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Sally Eaves

Digital Decentralization, Democracy and Security Advisor at Center for a New American Security (CNAS)

London | Oxford | New York, United Kingdom

130617 Followers

Recognised as a thought leader in emergent technology (Blockchain, AI, Machine Learning, VR/AR), intrapreneurship, online media and navigating digital disruption and by working with authenticity, purpose and drive, I deliver sustainable business success, educational development and social impact outcomes.

I hold a number of directorships, undertake bespoke consultancy projects and engage in innovative research and educational activity. I am also an international events speaker, an established author and have cultivated a highly engaged and cross-sector network both in person and across all leading social media channels.

Specialties: Business Consulting, Technology Consulting, FinTech, Online Media Strategy, Individual, Team and Executive Coaching and Mentoring, Leadership Development, Intrapreneurship, Attitude, Behaviour and Cultural Change, Employee Engagement, Business, Technology and Education Research

Key Skills & Qualifications: MSc IT & Management, FHEA, PGCert HE, MIET, PRINCE2, ITIL

I believe strongly in the value of building mutually supporting professional relationships and a genuine business community, connecting people to one another to help make a difference. I live the ethos of paying it forward and additionally am committed to leading and promoting initiatives working with underrepresented groups to enhance employability, access to education and IT careers in order to build empowerment, create new life chances and foster a legacy of technology for good.

I would love the opportunity to start a conversation with you or your company to introduce myself personally and my wider trusted team who share these values, and to explore the possibilities of helping you to achieve your goals and optimise performance.

Email sally@sallyeaves.com | Call +44 07973492361 | Follow @sallyeaves

Sally Eaves Points
Academic 85
Author 184
Influencer 1382
Speaker 0
Entrepreneur 40
Total 1691

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company

Areas of Expertise

AI 31.11
Analytics 30.42
IoT 37.92
Blockchain 41.84
Digital Transformation 32.14
AR/VR 30.22
Diversity and Inclusion 30.64
Emerging Technology 33.90
Mobility 30.19
5G 33.38
Healthtech 43.51
Fintech 42.82
Big Data 31.34
Future of Work 30.41
Cloud 34.11
Climate Change 31.09
Cybersecurity 31.20
Sustainability 32.23
Innovation 33.88
Ecosystems 30.16
RPA 30.53
Leadership 30.34
Startups 30.11
Edtech 30.12
Privacy 30.09
Management 33.84
Social 33.84
Business Strategy 30.42
Culture 30.62
Retail 30.13
DevOps 30.78
InsurTech
Security 30.90
Change Management 30.04
Customer Experience 30.05

Industry Experience

Publications

49 Article/Blogs
The Digital Trust Imperative – Bridging The Gap with Swiss Re
LinkedIn
May 23, 2022
Digital trust has increasingly been described as the core currency of our time, a critical business and social enabler that can foster long lasting loyalty and shared value impact, making it a highly appropriate focus for brand new research by the Swiss Re Institute entitled "Decoding Digital Trust". In 2021, the number of people making purchases online jumped from 1.66 billion 5 years ago to 2.14 billion – and these are purchasing decisions that are both increasingly and directly correlated to digital trust, with additional benefits across lifetime customer value, brand love and broader economic growth.

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Tags: AI, Blockchain, Fintech

Security, Sustainability & Scalability – Conquering All Clouds
LinkedIn
April 29, 2022
It is a truism that strategy without execution becomes meaningless and today enterprises are trying to embed more dimensions into their strategic prioritisations, and at a speed and scale we have not seen before, especially around the 3 Pillars of Security, Sustainability and Scalability of change. And this all underpinned by the imperative to build enhanced capacity to be more agile and better measure ‘return on impact’ rather than just return on investment. This is key to enabling the actualisation of shared value business, one that consumers, employees and ecosystem partners alike are increasingly not just expecting, but demanding!

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Tags: Blockchain, Cybersecurity, Sustainability

Where Personalization at Scale, Inclusion and Integration Combine: Adobe Summit 2022
LinkedIn
April 11, 2022
Creativity, ethical technology, immersive experiences, and the digital economy, all empowered by integration, imagination and collaboration! These were core pillars I observed as underpinning a superb Adobe Summit 2022 - the world's largest CX event and now in its third virtual iteration. I had the pleasure of attending a number of sessions across two and a half days of packed content, keynotes, hands-on workshops and announcements.

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Tags: AI, Customer Experience, Innovation, Future of Work

Reimagining ‘The Office!’ and City Business Districts: The Rise of the Collaboratory
LinkedIn
April 08, 2022
The future of work is collaborative! The time is now to reimagine how and where so-called ‘office work’ can and moreover should be done and what the nature of office activity may involve. And furthermore, to consider the evolution of ‘business districts’ within cities too. For me this is the blending of Space, Place and Pace giving rise to the concept of the ‘Collaboratory’ – something I recently shared ideas with alongside David Silke, CMO at Mitel which is available as part of a podcast special here. In this piece, I explore the changes catalysing a rapidly evolving ‘future of work’ before diving deep into the Collaboratory notion itself and how this may be realised at scale. All ideas and feedback most welcome!

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Tags: Emerging Technology, Sustainability, Future of Work

From Cyber Security and Ransomware to Decentralized Ways of Working: Why World Backup Day Has Never Mattered More – with iland
Tomorrow's Tech Today
March 31, 2022
Is your business protected from losing all its data? Are you fully backed-up and prepared against data loss and data theft? How recoverable is your critical data? Are you covered across all devices, from the cloud through to a device such as a network attached storage? World Backup Day on March 31st places the focus on these key questions and today’s protection imperative encouraging individuals, families, and organizations alike to ‘take the pledge’ and backup their important documents, files, and data. It is perhaps then no wonder that World Backup Day has over 72,000 publications and mentions in media all over the world - this is something that impacts every single one of us.

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Tags: Cloud, Cybersecurity, IoT, Security

The Frozen Middle (Manager) Surfacing Invisible Barriers to Change from People to Technology
LinkedIn
March 14, 2022
A pragmatic locus of agency, power and influence, disposed to act and with the capacity to impact, motivate and transform! Yes, I have long been fascinated and actively researched the role of the middle manager in organisations from SMB to Enterprise and especially the effect of continual episodic change and ‘Organisational Velocity’ on middle manager perceptions, intentions and actions. Reflecting on the rate, scope and scale of change over the last two years, the next evolution of this critical position has probably never mattered more.

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Tags: Culture, Change Management, Diversity and Inclusion

The Power to Empower! OpenRAN, Digital Skills and Ecosystem Collaboration: An Intel and Vodafone Partnership New Special
LinkedIn
February 21, 2022
As we look ahead to the future of network communications, 3 Pillars of Innovation take center stage: the advancement of OpenRAN, the power of ecosystem partnership and the foundation of digital skills investment. These critical components are already being developed today as exemplified by the collaboration commitment of Intel and Vodafone to OpenRAN technology, bolstering the chip industry and empowering digital society. I was delighted to speak with Caroline Chan VP and GM, 5G Infrastructure Division, Network Platform Group at Intel and Santiago ‘Yago’ Tenorio, Network Architecture Director at Vodafone to discuss the latest news and trajectory ahead. Our full video is available here with ‘sneak-peak’ insights below!

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Tags: AI, Innovation, 5G

Reimagining Zero Trust - It’s a Continual Practice Not a Product
LinkedIn
January 25, 2022
The term ‘Zero Trust’ has garnered significant attention and endorsement from the security industry to government adminstrations alike, with a simple Google search immediately finding some 2,900,000,000 results. But with seemingly everyone from NIST to the NSA recommending Zero Trust, what exactly is it? I would argue the meaning has become ambiguous, confused and even distorted which can lead to serious risk consequences if a business believes it can simply buy a ‘zero trust solution’ off the shelf and be ‘once and done’.

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Tags: Cloud, Cybersecurity, Digital Transformation

Changing the Narrative Around IoT Security
LinkedIn
January 24, 2022
In today’s connected economy, working together towards a more secure connected future has never mattered more. We are at a unique milestone moment where multiple vectors of change are converging, from a global acceleration in digital transformation and application development modernisation, to distributed ways of working, and evolved consumer and employee behaviours and expectations too. This is all supported by emergent technology and IT/OT integration, the rise of APIs, 5G and enterprise IoT, and an inevitable explosion in IoT devices. Indeed, by 2024, it is estimated that the number of IoT connections in the UK alone will increase to an incredible 39.9 million.

