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Friday’s Change Reflection Quote - Leadership of Change - Embrace Unexpected Change With Resilience

Mar



2014, Malaysia Airlines Flight MH370 with 239 people disappears.

Happy Friday!

On this day, March 8, 2014, Malaysia Airlines Flight MH370 with 239 people loses contact and disappears, prompting the most expensive search effort in history and one of the most enduring aviation mysteries. The Boeing 777 aircraft, carrying 227 passengers and 12 crew members, took off from Kuala Lumpur International Airport en route to Beijing but never reached its destination. The last communication from the plane was a routine message sent around 40 minutes after take-off, and then it vanished from radar screens. The search for MH370 was an unprecedented international effort, involving over 25 countries and costing hundreds of millions of dollars. The initial search focused on the South China Sea and the Malacca Strait, but as time passed, the search area expanded to cover vast swaths of the Indian Ocean. Despite the deployment of cutting-edge technology, including underwater drones and sonar systems, the aircraft's final resting place remained elusive. In January 2017, after nearly three years of intensive searching, the underwater search for the wreckage was officially suspended.

The final words heard by Kuala Lumpur air traffic control at 01:19:29 were, “Goodnight, Malaysian Three Seven Zero.” The disappearance of Flight MH370 serves as a stark reminder that change can happen unexpectedly and without warning. Change leaders proceed with resilience and navigate uncertainty even when facts remain unclear. They understand the need to be transparent with all stakeholders and communicate with empathy. Change leaders stay abreast of technological advancements and strategically integrate them into their initiatives. They rely on accurate and timely data to inform their decisions, rather than relying solely on intuition or assumptions. Embrace Unexpected Change With Resilience.

“Embrace unexpected change with resilience, lead through uncertainty, communicate facts with empathy, leverage technology, ignore assumptions and make data-driven decisions”

Leading organisational change, especially when it involves delivering negative news or making difficult decisions that impact employees’ lives, requires a high degree of empathy from change leaders. Empathy, the ability to understand and share the feelings and experiences of others, is a crucial trait that can make a significant difference in how employees embrace and navigate change. When change leaders exhibit empathy, they demonstrate awareness and understanding of the emotional journey their employees are going through. They acknowledge that each individual reacts differently to change and that the prospect of altering work routines, acquiring new skills, or facing potential job insecurity can be daunting and anxiety-inducing. By putting themselves in their employees' shoes, empathetic change leaders can better anticipate and address the concerns, fears, and uncertainties that arise during the change implementation process.

Have a fantastic weekend with the ones you love and care for, enjoy some fresh air, exercise, eat, drink and be happy.

Further Reading: Change Management Leadership: Leadership of Change Volume 4

Peter consults, speaks, and writes on the Leadership of Change®. He advises CEOs on how to prepare and align their corporate leadership teams to successfully lead their organisation's change.

For further reading please visit our websites: https://www.a2b.consulting  https://www.peterfgallagher.com Amazon.com: Peter F Gallagher: Books, Biography, Blog, Audiobooks, Kindle

Leadership of Change® Body of Knowledge Volumes: Change Management Body of Knowledge (CMBoK) Books: Volumes 1, 2, 3, 4, 5, 6, 7, A, B, & C available on both Amazon and Google Play:

Leadership of Change® Volume 1 - Change Management Fables

Leadership of Change® Volume 2 - Change Management Pocket Guide

Leadership of Change® Volume 3 - Change Management Handbook

Leadership of Change® Volume 4 - Change Management Leadership

Leadership of Change® Volume 5 - Change Management Adoption

Leadership of Change® Volume 6 - Change Management Behaviour

Leadership of Change® Volume 7 - Change Management Sponsorship

Leadership of Change® Volume A - Change Management Gamification - Leadership

Leadership of Change® Volume B - Change Management Gamification - Adoption

By Peter F Gallagher

Keywords: Business Strategy, Change Management, Leadership

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