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Tony D’Onofrio is CEO of TD Insights, a consultancy focused on working with private equity companies, board of directors, public speaking, industry groups, and advanced technology companies. Tony is a recognized global top 100 retail industry influencer. His futurist views of technologies and retail have been shared in the Americas, Asia, Australia, and Europe. This is the age to disrupt or be disrupted.
Tony currently serves on the Board of Directors for 3SI Systems, Board of Advisors Deep Science AI, Board of Advisors Smart Store Expo Dubai, and is a Mentor for the Alchemist Accelerator in Silicon Valley, California.
Tony’s previous position was Chief Customer Officer (CCO) of Tyco Retail Solutions (now Sensormatic), a $1 billion division of Johnson Controls (JCI). In the CCO position, Tony was responsible for revenue growth of global customers, global accounts management programs, recurring source tagging models for EAS / RFID, creating and managing multiple “as a service” models, and global marketing.
Sample global personal accolades
> Top 100 Global Retail Influencer List by Vend
> Top 25 Retail Industry Website by Vend
> Top 25 Must Read-Retail IT Blogs by BizTech
> Retail Excellence Award from Asia Retail Congress
> Social media leadership with 160,000+ followers on Linked-In
> Publisher on multiple digital transformation platforms in both North America and Europe
> Global speaker at tech / industry events / Retailers & Board of Directors on “Disruptive Future of Retail”
> Globally recognized personal branding in leadership, technology and retail.
Available For: Authoring, Consulting, Influencing, Speaking Travels From: USA Speaking Topics: Future of Retail, Disruptive Innovation, Retail Security
Points based upon Thinkers360 patent-pending algorithm.
The 2023 Top 5 Strategies and Top 3 Technologies for Retail Success
January 02, 2023
A cornerstone of my social media growing personal brand has been the continuously updated “Disruptive Future of Retail” presentation that I have delivered on global stages in the past seven years. Crystalizing in the 2022 editions are the five strategies and the three primary technologies that will deliver a more profitable future of retail into the new year.
Part 2: Is Retail Crime Out of Control?
August 09, 2022
n Part 1 of this series, we presented the latest crime statistics including the pandemic impact and the recent trends on increased violence.
In this final Part 2, we profile the criminals and their preferences. We explore retail crime scenarios with inflation and a potential recession. Finally, we summarize my thoughts (and yours) on whether retail crime is out of control and what we can do about it. The introductory picture is a big hint on the key answers.
Is retail crime out of control?
July 26, 2022
It’s not too early during this summer to think about the upcoming holiday season. This is part one of a two-part series on retail crime trends. What has been the impact of pandemic on retail statistics? How are violence patterns evolving? What are the profiles of the crime wave? How will inflation and a potential recession impact retail crime? If retail crime is out of control, what do we do about it?
Keep on Rockin' in the Retail World (*)
July 05, 2022
Global Retail Sales, E-Commerce, Physical Stores Trends, Challenges and Headwinds
As this rockin' picture reminded me, the retail industry, even with its current negative challenging forces, remains very vibrant. 2021 confirmed that we are all resilient consumers who will continue to shop our favorite brands. In May 2021, E-marketer forecasted that retail sales globally would rise 6% to just over $25 trillion, which was a significant comeback from 2020. By the end of year, 2021 global retail sales actually grew 9.7% reaching total spending of just over $26 trillion.
The World's 2022 Top 5 Most Valuable Retail Brands
June 12, 2022
With a Peek at the Top Global Technology Brands of 2022
For quite some time, I have been predicting that the future of retail will be driven by stronger branding and increased digitally influenced immersive customer experiences. COVID-19 became a major accelerator of digital transformation trends with technology often becoming the differentiator to changes in consumer loyalty.
Then and Now: RFID, Self-Checkout, and the Internet with All Those Things
April 21, 2022
The Surprising Start and Success of your Favorite Technologies
In Part 1 of this series, we explored the humble beginnings of department stores, supermarkets, and the first use of a bar code in a physical store. In Part 2, we expanded our innovation journey to ecommerce, smartphones, and robots. In Part 3, we shifted to loss prevention technologies some of which have become powerful workhorses in store operations: cash registers, CCTV cameras, and Electronic Article Surveillance (EAS).