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Tags: Cybersecurity, IoT

Charting New Beginnings: It All Starts With Purpose! Embedding Sustainability by Design with Geotab
Tomorrow's Tech Today
January 18, 2022
Welcome! to Issue One of the Tomorrow's Tech Today newsletter accompanying the podcast series with the full discussion related to this piece available here. All feedback welcome. Many thanks and happy reading and listening! Warmest wishes, Sally

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Tags: Innovation, Sustainability, Healthtech, Future of Work

Application Development, Automation, and Business Innovation: A Low-Code-Enabled Future!
LinkedIn
January 06, 2022
Empowering your organization’s capacity and agility to continuously innovate. In today’s digital-first era, this ethos lies at the core of the future of application development and automation—one that is increasingly catalyzed by low-code. In this piece, I explore the drivers of change, including key challenges in enterprises today, alongside the opportunities that low-code can foster, from speed and scale to the democratization of the capability to create. And this all infused by insights from brand new research by Zoho, who surveyed over 800 IT and business leaders from various industries and regions, and is available in full here.

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Tags: Digital Transformation, Innovation, RPA

The Intelligent Automation Platform: The Power to Empower with Ericsson
LinkedIn
December 17, 2021
Innovation is often described in incremental or transformational terms - with the latest news from Ericsson very much building on its culture of continuous advancement, to push the boundaries of positive change. Indeed, I believe the unveiling of the new Intelligent Automation Platform by Ericsson Digital heralds a milestone moment in telecoms history, combining scalability, performance and operations simplicity for mobile networks – whilst unleashing a democratisation for development affect – more on this later! It enables for the very first time a truly open and cloud native platform for multi-vendor and multi-technology RAN service management, automation and orchestration, all infused with embedded Artificial Intelligence capabilities to move from reactive to active intelligence, increasingly in real time. The Intelligent Automation Platform also offers an easy to use software development kit (SDK) that provides developers with all the capabilities needed to build new applications known as ‘rApps’.

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Tags: AI, Innovation, 5G

A Question of Cost and Trust: Are You Prepared? An IoT Security 101 from Device to Cyber Insurance to Ecosystem Collaboration
LinkedIn
December 15, 2021
How are the dynamics of IoT security changing and how will this impact you, your family and your business? I was delighted to host a roundtable discussion on exactly this and now available here - exploring the true cost of insecurity for digital transformation, brand reputation, the bottom line and beyond. We also explore whether cross-ecosystem collaboration holds the key to a more secure, confident and connected future – and a sneak peak, we believe this is a resounding Yes! sharing multiple examples of what this ‘looks like’ in practice.

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Tags: AI, Cybersecurity, IoT

Sustainability meets Accountability! COP26 Reflections & Role of Technology Leadership in Climate Change
LinkedIn
December 07, 2021
Together we can! As the headline image showcases above, that’s my overriding perspective fresh from attending COP26 and the Social Innovation Forum, and in many ways we saw Gen Z lighting the way – some incredible youth leadership on show! And this all supported by expanded awareness of key issues, for example levels of E-waste anticipated to double by 2050, a renewed global appreciation of the power of the collective, the rise of conscious consumerism, deepened focus on supply chains, reflection on individual, organizational and brand purpose, and all alongside enhanced technological solutions and convergence too …. the list of catalyst vectors just goes on! Indeed, embedding sustainability considerations by design is now an imperative to business success and competitive advantage, the very definition and actualization of you ‘can do well by doing good’.

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Tags: AI, Cloud, Sustainability

Upgrading Business Communications for a Post-Pandemic World
LinkedIn
December 06, 2021
Communication matters – and the risk of getting it wrong affords a high cost for modern businesses. This is especially true with the behaviours and expectations of consumers and employees alike both evolved and heightened by the pandemic. Every missed, misplaced or mischanneled email, bot conversation, social media message or unanswered voicemail - indeed any point of friction - creates waste across data, resources and time, and can negate the quality and flow of user experience and satisfaction.

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Tags: AI, Cloud, 5G

Intel Innovation Delivers Shared Ecosystem Value! Developer First, Power of Partnership and Scaling AI Everywhere
LinkedIn
December 02, 2021
50 Years of Innovation! This was the milestone moment achieved during the first ever Intel InnovatiON event #IntelOn where Intel celebrated 50 years of heritage since the launch of its inaugural commercial processor, the 4004. Fast forward onto the latest launch of the all-new 12th Gen Intel Core processors built on Intel 7 process technology and we find the most significant shift in x86 architecture in over a decade. And what an incredible trajectory lies ahead for the next year, let alone the next 50! - set to empower both the digital ecosystem and silicon competitive landscape as evidenced by a wealth of meaningful announcements and dynamic developments across the increasingly convergent fields of Artificial Intelligence, Edge, Cloud, 5G, IoT, Quantum Computing ….and beyond.

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Tags: AI, Digital Transformation, Innovation

Time to Think and Act Differently for Business and Societal Good! IBM’s Think UK and Ireland Showcase
LinkedIn
November 04, 2021
From hard-to-reach parts of the ocean to experiments in space and democratising access to educational uplift opportunities, technology is the catalyst to push new boundaries and further, to take down boundaries where these should no longer exist! Pushing the innovation curve through the latest technologies and their integration, and applied to organisational agility, scientific development and inclusion opportunities alike – these were the central pillars of the sessions, learnings and connections across industry and technology to be enjoyed live during ThinkUKI - and that can be experienced on demand now too right here! And to provide some inspiration for further viewing, here are some of my highlight sessions across two packed days of dynamic content!

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Tags: Cloud, Innovation, Sustainability

Smart, Sustainable, Scalable and Secure! Discover the 4 Pillars of IBM Power10
LinkedIn
September 26, 2021
Engineered for agility – that evolves as you do. As many organisations reflect on decisions made at speed during the pandemic, the critical question now arises: are your core IT operations agile and ever-ready for the next wave of rapidly evolving digital demands? For me this is not just an issue of smart technology integration, scalability and security, but one of sustainability too, in order to create shared value and scalable, sustainable compute.

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Tags: AI, Digital Transformation, Innovation, Sustainability

Becoming Future Flexible - 4 Key Tech Investments for Retail Banking in 2021
LinkedIn
September 02, 2021
Simplify, Streamline and Optimise Data Value! These are the 3 pillars behind the 4 key technology investments that can catalyse retail banking today – and in so doing, provide the foundation to build for digital agility well into the future.

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Tags: AI, Cybersecurity, Fintech, Retail

Acceleration in Innovation! The Latest Breakthroughs in Conversational AI, Computer Vision and Recommender Systems with NVIDIA
LinkedIn
August 05, 2021
It is a dynamic and threshold breaking time for advancing innovation across Conversational Artificial Intelligence, Computer Vision and Recommender Systems (RecSys), with NVIDIA accelerating new ground with the launch of TensorRT 8, alongside multiple RecSys competition successes - more on this news in depth shortly! But firstly, let’s set the scene on exactly why this matters so much today. As we move into an Era of Convergence blending algorithm, engineering and culture alike, and reflecting both the level of integration and the increased pace of socio-technical change, it becomes imperative to manage the demands this inevitably creates - in order to optimise the vast opportunities.

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Tags: AI, Cloud, Digital Transformation, Innovation

Inspirational Stories of Social Impact Success Click to Commit - Call For Code
LinkedIn
July 29, 2021
Where Tech Meets Purpose! Are you thinking about submitting an entry to this year’s Call for Code competition? As the phase for submission fast draws to close, the time really is now to ‘Click to Commit’ your entries here! And to help inspire you, here are some inspirational stories of success from previous winners which brings to life the scalable real world impact you can make by taking part. Plus, some insights from the wonderful talent for the future – the voices and actions of brilliant children who I have loved working with, and who show just why this matters so much!

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Tags: Innovation, Sustainability, Climate Change

Enabling Your Data Driven Organisation - Part 2
LinkedIn
June 29, 2021
In Part 1 of this series, we explored the factors that are inhibiting the actualisation of that critical 5th V of Data - Value. And now in Part 2, the focus is all about this enablement and achieving it at scale, taking into consideration the holistic but integral combination of emergent technologies, culture, process, people, partnership and skills. This is the alignment that can afford the active and agile intelligence that can drive sustainable competitive advantage, and moreover, drive societal impact that lasts as well. Thanks again to Thomas Harrer, CTO IBM Server and Storage for a wonderful conversation which is available to listen to in full here.

