Why are companies being Disrupted
linkedin
June 24, 2019
Nothing like a little riff of Shakespeare to start off an article. The topic we are discussing today is one swirling around retail for the past 25 years. But honestly, it has been around business forever. When the horseless carriage came on the scene, buggy whip manufacturers were worried about being put out of business. When electric streetlights came into the marketplace Lamplighters were certain they would be made obsolete. And when air travel started the railroads knew they would soon be out of business.
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Tags: Retail, Sales
Innovation - The Cure to Retail Malaise
linkedin
May 13, 2019
Innovation is all around us. Look how Amazon continues to poke and prod to see where opportunities might be. Look how Five Below has created a category that did not exist 5 years ago and how it is successfully growing in a world where many people are wondering what happened. And this list is long and diversified with companies that are embracing innovation.
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Tags: Customer Experience, Innovation, Retail
6 Steps to a Successful Sales Call
linkedin
April 23, 2019
In the past I have spoken about selling, after all, it is my passion. I was at a conference last week and a member of the group got up and said he was not a natural born sales person. I would like to debunk that myth right now. There are no natural born sales people. There might be some people more social, or outgoing than others, but they are not natural born sales people. There are some people that have better listening skills, but these people are also not natural born sales people. Because, sales is a profession, just like being an attorney, a doctor, and accounting, a hair dresser, an actor, or a baker.
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Tags: Marketing, Retail, Sales
IKEA - A True Worldwide Retailer
linkedin
February 04, 2019
In the world there are very few retailers/restaurants which are honestly international. McDonalds, 7-Eleven, Payless Shoes, GAP, Louis Vuitton, Burberry, Zara, Godiva, H&M, and of course IKEA.
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Tags: Customer Experience, Innovation, Retail
Warby Parker's Vision is 20/20
linkedin
November 27, 2018
For a retail store to be successful there are just a few rules.
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Tags: Retail
10 Steps to a Productive Store Visit for Retail Managers
LinkedIn
April 16, 2015
Learn through the eyes of someone who has lived store visits and how to teach others to do store visits. this is not an academic work, but one for real multi unit store managers
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Tags: Customer Experience, Leadership, Retail
Online store management system
JUSTIA
June 22, 2019
An online POS store management system permits a home office to supervise a number of stores. The home office and stores are connected by a virtual private network. Each store has a number of processing devices that provide user interfaces for store personnel. Each processing device includes communications software to exchange data with the home office.
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Tags: Retail
Rental store management system
JUSTIA
June 22, 2001
A rental store management system permits a home office to supervise a number of stores. The home office and stores are connected by a virtual private network. Each store has a number of processing devices that provide user interfaces for store personnel. Each processing device includes communications software to exchange data with the home office.
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Tags: Retail
Automated order and delivery system
JUSTIA
July 18, 1995
A system for processing merchandise sale transactions for customers in a point of sale and warehouse facility. A main processor has a database for storing customer identification information and merchandise information and processes sale transaction records for customers. A point of sale system coupled to the processor has a controller and at least one pen-based computer in communication with the controller via RF transmissions. Program instructions respond to entry on the computer of a customer number and to entry of merchandise identification numbers to build a sale transaction record of selected items for purchase. The program instructions display item information and enable selection of items for addition to the sale transaction record, display delivery method instructions and enable their selection for addition to the sale transaction record, and transmit the transaction record to the processor to effectuate warehouse delivery of the selected items according to the selected delivery instructions.
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Tags: Retail
Automated order and delivery system
JUSTIA
May 10, 1994
A system for processing merchandise sale transactions for customers in a point of sale and warehouse facility. A main processor has a database for storing customer identification information and merchandise information and processes sale transaction records for customers. A point of sale system coupled to the processor has a controller and at least one pen-based computer in communication with the controller via RF transmissions. Program instructions respond to entry on the computer of a customer number and to entry of merchandise identification numbers to build a sale transaction record of selected items for purchase. The program instructions display item information and enable selection of items for addition to the sale transaction record, display delivery method instructions and enable their selection for addition to the sale transaction record, and transmit the transaction record to the processor to effectuate warehouse delivery of the selected items according to the selected delivery instructions. The system integrates point of sale and warehouse processing functions to enable delivery of merchandise to customers in the shortest possible time.
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Tags: Retail