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Kym Hamer

Founder at Artemis Futures

London, United Kingdom

I help Coaches, Consultants and Advisors get more clients and increase revenue by 40% in 6 months using my Building Brand YOU methodology.

WANT TO KNOW MORE?
Interested in exploring how Building Brand YOU could help you unlock success for you and your business? Then get in touch at kymhamer@artemisfutures.co.uk.

Available For: Consulting, Speaking
Travels From: London, UK
Speaking Topics: Storytelling, Future Strategy, Mastering Uncertainty

Kym HamerPoints
Academic0
Author38
Influencer9
Speaker7
Entrepreneur0
Total54

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Company
Email: kymhamer@artemisfutures.co.uk
Phone: 07535980093
Media Experience: 15+ years
Last Media Training: 03/31/2016
Last Media Interview: 06/23/2020

Areas of Expertise

Change Management 31.42
Culture 31.02
Customer Experience 31.78
Entrepreneurship 32.08
Innovation 30.24
Leadership 30.37
Marketing 31.67
Open Innovation
Startups 30.61
Future of Work 30.11
Mobility 30.32
Social 30.33
HR 30.21
Business Strategy 30.13
Diversity and Inclusion 30.40
Digital Transformation 30.04
Emerging Technology 30.08
COVID19 32.23
Mental Health 32.39
Public Relations 31.17

Industry Experience

Consumer Products
Manufacturing
Media
Metal Products
Other
Retail
Travel & Transportation

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Publications

20 Article/Blogs
How buying on emotion led to one of the best customer experiences I’ve had.
Artemis Futures
July 25, 2020
Recently I bought a painting on Instagram and it led to one of the most extraordinary experiences I've had as a customer in a long time...

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Tags: Customer Experience, Marketing, Social

The system is broken: What rugby can teach us about equality
Artemis Futures / Strategy Together
July 05, 2020
Recently we were asked to offer some thoughts about the role of women in leadership across the world. Here's what we had to say.

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Tags: Diversity and Inclusion, Leadership

How to be a butterfly - thriving in a VUCA world
Artemis Futures
March 18, 2020
Our VUCA world has flexed its muscles & pressed hard against our ideas about how we live and the communities we are part of. We don’t know exactly how the world beyond this change will be but Just like a butterfly, we can prepare to take flight despite an uncertain future.

In this article I share my thoughts on how we can build resilience during challenging times to avoid having our wings clipped.

How can we survive & thrive?

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Tags: Change Management, Entrepreneurship, Leadership

3 reasons why collaboration is the key to unlocking success
Artemis Futures
February 10, 2020
Michael Porter published his book Competitive Advantage: Creating and Sustaining Superior Performance 35 years ago, but is competitive advantage still relevant in today’s fast-moving & fickle world?

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Tags: Culture, Customer Experience, Marketing

How to build trust and engagement by being social
Artemis Futures
January 17, 2020
People buy from people they know, like and trust. But in today's digital world having access to so much information on-line means that we can do a lot of our initial investigation and due diligence before we meet, let alone commit, to anybody. How can we build trust when we've never met people before?

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Tags: Customer Experience, Marketing, Social

4 ways that starting over can make you successful
Artemis Futures
November 18, 2019
Just like heading to the next tee, starting over can really help you up your game!

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Tags: Entrepreneurship, Leadership, Mobility

5 lessons from climbing a mountain
Artemis Futures
September 27, 2019
Two weeks ago I climbed Mount Snowdon to raise funds for a local school. At 1,085m it's the highest mountain in England and Wales. It's also one of the hardest things I've ever done. Here are the 5 lessons for climbing any mountain - in business, or in life!

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Tags: Entrepreneurship, Leadership

Want to start your own business?
Artemis Futures
September 08, 2019

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Tags: Entrepreneurship, Future of Work, Startups

Do you feel lucky?
Artemis Futures
August 12, 2019
"I've just finished reading What Happened, Hillary Clinton's book about losing the un-lose-able election".

In this article I explore the part that luck plays in undermining our efforts, our confidence and even our joy in succeeding.

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Tags: Culture, Entrepreneurship, Leadership

A single story
Artemis Futures
July 10, 2019

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Tags: Culture, Customer Experience, Marketing

A single story
Artemis Futures
July 02, 2019

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Tags: Marketing

The original ideas man
Artemis Futures / The Next Ten Years
June 23, 2019
During his lifetime, Alfred Nobel was awarded 350 global patents and built a vast international empire. Upon his death in 1896, he bequeathed his wealth to the creation of the Nobel Prize. Here Kym Hamer explores what his legacy really means for our future.