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Tags: Analytics, AI, Big Data, IoT

Game On! The Wimbledon Championships: Democratising Experience for All
LinkedIn
June 28, 2021
“Today you’re ‘great,’ tomorrow you’re ‘not,’ but then you’re ‘great’ again. It makes for great stories. Now, I always look at the long term and, by doing that, I can stay calm through the storm.” Rodger Federer

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Tags: Analytics, AI, Big Data, Digital Transformation

Enabling Your Data Driven Organization
LinkedIn
June 24, 2021
Achieving data value is arguably the greatest challenge and opportunity organizations face today. Accelerated by the pandemic and rate of change, our expectations have evolved and indeed expanded as we embrace an increasingly hybrid world that demands the data capability to be always on, always sensing, and always accessible; real-time. With remote working levels increased by x5, and research reflecting people wanting that flexibility to stay; cloud spending by enterprises rising significantly [59% from 2018 to $73.8M in 2020 IDG]; ecosystem collaboration expanding; rapid advances in bio and life-sciences creating a sphere of influence across multiple sectors; and global data consumption accelerating by 5 Years, these are trends and impacts set to last! I believe we have entered a new era of convergence, partnership and active agile intelligence.

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Tags: Analytics, Big Data, Cloud

Building Back Stronger – Security as the Foundation for the UK’s Digital Transformation
LinkedIn
June 03, 2021
We have been experiencing ‘a perfect storm’ when it comes to accelerated change and accelerated cybersecurity risks. In the opening plenary to CYBERUK 2021, the National Cyber Security Centre’s flagship annual event, John Lambert, General Manager at the Microsoft Threat Intelligence Centre commented that ‘resilience is created by being tested, and this last year it was tested!’ – a reflection and experience I think we can all relate to. This set the stage for a deep dive webinar session on how Cyber Security is the foundation for the UK’s Digital Transformation.

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Tags: AI, Cybersecurity, Privacy

The Era of the Data Paradox and Ascending the Apex of Change
LinkedIn
May 26, 2021
We are living in the age of the Data Paradox - and an Intention or Assumption and Reality Gap. In 2020, simulation research found that the natural assumption that increases in data would make it more likely that data mining would discover valuable new and previously unknown relationships was flawed – in reality, the patterns and associations identified were found to be more spurious. Briefly, this came down to a lack of human-machine partnership, with more people involvement necessitated within AI/ML model specifications to enhance results, and move beyond data volume, to actionable data insights at scale (Smith 2020).

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Tags: Analytics, Big Data, Digital Transformation, Future of Work

Driving Trust, Agility and Security With Glen Robinson, National Technology Officer at Microsoft UK
LinkedIn
May 13, 2021
As an ‘adventurer and explorer, in both the physical and digital worlds’, Glen Robinson is perhaps uniquely prepared to navigate the acceleration in hybrid working, learning and living that we have all experienced over the last year. And as National Technology Officer (NTO) at Microsoft UK, he is also uniquely placed at the intersection of technology, policy, impact, education and regulation to make a difference. Helping navigate the challenges, and enabling the opportunities hybridity brings, so that customers, partners and community alike can all achieve more. With so many takeaways from our recent discussion, here are some of my highlights, providing insights into the many different aspects impacting security, the tangible steps you can take today, and both the technology and education support available and accessible - from SME right through to Enterprise.

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Tags: Cloud, Cybersecurity, Security

Powering an Inclusive Future for All
LinkedIn
May 07, 2021
When we feel we belong then we are living, working and socializing in an empowered space where views, beliefs and values are integrated and consequently, personal growth and collective innovation thrives. To advance inclusion in 2021 and beyond, I believe focusing on belonging must now take center stage which can only be achieved by enabling inclusion to its fullest spectrum. This recognises that diversity comes in many forms, across gender, age, ethnicity and disability right through to place, finances, social mobility and skills – truly a diversity of experience. Inclusion for all must therefore both enable both a democratization of opportunities to access, and a democratization of opportunities to develop too.

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Tags: Innovation, Edtech, Future of Work, Diversity and Inclusion

Pioneering Startup, to Pioneering Leadership in Enterprise Cloud & HCI: Meet Nutanix
LinkedIn
March 17, 2021
From Datacentre to DevOps to Desktop, our technology needs have changed and organisations today are increasingly seeking ways to achieve new economic and business value advantages enabled by IT. This can range from increased efficiency and cost savings, to the enhanced automation and real-time AI enabled insights to identify new innovation and accelerated time-to-market opportunities. Today, Nutanix stands as a pioneering leader in the enterprise cloud software and hyperconverged infrastructure (HCI) space that addresses these very needs - bringing together compute, storage, networking and virtualisation, in one invisible stack. HCI enables lower TCO, increased performance, and greater productivity within IT teams. But what was the journey to get here and what were the key milestones along the way? Who are the people and the underpinning culture behind the technology? And what areas of differentiation are helping Nutanix stand out to become ‘the techie platform of choice’?

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Tags: Cloud, Digital Transformation, Startups

Scaling New Heights! How To Get Leadership Talking About Cloud
LinkedIn
March 04, 2021
IT and Business strategic alignment has always been critical. But I believe never more so with the acceleration in digital transformation actualised in the last 12 months, meeting needs for remote/hybrid work capabilities, secure connectivity and advanced analytics to unlock real time and actionable insights from data. But achieving this alignment has also always been a challenging area, underpinned by recent research by IDG establishing that CIOs and CEOs are not ‘talking to each other enough’ about IT, and specifically about cloud. What are the key issues, and why does this matter so much?

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Tags: Cloud, Emerging Technology, Leadership

How to ‘Conquer Every Cloud’ The 4 C’s of Cost, Cyber, Cloud, Compliance + Culture
LinkedIn
February 25, 2021
The alignment of people, technology, processes, culture and skills are core catalysts for agile and scalable digital transformation that lasts - and the recent ‘Conquer Every Cloud’ virtual conference by Veritas Technologies afforded exactly that critical combination in focus. This was a conference designed to support businesses in overcoming challenges, notably managing and protecting data in the cloud, and optimising the opportunities, especially as we transition beyond the pandemic. As I recently discussed on a panel exploring the future of digital events, it was fantastic to see such strong attention to detail in the curation of the day – right across design, content and audience engagement. And all sessions are now available On-Demand Until March 31st. Some highlights below!

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Tags: Big Data, Cloud, Digital Transformation, Innovation

Driving Innovation and Digital Transformation The Key Imperatives For Change
LinkedIn
January 28, 2021
At a time of accelerating change impacting across all sectors, how can we better develop the capacity to meet these needs with speed, resilience and confidence too? This was the focus of our recent session ‘Key imperatives to help drive innovation and digital transformation’ at the Cloud and AI Forum bringing together expertise from across IBM and RedHat, now available on demand.

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Tags: Big Data, Cloud, Digital Transformation, Innovation

Empowering Digital Transformation from SME to Enterprise - From Data Storage to Data Driven
LinkedIn
January 14, 2021
We create over 2.5 Quintillion bytes of data every single day - set to reach some 175 zettabytes a year by 2025, according to IDC. Indeed, the total amount of data in the world is doubling every 1-2 years and organisations must store it for longer to meet business, regulatory and compliance requirements, which often vary by geographical location. Additionally, not all data is made equal and so demands will vary regards from data sensitivity and protection, opportunity for reuse and speed of accessibility too.

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Tags: Big Data, Cloud, Digital Transformation

Innovation Actualised for Business and Society: SAP Innovation Awards 2021
LinkedIn
January 12, 2021
Inspirational innovation successes delivering sustainable impact and solving challenges across business and society - as we enter the final weeks for submissions to the SAP Innovation Awards 2021, the time really is now to make your entries before the deadline of February 1st! The categories for 2021 are Social Catalyst, Industry Leader, Partner Paragon, Business Innovator, Transformation Champion, Cloud Genius and Adoption Superhero – aiming to recognise and celebrate future-thinking companies and individuals that are actively harnessing the capabilities of SAP product solutions and advanced technologies to drive innovation creating positive economic, environmental, and social impact at scale.

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Tags: Cloud, Innovation, Sustainability

A Zettabyte World: The Data-Education Partnership Opportunity
LinkedIn
January 05, 2021
Our digital world is encapsulated by the three V’s of Data – Volume, Veracity, Velocity and in the context of a 4th V – Volatility. It is now entering a new phase where humans and machines will generate, at minimum, 175 Zettabytes of data over the next five years alone. Putting this into context, if you were to store 175 zettabytes onto DVDs, the stack would be long enough to circle the Earth 222 times (IDC 2018). This rate of acceleration will only increase with 5G becoming mainstream and the number of IoT devices set to double by 2025. While the impact is cross sectoral, as described in the new Dell Technologies “The Zettabyte World” eBook. this piece is focused on education.

