurement often measures success in cost savings and contract terms, but today's business environment demands more.

As supplier markets consolidate and customer needs shift, procurement leaders must find new ways to bring value to the business, especially in categories that seem stagnant or constrained.

In this Art of Procurement podcast episode, Neji Issac, Global Category Manager at NOVA Chemicals, shares a real-world case study that pushed the boundaries of traditional supplier relationships. Drawing on his global experience and recent doctoral research, Neji explains how identifying overlooked opportunities and challenging old assumptions can unlock efficiency and drive unexpected value.

Whether you’re facing a “take-it-or-leave-it” supplier market or searching for fresh levers to pull, Neji offers pragmatic strategies to reflect on.

In this episode, Neji discusses:
- Rethinking supplier relationships in long-standing, strategic categories
- How to recognize and act on cultural and regional differences in supply approaches
- Turning overlooked assets (like spare land) into value-adding levers
- Why the “we win” approach beats traditional win-win thinking
- Ways to uncover what truly matters to your suppliers

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Tags: Procurement

834: Rewiring Operating Models for an Unpredictable Future with Darshan Deshmukh
Philip Ideson
September 29, 2025
Procurement leaders are facing unparalleled uncertainty – trade wars, shifting regulations, and headlines that change overnight. Pressure is mounting to build more resilient, agile supply chains, but most organizations are battling change fatigue as well as a need to redefine value.

Procurement has to rewire their operating model for a future where disruption is the norm.

In this Art of Procurement podcast episode, Philip Ideson and Kelly Barner are joined by Darshan Deshmukh, President at ProcureAbility. Darshan shares real-world stories about how teams are grappling with global risk and why some are seeing volatility as an engine for growth, while others are retrenching. The conversation addresses how CPOs can actively manage optionality in their supply chains, and how procurement leaders can spot – and address – risk fatigue in their teams.

If you want to understand what it means to create a cost-effective and resilient, opportunity-ready supply chain, this episode gives you the roadmap.

In this episode, Darshan discusses how to:

- Adapt your approach for regional differences in geopolitical risk
- Invest in supply chain optionality, even if it adds time and/or cost
- Transition from transactional work to collaborative, strategic relationship building
- Use data and human judgment to separate real risks from noise

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Tags: Procurement, Supply Chain

833: The Polycrisis Playbook: How Procurement Can Lead Through Turbulence with Gordon Donovan
Philip Ideson
September 22, 2025
In an era of overlapping crises, procurement faces fast-evolving challenges… and opportunities.

Senior leaders are tasked with not only keeping the engine running but also building resilient, future-facing teams that thrive in complexity. The recently published SAP Economist Impact research report, “The Resilient Edge: Procurement in an Era of Polycrisis,” provides a data-driven lens on what the next three to five years may hold, especially as outsourcing, skills, and technology reshape operating models.

To dig into this new research, Philip Ideson welcomes Gordon Donovan, Vice President Research - Procurement & External Workforce at SAP, back to the show. Gordon combs through insights on what is driving procurement decision-making, current confidence in category management, and the practical implications of surging contingent workforce and outsourcing activity.

Whether you want to understand why risk management is lagging, how AI will drive operating model transformation, or where procurement should focus next, Gordon brings both the latest data and his own hard-won advice for CPOs.

In this episode, Gordon discusses how this latest research from SAP can help procurement:

- Identify how leaders’ priorities are aligning for the first time in four years
- Rethink the value proposition beyond cost savings and communicate it upstream
- Advance risk management beyond basic compliance, especially in category strategies
- Harness outsourcing and the contingent workforce as proactive transformation levers
- Prioritize the right skills, even those that rarely make the official list

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Tags: Procurement

832: AI, Data, and the New Procurement Advantage with Vel Dhinagaravel
Philip Ideson
September 15, 2025
“Procurement is going to be on the front lines, creating competitive advantage for the corporation.” - Vel Dhinagaravel, CEO at Beroe

AI isn’t just a buzzword anymore… it’s rapidly becoming procurement’s sharpest tool for staying ahead.

Business leaders now demand more than “check-the-box” savings; they want real, data-driven competitiveness that puts their organizations at the front of the pack. The big question: how can AI and always-on intelligence transform procurement’s role and impact?

In this Art of Procurement podcast episode, Beroe CEO Vel Dhinagaravel joins host Philip Ideson for a candid conversation on the reality (and roadblocks) of using AI in procurement. Vel draws from deep experience and real-world case studies to reveal where intelligence platforms are making a difference, how measurement is shifting, and what mindsets are needed to win in today’s faster, more transparent world.

From rethinking metrics to unlocking competitive benchmarking and avoiding overhyped tech promises, this conversation gives procurement leaders practical advice they can use now.

In this episode, Vel discusses:
- How leading CPOs are moving from point-in-time savings to continuous value
- Why benchmarking against competitors (not just last year’s spend) is the new mandate
- Where and how to use AI for measurable results
- Ways to spot the hype vs. real limitations in intelligent agent tools
- How to prepare your team for the market’s next leap in performance

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Tags: Procurement

831: Conquering the Decision Abyss: From Data to Supply Chain Impact with Keith Hartley
Philip Ideson
September 08, 2025
“A decision abyss is the chasm that forms between critical supply chain functions… and that's what keeps and prevents organizations from making fast, cross-functional, well-informed data-driven decisions.” – Keith Hartley, CEO and Board Member at LevaData, CEO of The Abyss Group

In today’s hyper-connected supply chains, data is everywhere, but turning it into fast, confident decisions remains elusive. The cost? Slow launches, eroding margins, and “spreadsheet heroics” that mask deeper issues. As the complexity compounds year after year, procurement leaders face a tough choice: keep coping, or tackle what Keith Hartley calls the “decision abyss.”

In this Art of Procurement podcast episode, Keith, CEO of LevaData and author of the new book “Conquering the Decision Abyss”, joins host Philip Ideson to dig into this silent but urgent challenge.

They explore why siloed information and human habits – not just technology – are holding teams back, and what’s truly required to turn fragmented data into bold, coordinated action. Keith also shares real-world stories, quick wins, and a candid take on why C-suites are finally wading into supply chain’s black box.

In this episode, Keith also discusses how to:
- Diagnose the symptoms and root causes of the “decision abyss”
- Move your team beyond spreadsheet culture to smarter decisions
- Embrace modern AI to contextualize and use even messy data
- Enable rapid testing for new processes that deliver outcomes

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Tags: Procurement, Supply Chain

830: Inside AOP's Acquisition of the ProcureTech100: Objectivity, Community, Impact with Philip Ideson and Kelly Barner
Philip Ideson
September 01, 2025
“ProcureTech100 is the voice of the user. It's the voice of the customer. We want the perspective of those who are using these solutions every day, who have done proof of concepts, and who have seen the ROI.” - Philip Ideson, Co-Founder and Managing Director at Art of Procurement

Today’s procurement leaders are surrounded by tech innovation and disruption, but separating real value from empty hype is more complex than ever. With hundreds of new providers, AI tools, and shifting priorities, staying competitive calls for more than just another list of solutions; it demands objective, peer-driven insights.

This week, Art of Procurement co-founders Philip Ideson and Kelly Barner unpack the acquisition of the ProcureTech100 and Founders’ Circle programs. They explain what sets the ProcureTech100 apart, why practitioner voices matter, and how this new approach will improve visibility, trust, and practical decision-making for procurement teams everywhere.

Tune in for a candid conversation about rethinking technology intelligence, the importance of independence in awards and recommendations, and how community engagement is shaping the next chapter of procurement’s digital story.

In this episode, Philip and Kelly:
- Explain what makes the ProcureTech100 uniquely objective and peer-driven
- Share how practitioner insights inform more valuable tech recommendations
- Reveal new ways leaders and providers can participate or become judges
- Discuss the future direction for digitization advisory, as informed by community data

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Tags: Procurement

829: From Good to Great: How Business Partnering Transforms Procurement Teams with Sasha Sergeev
Philip Ideson
August 25, 2025
"Business partnering is what sets apart good procurement teams from great procurement teams, especially in indirect procurement... Those who are good at partnering with the business, they actually are able to excel." - Sasha Sergeev, Director of Technical & Corporate Procurement, Nova Chemicals

Procurement must evolve beyond traditional cost-focused metrics to become true business partners that drive organizational success. The most mature procurement teams understand that delivering exceptional stakeholder support and building embedded relationships creates far more value than savings alone.

In this episode of the Art of Procurement podcast, recorded at the Supply Chain Canada National Conference, procurement transformation leader Sasha Sergeev, Director of Technical & Corporate Procurement at Nova Chemicals, reveals the comprehensive approach his organization used to elevate their indirect procurement team from good to great through strategic business partnering.

Sasha shares practical insights on conducting honest maturity assessments, embedding procurement professionals within business teams, and building stakeholder relationships that separate high-performing procurement organizations from the rest.