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Tags: Entrepreneurship, Innovation, Leadership

A moving tribute
Artemis Futures / The Next Ten Years
June 04, 2019
We all love a good story - one that enlightens, educates, empowers and entertains us.
But it's making people part of your story – your customers, your employees, your partners, your community – that galvanises them to act. To spend their time, their energy and their money - on you, your brand, your business.

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Tags: Customer Experience, Marketing

A Moving Tribute
linkedin
June 03, 2019
In 2014 888,246 hand-made ceramic poppies were planted in the moat surrounding the Tower of London to commemorate the 100th anniversary of Britain’s involvement in World War I.

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Tags: Customer Experience, Marketing, Culture

Experience is in the little things
NextTen Innovation Solutions
April 28, 2019
Kym Hamer is a fervent believer that great experience is in the little things. Here she shares her first visit to Abu Dhabi a few years ago and how paying attention the details made all the difference.

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Tags: Customer Experience

Experience is in the little things
NextTen Innovation Solutions
April 28, 2019
Kym Hamer is a fervent believer that great experience is in the little things. Here she shares her first visit to Abu Dhabi a few years ago and how paying attention the details made all the difference.

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Tags: Customer Experience

Having reservations
linkedin
April 19, 2019
Recently I went out to see a show with some friends of mine and we followed this up with drinks and dinner.

We had a great time. The show was witty, topical and a lot of fun and with a few drinks under our belts, we expected that dinner at an American-eatery-in-Soho would contribute some delicious state-side vittels to finish off our evening.

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Tags: Customer Experience, Culture

Are Customers the Source of happy ever after?
NextTen Innovation Solutions
April 07, 2019
Kym Hamer spends some time exploring whether satisfaction is the new happy and if the UAE’s Happiness and Positivity initiative will really bear fruit. Are customers the source of happy ever after?

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Tags: Culture, Customer Experience, Innovation

A question of culture: assimilate or die?
NextTen Innovation Solutions
March 10, 2019
When we are invited to join an organisation, it's usually because of who we are and what we bring to complement what's already there. And as the weeks and months go by, we settle in to our new surroundings and work out how to get things done in our new workplace. As if by osmosis, we absorb the organisational culture. But does this take the edge off what we can offer and why we were brought in in the first place?

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Tags: Culture

Join the board of this transformed school
linkedin
October 29, 2018
Copthall School is an all-girls secondary & sixth form academy in Mill Hill, North London. We are looking for aspirational & dedicated individuals to join our Board of Trustees.

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Tags: Innovation, Culture

2 Media Interviews
Connections for Change: Adapting & Pivoting your Business
Monash University
June 24, 2020
Kym Hamer, Entrepreneur, International Business Coach and Chief Customer & Strategy Officer at CXSA Middle East talks with Jessica Sullivan about all things small business including launching a new business as the COVID-19 crisis gained global momentum.

Kym's reflects on converting passion projects into a full-time business pursuit and self care throughout this process, as well as how she and her business partners have juggled the coronavirus crisis.

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Tags: Customer Experience, Change Management, Entrepreneurship

LET'S TALK SMALL BUSINESS - YOUR VISIBILITY IS NON-NEGOTIABLE!
Let's Talk Small Business
May 26, 2020
I was absolutely delighted to join Simon Cox on the Let's Talk Small Business podcast chat about marketing and being visible during the lockdown period and why visibility should always be a non-negotiable for your business!

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Tags: Business Strategy, Entrepreneurship, Marketing

1 Panel
How B2B organisations must transform to meet changing customer expectations
My Customer
June 24, 2020
In a recent Hanover Research survey of over 700 B2B leaders, 99% reported that they had a digital transformation initiative planned, yet only 58% were already underway.

However, the recent coronavirus crisis is forcing many organisations to accelerate their transformation plans from years to months, even weeks. As a result, B2B buyers are demanding a new pace of delivery from prospective vendors, and a new buying journey is emerging.

