The Unexpected Character Trait Every Leader Needs Now
ChiefExecutive
December 12, 2023
If an executive doesn’t demonstrate grace in their management style, odds are division and polarization will perpetuate in their culture.
See publication
Tags: Coaching, Diversity and Inclusion, Leadership
Opinion: How can leaders prepare for AI? By leaning into their humanity.
Crain's Chicago Business
October 12, 2023
See publication
Tags: Careers, Diversity and Inclusion, Leadership
American workers are feeling trapped as the pendulum swings back in favor of employers. But managers shouldn’t think they have all the power
Fortune
October 03, 2023
Employees are being cautious–and there's a renewed sense of hubris among managers.
See publication
Tags: Careers, Diversity and Inclusion, Leadership
In An Age of Dwindling Loyalty, Here’s The Key to Retaining Top Employees
ChiefExecutive
May 10, 2023
Hint: It may cost you in the short term but save you long term.
See publication
Tags: Careers, Diversity and Inclusion, Leadership
Want More Board Experience? Look Outside the Corporate World
ChiefExecutive
April 19, 2023
Three ways nonprofit organizations can help broaden your skills and result in future opportunities.
See publication
Tags: Careers, Leadership, Management
Hope To Serve on a Corporate Board? Focus On Your ‘Why’ And ‘For Whom’
ChiefExecutive
April 14, 2023
After a long tenure at AT&T, this CEO thought carefully about her transition to board service. Here's what she learned.
See publication
Tags: Careers, Leadership, Management
When It Comes To DEI, Pivot at Your Own Peril
ChiefExecutive
March 30, 2023
The tech slowdown, and fears of a broader recession have led companies to slash diversity, equity and inclusion budgets. It's a short-sighted move.
See publication
Tags: Diversity and Inclusion, Leadership
What to do when your career feels like it’s stagnating
Fortune
February 23, 2023
Existential questions about work could be an indicator your career is stagnating.
See publication
Tags: Change Management, Diversity and Inclusion, Leadership
It’s Easy for Leaders to Play the Blame Game. Don’t.
ChiefExecutive
February 08, 2023
Disparagement of past leadership is a common technique for new CEOs—or C-Suite leaders—who view themselves as change agents. It usually backfires.
See publication
Tags: Coaching, Diversity and Inclusion, Leadership
Your Employees Have Side Hustles? Good For Them—And You
ChiefExecutive
January 19, 2023
CEOs who support their employees as they work and thrive will build loyalty and boost retention.
See publication
Tags: Future of Work, Leadership
CEOs, Help Your Board Help You
ChiefExecutive
December 12, 2022
Former AT&T Business CEO Anne Chow says that, with so many risks for boards to manage, what they most need is greater visibility inside the organization.
See publication
Tags: Leadership
Redefining When Work Happens
ChiefExecutive
October 27, 2022
Competing for talent in the current climate means that CEOs must rethink the whole notion of company time.
See publication
Tags: Diversity and Inclusion, Leadership
Bosses need to accept that employees choose what the future of work looks like
Fortune
October 07, 2022
Not a day goes by without some indication that the dynamic of work has shifted–perhaps for good.
See publication
Tags: Diversity and Inclusion, Leadership
To Become Genuinely Inclusive Leaders, We Must Learn From Our Missteps
ChiefExecutive
August 25, 2022
Exposing the rationale behind why decisions have been made can help make all employees feel like part of the team.
See publication
Tags: Diversity and Inclusion, Leadership
Diversity is not ‘a journey.’ Here’s why soft language in DEI may actually make it more difficult to achieve hard results
Fortune
June 22, 2022
The word “journey” is overused in the corporate world–and it’s easy to see why. Saying you’re on a journey implies your job isn’t–and perhaps never will be–done.
See publication
Tags: Diversity and Inclusion, Leadership
Reinventing a new reality…together
LinkedIn
November 16, 2021
2021 has thus far proven to be a year of extraordinary progress and adaptability in the face of unprecedented challenges for society, including businesses of every size. No longer in early pandemic survival mode, our collective efforts and learnings have been the guiding light to our next reality, where the very nature of how we live, work, and play continues to shift and evolve.
See publication
Tags: Management, Leadership, Culture
Cybersecurity in a 5G world
LinkedIn
June 24, 2021
Data has never been more critical in enabling us to garner more intelligence about how we're operating and to move forward. Research tells us what's working and what's not. So our annual AT&T Cybersecurity Insights Report is a great tool for any CTO, CIO, CEO (or for anyone) trying to discern whether you’re keeping pace with best practices and industry standards.
