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Logan Harper, MS

Digital Health Product Strategist at Innovation and Digital Health Accelerator, Boston Children’s

Boston, United States

For almost a decade, Logan has been responsible for developing and implementing digital health products and solutions. With a strong background in the digital health and digital therapeutic space, some career highlights have included creating recurring revenue streams, new product/service exploration, product/service ideation, and go-to-market strategies.

Available For: Advising, Authoring, Consulting, Influencing, Speaking
Travels From: Boston, Massachusetts
Speaking Topics: Digital Health, Remote Patient Monitoring, Connected Health Solutions

Speaking Fee $750 (In-Person)

Personal Speaking Website: www.thinkers360.com
Logan Harper, MS Points
Academic 0
Author 45
Influencer 16
Speaker 21
Entrepreneur 55
Total 137

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Featured Videos

Removing the 'Natural' Friction of Connected Health Devices (Remote Patient Monitoring)
November 18, 2022
Digital Health Digest: Strategies to Take RPM to the Next Level
November 18, 2022

Featured Topics

Remote Patient Monitoring (RPM)

Emerging technologies and solutions such as RPM

Digital Health

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Healthcare

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Company Information

Company Type: Company
Business Unit: Digital Health
Theatre: Boston, Massachusetts
Media Experience: 5+ years

Areas of Expertise

AI 30.21
Business Strategy
Customer Experience 30.20
Cybersecurity 30.07
Digital Disruption
Digital Transformation 30.15
Emerging Technology 34.38
Health and Wellness 37.19
HealthTech 45.56
Innovation 32.49
Mental Health 30.47
Startups 30.71
Privacy 30.18

Industry Experience

Consumer Products
Healthcare
High Tech & Electronics
Other
Professional Services

Publications

41 Article/Blogs
Innovation in Digital Oncology Wearables | New Wearable Device Measures the Changing Size of Tumors Below the Skin
Digital Health Times
October 14, 2022
Engineers at Stanford University, Georgia Tech, USC Viterbi School of Engineering, and the University of Tokyo have developed a new digital oncology wearable with a sensor that can be attached to the skin to measure the changing size of tumors. Offering hope for advancements in cancer research and treatment, the Flexible Autonomous Sensor measuring Tumors, or FAST device, will continuously transmit results to a smartphone app wirelessly in real-time.

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Tags: Emerging Technology, Health and Wellness, HealthTech

Patient Perspectives: The Concern for Data Security and Privacy
Digital Health Times
July 26, 2022
Transparency and data are essential to the evolution of health care. A recent review of patient perspectives on data privacy shows continued uncertainty over the eroding security and confidentiality of Personal Health Information (PHI) in an everchanging connected world. A 1,000-patient survey recently released by the American Medical Association (AMA) and conducted by Savvy Cooperative found worry over data privacy protections and confusion about who can access PHI. To summarize the survey’s outcomes in one sentence, patients are deeply concerned over the lack of security and confidentiality of personal health information.

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Tags: Emerging Technology, HealthTech, Privacy

Healthcare AI: From Theory to Practice
Digital Health Times
July 07, 2022
Consumerization is transforming the healthcare space with digital technologies causing a fundamental shift in consumer behavior, demands, and preferences. This transition has changed how consumers (patients) interact with healthcare providers, with digital standardizing healthcare experiences and consumer engagement. As one report titled Healthcare in the Digital Age explained, “the dynamics of the healthcare industry are changing—with innovative digital solutions bringing about a shift from the curative care model to a more preventive care model.”

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Tags: AI, Health and Wellness, HealthTech

Hinge Health Releases 2022 State of Musculoskeletal Health Report | Reveals Inequities in MSK Care
Digital Health Times
May 17, 2022
Hinge Health, a Digital Musculoskeletal Clinic, has released its 2022 State of Musculoskeletal (MSK) Health Report showing many pressing trends affecting MSK care in America. This second edition report highlights care inequities based on race, gender, location, the growing economic burden for employers, and the connection between chronic pain and mental health. Additionally, the findings highlight reducing access-to-care barriers while expanding whole-person care.

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Tags: Emerging Technology, Health and Wellness, HealthTech

OncoHost Raises $35 Million Series C to Improve Personalized Oncology Treatment
OncoHost Raises $35 Million Series C to Improve Personalized Oncology Treatment
May 12, 2022
OncoHost, a developer in next-generation precision oncology technology for improved personalized cancer therapy, announces the closing of a $35 million Series C funding round. According to the announcement, funding will expand OncoHost’s ongoing multicenter PROPHETIC trial, which utilizes PROphet, the company’s machine learning-based host response profiling platform, and support the coming U.S. commercial launch of the precision oncology diagnostic solution.

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Tags: AI, Emerging Technology, HealthTech

Abbott Bolsters Its Digital Health Offering with Latest NeuroSphere myPath Application
Digital Health Times
April 25, 2022
Abbott (NYSE: ABT) announces that it has launched an upgraded version of its NeuroSphere myPath digital health app to help doctors more closely track their patients as they trial Abbott neurostimulation devices to manage chronic pain. Available on both Apple and Android devices, the Abbott digital health app allows providers, care teams, and the patient to have a shared view of patient-reported outcome measures through each stage of the treatment journey while trying a Spinal Cord Stimulation (SCS) or Dorsal Root Ganglion (DRG) therapy device.