Sasha also discusses:
- How to conduct comprehensive procurement maturity assessments using both quantitative benchmarks and qualitative stakeholder feedback
- The critical importance of honest, anonymous feedback in identifying procurement's blind spots and pain points
- Strategies for embedding procurement business partners directly within stakeholder teams and daily operations
- Why in-person engagement accelerates relationship building and trust, though virtual partnering can also be effective
- How to train procurement professionals to balance being helpful business partners while maintaining appropriate governance

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Tags: Procurement, Supply Chain

828: How to Turn Market Chaos Into Procurement’s Strategic Advantage with Adam Collins
Philip Ideson
August 18, 2025
"I believe if you can define it, you can source it. And if you can source it, you can auction it." - Adam Collins, Head of Sales, Esker

Procurement teams are navigating unprecedented global disruptions, from tariffs and geopolitical tensions to supply chain instabilities that refuse to settle.

What if these chaotic conditions actually present procurement's greatest opportunity to demonstrate strategic value?

In this episode, Philip Ideson and Kelly Barner are joined by Adam Collins from Esker to explore how procurement can leverage fundamental strategic sourcing techniques to not just survive but thrive in turbulent market conditions.

Adam’s procurement technology experience is predominantly focused on source-to-contract capabilities that offer practical ways to turn market chaos into competitive advantage.

In this episode, Adam discusses:

Why transparency with suppliers during market engagement drives better outcomes than secrecy
- The critical importance of being proactive rather than reactive when markets are unstable
- How to challenge traditional definitions of "addressable spend" and uncover hidden opportunities
- Strategic approaches to payment timing that support working capital while serving as negotiating levers
- Why keeping a calm head and making fact-based decisions separates successful procurement teams from the rest

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Tags: Procurement, Supply Chain

827: Lessons in Resilience From a Procurement Change Journey with Tanya Roach
Philip Ideson
August 11, 2025
There is no template for transformation. You have to build transformation for the organization that you're in. Go and learn as much as you can about the organization and then pivot where you need to.” - Tanya Roach, Director of Procurement, Federated Co-operatives Limited

Building procurement from scratch is never easy… let alone within a 90-year-old organization, during a pandemic, and with business demands changing faster than ever. Resilient, adaptable team members are the key to overcoming challenges and creating lasting transformation.

In this episode, Tanya Roach, Director of Procurement at Federated Co-operatives Limited, speaks to Philip Ideson at the 2025 Supply Chain Canada National Conference.

Tanya shares her transformation journey: from assembling a new team during COVID to designing processes with flexibility, and the lessons learned from steady, people-centered change.

In this candid conversation, she details how picking the right talent, using technology as a true enabler, and upskilling for AI set the stage for procurement success in a complex cooperative model.

Whether you’re leading a transformation or shaping day-to-day change, Tanya’s story offers practical strategies:

- How to build and scale procurement teams amid uncertainty
- Why adaptability, curiosity, and resilience trump job titles in transformation
- How to introduce technology and AI in ways that add lasting value
- The essentials of aligning stakeholders in a distributed organization

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Tags: Procurement, Supply Chain

826: Deglobalization Hype and Reality for Supply Chain Leaders with Kelly Barner and Philip Ideson
Philip Ideson
August 04, 2025
“Deglobalization is a nice soundbite, but the reality is, we need more focus on risk management and mitigation.” – Philip Ideson, Co-Founder and Managing Director, Art of Procurement

Deglobalization is a hot topic right now, but behind the big headlines and boardroom buzzwords, real change is proving to be slow, complicated, and deeply influenced by geopolitics and regulation.

Are companies really bringing supply chains home, or is the story much more nuanced?

In this episode, Art of Procurement co-hosts Philip Ideson and Kelly Barner get candid on what’s behind deglobalization: from shifting away from China and the reality of “diversifying in name only,” to why risk management and local expertise matter now more than ever.

They discuss why many global supply strategies often move in cycles, and what procurement leaders can do to shape smarter, more resilient portfolios (despite increasing uncertainty).

In this episode, Philip and Kelly cover:

- How to reframe deglobalization beyond the headlines and signal real risk
- Why China +1 isn’t always the diversification strategy it seems
- The value of local presence in mitigating global risk
- How to connect cost, optionality, and stakeholder alignment for practical deglobalization
- Which supply chain trends are actually moving (and which are just noise)

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Tags: Procurement, Supply Chain

824: Why Technology Complexity Kills User Adoption with Jason Kim
Philip Ideson
July 28, 2025
"I think we have hit a tipping point where procurement has become a pretty complicated practice. There's so many options and choices and optimizations with concepts that are just so alien to the typical user." - Jason Kim, Senior Director of Product Management, Coupa

The procurement technology landscape demands solutions that work for both power users and occasional requesters, yet many organizations struggle with platforms that create friction rather than facilitating smooth workflows. Usability isn't just about the user experience. It’s about adoption, compliance, and ultimately the strategic perception of procurement itself.

In this episode, Jason Kim, Senior Director of Product Management at Coupa, explains how AI, integration capabilities, and user interface design are reshaping the procurement experience for everyone from seasoned buyers to infrequent requesters.

Jason shares practical insights on designing systems that eliminate cognitive overhead, the critical importance of transparency in procurement workflows, and how meeting users where they are (rather than forcing them into rigid interfaces) drives better outcomes for procurement organizations.

Jason also discusses:

- How the procurement technology landscape has evolved from suite-based to point solutions and back again over the past decade
- Why successful procurement platforms must meet users in their existing workflows rather than forcing context switches
- The critical difference between designing for power users versus infrequent requesters (and why both matter)
- Why eliminating cognitive overhead is essential for user adoption and spend management compliance
- The evolution from centralized to truly decentralized procurement models enabled by intelligent orchestration

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Tags: Procurement

822: Active Communication as a Procurement Game Changer with Jack Skerry
Philip Ideson
July 21, 2025
“You really have to intimately understand what the organization needs out of you, and that happens through good discourse, good conversation, good communication.” - Jack Skerry, Vice President of Supply Chain, Moosehead Breweries

Transforming procurement performance demands more than technical expertise.

Senior leaders know that without strong communication skills like active listening, transparency, and empathetic engagement, procurement’s impact is, at best, limited. As organizations adapt at speed, active communication is a non-negotiable difference-maker.

In this Art of Procurement podcast episode, Moosehead Breweries’ Vice President of Supply Chain, Jack Skerry, sits down with Philip Ideson at the Supply Chain Canada National Conference.

Jack’s two decades spanning marketing, HR, sales, and supply chain provide an uncommonly broad background for a procurement leader. He shares practical ways to align teams, build trust with both internal stakeholders and suppliers, and move procurement from cost center to valued business partner.

Jack’s insights on transparency, negotiation, and the power of a ‘T-shaped career’ resonate in a market where supplier relationships and stakeholder engagement define competitive advantage.

In this episode, Jack discusses:

- The value of creating internal credibility through diverse business experience
- How procurement can build trust by sharing all information (not just good news)
- Using active curiosity and conversation to align with the business
- How to balance technical and relational skills when building teams

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Tags: Procurement, Supply Chain

820: Managing Risk and Relationships in Semiconductor Sourcing with Graham Scott
Philip Ideson
July 14, 2025
“It’s not going to take much to push us back into a shortage market where demand would exceed supply.” - Graham Scott, Vice President, Global Procurement at Jabil

Semiconductor volatility is grabbing headlines again, but what’s really happening beneath the surface for organizations buying and managing critical components?

Graham Scott, Vice President of Global Procurement at Jabil, knows this landscape inside and out. In this episode, Graham speaks with Philip Ideson about the biggest pressures facing procurement teams, from AI-driven shifts in global supply, to the real cost of building resilient risk-management strategies.

Graham discusses how transparency and agility will set the winners apart, and why procurement teams must stay close to both operational details and C-suite priorities. For procurement teams steering spend, pushing for greater optionality or navigating complex geopolitical headwinds, Graham shares strategies they can use right now.

Graham also covers:

- Assessing hidden risks behind “healthy” inventory levels
- Rethinking supplier relationships to secure mission-critical data
- Calculating the tradeoffs and ROI of dual sourcing
- Navigating the impact of AI and geopolitics on future investment

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Tags: Procurement

818: Elevating Procurement’s Impact Through Strategic Relationships with Michael Bertalli
Philip Ideson
July 07, 2025
“My number one rule for being a professional procurement person is to be fair and consistent. You've got to give every supplier the same opportunity, the same amount of time, and the same pieces of information, so you've got a level playing field.” - Michael Bertalli

Today's procurement teams must deliver value through strong relationships and a reputation for professionalism that extends far beyond cost savings alone. Exceptional relationship skills – both within organizations and with external suppliers – have a significant strategic impact and can dictate lasting business outcomes.

In this episode, experienced procurement leader Michael Bertalli outlines exactly what it takes to build impactful relationships and project authentic professionalism.

Michael reveals practical insight on internal and external relationship strategies, explores actionable steps for deeper stakeholder collaboration, and emphasizes the nuanced art of supplier engagement.

Michael also discusses:

- The value of fostering deeper internal collaboration with proactive, informal engagement
- How to navigate supplier relationships through strategic openness rather than price pressure
- Why utilizing strategic preparation and research is procurement’s key relationship-building tool
- How to establish and sustain an ethical, professional image through consistency and fairness
- Ways to strengthen relationships with suppliers through transparent and valuable feedback

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Tags: Procurement

1 Video
Achieving Your Objectives W/ Jan Griffiths
Art of Procurement
January 04, 2021
Despite the fact that Jan Griffiths has had a successful career as a tier-1 CPO and entrepreneur, she still wasn’t prepared for the personal and professional impact of the pandemic. After indulging in a full day of Netflix, she decided to push herself out of her comfort zone and into a non-judgemental accountability project with a pop-up group of peers.

