The Expanding Boundary of Opportunity and Employment
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September 16, 2021
W. Edward Deming taught that quality is achieved by measuring as much as possible and reducing variations. Japan widely adopted Deming's philosophies in the 1950s and, largely as a result, became the 2nd biggest economy in the world. This revolution in manufacturing, that introduced a sy
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Tags: Future of Work
The Greater Good - Technology on Purpose
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September 16, 2021
Adam Smith wrote about the concept of rational self-interest, which posits we work together for the greater good when it benefits ourselves. Is this argument valid in the context of robots, automation and employment? I think so.I believe most of us would agree that replacing large numbers of h
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Tags: Digital Transformation
Convergence, Combinations and Challenges in the Future
Mobil Interprise strategies
September 10, 2021
I first read about futurist Frank Diana's concept of combinatorial technologies several years ago. He wrote, "We are seeing exponential convergence across the areas of science, technology, economics, society, ethics, and politics. The combinatorial nature of an overwhelming number of building blocks drives an accelerating intersection across these areas. As an expert Lego player, I can appreciate the concept of building blocks, and the near infinite number of combinations these blocks can be used to form. The idea that we have now reached a critical mass of digital building blocks, and that we are now experiencing exponential growth through the combinatorial nature of them is compelling.
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Tags: Digital Transformation, Emerging Technology, Business Strategy
Will Over Weapons, Again
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August 20, 2021
The final price tag for the 20-year war in Afghanistan seems to be around $2 trillion. The $2 trillion did not buy a victory, freedom, human rights or a democracy, rather it bought a lesson. A lesson that we have unfortunately already purchased several times in the past, but failed to le
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Tags: Mental Health
Will Over Weapons, Again
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August 19, 2021
The final price tag for the 20-year war in Afghanistan seems to be around $2 trillion. The $2 trillion did not buy a victory, freedom, human rights or a democracy, rather it bought a lesson. A lesson that we have unfortunately already purchased several times in the past, but failed to le
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Tags: Mental Health
Speed and a Doctrine for the Future
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August 12, 2021
Throughout my career in the high tech industry I have often heard the business maxim, “First, develop a business strategy and then find the technology to support it.” My experience over the years, however, has led me to believe this maxim is misguided. Let me explain by asking severa
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Tags: AI, Digital Transformation, RPA
Transparency and Swarming are Both Good and Bad for Businesses
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August 06, 2021
Sleepy communities are suddenly overrun with people moving in from out of town. Roads and traffic signals designed to accommodate low volumes of traffic are suddenly insufficient. Hidden fishing holes are now surrounded by cars, families, dogs and campers. Trail systems are overrun
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Tags: Management, Leadership, Business Strategy
The Business Impact of Swarming and Transparency
LinkedIn
August 06, 2021
Sleepy communities are suddenly overrun with people moving in from out of town. Roads and traffic signals designed to accommodate low volumes of traffic are suddenly insufficient. Hidden fishing holes are now surrounded by cars, families, dogs and campers. Trail systems are overrun. Birders swarm a quiet neighborhood causing traffic congestion and concern. All of these swarming scenarios unfold so quickly they surprise us.
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Tags: Social, Management, Leadership
Speed and Innovation Require a Doctrine
LinkedIn
July 29, 2021
Throughout my career in the high tech industry I have often heard the business maxim, “First, develop a business strategy and then find the technology to support it.” My experience over the years, however, has led me to believe this maxim is misguided. Let me explain by asking several questions.
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Tags: AI, Innovation, RPA
Speed and a Doctrine for the Future
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July 29, 2021
Throughout my career in the high tech industry I have often heard the business maxim, “First, develop a business strategy and then find the technology to support it.” My experience over the years, however, has led me to believe this maxim is misguided. Let me explain by asking severa
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Tags: AI, Digital Transformation, RPA
Will You Trust a Robot?
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July 22, 2021
Jeff Bezos and team launched 66.5 miles into suborbital space on a rocket ship with no pilot this week. The rocket ship operated autonomously using sensors and artificial intelligence. That takes trust. They had to believe in the science and that the AI system would get them safely there
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Tags: AI
Must We be Good to Have a Good Future?
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July 22, 2021
The renowned Futurist Gerd Leonhard, in this short and impactful video, says in order to create a good future - we must be good. He suggests four focus areas for the future: people, prosperity, purpose and planet. If you agree with Gerd, then the first question is "What is good?&nbs
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Tags: AI, RPA
Speed and Transformational Leadership
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July 21, 2021
It took Magellan’s crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million mph, which means it only takes milliseconds to circ
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Tags: Digital Transformation, RPA
The Latest Developments in Artificial Intelligence and Digital Assistants at Oracle
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July 19, 2021
My brilliant friend Suhas Uliyar is Oracle's VP of Digital Assistants, AI & Integration. We connected on Zoom last week where he shared the latest developments in AI, and the progress his team is making in creating digital assistants that understand sentiment, swear words and soon have rea
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Tags: AI
Speed and Transformational Leadership
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July 19, 2021
It took Magellan’s crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million mph, which means it only takes milliseconds to circ
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Tags: Digital Transformation, RPA
The Future of Managers and AI
LinkedIn
July 08, 2021
Managers must explain a lot of things. Early in my career I managed a team of six IT experts responsible for EDI and other forms of business-to-business data exchanges with suppliers. Our data, from planning and manufacturing systems, was shared with our suppliers' to support the just-in-time manufacturing of electronics. Our senior leadership would often ask us to defend our data, yet we often struggled to explain where it originated from or how the numbers were generated. The data we were using came from a figurative "black box." We received it without explanation. That of course was an untenable position for a manager.
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Tags: AI, Social, Leadership
The Future of Managers
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July 07, 2021
Managers must explain a lot of things. Early in my career I managed a team of six IT experts responsible for EDI and other forms of business-to-business data exchanges with suppliers. Our data, from planning and manufacturing systems, was shared with our suppliers' to support the just-in
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Tags: AI
Redemptive AI, Biases and the American Dream
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June 30, 2021
The American Dream is the national ethos of the United States - a set of ideals which includes the opportunity for prosperity, success and access to upward social mobility for individuals and their families. The last thing any of us want is to invent and deploy technologies that are barriers t
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Tags: AI
Future of Warfare and Its Gamification
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June 30, 2021
Technology is giving life the potential to flourish like never before - or to self destruct. ~ Future of Life Institute In the future, warfare will be fought increasingly by engineers, software developers, scientists, accountants and politicians, which is a historical anomaly and worth some con
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Tags: AI
The Future of AI Starts Yesterday
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June 29, 2021
"The best time to start implementing artificial intelligence in the future was yesterday." ~Kevin BenedictArtificial intelligence (narrow AI) today is beyond its proof-of-concept phase - as it is already proven and deliverin
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Tags: AI
The Future of Human Experiences (HX)
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June 29, 2021
I have a confession. Although my family would have been considered working poor (my dad worked odd jobs in construction, sawmills and factories), I was able to attend a university, pay my tuition by working on a dairy farm and graduate. This ultimately opened doors to membership among th
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Projecting Power and Influence
LinkedIn
June 23, 2021
At the height of Rome's power they had more than 29 great military highways, 113 provinces were interconnected by 372 great road-links, and the whole road system comprised more than 400,000 km of roads, of which over 80,500 km were stone-paved. This enabled the romans to flourish as a civilization for over 400 years and to project their power and influence to the ends of the known world.
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Tags: Cybersecurity, Innovation, Leadership
The Future of Warfare, Its Purpose and Gamification
LinkedIn
June 21, 2021
In the future, warfare will be increasingly fought by engineers, scientists, accountants and politicians, which of course is different and perhaps preferable unless you actually want peace.
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Tags: AI, Innovation, Leadership
Future of Warfare and Its Gamification
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June 21, 2021
Technology is giving life the potential to flourish like never before - or to self destruct. ~ Future of Life Institute In the future, warfare will be fought increasingly by engineers, software developers, scientists, accountants and politicians, which is a historical anomaly and worth some con
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Tags: Analytics, Social, Leadership
Future of Warfare and Its Impact on Humans
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June 18, 2021
In the future, warfare will be fought by engineers, scientists, accountants and politicians, which of course is perfect unless you actually want peace. Historically war was conducted to compel a positive political outcome for the victor. This was accomplished by diminishing an adver
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Tags: AI, Leadership
Reimagining Higher Education: The New-Age CFO with Expert Mike Gower of Rutgers University
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June 15, 2021
In this backstage interview with Rutger University's Executive Vice President, Chief Financial Officer & Treasurer Mike Gower, we explore the importance of student retention, reducing student debt loads and using artificial intelligence to help alert staff that a particular student is struggling
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Tags: Edtech
Does Uncle Sam Really Want You?
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June 09, 2021
Uncle Sam doesn’t want a gangly 18-year-old soldier to stand guard outside the gate of a military base, rather he really wants a wide-area motion imagery (WAMI) system that provides surveillance, reconnaissance, and intelligence-gathering using specialized software and camera systems to detect and
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Tags: AI, Design Thinking, Leadership
The Future of University Recruitment, Retention and Reimagining
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June 07, 2021
If universities know what makes a good university student, then why aren't they sharing those details and helping to prepare more students in advance? Why are universities mostly hands-off until application deadlines approach - when it's already too late to have an impact? I propose
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Tags: Social, Leadership
The Future, Complexity and Human Thinking
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June 03, 2021
Don't let me drive a motorized vehicle after writing a long article. In fact, don't let me drive any vehicle motorized or not. My brain is often deep down a rabbit hole pondering data, crafting logical arguments, analyzing research findings, storytelling, wordsmithing etc, and any remain
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Tags: Analytics
Purpose Led Future
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June 01, 2021
The future is not unexpected. Yesterday’s future arrived today. It’s an inevitable pattern. I have been reading a lot about inevitability lately. Last week I listened to Bill Gates and Rashida Jones on the Ask Big Questions podcast. In this podcast Bill Gates shared
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Tags: Analytics, Leadership
Echo Chambers Involving Old and New Media
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June 01, 2021
Twitter has been widely credited with influencing the 2016 US presidential election. Not because lot's of voters read tweets, but because lot's of journalists do. Many of these journalists work for traditional media, which includes TV, radio, newspapers, newsletters, etc. The sheer
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Tags: Leadership
The Future of Human Experiences (HX)
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May 14, 2021
I have a confession. Although my family would have been considered working poor (my dad worked odd jobs in construction, sawmills and factories), I was able to attend a university, pay my tuition by milking cows and graduate. This ultimately opened doors to membership among the "elite" b
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Tags: Social, Management, Leadership
The Future of Human Experiences
Mobile Enterprise Strategies
May 13, 2021
I have a confession. Although my family would have been considered working poor (my dad worked odd jobs in construction, sawmills and factories), I was able to attend a university, pay my tuition by milking cows and graduate. This ultimately opened doors to membership among the "elite" by way of a college degree and a job with a living wage. It is easy to forget the struggles of one's past when life has moved on. It's easy to assume our personal experiences are representative of most. My recent research, however, has reminded me that this is a misguided assumption. In many parts of America, there are macro and micro-economic forces and trends that are negatively impacting life opportunities, careers, hope and the quality of the human experience.
