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Kevin Benedict

Partner, Futurist at Tata Consultancy Services (TCS)

Boise, United States

14802 Followers

Kevin is an optimistic futurist at Tata Consultancy Services, and passionate advocate for using technology for social good. He writes and speaks globally on emerging and disruptive technologies, business strategies and marketing trends. He loves building teams, innovating, designing new strategies and winning. He is curious and loves communicating complex concepts and evangelizing best practices. He has interviewed hundreds of executives and thought leaders on industry trends and emerging technologies. He loves writing, is a social media expert, SAP Mentor alum, current SAP Influencer program member and global speaker on the deeper strategies of business and technology transformation.

Kevin BenedictPoints
Academic0
Author81
Influencer151
Speaker0
Entrepreneur0
Total232

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Service Provider
Business Unit: Future of Business
Theatre: Global
Media Experience: 10 years

Areas of Expertise

Digital Transformation 31.99
Procurement 31.17
Risk Management 32.53
Business Strategy 30.36
Change Management 30.98
Leadership 30.75
Culture 30.17
Supply Chain 31.16
Privacy 30.14
Predictive Analytics 30.86
Innovation 30.67
Analytics 31.17
IoT 30.17
AI 30.64
Customer Experience 30.52
Marketing 30.50
Sales 30.23
Cybersecurity 30.10
Big Data 30.41
Mobility 30.13
Business Continuity 31.17
Future of Work 30.78
COVID19 66.52
Entrepreneurship 30.09

Industry Experience

Publications

78 Article/Blogs
Achieving Transformational Business Speed
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June 03, 2020
It took Magellan’s crew three years sailing ships to circumnavigate the earth.  Today, at hypersonic speeds of 7,680 MPH, it takes just over three hours to circumnavigate the earth.  Data on the Internet, however, travels at 670 million MPH, which means it only takes milliseconds to circ

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Tags: Digital Transformation, Change Management

Superstitions, Spaceships and Covid-19
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June 02, 2020
This week I listened to prominent voices praising the success of the SpaceX rocket ship and the work of the scientist involved there, while at the same time publicly rejecting the guidance of other scientist on how to best prevent the Covid-19 infections.  This got me thinking about what people

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Tags: COVID19

The Help or Hinder Solution to Complexity
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June 02, 2020
Help or Hinder (HoH)I have led many executive workshops over the years where a long list of digital transformation challenges and requirements are identified.  At the end of the session the overwhelmed participates often ask the question, “Where do we start?”  My answer to that questio

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Tags: Digital Transformation

Covid-19 and the Value of Ideas
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June 01, 2020
I was recently on a call with a client who asked, “In addition to your standard services, what new ideas are you bringing to the table?”  The client obviously placed a high value on ideas.  Competitive advantages first start as ideas.  A single competitive advantage can open

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Tags: Digital Transformation

Covid-19 and the Value of Ideas
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May 29, 2020
I was recently on a call with a client who asked, “In addition to your standard services, what additional new ideas are you bringing to the table?”  The client obviously placed a high value on ideas.  Innovative ideas often lead directly to new competitive advantages in business.&

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Tags: Digital Transformation, COVID19

Covid-19 and the Role of a Futurist
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May 29, 2020
Early FuturistFuturist Frank Diana leads Tata Consultancy Services' Future of Business team.  When people ask his predictions about the future he often responds, “We don’t predict, we identify and consider possible scenarios.”  He is also fond of saying that most predictions made aft

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Tags: Future of Work, COVID19

The Innovators' Equation for Success
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May 29, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull.  While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying the economics of the emerging electric generation industry.  The data

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Tags: Innovation

Covid-19 and the Role of a Futurist
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May 28, 2020
Early FuturistThe leader of TCS’s Future of Business team is Futurist Frank Diana.  When people ask Frank for his predictions about the future he often responds, “We don’t predict, we identify and consider possible scenarios.”  He is also fond of saying that most predictions made a

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Tags: Future of Work

The Innovators' Equation for Success
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May 28, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull.  While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying the economics of the emerging electric generation industry.  The data

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Tags: Innovation

The Innovators' Formula for Success
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May 27, 2020
Thomas Edison's innovative, gifted and future thinking finance and operations expert was Samuel Insull.  While Edison was inventing, manufacturing and selling electric power plants to factory owners, Insull was studying data, numbers and the economics of the emerging electric generation industr

