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As an internationally respected CIO and CTO who has lived and worked across Asia, Australia, Europe, and the Americas, I possess considerable multicultural awareness as well as adaptability.
Over the course of my career, I have amassed an impressive track record of growing revenues, delivering next-generation digital solutions and optimizing operations.
As a clearly known and acknowledged innovator, I have focused on what's coming next in terms of emerging technology application and adoption such as Quantum Computing, AI, Blockchain, and Next Generation Analytics and Computing.
https://www.williamgenovese.com/
https://billgenovese.workfolio.com/
Available For: Advising, Authoring, Consulting, Influencing, Speaking Travels From: St Augustine, Florida Speaking Topics: Digital Transformation, AI, Blockchain, Quantum Computing, FinTech
Speaking Fee
$500 (In-Person)
William Genovese
Points
Academic
10
Author
199
Influencer
250
Speaker
108
Entrepreneur
20
Total
587
Points based upon Thinkers360 patent-pending algorithm.
Enterprise Blockchain 2020 Report
LeadBlock Partners
July 02, 2020
'Enterprise Blockchain 2020': the first in-depth study of the European Enterprise Blockchain ecosystem, providing unique insights and highlighting key opportunities for start-ups and corporations.
Three Questions and Answers for Quantum Computing
LinkedIn
February 19, 2021
What are some of the main challenges that the {financial services} industry faces today? The industry is facing both developments and disruption, and in this article I will discuss these points and how Quantum Computing to help address these challenges
Activating Intelligence in Financial Services: Part 6
Huawei Technologies
June 10, 2020
In part 5 of this vlog series, I focused on platform architecture as it relates to financial services, especially in relation to the pandemic. In part 6, I look at the four-quadrant view of next-gen delivery and technology models.
Tags: Digital Disruption, Digital Transformation, Ecosystems
Activating Intelligence in Financial Services: Part 5 Special Pandemic Edition
Huawei Technologies
May 21, 2020
Welcome to Part 5 of of my continuing vlog series on Activating Intelligence in Financial Services. This post is a special coronavirus crisis edition – I want to shift gears a little bit and step back and focus on platform architecture and next-generation delivery business and technology models.
Below is the full transcript and brief teaser about part 6. You can also click the link (Activating Intelligence in Financial Services) to take you to the first four parts: https://blog.huawei.com/?s=activating+intelligence+in+financial+services
How will fintech drive the adoption of 5G technology?
FinTech Magazine
April 30, 2020
Mobile and digital next generation financial services and other emerging technologies will drive 5G adoption, says Huawei’s Bill Genovese. Interview article I delivered with Matthew High of FinTech Magazine. The traditional banking model has forever changed. This, he explains, has been driven by new and innovative technologies, new digitally-led businesses entering the sector and our evolving needs as consumers..and these technologies in a mobile financial services strategy and context, are driving the further investment and business model development of 5G, not the other way around.
We are, already entrenched in the next generation of financial services - an environment in which banking has shifted from a product-driven ethos, to being about building a lifestyle, and 5G will be a further underpinning technology enabler.
Next generation financial services: technology and disruption
FinTech Magazine
April 28, 2020
Continuing discussion and interview article with Matthew High of FinTech Magazine. Huawei’s Bill Genovese on the technologies, business models and innovators disrupting banking and why ‘banking as a lifestyle’ is the new norm.
The digital evolution of the financial services sector is unceasing. The ‘traditional’ banking business model has fundamentally changed, driven by new and innovative technologies, the entry to market of digitally-led and diverse businesses better suited to meeting evolving customer expectations, and the broader rise of the sharing economy spearheaded by the likes of Uber and Alibaba. This is the next generation landscape for financial services - an environment in which banking and finance is no longer about manufacturing and delivering products, but rather, about building a lifestyle. Vitally important in these times of crisis of Covid-19. I discuss some of the innovative platform providers in this space and who will likely pull ahead in terms of innovation over the next decade.
Tags: Digital Disruption, Digital Transformation, FinTech
Darkest before the Dawn - Words of Encouragement
LinkedIn
March 23, 2020
Courtesy of John J. Maxfield / Executive Editor for Bank Director: " We are at the beginning of a crisis. We don’t know how severe it will be, though we know it’ll be bad. These are fearful times. Yet, if you think about the unfolding crisis in the context of past crises, there is reason for cautious optimism.
The Convergence of Technology in Financial Services Innovation: FinTech will drive 5G Investment and Adoption
LinkedIn
February 15, 2020
5G may be a telecom term, but in my view and for many of us at Huawei, 5G will become widely adopted first to meet the needs of FinTech and other industries through the application of mobile and digital next generation financial services that will apply emerging technologies. These emerging technologies will converge to provide faster, cheaper, and better services for more people that did not have access to these services before.
Fintech is going to drive 5G, not the other way around. Huawei, which is widely perceived as a leader in commercial 5G, and other companies, are working on next-generation digital financial services. These (as opposed to traditional banking) will need the kind of speed and connectivity of super-fast wireless communications to meet the further expanding demands of edge computing leveraging AI, Blockchain and IoT.
5G explained: Huawei’s bet begins with fintech
DigiFin
January 08, 2020
Very good write up and article (thank you Jame DiBiasio and DigFin Group) from a presentation I gave at a IFTA (Institute of Financial Technologists of Asia) event in October 2019 in Hong Kong on FinTech and 5G. FinTech and the reliance of emerging technologies such as AI, IoT, Edge Computing, Blockchain will require 5G as part of a comprehensive Digital and Mobile Financial Services Strategy. Thus, FinTech will drive 5G adoption, acceleration and investment for next generation financial services.