What started as a ‘therapeutic’ accountability clinic evolved over time to become the accountability lab: a group of people that connect daily for 30 minutes at 6:30 a.m. to make commitments to themselves in the supportive presence of others. The learnings from this experiment have changed the way she feels about her own situation and will no doubt impact her leadership seminars going forward. As Jan tells Host Philip Ideson, “I love, love, love leadership.”

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Tags: Procurement, Leadership, Mental Health

9 Webinars
AOP Live: Placing Procurement at the Intersection of Corporate Culture and Employee Experience
Philip Ideson
February 10, 2022
Over the last few years, procurement has moved leaps and bounds away from being tactical and cost-driven to approaching our work with a big picture, value-oriented perspective. At the same time, there is still work to be done winning the ‘hearts and minds’ of distributed buyers and colleagues from other functions.

This places procurement’s current outreach efforts squarely at the intersection of corporate culture and employee experience, objectives that can either accelerate or stall our progress towards alignment with the business as a whole.

On February 10th, we will be joined by Joe Frederick, Senior Director of Procurement at Strategic Sourcing at Snowflake, and Colin Glazier, Vice President of Solutions at Zip Intake-to-Procure.

They will answer live audience questions about:
-What defines a world class procurement experience
-The most common friction points that exist in procurement processes (and how to fix them)
-A new take on the classic ‘make v. buy’ decision when culture and experience are paramount


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Tags: Supply Chain, Procurement, Culture

AOP Live: How to utilize a data-driven mindset to supercharge your procurement organization
Philip Ideson
January 25, 2022
The common legacy of procurement software is one of overpriced technology that no one uses (if they can avoid it). Procurement technology is perceived as a tool intended for process enforcement rather than enabling insight or competitive advantage.

But it doesn’t have to be that way.

And yet… for all of procurement’s talk about wanting to change, it still seems as though the desire for a new way of doing things is stronger outside of procurement than within. Before procurement can actively drive change for ourselves, through technology and analytics, we have to embrace a whole new mindset - one that creates a culture of insight by providing open access to actionable data.

In this AOP Live session, Heta Ruikka, Vice President of Product Management at Sievo, will take on the challenge of discussing ways for procurement technology to be user friendly - even in the midst of data heavy activities.

-Why collaborating with the business to leverage the power of data is where the magic happens
-The ‘people challenges’ that have to be resolved before any technical challenges can be addressed or deliver ROI
-What Sievo has learned from their clients about the power of self-service dashboards

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Tags: Procurement, Product Management

AOP Live: Making the Case for Diversity in Public Procurement
Philip Ideson
November 09, 2021
The facts are clear - diverse and inclusive procurement programs are more competitive, able to unlock innovation faster, provide access to new markets, and deliver localized socioeconomic impact. Despite all of these benefits to a government entity and its constituents, most have yet to make a persuasive and actionable case for diversity in the public sector.

There are many challenges preventing governments from fully realizing the innovation and cost savings associated with supplier diversity. A preference for known suppliers and the complexity of onboarding suppliers into the government market are just two common barriers that limit the potential of the supplier pool.

As unprecedented federal funding flows to all levels of government, it is more important than ever that these resources are used to support diverse suppliers and build communities in alignment with federal and state stipulations. However, without modernized procurement processes it is nearly impossible for governments to track where every dollar is being spent and report back with certainty.

On November 9th at 11 am ET, join Ivalua and Art of Procurement for an AOP Live session featuring Sean Correll, the Head of Ivalua’s Public Sector team. He will answer live questions about:
-Making public sector supplier diversity discovery, onboarding, and management easier through fit-for-purpose digital procurement technologies
-The need for effective contract administration in response to new and changing regulations and legislation
-The advantage associated with making specific diversity spend commitments to incentivize municipalities and agencies to work with new suppliers and therefore drive innovation

Now is the time for all governments to implement technologies that will lower supplier barriers to entry into the government market, simplify onboarding processes, drive collaboration, and - most importantly - track and report on every dollar spent. Register today and submit your questions to our guest.

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Tags: Procurement

AOP Live: Partnership as a Service: Driving Change & Delivering Unconventional Returns at UMass
Philip Ideson
November 02, 2021
Each change journey is unique - and yet - can benefit from embracing the proven best practices that have been formalized by specialists with equally unique expertise. The benefits of taking such a journey are becoming clear at the University of Massachusetts, as they bring their print, marketing, and branded merchandise spend under management, through partnership with SupplyLogic.

David Cho is the Chief Procurement Officer and Managing Director at the University of Massachusetts. His team began their change journey with an investment in their partnerships (both internal and external), technology, and data that helped them achieve a deeper understanding of their marketing and print services spend. They worked at the category level to inform strategies and decisions that would have a lasting impact and deliver multiple forms of ROI for the university.

In an AOP Live session on November 2nd at 1pm ET, David will be joined by Phil Schoonmaker, CEO of SupplyLogic, to provide insight into the University of Massachusetts’ journey and answer live audience questions about what he and his team learned along the way:

-The importance of centralizing procurement so that there can be one ‘attack plan’ for managing large numbers of suppliers and transactions and one approach to influencing stakeholders
-When and why to leverage experts outside of the organization to advance the partnerships being built internally
-Insights and intelligence that can be used to advance corporate social responsibility in the form of local, diversity-owned, and environmentally friendly supplier partnerships

Attendees will learn how to modernize the process of buying by helping the sourcing process become more proactive, ultimately leading to engagements that deliver unconventional returns and allowing procurement to reposition themselves as agents of change.

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Tags: Change Management, Procurement

Mastermind Fall 2021 Event: Reinventing the Procurement Experience
Philip Ideson
October 26, 2021
Gone are the days of gathering up low-hanging fruit, speeding up misinformed buying decisions, pushing suppliers away, and measuring our impact in terms of compliance. The future trajectory of procurement is dependent upon the experience we are able to create for stakeholders and suppliers.

If that seems like a lofty goal, you’re not alone. Join us at Mastermind LIVE Fall 2021 from 10am - 1pm ET on October 26 and 27 as we hear from a range of experts from companies like Deloitte, BT, The Hackett Group, Qualtrics, and more who can provide the insight needed to build the experience we’ve always wanted to deliver.

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Tags: Procurement, GRC

AOP Live: Learning to Succeed Despite Uncertain Market Dynamics
Philip Ideson
October 19, 2021
Companies in all industries and all over the world have accepted the reality that market conditions will remain uncertain for the foreseeable future. In fact, 62% of the companies in the S&P 1500 index did not provide an annual forecast this year - some even stating that there is just too much uncertainty to be accurate (WSJ, 9/22/21).

But while CFOs can decline the option to provide external annual guidance, procurement teams have to find a way to succeed - no matter what. In this AOP Live session, presented in cooperation with the team at ProcureAbility, we will provide insight into current and (likely) future market dynamics and then help you understand which mitigation strategies will be the most effective.

Join Sherri Barnes, ProcureAbility’s Director of Market Intelligence Services, and Kristen Rellihan, one of their Senior Advisory Managers, as they answer your live questions about:
-What is happening with inflation, which industries and categories are already being affected, and which ones are next?
-What signals should procurement watch for when deciding which market conditions they need to pay the most attention to?
-How to use mitigation strategies such as index-based pricing, deconstructed pricing, should-cost modeling, TCO, and more.

After attending this session, you will be able to pair market conditions that are beyond procurement’s control with strategies and tactics that at least re-establish effective management of the company’s supply chain - no matter what.

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Tags: Procurement, Supply Chain

AOP Live: Roadmap to Savings: Partnering with the Business to Drive Progress w/ Dave Quillin (Alliant Credit Union) and Joe Payne (Corcentric)
Philip Ideson
October 05, 2021
There are multiple ways for procurement to achieve savings - and some are more collaborative than others. The more planful they can be about the overall process, the more opportunities they can create to work arm-in-arm with the business in pursuit of those savings.

Many companies are currently going through the budgeting process for 2022, which means that conversations about where to find savings have already started or will begin very soon. Questions like ‘Where will the savings come from?’ and ‘What will we have to give up to get them?’ abound, but there is one question that rises above all the rest: ‘What will happen to the savings - will they be clawed back from our budget or we will get to reinvest them in strategic efforts?’ The answer to that particular question can make or break savings potential.

In this AOP Live session, Joe Payne, SVP of Source-to-Pay at Corcentric will be joined by Dave Quillin, Senior Manager of Procurement at Alliant Credit Union (ACU), who will share his company’s unique and productive approach to delivering savings. ACU recently appointed a new CEO - someone who happens to have a background in sourcing. As Dave explains, ‘He gets it.’