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Tags: Management, Culture, Future of Work
Purpose Led vs an Inevitable Future
Mobile Enterprise Strategies
May 12, 2021
The future is not unexpected. Yesterday’s future arrived today. It’s an inevitable pattern. I have been reading a lot about inevitability lately. Last week I listened to Bill Gates and Rashida Jones on the Ask Big Questions podcast. In this podcast Bill Gates shared that we have already damaged the earth and the negative consequences are inevitable.
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Tags: Social, Management, Culture
Echo Chambers, Old and New Media Influence and Symbiotic Business Models
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April 30, 2021
Twitter has been widely credited with influencing the 2016 US presidential election. Not because lot's of voters read tweets, but because lot's of journalists do. Many of these journalists work for traditional media, which includes TV, radio, newspapers, newsletters, etc. The sheer
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The Vulnerable Targets of Social Engineering and Mind Manipulation
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April 30, 2021
It is disturbing to learn that if social engineers identify you as older, prone to conspiracy theories, low-informed and/or less educated, working poor or black, they will target and bombard you with nonstop disinformation on social media at a level much higher than others. Why? To answe
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How Social Engineering Works on Our Brains
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April 30, 2021
Social engineering has proven it is possible to know the societal or 'systematic' determinants of human 'behavior' in a way that permits them to be manipulated and controlled from afar. Our minds are vulnerable. The weaknesses in our thinking and decision-making processes are well documen
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Fooled by Psychographic Profiles and Social Engineering
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April 30, 2021
In the 1960s psychographic researchers began studying how to understand consumers and their behaviors at a deeper level based on personality traits, emotional triggers, interests, needs, values and attitudes, etc. A few decades later these findings were dusted off and combined with neuromarket
See publication
Social Engineering - Mind Manipulation at Scale
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April 30, 2021
Social engineering poses potential threats to human rights, markets and democracies. These concerns are based on the notion that humans are a product of their environment and the information they consume.The average person in the US spends approximately 3 hours each day consuming data from their dev
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Esperanto's Missing Ecosystem - Bringing Order to Sustainability Chaos
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April 30, 2021
Esperanto is not worth learning to many because there aren't many speakers. Without an influx of speakers, it's just a toy language for nerds. In 1887 the Polish ophthalmologist L. L. Zamenhof developed a language he called Esperanto. He first described the language in the book The I
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Echo Chambers, Old and New Media Influence and Symbiotic Business Models
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April 29, 2021
Twitter has been widely credited with influencing the 2016 US presidential election. Not because lot's of voters read tweets, but because lot's of journalists do. Many of these journalists work for traditional media, which includes TV, radio, newspapers, newsletters, etc. The sheer
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Tags: Social, Leadership, Marketing
Selling During Boycotts, Buy-cotts and Disinformation
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April 23, 2021
Two jobs I really wouldn't want this week. One, being the manager of the Mar-A-Lago Club and the other is being the sales manager at Goya, the privately held Latino food products company. Mar-A-Lago for environmental reasons, and Goya because their CEO, Robert Unanue, has a hobby of shar
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Tags: Social, Leadership
Disinformation is Both Expensive and Deadly
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April 23, 2021
The Covid-19 pandemic ambushed businesses and global economies. Since the pandemic took hold in the U.S. in March 2020, job loss has been one of the most significant consequences. The U.S. has recently reached a total of 60 million unemployment claims, while loss to the US GDP is estimated to
See publication
Social Engineering Escapes the War Zone
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April 23, 2021
The phrase social engineering splashed into the public's view as a result of actions from a cluster of companies whose services focused on influencing and manipulating people's thinking. The history of these companies is complex, but seems to have all started with Strategic Communication Labor
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Ideas as Competitive Advantages
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April 23, 2021
Recently an executive referred to our TCS Future of Business team as an idea factory. I took that as a huge compliment. No invention, good deed or successful company has ever been created without ideas. Ideas can form nations. Ideas can send astronauts to the Moon and robots
See publication
Facebook Decides What People Think
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April 23, 2021
The preamble to the United States constitution is so 1787. Back then our founding fathers wanted important decisions about our nation's future to be decided by "We the people." Today, however, we have opted to let social media and big tech companies make some of our most important societ
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Conspiracy Theories and Their Impact on Employment Opportunities
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April 23, 2021
A question has been lingering in the back of my mind of late. Does a belief in and the sharing of conspiracy theories have any potential impacts on employment opportunities and/or career advancement? This week I finally carved out some time to do research. I found more research tha
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Tags: Management, Leadership, HR
The Vulnerable Targets of Social Engineering and Mind Manipulation
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April 22, 2021
It is disturbing to learn that if you are defined as older, prone to conspiracy theories, low-informed and/or less educated, working poor or black by professional social engineers, you are going to be targeted and bombarded with nonstop disinformation on social media at a level much higher than othe
See publication
Tags: Cybersecurity, Social, Leadership
How Social Engineering Works on Our Brains
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April 21, 2021
Social engineering has proven it is possible to know the societal or 'systematic' determinants of human 'behavior' in a way that permits them to be manipulated and controlled from afar. Our minds are vulnerable. The weaknesses in our thinking and decision-making processes are well documen
See publication
Tags: Social
Disinformation Is Both Expensive and Deadly
LinkedIn
April 20, 2021
The Covid-19 pandemic ambushed businesses and global economies. Since the pandemic took hold in the U.S. in March 2020, job loss has been one of the most significant consequences. The U.S. has recently reached a total of 60 million unemployment claims, while loss to the US GDP is estimated to be approximately $7.6 trillion.
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Tags: Social, Leadership, COVID19
Disinformation is Both Expensive and Deadly
The Council for Digital Intelligence
April 19, 2021
The Covid-19 pandemic ambushed businesses and global economies. Since the pandemic took hold in the U.S. in March 2020, job loss has been one of the most significant consequences. The U.S. has recently reached a total of 60 million unemployment claims, while loss to the US GDP is estimated to be around $7.6 trillion.
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Tags: Social, 5G, COVID19
Social Engineering Escapes the War Zone
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April 19, 2021
The phrase social engineering splashed into the public's view as a result of actions from a cluster of companies whose services focused on influencing and manipulating people's thinking. The history of these companies is complex, but seems to have all started with Strategic Communication Labor
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Tags: Social, Leadership
Social Engineering Escapes the War Zone
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April 13, 2021
The phrase social engineering splashed into the public's view as a result of actions from a cluster of companies whose services focused on influencing and manipulating people's thinking. The history of these companies is complex, but seems to have all started with Strategic Communication Labor
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Tags: Social, Marketing
Social Engineering Spills Out of the War Zone
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April 12, 2021
The phrase social engineering splashed into the public's view as a result of actions from a cluster of companies whose services focused on influencing and manipulating people's thinking. The history of these companies is complex, but seems to have all started with Strategic Communication Labor
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Tags: Social, Leadership, Marketing
Social Engineering - Mind Manipulation at Scale
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April 12, 2021
Social engineering poses potential threats to human rights, markets and democracies. These concerns are based on the notion that humans are a product of their environment and the information they consume.The average person in the US spends approximately 3 hours each day consuming data from their dev
See publication
Tags: Social, Leadership, Marketing
Social Engineering - Mind Manipulation at Scale
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April 01, 2021
Social engineering poses potential threats to human rights, markets and democracies. These concerns are based on the notion that humans are a product of their environment and the information they consume.The average person in the US spends approximately 3 hours each day consuming data from their dev
See publication
Tags: Digital Transformation, Social, Marketing
Be Silent No More - An Influencer's Responsibility
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April 01, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
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Tags: Digital Transformation, Marketing, Mental Health
Fooled by Psychographic Profiles and Social Engineering
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March 31, 2021
In the 1960s psychographic researchers began studying how to understand consumers and their behaviors at a deeper level based on personality traits, emotional triggers, interests, needs, values and attitudes, etc. A few decades later these findings were dusted off and combined with neuromarket
See publication
Tags: Leadership, Marketing
Social Engineering - Mind Manipulation at Scale
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March 30, 2021
Social engineering poses potential threats to human rights, markets and democracies. These concerns are based on the notion that humans are a product of their environment and the information they consume.The average person in the US spends approximately 3 hours each day consuming data from their dev
See publication
Tags: Digital Transformation, Social
Social Engineering is Being Used to Manipulate
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March 29, 2021
Social engineering poses potential threats to human rights, markets and democracies. These concerns are based on the notion that humans are a product of their environment and the information they consume.The average person in the US spends approximately 3 hours per day consuming data from their devi
See publication
Tags: Social
Be Silent No More - An Influencer's Responsibilities
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March 29, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
See publication
Tags: Mental Health
The Missing Ecosystem - Bringing Order to Sustainability Chaos
LinkedIn
March 17, 2021
In 1887 the Polish ophthalmologist L. L. Zamenhof developed a language he called Esperanto. He first described the language in the book The International Language, which he published in five different languages. Why? No one could read Esperanto. In 2021 it is still mostly the case.
