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Kathy Kent Toney

Chief AI Strategist & Founder at Kent Solutions

Kansas City, United States

Kathy Kent Toney is the Owner and Founder of Kent Solutions, LLC, where she helps businesses harness the power of AI-driven solutions, sales and marketing automation, workflow automation, and business process improvement. She is the co-author of the Amazon best-selling book No-Nonsense Digital Transformation, which launched as a #1 New Release and #2 Best Seller in Information Technology, and ranked #3 in AI & Semantics.

A certified Six Sigma Black Belt and Professional Scrum Master, Kathy brings over 40 years of experience leading transformation initiatives across industries, including aerospace, manufacturing, animal health, home improvement, and energy management. She spent more than two decades with Fortune 100 companies Northrop Grumman and Honeywell International, where she spearheaded large-scale improvements that delivered measurable business results.

One of her most notable achievements was leading a cross-functional team to design and implement a scalable sales process that fueled revenue growth from $80M to ~$220M over eight years. This process earned national recognition from the U.S. Department of Energy and was included in Honeywell’s Malcolm Baldrige Award-winning application.

Known for her rare blend of logical analysis and creative problem-solving, Kathy excels at rallying cross-functional teams, holding them accountable to milestones, and consistently driving sustainable, high-impact outcomes.

She holds a BA in Business Administration from Graceland University and certifications in Lean, Kaizen, Change Management, Mental Health Coaching, and Life Coaching.

Kathy lives in the Kansas City area, where she enjoys time with her daughter, friends, and dog, and serves as a worship leader in her local church.

Available For: Advising, Consulting
Travels From: Kansas City, MO

Kathy Kent Toney Points
Academic 0
Author 113
Influencer 15
Speaker 0
Entrepreneur 0
Total 128

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Service Provider
Business Unit: Information Technology
Theatre: North America
Minimum Project Size: <$1,000
Average Hourly Rate: $200-$300
Number of Employees: 1-10
Company Founded Date: 2014

Areas of Expertise

Agentic AI
Agile 30.17
AI 30.99
Analytics
Business Continuity 30.12
Change Management 30.03
CRM
Customer Experience 30.03
Customer Loyalty 30.06
Digital Transformation 31.04
Emerging Technology 30.18
Entrepreneurship 30.25
Health and Wellness 30.08
Innovation 30.03
IT Leadership
Leadership 31.50
Management 31.02
Marketing
Mental Health 30.50
Project Management 30.27
RPA 30.27
Sales 30.19

Industry Experience

Aerospace & Defense
Federal & Public Sector
Healthcare
High Tech & Electronics
Manufacturing
Pharmaceuticals
Professional Services

Publications & Experience

47 Article/Blogs
4 Ways to Gain a Mindset That Leads to Digital Transformation Success
LinkedIn
July 21, 2022
It's great to have a good plan, great people, processes, and execution, but successful digital transformation projects will only be a pipe dream if you don't have the right mindset.

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Tags: AI, Digital Transformation, Leadership

How to Save Time & Money in Your Business Thru Digital Transformation
Kent Business Solutions
July 18, 2022
Business leaders these days feel stymied on how to save time and money in their business. With runaway inflation and stock market declines, many are uncertain how to find relief.

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Tags: Digital Transformation, Management, Leadership

3 Creative Ways to Jump-Start Stagnant Sales
Kent Business Solutions
July 11, 2022
If you're facing stagnant sales during this economic downturn, check out these creative ways to help elevate your sales!

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Tags: Customer Experience, Leadership, Sales

3 Life Lessons I Learned as a Wedding Singer
Kent Business Solutions
July 07, 2022
With the 4th of July holiday happening this week, I thought I'd give myself a break and share with you one of the most popular blogs I've written. I hope you enjoy it!

Have you ever had those moments that were so embarrassing that you wanted to crawl in a hole and hide?

