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Kaenan Hertz

Managing Partner at Insurtech Advisors LLC

New York, United States

Kaenan is an insurance industry and Insurtech founder who advises C-Suite executives in the areas of Insurtech, insights and analytics, strategy, and innovation. Specifically, he focuses on how carriers, agents, and reinsurers can leverage the advances coming out of the insurtech ecosystem to their advantage. His advice has been widely valued in the financial community, which resulted in multiple quotes and publications. Kaenan is also a trusted advisor to many startups and is the Chief Insurance Officer and Co-founder of Ahoy! Insurance, a recreational boating MGA.

Prior to founding Insurtech Advisors and co-founding Ahoy! Insurance, Kaenan held leading roles within Marketing Strategy and Decision Management with top Insurance, Banking and Finance companies, including USAA, Citibank and Sallie Mae as well as consulting firms PwC and EY.

Kaenan has been featured on the agenda of several national and international conferences. Including:

His advice has been widely valued in the financial community, which resulted in multiple quotes and publications in various media such as:
• S&P GLobal
• Bloomberg Businessweek
• TheStreet.Com
• La Presse
• Insurance & Technology
• Insurance Innovation Reporter
• Independent Agent
• Information Week
• World Korean
• CRM Magazine

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: New York, NY
Speaking Topics: innovation, Fintech/Insurtech, customer insights

Kaenan Hertz Points
Academic 5
Author 15
Influencer 61
Speaker 8
Entrepreneur 20
Total 109

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Service Provider
Theatre: North America and worldwide
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed
Media Experience: 25 years
Last Media Training: 10/01/2018
Last Media Interview: 11/16/2022

Areas of Expertise

AI 30.01
Analytics 30.21
Autonomous Vehicles
Big Data
Blockchain
Business Strategy 30.04
Culture
Customer Experience
Cybersecurity
Design Thinking
Digital Disruption 30.48
Digital Transformation
Diversity and Inclusion 30.50
Ecosystems 30.06
Emerging Technology 30.14
FinTech
Future of Work
Generative AI 30.05
Health and Wellness 31.61
HealthTech 30.86
Innovation 30.54
InsurTech 56.42
IoT
Leadership
Lean Startup 30.21
Management
Marketing
Mergers and Acquisitions 39.60
Open Innovation
Predictive Analytics
Quantum Computing
Risk Management 31.94
Social 30.55
Startups 30.49

Industry Experience

Agriculture & Mining
Consumer Products
Financial Services & Banking
Healthcare
Higher Education & Research
Insurance
Media
Professional Services

Publications

1 Advisory Board Membership
The Care Voice Advisory Board
The Care Voice
February 13, 2023
To support its leading role in embedded health, CareVoice intends to take advantage of recent advancements within this fast-moving emerging category following the successes of recent demands for embedded insurance with an estimated addressable market of $78 billion in 2022 rising to $2.535 Trillion in 2032 . CareVoice has decided to establish a think tank based advisory board composed of leading minds and industry experts who bring their unique perspectives to evaluate, advise and guide the company’s future development in the embedded health category based on market shifts and user needs.

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Tags: Health and Wellness, HealthTech, InsurTech

15 Article/Blogs
1Q2023 Results: The Insurtech Rollercoaster: Riding the Waves of Innovation and Challenge
Insurtech Advisors
May 10, 2023
The first quarter of 2023 was a mixed bag for Insurtech. On the one hand, there was a lot of innovation, with new products and services being launched at a rapid pace. On the other hand, there were also some challenges, such as rising rates and increased competition.

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Tags: Startups, InsurTech, Mergers and Acquisitions

Old is Gold: The timeless appeal of small carriers and brokers
Insurtech Advisors
April 27, 2023
In the rapidly evolving world of technology and digitalization, it’s easy to get swept up in the excitement of innovation and the allure of new-age insurance companies. The cutting-edge features and seamless online experiences promised by these digital players are undoubtedly tempting, especially in comparison to traditional insurance institutions. However, as a small insurance company, traditional broker, or MGA executive, you have a unique set of benefits that should not be underestimated. In fact, there are instances when new isn’t always better, and the tried-and-true methods of yesteryear still hold value today.

We will explore the timeless appeal of being small, the importance of maintaining your unique value proposition, and the undeniable value of personal connection. As we navigate through these points, let’s draw inspiration from classic movies and TV shows that have stood the test of time, reminding us that older doesn’t always mean outdated.