Activating Intelligence in Financial Services - Part 4
Huawei Technologies
July 11, 2019
In Part 4 of my vlog series on AI and Financial Services, I look at the development perspective of our horizontal industry strategy.
We apply AI-based edge computing on the device that harnesses data for predictive analytics from the edge through the network through Enterprise Intelligence in the cloud.
The use cases start at the Edge and the Device, with AI-based apps in your phone. These use the device in the enterprise to enable intelligent customer services (think banking and insurance contact or call centers).
In parallel and before we move further into cloud-based AI/EI solutions, tiered digital identity and cybersecurity must be in place to provide fraud detection, analysis, and prevention, facilitated by streaming, cloud, and database resources. It’s crucial that advanced cybersecurity with a tiered digital ID framework is in place before we go further into specific applications for industry segments, such as investment banking and securities, where we’re looking at Robo Advisors to augment human intelligence in a hybrid business strategy, as well as applying AI for quantitative investment and portfolio optimization.
Activating Intelligence in Financial Services - Part 3
Huawei Technologies
May 16, 2019
Welcome to Part 3 of my vlog series on how artificial intelligence is disrupting financial services. Below I’ve also explained our vision, sector evolution, and application of AI in financial services arena.
Vision: Use and apply Artificial Intelligence as an embedded technology along with Digital, Mobile, and Open Banking Platform Delivery Models (IaaS & PaaS) to deliver next-generation, intelligent personalized digital financial services from any digital access point for the financial services industry across and available our business lines of Consumer, Carrier, Enterprise Business, and Cloud.
The evolution of financial services: As digital intelligent correlated and converged connectivity becomes more prevalent, so does the consumption of digital financial services. They will move from a product consumption base to tailored services based on consumer experience and lifestyle to ubiquitous, embedded services available in our lives – anytime, anywhere from any digital access point. AI will play a key role in this starting with facial recognition and advanced biometrics in the front-end for access, authentication, and authorization and in the back-end for information transmission and processing.
Blockchain: Move Fast but Don't Break Things!
Huawei Technologies
April 17, 2019
Everyone’s heard the slogan, “Faster, Cheaper, Better…pick two, but you can’t have all three.” Well, picking and meeting two of these is sub-optimal in most solutions, and you especially won’t get very far with getting Blockchain into enterprise by only solving two of these.
Before offering yet another consensus protocol (there are over 75 already) that forges the silver bullet for “performance and scalability” (FASTER), you need to think through what are the major barriers to adopting this technology, and how to overcome them to move beyond the hype.
Activating Intelligence in Financial Services (Part 2)
Huawei Technologies
March 29, 2019
In this series, I talk about where AI in the financial services sector fits in with our overall
corporate strategy of bringing digital to every home, person and organization
in the fully connected, intelligent world. In my first Vlog (Video Blog) https://blog.huawei.com/2019/01/17/activating-intelligence-in-financial-services/ , I introduced our AI strategy and product portfolio. In part 2, I explain how our AI stack works from the edge, through the network, and into the cloud.
In subsequent Vlogs, I will explore how AI will disrupt emerging markets and the most common use case scenarios for Data Science and AI in Financial Services.
Further reading:
If you missed it, here’s my previous article on predictive analytics with Blockchain and AI in the financial services sector https://blog.huawei.com/2019/01/31/financial-services-predictive-analytics-with-blockchain-and-ai/ . And click the link to view all of my blog posts on intelligent connectivity and the financial services sector. https://blog.huawei.com/?s=william+genovese
Financial Services: Taking AI To the Next Level
The Economist and Huawei Blog
March 07, 2019
As with many emerging technologies, one of the key drivers for such swift adoption of AI in the financial industry is efficiency gains resulting in cost savings. By 2030, traditional finance sector organisations could reduce their costs by 22%, according to fintech research company Autonomous Research, in what would amount to more than US$1 trillion in efficiencies. These savings would come from the front, middle, and back office operations and includes a reduction in retail branches and bank tellers, the application of AI to compliance and data processing, and the automation of underwriting and collections systems. Other more forward looking applications are automating risk management, customer data management and insights harvesting, predictive analytics, real-time analytics (covering fraud detection, consumer analytics, and algorithmic trading) and deep personalization and customization for tailored customer experience improvements.
Financial Services: Predictive Analytics with Blockchain and AI
Huawei Technologies
January 30, 2019
The changing consumer experience at an exponential scale is one of the contributing factors creating risk and compliance disruption in financial services. The “merging” of banks and non-banking entrants (including the “BigTech” e-commerce giants) through marketplace platforms and new business models will introduce regulatory changes from data privacy to the core credit, market, and operational risk pillars of “systemic” risk exposure and classification for the industry. The size of the bank alone in terms of assets is no longer sufficient to identify systemically important banks or non-banking entrants moving into the industry with a banking license. Risk and compliance will be disrupted in this context, as a multifactor approach will need to further evolve when considering and determining a new systemic importance baseline beyond just asset holdings. The pressing issue to conquer is multi-dimensional risk correlation and modeling (Market + Credit + Operational). If we wait until each pillar is perfect unto itself, we'll still never see the complete holistic exposure, especially which becomes exponential in perfect storm events. The world is changing faster and faster, and there are more inputs into what is impacting each risk pillar by itself.
Activating Intelligence In Financial Services - Part 1
Huawei Technologies
January 17, 2019
In the first post of this multi-part Vlog series, I talk about current trends in the financial services sector and introduce Huawei’s full-stack, all-scenario AI product portfolio.