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Tags: Innovation

Innovating for Innovators with Expert Gabby Czertok, Founder of The Builders
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May 26, 2020
In this episode, global entrepreneurship expert Gabby Czertok, Founder of The Builders, shares how match making between large companies and start-ups are done, and how national entrepreneurship at scale is possible and the ecosystems necessary to support it.******************************************

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Tags: Entrepreneurship

Using AI to Analyze CX Across the Business
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May 21, 2020
In this episode of Future of Business TV, we speak with expert Boaz Grinvald, CEO of Revuze about using the power of analytics and AI to understand customer experiences across the entire business.  Most businesses share some CX information with a limited segment of their leadership, but by usin

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Tags: Customer Experience

AI, Autonomous Programming and Karma
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May 20, 2020
Autonomous ProgrammingRecently an artificial intelligence system in China successfully passed a medical exam for the first time.  Potentially AI can soon provide high quality medical diagnoses remotely anywhere around the world, but I don't know about their bedside manner.   Another s

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Tags: AI

The Importance of Relativistic Competition and Theory
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May 18, 2020
In a race what matters most is your position relative to your competitors'.  If everyone in a race is slow, then the winner must simply be less slow.  It's all relative. "It is not enough to do your best; you must know what to do, and then do your best." ~ W. Edwards DemingGiven the i

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Tags: Digital Transformation

Who Will Protect Us from AI? Expert Nigel Willson has some Ideas
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May 14, 2020
In this episode, I have the privilege of interviewing artificial intelligence expert Nigel Willson.  Nige spent twenty years working at Microsoft and much of it studying and speaking about artificial intelligence. He is now dedicating his time to helping societies, especially in the UK, underst

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Tags: AI

The Importance of a Relativistic Competition and Theory
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May 14, 2020
In a race what matters most is your position relative to your competitors'.  If everyone in a race is slow, then the winner must simply be less slow.  It's all relative. "It is not enough to do your best; you must know what to do, and then do your best." ~ W. Edwards DemingGiven the i

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Tags: Digital Transformation

Who Will Be Our AI Overwatch? Expert Nigel Willson has some Ideas
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May 12, 2020
In this episode, I have the privilege of interviewing artificial intelligence expert Nigel Willson.  Nige spent twenty years working at Microsoft and much of it studying and speaking about artificial intelligence. He is now dedicating his time to helping societies, especially in the UK, underst

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Tags: AI

Space, Pandemics, Roman Roads and Air-Conditioners
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May 12, 2020
The author on a Roman RoadThe only definitive protection against the Covid-19 coronavirus so far in this pandemic is space – at least six feet of it.  Isn’t it interesting that space the infinite 3D realm in which all material objects are located and all events occur, is the solution to sto

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Tags: COVID19

Human, Digital and Future Cadences on a Time Continuum
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May 12, 2020
Strategy is the art of making use of time and space. I am less concerned about the later than the former. Space we can recover, lost time never. ~ Napoleon BonaparteDigital transformation involves the process of transforming a business from one state to another.  It is also about time.  An

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Tags: Digital Transformation, Future of Work

Ahead of the Curve - Pandemic Responses and Business
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May 12, 2020
“Should you find yourself in a chronically leaking boat, energy devoted to changing vessels is likely to be a more productive than energy devoted to patching leaks." ~ Warren BuffetEver since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “cur

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Tags: COVID19

Pandemic Resilience is Knowing When to Quit
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May 12, 2020
Thomas Edison“Should you find yourself in a chronically leaking boat, energy devoted to changing vessels is likely to be a more productive than energy devoted to patching leaks." ~ Warren BuffetResilience is the ability to recover quickly from difficulties.  It doesn’t, however, require you

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Tags: Leadership, COVID19

Human, Digital and Future-time Cadences on a Time Continuum
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May 11, 2020
Strategy is the art of making use of time and space. I am less concerned about the later than the former. Space we can recover, lost time never. ~ Napoleon BonaparteDigital transformation involves the process of transforming a business from one state to another.  It is also about time.  An

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Tags: Future of Work

Navigating a Pandemic with Dropbox's CMO Tifenn Dano Kwan
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May 07, 2020
In this episode,  I have an insightful conversation with Dropbox’s CMO Tifenn Dano Kwan on how Dropbox is navigating through the Covid-19 pandemic.  We talk about working from a home office, changing customer needs, marketing strategies and future trends.  Enjoy! *******************