Joe and Dave will share their lessons learned in pursuit of savings and answer your live questions about:
-How procurement can work with leadership to not only incentivize savings, but to minimize compliance problems as well
-Ways that procurement can increase their category-specific credibility with the business
-The critical step of defining - or redefining - addressable spend
-How to build and execute a sourcing roadmap to ensure annual savings targets are met
-Resources available to help meet savings goals

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Tags: Business Strategy, Procurement, GRC

AOP Live: Creating Tail Spend ROI Through an Improved Buyer Experience w/ Jean-Baptiste Anne (Amazon Business) and Vishal Patel (Ivalua)
Philip Ideson
September 28, 2021
One of the reasons that tail spend continues to plague procurement is its complexity. The high number of low-cost transactions is just the beginning of the challenge. This spend often finds its way into the tail through multiple ‘wrong turns,’ each of which requires a different approach by procurement and a correspondingly different resolution. There is no one ‘cause’ of tail spend and therefore there is no one solution.

Companies that have mature tail spend programs leverage automation wherever possible and then dedicate a formal lead or tail spend manager to the effort. This person can ensure that each type or category of tail spend is addressed or reduced - ultimately generating an ROI that includes both savings and risk mitigation.

On September 28th, we will be joined for an AOP Live session featuring Jean-Baptiste Anne, Head of Enterprise Sales and Professional Services Teams for Amazon Business, and Vishal Patel, VP of Product Marketing at Ivalua. They will answer your live questions about

-The differences between a dedicated tail spend solution and integrating that same capability into a platform
-How to know that you are making the right investment to deliver a tail spend ROI for your company
-The criticality of understanding what is in your tail spend to being able to direct it through self-guided buying options such as Amazon Business, new procurement-led sourcing projects, or incorporation into existing contracts

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Tags: Procurement

AOP Live: Supplier Diversity: Advancing Together at Ahold Delhaize w/ Nancy Nicoll (Retail Business Services) and Carl Freeman (Ahold Delhaize)
Philip Ideson
September 22, 2021
Supplier diversity is one of the most pressing topics in executive boardrooms from all industries, but ensuring that those conversations turn into meaningful action requires planning, ownership, and guiding objectives.

In this webinar, Nancy Nicoll, VP of the Indirect Sourcing Center of Excellence at Retail Business Services, and Carl Freeman, VP and Campus Leader at ADUSA Distribution, will engage in a candid conversation about their journey toward enhanced supplier diversity, the significance of supplier diversity to retailers and service providers, and its impact on the rapidly evolving world of indirect sourcing and supply chain. This live event will answer audience questions and provide guidance on how diverse-owned suppliers can partner with the brands and entities of Ahold Delhaize USA.

Nancy and Carl will use this opportunity to share their experience with the following:

-Why now is the time to place an increased emphasis on increasing supplier diversity
-How Ahold Delhaize is investing in education, operating procedures, and tools to make a measurable difference in their supplier diversity
-All of the facets that should be included when measuring and celebrating supplier diversity

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Tags: Procurement, Supply Chain, Retail

1 Webinar
Assessing Supply Chain Risk: Building a Program to Identify High Risk Sources of Supply
Institute for Supply Management
May 11, 2020
While supply chain risk is more important today than ever before, no organization can manage all risks, all the time. In this webinar, Art of Procurement Managing Director Philip Ideson will share how to programmatically identify the products and services that you buy that should be subject to proactive supply chain risk identification, monitoring mitigation activities, and which you can leave for another day.

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Tags: Procurement, Risk Management, Supply Chain

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PAT Chat: Art of Procurement’s Phil Ideson on Elevating the Role of Procurement
Thinkers360
February 09, 2020
I recently had the opportunity to participate in an episode of ‘Pat Chat’ the video interview series hosted by Patrick McCarthy, Global Senior Vice President and General Manager of SAP Ariba and SAP Fieldglass. He gave me the opportunity to talk about the Art of Procurement podcast and my own perspective on our field as a whole… What part of my job do I enjoy the most… What I enjoy most is the work that is hard. These challenges present the best opportunity for procurement to impact the enterprise really showcase our capabilities. There's more value to be had in complex categories because they allow us to solve business problems as opposed to just rolling out a one-size fits all process. How can we build sustainable procurement organizations… There’s such a ‘boom and bust’ cycle in procurement. First, we’re just going after the low hanging fruit, saving money at all costs. Then we return our focus to transformation, because the successes of the savings cycle have allowed procurement to build a good story. Of course, some of the strategies or the tactics we've used to save money in the past may not be ones that endear us to the rest of the organization – especially when it comes to business partnering. That’s a sustainability issue we need to focus on more. What does procurement’s real opportunity look like… Procurement is at a bit of a crossroads today, but I think we have a tremendous opportunity to focus on spend that is material to the organization. We get involved in all kinds of spend because we want people to engage with us. We want to have an opportunity to make an impact. When we get to the point that we are focusing on the most strategic 20% of enterprise spend, we’re not thinking about purchasing decisions anymore; we’re driving total commercial value. That work is incredibly exciting. I don't think we should aspire to have 100% of spend under management. We should focus on how to enable the business to transact as efficiently and as easily as possible. We have to focus on the stuff that matters. Click here to view the full video interview: https://www.youtube.com/watch?v=OV_GwyJDvLs&list=PLPs9vNA-XppTFxVuS3lIfo6Xxq_g482fT

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Tags: Digital Transformation, Management, Procurement

Opportunities

Events

37 Online Events
Geopolitical Agility: Future-Proofing for Supply Chain Uncertainty

Location: Airmeet    Date : June 24, 2025     Organizer: Art of Procurement

In a world where shifting policies, trade tensions, and climate disruptions dominate headlines, procurement professionals are navigating an increasingly complex and volatile landscape. Staying informed and responsive has become not just a challenge—but a strategic imperative.

From new regulations to Scope 3 emissions, the external pressures on procurement teams are mounting. The ability to adapt quickly without losing sight of long-term objectives is what sets best-in-class procurement teams and resilient supply chains apart.

Join us for this AOP Live session as Darshan Deshmukh, President at ProcureAbility, explores how procurement can rise to today’s geopolitical challenges with agility and strategic foresight.

Darshan will share insights on:

- The difference between perceived and actual risk in supply chain management
- How strategic sourcing can drive near-term decisions while aligning with long-term goals
- Why companies that stay committed to sustainability gain a lasting competitive advantage—even amid disruption and market uncertainty

Don’t miss this opportunity to learn how procurement leaders are building resilience and agility into their supply chain strategies—today and for the future.

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Sourcing Strategically in Chaotic Conditions

Location: Airmeet    Date : June 10, 2025 - June 10, 2025     Organizer: Art of Procurement

We regularly have the opportunity to watch chaos at work in global markets, but procurement teams should see this as their chance to shine, not a reason to shy away from the challenge.

There are any number of procurement strategies that can be applied, even in difficult times, and many of them are tried-and-true approaches that have delivered results in the past. These strategies just need to be rediscovered and reapplied by courageous procurement leaders.

In this AOP Live session, we will be joined by Adam Collins from Esker to discuss the opportunity - yes, the opportunity - procurement has to leverage the strengths of strategic sourcing in chaotic conditions:

- Fostering competition to drive both cost and value from supplier engagements
- Proactively using price discovery and contract audits to uncover new savings opportunities (or mitigate potential increases), ultimately expanding and elevating procurement's value proposition
- Remembering to manage payment timing, either in support of working capital objectives or as a negotiating lever

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Optimizing Services Spend Management for Maximum Impact

Location: Airmeet    Date : May 13, 2025 - May 13, 2025     Organizer: Art of Procurement

Services spend management often falls into one of two categories: a few highly strategic partnerships that are well managed and… everything else.

If ‘everything else’ services spend is left to follow the path of least resistance, procurement is leaving behind a huge opportunity to increase value and mitigate risk.

Addressing unmanaged services spend at scale is a massive opportunity to impact the business - and for procurement to elevate themselves in the eyes of executive leadership and decision makers at the same time.

Join Cheri Vander Moren, Lead Indirect Sourcing Manager at Amway, Mark Sawicki, Senior Vice President at Guidant Global, andBen De Wulf, Client Solutions Architect at Guidant Global, for a conversation that will address every stage of the services spend management maturity journey:

- Who should own the value creation process associated with services?
- How can procurement get stakeholders to ‘buy in’ up front?
- What are the minimum standards and benefits that my programme should deliver from day one and how do I structure my strategies to evolve as my programme matures?

See Event

Tomorrow’s Procurement: A Marked Evolution From the Past

Location: Airmeet    Date : March 18, 2025 - March 18, 2025     Organizer: Art of Procurement

According to a new report from Harvard Business Review, Procurement at a Crossroads: Evolve or Be Left Behind, a number of obstacles have prevented procurement from achieving their full potential: overly siloed workflows, a pervasive legacy mindset, and technology that falls short of user expectations.

But that was yesterday’s procurement, and today is a new day for the profession.

Join Sean Rhoades, Managing Director at Deloitte and Jason Moore, Head of the Enterprise Transformation Office at Zip, as they discuss how placing an emphasis on the user experience can enable procurement to unlock new categories of value and achieve higher levels of business partnership.