Which Robo Adviser Is Right for You?
Huawei Technologies
November 20, 2018
Do you trust your financial adviser for all investment decisions that you need to make? How are you made aware of new alternative investments? How are you kept up to date on important regulatory and legal changes to the investment landscape in your "jurisdiction" and what options are open to individuals in other jurisdictions? How do individuals access investment products in emerging markets? All critical and important questions. Will humans be able to solve for all of these (and more) on our own? Welcome to the world of AI and the Robo Adviser.
Transformation for Bankers Needs A Change In Mindset
Huawei Technologies
October 29, 2018
For banks to adapt, thrive, and mature in the digital economy they must embrace change through the digital transformation of their business. Until now, however, too much focus has been on technologies driving change and not enough on management’s need to reimagine the organization and its own role in making the most of digitally driven business opportunities. For CEO’s accustomed to leaving IT issues to a CIO or CTO and viewing IT as a support function rather than full partner in developing business strategy, digital transformation can be daunting. To leverage the power of digital technologies in financial services, C-Suite executives need to overcome their fear of change.
Digital transformation is far more than an IT upgrade. It encompasses the full organization, strategy and processes, and introduction of potential new business models in ways to leverage digital technologies to create new business opportunities.
Beyond buzzwords? The Greater Bay Area takes shape
DigiFin
October 21, 2018
The Greater Bay Area is a new buzzword for an enduring concept: enabling commerce and contacts among the leading urban centers around the Pearl River Delta. Although Hong Kong is officially just yet another cog among multiple Greater Bay Area centers, in fintech terms, at least, it remains as distinct as ever.
How Intelligent Connectivity Enables Multi-Channel Finance
Huawei Technologies
September 26, 2018
We're moving well beyond Omni-channel services in banking. We're now in the Fourth Industrial Revolution where digital intelligent connectivity is accelerating multi-channel financial services that are embedded, invisible and ambient, and enabled by AI from the edge through the network, Open API platforms and by multi-cloud architecture.
Tags: 5G, Digital Transformation, Emerging Technology
Blockchain in Financial Services : Scenarios
Huawei Technologies
September 26, 2018
Blockchain is a burgeoning technology across a wide spectrum of industries. One of the most prominent industries to have experienced the immediate impacts of Blockchain is the financial services industry. This can be ascribed not only to the fact that it is considered to have emerged from the specific vantage point of cryptocurrency, but also to the fact that Blockchain is fundamentally described as an innovation in value transfer.
Blockchain is critically important for Financial Services and functions, as it provides the preservation and protection of value that is being transferred – which intersects with the individual.
Tags: Blockchain, Digital Disruption, Emerging Technology
Banking leaders are learning digital transformation is as much about management attitudes as it is technology
LinkedIn
April 15, 2018
“It’s not the strongest of the species that survive, nor the most intelligent, but the most responsive to change,” according to the often cited “mis-quotation” of Charles Darwin. Whether Darwin said it is irrelevant as it makes a point as valid in 21st century banking as in his 19th century study of evolution.
For banks to adapt, thrive, and mature in the digital economy they must embrace change through digital transformation of their business.
Moving Beyond the Hype...If you are going to develop a Blockchain solution.....Keep it Real
LinkedIn
March 06, 2018
Ask yourself (and make sure you ask others as well!):
1. Does your blockchain "solution" fit into a standard industry reference architecture blueprint? It should if it's going to integrate into industry systems for both public and private blockchain transaction processing.
2. Does the "solution" fit into an OSI Model Reference Architecture?
3. Have you carefully thought through how your blockchain "solution" simply fits into an Enterprise Technology Framework that covers all relevant Enterprise Services and Technologies that will be impacted?
4. In addition, as you are thinking through finding a problem for your Blockchain "solution" to solve, have you considered the following architectural principles in your foundation? There are a lot of problems (business and technology) that can arise if these are not considered and addressed holistically, and that Blockchain won't solve for ---both on an individual(s) usage basis and for enterprises.
Accelerating Success in the 4th Industrial Revolution
Huawei WinWin
December 01, 2017
Is your enterprise, and are you prepared to find success as we enter the 4th Industrial Revolution?
Today, we’re witnessing the fastest pace of change the world has ever seen. The global economy is being transformed and this change can be daunting to all enterprises and industries.
But this is also a moment of great opportunity to thrive as the world enters the digital age. ICT Infrastructure, especially connectivity, plays an increasingly critical role in driving sustainable growth and prosperity.
Tags: 5G, Digital Disruption, Digital Transformation
The CFO-CIO Partnership for Digital Convergence
LinkedIn
May 04, 2016
Emerging technologies provide the perfect storm of opportunity for the CFO and CIO to work closer together to increase revenue, profit, business growth, while at many times in parallel, reducing risk. CIO’s and CFO’s are often “frenemies”, and many times under the best circumstances co-exist together to cooperate. CFO's and CIO’s have sometimes been at odds over the years in organizations, as the CIO is under immense pressure to keep the costs down, typically measured by the CFO as a percentage of revenue. This measurement is rarely forward looking as it is typically focused on “keeping the lights on” for the company, with the IT organization as a “necessary evil” and cost center. What if the CFO and CIO worked closer together to exploit technology to flip this equation to focus on revenue, profit and business growth?