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Tags: Supply Chain, Risk Management, Ecosystems
Esperanto's Missing Ecosystem - Bringing Order to Sustainability Chaos
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March 17, 2021
In 1887 the Polish ophthalmologist L. L. Zamenhof developed a language he called Esperanto. He first described the language in the book The International Language, which he published in five different languages. Why? No one could read Esperanto. In 2021 it is still mostly the case.
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Tags: Sustainability, Supply Chain, Ecosystems
5G and the Global Impact with Ericsson Expert Rob Tiffany
LinkedIn
March 15, 2021
In this deep dive interview with Ericsson’s Head of IoT Strategy Rob Tiffany, we discuss his social media approach, food, wine, and the pandemic way of working all before plunging into the topic of 5G.
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Tags: Digital Transformation, Innovation, 5G
5G and the Future Impact with Ericsson's Expert Rob Tiffany
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March 15, 2021
This is Part 2 of my interview with Rob Tiffany, VP & Head of IoT Strategy at Ericsson. He walks us through his views on the future impact of 5G on consumers and industries. Watch Part 1 of this interview here.********************************************************************
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Tags: Innovation, IoT, 5G
Ecosystem Strategies Dominate the Future - Cowboys or Not
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March 12, 2021
In the rural west of the United States, it is common to meet people with libertarian political views - leave me alone and I will leave you alone. It’s a cowboy type ethos of being independent and self-sufficient. That’s one reason it’s so hard to get them to be compliant with socia
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Tags: Leadership, Business Strategy
5G and the New World with Ericsson Expert Rob Tiffany
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March 09, 2021
5G expert Rob Tiffany joins me for a deep dive discussion on the impact of 5G on businesses. If you don't already know Rob, he is an author, innovator, inventor, submariner, philanthropist, programmer, foodie, grunge music fan and VP and Head of IoT Strategy at Ericsson. *********************
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Tags: IoT
Conspiracy Theories and Their Impact on Employment Opportunities
LinkedIn
March 04, 2021
I have been pondering a question lately, but wondered if it was too hot to handle. Does a belief in and the sharing of conspiracy theories in the workplace have any potential impacts on employment opportunities and/or career advancement? This week I finally carved out some time to study this question. There is more research available on this subject than I anticipated and I have provided a summary of my findings below.
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Tags: Leadership, Future of Work
Ideas as Competitive Advantages
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March 02, 2021
Recently an executive referred to our TCS Future of Business team as an idea factory. I took that as a huge compliment. No invention, good deed or successful company has ever been created without ideas. Ideas can form nations. Ideas can send astronauts to the Moon and robots
See publication
Tags: Digital Transformation, Business Strategy
Facebook Decides What People Think
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March 02, 2021
The preamble to the United States constitution is so 1787. Back then our founding fathers wanted important decisions about our nation's future to be decided by "We the people." Today, however, we have opted to let social media and big tech companies make some of our most important societ
See publication
Tags: Social
The Current and Future State of Eldercare
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March 01, 2021
If we are lucky enough to live long enough, we will all likely end up managing elder care for someone or experiencing it ourselves. It is a very challenging area that seems to always be underfunded. How can emerging technologies help? In this insightful interview with TCS elder car
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Tags: Digital Transformation, Emerging Technology
The Role and Future of Information with Futurist Alex Whittington
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February 18, 2021
In this deep dive discussion with the brilliant thinker and futurist Alex Whittington, we explore the topics of data monetization, social media, facts, information/disinformation and the future of data driven economic models. I hope you enjoy! To watch or listen to more of these int
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Tags: Digital Transformation
Information and Flash Mob Tactics - Plus Paul Revere's Speed
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February 18, 2021
Recently anti-mask and anti-testing activist, using mobile phones, video and social media platforms, called for a flash mob style protest at the Legacy Salmon Creek Medical Center emergency room in Vancouver, Washington. They were protesting against the hospital's requirements that patients be
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Tags: Digital Transformation
Information, Flash Mob Tactics and Paul Revere's Speed
LinkedIn
February 18, 2021
Recently anti-mask activists and anti-testers using mobile phones, video and social media platforms, called for a flash mob style protest at the Legacy Salmon Creek Medical Center emergency room in Vancouver, Washington. They were protesting against the hospital's requirements that patients be tested for Covid-19 upon entering the hospital.
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Tags: Social, Leadership, Ecosystems
Robots that Create Jobs and Construct Apartment Buildings
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February 18, 2021
An Idaho company, Autovol Volumetric Modular, is building apartments inside a Nampa, Idaho factory and shipping the modular components to the San Jose, CA area for installation. In a 400,000 square foot manufacturing space they are maximizing the use of robots and automation to do the heavy li
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Tags: Digital Transformation, RPA
Flash Mob Tactics - Information Speed and Paul Revere's Horse
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February 16, 2021
Recently anti-mask activist, using mobile phones, video and social media platforms, called for a flash mob style protest at the Legacy Salmon Creek Medical Center emergency room in Vancouver, Washington. They were protesting against the hospital's requirements that patients be tested for Covid
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Tags: Digital Transformation
In 2021 Facebook Decides What "We the People" Think
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February 16, 2021
The preamble to the United States constitution is so 1787. Back then our founding fathers wanted important decisions about our nation's future to be decided by "We the people." Today, however, we have opted to let social media and big tech companies make some of our most important societ
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Tags: Social
Rethinking Universities - Thoughts from Four Experts
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February 11, 2021
In this episode, we talk with four experts, from three different countries, on how universities' business models, purpose and paradigms might need to be re-thought in the future. Our experts are:Renee Altier, Senior Vice President and General Manager, Business Education and Careers at WileyGre
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Tags: Edtech
In 2021 Facebook Decides What You Think
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February 10, 2021
The preamble to the United States constitution is so 1787. Back then our founding fathers wanted important decisions about our nation's future to be decided by "We the people." Today, however, we have opted to let social media and big tech companies make our most important societal decis
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Tags: Digital Transformation
Emerging Complexities with COVID-19 Variants
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February 10, 2021
In this short video we examine the increasing complexity that COVID-19 variants will introduce to our ecosystems. Multiple variants of COVID-19 introduce different infection rates, different vaccine efficacies and different vaccine supply chains, logistics, storage requirements, schedules, rec
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Tags: Supply Chain, COVID19
The University "Campus" of the Future
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February 09, 2021
During this pandemic year many university students were sent home to study online. How will this pandemic experience change the design of the university campus of tomorrow? In this episode, I ask this question to four brilliant experts in higher education.Renee Altier, Senior Vice Presid
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Tags: Digital Transformation
Creating a Valued University "Experience" both During the Pandemic and Post-Pandemic
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February 09, 2021
In this interview compilation, we take a a deep dive into the post-pandemic university of tomorrow. In Part 2, I ask the question, "How will universities continue to provide a valued “university experience” when increasingly classes are moving online?" Learn from experts:Renee Altier, Seni
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Tags: Digital Transformation, Innovation
How is the Pandemic Impacting Universities?
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February 09, 2021
In this deeply insightful series we ask our experts to share their experiences and observations on the current and future state of universities. Our guests represent three major universities in three different countries. I hope you learn as much from these experts as I did.Renee Altier,
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Tags: Digital Transformation
Selling Beans During Boycotts, Buy-cotts and Disinformation
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January 28, 2021
Two jobs I really wouldn't want this week. One, being the manager of the Mar-A-Lago Club and the other is being the sales manager at Goya, the privately held Latino food products company. Mar-A-Lago for environmental reasons, and Goya because their CEO, Robert Unanue, has a hobby of shar
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Tags: Digital Transformation, Marketing
Managing and Selling Beans During Boycotts, Buy-cotts and Disinformation
LinkedIn
January 28, 2021
Two jobs I really wouldn't want this week. One, being the manager of the Mar-A-Lago Club and the other is being the sales manager at Goya, the privately held Latino food products company. Mar-A-Lago for environmental reasons, and Goya because their CEO, Robert Unanue, has a hobby of sharing conspiracy theories and disinformation with all who will listen. His disinformation campaigns have not only generated threats of violence against the owners, but have also inspired bean "boycotts" from Democrats, and "buy-cotts" from Republicans plus increased calls to fire him. If you were the sales manager of beans at Goya, how would you possibly forecast demand in this chaotic environment?
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Tags: Digital Transformation, Marketing, Retail
The 21 People Who Control the World
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January 26, 2021
Facebook's Mark Zuckerberg has appointed twenty members to his new "Oversight Board." This board decides what Facebook's 2.7 billion users can read, watch, listen to and share on the social media platform. They also decide which world leaders are allowed on the platform and what they can say.&
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Tags: Digital Transformation, Social
Managing Sales During Boycotts, Buy-cotts and Disinformation
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January 26, 2021
Two jobs I really don't want this week. One is being the manager of the Mar-A-Lago Club, and the other is being the sales manager at Goya, the privately held Latino food products company. Mar-A-Lago for obvious reasons, and Goya because their CEO, Robert Unanue, likes to voice his politi
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Tags: Marketing, Business Strategy
The Utility of Truth
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January 20, 2021
I have the good fortune to meet with and interview many distinguished business and technology leaders in the normal course of my work. One of the most common subjects of discussion is the increasing importance of data and data analytics. Everyone needs data and an understanding of what i
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Tags: Analytics, Digital Transformation, COVID19
We Can Be Silent No More - Influencer Strategies and Responsibilities
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January 19, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
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Tags: Social
Mixing Business with Politics Requires a Plan
LinkedIn
January 14, 2021
Business leaders today are trying to navigate a hyper-politicized environment that can ambush them at any moment. Everything a business does and says is being scrutinized to reveal political positions to either support or oppose. Whether intended or not, or true or not, claims made by pundits, politicians and loud social media influencers can instantly lead to market segmentation, swarming or cancel culture that can unexpectedly derail your business and sales targets.