In this session, we discussed:
- What the new normal is for the B2B buying journey.
- Why so many B2B buying experiences are expected to be more tailored and personalised to the buyer’s needs, and what businesses can do to deliver on this expectation.
- Why the lines between B2B and B2C are blurring, and what B2B vendors can learn from customer experience in the B2C sector.
- Why the coronavirus crisis has placed a new emphasis on more rigorous pricing strategies in B2B.

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Tags: Customer Experience, Digital Transformation, Emerging Technology

4 Podcasts
Visibility is more than being seen
Mastering the Game of Life
September 04, 2020
In this totally unique 20-episode special series, Paul talks to the co-authors of his amazing new book, ‘Mastering The Game Of Life’, in which twenty global co-writers have shared stories about how they have made inroads to master this ever-evolving game.

In this particular episode, Paul talks to Kym Hamer about her chapter, entitled ‘Visibility Is More Than Just Being Seen’, and how it may mean more than simply displaying our physical selves...

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Tags: Marketing, Entrepreneurship, Public Relations

Why Milestones Matter
Mastering the Game of Life
August 04, 2020
After surpassing an impressive 250 episodes of Mastering The Game Of Life, 'guest host' Kym Hamer talks to 'podcaster extraordinaire' Paul Lowe, about the importance of milestones in our lives, and why it’s always important to keep our eyes on what comes next...

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Tags: Change Management, Entrepreneurship

Transition: When you know it's time to let it go
Mastering the Game of Life
June 04, 2020
On this episode of Mastering the Game of Life, it’s all change, as Paul becomes the special guest of this week’s host, Kym Hamer.

Change is very much part of the conversation too as Kym and Paul discuss the driving forces behind change in our own lives, the value of leading from the front, and futility of striving for perfection.

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Tags: Change Management, Culture, Leadership

Is it time to look in the Mirror?
Speaking from our HEARTS
January 28, 2020
Throughout her experience as a business coach, a term that Kym Hamer heard quite often was “look in the mirror”. As Paul and Kym discuss this week, “looking in the mirror” is not just a metaphor for reflection, but for introspection.

Stopping once in a while to examine the life we’ve built, can often direct us towards clearer goals and visions for our futures. As today’s conversation proves, sometimes looking in the mirror can be the wisest step we can take.

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Tags: Change Management, Entrepreneurship, Leadership

2 Speaking Engagements
Power of Reinvention 2020 Summit
House of Hives
July 16, 2020
Have you ever wondered if the life you are living is really all there is? ⠀⠀
⠀⠀
If you don’t feel like you are living your dream, if you don’t feel as though you are creating the life you truly deserve, you are not alone.⠀

At the inaugural Power of Reinvention 2020 Summit. I shared my own story of reinvention and talking about unlocking your greatest asset - YOU!⠀

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Tags: Entrepreneurship, Marketing, Startups

Coronavirus: A time for reinvention
Mastering the Game of Life
May 05, 2020
Human beings are much like butterflies, who grow and develop through life until they have taken an entirely different form through radically unique journeys. We should view the current lockdown crisis as a catalyst, not for retreat but for true development.

Has the darkest of moments for humanity actually provided us with a kickstart for our futures?

Here to discuss this fascinating topic is Paul’s special guest, Kym Hamer.

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Tags: Change Management, COVID19, Mental Health

2 Videos
Pathfinder: Your Personal Discovery Framework
Artemis Futures
May 14, 2020

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Tags: HR, Entrepreneurship

Live from the X4 Experience Summit, London
NextTen Innovation Solutions
April 21, 2019
NextTen Managing Partners Nick Bush and Kym Hamer spent a day at the Qualtrics X4 Experience Summit in London last week. Here they spend 5 minutes discussing what impressed them about their X4 experience and why NextTen has forged a partnership with Qualtrics.

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Tags: Analytics, Culture, Customer Experience

Blog

Opportunities

1 Speaker
Entrepreneur, Strategist, Storyteller

Location: Virtual    Date Available: August 16th, 2020    Fees: Negotiable

Submission Date: August 20th, 2019    Service Type: Service Offered

Kym is a master storyteller and speaks on communicating with power, developing communication strategies in line with your vision and using the right building blocks for developing your own brand story.

She is an experienced speaker and panelist on a variety of connected themes such as mastering uncertainty and navigating the future, customer-first innovation and marketing, and the power of collaboration.

GET IN TOUCH & LET'S CHAT ABOUT WHAT YOU'RE LOOKING FOR

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Kym Hamer