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Tags: Management, Leadership, Culture

4 Quotes to Enhance Your Leadership Abilities
Kent Business Solutions
June 23, 2022
Many business leaders are juggling many tasks these days. As a result, their leadership development can often take a back seat.

That's why I love leadership quotes. They are a quick lesson in practical leadership principles that can help sharpen our saws, even during the busiest times.

Here are a few that caught my eye recently. I've wrapped them around an experience I had early in my leadership journey to further illustrate their power. I'd love for you to check them out!

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Tags: Culture, Leadership, Management

4 Strategies to Help You Stop The Great Resignation Bleed
Kent Business Solutions
June 17, 2022
Who would have dreamed before 2020 that we would be experiencing all the challenges these days? And with The Great Resignation in full swing, business leaders are up to their eyeballs in even more challenges!

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Tags: Management, Leadership, Culture

Want to Become More Agile & Adaptable to Change?
Kent Business Solutions
June 03, 2022
With so many aspects of our world and business environment changing daily, many leaders face the challenge of remaining agile and adaptable. Doing so is ultra-important to navigate change successfully.

So what are some keys to becoming more adaptable and agile? Check out my latest blog to find out?

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Tags: Management, Leadership, Project Management

3 Tips on How to Build More Meaningful Workplace Relationships
Kent Business Solutions
May 23, 2022
As a leader, it's easy to get bogged down with day-to-day tasks to the extent that we don't always take the time to build more meaningful relationships.

So what are some ways we can buck this trend?

Check out my recent blog on how you can intentionally build great relationships with your colleagues and those you lead.

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Tags: Culture, Leadership, Management

3 Tips: How to Use Personal Imperfections to Your Advantage
Kent Business Solutions
May 09, 2022
Did you know that you can use your imperfections as a superpower?

I was talking a while back with my strategic partner, Michael Cantu, about a subject we covered in our soon-to-be-published paperback on digital transformation: the power of celebrating our quirks and shortcomings.

It’s a key element to building the right culture and teams supporting digital transformation. It inspired me so much I wrote a blog about it. I'd love for you to check it out!

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Tags: Leadership, Management, Mental Health

Want to Quickly Up Your Leadership Game?
Kent Business Solutions
May 03, 2022
Famous leaders with excellent track records have so much wisdom to share with us; however, finding time to read a book can be a challenge for busy professionals. Thankfully, we can quickly learn a few things through leadership quotes.

Check out my latest blog to get a quick leadership primer!

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Tags: HR, Leadership, Management

7 Tips to Help Retain Your Employees
Kent Business Solutions
April 25, 2022
With the Great Resignation in full swing, many business leaders are scrambling to stop the exit of employees that may be negatively affecting their operations and perhaps their bottom line. What are they to do?

Check out these seven tips to help stop the bleed and, at the same time, improve your employees’ work lives.

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Tags: HR, Leadership, Management

How to Help Nonconforming Employees Turnaround Their Behavior
CEOWorld Magazine
April 22, 2022
Many business leaders face the age-old challenge of the best way to help employees who like to buck the system. This reality is especially challenging when these employees are disrupting the workplace.

Many books and articles already exist on this subject; however, here are some practical steps you can start putting into practice today. Doing so can potentially turn around unwanted behavior to benefit both you, the employees, and your organization.

Check out my latest CEOWorld Magazine article to find out how!

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Tags: HR, Leadership, Management

How to Stop Your Past From Limiting Your Potential
Kent Business Solutions
April 08, 2022
As I look back on my career, I see several missed opportunities to step into leadership roles. There are several reasons for this, number one being that I didn't envision myself as a leader.

Now I know differently; experience has taught me otherwise. I've learned since then that I'm a leader and everyone is a leader. We lead our families, frequently our friends, to name a few. And some of us need a little more guidance and encouragement than others.

If you're in this boat or have been actively leading others for quite some time, check out these six things you can do to increase your leadership skills and your capacity to influence others positively!