See publication
Tags: Cybersecurity, Management, Leadership
Champions for Change: Preparing for the Future of Work
LinkedIn
June 17, 2021
Throughout my 2021 video series, Champions for Change, I’ve had the incredible opportunity to interview leaders driving all types of change in the workplace across industries. And have found this opportunity to connect with colleagues, clients, and kindred spirits greatly rewarding. Without further ado, my latest guest is indeed a kindred spirit when it comes to data-driven outcomes. After all, you can’t improve your outcomes if you can’t measure them. Janet Foutty is the Executive Chair of the Board for Deloitte US.
See publication
Tags: Leadership, Culture, Future of Work
Advancing education today, tomorrow, together
LinkedIn
May 27, 2021
You probably already know how energized I am by all of my customer relationships across an entire spectrum of industries from manufacturing to finance to healthcare. But education is especially edifying. Because through education, we are shaping the future—for our next generation of leaders, for society, and even for the world.
See publication
Tags: Leadership, Culture, Diversity and Inclusion
Champions for Change: Taking bold action to impact social change
LinkedIn
May 17, 2021
In case this is your first time tuning in to my video series, Champions for Change, I’ve been tapping into the wisdom of leaders driving all types of change in the workplace across various diverse industries. It’s hard to believe we’re already on episode five! I’ve truly enjoyed this chance to connect with colleagues, clients, and kindred spirits alike. Speaking of which, my latest guest is a fellow champion of small businesses across the country. Glenda McNeal is the President of Enterprise Strategic Partnerships at American Express.
See publication
Tags: Social, Leadership, Culture
Hand in Hand with Technology: Education
LinkedIn
May 10, 2021
In the hands of great teachers and academic institutions, digital #technology can be transformational in unlocking the potential of future generations. It’s all about how we integrate those efforts and continue to share each other’s learnings along the way. Just recently, we had the opportunity to ask former U.S. Secretary of Education Arne Duncan about his thoughts on the digital divide and how we can upgrade our education system. Here are some takeaways:
See publication
Tags: Emerging Technology, Innovation, Leadership
Celebrating Asian & Pacific Islander Heritage Month
LinkedIn
May 02, 2021
I am proud to be an #AsianAmerican, and grateful for my origin story as the daughter of immigrant parents who gave me a multicultural foundation. As we begin this Asian & Pacific Islander Heritage month, there’s no better time to reflect on how much I learned from the wisdom of my hardworking parents who taught me the importance of education and lifelong learning, the responsibility of being in service to others (especially our community), the imperative of being the best that I could be to have the greatest impact possible, and the possibilities of boundless opportunity to change the world around me.
See publication
Tags: Leadership, Culture, Education
Champions for Change: How integrated learning supports the next generation of talent
LinkedIn
April 29, 2021
As part of my video series, Champions for Change, we shine the spotlight on leaders who are driving change in a diverse range of industries. In the latest discussion, I talked with Terrence Cheng, Technology Director at the University of Connecticut-Stamford, about how technology is transforming higher education and opening new doors for collaboration with the business community.
See publication
Tags: Innovation, Leadership, Culture
Champions for Change: Using Tech to Build a Safe and Sustainable City
LinkedIn
April 14, 2021
In my 2021 video series, Champions for Change, I’m gaining the wisdom of leaders driving all types of change in the workplace across industries. In the third episode, I was thrilled to talk with my client Michael Sherwood, who has the unique, exciting role as Chief Innovation Officer for the City of Las Vegas. (By the way, if you didn’t know, I’m a huge Raiders fan.)
See publication
Tags: Innovation, Sustainability, Leadership
The future of fandom
LinkedIn
April 06, 2021
We’re reaching the crescendo of pro basketball and hockey seasons. Baseball and concert seasons are just beginning. And you know what? It’s wonderful to start seeing fans back in seats again.
See publication
Tags: Culture
3M Board of Directors
3M
February 08, 2023
See publication
Tags: Innovation, Leadership, Management
Girl Scouts of the USA
Girl Scouts of the USA
January 02, 2020
Girl Scout Mission: Girl Scouts builds girls of courage, confidence, and character, who make the world a better place.
100+ Years: Founder Juliette Gordon Low organized the first Girl Scout troop on March 12, 1912, in Savannah, Georgia.
An American Institution: Girl Scouts of the USA was chartered by the US Congress on March 16, 1950.
Still Growing Strong: Today, there are 2.7 million Girl Scouts—1.9 million girl members and 800,000 adult members working primarily as volunteers.