They will discuss key points from the report including:

- Why user experience expectations now require technology and process to be more aligned than ever before
- The role that process clarity and flexibility play in ensuring adoption as well as systems ROI
- Next level business outcomes that procurement can deliver against once the user experience is placed at the center of their strategic priorities

See Event

Opportunities to Elevate Services Spend Management

Location: Airmeet    Date : January 28, 2025 - January 28, 2025     Organizer: Art of Procurement

Services spend represents a large and strategic part of procurement’s purview. According to Economist Impact research, 66 percent of companies spend between 5 and 15 percent of revenue on services.

As processes become more mature and digital platforms simultaneously facilitate access and improve the distributed user experience, procurement needs to ensure that services spend management continues to improve.

In 2023, Art of Procurement and SAP surveyed the community and discovered:

- Procurement’s potential for impact is rooted in collaboration,
- Consistency is just as important as having a fit-for-purpose platform, and
- How procurement’s approach to services spend management has improved but there are always new opportunities to improve

We recently updated the research to investigate new avenues of opportunity and look for indications that procurement’s services spend management practices continue to evolve and mature.

Join us on January 28th at 1pm ET for a webinar featuring Gordon Donovan, Vice President Research - Procurement & External Workforce at SAP, to hear this year’s findings and recommendations.

See Event

Procurement's Top Line Impact: Driving Revenue Without Accepting Future Costs

Location: Airmeet    Date : October 16, 2024 - October 16, 2024     Organizer: Art of Procurement

As category strategies become more comprehensive and procurement increases the sophistication of the business outcomes they drive, many teams are turning their focus from the bottom line… to the top.

Given procurement’s skills and ambition, this seems like a natural progression, but not all revenue generating strategies are equal. Despite the best of intentions, some will lead to revenue while others open the door to added costs.

In this webinar, we will be joined by Richard Ham, CEO at Fine Tune. He and his team have encountered nearly every revenue generating approach procurement has ever conjured up, and they can spot cases where short term gains are likely to be followed by long term expenses.

Rich will answer your live questions about:

- Strategies like retroactive auditing, rebate programs, and contract signing bonuses that sound great but may not deliver as intended
- The advantages of taking early payment discounts and working with third party payment partners
- Preventing the allure of revenue generation from leading to systemic overspending

See Event

Seismic Shifts: Harnessing the Power of Procurement Orchestration

Location: Airmeet    Date : August 28, 2024 - August 28, 2024     Organizer: Art of Procurement

Procurement is in the midst of a transformational shift when it comes to technology and data. By better understanding today’s collective priorities, the whole community can more confidently navigate future challenges and changes.

At the same time, how procurement perceives and positions themselves - and how the rest of the organization views their processes and value contribution - is closely tied to the success of every digital investment and impact opportunity that arises.

In early 2024, Art of Procurement and ORO Labs partnered to study the factors that are making procurement orchestration a top area of focus now and into the future.

In this AOP Live session, Shachi Rai Gupta, Vice President of Strategy at ORO Labs, will join us to discuss the early findings of the survey:

- The observations we can make about procurement organizations that consider strategic orchestration a top priority
- Why nearly half of procurement teams have low or very low real-time visibility into ongoing activities, and how that limits their impact
- The correlation between increased automation and how easy the rest of the business feels it is to work with procurement
- Predictions for 2025, including how generative AI will influence procurement orchestration

See Event

ESG Risk in Global Supply Chains: Assess Your Exposure

Location: Airmeet    Date : August 20, 2024 - August 20, 2024     Organizer: Art of Procurement

Environmental, Social, and Governance (ESG) risks can pose significant challenges to supply chain resilience and sustainability. However, many organizations lack visibility into the full scope of their ESG risk exposure, making it difficult to proactively manage and mitigate these potential threats.

In this live session, Daniel Dorr will discuss the key findings from over 200 in-depth risk assessments. You will gain an understanding of the most significant ESG risks impacting organizations today and learn how leading organizations are proactively identifying and mitigating these risks to build more resilient supply chains.

Join the conversation to discover how your ESG risk management strategies compare to industry peers and identify areas for improvement.

We will answer live questions about:

- The highest ESG risks: What are the most significant environmental, social, and governance risks currently impacting global supply chains, and how can you assess your company's exposure?
- Effective risk mitigation strategies: How are leading companies addressing these risks through innovative and proactive approaches?
- Positive contributions: Uncover areas where suppliers are excelling in ESG performance, providing inspiration and benchmarks for your own sustainability initiatives?

See Event

Establishing a Single Source of Truth for Third Party Risk in Financial Services

Location: Airmeet    Date : June 26, 2024 - June 26, 2024     Organizer: Art of Procurement

In financial services, effective third party risk management is not just a recommended practice. It is a core operational competency that, in some cases, may also be enforced through regulatory oversight.

At the same time, risk cannot - and should not - be avoided altogether. Instead, it is the firms that establish streamlined business practices and support them with well-integrated digital platforms that create an opportunity to drive successful outcomes for themselves and their clients.

In this webinar, Vivek Jayaraj from Deloitte and Arnaud Malardé from Ivalua will answer live questions and share current use cases for emerging technologies such as AI in pursuit of a single source of truth about third party risk.

Vivek and Arnaud will engage in an open conversation about:

-What a ‘single source of truth’ for third party risk looks like in financial services companies
-How to achieve integration and alignment between supplier management processes and technologies
-Proven use cases for embedding generative AI in third party risk management platforms

See Event

Why is facilities management so complex?

Location: Airmeet    Date : June 12, 2024 - June 12, 2024     Organizer: Art of Procurement

In the world of indirect spend management, there are few categories as complex - and high stakes - as facilities management. Delivery locations and sometimes provider networks are distributed and fragmented, making selection, implementation, and ongoing oversight especially difficult.

It is no wonder, then, that so many companies are tempted over to “the dark side” of convenience-based solutions in this category. Unfortunately, allowing third parties to manage the delivery of services may also allow them more control over cost than procurement realizes.

In this webinar, we will be joined by Alex Carlson, former Vice President of Category Management within Wells Fargo’s Corporate Properties division and new VP of Facilities Management Services at Fine Tune. His experience and advice can help your organization avoid “the dark side” and instead walk towards the many opportunities for value creation associated with this category of spend.

Alex will answer your live questions about:

-The benefits of managing costs as well as services through a cost plus model
-Navigating the transition from service provider to client
-Facilities management challenges in C-store, big box retail, and office environments
-In depth category perspectives and stories of managed services survival

See Event

Renaissance vs. Resistance: Embracing Human-Centric AI

Location: Airmeet    Date : June 05, 2024 - June 05, 2024     Organizer: Art of Procurement

Whenever something new comes over the horizon, people have an instinctive response to it based on their perspective and past experiences. Companies are seeing this play out in real time today, as AI is embedded into more technologies and business processes.

For procurement, the response falls somewhere between renaissance and resistance.

According to Darshan Deshmukh, President at ProcureAbility, about 20-30 percent of procurement professionals are currently in the ‘resistance’ camp. They fear the impact that AI may have on their jobs and the rate at which change is taking place. Between 5-10 percent see AI’s impact as a ‘renaissance’—a welcome opportunity to completely rethink their role and impact.

Everyone else—the vast majority—falls somewhere in between.

In this AOP Live session, Darshan will join us to discuss the various human-centric aspects of AI and how procurement can play an active role in shaping and guiding the rapid changes happening across almost all industries.

● What does ‘human-centric’ AI mean?
● How effectively integrated AI can augment procurement’s efforts
● Uses cases about the additional results that procurement can deliver

See Event

Sourcing for Impact: Combining the Power of AI and Automation

Location: Airmeet    Date : May 22, 2024 - May 22, 2024     Organizer: Art of Procurement

Like the rest of the world, procurement has been mesmerized by the renewed promise of AI. It can compete with writers and painters and instantly create something new almost out of thin air. But with everything new comes unknowns, risk, and the need for new skills and capabilities.

Although it receives less buzz, automation has already proven its ability to take manual, repetitive tasks off of procurement’s plate so they can focus on strategy, relationship building, and market insight. Automation can soothe many of the pain points procurement often hears about, including processes that take too much time.

What if procurement could combine the strengths of both - AI and automation - to realize accelerated benefits such as process efficiency and an improved user experience?

In this AOP Live session, we will be joined by Diarmuid Cahalane, Data Science Lead at Keelvar, and Kevin Neveu Jr., Solutions Consultant at Keelvar, who will answer live questions about:

-How AI and automation naturally fits into the procurement transformation efforts that are already underway
-Best practices for leveraging procurement’s human and digital talents in the right balance
-Real life examples that illustrate how AI and automation are elevating procurement’s impact on distributed buyers and the company as a whole

See Event

Renaissance vs. Resistance: Embracing Human-Centric AI

Location: Airmeet    Date : June 05, 2024 - June 05, 2024     Organizer: Art of Procurement

Whenever something new comes over the horizon, people have an instinctive response to it based on their perspective and past experiences. Companies are seeing this play out in real time today, as AI is embedded into more technologies and business processes.

For procurement, the response falls somewhere between renaissance and resistance.

According to Darshan Deshmukh, President at ProcureAbility, about 20-30 percent of procurement professionals are currently in the ‘resistance’ camp. They fear the impact that AI may have on their jobs and the rate at which change is taking place. Between 5-10 percent see AI’s impact as a ‘renaissance’—a welcome opportunity to completely rethink their role and impact.