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Tags: Leadership, Management, Mental Health

3 Things I've Learned as a Prison Volunteer
Kent Business Solutions
April 06, 2022
One of the most fulfilling things I've done is volunteering with a prison ministry. I've learned many valuable lessons by doing so.

It's been a while since I've been able to go back into prison because of COVID shutdowns. Still, tonight our volunteer crew gets the opportunity to go back in since Lansing Correctional Facility is now open up for visits. I'm looking forward to it!

In light of this, I thought it would be appropriate to share some life lessons I learned through my visits to prison. Check out my latest blog to learn more!

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Tags: Leadership, Management, Mental Health

3 Steps Towards Solving Your Biggest Challenges
Kent Business Solutions
March 11, 2022
With everything that is going on right now in the world--the war in Ukraine, explosive inflation, and high levels of uncertainty--staying positive and finding solutions to challenges can be a difficult at times; however, it is possible. Check this blog to learn how!

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Tags: Leadership, Management, Mental Health

5 Digital Transformation Tactics to Help Your Initiatives Succeed
CEOWorld Magazine
March 03, 2022
Getting everyone in your organization to buy into your Digital Transformation initiatives in your company is essential for successes. Check out these five tips to help you start down the pathway!

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Tags: Agile, AI, Digital Transformation

How to Strengthen Your Personal Integrity
Kent Business Solutions
February 25, 2022
Most business leaders would agree how important it is to operate out of a deep well of integrity. However, it takes diligence and sometimes reminders to keep all of us on the straight and narrow.

For that very reason, I'd like to share with you a quick primer--15 inspiring quotes--on how to strengthen your integrity.

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Tags: HR, Leadership, Management

The Rise of Citizen Development
Kent Business Solutions
February 21, 2022
This week I am excited to feature Tony Moroney as a guest writer. He is the Managing Partner of Beta Digital in Dublin, Ireland. He will share information on a topic that is of great interest to me and many business leaders—Digital Transformation.

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Tags: AI, Digital Transformation, Leadership

How to Improve Your Organization’s Profitability
Kent Business Solutions
February 11, 2022
Many business leaders who are new in their roles and are responsible for improving their organization's profitability may not know where to start to achieve profitable growth. With so many options on the table, knowing which path to take can be challenging.

If that's you, check out this blog that describes five things an organization can do to improve its bottom line:

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Tags: Culture, Digital Transformation, Leadership

3 Proven Strategies to Elevate Your Customer Service Excellence
Kent Business Solutions
February 07, 2022
One challenge facing businesses these days is how to provide top-tier customer service.

This reality is especially true due to the current labor shortage of qualified customer service agents. In light of this fact, what steps can companies take to elevate their customer service capabilities?

Check out my latest blog that answers this question and more!

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Tags: Customer Experience, Customer Loyalty

Do This One Thing to Find Amazing Opportunities!
Kent Business Solutions
January 31, 2022
How many of us often miss opportunities in front of us because we’re anxiously searching high and low to find them?

Take a clue from my lovebird, Sassy, to discover the one thing you can do to help ensure you don't miss out on discovering amazing opportunities!

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Tags: Entrepreneurship, Leadership, Sales

3 Leadership Tips from the Leader of the Band - Part 3
Kent Business Solutions
January 24, 2022
Leading a band provides so many lessons in how to lead well. Check out these 3 leadership tips I've learned that provide guidance on how to best execute projects.

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Tags: Culture, Leadership, Project Management

How to Navigate Stressful Transitions with Your Integrity Intact
Kent Business Solutions
January 17, 2022
The Great Resignation is certainly making headlines these days. But one thing I haven't seen talked about much is how to navigate transitions like this with your integrity intact. How do we go about this with intentionality and grace?

Check out my latest blog to find out!

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Tags: Culture, Leadership, Management

4 Tips to Help Your Employees Successfully Navigate Change
Kent Business Solutions
January 10, 2022
Launching change initiatives in the workplace can cause high levels of anxiety and uncertainty. That’s why it’s so important to properly plan for change to ensure your employees are on board with your new initiatives.