IBM Software Defined Environment
IBM Redbooks
August 12, 2015
This IBM Redbooks publication introduces the IBM Software Defined Environment (SDE) solution, which helps to optimize the entire computing infrastructure--compute, storage, and network resources--so that it can adapt to the type of work required. In today's environment, resources are assigned manually to workloads, but that happens automatically in a SDE. In an SDE, workloads are dynamically assigned to IT resources based on application characteristics, best-available resources, and service level policies so that they deliver continuous, dynamic optimization and reconfiguration to address infrastructure issues. Underlying all of this are policy-based compliance checks and updates in a centrally managed environment.
Readers get a broad introduction to the new architecture. Think integration, automation, and optimization. Those are enablers of cloud delivery and analytics. SDE can accelerate business success by matching workloads and resources so that you have a responsive, adaptive environment. With the IBM Software Defined Environment, infrastructure is fully programmable to rapidly deploy workloads on optimal resources and to instantly respond to changing business demands.
This information is intended for IBM sales representatives, IBM software architects, IBM Systems Technology Group brand specialists, distributors, resellers, and anyone who is developing or implementing an Open Stack defined SDE.
IBM SAN Volume Controller Stretched Cluster with PowerVM and PowerHA
IBM Redbooks
August 08, 2013
This IBM Redbooks publication describes the IBM Storage Area Network and IBM SAN Volume Controller Stretched Cluster solution when combined with PowerVM and PowerHA. We describe guidelines, settings, and the implementation steps that are necessary to achieve a successful implementation.
This book is for administrators who are familiar with the SAN, IBM SAN Volume Controller, and IBM PowerVM and PowerHA Systems.
Tags: Business Continuity, Data Center, Risk Management
1 eBook
State of Cloud - WGroup Industry Report
WGroup
May 24, 2016
Cloud technology is core to delivery of services in almost every industry, but its ongoing evolution means your organization needs to be flexible and agile enough to change with it. New services and applications appear daily, and cost structures are constantly changing.
This special WGroup industry report, State of Cloud, will help you understand its rapid evolution so you can refine your IT strategy and fully leverage the power of today’s cloud in your organization. At 66 pages, this comprehensive report goes into the depth and detail you need to evaluate, plan, and make decisions. It’s available only from WGroup.
Co-Founder & CTO - BossBank | Interlect Global
BossBank | Interlect Global
March 01, 2021
The FUTURE is HERE. Interlect is an entirely blockchain technological system that creates a better world for mankind. Interlect incorporates a new blockchain global internet service, Eco-friendly mobile and personal computing devices, worthy social media, hologram and VR software, and a new generation of blockchain artificial intelligence (ERUDITE) that will sculpt a more intellectual realm through a more efficient educational platform for society. Interlect's users will be rest-assured that his or her data will never be misused or stolen through technology due to the power of our blockchain system. Current technology competitors have harmed society and the environment due to corporate and political profitability. Interlect strives to create new revolutionary education, health, and banking institutions within the United States that will ignite a technological revolution within the United States to reverse the economy out of turmoil. Interlect Global has discovered and proven the new commodity of Intelligence that is exchangeable within Interlect's new blockchain banking system - IWT (Intelligence World Trade). Interlect has established the foundation for the UTOPIA. Be part of the movement. Visit www.interlect.global for more information. Investors will be considered if met Interlect's investment criteria.
100 Top Global Influencers 2021 - PikTale Media
PikTale Media
August 16, 2021
Truly honored, humbled, and "chuffed" to be awarded one of the Top 100 Global Influencers by Piktale Media! Thank you so much for this and to all in my network please do check out their new full fledged AI and Privacy driven social media platform (First for India) https://piktale.com/summit
Thank you again also to Ashutosh Roy Chowdhury and all of the other fellow awardees!
Next Generation Digital Financial Services | William Genovese | at BTOES | a Proqis Company
YouTube
April 14, 2022
We seek out the best, most relevant, original content from experienced industry thought leaders and experts. Our mission is to produce top-calibre, exclusive content in a variety of formats, with a focus on current challenges, new developments and future trends within the industry.
BTOES Financial Services Live Conference Keynote Presentation: Next Generation Digital Financial Services: Accelerating the Journey to Digital Maturity
BTOES Financial Services Live - Proquis.com
July 28, 2020
In this session we will have a discussion of the evolution of financial services, and what it may look like in terms of “next generation digital financial services” delivered through innovative new business models and leveraging digital technology accelerators, to deliver ubiquitous, embedded digital financial services in our children’s lives.
There are six prevalent business and technology platforms delivering innovative digital financial services today. Which models and platforms will pull ahead to lead market share in the next 5,10, 20 years? What types of digital technology are they leveraging and how is it applied to make digital financial services more relevant seamlessly in our lives?
◦“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change” – Charles Darwin
◦“Culture eats strategy for breakfast” – Peter Drucker “If culture is eating strategy for breakfast, and you are not addressing culture in your strategy, then you don't have a strategy. Your strategy should not only address culture (and breakfast), but the organization holistically” - Bill Genovese
◦“If you believe your infrastructure is a commodity, then perhaps your business is running as a commodity as well”
◦“Banks cannot innovate if they’re busy keeping their legacy systems alive”
◦“The holy grail for banks is to become the best at Fintegration”
Tags: Digital Disruption, Digital Transformation, FinTech
"Next Generation Digital Financial Services Accelerating the Journey to Digital Maturity "
IFTA (Institute for Financial Technologists)
October 22, 2019
Seminar hosted by the IFTA (Institute of Financial Technologists of Asia) Welcome all professionals in Finance, Tech, FinTech, or you are just eager to learn about 5G development!