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Tags: Emerging Technology, Health and Wellness, HealthTech

Digital Medicine Society Launches Toolkit to Support Reimbursement for New Drugs Developed Using Digital Tools
Digital Health Times
April 04, 2022

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Tags: Emerging Technology, Health and Wellness, HealthTech

Edison Digital Health Platform | GE Healthcare Launches New Digital Health Platform
Digital Health Times
March 26, 2022

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Tags: AI, Emerging Technology, HealthTech

Press Ganey 2021 Consumer Experience Trends in Healthcare Report
Digital Health Times
March 10, 2022

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Tags: Emerging Technology, Health and Wellness, HealthTech

Verana Health Launches Qdata Glaucoma to Deliver Real-World Insights into Glaucoma Patient Journey
Digital Health Times
March 04, 2022

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Tags: AI, Emerging Technology, HealthTech

Tandem Diabetes Care Announces FDA Clearance for the t:slim X2 Insulin Pump to Bolus Using the t:connect Mobile App
Digital Health Times
February 21, 2022

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Tags: Customer Experience, HealthTech, Innovation

Epicore Biosystems Raises $10M Series A for Personalized Hydration and Metabolic Health | Digital Health Solutions
Digital Health Times
February 10, 2022

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Tags: Emerging Technology, HealthTech, Innovation

Labcorp OnDemand | Labcorp Launches Consumer-Focused Digital Health Platform
Digital Health Times
February 08, 2022

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Tags: Health and Wellness, HealthTech, Innovation

Mark Cuban Cost Plus Drug Company’s Online Pharmacy Launches with Low Prices on 100 Lifesaving Prescriptions
Digital Health Times
January 24, 2022

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Tags: Health and Wellness, HealthTech, Innovation

Digital Therapeutics Leader Pear Therapeutics Announces Expanded Support to Point32Health Members in Recovery from Substance Use Disorders
Digital Health Times
January 14, 2022

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Tags: Health and Wellness, HealthTech, Innovation

The New Mayo Clinic Diet Program Announces National Launch
Digital Health Times
December 28, 2021
The New Mayo Clinic Diet is built on an all-new digital platform from Digital Wellness, which has tools and trackers to help members lose 3x more weight. Exclusive tools such as a Habit Optimizer help members make lasting, meaningful changes to their behavior. The program also includes unlimited access to a private Facebook Group that helps members connect and support each other.

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Tags: Digital Transformation, Health and Wellness, HealthTech

Well Raises $70M in Series B Funding to Expand Consumer-Focused AI-Powered Digital Health Platform
Digital Health Times
December 20, 2021

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Tags: AI, Emerging Technology, HealthTech

Embold Health Raises $20M Series B to Focus on National Expansion
Digital Health Times
December 15, 2021

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Tags: HealthTech, Innovation, Startups

Therapixel Receives FDA Clearance for AI-Based Breast Cancer Screening Software MammoScreen on 3D Mammography
Digital Health Times
November 30, 2021

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Tags: AI, Emerging Technology, HealthTech

Babyscripts Raises Additional $7.5M for Virtual Maternity Care National Expansion
Digital Health Times
November 29, 2021

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Tags: Health and Wellness, HealthTech, Startups

SWORD Health Raises $163M Series D to Expand MSK Solutions, Reaches $2B Valuation
Digital Health Times
November 23, 2021
SWORD Health, a virtual and digital physical therapy provider, has announced its Series D round with $163M, bringing its value to $2 billion.

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Tags: Emerging Technology, HealthTech, Startups

Videra Health Raises $3 Million in Seed Funding to Scale Remote Patient Monitoring for Behavioral Health
Digital Health Times
November 11, 2021
Videra Health believes mental healthcare has a black box problem. Even before the pandemic, behavioral health has been notoriously underfunded. It’s hard to follow up with patients. It is tough to prioritize who is most at risk. In addition, a shortage of time and providers makes it nearly impossible to actively intervene and provide the level of care that patients need.

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Tags: AI, HealthTech, Mental Health

Introducing Tebra - A Digital Healthcare Technology Company Dedicated to Modernizing Healthcare Practices
Digital Health Times
November 02, 2021
The era of digital health. Soon it will be just the era of health. Digital is becoming so intertwined with health care that it’s now to be expected by consumers.

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Tags: Health and Wellness, HealthTech, Startups

Luminopia Announces FDA Approval of Digital Therapeutic to Improve Vision in Children with Amblyopia (Lazy Eye)
Digital Health Times
October 20, 2021

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Tags: AI, Emerging Technology, HealthTech

Unwinding by Sharecare: Evidence-Based Mental Wellness App to Help Manage Daily Stress, Build Healthier Habits
Digital Health Times
October 05, 2021
Digital health company that helps people manage all their health in one place, Sharecare (Nasdaq: SHCR), has announced the launch of Unwinding, a broad-based mental well-being app designed to help people better understand how their minds work, reduce their stress, and build healthier habits.

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Tags: Health and Wellness, HealthTech, Mental Health

MedRhythms and Universal Music Group Announce Partnership for MedRhythms Digital Therapeutics Music Platform to Treat Neurologic Injury and Disease
Digital Health Times
September 29, 2021

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Tags: AI, Emerging Technology, HealthTech

Xealth Raises $24 Million Series B Funding to Accelerate Digital Health | Digital Health Times
Digital Health Times
September 21, 2021
The use of digital therapeutics and remote patient monitoring is accelerating as they help fill an integral role in extending care options for patients.

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Tags: Health and Wellness, HealthTech, Startups

HPE Healthcare Survey: The Future of Medicine
Digital Health Times
September 15, 2021
Digital is becoming so intertwined with health care that it’s now to be expected by consumers. As global healthcare teams continue to adjust to a digital-first future for delivering patient care, they’re also continuously under pressure to provide convenient access to care for patients while tightly managing operational costs. Widespread technology adoption is changing how medicine works, from healthcare techniques to the patient-user experience.

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Tags: Customer Experience, Health and Wellness, HealthTech

Meet SesameRx | The Online Pharmacy with $5 Generic Medications
Digital Health Times
September 08, 2021
Sesame, the online health care superstore making healthcare affordable and accessible for thousands of Americans ﹣whether they have insurance or not﹣has unveiled SesameRx, an online pharmacy with the best prices on nearly 200 FDA-approved generic medications, all with free shipping nationwide. SesameRx features $5 medications and free shipping for a broad range of common medical conditions such as allergies, depression, diabetes, high blood pressure, ADHD, insomnia, and dozens more.