Empowering Girls: \As Girl Scouts, girls discover the fun, friendship, and power of girls together. Girls grow courageous and strong through a wide variety of enriching experiences, such as field trips, skill-building sports clinics, community service projects, cultural exchanges, and environmental stewardships.
Girl Scouts helps girls develop their full individual potential; relate to others with increasing understanding, skill, and respect; develop values to guide their actions and provide the foundation for sound decision making; and contribute to the improvement of society through their abilities, leadership skills, and cooperation with others.
Around the Globe: Girls at home and abroad participate in troops and groups in more than 92 countries through USA Girl Scouts Overseas, and over 100 local Girl Scout councils offer girls the opportunity for membership across the United States.
An International Family: Through its membership in the World Association of Girl Guides and Girl Scouts (WAGGGS), Girl Scouts of the USA is part of a worldwide family of 10 million girls and adults in 146 countries.
A Pivotal Part of Women's History: More than 59 million women in America today enjoyed Girl Scouts during their childhood—and that number keeps on growing as Girl Scouts of the USA continues to inspire, challenge, and empower girls everywhere.
See publication
Tags: Leadership, Culture, Diversity and Inclusion
Asian American Justice Center
Asian American Justice Center
March 01, 2019
Founded in 1991, the Asian American Justice Center works to advance the human and civil rights of Asian Americans, and build and promote a fair and equitable society for all.
The Asian American Justice Center is one of the nation's leading experts on issues of importance to the Asian American community including: affirmative action, anti-Asian violence prevention/race relations, census, immigrant rights, immigration, language access, television diversity and voting rights. Our expertise is widely acknowledged: in the media, by the public and lawmakers at the very highest tiers of government.
Since our founding, along with our affiliates – the Asian Pacific American Legal Center in Los Angeles, the Asian Law Caucus in San Francisco and the Asian American Institute in Chicago – we have enacted a sweeping range of programs on critical national issues that enrich, enhance and serve our communities all across the country.
See publication
Tags: Leadership, Culture, Diversity and Inclusion
New Jersey Chamber of Commerce
New Jersey Chamber of Commerce
December 02, 2014
The New Jersey Chamber of Commerce is a business advocacy organization based in Trenton. Created in 1911, the State Chamber staff represents its members on a wide range of business and education issues at the State House and in Washington. The organization also links the state’s local and regional chambers on issues of importance through its grassroots legislative network.
See publication
Tags: Leadership, Culture, Diversity and Inclusion
Chief Executive Officer - AT&T Business
AT&T
September 02, 2019
Leads the company’s Business Solutions unit, comprising of over 30K employees who serve nearly 3 million business customers in more than 200 countries and territories around the world, including nearly all of the world’s fortune 1000 companies. Enterprise wide responsibility for all business sectors including small and medium sized businesses, global multinationals, and public sector clients. P&L ownership spanning all of AT&T's business services across wireless, networking, cybersecurity, IoT, and advanced managed solutions, covering more than $35B in revenues.
See publication
Tags: Diversity and Inclusion, IoT, Telecom
President - National Business
AT&T
April 03, 2017
Apr 2017 - Aug 2019
Leads over 12,000 business professionals who support 95 percent of AT&T’s business customers nationwide. Oversees customer experience, management of direct and indirect sales channels, call center support, and DIRECTV for Business across numerous business segments. P&L ownership for the small and medium sized business market, covering over $13B in revenues. Responsible for developing and delivering AT&T’s full suite of solutions inclusive of wireless, networking, and value-added services as well as end-to-end customer experience serving this vital market segment. Strategic and operational leadership of indirect channel programs enterprise wide including Solution Providers, Master Agents, and Value Added Resellers.
See publication
Tags: Customer Experience, Leadership, Marketing
President - Integrator Solutions
AT&T
January 04, 2016
Jan 2016 - Mar 2017
Leads a team of over 6000 industry professionals around the globe who are responsible for developing and delivering integrated solutions for AT&T’s largest multinational business customers as a direct channel as well as through strategic partnerships. Global responsibilities include sales and end-to-end relationship management for both System Integrator and Energy verticals, multi-billion dollar P&L ownership for these segments as well as for AT&T’s Sourcing business, and customer service operations for complex managed services across all client verticals.
See publication
Tags: Customer Experience, Management, Leadership
The Leader's Guide to Unconscious Bias: How To Reframe Bias, Cultivate Connection, and Create High-Performing Teams
Most Powerful Women
Anne Chow | 2021 Most Powerful Women
AT&T’s Anne Chow: Creating a Safe Workplace
The Unexpected Character Trait Every Leader Needs Now