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Tags: AI, Big Data, Future of Work

A New Technology Diplomacy: Our Imperative for Global Progress From 5G and Security, to Tech as a Force for Good
LinkedIn
December 29, 2020
I believe the time for advocating and accelerating a global Tech Diplomacy is now, especially as we pause to reflect, reframe and reimagine the future into 2021. The advance and increasing intersection of emerging technologies affords significant promise for the global good, with the pandemic bringing tech to the fore as the vital conduit that goes beyond connectivity, to the very nature of connection itself. In addition, we see the critical enabling role of technology for digital transformation for business and society across a range of sectors, from early disease detection and treatment development, to negating climate change impacts and addressing digital equity gaps by democratizing accessibility. Collaborative action has proved key, a case in point being the development of the High Performance Computing (HPC) Consortium bringing together academia/research and tech vendors in a spirit of collaboration not competition to combat a common goal, in this example the fight against COVID-19.

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Tags: Cloud, Future of Work, Climate Change, 5G

The Machine Learning Imperative: Empowering Business to Innovate Faster - Giving Builders the Freedom to (Re)Invent
LinkedIn
December 22, 2020
Machine Learning took centre stage at AWS reInvent from being a key focus in the opening keynote by CEO Andy Jassy, to the entire focus of the inaugural ML keynote by Swami Sivasubramanian, VP of Amazon Machine Learning – very fitting given AWS being such an early adopter of ML at the core of their business. In combination, this resulted in an inspiring plethora of transformational announcements covering Instances; Data, Search and Analytics; Amazon SageMaker; Development and Application Performance; Devices; Amazon Connect; Industrial/Manufacturing/Commercial; Conversation and Text. These aim to benefit all user types and with tools tailorable to different environments - from novices to field experts, from SMBs to large scale enterprises, and across a diversity of industry sectors.

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Tags: AI, Big Data, Cloud, Digital Transformation

The IoT Security Challenge: A Digital Assurance Imperative
LinkedIn
December 21, 2020
We are racing to digitalize everything. Seeking to take advantage of the combination of big data insights, improved connectivity and emergent technology integration, from improving business efficiencies, performance and resiliency, to enabling education and training, as catalysed by the hybridisation impact of COVID-19. As a result, we are living in an increasingly interconnected, always on, always sensing and intelligent world and this pace, scale and hybridity of innovation and digital transformation is only set to accelerate. It is estimated that by 2025 the number of IoT connections will more than double to some 75 Billion connected devices creating significant new value. As an example the revenue in the IoT value chain generated from cellular and LPWA connections is estimated to reach some $211 billion by 2028, primarily from applications and hardware (Analysys Mason). And in respect to IIoT, this is estimated to reach over $922 Billion by 2025.

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Tags: Cloud, Cybersecurity, Digital Transformation, IoT

Power Partnerships and Tech For Good IBM Power Systems & SAP HANA
LinkedIn
December 17, 2020
In this year probably more than any other, the power of partnership has come to the fore, proving to be a core catalyst for accelerating innovation, and at scale. And as the year draws to close, and with the power of words able to affect our reality, perhaps now is the time to reframe the narrative of the pandemic towards one of a contagion of positive change. One with integrative emergent technology, collaborative ecosystems and trusted partnership at its heart. A very tangible example of this is the long established relationship between IBM Power Systems and SAP HANA creating shared value for business and wider society too. Let’s explore some examples of this positive power partnership in action!

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Tags: Big Data, Cloud, Digital Transformation, Sustainability

Technology as Empowerment 5G for Good
LinkedIn
December 16, 2020
Why is it that innovation always seems more possible during a crisis? Reflecting on 2020 and all that has been achieved, technology as empowerment has deservedly become centre stage. Indeed, this is a global imperative embedded in the must-have achievement of the UN’s Sustainable Development Goals 2030. From the NHS in the UK building a 4,000-bed hospital in just 4 days, to the global HPC Consortium advancing vaccine development by years through AI/ML technology and researcher collaboration - the acceleration of innovation has seen digital transformation programs exceed all expectations.

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Tags: Big Data, Innovation, 5G, Ecosystems

Data As Insight - Powered by Hybrid Multi Cloud Storage
LinkedIn
December 14, 2020
Data as insight - with its value leveraged to accomplish business, technology and broader societal objectives - this is the vision of the data driven enterprise fit for purpose for Industry 4.0. Data is the ‘currency’ of our time with the rate and impact of change creating an array of opportunities to enable nuanced informed decision-making, improved cost management, enhanced employee and customer engagement/experiences and strategic competitive edge. But it raises challenges and vulnerabilities too, especially in respect to security, privacy, integration and compliance – and underpinning this, having the requisite skills, agility, trust and architecture. Managing the ‘data deluge’ is critical too with data volumes, velocity, veracity and volatility only set to increase - and so the agility with which organizations can organize, maximize and apply their data is becoming an imperative for sustainable success.

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Tags: AI, Big Data, Cloud, Future of Work

SAP Innovation Awards 2021 Inspirational Stories of Success
LinkedIn
December 11, 2020
In a global environment of rapid change and uncertainty, inspiring change and developing innovation capacity in organizations has probably never mattered more - and from SME’s to large enterprises alike. This can be the critical catalyst to retain or build sustainable competitive advantage for business, and a driving factor for social impact change. Sharing inspirational stories across incremental and rapid innovation, from process and products, to people and storytelling is increasingly important.

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Tags: Big Data, Digital Transformation, Innovation

Shaping the Future of IT: AI and AIOps
LinkedIn
December 10, 2020
AI and AIOps are transforming the future of work and IT Operations respectively and this pace is only set to accelerate given the pace of digital transformation and the catalyst of COVID-19. So it was a pleasure to take a part in a recent panel hosted by IBM UK and BEE Executive Events on this critical subject area, with this session available now on demand. Here are my takeaways and reflections on shaping the future of IT, covering the adoption of AIOps, AI and automation fears; reducing downtime and improving productivity, collaboration and experience; and achieving workforce balancing across technology, culture and skills. How can companies more easily plan, adopt, and ultimately deploy AIOps more efficiently and what are the primary benefits this will bring? Hint – this is people and tech in partnership.

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Tags: AI, Big Data, Cloud, RPA

Democratizing Access to Connectivity and Digital Literacy: Enabling Every Young Person with Information, Skills, Opportunity and Choice
LinkedIn
November 19, 2020
In this year of reflection, reset and reimagination, November 20th 2020 is World Children’s Day celebrating the adoption of the Convention on the Rights of the Child. This year is especially poignant marking its 30th anniversary, and the 10 year milestone for achievement of the UN’s Sustainable Development Goals (SDGs) for which education is vital – enabling upward socioeconomic mobility and the conduit to freedom from poverty.

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Tags: AI, Sustainability, 5G

Sally Eaves: Forecasting a decade where smart tech becomes the norm
irishexaminer
January 08, 2020
Ahead of CIT’s Beyond IoT event later this month, Sally Eaves looks to the changes incoming for our everyday lives.

In 1950, 746m people lived in cities, but just 100 years later in 2050, this is anticipated to surpass 6bn — some 66% of the world’s population.

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Tags: AI, Emerging Technology, Mobility

The Future of DevOps: Purpose and the Integration of People Process, Practices and Products
linkedin
June 27, 2019
Despite a perennially evolving definition, ‘DevOps’ is all about integration. It brings together processes, people, practices and products to deliver new application value faster, more stably and with enhanced quality through a continuous delivery pipeline to better meet the dynamic needs of consumers. A DevOps approach aims to break down the potential for silo-ed development and operations activity – but offers far more than this to enable a tangible improvement on earlier methodologies such as waterfall, prototyping, spiral, rapid application, joint application and most recently agile. Fostering a culture of collaboration, tighter feedback loops and an ethos of constant refinement and discovery is an integral part of this end to end process, bringing people together to work towards a shared vision and goals, versioning, automation, measurement and improvement. According to the latest World Quality Report - 99% of respondents are now using DevOps practices in their organisation.

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Tags: AI, Blockchain, DevOps

Industrial Companies are Ready for 5G, says Capgemini
linkedin
June 06, 2019
5G has been one of the most ‘hyped’ technologies over the last 12 months – with continual media headlines covering everything from the advent of 5G phones and the need for speed, concerns around cybersecurity, and above all, whether it will deliver on ever rising expectations. 5G was undoubtedly the overarching theme from attending this year’s Mobile World Congress which I have written about previously.