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Tags: Health and Wellness, HealthTech, Innovation

The State of Patient Access 2.0
Digital Health Times
August 27, 2021
The report, titled The State of Patient Access 2.0, shows how patient and provider attitudes regarding patient access changed since the first survey in November 2020 published by Experian Health. The data reveals that patients feel more positive about their healthcare experience while providers continue the digital momentum to meet patients’ needs. What does this mean for the future of healthcare?

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Tags: Emerging Technology, HealthTech, Innovation

Digital Therapeutics Funding | Mahana Therapeutics Raises $61M Series B to Launch DTx Product for IBS | Digital Health Times
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August 16, 2021
[…] in America is on the outset of great transformation, prompted by disruptive new technologies, regulatory demand and increasingly assertive, value-sensitive consumers. […]

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Tags: Emerging Technology, HealthTech, Innovation

Maternal Health Platform Cayaba Care Announces $3.2 Million Seed Funding | Digital Health Times | Digital Health News
Import from wordpress feed
August 04, 2021
[…] Digital tools that facilitate innovative methods and modalities to improve health care, enable lifestyle change, and create efficiencies are progressing quickly. Femtech companies can be up against several barriers when seeking an investment that other companies may not face. According to

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Tags: Digital Transformation, HealthTech, Startups

Health Care Consumers – The Digital Health Care Experience
Digital Health Times
July 27, 2021

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Tags: Customer Experience, Health and Wellness, HealthTech

Ginger Announces On-Demand Mental Health Service for Teens
Digital Health Times
July 05, 2021

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Tags: Health and Wellness, HealthTech, Mental Health

MedTech Innovator Announces 50 MedTech Startups Selected for Annual Showcase and Accelerator | Digital Health Times
Import from wordpress feed
June 20, 2021
[…] been remarkable growth in the amount of patient-generated health data. Digital health tools that facilitate innovative methods and modalities to improve care, enable lifestyle change, and create efficiencies […]

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Tags: Digital Transformation, HealthTech, Startups

The Rise of Healthcare Cyberattacks | The 2021 Healthcare Data Risk Report | Varonis
Import from wordpress feed
May 24, 2021
[…] – grab sensitive data to steal, sell, or extort. Healthcare will only generate more data. The future of healthcare is digital. And it’s exactly why the healthcare industry will remain one of the […]

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Tags: Cybersecurity, Emerging Technology, HealthTech

Patient Communication Preferences in 2021 | SR Health | The Patient of the Future
Digital Health Times
May 20, 2021

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Tags: Emerging Technology, HealthTech, Innovation

The Rise of the Data-Driven Physician | Digital Health Times
Import from wordpress feed
May 12, 2021
Digital health tools that facilitate innovative methods and modalities to improve care, enable lifestyle change, and create efficiencies are progressing quickly. And as patients (a patient is also a consumer, so the term can be used interchangeably) continue to adopt digital interactions, healthcare organizations are rapidly leveraging these technologies to improve care and the patient experience. However, many organizations want to implement meaningful improvements but struggle to prioritize which initiatives to pursue first.

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Tags: Digital Transformation, Health and Wellness, HealthTech

The 2021 Hybrid Patient Experience | COVID-19 Impact Survey – Kyruus Research
Digital Health Times
May 05, 2021

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Tags: Health and Wellness, HealthTech, Innovation

By: AppliedVR Series A Funding | Virtual Reality & Digital Health | Digital Health Times
Import from wordpress feed
March 23, 2021
[…] Therapeutics that facilitate innovative methods and modalities to improve care, enable lifestyle change, and create efficiencies […]

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Tags: Digital Transformation, HealthTech, Innovation

By: Ava Announces FDA Clearance for Ava Fertility Tracker | Digital Health News | Digital Health Times
Import from wordpress feed
February 09, 2021
[…] traditional way of health care. These technologies facilitate innovative methods and modalities to improve health care, enable lifestyle change, and create efficiencies are progressing quickly. Ava’s […]

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Tags: Emerging Technology, Health and Wellness, HealthTech

2 Founders
Founder, Writer - Digital Health Times
Digital Health Times
January 01, 2017

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Tags: Emerging Technology, Health and Wellness, HealthTech

Co-Founder, Writer - CuriousHumans.org Blog
CuriousHumans
January 01, 2015

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Tags: Emerging Technology, Health and Wellness, Innovation

3 Industry Badges
Top 50 Thought Leader - Health and Wellness
Thinkers360
March 24, 2022

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Tags: Emerging Technology, Health and Wellness, HealthTech

Healthtech Top 25 Thought Leader
Thinkers360
March 23, 2022
Logan Harper has successfully placed within the Top 25 thought leaders and influencers in Healthtech based on his personally-authored content, awards, and recognition.

Thinkers360 takes a holistic view of thought leaders and experts, beyond their social media activity, and looks across all their personas – such as academic, advisor, analyst, author, consultant, entrepreneur, executive, influencer, and speaker – and all the types of thought leadership content they produce.

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Tags: Emerging Technology, HealthTech, Innovation

Top 25 Thought Leadership - HealthTech
Thinkers360
March 21, 2022

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Tags: Emerging Technology, Health and Wellness, HealthTech

3 Influencer Awards
Top 50 Thought Leader - Health and Wellness
Thinkers360
March 24, 2022
Listed as a Top 50 thought leader and influencer in the topic of Health and Wellness. - March 2022

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Tags: Health and Wellness

Top 25 Thought Leader - Health and Wellness
Thinkers360
March 24, 2022
Listed as a Top 25 thought leader and influencer in the topic of Health and Wellness. - March 2022

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Tags: Health and Wellness

Healthtech Top 25 Thought Leader
Thinkers360
March 21, 2022
Listed as a Top 25 thought leader and influencer in the topic of Healthtech. - March 2022

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Tags: HealthTech

1 Media Interview
Digital Health Digest: Strategies to Take RPM to the Next Level.
CM Medical
October 13, 2022
In this episode, specialist Business Consultant in the Digital Health team, Nathan Riley, speaks with ex. Head of US Business Development at infamous global consumer electronics giant, Withings, Logan Harper.