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Tags: Business Strategy, InsurTech, Mergers and Acquisitions

How ChatGPT Can Help You Sell More Insurance Than a Talking Gecko in 2023
Insurtech Advisors
February 01, 2023
ChatGPT is the latest in a line of generational AI that is set to revolutionize the way we interact with machines. It uses natural language processing to understand and respond to customer queries in real-time. It can help streamline your internal processes, such as claims management, and policy underwriting, by automating repetitive tasks. It can also help you explore new product offerings or target markets and much more.

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Tags: Generative AI, Innovation, InsurTech

Onward and Skyward: Our first IPO and Insurtech 2022 in review
Insurtech Advisors
January 17, 2023
The article discusses the insurtech industry in 2022, highlighting the successful IPO of Onward and Skyward, a new player in the market. The article also provides insights into the growth and trends in the industry, including the increased focus on personalized insurance products and the use of AI and data analytics to improve underwriting and claims processing. The article concludes by predicting continued growth and disruption in the insurtech space in the coming years.

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Tags: AI, InsurTech, Mergers and Acquisitions

Size doesn’t matter. Lemonade vs Root 3Q22 Results
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November 10, 2022
Lemonade and Root announced their third-quarter results this week. There were some positive developments for both companies, but there are still many challenges ahead for both. Indeed, their results remind me of a quote from former President Harry Truman: “It doesn’t matter how big a ranch you

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Tags: Digital Disruption, Innovation, InsurTech

Insurtech Hippo vs the Beaver 2Q22 Results Unpacked
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August 12, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Root and Lemonade 2Q22 – a tale of country roads
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August 09, 2022
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Tags: Digital Disruption, Innovation, InsurTech

The Emperor Loves Cash: Insurtech Woes in 2022
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June 13, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Butterflies and Insurtech Hippo’s 2022 Promising Spring
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May 13, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Insurtech Lemonade’s ‘Structural Nuisance’ 1Q2022 Results
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May 11, 2022
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Tags: Digital Disruption, Innovation, InsurTech

The Root of Moats Past: 1Q 2022 Results
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April 28, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Insurtech Hippo’s 2021 results resemble Disney’s Fantasia and the Dance of the Hippos
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March 10, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Can Metromile Sweeten the Lemonade in 2022?
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February 28, 2022
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Tags: Digital Disruption, Innovation, InsurTech

Does Insurtech 2.0 = Insurance 101? Root and Lemonade Struggle
Import from wordpress feed
February 24, 2022
At the close of trading last night, two of the early darlings of the VC and investment community, Root and Lemonade, announced their results for the fourth quarter of 2021 and the full year 2021. After-hours trading punished Lemonade with a 20.6% fall to $18.40, while Root reports a small drop of 4.

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Tags: Digital Disruption, Innovation, InsurTech

Chatbots: Insurtech vs Big Tech
linkedin
November 06, 2019
Insurtech funding thru Q3 2019 has hit record levels totaling about $4.4B (approximately 60% being P&C and 40% L&H). Surprisingly, little funding attention has been made to the “Chatbot.” Even though the simple chatbot provides immediate benefits to customers, agents, and employees.

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Tags: InsurTech

1 Journal Publication
Racial Threat and Partisan Identification
American Political Science Review
September 02, 2013
Over the past three decades, as the Democratic party in the South has come to depend more heavily on black voters for its success, it has experienced a decline among white adherents. Power theory views relationships between groups as a function of their competitive positions in political, economic, and social arenas. In contexts where the threat posed by a minority group is high, the dominant group's response is predicted to be more hostile than in contexts where that threat is low. A pooled time series analysis of voter registration data for Louisiana parishes for 1975–90 provides support for the operation of the threat mechanism. Higher black concentrations are associated with declines in the percentage of white registered voters who are Democrats and an increase in the percentage who are Republicans. Consistent with the expectations of power theory, this relationship is conditioned by the social status of the parish.

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Tags: Analytics, Diversity and Inclusion, Social

20 Media Interviews
Friday Health Plans collapse caused by rapid growth, unsustainable pricing
S&P Global
June 08, 2023
Friday Health Plans, a notable and high-flying #Insurtech, has shut down, impacting approximately 400K policyholders. Tyler Hammel from S&P Global provides in-depth insights. My key takeaway that I shared: This shutdown underscores a human cost - many will face higher health insurance costs. Friday's founders, health tech pros, lacked #insurance discipline, a recurring issue in insurtechs. Are there more to come?

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Insurtech funding flight to quality to accelerate after SVB collapse
S&P Global
March 17, 2023
The collapse of SVB and poor performance in the public market for insurtechs has led investors to focus on quality and a smaller number of companies with the potential to be successful. This has made it more difficult for insurtech companies to raise capital.