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Tags: AI, AR/VR, Digital Transformation, 5G

From 5G, AI and Devices, to Trust and Digital Inclusion – MWC19 with Huawei
linkedin
March 15, 2019
A fusion of technology, media and telecoms encapsulates Mobile World Congress Barcelona (MWC19) and this year, beyond typical headline attracting announcements around 5G, AI and device innovation, there were two interlinked themes integral across sessions – that of Digital Trust and Digital Inclusion.

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Tags: AI, Digital Transformation, Diversity and Inclusion, 5G

Shifting Gears – From AI to Machine Learning: Tech Takeaways Transforming the Tour De France and Beyond
LinkedIn
August 15, 2017
Over three pulsating weeks from Düsseldorf to the Champs-Elysées, fans of the 104th edition of the Tour De France have been treated to an immersive, real-time and increasingly co-created viewing experience, powered by the Internet of Things, Machine Learning and Data Analytics. In terms of key numbers, this equates to 198 riders in 22 teams generating over 150 million geospatial and environmental data readings along the 3,540km (2,200 mile) route.

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Tags: Analytics, AI, IoT

1 Book
The Edge of Disruption
Amazon
August 13, 2020
A wave of technological disruption is coming: The Edge of Disruption gives you the power to ride this wave. The book is filled with fascinating insights into critical innovations including blockchain, FinTech, the internet of things, sensors, the smart society, artificial intelligence, machine learning, virtual reality, augmented reality, driverless vehicles, drones and autonomous robotics. These are fully explained and illustrated through global case studies, hands-on exercises, charts and visuals, giving you everything you need to develop a practical, real-world understanding of technology to make yourself future proof.

Exclusive interviews give you insights from innovative companies including the Tour de France, Huawei, MIT, IBM Watson, Waymo, 9Spokes, Farillio and Humaniq. The Edge of Disruption asks provocative questions surrounding privacy, data ownership and security and the increasing convergence between human and machine. Look past the hype and the fear mongering to develop a true understanding of these technologies and work out how to stay ahead.

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Tags: Blockchain, Digital Transformation, IoT, Fintech

1 Conference Publication
Education, Experience and Community: Dewey in 2018
12th annual International Technology, Education and Development Conference, INTED2018
March 07, 2018
Harwood S, Eaves S. Education, Experience and Community: Dewey in 2018. 2018. Paper presented at 12th annual International Technology, Education and Development Conference, INTED2018, Valencia, Spain.

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Tags: Digital Transformation, Management, Culture

2 Founders
Project Shivom
linkedin
November 01, 2017
Shivom is spearheading The Next Era of Genomics and powering the transition to value-based precision healthcare. Our focus is on the transformational convergence of OMICS technologies with blockchain, artificial intelligence, machine learning, and cryptography to enable secure and personalised medicine with global scalability.

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Tags: AI, Blockchain, Innovation, Healthtech

Sally Eaves Consultancy
sallyeaves.com
May 01, 2016
Personalised consultancy specialising in optimising the opportunities of disruptive technologies and innovative approaches to change, to accelerate and sustain business growth.

An experienced CTO and international keynote speaker, author and researcher, Sally offers a depth and breadth of insight that powerfully bridge contemporary business practice, cutting-edge research and foresight strategy to help you get and stay ahead.

Number 11 Globally - The Most Influential People in #blockchain

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Tags: AI, Blockchain, Innovation, Fintech

16 Journal Publications
Conceptualising technology, its development and future: The six genres of technology
Technological Forecasting and Social Change
November 01, 2020
One approach to developing futuristic views of technology is to draw upon experience and expertise. However, this becomes increasingly speculative as one moves to more distant timelines and visionary technological forms. This raises the question of whether it is possible to rationally predict how a technology development trajectory might unfold into the future, perhaps to some ‘ultimate form’, that is accessible, surfaces the necessary technological features for development as well as considers the implications for human–artefact relationships.

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Tags: AI, Digital Transformation, Management

Mind the gap: But Does the gap Matter in Social Science Research?
European Conference on Research Methodology for Business and Management Studies
July 01, 2018
This paper explores the issue of the ‘gap’between research and practice in the social sciences with specific focus upon business and management domains. This is important and timely given the current interest by funding bodies in the impactful nature of research. However, it is also problematic since such research is frequently viewed as irrelevant by the practitioners it is intended to impact. On the one hand, there is a need to advance knowledge which is abstract and conceptual, though, not uncommonly, whilst empirically grounded, this is construed as being that which is interesting by the scholarly community, where the emphasis is upon developing the field. This is compounded by the need to consistently publish in ‘quality’journals. On the other hand, are the requirements of practitioners which are driven by a solution provision and immediate relevance orientation, with scant regard for rigour. This emphasis upon results is to the detriment of theory and the needs of researchers for quality empirical data. This invites the question of how to bridge this gap in terms of what is construed by both academics and practitioner as relevant. In response, attention is dawn to such approaches that attempt to bridge this gap, such as Pragmatism, Action Research, Constructive Research and Interventionist Research. Each claims to have their own orientation, with associated advantages-disadvantages. However, these, questionably fail to resolve complex situations characterised by multiple views as to what the problem is. This invites attention to Problem Structuring Methodologies (PSMs), in particular, the Cybernetic Methodology, which offer an approach to …

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Tags: Digital Transformation, Social, Management

The Emergence of Makerspaces, Hackerspaces and Fab Labs: Dewey’s Democratic Communities of the Twenty-first Century?
Dewey and Education in the 21st Century- Emerald Publishing Limited
June 05, 2018
Whatever has transpired between the publication of Dewey’s D&E (1916) and the present, his vision of the empowered individual clearly manifests in the makerspace. It allows individuals to break free from the limitations of the formal educational system and, as part of a social learning community, discover their potential in new, natural, non-linear and often unexpected ways. Further, and perhaps only just beginning to be understood, is its wider potential to ignite alternative approaches on how to contribute to society and catalysing new directions for the future of work. With increasing research insights alongside broadened awareness of the possibilities, individuals can gain the capability to design and build for their future – that is only limited by their capacity to imagine it.

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Tags: Digital Transformation, Management, Culture

Making it happen: The pivotal role of knowledge sharing for information technology deployment success during joint venture change
Strategic Change
May 29, 2018
Tacit and explicit knowledge sharing must be continually cultivated to enable information technology implementation success. Effective information technology deployment necessitates a holistic focus beyond technical and legacy factors to include social, organizational, political, and interpersonal dimensions. Attention to cultural integration is a critical component of managing joint venture change and building employee engagement, perception of legitimacy and knowledge sharing norms. Individual employees occupy a key role in determining intended strategic impacts by committing to and enacting change efforts, particularly though making discretionary decisions to share their knowledge or alternatively to hoard, hide or disengage from sharing; an outcome which may be influenced by perceptions on knowledge ownership and value.

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Tags: Digital Transformation, Management, Business Strategy

Towards digital transformation: Lessons learned from traditional organizations
Strategic Change
March 26, 2018
Digitally enabled organizations are supported by new information and communication technologies, referred to as digital technologies, which increasingly promise enormous opportunities for growth. The study reviews 10 case studies from the literature and analysis the approaches these organizations have taken to successfully implement digital technologies. The findings reveal a conceptual framework that seeks to support management in understanding the actions required to implement digital transformation.

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Tags: Digital Transformation, Innovation, Management

In search of an autoethnographic method
European Conference on Research Methodology for Business and Management Studies
June 01, 2017
This paper examines two research situations using the method of autoethnography. This is a contentious yet valid approach to research which can reveal that which is hidden from conventional approaches. The aim is to examine how an autoethnographic account of two unrelated studies elucidates shared issues relating to research practice, and to argue for its legitimacy. This results in a collaborative autoethnography as the authors share their respective experiences to create a shared domain of experience. The first study relates to a two year collaborative research project which failed to create the conditions for one of the researchers to conduct the study expected. The second relates to the practices of learning and unlearning in organic community spaces such as found in makerspaces. Both accounts are contextually embedded personal critical reflections that provide more than the primarily descriptive accounts that characterise an autobiography. They reveal the tensions and frustrations of research as a personal and messy process, with expectations from stakeholders which can be contentious. The value of this paper is that it firstly supports arguments about the messiness of research. More critically, it presents an argument as to why an autoethnographic approach is a valid method to address this topic. It uses the empirical evidence of experience to examine the scholastic debate and present a contribution to the debate about the appropriateness of personal experience as a research method. It is concluded that an autoethnographic approach is valid within the qualitative toolkit of methods.