Join us on 22 October 2019 from 18:30-20:30 at WeWork Bonham Strand, 7/F, Eib Centre, 40-44 Bonham Street, Hong Kong! Reception starts at 18:00, and finger food and beverages will be served.
The seminar, 5G Revolution in FinTech, is organised by Institute of Financial Technologists of Asia (IFTA) and co-organised with FinTech Association of Hong Kong (FTAHK).
We have invited industry leaders including Hutchison Telecommunications (Hong Kong) Limited, Huawei, PwC HK, Manulife HK, and HTC HK to introduce the latest applications and trends in 5G!
"Successful FinTech Innovation in Asia"
Knect365 Risk Minds Asia
October 21, 2019
Becoming tomorrow's risk manager today- Manage emerging risks. Embrace technology. Challenge culture. Meet with 150+ of the worlds most engaging risk professionals at Asia's leading risk management event.
1) Keynote Presentation: "Successful FinTech Innovation in Asia"
2) Panelist: "FinTech Cost/Benefit Analysis-What does it really mean for Risk Management"
3) Panel Leader/Moderator: "Cyber and Security Risk: How can we effectively monitor the overall governance, trends, and developments in this space?"
2019 Block Global Eco Summit - Keynote - Huawei's Blockchain Journey and Vision
BLOCK GLOBAL, Block Technology and GLOSFER
July 14, 2019
Keynote Presentation: Huawei's Blockchain Journey and Vision The summit will invite 20+ well-known VCs, 50+ KOL, 20+ traditional enterprises, 40+ well-known exchanges, 30+ global projects, 30+ blockchain experts, 500+ participants to discuss the industry trends, the exploration of blockchain internationalization, and a new round of bull market opportunities as well as layout in 2019.
With the release of Facebook's stable currency Libra white paper, the entire industry is in the eve of the bull market, and the enthusiasm of the practitioners was once again ignited by the market. Softbank China Executive Director Zhengrong Pan, Tencent Cloud Vice President Long Wang, FBG founder Zhou Shuoji and other heavy guests will be invited to participate in the summit to share the industry leader's layout and explore the industry's new opportunities on the eve of the bull market.
"Our (Huawei) Blockchain Journey and Vision" - 2019 Blockchain Investors Summit
CoinIn, DConference, and BlockGlobal
April 30, 2019
The two days’ summit named 2019 Blockchain Investors summit held on April. 29th-30th 2019 in Seoul, South Korea, which was hosted by BlockGlobal , DConference and Coinin. This summit is a fusion of Well-known VCs, Bank/securities/insurance, Internet Traditional enterprise, Top Token Fund, Global Projects and Famous exchanges.
Global internet giants IBM, world's major accounting firms PWC and Deloitte, global second largest cloud company SAP, Draper Athena, Galaxy Digital Capital Management, one of the world's largest digital money funds FENBUSHI Capital, Node Capital and EOS VC have confirmed participation.In the Asia-Pacific region, dozens of financial institutions such as banks/securities/insurances will also participate and more companies and guests also confirmed.
Leadership Forum on Design Education
The Hong Kong Polytechnic University School of Design, Hong Kong Design Institute (member of VTC Group) and Hong Kong Design Centre
December 04, 2018
Keynote Speaker: The Hong Kong Polytechnic University School of Design Leadership Forum on Design Education. The spectrum of design continues to expand in response to changes of the economy. There are many combinations of products and services existing within the continuum of goods-services. The traditional distinction between goods and services no longer exists in many cases. In consequence, service design today covers a wide spectrum of design from visible front end products to services designed to enhance user experiences by building better customer journeys supported by internal processes at the backstage of organisations.
The importance and awareness of service design have grown significantly over the last decade. It is well recognised in the design industry too. The industry has to anticipate evolving needs to enable business growth and social innovation.
However, business models and service-design models are not often well connected, or business models inherited from product design sometimes even exist in conflict with the needs of service design. What are the benefits design service and service design can bring to business? What are the challenges? How can design education bridge the gap?
Tags: Design Thinking, Digital Disruption, Digital Transformation
5 Media Interviews
CXBuzz Interview With Bill Genovese, CIO and CTO, Technology Executive, Business and Technology Advisor
CX Buzz
May 12, 2021
Had a great time and discussion with the good people at CXBuzz. If you don't know how to get closer to your customers, clients and their needs and deepen the customer experience...these times certainly have helped to both develop new strategies and tailor them and in many cases fully change direction as needed.
#customerexperience
Tags: Customer Experience, Digital Transformation, Emerging Technology
Next Generation Digital Financial Services | #ITLiveSessions
Global Lynx USA
April 29, 2021
In this ITLIVE session you will learn:
03:20 The shifting landscape and paradigm: Industry Trends and Observations
10:36 Next Generation Digital Business Models
15:21 Digital Financial Services Innovation Archetype Leaders in the next 3-5 years
17:35 Digital Transformation Technology Accelerators and their applications in the industry
25:03 Future thoughts
43:24 Q&A
In this session, we will discuss "Next Generation Digital Financial Services". The scope is the potential forecast and reality of what may occur for digital financial services only in the next generation, or our children's lives. It's very challenging to forecast beyond this. In addition, contextually we all want to share with and develop our children to cultivate them to adopt and drive digital changes and applications to modernize financial services for future generations.