Everyone else—the vast majority—falls somewhere in between.

In this AOP Live session, Darshan will join us to discuss the various human-centric aspects of AI and how procurement can play an active role in shaping and guiding the rapid changes happening across almost all industries.

● What does ‘human-centric’ AI mean?
● How effectively integrated AI can augment procurement’s efforts
● Uses cases about the additional results that procurement can deliver

See Event

Generative AI and the Future of Procurement

Location: Airmeet    Date : May 14, 2024 - May 14, 2024     Organizer: Art of Procurement

After a year of experimenting with and speculating about the potential impact of generative AI, leading procurement organizations are starting to get serious about implementing it with specific use cases in mind.

As with any other new technology, procurement functions will need to be ready if they want to realize the full advantages of generative AI. This will require new skills and knowledge - including a full understanding of the data security and risk implications.

In this AOP Live session, we will be joined by Sushil Srinivasan, Managing Director, Supply Chain and Operations, Sourcing and Procurement, at Accenture, Christopher Sawchuk, Principal and Global Procurement Advisory Practice Leader at The Hackett Group, and Pascal Bensoussan, Chief Product Officer of Ivalua.

They will discuss what procurement should be doing today to prepare for a future that includes generative AI:
-Ways procurement talent will need to adapt and evolve
-How fast this promising new technology is evolving
-Important data security and risk considerations procurement should know about
-Real-life use cases from the field: content creation, document analysis, web research, and process automation

See Event

Unleashing the Power of Generative AI in Procurement

Location: Airmeet    Date : April 30, 2024 - April 30, 2024     Organizer: Art of Procurement

In a world where software has reshaped every industry, artificial intelligence is now transforming software itself, particularly in the world of procurement. The influence of AI, including technologies like ChatGPT, is revolutionizing source-to-pay workflows, promising to overcome longstanding challenges in data quality, process adoption, and compliance within procurement.

At the same time, risk is always present where progress is being made, and procurement should plan to address known sources of risk as well as monitoring for concerns that arise as organizations learn more about how AI can be best positioned within the tech stack.

In this AOP Live session, we will be joined by Lance Younger, CEO of ProcureTech, and Nick Heinzmann, Head of Research at Zip, to discuss the transformative role of generative AI across the procurement technology landscape. They will delve into how AI is becoming an integral part of the procurement tech stack, acting as both a powerful tool and a team enhancer, while also discussing the potential risks associated with integrating AI assistants into your team.


Join our live conversation to learn more about:

-The role that AI will play in the procurement tech stack
-The best ways to assess and apply AI between you and your stakeholders
-The top areas to watch for risks and future developments to put your team ahead

See Event

Connecting the Dots with Digital Contracts

Location: Airmeet    Date : April 24, 2024 - April 24, 2024     Organizer: Art of Procurement

In today’s fast-paced, high risk, intricately intertwined business environment, procurement needs effective digital contracts more than ever before. But those contracts, and the systems that create and manage them, have to be prepared to rise to the challenge as well.

Rather than static documents that are only used in an emergency or at renewal time, contracts can serve as connectors between people and organizations. Contracts must become the common ground that all supply relationships are founded on, and they should be as agile and sophisticated as procurement itself.

In this AOP Live session, we will be joined by Toby Laforest, Director of Product Marketing at Ironclad, to have a conversation about the mindset shift procurement needs to undergo for contracts to deliver their full potential value to the organization.

He will answer live questions about:
-How contracts can center a P2P system around user requirements and drive improved business decisions
-What contracts can teach us about positioning supplier relationships to succeed
-Opportunities for AI and automation to streamline negotiation processes while increasing overall project impact

See Event

Procurement Outsourcing - Perception v. Reality

Location: Airmeet    Date : April 16, 2024 - April 16, 2024     Organizer: Art of Procurement

With the latest ‘hot topic’ in procurement being the application of AI to some of their most tedious work, it would be easy to overlook the fact that what is really being discussed is procurement outsourcing.

Whether procurement is outsourcing work to artificial intelligence or ‘old fashioned’ human intelligence, the evaluation process and preparation to transition are much the same. Procurement must be prepared to identify and communicate the who, what, when, where, and how - not to mention the why.

In this AOP Live session, we will welcome Joe Payne, Senior Vice President of Sourcing and Procurement, and Anthony Mignogna, Vice President of Sales and Solution Engineering, both from Corcentric, to separate perceptions about procurement outsourcing from reality.

They will answer live questions about:

-Common misperceptions about procurement outsourcing that apply to these decisions, regardless of the intended destination for offloaded work
-The connection between procurement outsourcing and frameworks for measuring procurement’s impact
-Whether changes in the procurement space over the last few years make it possible to have a new conversation about outsourcing

See Event

Driving Procurement Value in Turbulent Times

Location: Airmeet    Date : April 10, 2024 - April 10, 2024     Organizer: Art of Procurement

For the last few years, procurement has doubled down on their investments in performance measurement, increasing the amount of data being tracked and reported to demonstrate their impact on the business. While procurement plays a critical role in navigating disruptions, they are constrained by having to do more with less.

What we know now, however, is that procurement also needs to be able to tell a good value story – but the value is only as good as the underlying ‘data story.’

When procurement can contextualize their results, including data from procurement and non-procurement systems, it becomes easier to document their total ROI. Once teams and relationships are empowered by increased understanding, procurement can reinforce their expanded role in the business, altering their own maturity curve.

Join us for a live discussion with Yannick Caharel, Chief Procurement Officer of Christian Dior Couture, and Pierre Laprée, Chief Product Officer at SpendHQ, about how procurement can increase and better communicate their total value - even in turbulent economic times.

Yannick and Pierre will answer live questions about:

-How telling better ‘value’ and ‘data’ stories can enhance procurement’s internal brand and impact
-The importance of properly addressing your audience with the metrics and KPIs that matter to them
-Why measuring value and then presenting it properly are such a powerful combination

See Event

3 Perspectives on Procurement and Risk for Mid-sized Organizations

Location: Airmeet    Date : March 27, 2024 - March 27, 2024     Organizer: Art of Procurement

Procurement’s ability to have the desired impact is dependent upon a combination of knowledge, skills, technology - and relationships. Misalignment, whether real or perceived, will hold procurement and the business back from achieving their goals.

The recent Economist Impact study on procurement showed that while 59 percent of mid-sized companies report that procurement insights are essential for implementing the company’s strategy and vision, only 44 percent also believe procurement collaborates effectively with the rest of the organization.

A concerning disconnect to be sure.

In this LIVE webinar, Callum Veness Senior Director of Product Marketing, SAP Procurement and External Workforce, and Stephanie LeRoy Senior Director, Procurement, Cirque du Soleil Entertainment Group will address this disconnection with real-world strategies on how procurement can better align with the needs of the organization and do this more collaboratively. Insights will be based on mid-sized organization findings from the Economist Impact study and analyzed by Art of Procurement.

Callum and Stephanie will provide these three perspectives and answer live questions about:

-How procurement’s ability to build influence is tied to the business’s confidence in their collaborative capabilities
-Conflicting expectations around what constitutes a good procurement customer experience and how to align everyone internally using research that identifies industry benchmarks.
-Real world examples of ways procurement can bolster perceptions of their ability to handle internal and external risks

By attending this webinar, we hope to give procurement professionals who work within mid-size organizations some practical ways to overcome these challenges.

See Event

Can Procurement Rise to the ESG Challenge?

Location: Airmeet    Date : April 02, 2024 - April 02, 2024     Organizer: Art of Procurement

With new regulations and investment decisions requiring more and better ESG data, it is time to uncover the challenges 2024 will bring and get prepared for the road ahead.  

Procurement teams have a critical role to play in the environmental and social impact of companies today. To play this role, procurement teams need to provide meaningful and transparent supply chain data. That may seem daunting, but it doesn’t have to be. In this session we’ll cover some of the drivers for ESG and sustainability reporting, how to get started and how leading organizations are taking impactful actions and achieving success.  

In this AOP Live session, we will be joined by Daniel Dorr, Vice President of Marketing at Supplier.io, and Valerie Tardif, VP of Product at Supplier.io, who will cover topics such as:   

-Industry drivers for ESG and why now is the time to take action
-Challenges with accessing - and sources of - accurate, actionable data
-The critical role of procurement and how leaders are responding to new regulations
-Overview of Scope 3 greenhouse gas (GHG) measurements
-Tools and techniques top performers are using and new technologies to help you succeed

See Event

Great Shortages Make Great Opportunities: Shifts in the Manufacturing Workforce

Location: Airmeet    Date : March 20, 2024 - March 20, 2024     Organizer: Art of Procurement

A combination of factors, including retirement rates, lower birth rates, and generational differences in worker preference have led to particularly acute shortages in the manufacturing industry workforce.

But as the shortages grow, so do the associated opportunities.

Unlike the perception many people have of manufacturing work, these jobs involve the latest in robotics and automation. They often come with beneficial educational opportunities. And the field is inclusive, with companies actively reaching out to women and other groups who might not have otherwise considered pursuing roles in the industry.