This could lead to further consolidation in the industry, as smaller companies are unable to compete with the larger, more well-funded companies.

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Tags: InsurTech, Mergers and Acquisitions

Molina, Centene stocks biggest losers among US insurers so far in 2023
S&P Global
March 03, 2023
Discussing as spring and Medicaid changes loom, managed care insurers like Molina Healthcare Inc. and Centene Corp. have seen their stock prices decline over the first two months of 2023.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Duck Creek shares skyrocket after $2.6B go-private deal
S&P Global
January 13, 2023
Quoted in an article about Vista Equity Partner's acquisition of DuckCreek.

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Tags: InsurTech, Mergers and Acquisitions

US P&C 2023 outlook: reinsurance costs, M&A slowdown, E&S evolution
S&P Global
January 05, 2023
The prospects for more of this type of M&A in the sector are uncertain at best, according to Insurtech Advisors analyst Kaenan Hertz, who said he is surprised that the larger incumbent carriers have not been acquiring some of the insurtech start-ups for either their teams or for the intellectual capital.

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Tags: Risk Management, InsurTech, Mergers and Acquisitions

A tough year for insurtechs raises questions about the future
Modern Healthcare
January 04, 2023
Startup health insurers spent 2022 scaling back their businesses as investors are no longer willing to contribute the billions of dollars necessary for subsidizing them. Insurtechs Oscar Health, Clover Health and Bright Health Group’s failure to thrive at a time when most health insurers are making more money than ever has left some wondering what their future holds.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Niche players top Asia insurtech 2022 fundraising charts
S&P Global
December 28, 2022
Insurtechs that have managed to carve out a niche within the insurance industry were some of the biggest fundraisers in Asia in 2022 even as the overall dollars raised declined sharply from the previous year.

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Tags: Emerging Technology, InsurTech, Mergers and Acquisitions

Trupanion shares in the doghouse despite pet insurance boom
S&P Global
December 02, 2022

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Tags: InsurTech, Mergers and Acquisitions, Startups

GoHealth's reverse split stock fails to inspire; auto insurers continue to hike
S&P Global
November 18, 2022
GoHealth Inc. is the latest insurtech company to initiate a reverse stock split, joining a growing list of embattled disrupters attempting to weather a changing market.

The move was announced earlier in the month and was likely done to keep the insurtech from being delisted from the New York Stock Exchange, according to Kaenan Hertz, managing partner with Insurtech Advisors.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Hippo's stock yet to resurface despite reverse split, layoffs
S&P Global
October 10, 2022
GoHealth Inc. is the latest insurtech company to initiate a reverse stock split, joining a growing list of embattled disrupters attempting to weather a changing market.

The move was announced earlier in the month and was likely done to keep the insurtech from being delisted from the New York Stock Exchange, according to Kaenan Hertz, managing partner with Insurtech Advisors.

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Tags: InsurTech, Mergers and Acquisitions, Startups

DOJ mulls appeal of UnitedHealth-Change Healthcare ruling
S&P Global
September 20, 2022
The Justice Department is weighing whether to appeal a federal judge’s decision that denied its legal challenge to UnitedHealth Group’s $13 billion proposed acquisition of technology company Change Healthcare.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

DOJ's UnitedHealth-Change challenge to hinge on competitor data
S&P Global
September 15, 2022
An article by S&P Global discusses the proposed merger of United Healthcare and Change Healthcare.

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Tags: HealthTech, Mergers and Acquisitions

Insurtechs battling persistent losses, slumping stocks bring in seasoned execs
S&P Global
April 07, 2022
Though the model of insurance seems pretty straightforward, insurers simply charge more for coverage than they pay out in claims and operating expenses, the mechanics of making that work are very nuanced, said Kaenan Hertz, managing partner at Insurtech Advisors LLC. Many insurtechs did not have the expertise or the institutional history to understand these nuances and ended up performing poorly in terms of profitability, said Hertz.

"As the publicly traded insurtechs have seen their share prices crater, and they have had to report performance results, it became evident that the insurance part of 'insurtech' wasn't working," Hertz said.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

Hippo's stock rises even as Q4'21 loss widens; Brown & Brown down after deal
S&P Global
March 11, 2022
Insurtech Advisors analyst Kaenan Hertz was a bit more skeptical. While Hippo has posted rising revenues in the last year, expenses are higher as well.