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Tags: Leadership, Future of Work, Business Strategy
Mixing Business and Politics Requires a Strategy
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January 14, 2021
Business leaders today are trying to navigate a hyper-politicized environment that can ambush them at any moment. Everything a business does and says is being scrutinized to reveal political positions to either support or oppose. Whether intended or not, or true or not, claims made by pu
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Tags: Business Strategy
We Can Be Silent No More - Influencer Strategies and Responsibilities
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January 13, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
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Tags: Social, Leadership
Part 2 of My Interview with Mark Bramwell the CIO at Saïd Business School at the University of Oxford
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January 11, 2021
This is part 2 of my in-depth interview with Mark Bramwell the CIO at Saïd Business School at the University of Oxford. We leave behind our list of prepared questions and take a deep dive into the future of universities and higher education. For anyone interested in education this is a
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Tags: Digital Transformation, COVID19
We Can Be Silent No More - Influencer Strategies and Responsibilities
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January 11, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
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Tags: Social, Leadership
The Future of Higher Education, Part 2 with Mark Bramwell, CIO at Saïd Business School, University of Oxford
LinkedIn
January 11, 2021
This is part 2 of my in-depth interview with Mark Bramwell the CIO at Saïd Business School at the University of Oxford. We leave behind our list of prepared questions and take a deep dive into the future of universities and higher education. For anyone interested in education this is a fascinating discussion.
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Tags: Digital Transformation, Innovation, Leadership
We Can Be Silent No More - Influencer Responsibility
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January 08, 2021
In Washington DC, Silicon Valley, Russia, China, New York, Iran and thousands of other locations around the world influencers are developing and implementing strategies that exploit human vulnerabilities to sell products and amass power. Many of us so called "influencers" and/or "marketers" ha
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Tags: Digital Transformation
Reimagining the Future of Higher Education with Wiley Expert Renee Altier
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December 16, 2020
A couple of weeks back I was able to sit down and record this fascinating discussion with higher education expert Renee Altier, Senior Vice President and General Manager, Business Education and Careers at Wiley. We took a deep dive into what the university of tomorrow will look like. A great de
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Tags: Innovation, Business Strategy
The University of Tommorrow with Expert Susan McCahan, Vice Provost of Innovations for Undergraduate Education and Academic Programs at the University of Toronto
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December 14, 2020
Recently I had the great privilege of interviewing Susan McCahan, the Vice Provost, of Innovations for Undergraduate Education and Academic Programs at the University of Toronto. In our discussion we took a dive deep into the pandemic experience, digital transformation, and what the university of to
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Tags: Digital Transformation, Leadership
University of Tomorrow - and the Role of Technology with Cornell Tech Expert Greg Morrisett
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December 09, 2020
In this series, I interview experts on the future of higher education. We take a dive deep into the pandemic experience, digital transformation, the future of university campuses and what the university of tomorrow may look like. In this episode, I interview Greg Morrisett, Dean and Vice
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Tags: Digital Transformation, COVID19
The University of Tomorrow - and the Role of Technology with Expert Mark Bramwell
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December 09, 2020
In this series, I interview experts on what the future of higher education might look like. We take a dive deep into the pandemic experience, digital transformation and how universities are likely to change as a result. My guest in this episode is Mark Bramwell, CIO, Saïd Business Schoo
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Tags: Digital Transformation, Edtech
Unity and Leadership
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November 24, 2020
Colonel John BoydThis afternoon while working on a project about the future of information, I came across some books I have in my library from the insightful military strategist USAF Colonel John Boyd. He spent decades studying military strategies and learning how to unify people, and how
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Tags: Leadership, Culture
Post-Pandemic University Experiences
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November 24, 2020
Last month I interviewed professors, deans, provosts and futurist on the future of higher education, and the university of tomorrow. All of them believe that the Covid-19 global pandemic will change universities forever. The move to virtual learning environments has forced universities to adap
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Tags: Digital Transformation, Edtech
The University of Tomorrow with Futurist, Author and Expert David Espindola
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November 09, 2020
What does the future hold for post-pandemic universities, university experiences, university campuses and higher education? In this episode, futurist and author David Espindola shares his views on future scenarios for higher education. More on David's soon to be released book, The Expone
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Tags: Edtech, Business Strategy
The Future of Higher Education, a European Perspective with Dr. David Kalisz
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November 09, 2020
While preparing for another pandemic induced lockdown, Dr. David Kalisz, Associate Professor at the Paris School of Business, shares his pandemic experiences with us, and his views into the future of higher education, teaching, competition, and possible future scenarios for universities.************
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Tags: Edtech, Business Strategy
Reimagining Higher Education with Professor Jack Shannon and Futurist Frank Diana
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October 29, 2020
In this compelling episode we take a deep dive with futurist Frank Diana and Professor Jack Shannon into the future of children, the future of work and the future of higher education. We then discuss how the pandemic and emerging technologies have impacted all of them and explore what possible
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Tags: Digital Transformation, Edtech
Digital Transformation, Caring for Students and Meeting Expectations during a Pandemic at Tuskegee University with Dr. Jack Crumbly
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October 27, 2020
This year has been like no other. Join me as I interview Professor Jack Crumbly from the historically black Tuskegee University. In addition to the rapid digital transformation already taking place in higher education, 2020 introduced the Covid-19 pandemic and social unrest. Learn
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Tags: Digital Transformation, Edtech
Rethinking the Future of Higher Education with Futurist Alexandra Whittington
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October 27, 2020
Join me as futurist Alexandra Whittington helps us rethink and expand our perceptions of what the future of higher education might look like. The notion of a "traditional university experience” may no longer apply to the students of tomorrow who have different requirements, dreams and aspira
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Tags: Digital Transformation, Edtech
Higher Education and Pandemic Inspired Digital Transformation with Dr. Marek Kowalkiewicz, Part 2
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October 15, 2020
In Part 2 (watch part 1 here) of my interview with digital transformation and higher education expert Professor Marek Kowalkiewicz, we dig deep into the technologies that support universities, digital transformation and the long-term effects of the pandemic on higher education. *********************
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Tags: Digital Transformation
Twitching Professors, Outsourced Parenting, Digital Transformation and the University Experience
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October 15, 2020
“Even our custodians have a role to play in transforming our students,” explained Dr. Jack Crumbly of Tuskegee University, when describing the value of the “university experience.” The future is about “universities without borders,” predicted Dr. Marek Kowalkiewicz, a professor who studi
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Tags: Digital Transformation
Higher Education and Pandemic Inspired Digital Transformation with Dr. Marek Kowalkiewicz, Part 1
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October 15, 2020
In Part 1 of this episode, we take a deep dive into pandemic inspired digital transformation within higher education with Professor Marek Kowalkiewicz of the Queensland University of Technology. We discuss how universities are rapidly adapting to educating students during a pandemic and how ma
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Tags: Digital Transformation
The Pandemic-Induced Digital Transformation in Higher Education
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October 14, 2020
Both students and universities have been deeply involved in digital transformation since the beginning. In fact, the origins of the internet can be found in the labs of great research institutes and universities, and Facebook was first conceived by students at Harvard University. As stude
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Tags: Digital Transformation, COVID19
The Mindset of a Digital Winner
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October 14, 2020
I recently presented my views on how to succeed as a digital leader to over one hundred retail executives in Asia. They seemed to find it useful, so now I am sharing them here in an article format in the hopes that others might benefit. The content is my synthesis of findings that are de
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Tags: Customer Experience, Digital Transformation, Retail
Higher Education and Pandemic Inspired Digital Transformation with Dr. Marek Kowalkiewicz
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October 13, 2020
In Part 1 of this episode, we take a deep dive into pandemic inspired digital transformation within higher education with Professor Marek Kowalkiewicz of the Queensland University of Technology. We discuss how universities are rapidly adapting to educating students during a pandemic and how ma
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Tags: Digital Transformation
The Pandemic-Induced Digital Transformation in Higher Education
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October 13, 2020
Both students and universities have been deeply involved in digital transformation since the beginning. In fact, the origins of the internet can be found in the labs of great research institutes and universities, and Facebook was first conceived by students at Harvard University. As stude
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Tags: Digital Transformation, COVID19
The Pandemic-Induced Digital Transformation in Higher Education
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October 12, 2020
Both students and institutes of higher education have been deeply involved in digital transformation since the beginning. In fact, the origins of the internet can be found in the labs of great research institutes and universities, and Facebook was first conceived by students at Harvard University. Although originating in universities, it was most often Silicon Valley taking these technologies to businesses that accelerated their monetization and adoption trajectory.
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Tags: Digital Transformation, Innovation, COVID19
The Mindset of a Digital Winner
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October 06, 2020
I recently presented my views on how to succeed as a digital leader to over one hundred retail executives in Asia. They seemed to find it useful, so now I am sharing them here in an article format in the hopes that others might benefit. The content is my synthesis of findings that are de
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Tags: Retail
Learning Content Strategies from the Best with Jenn VandeZande SAP's Editor in Chief for SAP CX
Wordpressfeed
September 16, 2020
A couple of weeks ago I had the pleasure of spending time with and from learning from SAP’s Editor in Chief for SAP Customer Experience, Jenn VandeZande. We talked all about thought leadership strategies, working with influencers and other fascinating topics. Here are some of the choice excerpts edited for readability
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Tags: Analytics, Digital Transformation, Leadership
PART 2: A Pandemic's Impact on Innovation, Industry and the Future with TCS Expert Ved Sen
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September 15, 2020
A few weeks back I recorded two fascinating interviews with TCS digital transformation and innovation expert Ved Sen. This is the second interview (watch the first interview here) that focuses on strategies for innovating. We look at how to organize for innovation, and also how to
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Tags: Innovation
Retail and a History of Paying for Ignorance
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September 11, 2020
During the Cold War the armies of East and West faced off along thousands of miles of borders with tens of thousands of tanks, artillery units, defensive positions, guns and soldiers. The costs for supporting these defensive postures were enormous. Nations invested hundreds of billions o
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Tags: Retail
Retail and the History of Paying for
LinkedIn
September 11, 2020
During the Cold War the armies of East and West faced off along thousands of miles of borders with tens of thousands of tanks, artillery units, defensive positions, guns and soldiers. The costs for supporting these defensive postures were enormous. Nations invested hundreds of billions of dollars over the years maintaining these positions, not to counter a known threat, but to prevent an unknown threat. They were investing in ignorance - a lack of knowledge. They spent massive amounts defending against the unknown - everywhere. That expenditure was an ignorance penalty. A penalty, so huge, it negatively impacted the economic futures of many countries.