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Tags: Marketing, Business Continuity, COVID19

Culture and Humility as Competitive Advantages
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May 06, 2020
In 2019, I interviewed over one hundred business leaders.  In the course of these interviews and follow up discussions I learned a great deal - some of which I want to share here.  I have seen workforces that are united with their leaders in a desire to change and improve.  I have see

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Tags: Digital Transformation, Change Management

Napoleon, True Competition and Pandemics
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May 05, 2020
NapoleonIn 1809 a British military expedition of 40,000 soldiers was sent to Walcheren in the Netherlands to defeat Napoleon’s troops stationed there.  After a few light skirmishes, the French army evacuated and left the British occupiers alone.  After a few weeks the British began to ge

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Tags: Digital Transformation, Change Management

Thinking Like a Futurist with Frank Diana
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May 05, 2020
In this episode, I have the pleasure of learning from futurist Frank Diana as he shares his advice on how to think like a futurist during these chaotic times.  He walks us through his mental frameworks, concepts and methodologies, and shares how ecosystem thinking can help businesses survive an

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Tags: Leadership, Business Continuity

Leadership and Mental Biases in a Pandemic
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May 05, 2020
The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs:  In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of six people die e

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Tags: Digital Transformation, Leadership

Demographics, Risk Analysis and Mobile Apps
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April 30, 2020
Finally, it seems we have accumulated enough data from Covid-19 cases to focus in on how we can properly and strictly protect our vulnerable populations and reopen our economies.  We know that if a person has underlying health problems* they have a far higher risk so need additional protections

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Tags: Big Data, COVID19

Demographics, Risk Analysis and Mobile Apps
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April 29, 2020
Finally, it seems we have accumulated enough data from Covid-19 cases to focus in on how we can properly and strictly protect our vulnerable populations and reopen our economies.  We know that if a person has underlying health problems* they have a far higher risk so need additional protections

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Tags: Big Data, Mobility

Ahead of the Curve
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April 29, 2020
Ever since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “curves.” Not just the shape of the curve, although important in the context of flattening, but also getting ahead of it.  Here are three recent headlines that demonstrate my point

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Tags: Leadership

The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 27, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic.  Not everything for sure, but enough to start sketching a plan for the guaranteed next one.  We don't ever want to be in a situation again where we must decide between our lives or a functioni

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Tags: Risk Management, COVID19

A Pandemic Inspired Tsunami of Channel Switching
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April 27, 2020
In Boise, Idaho our local downtown retail chocolate shop, “The Chocolate Bar” transitioned into a chocolate factory and direct delivery service seemingly overnight as a result of the COVID-19 pandemic.  We have also seen other stores quickly reacting.  Costco now limits the number of s

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Tags: Digital Transformation, Leadership, Change Management, COVID19

Ahead of the Curve
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April 27, 2020
Ever since the pandemic has taken over and dominated our lives, everyone seems to be talking and writing about “curves.” Not just the shape of the curve, although important in the context of flattening, but also getting ahead of it.  Here are three recent headlines that demonstrate my point

See publication

Tags: Leadership, Risk Management

A Mid-Pandemic Interview with Supply Chain Risk Expert Joe Carson
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April 27, 2020
The impact of the COVID-19 pandemic on the global supply chain has been in the headlines for weeks.  To further explore how the pandemic is impacting global supply chains and risk management strategies today and in the future I reached out to expert Joe Carson, CEO of Spend Strategies LLC, (for

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Tags: Supply Chain, Risk Management, COVID19

Pandemic Resilience is Knowing When to Quit
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April 24, 2020
Thomas EdisonResilience is the ability to recover quickly from difficulties.  It doesn’t, however, require you to return to a previous state.  Often the fastest way to recover is to quit and start again.  Think of a jeep climbing a steep muddy hillside.  Mid-way up the hill, ti

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Tags: Leadership

Using Data and Deming in a Pandemic
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April 24, 2020
Throughout history military leaders have wrestled with the “fog of war" - the desperation of not knowing critical information.  Information as basic as where are my forces and where are the forces of my opponents?  We face similar information needs today in our battle against the COVID-1

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Tags: Analytics, Predictive Analytics, COVID19