In this LIVE webinar, Weston Norris from Xometry will talk about how labor shortages are impacting production costs and workforce trends.

Weston will answer live questions about:

-The sources of workforce shortages, and how they are impacting the manufacturing industry in particular
-Best practices for attracting new employees and how this benefits companies as well as workers
-The role talent plays in determining the relative efficiency and productivity of a manufacturing operation

See Event

When Third Party Risk is a First Tier Priority

Location: Airmeet    Date : March 19, 2024 - March 19, 2024     Organizer: Art of Procurement

Risk is everywhere, all the time, and it takes many forms. Despite the fact that procurement and supply chain professionals have to work in the midst of this complex reality, risk management is not their only responsibility. Third party risk is one top priority of many, and the work is never done.

The more procurement can integrate third party risk management processes and objectives with other ongoing work, the more successful they will be. And that includes sustainability and diversity initiatives as well as overall business continuity.

In some cases, different types of risk compete with each other for procurement’s attention. How is procurement to say whether regulatory risk, supply chain disruption, data privacy concerns, or ESG-related risk is the most important?

The time has come to manage third party risk at scale.


Join Philip Ideson and Kelly Barner as they welcome Certa CEO Jag Lamba for a live discussion about making procurement’s third party risk management work more effective.

In this live, slide-free session, they will discuss:

-Which third parties should be procurement’s first priority for risk management
-Ensuring that ESG is reflected in any third party risk management processes and frameworks that are implemented
-Partnering with the business - and suppliers - to achieve lower overall risk levels
-Ways procurement can simplify third party risk management with the help of AI and automation

See Event

Procurement Outsourcing - Perception v. Reality

Location: Airmeet    Date : April 16, 2024 - April 16, 2024     Organizer: Art of Procurement

With the latest ‘hot topic’ in procurement being the application of AI to some of their most tedious work, it would be easy to overlook the fact that what is really being discussed is procurement outsourcing.

Whether procurement is outsourcing work to artificial intelligence or ‘old fashioned’ human intelligence, the evaluation process and preparation to transition are much the same. Procurement must be prepared to identify and communicate the who, what, when, where, and how - not to mention the why.

In this AOP Live session, we will welcome Joe Payne, Senior Vice President of Sourcing and Procurement, and Anthony Mignogna, Vice President of Sales and Solution Engineering, both from Corcentric, to separate perceptions about procurement outsourcing from reality.

They will answer live questions about:

-Common misperceptions about procurement outsourcing that apply to these decisions, regardless of the intended destination for offloaded work
-The connection between procurement outsourcing and frameworks for measuring procurement’s impact
-Whether changes in the procurement space over the last few years make it possible to have a new conversation about outsourcing

See Event

Case Study: Measuring Global Supplier Contributions to ESG Impact

Location: Airmeet    Date : March 13, 2024 - March 13, 2024     Organizer: Art of Procurement

Procurement organizations all over the world are being tasked with driving and measuring the impact of investments in ESG: environmental, social, and governance-related programs.

There are two challenges associated with this new area of responsibility: procurement must work with global suppliers to understand how they are investing in ESG, and they must centralize the data required to satisfy ESG regulatory and reporting reporting requirements.

In this live case study webinar, Art of Procurement will welcome Emrah Cinbis, Head of Purchasing at Borusan Holding, and Özge Gülden Güngör, Promena’s Head of Product and Customer Success. They will walk attendees through the effort to bolster ESG impact with robust reporting and scorecarding capabilities.

Emrah and Özge will answer live questions about:
-The business objectives that led Borusan to recognize supplier scorecarding as an essential factor in their ESG program’s success
-How they are assessing current and prospective suppliers worldwide
-How systematic measurement is helping Borusan and its suppliers improve their efficiency, effectiveness, and overall relationships

See Event

3 Perspectives on Procurement and Risk for Mid-sized Organizations

Location: Airmeet    Date : March 27, 2024 - March 27, 2024     Organizer: Art of Procurement

Procurement’s ability to have the desired impact is dependent upon a combination of knowledge, skills, technology - and relationships. Misalignment, whether real or perceived, will hold procurement and the business back from achieving their goals.   

The recent Economist impact study on procurement showed that while 59 percent of mid-sized companies report that procurement insights are essential for implementing the company’s strategy and vision, only 44 percent also believe procurement collaborates effectively with the rest of the organization.    

A concerning disconnect to be sure.   

In this LIVE webinar, Callum Veness Senior Director of Product Marketing, SAP Procurement and External Workforce, and Stephanie LeRoy Senior Director, Procurement, Cirque du Soleil Entertainment Group will address this disconnection with real-world strategies on how procurement can better align with the needs of the organization and do this more collaboratively. Insights will be based on mid-sized organization findings from the Economist Impact study and analyzed by Art of Procurement.    

Callum and Stephanie will provide these three perspectives and answer live questions about: 

-How procurement’s ability to build influence is tied to the business’s confidence in their collaborative capabilities 
-Conflicting expectations around what constitutes a good procurement customer experience and how to align everyone internally using research that identifies industry benchmarks.  
-Real world examples of ways procurement can bolster perceptions of their ability to handle internal and external risks  

By attending this webinar, we hope to give procurement professionals who work within mid-size organizations some practical ways to overcome these challenges.

See Event

Augmenting P2P and ERP with Intake Orchestration and AI

Location: Airmeet    Date : March 12, 2024 - March 12, 2024     Organizer: Art of Procurement

Most procurement organizations use P2P/ERP platforms to facilitate procurement intake, triage, and coordination. These are important and powerful tools, but they’re not perfect. For example, some don’t easily integrate with other tools. Approval processes that rely on them remain complex and arduous, with long cycle times. 

For all they’re great at, big P2P and ERP platforms are typically designed for the procurement team, and not end-users. 

At the end of the day, what matters most when it comes to creating business value is the experience procurement provides. Those experiences must be connected, intuitive, and fast. When processes require employees to use platforms that aren’t designed with them in mind, those processes may become too hard to follow, which limits speed, effectiveness, and value.

AI-powered intake orchestration technology offers a solution to this problem, without mandating change management or requiring you to rip out and replace other existing tools. It allows procurement to begin creating processes that both empower procurement and advance the business’s goals by finally, actually putting people first. 

THIS is the promise of orchestration technology in procurement. 

In this live webinar, we will be joined by Sagi Eliyahu, Co-Founder and CEO of Tonkean, and Jonathan Fehring, Principal, Procurement and Purchase-to-Pay Advisory of The Hackett Group, to review orchestration use cases that show the potential of putting the experience FIRST when it comes to orchestrating procurement processes and workflows across teams and systems.
Sagi and Jonathan will answer live questions about:
-Why understanding stakeholder behavior is the key to successful procurement orchestration
-What an intuitive procurement experience looks like to the business, and what it should feel like to users
-How taking a comprehensive approach to pulling an existing tech stack together is more powerful - and realistic - than replacing it

See Event

From Overwhelm to Orchestration: Empowering Your Digital Procurement Stack

Location: Airmeet    Date : February 08, 2024 - February 08, 2024     Organizer: Art of Procurement

The ongoing debate over the 'right' procurement tech stack has persisted for years, seemingly without resolution. Traditional end-to-end platforms, once hailed as the answer to procurement needs, have proven inadequate in the face of modern, decentralized procurement practices. This decentralization has exposed critical functionality gaps within these current procurement workflows.

Enter orchestration, the solution to decentralized procurement. Where procurement practices of the past failed to create seamless experiences for users and transparency for stakeholders, orchestration promises to deliver better visibility, compliance, and composability across people, processes, data and systems.

Despite recognizing the importance of orchestration, many procurement teams grapple with the challenge of identifying, implementing, and sustaining the ‘right’ orchestration layer for their unique needs – often confusing workflow automation with orchestration. 

In this live webinar, hear from: 
-Elisabeth Schlag-Lawrence, SVP, Head of Procurement Governance and Enabling, Bayer
-Chris Vessey, Executive Director, Global Product Strategy & Transformation, Goldman Sachs
-Lance Younger, CEO of ProcureTech
-Shachi Rai Gupta, Global Head of Strategy, Intelligence and Digital Transformation at Bristol Myers Squibb

Our speakers will engage in a live discussion to answer:
-Why is procurement orchestration different from process automation?
-When should I consider orchestration for my company?
-What part does AI play in a successful orchestration strategy? 
-What are some best practices for implementing successful procurement orchestration?

See Event

Roadmap to Success: Best Practice Supplier Diversity in 2024

Location: Airmeet    Date : February 06, 2024 - February 06, 2024     Organizer: Art of Procurement

Procurement teams and professionals have long known that supplier diversity and ESG initiatives can help organizations cut costs, reduce supply chain risk, and improve business results. 

While these initiatives continue to expand and evolve in response to requests from the business, the most important progress comes from within - as supplier diversity program leaders learn from each other and embrace proven best practices to elevate their own impact.

2024 promises to bring a fresh set of challenges and opportunities. Fortunately, the expertise required to satisfy both already exists within the supplier diversity community.  