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Tags: Digital Transformation, Leadership
Retail and a History of Ignorance
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September 10, 2020
During the Cold War the armies of East and West faced off along thousands of miles of borders with tens of thousands of tanks, artillery units, defensive positions, guns and soldiers. The costs for supporting these defensive postures were enormous. Nations invested hundreds of billions o
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Tags: Retail
Facebook's Infodemic on the Pandemic
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September 04, 2020
I am a long-time technology enthusiast, analyst and futurist, and love to discuss and write about the positive impact emerging technologies offer humanity. That said, we can’t be blind to the negative impacts as well. Facebook’s algorithms are increasingly showing up as the source an
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Tags: Social
Our Minds on Facebook Algorithms
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September 02, 2020
As a futurist, I write often about the advantages of digital transformation for organizations and how early adopters gain extra advantages that aren’t available to laggards. One of the best demonstrations of this point was when Brad Parscale, the digital director of Mr. Trump's 2016 campaign, shar
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Tags: Social, Culture
Our Minds, Algorithms and Facebook
LinkedIn
September 01, 2020
As a futurist, I write often about the advantages of digital transformation for organizations and how early adopters gain extra advantages that aren’t available to laggards. One of the best demonstrations of this point is shared by Brad Parscale, the digital director of Mr. Trump's 2016 campaign, "Facebook moved the needle." And by "moving the needle" he meant contributed to his candidate’s victory. He understood how Facebook's computer algorithms worked before others did, and he took advantage of it to win.
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Tags: Management, Leadership, Future of Work
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 31, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
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Tags: Digital Transformation, Innovation
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 31, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
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Tags: Digital Transformation, Innovation
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 31, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
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Tags: Digital Transformation, Innovation
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 31, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
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Tags: Digital Transformation, Innovation
The Politicization of Everything
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August 31, 2020
We find ourselves today in a hyper-politicized environment that business leaders must recognize, understand and be prepared to address. Increasingly a business’ brand, mission statement, identified purpose, marketing themes, suppliers and the executive team’s social media activities are al
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Tags: Marketing
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 31, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
See publication
Tags: Digital Transformation, Innovation
A Pandemic's Impact on Innovation, Industry and the Future with Author and TCS Expert Ved Sen
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August 27, 2020
In this episode, I catch up with TCS’ innovation and digital transformation expert Ved Sen just 24 hours after his return from India. We discuss the pandemic's impact on innovation, priorities, industries, and consumers around the world. This future-focused deep dive discussion is spec
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Tags: Digital Transformation, Innovation
The Politicization of Everything
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August 26, 2020
We find ourselves today in a hyper-politicized environment that business leaders must recognize, understand and be prepared to address. Increasingly a business’ brand, mission statement, identified purpose, marketing themes, suppliers and the executive team’s social media activities are al
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Tags: Marketing
Reality is Required
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August 19, 2020
If you have spent any time working on IT projects you will have heard the statement, "The solution is only as good as the data." It's true. If you lack enough good data to generate an accurate output, stop and find it before moving forward. I remember having so many good ideas for proces
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Tags: Big Data
Driving Innovations, Enhancing Customer Experiences and Collaborating with Customers at SAP with Expert Matt Laukaitis
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August 10, 2020
In this episode, I get to learn from Matt Laukaitis, EVP/GM of Consumer Industries at SAP. He has been my friend for over 20 years and is a talented and inspirational leader. He works closely with large SAP customers as they innovate, provide solution feedback and collaborate on the solu
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Tags: Customer Experience, Innovation
Pounce - The Exploitation of Business Opportunities and Trends
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August 05, 2020
When opportunities present themselves, as they regularly do in business, it is important to quickly recognize them, have a framework for processing them, and have a team and an organizational philosophy that can pounce! Many companies focus so heavily on running lean organizations that t
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Tags: Management, Business Strategy
Innovation in Live Streaming Video with Vislink Technologies Expert, CEO & President Mickey Miller
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August 03, 2020
The Covid-19 pandemic has forced dramatic changes in the economics and business models of live sports and other live events - perhaps permanently. As a result, new ways of consuming sports and personalizing it through innovations in live video feeds is required. It involves advances in v
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Tags: Digital Transformation, COVID19
Humans as Friction
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July 30, 2020
The volume and velocity of data today ensure leaders can’t effectively consume, ponder and act upon it all. A human leader’s mind easily becomes overloaded and overwhelmed with information, so in order to maximize effectiveness leaders must purposely limit the amount of data presented to t
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Tags: AI, Innovation
Data Virtualization Changes the Game for Analytics, with Molecula's Mimi Spier
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July 29, 2020
In this episode, I interview Molecula’s Chief Strategy and Marketing Officer Mimi Spier. We discuss the power of virtualizing data to deliver hyper-fast analytics across distributed data sources. We learn why Molecula was awarded Ventana Research’s Digital Innovation Award for “dat
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Tags: Digital Transformation, Innovation
Talent Networks, Gig Economies and the Future of Work with SAP Fieldglass CTO Vish Baliga
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July 28, 2020
In this episode, SAP Fieldglass’ CTO Vish Baliga shares the evolution of external talent management and contingent workforces solutions, and how today SAP Fieldglass supports new ways of connecting talent networks with the gig economy.***************************************************************
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Tags: Management, HR, Future of Work
Covid-19, Content Strategy and Thought Leadership with SAP CX Expert Jenn VandeZande
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July 21, 2020
In this episode, SAP Customer Experience’s content strategy expert Jenn VandeZande shares her experiences and insights responding to the Covid-19 pandemic, and managing content authors and industry influencers. We dig deep into the tactics involved in developing content and explore what the
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Tags: Marketing, COVID19
Covid-19 Responses and Marketing Strategies with Retired VMware CMO Robin Matlock
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July 21, 2020
In this episode, we catch up with the ever enthusiastic and recently retired VMware CMO, Robin Matlock. We discuss Covid-19’s impact on Silicon Valley and strategies for responding. We dig deep into her experiences as a high tech executive, explore her marketing and purpose driven phil
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Tags: Marketing, COVID19
Chatbots and Digital Assistants Just Keep Getting Smarter an Update from Oracle's Expert Suhas Uliyar
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July 10, 2020
Today, chatbots and digital assistants can be vertical industry experts with an intimate understanding of roles, rules, regulations, and processes. In this episode, Oracle’s expert Suhas Uliyar walks us through recent advances and developments in this exciting field.Read more on Covid-19 bu
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Tags: AI, COVID19
Using AI to Manage Content Strategies and Messaging Globally with Expert Chris Willis
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July 10, 2020
Using artificial intelligence, embedded in advanced linguistic analytics engines, to globally manage content creation and messaging is brilliant. In this episode, expert Chris Willis, CMO of Acrolinx explains how many of the world’s largest companies are using AI to ensure accurate, consiste
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Tags: AI, Digital Transformation
Swarming and the Requirement for a Chief Values Officer
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July 08, 2020
The traditional relationship between businesses and consumers is changing. Consumers today are increasingly spending their money with brands aligned with their values and belief frameworks. Does a business require masks or not? Is the food organic, vegan or gluten free? Do they tre
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Tags: Marketing, Business Strategy
Moving Physical Interactions to Digital During a Pandemic
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July 07, 2020
When major disruptive events like the Covid-19 pandemic happens they can act as an accelerant or as an obstacle to change. The pandemic we are experiencing today is no different. In a recent report by TrustRadius 2020, the following technologies are currently experiencing large increases
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Tags: Digital Transformation, COVID19
The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent
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July 07, 2020
In this episode, we reach out to Belgium-based digital transformation expert Nadia Vincent to get her perspective on digital transformation challenges and strategies in general, and then discuss how the Covid-19 pandemic will impact these initiatives.With over two decades of international work exper
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Tags: Digital Transformation, COVID19
Customer Experience Trends During the Covid-19 Pandemic with SAP's Shalini Mitha
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July 07, 2020
In this episode, my guest is Shalini Mitha, Global VP, CX Solution Marketing at SAP. Our conversation dives deep into how the pandemic has impacted consumers, businesses, customer experience and future strategies. We discuss what makes a company agile enough to change sales channels when
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Tags: Customer Experience, COVID19
Swarming and the Requirement for a Chief Values Officer
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July 07, 2020
The traditional relationship between businesses and consumers is changing. Consumers today are increasingly spending their money with brands aligned with their values and belief frameworks. Does a business require masks or not? Is the food organic, vegan or gluten free? Do they tre
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Tags: Marketing, Business Strategy
Moving Physical Interactions to Digital During a Pandemic
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June 30, 2020
When major disruptive events like the Covid-19 pandemic happens they can act as an accelerant or as an obstacle to change. The pandemic we are experiencing today is no different. In a recent report by TrustRadius 2020, the following technologies are currently experiencing large increases
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Tags: Digital Transformation, Risk Management, COVID19
Microsoft - The Right Place at the Right Time During the Covid-19 Pandemic with Dr. Tomer Simon
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June 29, 2020
In this episode, Dr. Tomer Simon, Futurist and National Technology Officer for Microsoft Israel, discusses his experiences living and working around Covid-19, and the explosive growth Microsoft is experiencing during the pandemic. We then discuss how the pandemic impacts different industries a
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Tags: Digital Transformation, Emerging Technology, COVID19
The Impact of AI and Digital Transformation on the Sales Profession
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June 19, 2020
In this FOB TV episode, I have the opportunity to learn from Geoff Webb, VP of Strategy at PROS about the impact of Covid-19 and digital transformation on the sales profession. We then explore how artificial intelligence and machine learning are now augmenting sales professionals and helping t
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Tags: Digital Transformation
The Covid-19 Impact on Digital Transformation with Expert Nadia Vincent
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June 18, 2020
In this episode, we reach out to Belgium-based digital transformation expert Nadia Vincent to get her perspective on digital transformation challenges and strategies in general, and then discuss how the Covid-19 pandemic will impact these initiatives.With over two decades of international work exper
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Tags: Digital Transformation
Covid-19, Drones, Hyperspectral Remote Sensors and Customer P&Ls
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June 17, 2020
Hyperspectral camera embedded on anOnyxStar HYDRA-12 UAVfrom AltiGatorDigital transformation is more than replacing analog systems and processes with digital ones. It is often about enabling entirely new strategies and tactics never before possible. One of these new strategies is the abi