Business-as-a-Service a Resilient Response to Pandemics
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April 24, 2020
Ecosystem PlatformsI have spent nearly 30 years in and around Silicon Valley.  I have worked for small start-ups, medium sized and large established technology and services companies.  Looking back over my high-tech career and the careers of my peers, it seems our skills and expertise over

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Tags: Digital Transformation

Protecting Our Global Economic Network from Pandemics
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April 24, 2020
The word pandemic comes from the Greek words “all” and “people.”  It is a fitting title given to the COVID-19 disease that crosses all people groups, economies and continents without respect to ethnicity or status.  It has a way of pulling back the curtains and showing us what make

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Tags: Risk Management, COVID19

Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 24, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.”  In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just

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Tags: Leadership, Risk Management

The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 24, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic.  Not everything for sure, but enough to start sketching a plan for the guaranteed next one.  We don't ever want to be in a situation again where we must decide between our lives or a functioni

See publication

Tags: Risk Management, COVID19

Protecting Our Global Economic Network from Pandemics
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April 23, 2020
The word pandemic comes from the Greek words “all” and “people.”  It is a fitting title given to the COVID-19 disease that crosses people groups and continents without respect to ethnicity or status.  It knows no borders and travels on our community’s economic and transportation

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Tags: Risk Management, COVID19

Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 23, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.”  In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just

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Tags: Leadership, Risk Management, COVID19

Post-Pandemic Risk Strategies for Supply Chain and Procurement Leaders
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April 22, 2020
In this interview supply chain risk management expert Joe Carson shares strategies for addressing the Covid-19 pandemic and preparing for the next one.************************************************************************ Kevin BenedictPartner | Futurist | Leadership Strategies at TCSView my prof

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Tags: Procurement, COVID19

Six Degrees to Contagion - Lessons from the Covid-19 Pandemic
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April 22, 2020
Small World NetworksSeventeen years ago, in 2003, Professor Duncan J Watts, published a book titled, “Six Degrees, The Science of a Connected Age.”  In it he wrote the following warning, “In a world spanned by only six degrees, what goes around comes around faster than you think. So just

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Tags: Leadership, COVID19

Ecosystem Commerce and Pandemic Supply Chains - Interview with TCS Expert Rich Sherman
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April 20, 2020
In this episode, I interview Rich Sherman, Senior Fellow at the Supply Chain Centre of Excellence at TCS.  He shares his insights on the impact the COVID-19 pandemic is having on global supply chains and what can be done in the future to make them more resilient, adaptable and redundant. 

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Tags: Supply Chain, COVID19

Pandemic Resilience is Knowing When to Quit
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April 20, 2020
Thomas EdisonResilience is the ability to recover quickly from difficulties.  It doesn’t, however, require you to return to a previous state.  Often the fastest way to recover is to quit and start again.  Think of a jeep climbing a steep muddy hillside.  Mid-way up the hill, ti

See publication

Tags: Leadership

State and Local Supply Chains Challenged by the Pandemic
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April 20, 2020
In this episode, I get to interview Brian Utley, CEO and Founder of Periscope Holdings, about the unique challenges government supply chains, especially state, city and local are having during the COVID-19 pandemics.  Brian shares how government-centric supply chain ecosystems are working toget

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Tags: Supply Chain, Risk Management, COVID19

The Macro and Micro Plans to Stop the Pandemic and Get Our Economy Functioning
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April 11, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic.  Not everything for sure, but enough to start sketching a plan for the guaranteed next one.  We don't ever want to be in a situation again where we must decide between our lives or a functioni

See publication

Tags: Risk Management, Business Strategy, COVID19

The Macro and Micro Plan to Stop a Pandemic and Keep an Economy Functioning
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April 09, 2020
Common GoodWe have all learned a great deal about living with and fighting the COVID-19 pandemic.  Not everything for sure, but enough to start sketching a plan for the guaranteed next one.  We don't ever want to be in a situation again where we must decide between our lives or a functioni

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Tags: AI, Business Strategy

Pre-Pandemic Assumptions and Presumptions
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April 06, 2020
Over the last 3 years my wife and I have become avid backpackers with many adventures under our belt.  One of the biggest surprises I learned during my time in the wilderness was how often I make wrong assumptions.It was mid-July and the lake we were backpacking to was still frozen over and the