Triggering Transformations with Tech
Engati
September 17, 2020
It’s time to trigger transformations with tech with Bill Genovese 比诺·热诺维, ex-VP, Corporate Strategy, Banking & Financial Markets, Huawei Technologies. Watch my exclusive interview on Engati CX to learn more.
https://www.linkedin.com/feed/update/urn%3Ali%3Aactivity%3A6712239577387581440/?midToken=AQFJCnBCkIZf-A&trk=eml-email_notification_single_mentioned_you_in_this_01-notifications-1-hero%7Ecard%7Efeed&trkEmail=eml-email_notification_single_mentioned_you_in_this_01-notifications-1-hero%7Ecard%7Efeed-null-fp3t%7Ekf6fbxm9%7Eln-null-voyagerOffline
Tags: Digital Disruption, Digital Transformation, Emerging Technology
Interviewing Bill Genovese: Huawei's Vice President Corporate Strategy… Next Generation Digital Financial Services
Hey China
March 08, 2020
Hey China! talks exclusively to Chinese telecom giant and the world's second-largest smartphone maker Huawei that has become the flashpoint in the U.S.-China trade war and is barred from doing business with American suppliers.
Huawei’s VP of Corporate Strategy Bill Genovese 比诺·热诺维 tells Dr. Shirley Yu and me all about the plans of China’s biggest tech firm for new financial services and products, the company’s global
hashtag
5G leadership ambitions, the next-generation wireless technology, and what a 6G world could look like.
You have to Keep Moving Forward with A Holistic Strategy that Covers Innovation&Delivery of Converging Emerging Technologies to Provide the Optimal Value for Your Customer
Innoverview
September 16, 2019
"On Sept.16th, We (Jokia Yin and InnoKOL) had a fascinating two-hour-long conversation with Mr.William(Bill) M. Genovese ,the Vice President,Corporate Strategy, Planning and Research-Banking and Financial Markets of Huawei Technologies,talking about his 20+ years C-suite technology& business leadership experience and deep insights on the challenges& opportunities of emerging technologies such as AI,Blockchain and IoT. "
Tags: Customer Experience, Digital Transformation, Innovation
4 Panels
Blockchain: China's Story
Equal Ocean
April 25, 2020
A panel discussion with three other experts on Blockchain in China. Key takeaways from the five discussion topics are below.
1. The Concept
https://equalocean.com/financial/20200429-the-concept-key-takeaways-from-webinar-blockchain-chinas-story
2. Adoption
https://equalocean.com/financial/20200430-adoption-key-takeaways-from-webinar-blockchain-chinas-story
3. States Support
https://equalocean.com/financial/20200506-government-support-key-takeaways-from-webinar-blockchain-chinas-story
4. Blockchain and COVID-19
https://equalocean.com/financial/20200506-blockchain-and-covid-19-key-takeaways-from-webinar-blockchain-chinas-story
5. Blockchain in 2020
https://equalocean.com/high-tech/20200507-the-future-key-takeaways-from-webinar-blockchain-chinas-story
Academic & Technology Keynote Panel: "Technological innovations and industry influence and impact"
G2E Asia 2019 Financial Technology Forum - Macao
May 22, 2019
Academic & Technology Keynote Panel: "Technological innovations and industry influence and impact" Moderated by Professor Joseph Chan, Programme Lead, Business Design and Innovation, The University of Hong Kong
Panelists:
-Doctor Cong Wang, Deputy Director of Decentralized Trust Computation Research Centre, City University of Hong Kong
-Doctor Man Ho Au, Assistant Professor, Department of Computing, The Hong Kong Polytechnic University
- William Genovese, Vice President, Corporate Strategy Planning – Banking, Financial Services and IT Services Solutions at Huawei Panel Questions: 1. Can you please share with us some of your key research findings and developments? 2. Which industry do you focus on and how your research and innovation would be best influencing and impacting, or even in what areas are their disruptive innovations? 3. The topic of transactions and payments is always a key part in the commercial world, especially we have progressed beyond, I would say, internet-plus age via mobile device or digital wallet (including cold wallets). Can you share your insights on this? 4. You are all experts on Blockchain, on its technology development and potential adoption. One of the key foundation principles in blockchain is about its ledger system in the distributed network. With that, we can see the new digital economy with new value created from it (I don't mean crypto here). It will be so powerful that it may even be more than FinTech itself. What is your view on this? 5. And furthermore, digital rights management is what makes it happen. Your take on digital rights management? 6. Closely related to this topic is cloud computing. Apart from the current cloud software and datawarehousing, what do you see the future bringing, driven by cloud computing? In particular, the implication of device development, transaction processing, or even in the academic field, of the future research and innovation direction?
Tags: Blockchain, Digital Disruption, Emerging Technology
HKUST x FTAHK Lunch Panel: Fintech in Greater Bay: Opportunities and Strengths of the Region
HKUST Business School
October 30, 2018
As part of the Fintech Education Week 2018 led by Invest HK, a panel talk entitled “Fintech in Greater Bay: Opportunities and Strengths of the Region”, jointly organized with the Fintech Association of Hong Kong (FTAHK), was held on October 30. Over 120 alumni and industry representatives were among the audience.
The talk was moderated by alumnus Professor Kai-Lung Hui, Chair Professor of Information Systems, Business Statistics and Operations Management, and Co-Director for Dual Degree Program in Technology & Management and MSc in Financial Technology. Other panel members were alumnus Jonathan Cheung, Director of Strategic Partnership at Nova Credit, and two Co-Chairs of FTAHK committee on China Greater Bay Area: William Genovese, Vice President for Corporate Strategy, Financial Services at Huawei and Hayden Lau, Associate at DLA Piper.