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Tags: Customer Experience, Autonomous Vehicles
Covid-19, Drones, Hyperspectral Remote Sensors and Customer P&Ls
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June 16, 2020
Hyperspectral camera embedded on anOnyxStar HYDRA-12 UAVfrom AltiGatorDigital transformation is more than replacing analog systems and processes with digital ones. It is often about enabling entirely new strategies and tactics never before possible. One of these new strategies is the abi
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Tags: Customer Experience, Digital Transformation, Privacy
Superstitions, Spaceships and Covid-19
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June 16, 2020
This week I listened to prominent voices praising the success of the SpaceX rocket ship and the work of the scientist involved there, while at the same time publicly rejecting the guidance of other scientist on how to best prevent the spread of the Covid-19 coronavirus. This got me thinking ab
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Tags: Risk Management, COVID19
Thinking Like a Futurist During a Pandemic with Frank Diana
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June 16, 2020
In this episode, I have the pleasure of learning from futurist Frank Diana as he shares his advice on how to think like a futurist during these chaotic times. He walks us through his mental frameworks, concepts and methodologies, and shares how ecosystem thinking can help businesses survive an
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Tags: AI, Ecosystems
Covid-19, Demographics, Risk Analysis and Mobile Apps
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June 16, 2020
Finally, it seems we have accumulated enough data from Covid-19 cases to focus in on how we can properly and strictly protect our vulnerable populations and reopen our economies. We know that if a person has underlying health problems* they have a far higher risk so need additional protections
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Tags: Big Data
Secrets, Brands and Global Swarming
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June 12, 2020
How long does it take to ruin a brand, destroy sales and devalue investors’ millions? The answer is seconds. In today’s world of 24-hour news and perpetual social media feeds, one ill-conceived communication can destroy as much investor and employee value as a pandemic. This de
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Tags: Marketing, Business Strategy
Brands, Speed and Global Swarming
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June 12, 2020
How long does it take to ruin a brand, destroy sales and devalue investors’ millions? The answer is seconds. In today’s world of 24-hour news and perpetual social media feeds, one ill-conceived communication can destroy as much investor and employee value as a pandemic. This de
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Tags: Social, Marketing, Sales
The Covid-19 Pandemic Impact on the Global Supply Chain with Expert Roger Blumberg
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June 11, 2020
In this episode, global supply chain and procurement expert Roger Blumberg shares what it is like to work in the middle of the pandemic's vortex helping large companies address supply chain challenges. He also shares how he anticipates supply chain strategies will change, what the long term im
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Tags: Supply Chain, Procurement
Pounce - The Exploitation of Opportunities
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June 11, 2020
When opportunities present themselves, as they regularly do in business, it is important to quickly recognize them, have a framework for processing them, and have a team and an organizational philosophy that can pounce! Many companies focus so heavily on running lean organizations that t
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Tags: Management, Business Strategy
Achieving Transformational Business Speed
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June 11, 2020
It took Magellan’s crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to circ
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Tags: Digital Transformation, Change Management
Pounce - The Exploitation of Opportunities
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June 09, 2020
When opportunities present themselves, as they regularly do in business, it is important to quickly recognize them, have a framework for processing them, and have a team and an organizational philosophy that can pounce! Many companies focus so heavily on running lean organizations that t
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Tags: Leadership, Entrepreneurship, Business Strategy
What is the Destination of Technological Progress?
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June 08, 2020
Definition of Progress – a forward movement toward a destination.I have spent several decades working in and around the Silicon Valley where progress is measured by how many new ideas you can get funded, developed, scaled and sold. The problem is Silicon Valley’s definition of progress is
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Tags: Business Strategy
Digital Anthropology, Covid-19 and the Future of Work
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June 04, 2020
In this interview we discuss Covid-19's impact on businesses, digital transformation, the impact of automation on humans and the second digital revolution with entrepreneur and future of work expert, Richard Skellett. Richard is opinionated and calls the displacement of humans with robots and
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Tags: Digital Transformation, Future of Work, COVID19
Operational Tempo and Speed as a Competitive Advantage
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June 04, 2020
The concept of speed as an advantage is not new. Over the course of 700 years, the Romans built and maintained a system of roads extending over 55,000 miles to enable speedy communications and the quick movement of troops and supplies across the vast expanse of the empire. Today digital technol
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Tags: Digital Transformation, Change Management
Achieving Transformational Business Speed
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June 03, 2020
It took Magellan’s crew three years sailing ships to circumnavigate the earth. Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth. Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to circ
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Tags: Digital Transformation, Change Management
Operational Tempo and Speed as a Competitive Advantage
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June 03, 2020
The concept of speed as an advantage is not new. Over the course of 700 years, the Romans built and maintained a system of roads extending over 55,000 miles to enable speedy communications and the quick movement of troops across the vast expanse of the empire. What's different today is that dig
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Tags: Digital Transformation, Change Management
Superstitions, Spaceships and Covid-19
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June 02, 2020
This week I listened to prominent voices praising the success of the SpaceX rocket ship and the work of the scientist involved there, while at the same time publicly rejecting the guidance of other scientist on how to best prevent the Covid-19 infections. This got me thinking about what people
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Tags: COVID19
The Help or Hinder Solution to Complexity
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June 02, 2020
Help or Hinder (HoH)I have led many executive workshops over the years where a long list of digital transformation challenges and requirements are identified. At the end of the session the overwhelmed participates often ask the question, “Where do we start?” My answer to that questio
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Tags: Digital Transformation
Covid-19 and the Value of Ideas
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June 01, 2020
I was recently on a call with a client who asked, “In addition to your standard services, what new ideas are you bringing to the table?” The client obviously placed a high value on ideas. Competitive advantages first start as ideas. A single competitive advantage can open
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Tags: Digital Transformation
Covid-19 and the Value of Ideas
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May 29, 2020
I was recently on a call with a client who asked, “In addition to your standard services, what additional new ideas are you bringing to the table?” The client obviously placed a high value on ideas. Innovative ideas often lead directly to new competitive advantages in business.&
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Tags: Digital Transformation, COVID19
Covid-19 and the Role of a Futurist
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May 29, 2020
Early FuturistFuturist Frank Diana leads Tata Consultancy Services' Future of Business team. When people ask his predictions about the future he often responds, “We don’t predict, we identify and consider possible scenarios.” He is also fond of saying that most predictions made aft
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Tags: Future of Work, COVID19
The Innovators' Equation for Success
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May 29, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull. While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying the economics of the emerging electric generation industry. The data
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Tags: Innovation
Covid-19 and the Role of a Futurist
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May 28, 2020
Early FuturistThe leader of TCS’s Future of Business team is Futurist Frank Diana. When people ask Frank for his predictions about the future he often responds, “We don’t predict, we identify and consider possible scenarios.” He is also fond of saying that most predictions made a
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Tags: Future of Work
The Innovators' Equation for Success
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May 28, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull. While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying the economics of the emerging electric generation industry. The data
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Tags: Innovation
The Innovators' Formula for Success
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May 27, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull. While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying data, numbers and the economics of the emerging electric generation industr
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Tags: Innovation
Innovating for Innovators with Expert Gabby Czertok, Founder of The Builders
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May 26, 2020
In this episode, global entrepreneurship expert Gabby Czertok, Founder of The Builders, shares how match making between large companies and start-ups are done, and how national entrepreneurship at scale is possible and the ecosystems necessary to support it.******************************************
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Tags: Entrepreneurship, Ecosystems
Using AI to Analyze CX Across the Business
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May 21, 2020
In this episode of Future of Business TV, we speak with expert Boaz Grinvald, CEO of Revuze about using the power of analytics and AI to understand customer experiences across the entire business. Most businesses share some CX information with a limited segment of their leadership, but by usin
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Tags: Customer Experience
AI, Autonomous Programming and Karma
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May 20, 2020
Autonomous ProgrammingRecently an artificial intelligence system in China successfully passed a medical exam for the first time. Potentially AI can soon provide high quality medical diagnoses remotely anywhere around the world, but I don't know about their bedside manner. Another s
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Tags: AI
The Importance of Relativistic Competition and Theory
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May 18, 2020
In a race what matters most is your position relative to your competitors'. If everyone in a race is slow, then the winner must simply be less slow. It's all relative. "It is not enough to do your best; you must know what to do, and then do your best." ~ W. Edwards DemingGiven the i
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Tags: Digital Transformation
Who Will Protect Us from AI? Expert Nigel Willson has some Ideas
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May 14, 2020
In this episode, I have the privilege of interviewing artificial intelligence expert Nigel Willson. Nige spent twenty years working at Microsoft and much of it studying and speaking about artificial intelligence. He is now dedicating his time to helping societies, especially in the UK, underst
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Tags: AI
The Importance of a Relativistic Competition and Theory
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May 14, 2020
In a race what matters most is your position relative to your competitors'. If everyone in a race is slow, then the winner must simply be less slow. It's all relative. "It is not enough to do your best; you must know what to do, and then do your best." ~ W. Edwards DemingGiven the i
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Tags: Digital Transformation
Who Will Be Our AI Overwatch? Expert Nigel Willson has some Ideas
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May 12, 2020
In this episode, I have the privilege of interviewing artificial intelligence expert Nigel Willson. Nige spent twenty years working at Microsoft and much of it studying and speaking about artificial intelligence. He is now dedicating his time to helping societies, especially in the UK, underst
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Tags: AI
Space, Pandemics, Roman Roads and Air-Conditioners
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May 12, 2020
The author on a Roman RoadThe only definitive protection against the Covid-19 coronavirus so far in this pandemic is space – at least six feet of it. Isn’t it interesting that space the infinite 3D realm in which all material objects are located and all events occur, is the solution to sto
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Tags: COVID19
Human, Digital and Future Cadences on a Time Continuum
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May 12, 2020
Strategy is the art of making use of time and space. I am less concerned about the later than the former. Space we can recover, lost time never. ~ Napoleon BonaparteDigital transformation involves the process of transforming a business from one state to another. It is also about time. An