Then and Now: Cash Registers, CCTV Cameras, and Electronic Article Surveillance (EAS)
April 10, 2022
In Part 1 of this series, we explored the humble beginnings of department stores, supermarkets, and the first use of a bar code in a physical store. In Part 2, we expanded our innovation journey to discover the evolution and success of ecommerce, smartphones, and robots.
Then and Now: The Surprising Start and Success of Your Favorite Technologies
March 22, 2022
The COVID-19 pandemic has drastically accelerated the adoption of technology in business, enabling companies to optimize their operations and meet changing consumer expectations. In Part 1 of this article series, we discussed the origin and success of department stores, supermarkets, and the retail bar code.
Then and Now: The Surprising Start of Your Favorite Retail Formats and Technologies
March 02, 2022
Can you imagine shopping in a retail store without bar codes or a cash register? In this first of a series of articles, we explore the evolution of retail -- from store formats to the continuous innovation and deployment of new technologies.
Top 5 Innovation Takeaways from NRF 2022
January 26, 2022
Attending NRF 2022 in New York last week on multiple levels was surreal. Three live offsite events that I attend every year were either cancelled, postponed to virtual or had last minute changes in locations due to COVID restrictions. Flights and hotels were changed three times to accommodate weather challenges in the South and the evolving customer meetings scheduled for the Big Show.
Key Lessons from the Pandemic Accelerated Amazon Effect
December 29, 2021
Jeff Bezos had a few amazing tricks up his sleeve as he originally wanted to name the company 'Cadabra'. Amazon's first lawyer talked him out of it as the name sounded too similar to 'cadaver', especially over the telephone. When the company was founded on July 5, 1994, Bezos settled on the name Amazon because it started with the letter A and its association with the largest South America River.
If I Have Seen Further, it is by Standing on the Shoulders of Giants (*)
November 24, 2021
One year ago, I published a video titled “Leadership Skills for the Post COVID-19 ‘New Normal’.” Citing the accomplishments of Isaac Newton, in that video I summarized three leadership skills to ensure post-pandemic success.
Seven Reflective Innovation Leadership Videos of Lucky Year 2021
November 08, 2021
As I wrote at the start of 2021, the impact of COVID-19 has delayed the arrival of the new roaring '20s projected pre-pandemic. As the Economist asked in sharing their thoughts on 2021, "do you feel lucky? The number 21 is connected with luck, risk, taking chances and rolling the dice. It’s the number of spots on a standard die, and the number of shillings in a guinea, the currency of wagers and horse-racing."
Will Santa Claus or the Grinch Show Up This Holiday Season?
October 18, 2021
Good news this month as reported in the Wall Street Journal that USA retail sales in September increased 0.7% from the previous month and are running 13.9% ahead of same time last year. Bad news that one of the contributing factors to this growth is inflation which increased 5.4% in the same period.
Global Forecasts and Retail Trends to Watch in the 2nd Half of 2021
August 09, 2021
While dealing with the Delta variant and continuing to recover from the COVID-19 health crisis, the hot days of August is a good time to ponder the economic and retail predictions for the balance of 2021.
What’s Driving the 93% Retail RFID Adoption Rate in North America?
June 28, 2021
RFID has been around for years in the retail space — in fact, I’ve been writing about RFID in retail since as early as 2012 — with more recent articles focusing on the adoption trends at Nike and Walmart. As I discussed in January this year, the pandemic has become an accelerator of RFID adoption in retail with stores taking a central role with online orders fulfillment.
Visualizing a More Profitable Computer Vision Future of Retail
June 05, 2021
This past week I had the opportunity to spend quality time with a leading computer vision company headquartered in Ireland. As an advisor to this company, I have been lucky enough to see their transformation from a single application to a portfolio of retail visual innovative disruptive solutions that will enter the marketplace in the balance of this year.
