Innovation can come with small changes, or with a single email. Or one meeting with a screenful of the faces of the workforce showing up all at once. What happens when the hierarchy of workflow and decision making is wiped out by a mix of asynchronous and synchronous communication, with the immediacy of the current pandemic forcing decisions to be made NOW? Change, pivot, change again, respond, measure, react, propose. The is the action side of my little motto, #bebraveanditerate - it will be a different environment in 7 days or less!
By Dean Meyers
Keywords: Change Management, Design Thinking, Innovation