In this session we will be joined by Daniel Dorr and Molly O'Brien from Supplier.io who will share the best practices and critical priorities outlined in Supplier.io’s latest research report:

-Why 2024 is the year for forging mission-critical relationships with the business, and then putting them to work
-Ensuring that data is reliable enough to support nuanced financial decisions and serving as a source of competitive advantage
-Building on the successes of supplier diversity by meeting other non-price business objectives, like sustainability

See Event

AOP Mastermind LIVE: Reinventing the Procurement Experience

Location: Virtual    Date : October 26, 2021 - October 27, 2021     Organizer: Art of Procurement

Strengthen your Stakeholder Relationships by Improving the Procurement Experience
Gone are the days of gathering up low-hanging fruit, speeding up misinformed buying decisions, pushing suppliers away, and measuring our impact in terms of compliance. The future trajectory of procurement is dependent upon the experience we are able to create for stakeholders and suppliers.

If that seems like a lofty goal, you’re not alone. Join us at Mastermind LIVE Fall 2021 from 10am - 1pm ET on October 26 and 27 as we hear from a range of experts from companies like Deloitte, BT, The Hackett Group, Qualtrics, and more who can provide the insight needed to build the experience we’ve always wanted to deliver.

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Creating Tail Spend ROI Through an Improved Buyer Experience

Location: Online    Date : September 28, 2021 - September 28, 2021     Organizer: Philip Ideson

One of the reasons that tail spend continues to plague procurement is its complexity. The high number of low-cost transactions is just the beginning of the challenge. This spend often finds its way into the tail through multiple ‘wrong turns,’ each of which requires a different approach by procurement and a correspondingly different resolution. There is no one ‘cause’ of tail spend and therefore there is no one solution.

Companies that have mature tail spend programs leverage automation wherever possible and then dedicate a formal lead or tail spend manager to the effort. This person can ensure that each type or category of tail spend is addressed or reduced - ultimately generating an ROI that includes both savings and risk mitigation.

On September 28th, we will be joined for an AOP Live session featuring Jean-Baptiste Anne, Head of Enterprise Sales and Professional Services Teams for Amazon Business, and Vishal Patel, VP of Product Marketing at Ivalua. They will answer your live questions about:

-The differences between a dedicated tail spend solution and integrating that same capability into a
platform

-How to know that you are making the right investment to deliver a tail spend ROI for your company

-The criticality of understanding what is in your tail spend to being able to direct it through self-guided
buying options such as Amazon Business, new procurement-led sourcing projects, or incorporation
into existing contracts

See Event

Categorypalooza 2021

Location: Virtual    Date : August 24, 2021 - August 24, 2021     Organizer: Art of Procurement

Category management will continue to be a critical skill for procurement - even as the activities of purchasing and supplier management continue to evolve. Knowing how to advance, capture, and disseminate category knowledge may very well become the hallmark of world-class procurement organizations in the years to come.

Join us at our inaugural Categorypalooza, a summer festival of category ideas and insights to kick start your planning process and make 2022 your best year ever!

See Event

Getting Control of Your Telecom Spend

Location: https://resources.artofprocurement.com/aop-live-may-2021    Date : May 11, 2021 - May 11, 2021     Organizer: Art of Procurement

Between corporate efforts to digitize operations and an increasingly remote workforce, telecom and technology spend is now more important than ever. Changes to the ownership or structure of a business often lead to opportunities to optimize this category - but only if procurement has it actively under management and knows what to be on the lookout for.

Most companies’ telecom spend represents between 1-6% of their revenue, creating significant savings potential with the right approach. Despite the size of the category, few procurement organizations have a dedicated telecom specialist, which makes it a real challenge to navigate huge data sets and detailed requirements without inflating costs or impacting connectivity and service quality.

Like other spend categories, data visibility has to be achieved before analysis can take place, ultimately leading to recommendations for better control. The tools used to perform this analysis are usually made for purpose, but deciding how much of the management work procurement does in house involves trade-off decisions about time, resources, and expertise.

In this AOP Live session, Jeff Poirior, President & COO of Valicom, will answer live audience questions about how companies can bring - and keep - their telecom expenses under control.

See Event

Mastermind LIVE Spring 2021

Location: https://hopin.com/events/aop-mastermind-live-spring-2021    Date : April 13, 2021 - April 14, 2021     Organizer: Art of Procurement

For the last year, most companies have been heads down focused on staying operational and - if possible - profitable.

A rebounding economy presents new challenges and provides the opportunity for procurement to either continue slogging through the basics of cost management or build upon an expanding internal value proposition.

Procurement teams that intend to reorient for long term success will have to pivot quickly, delivering supply chain resilience and cost management as table stakes before turning to enterprise growth enablement.

Join us at AOP Mastermind LIVE Spring where we will be joined by a number of global leaders to explore what procurement can do TODAY to drive business growth, before it's too late.

See Event

Collaboration or Competition: How Cost Transparency Settles the Debate

Location: https://resources.artofprocurement.com/aop-live-pro-purchaser    Date : January 12, 2021 - January 12, 2021     Organizer: Art of Procurement

Good negotiation skills are fundamental to procurement. They allow us to maximize value while simultaneously building resilient, low-cost supply chains. But now that procurement is moving towards collaborative partnerships with our suppliers, it is fair to ask the question: does reducing direct competitive pressure inadvertently allow higher pricing?

Rod Sherkin, Founder and President of ProPurchaser and a former CPO, says the answer is “no, quite the contrary.” The power of Cost Transparency makes it possible for procurement to stay in the driver’s seat at the negotiating table and convince suppliers that lowering prices is in their best interest too.

In this AOP Live session, the discussion will center around Rod’s unique approach to supplier negotiations and forging cooperative working relationships that financially benefit procurement and suppliers and make it possible to build supply chains that create enduring competitive advantage.

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AOP Live: "The Vanishing Tail: Getting a Grip on Long Tail Spend by Following the Three C’s"

Location: Virtual    Date : December 09, 2020 - December 09, 2020     Organizer: Art of Procurement

Tail spend is time-consuming and complex to manage and it is full of stakeholder satisfaction landmines. One wrong move and your attempts to make tail spend vanish are disrupted. Most companies rely on automation or full outsourcing to tame their tail, but Merck took a unique approach that included a more expansive and value-oriented path leading to tangible business results and a positive ROI.
In this AOP Live session, Thomas Cicale will share Merck’s tail spend story. Joined by Sameer Sharma, Procurement Strategy and Services at WNS Denali, the pair will discuss how they collaborated on a program that met and surpassed Merck’s tail spend objectives, including the 3 C’s that ensure the success of your strategic tail spend management efforts.
Thomas Cicale and Sameer Sharma will answer your live questions about:
How to build a business case and accurately forecast your ROI for a tail spend program (especially if you have to overcome the “bad taste” of a failed previous program)
How to manage tail spend while balancing competing priorities
How to engage internal stakeholders and build relationships with the right people to ensure success
The tangible business results you can gain by making your tail spend vanish
The benefits of running a pilot project to broaden the scale of your effort

See Event

How Procurement Can Build Supply Chain Resilience

Location: https://resources.artofprocurement.com/sourceday-sept29?utm_medium=email&_hsmi=94608996&_hsenc=p2ANq    Date : September 29, 2020 - September 29, 2020     Organizer: Art of Procurement

The events of 2020 have highlighted the impact supply chain disruption can have on a company’s top and bottom lines. Executive teams are intensely focused on increasing supply chain resilience while reducing costs and protecting existing revenue streams. They’re asking procurement teams to help balance these objectives, as demand volatility makes it harder than ever to optimize supply chain spend. The product and brand companies that adjust quickly and figure out how to juggle these challenges will not only weather the current storm–they’ll thrive.

Procurement teams are uniquely positioned to lead supply chain resilience initiatives. That’s because procurement brings together the right suppliers, products, and materials needed to fulfill customer demand.

To meet today’s challenges in supply chain spend management, we must embrace automation. Gone are the days of being able to throw bodies at a problem. Systemic inefficiency not only creates unsustainable processes, it creates enormous waste and revenue risk. Now is the time for procurement to lead through change.

On September 29th, join us for an AOP Live session featuring Tom Kieley, CEO and Co-Founder of SourceDay, and Go Kamiyama, Senior Manager of Strategic Initiatives from NetSuite.

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AOP Mastermind LIVE

Location: Online    Date : October 06, 2020 - October 07, 2020     Organizer: Art of Procurement

For most people and organizations, 2020 brought a sudden shift to remote working, expense reduction, and – potentially – an industry-wide struggle to survive.

This is procurement’s time to shine.

Familiar challenges have been long overdue for fresh eyes and new solutions. So much change was thrust upon the world overnight that most resistance simply evaporated. Enterprise needs have become a juggernaut for procurement transformation. We’re no longer trying to move a boulder inch by inch; we’re strapped to a rocket – just trying to hold on and steer.

How procurement professionals respond in this moment will define whether the opportunity is fleeting or whether it ushers in a new day for procurement on our journey to become premier trusted advisors.

Mastermind LIVE will help YOU answer:
- What does the CEO value most from procurement today?
- How can we improve the customer experience and our results at the same time?
- Can procurement pick up critical tips from other functions such as marketing and sales?

Join us from 10am-1pm ET each day to hear new insights from a wide variety of experts specifically chosen to elevate the impact of procurement in today’s unique circumstances.

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