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Kathy Kent Toney

CEO & Founder at Kent Business Solutions

Kansas City, United States

Kathy Kent Toney is the co-author of the best-selling IT book on Amazon, No-Nonsense Digital Transformation. On the launch date, it achieved: #1 New Release and #2 Best Selling book in Information Technology, and a #3 ranking in AI & Semantics.

Kathy is the CEO and Founder of Kent Business Solutions. She is a certified Six Sigma Black Belt and Professional Scrum Master with over 35 years of progressively responsible experience in Business Process Improvement (BPI), Scrum, Voice of the Customer (VOC), process automation, project leadership, team facilitation, marketing, market research, business development, sales operations, project controls, and proposal development roles.

She has spent her professional career in a variety of industries, including Aerospace, Manufacturing, Animal Health, and Market Research. She has over 20 years of experience working for two Fortune 100 companies, Northrop Grumman Corporation and Honeywell International.

One of her significant achievements involved leading a cross-functional team to develop a sales process that contributed towards revenue growth from $80M to ~$220M over a period of eight years. This process was also nationally recognized as best-in-class in the Department of Energy’s network of National Labs and manufacturing facilities and was included in Honeywell Federal Manufacturing and Technologies'* winning Malcolm Baldrige application.

Kathy is passionate about solving business problems for which there are no apparent solutions, and it must be done while satisfying her customers. She is both a logical and a creative thinker, which allows her to navigate successfully through tough business challenges. Her ability to gain support from team members, while tactfully holding them accountable to project milestones, allows her to champion projects that yield excellent results--creative solutions that work as they are intended to work.

Kathy graduated Magna Cum Laude with a BA degree in Business Administration from Graceland University. She also is certified as a Lean Professional, Kaizen Facilitator, and Change Management Specialist.

When she is not helping businesses, Kathy helps individuals overcome what life throws at them as a Certified Life Coach.

Kathy lives in the Kansas City area where she enjoys spending her leisure time with her grown daughter, her friends, and her two dogs. She also is actively involved in her church in the areas of prison ministry and worship leading.

Available For: Advising, Consulting
Travels From: Kansas City, MO

Kathy Kent ToneyPoints

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Service Provider
Theatre: North America

Areas of Expertise

Agile 30.05
AI 31.28
Customer Experience
Digital Transformation 31.32
Innovation 30.04
Leadership 32.29
Project Management 31.33
Emerging Technology 30.06
Management 30.36
Health and Wellness 30.10
Mental Health 30.45
Culture 30.18
Business Continuity 30.23

Industry Experience

Aerospace & Defense
High Tech & Electronics
Professional Services

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18 Article/Blogs
2 Things You Can Do to Help Meet Your Commitments
Kent Business Solutions
November 29, 2021
How many times have you said you would do something for a client or colleague, and you didn’t deliver as promised? Ugh, it’s certainly not a great feeling, especially if you lost their trust or even their business.

There is a better way! You can help prevent similar situations from occurring again by doing two things. I’m sure you’ve heard these “two things” many times before, but I know for me, I like to listen to things repeatedly to remind me of their importance.

Check out my latest blog to find out!

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Tags: Culture, Leadership, Management

Do These Three Things to Help Transform Your Culture
Kent Business Solutions
November 12, 2021
How does a business leader transform their culture for success?

Many executives, unfortunately, don't have an answer to this question, but knowing the answer is all-important, especially when undertaking digital transformation initiatives.

Check out my blog to find out how!

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Tags: AI, Digital Transformation, Leadership

3 Tips on How to Lead a More Serene Life
Kent Business Solutions
November 02, 2021
How many of you sometimes find it difficult to slow down and collect your thoughts when under stress? Or, you get so excited that it negatively affects your ability to sleep? Or, on occasion, you experience both but at the same time?

As business leaders, it's so important to manage our stress and lead more serene lives. Check out these three tips to help you down that path!

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Tags: Mental Health

3 Tips to Help Your Business Thrive, Not Just Survive
Kent Business Solutions
October 22, 2021
How many of you are trying to determine your next best steps during these ongoing, uncertain times?

You’re not alone! With so many unknowns plaguing business owners and leaders these days, it can be challenging to know how to best position businesses for success—to thrive, not just survive.

Check out how you can help your business overcome obstacles to become the best it can be!

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Tags: Business Continuity, Leadership, Management

4 Tips to Help You Become More Decisive
Kent Business Solutions
October 06, 2021
Many people are reeling with all the crazy things going on in the world and our business lives. It's not surprising many people are struggling with indecisiveness.

So how do you rise above these challenges to become more decisive?

Check out these four tips!

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Tags: Leadership, Management

3 Steps Towards Improved Communications in the Workplace
CEOWorld Magazine
October 06, 2021
Imagine the following scenario: A business leader is excited about a project, and he calls someone into their office to talk about it. After they have enthusiastically shared their thoughts, they say: “Okay, go take care of it.” The employee walks out the door having no idea what the actual problem is, what the scope or requirements look like, and they are scratching their heads in the process.

Maybe you don’t need to imagine this because this happens more than you would like in your organization.

Check out my latest CEOWorld Magazine article to find out how to improve workplace communications!

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Tags: Culture, Leadership, Management

3 Attitudes to Embrace to Help You Thrive During Stressful Times
Kent Business Solutions
September 20, 2021
Have you ever been to a wedding, and the wedding singer goofed up big time?

Then I have a story to tell! That was me in my first professional wedding gig. Check out my story and the lessons I learned while under fire that just might help you!

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Tags: Health and Wellness, Leadership, Mental Health

4 Tips to Increase Your Perseverance & Endurance
Kent Business Solutions
September 14, 2021
Are these current less-than-ideal circumstances testing your ability to be resilient? Could you use some tips for increasing your perseverance and endurance?