Tags: Digital Transformation, Ecosystems, Innovation
Financial Institutions and Blockchain - Panel Leader and Moderator - Block 020 Summit, Hong Kong
Block020
May 08, 2018
Panel Discussion covering Financial Institutions and Blockchain from the perspective of industry use cases and the "killer app", business value impact in terms of cost reduction, customer experience, and revenue due to new services. We also discussed the Next Generation Blockchain in 2020-2025, and what other converging technologies may impact blockchain and how in it's evolution in context to financial institutions.
The role of technology in disabling and building trust, why Sentiment analysis might be a good signal for the past, but a poor signal for the future, why leadership needs to move from deterministic thinking to probabilistic thinking
HA:KU Global
November 09, 2020
In today’s dialogue we explore, the role of technology in disabling and building trust, why Sentiment analysis might be a good signal for the past, but a poor signal for the future, why leadership needs to move from deterministic thinking to probabilistic thinking to expand future horizons, the dangers of using viral content to inform foresight and why we need leadership that has the courage to take risks especially in deep uncertainty.
Future Intelligence Leadership Fireside Chat No. 3: Leadership Risk Readiness
HA:KU Global
August 25, 2020
Global Leadership Series: Fireside-Chat #3 - LEADERSHIP RISK READINESS, Inside Out and Outside In with Bill Genovese
1. What is the future of Risk assessment, utilizing financial services as a context
2. How do outside in and inside out perspective influence risk assessment
3. How can leadership utilize future intelligence to foresee risks and new opportunities.
Tags: Emerging Technology, Future of Work, Leadership
Ask the Expert: The Synergy Between 5G and Fintech
Enterprise Management 360
April 16, 2020
The Synergy Between 5G and Fintech
As industries eagerly await the ubiquitous roll-out of 5G, fintech in particular is raring to go. The opportunities that the next generation of connectivity will bring to the field are many, paving the way for new and improved financial services.
To get a clearer idea of fintech’s 5G-driven future, and understand who the major players will be, we spoke with Bill Genovese, Vice President Corporate Strategic Research and Planning Banking, Financial Markets at Huawei. Tune in to hear Bill’s expertise on the matter and what his predictions are for fintech in 10 years’ time.
Futures Intelligent Leadership: Innovative Wisdom for Future-Ready Leadership Episode 10: When to Follow the Herd & When to Trust Yourself, Outside-In Noise & Fear, Leadership Empathy & Authenticity With Bill Genovese & Loretta Breuning
HA:KU Global
March 13, 2020
Episode 10 of the Futures Intelligent Leadership Flowcast: When to Follow the Herd & When to Trust Yourself, Outside-In Noise vs inside-out perception, Facing Fear, and Leadership Empathy & Authenticity With Bill Genovese (VP Corporate Strategy Huawei) and Loretta Breuning, PhD, PhD (Author of "Habits of a Happy Brain")
IASA: The Business Innovation Leadership and Technology (BIL-T) Conference Series: Digital Business: Designing the Future - Next Generation Digital Financial Services
IASA
July 31, 2020
The theme for our 30 July 24-hour event is Digital Business: Designing the Future. With the backdrop of the accelerating digital transformation of our world, and as a result of the pandemic, a new ability to question our assumptions, we have an opportunity to step back and reimagine a better future.
iasaglobal.org
Tags: Digital Disruption, Digital Transformation, FinTech
The Huawei Blockchain Story
101 Blockchains
June 17, 2020
Digitisation of international trade and international trade finance involves a large number of parties and variables that communicate information and exchange “values”. A possible solution is represented by blockchain, which uses consensus among participants to allow each transaction to be shaped, in spite of the absence of a trusted central authority.
This virtual conference illustrates how blockchain technology will be leading the current digital transformation, showing the benefits blockchain will bring to the world of International trade finance, solving real basic problems, removing friction and pain points.
Tags: Blockchain, Digital Disruption, Emerging Technology
"Quantum Technologies in Finance – Separating the Hype from the Practical Realities"
FTAHK (FinTech Association of Hong Kong), Huawei Technologies
October 23, 2019
In this event, we will discuss what the “umbrella” of quantum technologies really is - and what it is not - in terms of practical realities and industry applications and scenarios in the short term and beyond. Within this context, we will discuss the impact and benefits in terms of industry applications and specifically to financial services. We’ll discuss the impact to other technologies such as AI – Machine Learning and Blockchain, and conclude the discussion with a demonstration of Huawei’s HiQ Quantum Simulator to illustrate a specific Quantum Computing and algorithm use case scenario.
Speakers: William Michael Genovese, Dr. Man-Hong Yung, Wuxingyao (Panelist)
RICS GBA Conference 2019: Responsibilities, challenges and opportunities amid cross-border integration
RICS
September 11, 2019
RICS the GBA Conference 2019 Responsibilities, challenges and opportunities amid increased cross-border integration held September 11th, 2019 in Shenzhen, China. I presented the following topic:
"Analysis of the development potential of finance and technology in the GBA" and I also participated as a panelist in the following panel discussion:
"How to gain insight into the trend of market investment strategy and promote the optimization and integration of resources under the premise of realizing capital circulation in the greater bay area?"
Our (Huawei) Blockchain Journey and Vision
Blockchain Summit Hong Kong
February 28, 2019
Blockchain Summit Hong Kong is the leading blockchain for business event in Asia.
Connecting over 200 industry leaders, business decision makers and tech innovators, Blockchain Summit Hong Kong is a 1 day conference and exhibition dedicated to the business of blockchain and distributed ledger technology (DLT).
Based on unrivalled content, 60 visionary speakers and exceptional networking opportunities, Blockchain Summit Hong Kong is a must-attend event to understand the challenges and opportunities of our blockchain future.