To help with that, check out these 4 tips to help ensure your employees buy into your initiatives!

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Tags: Change Management, Leadership, Management

3 Ideas to Help Make 2022 Your Best Year Yet
Kent Business Solutions
January 03, 2022
Last year was an incredible year for me, both professionally and personally, despite all the craziness going on in the world. What helped make my year so successful? Check out these three things I did that just might help make your 2022 your best year ever!

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Tags: HR, Leadership, Management

1 Book
No-Nonsense Digital Transformation: A Step-by-Step Roadmap for Your Digital Journey
Kent Business Solutions
November 17, 2021
Did you know that 84% of all Digital Transformation (DX) projects fail?
Are you a business leader contemplating DX projects and are concerned that they could become another statistic?
The good news is that the new book, No-Nonsense Digital Transformation, can help ensure success.

The authors of this book know this subject inside and out. Michael Cantu and Kathy Kent Toney have over 50 years of digital transformation and project management experience, with a track record of successful DX implementations across multiple Fortune 10 and 100 companies.

“…with Michael and Kathy's new book, you can take the plunge with confidence. It gives clear step-by-step guidance on how to deliver a successful digital transformation. This book tells you everything you need to know to avoid the common pitfalls and set yourself up to join the 16% of successful projects. Not only does it tell you how to do it, but it explains it in a way that is easy to understand and implement. I highly recommend it."
- Gordon Tredgold – Global Guru Top 10 Leadership Expert and Speaker

Take the journey with them. It's a one-hour read you won't regret!

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Tags: AI, Digital Transformation, Leadership

1 Media Interview
Business Process Automation You Need To Know - with Kathy Kent Toney
ThriveRadio - Aimee Montgomery
February 16, 2022
In this podcast you will learn:

– The top areas businesses struggle in their systems and lack of automation
– How businesses can create better processes
– The automation app you need to know about
– No-Nonsense Digital Transformation
– How blogging impacted her business unexpectedly

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Tags: AI, Digital Transformation, Entrepreneurship

2 Podcasts
The Benefits of Digital Transformation: Interview with Tony Moroney
Kent Business Solutions
February 28, 2022
This Elevate Your Profitability! Podcast features Tony Moroney, a Digital Transformation expert. You'll learn about the benefits of Digital Transformation and how embracing DX can help organizations to become more successful.

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Tags: AI, Digital Transformation, Emerging Technology

How to Steer Your Digital Transformation Towards Success
Kent Business Solutions
December 15, 2021
Elevate Your Profitability! Episode #1

Did you know that 84% of all digital transformation initiatives fail? On top of that, 70% of the participants believed the project they plan to work on will fail before they start?

Check out a discussion between Gordon Tredgold, a Global Guru Top 30 in Leadership and Thinkers360 Top 25 Thought Leader and Influencer; and Michael Cantu, Co-Author of No-Nonsense Digital Transformation to learn how you can ensure your initiatives are successful from the get-go.

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Tags: Agile, AI, Digital Transformation

Thinkers360 Credentials

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Opportunities

1 IT Consulting
AI-driven solutions

Location: Virtual    Fees: Fees are project-specific

Service Type: Service Offered

I help businesses harness AI-driven automation to improve efficiency, reduce costs, and accelerate growth. My services include:

AI Consulting & Strategy – Roadmapping AI adoption to align with business goals.

AI Agents – Designing and implementing intelligent AI agents that act autonomously, handle complex workflows, and elevate customer interactions.

Multi-Agent Platforms (MAPs) – Developing coordinated ecosystems of AI agents that collaborate across business functions to solve complex challenges and optimize operations.

Workflow Automation – Streamlining manual, repetitive processes with low-code automation to save time and resources.

CRM Solutions – Implementing and optimizing CRMs to improve customer experience and maximize ROI.

With 40+ years of business transformation experience and a background working with Fortune 100 companies, I bring a unique balance of strategic insight and practical execution to every project.

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