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Tags: Digital Transformation, Social, Management

Employing a Mixed Methods Approach to Benefit Business‑IT Alignment and Levels of Maturity
Electronic Journal of Business Research Methods
November 01, 2015
This paper examines the design, implementation, benefits and challenges of employing a mixed methods research approach with the aim to provide an emergent, integrative and multi‑layered perspective on Business‑IT alignment influences and maturity measurement. The application of mixed methods is underutilised in this domain and it is opined that it can serve to elucidate this perennial, but often elusive, core objective of senior management. It also begins to redress the predominance of quantitative studies and the frequent application of tools and techniques in isolation, not combination. The case of a leading UK Communications Service Provider in a two year period of joint venture integration provides a transformational context for examination, with a methodological focus. It is argued that mixed methods can achieve a mutually supporting depth and breadth of coverage that is appropriate to complex and multifaceted phenomena such as Business‑IT alignment and facilitates consideration of both process and outcomes. A transparently presented two phased, sequential exploratory and emergent design is adopted, with embedded integration. This is underpinned by a reflexive and intelligent‑action orientated pragmatic lens. Innovative use of observation, photography, interviews, focus groups and survey data are synthesised to unfold the Business‑IT alignment relationship, whilst the Strategic Alignment Maturity Model supports incremental maturity evaluation. The approach facilitates a responsive, integrative, pluralistic and holistic evaluation of alignment and maturity measurement, moving beyond traditional snapshot techniques. It …

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Tags: Digital Transformation, Management, Business Strategy

From Art for Arts Sake to Art as Means of Knowing: A Rationale for Advancing Arts‑Based Methods in Research, Practice and Pedagogy
The Electronic Journal of Business Research Methods
November 01, 2014
This paper advances a philosophically informed rationale for the broader, reflexive and practical application of arts‑based methods to benefit research, practice and pedagogy. It addresses the complexity and diversity of learning and knowing, foregrounding a cohabitative position and recognition of a plurality of research approaches, tailored and responsive to context. Appreciation of art and aesthetic experience is situated in the everyday, underpinned by multi‑layered exemplars of pragmatic visual‑arts narrative inquiry undertaken in the third, creative and communications sectors. Discussion considers semi‑guided use of arts‑based methods as a conduit for topic engagement, reflection and intersubjective agreement; alongside observation and interpretation of organically employed approaches used by participants within daily norms.

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Tags: Digital Transformation, Innovation, Leadership

The art of knowing in research, practice and pedagogy: advancing arts-based and arts-informed methods
Proceedings of the European Conference on Search Methodology for Business and Management
June 01, 2014
This paper foregrounds an appreciation of aesthetic experience and a broadening, cross‐disciplinary application of Arts‐Based and Arts‐Informed methods to benefit the complexity of knowing. Emergent nomenclature and domain understanding is expounded with theory, perspectives, dilemmas, opportunities and practical implications drawn across the pedagogical, research and praxis continuum. Visual‐narrative inquiry employing Dewey’s intelligent‐action orientated pragmatism alongside reflexive and purposeful theoretical and methodological bricolage underpins the discussion. Primary exemplars transverse third sector, creative‐digital social enterprise and high‐technology settings, with phenomena including sensitive issues, empowerment, identity, transition and the human impact of transformational change. Approaches are employed from the perspective of providing visual arts media and technique support as a conduit for participant engagement and collaborative reflection, and further, by observing the organic methods used by participants within their daily norms. The emergent capability for the researcher to explore personal experience through an aesthetic lens is robustly examined. Techniques within scope span handcrafted (drawing), digital (photography), hybrid (cartooning) and performance dimensions (improvised artistic installations). Both the process of creation and the artefact or outcome ultimately produced attains significance as each affords a specific reflexivity benefit. Exploring issues of methodology and epistemology, both the “doing” and its interpretation are expansively considered to support replication, utility and …

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Tags: Digital Transformation, Social, Management

Foregrounding Mixed Methods to Elucidate, Measure and Optimise Business-IT Alignment
European Conference on Research Methodology for Business and Management Studies
June 01, 2014
This paper foregrounds an emergent and panoptic perspective on Business‐IT alignment influences and maturity measurement achieved through an integrated mixed methods approach, elucidating a perennial, but often elusive core objective of senior management. It begins to redress the predominance of quantitative studies and the frequent application of tools and techniques in isolation, not combination. The transformational context of a UK Communications Service Provider during two years post joint venture benefits novel, multi‐layered and longitudinal examination. It is opined that mixed methods can achieve a mutually supporting depth and breadth of coverage that aligns with relationship complexity and facilitates consideration of both process and outcomes. A transparent two phased, sequential exploratory and emergent construction design is adopted, with embedded integration. This is underpinned by reflexive and intelligent‐-action orientated pragmatism. Innovative use of STRIKE observation, photography, interviews, focus groups and employee survey data are synthesised to unfold the Business‐IT alignment relationship, whilst the Strategic Alignment Maturity Model is selected to support emergent maturity evaluation. The approach facilitates a responsive, synthesised, pluralistic and holistic evaluation of alignment and maturity measurement, moving beyond traditional snapshots. It encourages reflexive, in situ surfacing of core themes and the impact of events, interventions and culture. The design benefits data richness, elaboration, validation, illustration and the identification of situated knowledge regarding enablers, inhibitors and …

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Tags: Digital Transformation, Management

Innovative approaches to knowledge transfer, experiential learning and SME application within business education
Novel Approaches in Business Education
February 12, 2014
The levels, breath and currency of graduate skills and competencies, continual curricula progression and provision for effective life-long learning are foregrounded as a core focus in business education, within a European context. This is essential to achieve the competitive growth and digital literacy aims of the Europe 2020 Strategy, alongside other flagship initiatives including Innovation Union, the Agenda for New Skills for New Jobs, the IPR Strategy'A Single Market for Intellectual Property Rights', a Digital Agenda for Europe and the Creative Europe programme (OECD 2010; European Commission 2014a, 2014b). Business education must also address specific market needs such as fulfilling the 900,000 ICT job vacancies forecast for Europe by 2015 (European Commission 2014b). This is impacted by uneven digital skill levels, a need for enhanced training support for educators and demands for an integrative ICT investment infrastructure (European Commission 2013a)

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Tags: Digital Transformation, Innovation, Management

Middle Management Knowledge by Possession and Position: A Panoptic Examination of Individual Knowledge Sharing Influences
The Electronic Journal of Knowledge Management
January 01, 2014
This paper elucidates the spectra of influences that impact the intra‑organisational tacit and explicit knowledge sharing behaviour of the middle line, a boundary spanning layer highly capable to influence, inform and transform. The approach addresses a deficiency in research that affords an eclectic perspective across both knowledge types simultaneously and at an individual level of analysis. Advancing Ipe’s (2003) conceptual work, the Multidimensional Model of Individual Knowledge Sharing Influences integrates robust and multi‑disciplinary theoretical exposition with empirical validation in four leading UK Communication Sector operators. The model encapsulates the direct influence factors of Motivation to Share, Nature of Knowledge, Opportunity to Share, Culture and the Nature of the Individual. Organisational Velocity provides an original conceptualisation of the continual, episodic and ambiguous change that reflects reality in many post‑industrial settings and is expressed as the tension between centrifugal and centripetal forces acting on the other factors. All six dimensions are shown to impact individual knowledge sharing practice, with underexplored constructs such as personality traits and aspects of demography emerging as significant. Organisational Velocity can operate in a moderating and primarily centrifugal capacity on Motivation to Share, Opportunities to Share and the Nature of the Individual. The study demonstrates that a panoptic, pluralistic and interdisciplinary perspective combining human, social, technological and contextual factors must be considered to understand sharing behaviour and optimise knowledge management interventions. A particular element may not be evaluated in isolation. Further, when factor dynamics are sub‑optimum, the middle line may pragmatically orientate towards personal knowledge management mechanisms. Evidence of hoarding, hiding or disengagement from sharing is identified with some managers electing to utilise their knowledge in possession and network positional opportunity to generate rent in alignment with individual and affiliated group interests, negating its aggregation for wider organisational benefit. Implications for research and practice are fully explored.