Top 5 Physical Security Trends in Retail to Watch in 2021 and Beyond
May 21, 2021
On many fronts, 2020 was a challenging year for the retail industry. During the early days of strict lockdowns to slow the spread of the coronavirus, governments around the world categorized some retailers as “essential” and others as “nonessential,” leading to a $285 billion transfer of wealth from nonessential retailers to essential retailers and a $250 billion transfer of wealth from small retailers to larger companies. This created a massive shock to the worldwide economy with GDP levels initially dropping 30% or more.
Back to the Post Pandemic Bright Future of Physical Retail Stores
May 05, 2021
Despite the coronavirus pandemic’s impact on how we work, shop, and entertain ourselves, the retail industry has managed to adapt in the face of these challenges. Although e-commerce has played a bigger role in retail sales than before the pandemic, the “retail apocalypse” has been largely overstated. In fact, with brick-and-mortar sales generating over $18.5 trillion in the United States in 2020, I anticipate that the physical store will continue to act as the epicenter of the post–COVID-19 retail experience.
The Accelerated Rise of the Retail Machines
April 20, 2021
A Wall Street Journal article this weekend on robotics coming to a garden near you brought back memories of my office in Neuhausen am Rheinfall in Switzerland. Every afternoon, while doing the continuous string of international conference calls, I would observe a robot mower in the yard outside my window. The autonomous roamer would emerge from its electrically protected doghouse, run Swiss precision patterns across the lawn, and when finished return to its home to recharge.
The Disruptive Very Competitive Future of Grocery Retail
March 25, 2021
Throughout my retail career, I have closely followed the growth and progress of the grocery sector. Partially this is the result of actually having worked in a supermarket for 9+ years across many departments.
The importance of this retail segment is reinforced by Deloitte in their annual 'Global Powers of Retailing Report'. The 2020 edition found that fast moving consumer goods (FMCG) which includes grocery, drug, mass merchants, and convenience represents 66.5% of the total retail sales for the global top 250 retailers. Also interesting from that research, this sector tends to least globalize operations and recorded in 2020 the lowest composite net profit margin at 2% of sales.
The Post Pandemic Top 10 Most Valuable Global Retail and Apparel Brands
March 01, 2021
"The world’s most successful companies all have one thing in common: powerful brands ... Branding strategy is one of the foundational pillars of business. Simply presenting a unified brand message can increase profits by nearly 25%."
The Pivotal Consumer and Retail Technology Priorities for 2021
February 08, 2021
As we continue to make progress emerging out of the COVID-19 health crisis, key trends that I have been following closely are both consumer priorities and retailers' technology focus areas. At the height of the lockdowns in 2020, consumers chased convenience and safety as primary purchasing drivers.
The Favorable Post COVID-19 Future of Retail Loss Prevention
January 25, 2021
Couple weeks ago, I had the opportunity to join other loss prevention professionals in a webinar titled "The power of Teamwork: How Retail LP can work with law enforcement to combat the double problem of ORC and Violent Gangs." In this Loss Prevention Foundation hosted event, my contribution was an ORC trends update, coupled with analysis on future loss prevention technology trends.
Three Surprising 2021 Retail Predictions
January 11, 2021
In early 2020, the retail industry was off to a very strong start. Through February USA retail sales grew 7.5%. Then March came in as a pandemic lion with a substantial part of the world hitting the pause button. We all very quickly learned the difference between essential and non-essential retailers. The financial pain for the global retail industry for all of 2020 will total over $1.6 trillion.
Tags: Digital Transformation, Innovation, Leadership, Retail
The ONE Word that will Ensure Your Success in 2021 and Beyond
December 21, 2020
The impact of COVID-19 has delayed the arrival of the new roaring '20s projected at the start of the year and it is now setting up a very interesting 2021.
As the Economist asked in sharing their thoughts on the New Year, "do you feel lucky? The number 21 is connected with luck, risk, taking chances and rolling the dice. It’s the number of spots on a standard die, and the number of shillings in a guinea, the currency of wagers and horse-racing."
Time Reflections of a Post Pandemic Personal and Retail Life Restart
December 10, 2020
Let's face it, the last nine months have not been easy for any of us. Leveraging the title from one of my favorite spaghetti westerns, 2020 to date has been the year of "the Good (pre-pandemic), the Bad, and the Ugly."