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Tags: Risk Management

Kevin Benedict's 26 Strategies for Career Advancement - 2020 Edition
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April 06, 2020
One of the most popular blog articles that I have ever written was on career advancement strategies.  One of the advantages of getting old is the ability to accumulate a lot of experiences and lessons.  Since the 2019 article seemed to be appreciated and useful, I have written a new editio

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Tags: Leadership, Business Strategy

A Faustian Bargain Involving Privacy, Pandemic and a Functioning Economy
linkedin
April 03, 2020
Will the price of controlling current and future pandemics be our privacy? Will societies, at some point, be willing to strike a Faustian Bargain and give up their privacy in return for a functioning economy? A Faustian Bargain is described by the encyclopedia Britannica as a "pact whereby a person trades something of supreme moral or spiritual importance for some material benefit, such as knowledge, power, or riches." Some countries have already made that bargain, and as the COVID-19 pandemic drags on, more societies will be forced to confront this decision.

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Tags: Leadership, Privacy, COVID19

Leadership & Mental Biases During a Pandemic
linkedin
March 31, 2020
The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs: In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of six people die each year from shark attacks. With these numbers there should be an entire week dedicated to furniture/TV attacks on Discovery Channel.

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Tags: Digital Transformation, Leadership, Change Management

Leadership and Mental Biases in a Pandemic
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March 31, 2020
Zoom circa 1918The global magazine, Foreign Policy, has compiled a list of things that kill more people than sharks - trampolines, roller coasters, vending machines and furniture/TVs:  In fact more than 26 people die every year after being crushed by furniture/TVs, and only an average of s

See publication

Tags: Digital Transformation, Leadership

Paying the Piper in the Midst of a Pandemic
linkedin
March 27, 2020
In the German folk tale, The Pied Piper of Hamelin, the leadership of a small village made a verbal contract with a mysterious flute-playing exterminator to rid the village of rats. Once the rats were successfully removed, the village leaders refused to pay. They came to regret that. From this old tale came the saying, "pay the piper" which acts as a warning. It means you better pay the true cost, or something sinister will happen.

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Tags: Leadership, Business Strategy

Speed, Accidents and Pandemics
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March 27, 2020
The value of distance has been lost to speed.  Throughout history distance meant a level of security and safety.  Invading armies of marching foot soldiers could cover about 20 miles per day on Roman roads.  A thousand miles distance between a town and an invading army equated to at l

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Tags: Innovation

A Mid-Pandemic Interview with Supply Chain Risk Expert Joe Carson
linkedin
March 26, 2020
The impact of the COVID-19 pandemic on the global supply chain has been in the headlines for weeks. To further explore how the pandemic is impacting global supply chains and risk management strategies today and in the future I reached out to expert Joe Carson, CEO of Spend Strategies LLC, (former Chief Procurement Officer of both Micron Technologies and Lucent) for his insights.

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Tags: Supply Chain, Risk Management, COVID19

Covid-19, The Loss of Distance and Paying the Piper
linkedin
March 18, 2020
The value of distance has been lost to speed. Throughout history distance meant a level of security and safety. Invading armies of marching foot soldiers could cover about 20 miles per day on Roman roads. A thousand miles distance between a town and an invading army equated to at least 50 days of security and time for the townspeople to either prepare a defense or flee. Historically distance was not only a protection against invading armies, but pandemics, epidemics and plagues as well. Some diseases started on one continent and took years to reach another. Speed, however, has removed this protection. It has made us all continuously contagious neighbors.

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Tags: Leadership, COVID19

Kevin Benedict's 26 Strategies for Career Advancement - 2020 Edition
linkedin
February 27, 2020
One of the most popular blog articles that I have ever written was on career advancement strategies. One of the advantages of getting old is the ability to accumulate a lot of experiences and lessons. Since the 2019 article seemed to be appreciated and useful, I have written a new edition for 2020 with eleven additional lessons learned.

See publication

Tags: Change Management, Business Strategy

Culture and Humility as Competitive Advantages
linkedin
February 26, 2020
In 2019, I interviewed over one hundred business leaders. In the course of these interviews and follow up discussions I learned a great deal - some of which I want to share here. I have seen workforces that are united with their leaders in a desire to change and improve. I have seen organizations that bring in all new leadership eager for change, but watched them fail because of institutional resistance. I have seen leaders and workforces passionate about winning, but without the humility to learn from their customers and prospects. I have witnessed how difficult it is to change.