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Tags: Digital Transformation, Management, Leadership

Advancing Polyphonic, Multi‑layered and Authentic Narrative Inquiry: Actor Sensemaking during Transformational Change
The Electronic Journal of Business Research Methods
December 01, 2013
This paper foregrounds multi‑layered and polyphonic narrative inquiry to elucidate an authentic representation of the intersectional sensemaking processes of organisational actors. This can afford particular value during the complex and dynamic circumstances of transformational change, as exemplified within the narrative tension of the joint venture Communications Sector Provider case examined in this study. The approach is panoptic and deeply situated within the context of understanding meaning‑making. This is achieved by adopting a multiplicity of embedded, creative and integrative approaches to narrative elucidation, evaluation and articulation, supported by robust triangulation and process transparency. The original framework STRIKE ‑ STructured Interpretation of the Knowledge Environment is demonstrated to afford particular value as a diagnostic and prescriptive observational tool, based on Wittgenstein's (2001) picture theory of meaning. With notable attention to non‑somatic artefacts, STRIKE surfaces actor sensemaking and emergent narratives in situ. In addition, creative art and visualisation techniques optimise the conduits for direct participant expression, augmenting the traditional focus group method to enhance the capacity for all voices to be heard. The collocation of narrative data within context benefits authenticity and advances the production of coherent and cohesive findings. A holistic, multi‑dimensional, multi‑textured and representational understanding of the problem situation emerges. This brings the criticality of human interaction with the physical as well as the social environment in order to create meaning to sharp focus. It is through an intersection of human‑material, social‑technical dialogue, across physical, textual, linguistic and visual dimensions, that organisational actors maintain, recreate and reinterpret their individual and collective identity as a means to navigate and make sense of, the complex self and group challenges catalysed by transformational change.

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Tags: Digital Transformation, Social, Management

An introduction to STRIKE : STRuctured Interpretation of the Knowledge Environment
Proceedings of the 14th European Conference on Knowledge Management
September 05, 2013
Knowledge forms a critical part of the income generation of the system and the complex environment in which actors participate in the creation of knowledge assets merits robust, eclectic consideration. STRIKE - STRuctured Interpretation of the Knowledge Environment affords an unobtrusive and systematic framework to observe, record, evaluate and articulate concrete and abstract elements of a setting, across internal and external dimensions. Inter-relationships between actor and environment are preserved. STRIKE is supported by underlying techniques to enrich data and enhance the authenticity of its representation. Adoption of photography and videography tools provides illustrative and interpretive benefits and facilitates researcher reflexivity. This structured approach to data analysis and evaluation mitigates criticisms of methodological rigour in observational research and affords standardisation potential, germane for application in a verification or longitudinal capacity. Advancing exploratory validation studies, the method is employed to evaluate the knowledge environments of two enterprises in the UK creative sector. These occupy a critical role in fostering entrepreneurial innovation alongside participant self-efficacy. Access Space in Sheffield and the Bristol Hackspace are committed to open software, open knowledge and open participation; sharing peer learning, creativity and socio-technical aims to address broadly similar community needs. Drawing on Wittgenstein’s Picture Theory of Meaning, the knowledge management perspective is abstracted from the STRIKE assessment. It is argued that the tiered analytical approach which considers a breadth of dimensions enhances representation and interpretation of the knowledge environment and presents a diagnostic and prescriptive capability to actualise change. The paper concludes by evaluating framework effectiveness, findings application and future direction.

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Tags: Digital Transformation, Management

Mixed methods research: creating fusion from the QUAL and QUAN Data Mosaic
Proceedings of The 12th European Conference on Research Methodology for Business and Management Studies. Reading, UK, Academic Conferences and Publish
July 04, 2013
There is no single recommended means of discourse for presenting and discussing mixed methods research, with lack of data synthesis and process transparency a frequently cited criticism. This paper addresses the deficiency and explores inventive means of data collection alongside innovative approaches to integrating, analysing and articulating qualitative and quantitative sources. A pragmatic philosophy, supported by theoretical and methodological bricolage is advocated and justified. A panoptic empirical study to elucidate the knowledge sharing influences of middle management in leading UK communication sector operators provides context. A sequential‐exploratory and equally weighted QUAL QUAN design was selected, incorporating emergent evaluation and integration. Innovative qualitative techniques were adopted, namely STRIKE‐STRuctured Interpretation of the Knowledge Environment, photographic analysis and word cloud visualisation, alongside cultural‐web focus groups. This facilitated rich, nuanced and multi‐textured data capture to aid the instrument fidelity of a quantitative cross‐operator survey. Triangulation was undertaken across all sources to assess areas of corroboration, elaboration or dissonance. It is demonstrated that this approach enables a multiplicity of perspectives to build successive deepening of understanding; supports transparency, traceability and synthesis; benefits credibility and validation and provides evidence of methodological robustness. This dynamic approach towards the design, conduct, fusion and presentation of mixed methods research therefore addresses a challenging lacuna: to …

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Tags: Digital Transformation, Innovation, Social

A multi-layered approach to surfacing and analysing organisational narratives: increasing representational authenticity
In Proceedings of the 12th European Conference on Research Methodology for Business and Management Studies
July 04, 2013
This paper presents an integrated, multi‐layered approach to narrative inquiry, elucidating the evolving story of organisational culture through its members and their physical, textual, linguistic and visual dialogue. A dynamic joint venture scenario within the UK hi‐technology sector was explored to advance understanding of the impact of transformation level change, specifically its influence on shared belief systems, values and behavioural norms. STRIKE–STructured Interpretation of the Knowledge Environment is introduced as an innovative technique to support narrative inquiry, providing a structured, unobtrusive framework to observe, record, evaluate and articulate the organisational setting. A manifestation of narrative in physical dialogue is elucidated from which the underlying emotional narrative can be surfaced. Focus groups were conducted alongside STRIKE to acquire a first order retrospective and contemporaneous narrative of culture and enable cross‐method triangulation. Attention was given to non‐verbal signals such as Chronemic, Paralinguistic, Kinesic and Proxemic communication and participants were also afforded opportunities to develop creative output in order to optimise engagement. Photography was employed to enrich STRIKE observation and document focus group output, affording high evidential value whilst providing a frame of reference for reflection. These tools enable a multiplicity of perspectives on narrative as part of methological bricolage. Rich, nuanced and multi‐textured understanding is developed, as well as the identification of connections, timbre and subjugated knowledge. A highly emotional and …

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Tags: Digital Transformation, Social, Management

25 Podcasts
Trust and the Social Impact of Digitalisation with Bianca Scheffler, Swiss Re
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June 09, 2022
Trust is probably the biggest currency of our time and in this special we explore its key dimensions alongside ethics in digital services, indicators of trustworthy companies, the people and skills factors that make a difference and the maturity of industries regards digital trust. All backed by bre

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Tags: Cybersecurity, Emerging Technology, Innovation

Cyber Security 101 - Visibility and Threat Detection with Chad Skipper, Global Security Technologist, VMware
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May 31, 2022
Today almost every single one of us would be hard pressed to not have either experienced the impact of security breaches first hand – nor know someone – or some organisation that is important to us that has. This brings the latest developments in the Cyber Security landscape centre stage, notabl

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Tags: Cybersecurity, Emerging Technology, Fintech, Healthtech

Moving Beyond Business Complexity to Inspirational Innovation! With Don Schuerman CTO of Pega
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May 23, 2022
Today nearly three out of four employees feel their job complexity continues to rise as customer demands increase. In this special, we cover a ‘hot of the press’ research release on Business Complexity and how to address the challenges with the always inspiring Don Schuerman CTO of Pega who comm

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Tags: Emerging Technology, Fintech, Healthtech

Time To Breakthrough! Digital Transformation Empowered where Tech meets Empathy with John Roese, CTO, Dell Technologies
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May 18, 2022
How can organizations best prepare their people for the future with the right skills and mindset that embraces continual change, elevates their experience of work by outsourcing repetitive tasks to machines and fosters the capability to lead through change with empathy?
Inspired by the latest resea

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Tags: Emerging Technology, Fintech, Healthtech

Future of IoT and Connectivity - An Innovation Special with Nick Earle – CEO of Eseye
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May 11, 2022
In this immersive episode, we explore the future of IoT from the challenges to opportunities, including esim and 'letting the device choose the connectivity'. We also deep dive into dynamic business model evolution, the rise of hardware in importance alongside software and introduce what we cal

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Tags: Emerging Technology, Fintech, Healthtech