Seven Amazing Innovation Leadership Videos of the Surreal Year 2020
November 24, 2020
The Internet, mobile and social media have forever transformed the distribution of viral messaging. No longer the best kept secret, at the center of successful communication is the medium of video. If you still need convincing, here are a few statistics on the future of video.
Six out of ten people would rather watch online videos than television. Mobile video consumption rises by 100% every year. By 2022, online videos will make up more than 82% of all consumer internet traffic - 15 times higher than in 2017.
By platform, EVERY DAY five billion videos are viewed on YouTube, 10 billion on Snapchat, 8 billion on Facebook, and 1 billion on TikTok. Video campaigns on LinkedIn have 50% view rates.
Three Technologies that will Define the Post-COVID-19 Future of Retail
November 11, 2020
In October, I had the pleasure of delivering my latest updated presentation "The Disruptive Future of Retail" on three continents. The new edition analyzes the state of nearly $30 trillion industry, answers whether ecommerce is eating the retail world, analyzes the recovery trends underway, provides a peak at the surprising early holiday season, explains the trends of what will be the new normal, and concludes with a summary of the technologies moving the retail industry forward.
It's Beginning to Look Like a Very Early Holiday Season, Everywhere You Go
October 28, 2020
With COVID-19 severely impacting retail across the globe, of great interest has been the continuing research and predictions of the 2020 holiday shopping season. For the world's two largest economies, China and the United States, the good news is that after very steep drops at the start of the pandemic, retail sales have already recovered to 2019 pre-pandemic levels.
Visual Artificial Intelligence On the Edge of Revolutionizing Retail
October 13, 2020
“We are laser-focused on continuous improvements to customers’ experience across our stores. By leveraging Everseen’s Visual AI and machine-learning technology, we’re not only able to remove friction for the customer, but we can also remove controllable costs from the business and redirect those resources to improving the customer experience even more.” - Mike Lamb, Kroger's VP of Asset Protection
This post was inspired by a recent Kroger article announcing the deployment of visual artificial intelligence (AI) in 2500 stores and new IHL Group edge computing research. Multiple technological trends have been converging for some time and their combination is leading to transformative store operations improving solutions.
Livestreaming Into a Video-First Future of Retail
September 14, 2020
The latest 2020 IHL Group forecast points to a COVID-19 negative $1.6 trillion global retail economic impact, with USA sales declining 7.6% this year. Fortunate sectors such as grocery and mass merchandisers will achieve double digit growth. Among the worst performers are departments stores (-23%) and specialty soft goods (-33%).
Deadly Spikes in Retail Violence in the Continuing Surreal Year 2020
August 25, 2020
This article is a follow up to the very successful July 2020 Global Retail Crime Summit. Summarized in this post are the latest USA retail violence, organized retail crime (ORC), and retail robbery trends.
Data driven industry collaboration, increased best practice communications, and new technologies are critical components to attacking multiple of the surreal challenges taking place in 2020.
Walmart and The Post Covid-19 Future of Retail RFID
July 29, 2020
Welcome to 2020, a surreal year that actually had a strong start for both RFID and the retail industry. Then it became the Retail Annus Horribilis. How did we end 2019 in RFID adoption? What's the impact of COVID-19? What is the future of retail RFID in a post pandemic world?
The Latest Economic & Retail Growth Forecasts as We Reopen Globally
June 20, 2020
Throughout the COVID-19 lockdown phase, I have been following very closely the global economic and retail trends in anticipation of the reopening phases which are now underway in many parts of the world. Good signs from key markets such as USA which saw the biggest historical increase in retail sales in May.
The Five Most Valuable Global Retail Brands in the Surreal Age of COVID-19
June 02, 2020
Every year I look forward to the latest BrandZ Global Most Valuable Brands Report. Timely for 2020, BrandZ published a separate Global Top 75 Retail Brands edition that includes in-depth COVID-19 analysis on the impact of the pandemic to brands.
The Challenging Post COVID-19 Economic and Retail "New Normal"
May 11, 2020
For the last couple of months during the lockdown, I have been extremely busy continuing to speak with retailers, working several board opportunities, setting up an in-house studio, opening a new YouTube Channel, hiring research resources, and participating in a plethora of podcasts and webinars. Because of COVID-19, my primary focus has shifted to providing intensive data-backed analysis to the "new normal" ahead.
