Dmytro Spilka

For HR teams in particular, integrating AI with your online HR software could be a game changer. From deploying predictive AI to identify high-cost health and benefits claimants to leveraging generative AI to automate job description writing, there are plenty of functions AI can enhance in the HR department.

The question is, can it contribute to a happier workforce? A whopping 51% of HR professionals use AI for people analytics. Understanding how your employees perform and respond to specific tasks is the key to fostering a productive team.

With this in mind let’s have a closer look at how AI is transforming all areas of online HR software.

How Is AI Changing Online HR Software?

While the adoption of AI tools has been slow in the HR sector, the introduction of GenAI technologies has begun to transform all aspects of online HR software.

In a remote-facing HR setting, investing in an HR software that is employee-driven is essential. For HR teams unable to interact with their employees in a face-to-face setting, it has never been more important to choose HR software that offers seamless communication, personalises remote employee experiences and offers 24-hour support.

“Executive teams are looking to HR to be a deeper, more insightful partner throughout the business, AI makes this future real.” say experts at Boston Consulting Group. “With HR continuing to shift its focus from administrative work to helping lead the company-wide strategic transformation, AI technology becomes a vital resource to upskill team members and unlock value.”

Here are just a few ways AI could transform online HR software in 2025 and beyond.

Personalised Employee Experiences and Engagement

One of the biggest advantages of AI-powered online HR software is its ability to personalise the employee journey from the ground up. 

Integrating AI into your online HR software allows you to analyse performance data seamlessly and track employee behaviour and engagement patterns to help enhance training, develop customised learning paths and improve their experience in the workplace.

Using interaction data, such as an employee's participation in a slack channel, chat response time and behaviour in team meetings, AI-powered HR tools can even flag early signs of burnout or disengagement, allowing HR to intervene proactively to reduce absenteeism and improve workforce retention.

Taking employee engagement one step further, AI tools can also help HR teams provide 24/7 chatbot support, such as replying to common employee questions and suggesting development opportunities. This frees up HR staff members to focus on other complex tasks while ensuring that employees feel supported in their role.

AI tools are improving the employee journey by providing 24/7 chatbot support for HR-related questions and suggesting personalised learning and development opportunities, leading to better decision-making based on workforce data.

Smarter Recruitment with AI-Powered Hiring Tools

Smart recruitment lays the foundation for a powerful workforce. AI is revolutionising the recruitment sector by making it faster, more accurate and more efficient. 

Online HR platforms can now leverage AI tools to scan CVs, rank candidates based on their skill sets and even filter out unqualified applicants.

For roles with a large number of applicants, AI speeds up the selection process. Using natural language processing (NLP), AI can even analyse video interview transcripts, cover letters and email interactions with candidates to establish soft skills, personality traits and communication capabilities.

In fact, according to experts at Hirebee, AI-driven interview analytics can increase hiring accuracy by up to 40%.

AI doesn’t just enhance recruitment, onboarding has seen great success, too. AI applications can automate administrative onboarding tasks, use chatbots to give new hires support and even customise the onboarding journey for each role and employee.

Transforming Performance Management and Retention

AI allows HR departments to automate their performance management in a number of ways.

With the ability to set data-driven benchmarks and automate performance reviews, HR teams can use AI data to help define clear performance goals and highlight areas for employee improvement with ease.

AI-powered performance management offers HR teams a 360-degree assessment of their employees. These assessments provide a holistic picture of employee performance. Gathering a comprehensive collection of employee data from all angles that taps into feedback from managers, peers and self-evaluations. 

This helps HR teams identify patterns on the spot and come up with personalised performance plans to improve productivity.

Harnessing the power of AI, and making informed decisions about succession planning, promotions, and staff restructuring has never been easier using data sourced from 360-degree performance reviews.

Implementing AI in Your Own Online HR Software 

Now that we’ve covered the benefits of implementing AI tools into your online HR strategy, let’s take a look at how to implement the technology into your current approach:

• Strategise & Plan: Before you introduce AI-powered tools, you must first assess your current approach to HR and highlight the areas that need to be improved. For example, if recruitment is struggling to single out candidates from a popular job advertisement, you may want to consider an AI application that is able to scan applications automatically.
• Educate Your Team: AI adoption doesn't happen overnight. It’s essential to engage your team from the beginning and host training sessions on any AI software you install. This ensures that the process of implementing AI into HR runs seamlessly.
• Engage Stakeholders: Work with internal partners and stakeholders from the beginning of your AI journey to harness collective insights. A positive experience using AI to enhance HR could inspire key stakeholders to invest in similar technology to enhance other areas of your business, too.