In this episode, Nathan and Logan discuss strategies for market entry across the US, the challenges of moving into an emerging sector, and what the future of Remote Patient Monitoring (RPM) is set to do for the healthcare market.

Logan is a product innovation expert. His in-depth background in the digital health and digital therapeutic space, with a more recent focus on remote patient monitoring, brings a range of stories and experiences along with it. From product and project management to business development, there's no questioning the value of his insight in this episode.

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Tags: Emerging Technology, Innovation, HealthTech

2 Miscellaneouss
HIMSS 2022
HIMSS
March 16, 2022
The HIMSS Global Health Conference & Exhibition is the can’t-miss healthcare event of the year, where professionals throughout the global health ecosystem connect for the education, innovation and collaboration they need to reimagine health and wellness for everyone, everywhere. HIMSS members and healthcare professionals—from CIOs and senior executives to providers and payers to IT consultants and entrepreneurs—attend this influential conference and trade show year after year to get the information and solutions they need to reimagine health and wellness for everyone, everywhere.

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Tags: Emerging Technology, HealthTech, Innovation

RPM Summit 2022 | BRI Network | Las Vegas, NV
BRI Network
January 31, 2022
Remote Patient Monitoring (RPM) has gained critical traction over the past year as health systems look to push more care out of the hospital and into the home. RPM provides greater access to healthcare better patient outcomes while reducing costs. Patients can now be managed outside the hospital setting through RPM and ER visits and reduce hospital readmissions.

The 2022 RPM Summit examined key and emerging trends in Remote Patient Monitoring and home care management, updates on reimbursement, improved patient outcomes, and reduced spending costs.

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Tags: Emerging Technology, HealthTech, Innovation

1 Profile
Top 50 Global Thought Leaders and Influencers on HealthTech (March 2022)
Thinkers260
March 21, 2022
Logan Harper ranked in the Top 50 Global Thought Leaders in HealthTech. The listing includes members of Thinkers360 who have curated and shared their thought leadership content – including articles, blogs, books, keynotes, media interviews, panels, podcasts, social media, speaking events, videos, webinars, and whitepapers.

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Tags: Emerging Technology, HealthTech, Innovation

4 Speaking Engagements
Digital Health Digest: Strategies to Take RPM to the Next Level
CM Medical
November 18, 2022
Logan discusses strategies for market entry across the US, the challenges of moving into an emerging sector, and what the future of Remote Patient Monitoring (RPM) is set to do for the healthcare market.

Logan is a product innovation expert. His in-depth background in the digital health and digital therapeutic space, with a more recent focus on remote patient monitoring, brings a range of stories and experiences along with it. From product and project management to business development, there's no questioning the value of his insight in this episode.

See publication

Tags: Emerging Technology, HealthTech, Health and Wellness

Remote Patient Monitoring Solutions - Managing Hypertension
NACHC (The National Association of Community Health Centers)
May 13, 2021
Review of connected health/remote patient monitoring solutions, such are cellularly-connected blood pressure devices. The presentation targeted health systems that were starting their journeys into adopting self-measured blood pressure monitoring as part of their standard of care in hypertension management.

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Tags: Digital Transformation, HealthTech, Innovation

Leveraging Digital Therapeutics for Diabetes Management
Personal Connected Health Alliance - 2018 Connected Health Conference
October 19, 2018
2018 Connected Health Conference presenter at the Digital Therapeutics Pavilion, covering how those health care providers treating patients with Type 2 Diabetes can leverage digital therapeutics for diabetes management.

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Tags: AI, HealthTech, Innovation

Digital Therapeutics: Empowering People with Type 2 Diabetes to Manage Basal Insulin Therapy Using Insulia
Logan Harper
June 22, 2018
Developed and presented a conference poster covering digital health technologies (digital therapeutics) for the 2018 American Diabetes Association (ADA) Conference

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Tags: AI, HealthTech, Innovation

3 Webinars
Digital Health Digest: Strategies to Take RPM to the Next Level
CM Medical
November 01, 2022
Logan discusses strategies for market entry across the US, the challenges of moving into an emerging sector, and what the future of Remote Patient Monitoring (RPM) is set to do for the healthcare market.

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Tags: Emerging Technology, Health and Wellness, HealthTech

Buying Home Blood Pressure Monitors to Support SMBP: How to Get Started
NACHC (The National Association of Community Health Centers)
May 13, 2021
Presented virtually on connected health/remote patient monitoring solutions to various community health centers throughout the US. The topic of the presentation was connected blood pressure devices - Buying Home Blood Pressure Monitors to Support SMBP: How to Get Started.

Video link: https://youtu.be/JPGt91aYbSY?t=3487 (or click "See publication" below to open the Youtube video)

Solutions presented were geared towards community health centers, many of whom were just starting their journeys into adopting self-measured blood pressure monitoring as part of their standard of care in hypertension management.