"There is no evidence that Hippo has been able to control the underlying overall insurance economics," Hertz said.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

Lemonade's shares sour as insurtech posts bigger earnings losses
S&P Global
February 25, 2022
Insurtech Advisors analyst Kaenan Hertz said Schreiber's explanation is difficult to understand given that the losses occurred in the company's rental market. Hertz said the cause is more "systemic," rather than one or two large liability claims and that it seems the company had a challenge in "adequately understanding insurance."

"This, to me, is what has become self-evident this year," Hertz said in an interview.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

Insurtech funding train rolls on with big Devoted Health haul
S&P Global
October 14, 2021
The real test of Devoted Health's value will come when the company decides to go public, said Kaenan Hertz, managing partner at Insurtech Advisors LLC. Hertz in an email noted that the prices of many insurtech companies that have gone public in recent years are now trading below their IPO prices. The share prices of Clover Health Investments Corp. and Oscar Health Inc., which are significantly larger than Devoted Health, are down more than 50% from their 52-week highs, Hertz noted.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Clover Health new 'meme stock'; Fla. insurers rise amid homeowners reform effort
S&P Global
June 11, 2021
Analyst Kaenan Hertz called it another instance of investors' favoring insurtech companies without proper regard to financial basics.

"The capital markets right now are willing to provide these insurtechs the freedom to operate in a nonprofitable way," said Hertz, managing partner for Insurtech Advisors LLC. Those companies could benefit from inflated "meme" prices if they issue stock and raise money to keep themselves above water, he added.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

'Flight to quality' as private insurtechs draw big investments
S&P Global
June 11, 2021
Kaenan Hertz, managing partner for Insurtech Advisors LLC, said insurtechs are focused on "taking out friction" in the market, primarily with consumers or small businesses whose owners are more like individuals, making "slick, simple products with easy interaction."

Lemonade Inc.'s IPO and the subsequent "meteoric rise" by its stock are probably playing a role in attracting private investment, according to Hertz. Additionally, private equity and venture capital companies need a place to make investments with government bonds yielding so little. Hertz called it a "classic case" of excessive demand in the form of capital chasing too little supply of insurtechs.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

Root's stock continues slide amid release of financial results; life shares rise
S&P Global
December 04, 2020
Also troublesome to Insurtech Advisors partner Kaenan Hertz was Root's high customer acquisition costs. Given its advertising spend, a favorable, though nontraditional calculation of that metric, during the last nine months puts that cost at about $600 per customer, which is "still way too high," Hertz said in an interview.

"In a traditional way, when you look at cost of acquisition ... at best they were at almost $2,200 per policy," Hertz said. "It's not sustainable."

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

Root Insurance's stock may soar after IPO, experience challenges later
S&P Global
October 27, 2020
However, the company's financial statements reveal a potentially troubling loss experience and a still-low underlying retention rate of about 54%, Hertz noted. Root seems to be attracting riskier drivers, and its technology platform does not appear to be aptly pricing for loss trends, he said.

"It makes you wonder if their AI is appropriately tuned," Hertz said. The company's loss numbers and churn rate give them an insurance profile that resembles a nonstandard auto carrier, he said.

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Tags: InsurTech, Mergers and Acquisitions, Risk Management

2 Panels
Insurtechs, Underwriters, and Innovation
Insurtech Connect
September 20, 2022
We discussed the intersection of the capacity providers, underwriters and Insurtech innovation.

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Tags: Innovation, InsurTech, Lean Startup

Insurtech Enablers: How to Start to Partner – Personal Lines Track
National Association of Mutual Insurance Companies
July 22, 2021
Panelists will offer guidance on how to begin partnering with insurtechs. This conversation will explore roofing and imagery, risk mitigation tools, and home and auto inspections. Panelists will share their experiences, including the challenges and opportunities, as they have dipped their toes in the insurtech water.

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Tags: Ecosystems, Innovation, InsurTech

2 Speaking Engagements
Virtual 4th National Medicare Advantage Summit
Global Health Care
April 26, 2023
Discussing the public health insurtechs like Oscar, GoHealth, Bright Health and others.

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Tags: HealthTech, InsurTech, Mergers and Acquisitions

Insurtechs and Regional Insurance Carriers
Mid Atlantic Mutual Insurance Carriers Bi-Annual Meeting
August 02, 2022

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Tags: Innovation, InsurTech

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1 Advisory Board Services
Independent Insurance Executive with Startup Experience

Location: New York    Fees: TBD

Service Type: Service Offered

I am a seasoned industry veteran who has corporate, consulting, and start-up experience across a range of industries and demographics. I'm looking to advise businesses that are looking to enhance their innovation and ability to meet future growth targets.

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