Inspiring and Embedding Diversity, Equity and Inclusion in Cyber Security with Dr. Amelia Estwick, VMware
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May 03, 2022
In this episode, cultivating inclusion, equity, inclusion and belonging within the Cyber Security sector is centre stage - with implications for tech and business more broadly too. We explore the challenges across role model visibility, drop off in STEM skills uptake, the pandemic impact and overarc

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Tags: Emerging Technology, Fintech, Healthtech

Sustainable Innovation - From EVs to MetaVerse. Are you Ready? With IBM's Institute for Business Value
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April 22, 2022
In this Earth Day special, we explore Electric Vehicles, Space Tech, Metaverse Collaboration & more. This is a deep dive into business model evolution and the foundations of innovation that all organisations, from SME to Enterprise alike, need to explore with a particular focus on today's Age of

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Tags: Emerging Technology, Fintech, Healthtech

The Economics of CyberSecurity with Lisa Washburn, Senior Director at Secureworks
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April 06, 2022
In today’s high-intensity cyberwars, you need more than just security technology and operational best practices. You need to master the economics of cybersecurity! In this special we explore just how to strike that right balance between maximizing your security effectiveness while avoiding overspe

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Tags: Emerging Technology, Fintech, Healthtech

New Horizons! How Cloud Tech Skills Access is Transforming Lives with Maureen Lonergan, VP Training & Certification at AWS and Re:start Graduate Charlotte Wilkins
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March 24, 2022
In this 2 header podcast special we aim to elevate tech education opportunities for everyone, regardless of their circumstances, showcasing inclusive pathways into technology careers.
Firstly, I speak with Maureen Lonergan, the VP of Training and Certification at AWS - a conversation conducted

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Tags: Emerging Technology, Fintech, Healthtech

Secure by Design - A Cyber Security Innovation Special with Vivek Bhandari, Senior Director, VMware
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March 10, 2022
A Security Imperative! New research has shown that cybercrime costs are poised to grow by 15 percent per year over the next five years, reaching $10.5 trillion dollars annually by 2025. Heightened risk alongside endpoint choice, flexible workstyles and applications everywhere means that the once tra

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Tags: Emerging Technology, Fintech, Healthtech

CSPs – Thriving in an Age of Experience and Tech Convergence with Salesforce IoT CTO Dr. Charlie Isaacs
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January 28, 2022
The priorities of communications organizations are evolving as we transition beyond the pandemic across digital transformation, business model evolution, and customer experience centricity. And this is all supported by bringing together enabling technologies to help make this happen, notably AI, 5G,

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Tags: Emerging Technology, Fintech, Healthtech

Catch Up or Leap Forward: Bridging the Digital Divide with A10
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January 10, 2022
In this Digital Divide special episode, technology as a catalyst for shared value is centre stage. We aim to make ‘the invisible visible’ with regard to the impact of infrastructure as an enabler for bridging the digital divide and alongside this, a focus on ‘embedding by design’ right acros

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Tags: Emerging Technology, Fintech, Healthtech

The Reality: Making Fragile Business Agile and Innovative - Part 2 with Fujitsu
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November 26, 2021
In this two part special, the HOW of enabling Business Agility and embedded Capacity to Innovate is centre stage, and with an inspiring focus on Human Centric change. We are joined by Brad Mallard, CTO for Northern West Europe at Fujitsu and a member of Fujitsu's Global CTO Office, and Nick Herbert,

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Tags: Emerging Technology, Fintech, Healthtech

The Reality: Making Fragile Business Agile and Innovative - Part 1 with Fujitsu
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November 26, 2021
In this two part special, the HOW of enabling Business Agility and embedded Capacity to Innovate is centre stage. We are joined by Brad Mallard, CTO for Northern West Europe at Fujitsu and a member of Fujitsu's Global CTO Office, and Nick Herbert, Head of Portfolio Applications and Multicloud at Fuj

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Tags: Emerging Technology, Fintech, Healthtech

Scaling AI Everywhere! An Innovation Special with Wei Li - VP/GM, AI and Analytics at Intel
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November 22, 2021
50 Years of Innovation! The Intel Innovation event brought to the fore the very latest tech and skills developments across AI, 5G, IoT, Edge, Cloud, Quantum and Network Development with 3 key areas emerging: Being Developer First, the Power of Partnership and Scaling AI Everywhere. In this innovatio

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Tags: Emerging Technology, Fintech, Healthtech

Sustainable by Design! Shared Value Business with Neil Cawse, CEO of Geotab
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November 17, 2021
Sustainability is a topic front of mind for many and fresh from COP26 and the Social Innovation Forum (SIF), this episode brings to the fore tangible actions being taken to embed sustainability within business model evolution, with superb leadership by Geotab, a global leader in IoT and connected ve

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Tags: Emerging Technology, Fintech, Healthtech

Dream It Forward! Reimagining the Future of Work with Dave Silke, CMO Mitel
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November 04, 2021
Pace, Space, Place! In this episode, the nature of change and how to harness it takes centre stage as I am joined by the brilliant Dave Silke, Chief Marketing Officer at Mitel. With many organizations having undergone fundamental changes to their ways of working ambidexterity has now become a watchw

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Tags: Emerging Technology, Fintech, Healthtech

ZDay2021 - Scaling Tech For Good and Empowering Inclusion with IBM
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September 14, 2021
This episode is Inclusion and Tech For Good personified focussing on ZDay2021 and the wider opportunities afforded by the IBM Z Global Student Hub. This is very much a 24/7 platform for democratisation and powering tech for social impact at scale, especially for education and holistic skills ac

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Tags: Innovation, Fintech, Healthtech

Be An Ally ! Inclusion, Diversity, Sustainability 365 with Alessandra Ginante Yockelson HPE
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August 02, 2021
There are many pathways into technology careers and in this episode we go on a journey from San Paolo, Brazil to Encinitas, California with Alessandra Ginante Yockelson PhD, Senior Vice President, Chief Talent Officer and Global HR Leader at Hewlett Packard Enterprise.
In our discussion we cover a

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Tags: Emerging Technology, Innovation, Sustainability

Business 5.0 : Where Agility, Ecosystem and Sustainability Combine with Greg Cudahy EY
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July 06, 2021
In today's era of technology convergence, it was a pleasure to discuss the latest trends emerging from MWC21 and beyond with Greg Cudahy, EY’s Global Technology, Media & Entertainment and Telecommunications Leader and further EY’s Global Technology Sector Leader.
We explore the power of eco

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Tags: AI, Cloud, Emerging Technology, 5G

Call For Code - Tackling World's SDGs Challenges with Mo Haghighi, IBM
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July 02, 2021
This episode is Tech For Good personified and was such a pleasure to discuss with Mo Haghighi who does superb work as a Developer Advocate across the world and also leads the IBM Hybrid Cloud Build team in Europe. Our focus area is Call for Code, the largest tech for good global initiative

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Tags: Cloud, Emerging Technology, Innovation, 5G

Enabling Your Data Driven Organisation and the Power of Partnership, with Thomas Harrer, IBM
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June 15, 2021
In this episode I am delighted to be joined by Thomas Harrer, CTO Server and Storage, at IBM Technology. We discuss how to move beyond the four V's of data that are Volume, Veracity, Velocity and Variety - to that vital fifth V of Value through people, technology and the power of partnership, notabl

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Tags: AI, Cloud, Emerging Technology, 5G

Where Quantum Computing and Creativity Combine - With Carmen Recio Valcarce at IBM Research
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April 22, 2021
In this episode we meet the inspiring Quantum Computing Innovator, Mathematician and Artist - more on that in our discussion! - Carmen Recio Valcarce from IBM Research. A pioneering leader in the Quantum space, Carmen shares experiences on what has made a difference in her career to date, from mento

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Tags: AI, Cloud, Emerging Technology, 5G

Inclusion, Diversity and Tech for Good with Kingston Technology
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April 08, 2021
In this episode we meet Debbie, Ann, Silvia and Iwona, 4 inspiring female changemakers at Kingston Technology. A wonderful discussion catalysed by International Women’s Day – and also moving beyond this to a ‘365’ approach where empowering inclusion, diversity and belonging is an everyday co

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Tags: AI, Cloud, Emerging Technology, 5G

Next Generation Security meets Diversity in Tech with Lesley Kipling, Chief Security Advisor at Microsoft
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March 31, 2021
In this episode we meet the pioneering Lesley Kipling, former Geologist now Chief Security Advisor at Microsoft. This is a deep dive across all aspects of Next Generation Security considering the current cybersecurity threat landscape and growing areas of vulnerability from SME to Enterprise, and th

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Tags: AI, Cloud, Emerging Technology, 5G

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