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Tags: Digital Transformation, HealthTech, Innovation

Leveraging Digital Therapeutics for Chronic Disease Management
Personal Connected Health Alliance - 2018 Connected Health Conference
October 19, 2018
2018 Connected Health Conference presenter at the Digital Therapeutics Pavilion, covering how those health care providers treating patients with chronic conditions can leverage digital therapeutics for improved outcomes

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Tags: Emerging Technology, HealthTech, Innovation

Blog

4 Article/Blogs
Patient Perspectives: The Concern for Data Security and Privacy
Thinkers360
July 28, 2022

Transparency and data are essential to the evolution of health care. A recent review of patient perspectives on data privacy shows continued uncertainty over the eroding security and confidentiality of Personal Health Information (PHI) in an everchanging connected world. A 1,000-patient survey recently released by the American Medical Association (AMA) and conducted by Savvy Cooperative found worry over data privacy protections and confusion about who can access PHI. To summarize the survey’s outcomes in one sentence, patients are deeply concerned over the lack of security and confidentiality of personal health information. 

READ THE FULL ARTICLE BELOW OR ON DIGITALHEALTHTIMES.COM

Patient Data Privacy – Privacy is a Right!

Digital health tools that facilitate innovative methods to improve care, enable lifestyle change, and create efficiencies are progressing quickly. And as patients (consumers) continue to adopt digital tools, healthcare organizations are rapidly leveraging these technologies to improve care and the patient experience. While digital health products offer many benefits, they also bring concerns about health information privacy and security. Patients worry about the repercussions of having little or no control over using and sharing personal health data. The AMA survey found that more than 92% of patients believe privacy is a right and that their health data should not be available for purchase.

Like many other aspects of our daily life, digital health information also makes us—and our personal information—vulnerable to data breaches. Concerns for data security and privacy goes beyond recent large-scale US cyberattacks. The frequency and severity of attacks affecting the number of individuals and costs to healthcare companies have increased over the past five years. According to data from the US Department of Health and Human Services, there were 713 known breaches affecting approximately 45.7 million individuals in 2021, an increase from 329 breaches affecting 16.7 million individuals in 2016. 

 
 

 

Based on the survey results, the AMA discovered that by understanding the patient perspective on data privacy, the industry and government could better act to help patients and their care teams protect medical information and strengthen trust. As highlighted in the image below, patients are most comfortable with their physician or hospital accessing their data. They are least comfortable with social media sites, employers, and big technology companies accessing their health data. 

Patient Data Privacy – The Need for Strong Regulations

The digital health industry is exhibiting signs of maturity as it moves from a field of aspiring early-stage start-ups to more stable companies with validated products. With more validated products in the market, there is a growing need for stronger regulations to support patients’ right to control, access, and delete personal data. The AMA survey found that an overwhelming percentage of patients demand accountability, transparency, and control regarding health data privacy, with 94% expecting companies to be held legally accountable for using health data. Strong regulations are needed to restore trust in data exchange that facilitates accessible, equitable, and personalized care. Patients must have meaningful control and a clear understanding of how data is used and shared. 

As highlighted in a Health Exec article by Innovate Healthcare, the AMA proposes strong regulations for individuals’ right to control, access, and delete personal data collected. The Supreme Court’s June decision to overturn Roe v. Wade, which guaranteed access to abortion care for nearly 50 years in the United States, also set off a vast privacy issue in healthcare. The move allowed states to restrict, outlaw, or ban abortions and therefore challenge the right to privacy by potentially enabling law enforcement to gain access to health data related to abortion care and pregnancy. In 1973, the Supreme Court ruled in Roe that abortion care fell under the protection of the right to individual privacy and due process under the 14th Amendment. 

The AMA calls on policymakers to enact strong regulations around health data privacy. The AMA outlined five privacy principles for a national privacy framework.

Five Privacy Principles
  • Individual rights 
  • Equity
  • Entity responsibility
  • Applicability 
  • Enforcement

The AMA advocates for near-term app transparency requirements, including app privacy attestations collected by EHRs that will increase transparency and bolster individuals’ choice of apps. While the American authorities discuss federal privacy legislation, the AMA seeks to ensure that the resulting privacy law protects the physician-patient relationship. The AMA has also developed a guide to help app developers build privacy-forward technologies.

Impact on Health Equity

59% of survey respondents worry about health data companies use to discriminate against them or their loved ones or exclude them from opportunities to find housing, gain employment and receive benefits. Privacy efforts must include non-discrimination protections to avoid exacerbating existing inequities or creating new ones. Patients must trust that the information captured using digital health tools will not be used against them. 

How can you keep your personal health information safe? If you’re wondering how to protect healthcare data, the first step is simply being aware. The National Council on Aging has an informative article for patients that might not understand the sometimes confusing terminology used in the digital health space. 

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Ultimately, digital health cannot exist without surrendering a part of our privacy. The advanced technologies driving the transformation cannot improve without our data. And without data, they can’t be implemented as a standard of care in medicine.

 

About the American Medical Association

The American Medical Association is the physicians’ powerful ally in patient care. As the only medical association that convenes 190+ state and specialty medical societies and other critical stakeholders, the AMA represents physicians with a unified voice to all key players in health care. The AMA leverages its strength by removing the obstacles that interfere with patient care, leading the charge to prevent chronic disease and confront public health crises, and driving the future of medicine to tackle the biggest challenges in health care.

 

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Tags: Digital Transformation, HealthTech, Privacy

Healthcare AI: From Theory to Practice
Thinkers360
June 16, 2022

Consumerization is transforming the healthcare space with digital technologies causing a fundamental shift in consumer behavior, demands, and preferences. This transition has changed the way consumers (patients) interact with healthcare providers, with digital standardizing healthcare experiences and consumer engagement. As one report titled Healthcare in the Digital Age explained, “the dynamics of the healthcare industry are changing—with innovative digital solutions bringing about a shift from the curative care model to a more preventive care model.” 

Link to original article post

Artificial Intelligence (AI) is a set of technologies that includes automated systems able to perform tasks that usually require human intelligence, such as visual perception, speech recognition, and decision-making. AI in healthcare can apply these systems to perform administrative or clinical functions, ultimately augmenting human activity. In the US, healthcare organizations have yet to unlock the full potential of AI, even though the majority are open to leveraging its extensive capabilities. The opportunity is realized and has been extensively measured.