Next Generation Digital Financial Services
HKU (Hong Kong University) FinTech Course Program
April 02, 2020
This week on the Introduction to FinTech course Huawei's Vice President of Corporate Strategy Planning, Bill Genovese, provides an interesting discussion on next generation digital financial services.
'There's really three forces out there right now that are changing the future of society and business models delivering them: Technology ... business model evolution ... and the sharing economy.'
View:
Part I
https://lnkd.in/fgUQ2G6
Part II
https://lnkd.in/ffaPKUW
Login into the course: https://lnkd.in/f6Ga6ga
Tags: Digital Disruption, Digital Transformation, FinTech
AI and Financial Services
HKU (Hong Kong University) FinTech Course Program
February 27, 2020
This week on the Introduction to FinTech course Huawei's Vice President of Corporate Strategy Planning, Bill Genovese, provides an interesting discussion about the use of Artificial Intelligence in financial services:
'When we talk about artificial intelligence, it's often thrown about and positioned into a corner, such as robotics, or natural language processing. But it's really a basket term of technologies that are being applied in financial services as well as other sectors to help us all get to embedded or ubiquitous next generation digitial financial services"
View on:
YouTube: https://lnkd.in/fBDqVq8
Login into the course: https://lnkd.in/f6Ga6ga
Next Generation Digital Financial Services - V School Ecosystem Webinar
V School
May 11, 2021
In this session, we will discuss "Next Generation Digital Financial Services". The scope is the potential forecast and reality of what may occur for digital financial services only in the next generation, or our children's lives. It's very challenging to forecast beyond this. In addition, contextually we all want to share with and develop our children to cultivate them to adopt and drive digital changes and applications to modernize financial services for future generations.
The following topics will be covered:
1. The shifting landscape and paradigm: Industry Trends and Observations
2. Next Generation Digital Business Models
3. Digital Financial Services Innovation Archetype Leaders in the next 3-5 years
4. Digital Transformation Technology Accelerators and their applications in the industry
5. Future thoughts
6. Q&A
Tags: Digital Disruption, Digital Transformation, FinTech
A Moment of Leadership Resilience with HA:KU.global
HA:KU Global
March 26, 2020
A moment of Leadership Resilience with HA:KU.global.
In this special episode of the Futures Intelligent Leadership Flowcast, HA:KU.global advisors share their insights and tips for leadership during these times of complexity, uncertainty and exponential change.
SUMMARY OF INSIGHTS:
Tyler Mongan - Two types of resilience. (1) Find Physiological resilience through HRV (2) Find Results resilience through attention.
Armon Owens - As a leader you cannot assume the state of others that are emotionally compromised.
Bill Genovese - You need both Outside-In and inside-out perspectives to take a more holistic and adaptive view.
John A. Sweeney - Even though you need to take extreme measures now, it is important to also consider second and third order impacts of decision making.
Loretta Breuning, PhD - The brain is looking for prediction to stimulate dopamine as we confirm the prediction. This is difficult in times when we cannot see the future.
Luke van der Laan - We need leaders to show they are part of the global community by giving. Not to self isolate and retreat from a world that needs them.
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Watch the full video episode here:
https://lnkd.in/fxwdqQ6
Next Generation Digital Financial Services - Global Lynx Ecosystem Webinar
Global Lynx
April 29, 2021
In this session, we will discuss "Next Generation Digital Financial Services". The scope is the potential forecast and reality of what may occur for digital financial services only in the next generation, or our children's lives. It's very challenging to forecast beyond this. In addition, contextually we all want to share with and develop our children to cultivate them to adopt and drive digital changes and applications to modernize financial services for future generations.
The following topics will be covered:
1. The shifting landscape and paradigm: Industry Trends and Observations
2. Next Generation Digital Business Models
3. Digital Financial Services Innovation Archetype Leaders in the next 3-5 years
4. Digital Transformation Technology Accelerators and their applications in the industry
5. Future thoughts
6. Q&A
Tags: Digital Disruption, Digital Transformation, FinTech
Margin Call - Episode 5 - Enterprise Architecture, Blockchain, Digital Privacy, and Disruption
London School of Economics and Political Science - Graduate Management Society
March 04, 2019
Margin Call is an in-depth interview series aimed at educating and inspiring listeners about Treasury Management and Monetary Economics. Our show offers a platform for industry experts to share their ideas, career stories, and trade secrets to students and practitioners alike. Our guests are professionals of diverse career backgrounds and specialties. Margin Call is currently published and sponsored through the Graduate Management Society at the London School of Economics and Political Science.
Towards a Trusted Digital World - The Huawei Blockchain Whitepaper
Huawei Technologies
April 18, 2018
Huawei blockchain cloud services are based on open source techniques in data management, security encryption and other core technologies accumulated over the years. Huawei’s blockchain cloud service is an easy-to-use, flexible and efficient universal and basic technology, focusing on helping developers build enterprise-class blockchain industry solutions on cloud and Huawei applications quickly and efficiently. Our core vision architectural guiding principles and objectives for blockchain solutions are based on identity management and privacy, usability/applicability, interoperability/programmability, performance and scalability, and cross-chain integration and processing. In this whitepaper, to coincide with our initial release of our blockchain service, we explain our vision and provide a glimpse of the road ahead and how we see some of the possibilities of this exciting technology being applied.
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Three Questions and Answers for Quantum Computing
Darkest before the Dawn - Words of Encouragement
Banking leaders are learning digital transformation is as much about management attitudes as it is technology
The CFO-CIO Partnership for Digital Convergence