Then check out the lessons I learned while working in a chocolate-covered almond factory!

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Tags: Leadership, Project Management

4 Ways to Gain a Mindset That Leads to Digital Transformation Success
Kent Business Solutions
September 08, 2021
Did you know that over 70% of all digital transformation efforts regularly fail? There are many reasons for this, but many of these projects never succeed due to one often overlooked factor—not having the right organizational mindset.

So, what are the qualities of a great mindset? Check out this to learn how!

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Tags: AI, Digital Transformation, Leadership

3 Techniques You Can Implement Today to Improve Your Processes
Kent Business Solutions
September 07, 2021
Head Coach Andy Reid of the Kansas City Chiefs is an amazing study in leadership principles, particularly in the area of process excellence. Check out how you can easily implement a few of these approaches to improve your own processes, courtesy of Andy Reid!

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Tags: Leadership, Management, Project Management

5 Tips to Increase Your Leadership Savviness
Kent Business Solutions
September 01, 2021
Sav-vi-ness. I love how that word rolls off the tongue! And it’s a quality we would all do well to embrace. It means "shrewdness and practical knowledge; the ability to make good judgments." You combine that with "leadership," and that's a winning combo!

So, what does it take to increase your leadership savviness? Check out these five tips for raising your quotient!

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Tags: Leadership

4 Truths About Digital Transformation You Need to Know
Kent Business Solutions
August 27, 2021
There has been much talk these days about Digital Transformation (DX), yet there is still much perplexity around this topic. Therefore, I’d love to clear up some of the confusion by describing four simple truths or benefits of DX that business leaders need to know—to make more informed decisions for their companies.

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Tags: AI, Digital Transformation, Emerging Technology

4 Leadership Tips for Achieving Your Pie-in-the-Sky Goals
Kent Business Solutions
August 26, 2021
The Kansas City Chiefs are a living testimony of how great leadership can transform a franchise. Check out these four leadership principles inspired by Brett Veach, the Chiefs' GM, that set them on a trajectory to become LIV Super Bowl champs.

AP Photo/Matt York

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Tags: Leadership

The One Thing All Manufacturing Product Managers Need to Know
Kent Business Solutions
August 25, 2021
In our post-pandemic business environment, how do manufacturers not just survive but thrive? With tight budgets, how do they also develop innovative products and get them to market more quickly?

All manufacturing product managers need to know the one thing that's the answer to both questions! In a nutshell, it's Scrum. And I’m not talking about a rugby move...

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Tags: Agile, Project Management

3 Wrongs You Need to Get Right That Kill 70% of Digital Transformations
Kent Business Solutions
July 01, 2021
The road to digital transformation is littered with many disastrous results. Countless companies begin their transformation journeys with high hopes and grand plans yet often don't achieve their goals. But then, there's another end of the spectrum where companies know projects will fail from the very beginning!

Check this out: a series of studies conducted by several heavy hitters (the likes of McKinsey, Oxford University, and KPMG) revealed that 70% of all respondents said they knew an IT project they were about to start would fail from the onset.

With all these grim realities, how does a business leader ensure success from the onset? One way to go about it is preventing those things that could go wrong. Check out these three things you need to get right if you want your digital transformation projects to succeed.

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Tags: AI, Digital Transformation, Leadership

My Digital Transformation Beginnings
Kent Business Solutions
June 30, 2021
When I started my career as a budget analyst years ago, little did I know that I would be involved in digital transformation implementations. That term was not even in existence at the time!

Check out my blog that describes how I got started.

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Tags: Digital Transformation

Is Your Organization Missing the Digital Transformation Boat?
Kent Business Solutions
June 28, 2021
With each passing day, the importance of digital transformation grows, and the savviest CIOs and business leaders recognize this. A recent Gallup survey discovered that 60% of executives have line items in their budgets for purchasing virtual tools.

And yet, many companies have been slow to embrace digital technologies, even though their use is trending upward. Just take a look at Blockbuster—their refusal to do so obviously didn’t end well! Their demise proves that embracing digital transformation is essential for businesses—not only to survive but thrive and grow.

You certainly don’t want to miss the digital transformation boat! Check out this blog to learn more!

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Tags: Digital Transformation, Innovation, Leadership

6 Team Building Tips from the Leader of the Band
Kent Business Solutions
March 15, 2021
One essential building block for true transformation to occur is great teamwork. Since I’ve learned so much about this from leading a band, I thought it would be great to give you some real-life examples to illustrate some team-building best practices you can apply to your own teams.

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Tags: Culture, Leadership, Project Management

1 Book
No-Nonsense Digital Transformation: A Step-by-Step Roadmap for Your Digital Journey
Kent Business Solutions
November 17, 2021
Did you know that 84% of all Digital Transformation (DX) projects fail?
Are you a business leader contemplating DX projects and are concerned that they could become another statistic?
The good news is that the new book, No-Nonsense Digital Transformation, can help ensure success.

The authors of this book know this subject inside and out. Michael Cantu and Kathy Kent Toney have over 50 years of digital transformation and project management experience, with a track record of successful DX implementations across multiple Fortune 10 and 100 companies.

“…with Michael and Kathy's new book, you can take the plunge with confidence. It gives clear step-by-step guidance on how to deliver a successful digital transformation. This book tells you everything you need to know to avoid the common pitfalls and set yourself up to join the 16% of successful projects. Not only does it tell you how to do it, but it explains it in a way that is easy to understand and implement. I highly recommend it."
- Gordon Tredgold – Global Guru Top 10 Leadership Expert and Speaker

Take the journey with them. It's a one-hour read you won't regret!

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Tags: AI, Digital Transformation, Leadership



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Kathy Kent Toney