It’s interesting to see how the industry has changed to meet the demands and expectations of today’s patients. Digital health tools that facilitate innovative methods and modalities to improve care, enable lifestyle change, and create efficiencies are progressing quickly. And as patients (patient = consumer) continue to adopt digital interactions, healthcare organizations are rapidly leveraging these technologies to improve care and the patient experience. 

As healthcare organizations seek more customized, data-driven patient care, adopting technologies to promote digital engagement, data management, and workflow optimization is vital. Cloud platforms, along with data analytics and AI, can help organizations achieve these goals while focusing on patient care and security. Artificial Intelligence (AI) and cognitive computing can empower patients, transform the practice of medicine and save the health care industry over $150 billion by 2025. According to one report from Frost and Sullivan, AI could improve health outcomes by up to 40 percent and reduce treatment costs up to 50 percent by improving diagnosis, increasing access to care, and enabling precision medicine. 

In short, AI enables greater accessibility, relevancy, and actionability of healthcare information. Healthcare providers may not treat a physical patient but instead analyze and treat data in the future. Recent innovations will create lasting improvements in healthcare accessibility. As research in AI and other digital health tools continues, documentation of real-world outcomes, measured economically and clinically, is necessary. 

Solving Challenges in Healthcare with AI

AI has a substantial reach and can magnify the reach of care by integrating health data across platforms. The 2020 Accenture healthcare AI report found that essential clinical health AI applications can potentially create $150 billion in annual savings for the US healthcare economy by 2026. These cost savings potential is one reason healthcare organizations will continue to invest in digital solutions to deliver new sources of value over the foreseeable future, whether it's to lower the cost of care, improve labor productivity, or enable better patient/customer experiences or another desired outcome.

AI is getting increasingly sophisticated at doing what humans do, but more efficiently, quickly, and at a lower cost. Building off the Accenture AI report, growth in the AI health market is expected to reach $6.6. billion by 2021, with the market growing more than 10x by 2025. Patients/consumers also want AI, which leads to data security questions and fears. Organizations within the digital health/AI ecosystem will need to work together ethically and be secure in managing critical information on patients.

Healthcare organizations mostly all agree that AI and machine learning will affect the future of work, therefore, have an opportunity to employ AI to make a systematic shift that affects every process, piece of data, healthcare professional, and patient. While investments and adoption are expected to exponentially grow, organizations must understand the full potential value AI delivers financially, systematically, and organizationally.

Reference

AI can help prevent medical mistakes and flag those most at risk for problems. In the January 2020 publication of the scientific journal Nature, researchers found that by using AI technology, there was a reduction in false positives and false negatives when it came to diagnosing forms of breast cancer. Through reduced labor costs alone AI represents a notable opportunity for organizations to better control their bottom line in new payment regard while capitalizing on new growth potential.

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Several surveys conducted in 2019 found that the ability to improve or assist in the accuracy of diagnosis and clinical outcomes is the greatest impact AI will have in the short term on patient care. This same survey also found that of those organizations that have yet to adopt AI, cost remains the most significant obstacle in implementation—followed by a lack of strategic direction” within their organization.

While many American healthcare professionals are not currently using AI, many healthcare professionals would feel comfortable using it for a range of areas, suggesting a general openness to unlocking the full potential of AI in the future. As these and other AI applications gain more experience in the field, their ability to learn and act will continually lead to improvements in precision, efficiency, and outcomes.

 

 

AI’s Role in Healthcare

With much of health and health care moving onto digital platforms, there has been remarkable growth in the amount of information generated. As the conversation on the potential wonders of AI becomes more mainstream, it is easy for misguided fears and optimism to hide its legitimate near-term possibilities. The purpose is to build competency in AI and data science to the point that health care AI presents an assistive benefit to humans rather than replacing them. And of course, the need for privacy and huge amounts of data remains a challenge for AI in healthcare.

Mistaken fears and reporting isn’t the only limitation to AI adoption; low healthcare system literacy is a key barrier for any new technology or service model. This is notably true in the US, where reports are finding over half of the American population ranks low in healthcare system literacy – causing an estimated $4.8 billion annual organizational cost burden for payers. Our next article will cover the role digital health technologies can play in improving healthcare system literacy, also known as social detriments of health.

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Tags: AI, Health and Wellness, HealthTech

Consumer Experience Trends in Healthcare 2021| Press Ganey Report
Thinkers360
March 23, 2022

Press Ganey, a national leader in healthcare consumer and workforce engagement, has released its 2021 Consumer Experience Trends in Healthcare report. The publication includes key drivers behind current healthcare consumer behaviors and strategies for health care leaders to strengthen their digital footprint in 2022 and beyond. In short, the report found that delivering a five-star experience is essential as online reviews are the most decisive factor in a patient’s choice to schedule an appointment with a provider.

The Healthcare Consumer Experience

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Change has long been a constant in healthcare, but it has dramatically accelerated in recent years. Digital health tools that facilitate innovative methods and modalities to improve care, enable lifestyle change, and create efficiencies are progressing quickly. The digitalization of healthcare provides a better healthcare delivery experience for both patients and clinicians. Before the COVID-19 pandemic, consumer interest in using digital solutions to engage with their healthcare team rose. As digital technologies become more of the norm in healthcare, there’s an opportunity to rethink how to do healthcare by embedding the changes that have worked well during the pandemic. 

As digital consumerism in healthcare accelerates, expectations for the patient experience continue to evolve equally. The patient experience can no longer be defined alone by the clinical care setting. Today, the patient experience encompasses every step of the healthcare journey, including navigating the web, scheduling, billing, insurance, and beyond. The digital behaviors that gained momentum in recent years have been hard-coded into the patient journey. In the wake of COVID-19 and going beyond 2022, healthcare organizations must commit to a digital- and consumer-focused strategy to shape the patient experience. 