China's COVID-19 Digital Transformation and the Reopening of Retail
April 15, 2020
In 2019, China was projected to surpass the United States to become the world's largest retail market. On November 11, 2019, Alibaba celebrated a record $38 billion in online retail sales during the Singles' Day 24-hour shopping holiday.
Nike and the Post COVID-19 "New Normal" Disruptive Future of Retail
March 31, 2020
"At a time when people were confined to their homes, we moved swiftly to leverage our digital app ecosystem and Nike expert trainer network to inspire and support consumers across China to stay active and connected while at home. As a result, our Nike Training Club (NTC) workouts in China saw an extraordinary rise in signup and engagement. In fact, our weekly active users for all of our Nike activity apps were up 80% by the end of Q3 versus the beginning of the quarter.
The Alternative Endings to the Coronavirus (COVID-19) Crisis
March 18, 2020
Prepare for the Worst and Plan for your Future Professional Best
Having a substantial part of my family south of the red zone in Italy, I have been following very closely the progression of COVID-19. As of March 17, Italy had over 31,500 cases of Coronavirus with 2,503 people now deceased. To put that in perspective, Italy with 60 million people has already reached nearly 78% of the fatalities in China with a population reaching 1.4 billion.
Welcome to the Disruptive $30 Trillion Global Future of Retail
March 07, 2020
At the recent annual conference of the International Supply Chain Protection Organization (ISCPO), it was a great pleasure to deliver the latest edition of my continuously updated 'Disruptive Future of Retail' presentation. As it is top of mind for everyone, my opening remarks focused on supply chains and the growing global concerns with the Coronavirus (COVID-19).
Tags: Change Management, Retail, Business Continuity, COVID19
The Coronavirus and Its Predictable Future for Retail
February 24, 2020
This week, I was invited by Rethink Retail to speak about the actions retailers should be taking in response to the growing global concerns with the coronavirus. In this article, I will summarize some of the information shared in the podcast plus additional post analysis insights with focus on major economies and retail.
NRF 2020: The Perfect Vision Future of Retail Three Takeaways
January 27, 2020
This is the first of multiple articles covering the Retail Big Show NRF 2020. As others have summarized the insights of the sessions and speakers, my primary focus in this post will be the futurist innovation trends from the trade show floor. The next article will cover the key takeaways from RetailROI SuperSaturday, the place to be for inspiring and exclusive industry intelligence just prior to the start of NRF.
2020 Visionary Life Reminders for Ultimate Success
December 20, 2019
While sitting in the Delta Sky Club in Atlanta observing both weary and excited holiday travelers, four plus million personal air miles later, the realization that another decade is about to end entered my mind. In just a few more days, we begin with perfect vision year 2020.
The Perfect 2020 Mobile Vision Future of Retail
December 10, 2019
Post-World War II, technology has been the primary engine driving the retail industry's transformation through three powerful megatrends. As we approach the perfect vision year 2020, this article summarizes the state of the third and most important megatrend: mobile communications and the smartphone.
Tags: Big Data, Innovation, IoT, Leadership, Retail
Global Retail Shrink 2019 and the Future of Loss Prevention
November 13, 2019
My last article summarized the positive (green shopper) digital consumer transformation trends from the latest edition of the "Disruptive Future of Retail" presentation. As the audience from the recent keynote was primarily from loss prevention, in appreciation of their positive response and engagement, this post expands on the retail shrinkage industry data, including multiple new charts not presented due to time constraints.
Tags: AI, Big Data, Innovation, IoT, Leadership, Retail
The Consumer Digital Transformation Retail Wakeup Call
November 01, 2019
In October I had the opportunity to speak to roughly 150 retail professionals on the "Disruptive Future of Retail". This continuously updated presentation explains the key trends driving the digital transformation of the global retail industry.
Tags: AI, Big Data, Innovation, Leadership, Retail
The State of USA Retail: Apocalypse or Renaissance?