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Tags: Digital Transformation, Culture, Change Management

Digital Transformation for the Greater Good
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February 25, 2020
Adam Smith wrote about rational self-interest, which posits we work for the greater good when it benefits ourselves.  But what is the greater good, and how does digital transformation impact it?I believe most of us would agree that replacing large numbers of humans with machines that result in

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Tags: Digital Transformation

Technologies Without Strategies
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February 25, 2020
Layers of GIS MapsFingerspitzengefühl: The literal translation of this German word is finger tip feelings.  It is used to describe one's ability to maintain situational awareness by receiving real-time data. The problem with fingerspitzengefühl, in addition to difficult pronunc

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Tags: Change Management

The Power of Knowing
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February 21, 2020
Throughout history military leaders have suffered through the “fog of war" - the desperation of not knowing critical information.  Information as basic as where are my people and resources, and where are my opponents' people and resources?The answers to these questions were and are critical f

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Tags: Analytics, Marketing

Adapting Our Minds to Perpetual Change
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February 07, 2020
Customers' expectations continue to grow. They want instant, convenient, personalized, customized, predicted, recommended, rewarded and private. They want their own curated lifestyle mirrored back to them. They want control. They want mobile and fast. They desire digital experiences that are simple,

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Tags: Customer Experience, Marketing, Sales

Digital Transformation Requires a Doctrine
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February 06, 2020
Knights using Stirrups for BalanceIn my 30+ years in the high tech industry I have often heard the business maxim, “Develop a business strategy first, and then find the technology to support it.” This teaching I have come to believe is wrong.Let me support my argument by first asking a few quest

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Tags: Analytics, Digital Transformation, Innovation

A Digital Leader's Playbook for 2020
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February 06, 2020
Digital Strategies for 2020Winners know how to win. When competition, data and/or rules change, so do their game plans.  Recently while watching NFL football, I was intrigued by a discussion between analyst about how the best coaches can change their strategies mid-game based on new and differe

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Tags: Analytics, Digital Transformation

Measuring Enterprises' Capacity for Change
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February 04, 2020
Change is difficult.  The default mode of most organizations and people is to resist change.  It's like a helmsman who steers a ship straight into an iceberg because he doesn't want to rock the boat.Agile businesses, however, that can redirect energy to fast and positive change and transfo

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Tags: Business Strategy, Change Management, Digital Transformation

A Digital Leader's Winning Playbook for 2020
The Center for Digital Intelligence
January 28, 2020
Winners know how to win. When competition, data and/or rules change, so do their game plans. Recently while watching NFL football, I was intrigued by a discussion between analyst about how the best coaches can change their strategies mid-game based on new and different data. Some coaches are able to pivot, others can't.

What follows is a list of key strategies, concepts and mindsets that will help your enterprise win in 2020.

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Tags: Business Strategy, Change Management, Digital Transformation

Being Faster than Real-Time is a Competitive Advantage
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January 20, 2020
Competing in Future-TimeBusinesses must continuously transform themselves to compete.  Why?  That is what their customers and competition are doing.  One of those areas of transformation involves competing in time.  Think about the impact of Amazon on shopping and delivery times!

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Tags: Analytics, Digital Transformation, IoT

Hiding from Karma in an AI World
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January 16, 2020
Recently an artificial intelligence system in China successfully passed a medical exam for the first time.  This is a significant advance in healthcare.  Potentially AI can soon provide high quality medical diagnoses remotely anywhere around the world.   Another significant step

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Tags: AI

The Emerging Crisis in Truth and Reasoning
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January 16, 2020
I have the good fortune to meet with and interview many distinguished business and technology leaders in the normal course of my work.  One of the most common subjects of discussion in 2019 was the increasing importance of data and data analytics.  Everyone needs data and an understanding

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Tags: Digital Transformation

Managing the Risk in Complex Global Supply Chains with Expert Padmini Ranganathan
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January 16, 2020
In this episode, I interview supply chain risk and sustainability expert and SAP Ariba Global Vice President, Padmini Ranganathan. She shares her knowledge, advice and experiences with us. She also updates us on the latest trends in SCM and shares where the industry is heading. The full interview

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Tags: Risk Management, Supply Chain