In September 2021, Press Ganey surveyed 1,000+ consumers to unlock insights into how they approach their journey to care. The findings provide a roadmap for accelerating digital transformation in 2022 and converting more care seekers into happy, loyal patients. 

Failure to review the consumer experience at every touchpoint can negatively influence a healthcare organization’s brand, reputation, and revenue. The Press Ganey 2021 Consumer Experience Trends in Healthcare report focuses on the following topics:

  • Digital drives choice: Patients rely on digital resources 2.2x more than provider referrals when choosing a healthcare provider.
  • Referral leakage: 84% would not see a referred provider if rated under four stars. 
  • The rise of virtual health: Over 1/3 of patients have used telehealth in the past year—a 337.6% increase since 2019. 
  • Patient as a customer: Assuming quality care, patients rate “customer service” (70.8%) and “communication” (63.4%) as more important than even “bedside manner” when it comes to a 5-star experience.
  • Shopping for healthcare: On average, consumers use three different websites during their healthcare research process and read 5½ reviews before deciding.

As pointed out in the Press Ganey report, the digital experience doesn’t stop there. Patient acquisition and loyalty are increasingly dependent upon the digital healthcare experience throughout every touchpoint along the patient journey. According to the analysis:

  • All generations are increasingly shopping online for healthcare. 44% of baby boomers and 60% of millennials and Gen Z prefer researching healthcare providers on their smartphone or tablet, representing a 27% and 13% increase from 2019.
  • Digital drives patient choice. Patients rely on digital resources more than twice as much as provider referrals when choosing a healthcare provider. On average, consumers use three different websites during their healthcare research process and five reviews before deciding.
  • Search engines are just the start. Consumers rely on a brand’s website, WebMD, Healthgrades, and Facebook to research providers among the top five websites used.
  • Online reviews prevent referral leakage. 83% of patients go online to read reviews about a provider after receiving a referral. 84% would not see their referred provider if they had less than a four-star rating.
  • Customer service is the new bedside manner. Assuming quality care is received, patients rate “customer service” (71%) and “communication” (64%) as more important than even “bedside manner” when it comes to rating a five-star experience.
  • Telehealth isn’t going anywhere anytime soon. More than one-third of patients have used telehealth in the past year—a 38% increase since 2019—and usage surged among baby boomers during the same period.

The Continued Adoption of Digital Health Technologies

As other reports and studies have identified, the Press Ganey report finds that consumers and industry leaders agree that technology improves health outcomes and increases care access. Digital technologies have rapidly penetrated many aspects of consumers’ interactions with their health care team, including how they make care decisions and interact with their health plans. Additionally, these technologies are benefitting the patient experience and increasing patient confidence. Driving adoption today will pave the way for more widespread future smart technologies. 

Referencing the Press Ganey report, consumers rely heavily on digital channels when selecting a provider. Today, 51.1% of patients turn to the web when choosing a new primary care provider (PCP), while 23.8% first seek referrals from another healthcare provider and 4.4% from an insurance or benefits manager.

In this era of empowered healthcare, consumers expect easy and streamlined access to care. Given these high expectations, more people (54.4%) consider their healthcare journey difficult today than in 2019 (50.4%). According to respondents in the Press Ganey report, the top three challenges in finding a healthcare provider are 1) appointment availability, 2) finding an in-network doctor, and 3) taking too much time. 

Key Considerations – Learnings from the Consumer Experience Report

As healthcare leaders prepare for the year ahead, one thing is clear: Organizations must prioritize their digital consumerism strategies to keep up with current expectations and successfully acquire and retain patients for years to come. 

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According to the Press Ganey report, healthcare organizations should consider the following takeaways to optimize digital touchpoints in 2022 and beyond: 

  • Search is provider-first: To improve the organization’s brand and visibility, ensure provider listings are accurate and complete. Consumers use provider listings to determine their selection.
  • Digitize access: Difficulty contacting the office is the #1 reason patients won’t book with a selected provider. By providing online appointment booking options, you avoid losing new patients to long hold times and improve patient satisfaction. 
  • Protect referrals with reviews: Prevent potential referral leakage by implementing reviews at the provider level. Don’t worry about volume: Since patients place a premium on the authenticity of reviews, consider leveraging existing patient experience surveys as a part of your online reputation strategy. 
  • Look beyond the digital front door: Consumers will interact with your organization across myriad touchpoints online—many of which lie outside your website domain. Assess the health and quality of your entire digital footprint,—which is the sum of your location and provider listings across the web. Focus on optimizing listings on healthcare review sites like Healthgrades, which see a high patient conversion rate. 
  • Embrace a customer service mindset: Since excellent customer service is a crucial driver of loyalty and high online ratings, leverage frequent “front office” engagement surveys to drive effective performance improvement strategies.

Healthcare providers deserve technology that lets them focus on what matters: patient care. And consumers deserve technologies that are as passive as possible. The key to successful behavior change is developing habits that make change more accessible.

 

 

The research was commissioned by Press Ganey and conducted through an independent third-party market research agency during September 2021. Press Ganey’s survey depicts findings from 1,140 U.S. adult respondents representing various demographics across multiple regions, income levels, genders, and ages. Findings were benchmarked against the results of a 2019 survey to determine essential shifts in trends.

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Tags: Customer Experience, HealthTech, Innovation

Health Care Consumers – The Digital Health Care Experience
Thinkers360
March 21, 2022

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Convenience has become the new currency. Over the past decade, consumers have grown accustomed to a seamless digital experience. At the same time, health care consumers (patients) have taken a more active role in educating themselves and directly managing their health. With more than 80% of consumers researching their healthcare options, new technologies provide consumers with new ways to live healthy and manage certain conditions. And for healthcare organizations to gain a competitive position in the minds of consumers, convenience is a primary concern. Healthcare consumerism should empower consumers to be involved in their health care decisions throughout every step of the patient journey.