October 11, 2019
Recently I had the pleasure of speaking at the Loss Prevention Research Council (LPRC) Impact 2019 conference. Over 430 people made their way to the University of Florida’s Gainesville campus for the three-day event. The symposium "focused heavily on learning and collaboration, as well as an overview of the LPRC’s research on evidence-based tactics and strategies to reduce crime and loss in the retail space".
The Top10 Global Brands of 2019 in Retail, Apparel, and Luxury
September 21, 2019
In today's increasingly complex world, branding is critical to lasting success. Every year, I look forward to the latest BrandZ Top 100 Most Valuable Brands study. This article summarizes the nearly 200-page report with a focus on retail, apparel, and luxury.
The Secrets to Walmart's Success
August 26, 2019
Most impressive from a recent evening visit to the Walmart Museum in Arkansas were the company’s yearly chronological milestones throughout the exhibit areas. Being a technology geek, my focus quickly transitioned to understanding the historical innovation adoption cycle. Additionally, as a student of leadership, of interest was the culture messaging of founder Sam Walton in growing the company.
Here Come the Retail Robots
August 19, 2019
As consumers continue to demand efficient and better-connected experiences, retailers are responding with a number of AI-driven innovation projects. Check out our latest video to find out what’s in-store for the world of retail.
Plan B Revisited - Time and the Life of Your Dreams
August 12, 2019
Roughly a year ago, I published a personal Plan B blog titled “Personal Branding and Retiring Early on Your Own Terms”. As I stated in that post, “continuous learning” opened new possibilities that were calling to be executed.The past year has reaffirmed that my passions are meaningful engagements with leading retailers, building value for targeted companies, social media leadership, and exploring the Silicon Valley start-up culture.
From the new Plan B perspective, the continued conversations with retailers have been inspirational. I am humbled and appreciative by the quality of time spent together exploring technology journeys and getting their assessments of new solution concepts. Several of the retailers were also kind enough to let me publish selected innovation insights.
Nike and the Retail Industry Adoption Outlook for RFID
July 19, 2019
Almost exactly a year ago, in my last RFID article titled "Keeping Physical Retail In-Stock", I concluded that the two most relevant components of positive customer experiences in physical stores are fast checkouts and products being in-stock. Multiple recent retailer quarterly earnings calls, several articles, and two requests from China on direct consulting with potential investors in RFID inspired this updated technology review.
What's in the Mind of a Retail Shoplifter?
July 09, 2019
The Loss Prevention Research Council (LPRC) is made up of over 70 retailers (approx. 200,000 stores / $2 Trillion in sales) and 75 solutions partners collaborating to develop effective loss and crime control solutions through science backed extensive research. To date the group has conducted over 300 real world loss prevention research projects for retailers and partners.
Visualizing The Supermarket of the Future
June 15, 2019
“Norman (Mayne, CEO of Dorothy Lane Market) is a truly unique merchant. He has a special ability to identify concepts and products that will enthrall customers. Furthermore, he has allowed his people to pursue these same ideals. The result: his stores are masterpieces!” - Danny Wegman, Chairman of Wegmans
Walmart vs Amazon - The Worldwide Retail Champion Heavyweight Fight
May 29, 2019
Several weeks ago I had the pleasure of participating in a Rethink Retail podcast with Bryan Gildenberg, Chief Knowledge Officer of Retail, Sales & Shopper at WPP’s Kantar Consulting and Paul Lewis, CMO of digital transformation agency Valtech. With Julia Raymond moderating, the three of us debated the growth strategies of Amazon and Walmart in their quest for global retail leadership.
The Three Next Wave Retail Growth Technologies
May 06, 2019
In the past twelve months, I have spent substantial quality time with global retailers, expanded my social media reach, engaged a substantial number of technology companies including more Silicon Valley startups; all focused on being a driver of disruptive retail change. Reflecting on what I saw and heard in my just completed European tour this week, I can confirm that retail issues and solutions continue to have global tendencies.
10% Retail Self-Checkout Market CAGR Collides with Deployment Risks
April 15, 2019
Several data points in recent weeks led to this update on the state of retail self-checkout (SCO) deployments. Among these are the increased self-service stores openings with Asia / North America taking the lead, the evolution from stationary SCOs to multiple variations of Scan & Go applications, and new research, some of which you will only see in this article, on the theft challenges with these new autonomous solutions.