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Tags: Digital Transformation, Future of Work
Ahead of the Curve - Pandemic Responses and Business
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May 12, 2020
“Should you find yourself in a chronically leaking boat, energy devoted to changing vessels is likely to be a more productive than energy devoted to patching leaks." ~ Warren BuffetEver since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “cur
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Tags: COVID19
Pandemic Resilience is Knowing When to Quit
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May 12, 2020
Thomas Edison“Should you find yourself in a chronically leaking boat, energy devoted to changing vessels is likely to be a more productive than energy devoted to patching leaks." ~ Warren BuffetResilience is the ability to recover quickly from difficulties. It doesn’t, however, require you
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Tags: Leadership, COVID19
Human, Digital and Future-time Cadences on a Time Continuum
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May 11, 2020
Strategy is the art of making use of time and space. I am less concerned about the later than the former. Space we can recover, lost time never. ~ Napoleon BonaparteDigital transformation involves the process of transforming a business from one state to another. It is also about time. An
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Tags: Future of Work
Navigating a Pandemic with Dropbox's CMO Tifenn Dano Kwan
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May 07, 2020
In this episode, I have an insightful conversation with Dropbox’s CMO Tifenn Dano Kwan on how Dropbox is navigating through the Covid-19 pandemic. We talk about working from a home office, changing customer needs, marketing strategies and future trends. Enjoy! *******************
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Tags: Marketing, Business Continuity, COVID19
Culture and Humility as Competitive Advantages
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May 06, 2020
In 2019, I interviewed over one hundred business leaders. In the course of these interviews and follow up discussions I learned a great deal - some of which I want to share here. I have seen workforces that are united with their leaders in a desire to change and improve. I have see
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Tags: Digital Transformation, Change Management
Napoleon, True Competition and Pandemics
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May 05, 2020
NapoleonIn 1809 a British military expedition of 40,000 soldiers was sent to Walcheren in the Netherlands to defeat Napoleon’s troops stationed there. After a few light skirmishes, the French army evacuated and left the British occupiers alone. After a few weeks the British began to ge
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Tags: Digital Transformation, Change Management
Thinking Like a Futurist with Frank Diana
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May 05, 2020
In this episode, I have the pleasure of learning from futurist Frank Diana as he shares his advice on how to think like a futurist during these chaotic times. He walks us through his mental frameworks, concepts and methodologies, and shares how ecosystem thinking can help businesses survive an
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Tags: Leadership, Business Continuity, Ecosystems
Leadership and Mental Biases in a Pandemic
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May 05, 2020
The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs: In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of six people die e
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Tags: Digital Transformation, Leadership
Demographics, Risk Analysis and Mobile Apps
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April 30, 2020
Finally, it seems we have accumulated enough data from Covid-19 cases to focus in on how we can properly and strictly protect our vulnerable populations and reopen our economies. We know that if a person has underlying health problems* they have a far higher risk so need additional protections
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Tags: Big Data, COVID19
Demographics, Risk Analysis and Mobile Apps
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April 29, 2020
Finally, it seems we have accumulated enough data from Covid-19 cases to focus in on how we can properly and strictly protect our vulnerable populations and reopen our economies. We know that if a person has underlying health problems* they have a far higher risk so need additional protections
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Tags: Big Data, Mobility
Ahead of the Curve
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April 29, 2020
Ever since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “curves.” Not just the shape of the curve, although important in the context of flattening, but also getting ahead of it. Here are three recent headlines that demonstrate my point
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Tags: Leadership
The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 27, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic. Not everything for sure, but enough to start sketching a plan for the guaranteed next one. We don't ever want to be in a situation again where we must decide between our lives or a functioni
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Tags: Risk Management, COVID19
A Pandemic Inspired Tsunami of Channel Switching
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April 27, 2020
In Boise, Idaho our local downtown retail chocolate shop, “The Chocolate Bar” transitioned into a chocolate factory and direct delivery service seemingly overnight as a result of the COVID-19 pandemic. We have also seen other stores quickly reacting. Costco now limits the number of s
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Tags: Digital Transformation, Leadership, Change Management, COVID19
Ahead of the Curve
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April 27, 2020
Ever since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “curves.” Not just the shape of the curve, although important in the context of flattening, but also getting ahead of it. Here are three recent headlines that demonstrate my point
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Tags: Leadership, Risk Management
A Mid-Pandemic Interview with Supply Chain Risk Expert Joe Carson
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April 27, 2020
The impact of the COVID-19 pandemic on the global supply chain has been in the headlines for weeks. To further explore how the pandemic is impacting global supply chains and risk management strategies today and in the future I reached out to expert Joe Carson, CEO of Spend Strategies LLC, (for
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Tags: Supply Chain, Risk Management, COVID19
Pandemic Resilience is Knowing When to Quit
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April 24, 2020
Thomas EdisonResilience is the ability to recover quickly from difficulties. It doesn’t, however, require you to return to a previous state. Often the fastest way to recover is to quit and start again. Think of a jeep climbing a steep muddy hillside. Mid-way up the hill, ti
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Tags: Leadership
Using Data and Deming in a Pandemic
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April 24, 2020
Throughout history military leaders have wrestled with the “fog of war" - the desperation of not knowing critical information. Information as basic as where are my forces and where are the forces of my opponents? We face similar information needs today in our battle against the COVID-1
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Tags: Analytics, Predictive Analytics, COVID19
Business-as-a-Service a Resilient Response to Pandemics
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April 24, 2020
Ecosystem PlatformsI have spent nearly 30 years in and around Silicon Valley. I have worked for small start-ups, medium sized and large established technology and services companies. Looking back over my high-tech career and the careers of my peers, it seems our skills and expertise over
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Tags: Digital Transformation, Ecosystems
Protecting Our Global Economic Network from Pandemics
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April 24, 2020
The word pandemic comes from the Greek words “all” and “people.” It is a fitting title given to the COVID-19 disease that crosses all people groups, economies and continents without respect to ethnicity or status. It has a way of pulling back the curtains and showing us what make
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Tags: Risk Management, COVID19
Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 24, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.” In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just
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Tags: Leadership, Risk Management
The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 24, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic. Not everything for sure, but enough to start sketching a plan for the guaranteed next one. We don't ever want to be in a situation again where we must decide between our lives or a functioni
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Tags: Risk Management, COVID19
Protecting Our Global Economic Network from Pandemics
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April 23, 2020
The word pandemic comes from the Greek words “all” and “people.” It is a fitting title given to the COVID-19 disease that crosses people groups and continents without respect to ethnicity or status. It knows no borders and travels on our community’s economic and transportation
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Tags: Risk Management, COVID19
Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 23, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.” In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just
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Tags: Leadership, Risk Management, COVID19
Post-Pandemic Risk Strategies for Supply Chain and Procurement Leaders
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April 22, 2020
In this interview supply chain risk management expert Joe Carson shares strategies for addressing the Covid-19 pandemic and preparing for the next one.************************************************************************ Kevin BenedictPartner | Futurist | Leadership Strategies at TCSView my prof
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Tags: Procurement, COVID19
Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 22, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.” In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just
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Tags: Leadership, COVID19
Ecosystem Commerce and Pandemic Supply Chains - Interview with TCS Expert Rich Sherman
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April 20, 2020
In this episode, I interview Rich Sherman, Senior Fellow at the Supply Chain Centre of Excellence at TCS. He shares his insights on the impact the COVID-19 pandemic is having on global supply chains and what can be done in the future to make them more resilient, adaptable and redundant.
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Tags: Supply Chain, COVID19, Ecosystems
Pandemic Resilience is Knowing When to Quit
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April 20, 2020
Thomas EdisonResilience is the ability to recover quickly from difficulties. It doesn’t, however, require you to return to a previous state. Often the fastest way to recover is to quit and start again. Think of a jeep climbing a steep muddy hillside. Mid-way up the hill, ti
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Tags: Leadership
State and Local Supply Chains Challenged by the Pandemic
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April 20, 2020
In this episode, I get to interview Brian Utley, CEO and Founder of Periscope Holdings, about the unique challenges government supply chains, especially state, city and local are having during the COVID-19 pandemics. Brian shares how government-centric supply chain ecosystems are working toget
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Tags: Supply Chain, Risk Management, COVID19
The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 11, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic. Not everything for sure, but enough to start sketching a plan for the guaranteed next one. We don't ever want to be in a situation again where we must decide between our lives or a functioni
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Tags: Risk Management, Business Strategy, COVID19
The Macro and Micro Plan to Stop a Pandemic and Keep an Economy Functioning
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April 09, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic. Not everything for sure, but enough to start sketching a plan for the guaranteed next one. We don't ever want to be in a situation again where we must decide between our lives or a functioni
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Tags: AI, Business Strategy
Pre-Pandemic Assumptions and Presumptions
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April 06, 2020
Over the last 3 years my wife and I have become avid backpackers with many adventures under our belt. One of the biggest surprises I learned during my time in the wilderness was how often I make wrong assumptions.It was mid-July and the lake we were backpacking to was still frozen over and the
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Tags: Risk Management
Kevin Benedict's 26 Strategies for Career Advancement - 2020 Edition
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April 06, 2020
One of the most popular blog articles that I have ever written was on career advancement strategies. One of the advantages of getting old is the ability to accumulate a lot of experiences and lessons. Since the 2019 article seemed to be appreciated and useful, I have written a new editio
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Tags: Leadership, Business Strategy
A Faustian Bargain Involving Privacy, Pandemic and a Functioning Economy
linkedin
April 03, 2020
Will the price of controlling current and future pandemics be our privacy? Will societies, at some point, be willing to strike a Faustian Bargain and give up their privacy in return for a functioning economy? A Faustian Bargain is described by the encyclopedia Britannica as a "pact whereby a person trades something of supreme moral or spiritual importance for some material benefit, such as knowledge, power, or riches." Some countries have already made that bargain, and as the COVID-19 pandemic drags on, more societies will be forced to confront this decision.