A Digital Winner's Playbook
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January 16, 2020
Winners know how the game is played. When rules change, so do their game plans. In this article I have created a customer experience playbook on what it will take to win in 2019.1. Information dominance is a key goal. Throughout history conquerors gained by capturing territories, bridges, resources

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Tags: Customer Experience, Digital Transformation, Marketing

Kevin Benedict's 15 Strategies for Career Advancement in 2019
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August 06, 2019
From time to time people have asked me for career advice. I certainly don't have all the answers, but here is my best advice from 33-years in high tech.Kevin Benedict’s 15 Strategies for Career Advancement:1.     Be an Expert - Create opportunities to be recognized by your employer

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Tags: Digital Transformation, Innovation, Leadership

A Deep Dive Interview with SAP Ariba's Gretchen Eischen
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April 16, 2019
In this interview recorded at SAP Ariba Live, I have the pleasure of sitting down with and learning from Gretchen Eischen, SAP Ariba’s VP of Corporate Marketing. She gives us a behind the scenes views into what it takes to organize and manage large event’s like SAP Ariba Live, and discusses SAP

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Tags: Procurement

Marketing Insights and the Battle Against Cyber Evil with Vasu Jakkal, CMO, FireEye
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March 11, 2019
Vasu Jakkal, CMO of FireEye, shares her insights from the frontlines of the battle against cyber villains, and also her experiences and strategies marketing the solutions and services developed to protect democracy and the global digital economy.br /> *********************************************

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Tags: Cybersecurity

My Interview with RAF Air Commodore John Wariner on Digital Transformation
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January 23, 2019
In this special interview, I am honored to have as my guest John Wariner, Air Commodore for the Royal Air Force. John has served 36-years in the RAF and has seen and experienced incredible changes, served in both Afghanistan and Iraq, and led digital transformation initiatives involving tens of thou

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Tags: Digital Transformation

Digital and Marketing Leadership: Sophie Vu, CMO of Vibes
Regalix
May 17, 2018
In this episode, I interview mobile marketing expert and Vibes‘ CMO Sophie Vu. Vibes has been a critical part of the core international mobile network infrastructure for decades, but did you know they provide all kinds of interesting mobile marketing apps, platforms and tools for marketers? Watch this episode to learn how this rapidly developing market is evolving, and also learn what it’s like to be a CMO in this environment. Enjoy!

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Tags: Digital Transformation, Leadership, Marketing

1 Media Interview
The Art and Science of Managing Supply Chain Risk
Regalix.tv
November 15, 2018
In this interview, supply chain risk and sustainability expert and SAP Ariba Global Vice President, Padmini Ranganathan, shares her knowledge, insights and experiences with us. She updates us on the latest trends in SCM and shares where the industry is heading.

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Tags: Procurement, Risk Management

Blog

3 Article/Blogs
Truth, Science and Reasoning in a Pandemic Age
Thinkers360
May 08, 2020
I have the good fortune to meet with and interview many distinguished business and technology leaders in the normal course of my work. One of the most common subjects of discussion in 2019 was the increasing importance of data and data analytics. Everyone needs data and an understanding of what it means to operate today. Data is captured and analyzed to determine facts, and the facts are weighed and measured to derive the truth. Without data, facts can’t be supported, truth can’t be determined and effective reasoning cannot be applied.
Leonardo Da Vinci was the first to see clearly that knowledge of science would have to come from repeated experiments done, not unproven ideas. He was also the first scientist that correlated mathematics and science.
Most people recognize the role of truth in reasoning. Reasoning without truth is like programming without logic. It doesn’t work. Computers run on logic as does nearly the entire world as a result of digital transformation. Truth and logic allow others to replicate your processes by following the logic, testing it, and debugging any issues. That is why it is so critical, in an advanced digital society, to respect and honor the value and utility of truth and logic. Without truth scientific breakthroughs and processes can’t be delivered, digital systems and economies can’t operate, and governments cannot sustain the trust and cooperation of their citizens.
If a person rejects data, denigrate facts and devalues truths, then their ability to use logic and reasoning to make good decisions is severely limited. In the absence of reasoning, superstitions, bias, false narratives and prejudices find room to grow.
Galileo was one of the first modern thinkers to clearly state that the laws of nature are mathematical.
When I ask business leaders to identify emerging technologies they feel will have the biggest impact on their business in the near future they most often list technologies like artificial intelligence, machine learning, IoT, automation, robotics, personalization, etc. All of these emerging technologies and their potential value to society are fully dependent on data, data analytics, determining facts and the revealed truth, and then using it within logic systems to build cool things like autonomous self-driving cars!