Wrapping Up

AI will continue to revolutionise online HR in 2025 and beyond. With the ability to enhance employee support, improve smart recruitment and manage talent effectively, AI contributes to a happier, more productive workforce.

According to Market Research Future data, the blockchain in fintech market size is projected to grow from $3.25 billion in 2024 to $50.7 billion by 2032, representing a CAGR of 40.95% over the forecast period. 

The speed at which blockchain is expected to be adopted and utilized to improve financial services is critical, and the payments landscape is set to be the first sector in which the technology makes its presence felt. 

However, blockchain’s influence is expected to extend throughout the world of finance. But what actually is blockchain? And how can it improve the financial landscape? Let’s explore one of the most important technological developments of the decade in closer detail: 

What is Blockchain? 

While blockchain is readily associated with cryptocurrencies like Bitcoin, its use cases extend way beyond the confines of digital currency. 

Cryptocurrency payments are reliant on blockchain technology to ensure a secure and frictionless transaction from digital wallet to digital wallet. Because blockchain acts as an immutable digital ledger, there’s no need for third parties to be involved in the transfer of ownership. 

Using blockchain, actions can be programmed to automatically take place based on pre-determined conditions using smart contracts. These conditions can be anything from bonuses based on output at work, to payments upon the receipt of physical goods between parties. Hare, the network acts as a notary, and there would be no need for an intermediary. 

Because blockchain exists as a network of distributed nodes, the security benefits of these networks can form the foundation of many different financial services. These include: 

1. The Next Generation of Banking

Banking is comprised of many different services like transactions, loans, mortgages, and various payment services. These are currently dependent on legacy processes of execution. 

Factors like information verification, credit scoring, loan processing, and distribution of funds can all be inefficient as a result of these legacy processes. It can take between 30 to 60 days for borrowers to secure a mortgage, while businesses could wait up to three months to access a business loan. 

Blockchain can streamline these processes, reducing counterparty risk and rapidly lowering issuance and settlement times. 

Operational risks can be mitigated by authenticated documentation and KYC/AML data, which enables the real-time verification of financial documents. 

We can also see blockchain pave the way for more accuracy in credit scoring markets, creating real-time reports through the collation of user activity and sanctioned data throughout a network. 

Blockchain can also automate processes like syndicate formation, underwriting, and disbursement of funds to improve efficiencies throughout the banking sector. 

2. Insurance Revolution

Blockchain’s potential to revolutionize the insurance industry stems from its seamless ability to streamline the claims processes of users, while enhancing transparency and tackling issues resulting from fraud. 

Storing policy and claims data on a blockchain can help insurers to automate their claims process and use of smart contracts, paving the way for faster payouts and less administrative costs. 

The accuracy of blockchain risk assessments can help to make case-by-case decisions based on factors such as customer spending behavior, contextual insights into interest rates and credit cycles, and wider market sentiment analysis to gain a more holistic view of how living costs may impact the financial circumstances of borrowers over time. 

3. Efficiency in Money Transfers

One of blockchain’s strongest use cases stems from the seamless ability to move cryptocurrencies between digital wallets without the need for a central governing body. 

As blockchain technology became more sophisticated, it has opened the door to the possibility of faster and more cost-effective transactions. 

More financial institutions are capable of adopting blockchain technology to deliver more efficiency when it comes to money transfers that could otherwise take hours or even days to take place. With blockchain on hand, transactions beyond borders can occur in a matter of seconds, all without expensive fees attached. 

4. Greater Transparency

With the help of blockchain, we can achieve greater transparency among financial institutions at scale. 

This is because digital ledger technology can directly help to improve regulatory reporting and monitoring by central banks, provided that regulators have access to the blockchain. 

This could potentially open the door to effective self-governance within the financial sector, helping to maintain a fair level of efficiency while keeping user interests protected moving forward. 

The Blockchain Revolution is Underway

Blockchain remains one of the most exciting and high-potential emerging technologies in the financial sector. 

The technology offers a decentralized ledger of all transactions throughout a network, paving the way for a more trust-based ecosystem for transactions, borrowing, and other complex services within the industry. 

With the industry set to grow significantly over the coming years, its emerging use cases are likely to accelerate as more institutions tap into its cost efficiency and responsiveness in the future. For a financial services industry still contending with legacy frameworks, blockchain represents an exciting look to the future.