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However, while rising customer expectations drive new business models, increased choice pressure also affects existing healthcare organizations. Consumers are increasingly cautious about how, when, and where they pay for healthcare services. They will make decisions, less as patients and more as individuals within specific contexts – as a mother, daughter, friend, and family member. Increased price transparency is prompting more pricing information and, therefore, more shoppable healthcare services, according to a 2020 McKinsey consumer healthcare survey. In other words, healthcare organizations should envision their patients as health care consumers.

The Health Care Consumer

The era of digital health. Soon it will be just the era of health. Digital is becoming so intertwined with health care that it’s now to be expected by consumers. Consumer loyalty is a significant driver of health system profitability. Still, unfortunately for hospitals and health systems, the overall brand preference among healthcare consumers continues to decline, from 31% in 2018 to 36% in 2020. While many customers lack a clear preference for a given healthcare brand, this is likely not a reflection of negative care experiences. As informed consumerism rises, health systems will need to shift how they attract, engage, and treat new patients. This expectation is why the research, development, testing, and deploying of novel digital health technologies and tools should be considered long-term investments that will net great returns.

Health Care Consumers - healthcare consumerism - health care consumerism

Healthcare organizations must continue to prioritize digital health solutions, including a protocol to support efficiency. There is a direct correlation between health systems with structure and processes surrounding innovation and the ability to implement and scale innovation quickly.

In the traditional healthcare settings, patients were not involved in decision-making about their health and disease management. This began to shift dramatically in the 2010s with the digitalization of healthcare tools and services. In the last decade, we have changed care models by virtualizing medicine, where it makes clinical and economic sense. Although it took a pandemic to drive clinical adoption of digital health tools, has anything changed how health care consumers want to interact with their providers? The simple answer is…yes. In a recent 2021 HIMSS survey, “Patient Communication Preferences in 2021,” released by SR Health, patients express that they want more digital tools, especially text messaging. The survey also found that age continues to be less of a barrier to electronic forms of communication. 

Rapid development and deployment of innovations will be critical in the post-pandemic world. While the COVID-19 pandemic has placed unprecedented demands on modern healthcare systems, the industry’s response has vividly demonstrated its resilience and ability to bring innovations to market quickly. At the height of the pandemic, providers rapidly scaled offerings and saw 50 to 175 times the number of patients via telehealth compared with what they did before.

Transparency and data are essential to the evolution of health care. The current trend is that health systems regard innovation with an emphasis on quantifiable results, such as revenue generation or reducing costs. Shrinking revenue at traditional health systems results from widespread industry changes, including lower reimbursement, movement of care to outpatient settings, and what health care consumers expect from their patient experience. The resulting pressure has health systems looking to innovation as revenue generation.

Health Care Consumer | healthcare consumerism | healthcare consumer

The health care industry’s appetite for data has grown beyond storing and sharing medical histories. In a recent PricewaterhouseCoopers (PwC) report on top health industry issues of 2020, health care consumers and incorporating digital health into organizational strategies are two significant focus areas for healthcare organizations. In 2020, healthcare organizations made strategic deals to grow larger and expand into new identities with platforms anchored in value, innovation, customer experience, and population health. There’s now a better understanding that digital and analytics technologies have the potential to predict health needs and engage systematically with health care consumers in real-time.

Digital Health Funding – 2021

During the five years leading up to 2020, the adoption of digital health steadily climbed. The pandemic accelerated adoption even further, and the rise continued. However, the rate of change in adoption differed by technology and subgroup. In Rock Health’s 2020 Market Insights Report: Chasing a new equilibrium, confidence in digital health technologies and tools’ potential continued to progress. In 2020, venture capital dollars flowed to US digital health companies at a new all-time high, with over $14B invested across 440 deals.  

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The first half of 2021…2021 already surpassed 2020’s overall funding record, with $14.7B invested across 372 US digital health deals with a $39.6M average deal size. Fifty-nine percent of that funding came from 48 mega deals ($100M+), including one of the largest single rounds of investment in digital health history: health care consumer organization Noom’s $540M Series F round. Monthly funding in June 2021 ($3.1B) was almost triple that of June 2020 ($1.1B), when digital health funding numbers accelerated after the first COVID-19 shutdowns.

health care consumers | healthcare consumerism | health care consumerism

Digital tools that facilitate innovative methods and modalities to improve health care, enable lifestyle change, and create efficiencies are progressing quickly. According to the H1 2021 Rock Health Digital Funding Report, investors didn’t change their overall strategies going into—or emerging from—the pandemic. Instead, they’re doubling down on their bets. The top-funded value propositions for 2020 and H1 2021 are consistent, with companies catalyzing biopharma/device R&D ($2.7B) and those delivering on-demand healthcare services ($2.6B) bringing in the most dollars.

Rock Health H1 2021 Digital Health Funding | health care consumers | healthcare consumerism | health care consumerism

The Future Value of Health Care Consumers

Consumer engagement has become increasingly crucial for all healthcare industry stakeholders. Health care consumers want high-quality care that is easily accessible and affordable. The theory of health care consumers is that they take ownership of care decisions based upon costs, understand the full scope of options available to them based on research and trustworthy sources of information, and leverage their use of technologies.

As more health systems adopt a digital health business strategy, future reports will find healthcare organizations offering digital tools more efficiently and greater utilization of these devices and services by patients.

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- LOGAN HARPER 

 

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Tags: Emerging Technology, Innovation, HealthTech

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Leveraging Digital Therapeutics for Managing Chronic Disease

Location: Seaport World Trade Center in Bosto    Date Available: October 19th, 2018     Fees: -

Submission Date: March 21st, 2022     Service Type: Service Offered

Covering how providers treating patients with chronic conditions, such as type 2 diabetes, can leverage digital therapeutics for improved outcomes.

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