Given the absolute centrality of data, facts, truth and logic to our current and future quality of life and common good, it would seem we could all agree on their value and utility, but

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Tags: Culture, Innovation, Predictive Analytics

Pre-Pandemic Assumptions and Presumptions in Decision-Making
Thinkers360
April 07, 2020
Over the last 3 years my wife and I have become avid backpackers with many adventures under our belt. One of the biggest surprises I learned during my time in the wilderness was how often I make wrong assumptions.

It was mid-July and the lake we were backpacking to was still frozen over and the trail was covered in deep snow. I had assumed warm mid-July weather would have cleared the trails. Another time after fishing in a high mountain lake, I looked at the map and saw the trail passed directly above our location. After over an hour looking for the trail we realized it didn't exist. My assumptions that maps are updated regularly and accurately reflect the reality on the ground were wrong. I can't tell you how many times I have learned that the obvious shortcut doesn't save you time.

We all make assumptions. We assume something is true or certain to happen, without proof. We also make presumptions. We presume ideas are true, and then use them as the basis for other ideas until we have built ourselves a house of cards that is one fact away from collapsing. As we ponder our changed mid-pandemic world from our home offices with our dogs and kids under our desk, it is a good time to reflect on the assumptions and presumptions that got us into this predicament.

I think we presumed the biggest dangers in flying were potential terrorist attacks or equipment failure. I think we assumed our doctors had the answers to whatever illness we picked up. I think we presumed that since all companies seemed to be developing long and lean supply chains that they must be resilient, redundant and reliable. I think we presumed that an illness in China was a Chinese problem. I think we assumed that the local hospital could just order and quickly receive any supplies or equipment they needed. I think we assumed that our economy would always be there in the morning. I think we assumed toilet paper would always be available. I think we assumed our leaders had a plan.

As our anxiety evolves into acceptance of our mid-pandemic situation, perhaps it is a good time to re-evaluate the assumptions and presumptions we all have about the world around us. What I have learned in this past month is we have far less control over our world and destiny than might have been presumed.

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Tags: Digital Transformation, Leadership, Risk Management

Flattening the Curve of a Risky Future
Thinkers360
April 06, 2020
Today, in the midst of round one of the COVID-19 pandemic, I received an email from Delta Airlines sharing their efforts to make travel safe and normal. What will normal be post-pandemic? Will society be comfortable going right back to flying all over the world again? The thought of spending time in crowded airports, attending conferences with tens of thousands of people in one room, sitting in tightly packed business meetings and sitting elbow to elbow with coughing strangers on planes fills me with anxiety. I don't think I am the same person that I once was. I suspect most of us aren't.

As the pandemic and resulting economic anxieties extend further into the calendar and deeper into our mutual psyches, our habits will be altered - some temporarily, others permanent. Just as our grandparents (and great-grandparents) before them developed a propensity to save and to be financially conservative as a result of experiencing the Great Depression during their formative years, we also will be known for the changes about to take place in us. This pandemic will alter the curve of our future.

We have now all borne witness to the results of our societal decisions or lack thereof, and experienced the consequences. I am reminded of a popular Greek myth of Daedalus and his son Icarus. They were imprisoned in a tower by the King of Crete. Being a great craftsman, Daedalus devised two pairs of wings using wooden frames, wax and feathers to escape and fly away. Daedalus warned his son Icarus that flying too near the sun would cause the wax to melt and the wings would fail. Icarus jumped from the tower, escaped and his wings allowed him to soar high over the ocean.

It was not long, however, before Icarus forgot all about his father's warnings. Soon he was flying higher and higher. The warm sun quickly melted the wax, the feathers came loose and Icarus plunged to his death in the sea. I think today we may have flown too close to the sun.

In 2015, Bill Gates, gave a Ted Talk titled "The Next Outbreak? We're Not Ready." It accurately described what would happen if a pandemic similar to COVID-19 occurred. He precisely warned of the impact and what the world needed to do to prepare for it. Bill Gates was our Daedalus, and like Icarus we were captivated by the joys and excitement of flying high and far. The question for us all now is - what next? What will we do differently? How will our future be reshaped?

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Tags: Predictive Analytics, Risk Management, Supply Chain

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