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Tags: Leadership, Privacy, COVID19
Leadership & Mental Biases During a Pandemic
linkedin
March 31, 2020
The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs: In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of six people die each year from shark attacks. With these numbers there should be an entire week dedicated to furniture/TV attacks on Discovery Channel.
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Tags: Digital Transformation, Leadership, Change Management
Leadership and Mental Biases in a Pandemic
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March 31, 2020
Zoom circa 1918The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs: In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of s
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Tags: Digital Transformation, Leadership
Paying the Piper in the Midst of a Pandemic
linkedin
March 27, 2020
In the German folk tale, The Pied Piper of Hamelin, the leadership of a small village made a verbal contract with a mysterious flute-playing exterminator to rid the village of rats. Once the rats were successfully removed, the village leaders refused to pay. They came to regret that. From this old tale came the saying, "pay the piper" which acts as a warning. It means you better pay the true cost, or something sinister will happen.
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Tags: Leadership, Business Strategy
Speed, Accidents and Pandemics
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March 27, 2020
The value of distance has been lost to speed. Throughout history distance meant a level of security and safety. Invading armies of marching foot soldiers could cover about 20 miles per day on Roman roads. A thousand miles distance between a town and an invading army equated to at l
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Tags: Innovation
A Mid-Pandemic Interview with Supply Chain Risk Expert Joe Carson
linkedin
March 26, 2020
The impact of the COVID-19 pandemic on the global supply chain has been in the headlines for weeks. To further explore how the pandemic is impacting global supply chains and risk management strategies today and in the future I reached out to expert Joe Carson, CEO of Spend Strategies LLC, (former Chief Procurement Officer of both Micron Technologies and Lucent) for his insights.
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Tags: Supply Chain, Risk Management, COVID19
Covid-19, The Loss of Distance and Paying the Piper
linkedin
March 18, 2020
The value of distance has been lost to speed. Throughout history distance meant a level of security and safety. Invading armies of marching foot soldiers could cover about 20 miles per day on Roman roads. A thousand miles distance between a town and an invading army equated to at least 50 days of security and time for the townspeople to either prepare a defense or flee. Historically distance was not only a protection against invading armies, but pandemics, epidemics and plagues as well. Some diseases started on one continent and took years to reach another. Speed, however, has removed this protection. It has made us all continuously contagious neighbors.
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Tags: Leadership, COVID19
Kevin Benedict's 26 Strategies for Career Advancement - 2020 Edition
linkedin
February 27, 2020
One of the most popular blog articles that I have ever written was on career advancement strategies. One of the advantages of getting old is the ability to accumulate a lot of experiences and lessons. Since the 2019 article seemed to be appreciated and useful, I have written a new edition for 2020 with eleven additional lessons learned.
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Tags: Change Management, Business Strategy
Culture and Humility as Competitive Advantages
linkedin
February 26, 2020
In 2019, I interviewed over one hundred business leaders. In the course of these interviews and follow up discussions I learned a great deal - some of which I want to share here. I have seen workforces that are united with their leaders in a desire to change and improve. I have seen organizations that bring in all new leadership eager for change, but watched them fail because of institutional resistance. I have seen leaders and workforces passionate about winning, but without the humility to learn from their customers and prospects. I have witnessed how difficult it is to change.
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Tags: Digital Transformation, Culture, Change Management
Digital Transformation for the Greater Good
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February 25, 2020
Adam Smith wrote about rational self-interest, which posits we work for the greater good when it benefits ourselves. But what is the greater good, and how does digital transformation impact it?I believe most of us would agree that replacing large numbers of humans with machines that result in
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Tags: Digital Transformation
Technologies Without Strategies
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February 25, 2020
Layers of GIS MapsFingerspitzengefühl: The literal translation of this German word is finger tip feelings. It is used to describe one's ability to maintain situational awareness by receiving real-time data. The problem with fingerspitzengefühl, in addition to difficult pronunc
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Tags: Change Management
The Power of Knowing
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February 21, 2020
Throughout history military leaders have suffered through the “fog of war" - the desperation of not knowing critical information. Information as basic as where are my people and resources, and where are my opponents' people and resources?The answers to these questions were and are critical f
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Tags: Analytics, Marketing
Adapting Our Minds to Perpetual Change
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February 07, 2020
Customers' expectations continue to grow. They want instant, convenient, personalized, customized, predicted, recommended, rewarded and private. They want their own curated lifestyle mirrored back to them. They want control. They want mobile and fast. They desire digital experiences that are simple,
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Tags: Customer Experience, Marketing, Sales
Digital Transformation Requires a Doctrine
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February 06, 2020
Knights using Stirrups for BalanceIn my 30+ years in the high tech industry I have often heard the business maxim, “Develop a business strategy first, and then find the technology to support it.” This teaching I have come to believe is wrong.Let me support my argument by first asking a few quest
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Tags: Analytics, Digital Transformation, Innovation
A Digital Leader's Playbook for 2020
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February 06, 2020
Digital Strategies for 2020Winners know how to win. When competition, data and/or rules change, so do their game plans. Recently while watching NFL football, I was intrigued by a discussion between analyst about how the best coaches can change their strategies mid-game based on new and differe
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Tags: Analytics, Digital Transformation
Measuring Enterprises' Capacity for Change
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February 04, 2020
Change is difficult. The default mode of most organizations and people is to resist change. It's like a helmsman who steers a ship straight into an iceberg because he doesn't want to rock the boat.Agile businesses, however, that can redirect energy to fast and positive change and transfo
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Tags: Business Strategy, Change Management, Digital Transformation
A Digital Leader's Winning Playbook for 2020
The Center for Digital Intelligence
January 28, 2020
Winners know how to win. When competition, data and/or rules change, so do their game plans. Recently while watching NFL football, I was intrigued by a discussion between analyst about how the best coaches can change their strategies mid-game based on new and different data. Some coaches are able to pivot, others can't.
What follows is a list of key strategies, concepts and mindsets that will help your enterprise win in 2020.
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Tags: Business Strategy, Change Management, Digital Transformation
Being Faster than Real-Time is a Competitive Advantage
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January 20, 2020
Competing in Future-TimeBusinesses must continuously transform themselves to compete. Why? That is what their customers and competition are doing. One of those areas of transformation involves competing in time. Think about the impact of Amazon on shopping and delivery times!
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Tags: Analytics, Digital Transformation, IoT
Hiding from Karma in an AI World
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January 16, 2020
Recently an artificial intelligence system in China successfully passed a medical exam for the first time. This is a significant advance in healthcare. Potentially AI can soon provide high quality medical diagnoses remotely anywhere around the world. Another significant step
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Tags: AI
The Emerging Crisis in Truth and Reasoning
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January 16, 2020
I have the good fortune to meet with and interview many distinguished business and technology leaders in the normal course of my work. One of the most common subjects of discussion in 2019 was the increasing importance of data and data analytics. Everyone needs data and an understanding
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Tags: Digital Transformation
Managing the Risk in Complex Global Supply Chains with Expert Padmini Ranganathan
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January 16, 2020
In this episode, I interview supply chain risk and sustainability expert and SAP Ariba Global Vice President, Padmini Ranganathan. She shares her knowledge, advice and experiences with us. She also updates us on the latest trends in SCM and shares where the industry is heading. The full interview
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Tags: Risk Management, Supply Chain
A Digital Winner's Playbook
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January 16, 2020
Winners know how the game is played. When rules change, so do their game plans. In this article I have created a customer experience playbook on what it will take to win in 2019.1. Information dominance is a key goal. Throughout history conquerors gained by capturing territories, bridges, resources
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Tags: Customer Experience, Digital Transformation, Marketing
Kevin Benedict's 15 Strategies for Career Advancement in 2019
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August 06, 2019
From time to time people have asked me for career advice. I certainly don't have all the answers, but here is my best advice from 33-years in high tech.Kevin Benedict’s 15 Strategies for Career Advancement:1. Be an Expert - Create opportunities to be recognized by your employer
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Tags: Digital Transformation, Innovation, Leadership
A Deep Dive Interview with SAP Ariba's Gretchen Eischen
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April 16, 2019
In this interview recorded at SAP Ariba Live, I have the pleasure of sitting down with and learning from Gretchen Eischen, SAP Ariba’s VP of Corporate Marketing. She gives us a behind the scenes views into what it takes to organize and manage large event’s like SAP Ariba Live, and discusses SAP
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Tags: Procurement
Marketing Insights and the Battle Against Cyber Evil with Vasu Jakkal, CMO, FireEye
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March 11, 2019
Vasu Jakkal, CMO of FireEye, shares her insights from the frontlines of the battle against cyber villains, and also her experiences and strategies marketing the solutions and services developed to protect democracy and the global digital economy.br /> *********************************************
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Tags: Cybersecurity
My Interview with RAF Air Commodore John Wariner on Digital Transformation
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January 23, 2019
In this special interview, I am honored to have as my guest John Wariner, Air Commodore for the Royal Air Force. John has served 36-years in the RAF and has seen and experienced incredible changes, served in both Afghanistan and Iraq, and led digital transformation initiatives involving tens of thou
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Tags: Digital Transformation
Digital and Marketing Leadership: Sophie Vu, CMO of Vibes
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May 17, 2018
In this episode, I interview mobile marketing expert and Vibes‘ CMO Sophie Vu. Vibes has been a critical part of the core international mobile network infrastructure for decades, but did you know they provide all kinds of interesting mobile marketing apps, platforms and tools for marketers? Watch this episode to learn how this rapidly developing market is evolving, and also learn what it’s like to be a CMO in this environment. Enjoy!
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Tags: Digital Transformation, Leadership, Marketing
A Purposeful Future is Not Inevitable
Truth, Science and Reasoning in a Pandemic Age
Pre-Pandemic Assumptions and Presumptions in Decision-Making
Flattening the Curve of a Risky Future