Tags: AI, Digital Transformation, Supply Chain, Retail
Technology Disruption & the Transformation of the Global Top 250 Retailers
March 22, 2019
Annually I look forward to the Deloitte Global Powers of Retailing industry research which provides a detailed growth trajectory review of the global top 250 retailers. This year, in addition to summarizing my favorite insights from the 2019 edition, we will look back to the 2014 report to compare and contrast the changes in the retail industry over the last five years.
Macy's and Next Generation Smart Loss Prevention Solutions
March 04, 2019
Over the last several months I have had the pleasure of spending time with Asset Protection (AP) leaders at Macy's in New York. The visits were sparked by news articles and industry discussions on their advanced deployments of RFID and the smart integration of this Internet-of-Things (IoT) technology into the loss prevention function.
RetailROI and The Essential Retail Technologies of 2019
February 08, 2019
Each Saturday just prior to the January NRF Big Show, retailers, industry analysts and solutions providers gather in New York City for a unique IT conference. This fast-paced full day is a special blend of emotionally filled stories of the RetailROI (Retail Orphan Initiative) global charity work and the latest insights on the state of the retail industry.
Running Into the Nike House of Innovation Future of Retail
January 10, 2019
The future of retail includes digitally supported leadership branding coupled with hyper-personalized immersive consumer experiences. Of all the stores that I have visited to date around the world, the Nike House of Innovation in New York City, is the closest example that meets this critical futurist success formula.
A Propitious Four-Star Amazon Clicks to Bricks Experiment
December 12, 2018
This past week had the opportunity to visit the new Amazon Four-Star physical retail store in New York City. Located in the chic Soho neighborhood, collectively the items in this store have an average rating of 4.4 stars.
Vend’s Top 100 Retail Influencers for 2018
January 01, 2018
Welcome to the 2018 edition of Vend’s list of top retail influencers! This year, we’ve expanded the list to 100 influencers (instead of 50) to add more individuals outside of North America and to ensure that we include the most well-deserving folks in the retail industry.
Retail Excellence Award from Asia Retail Congress
January 01, 2017
Welcome to the second edition of Vend’s top 25 retail websites! From design inspiration and cutting-edge technology to marketing tips and sales advice, these 25 blogs and publications are retail-knowledge goldmines.
Any forward-thinking retailer should have Tony D’Onofrio’s blog’s bookmarked. His website gives readers a wealth of insights into the state of the retail industry and where it’s going. ..
"The Disruptive Future of Retail 2019" - Excerpt
October 06, 2019
A peek into the future of the industry from a retail executive presentation in October at the Retall Loss Prevention Council at the University of Florida. Full version to be delivered later this year at another executive conference.
On this LPRC CrimeScience COVID-19 Series episode, we are joined by featured guest Gus Downing of Downing & Downing. Tune in to hear our discussion on current crime data, how COVID-19 is changing retail in the short & long term, risks & vulnerabilities, LPRC initiatives, and much more.
First of a COVID-19 series covering what's top of mind from a retailers LP point of view, latest stats on industry impact / stimulus impact to retail / latest crime trends, and online communication risks...
Retail Rundown Podcast: Apple New Flagship, Sustainability and Retail Holiday Season Trends
September 30, 2019
Our guests today include Tony D’Onofrio and John Boline. Tony is a RETHINK Retail Advisor and CEO of TD Insights. Tony is also a respected industry futurist and recognized as a global top 100 retail influencer. John is the Vice President of Store Design at Starbucks, where he has first-handedly ushered in more than a decade’s worth of experiential changes within Starbucks’ stores, including the development of its premium Reserve brand cafés.
NEW PERSONAL VIDEO: The "New Normal" Post COVID-19
April 06, 2020
This health crisis is much more than a potentially deep recession. Multiple industries including retail are headed to a "New Normal". It's also a once in a lifetime moment for personal and professional transformation.
Retail Predictions 2022: The End of Business as Usual
January 26, 2022
Lots of great data on retail trends as we exited 2021, NRF takeaways from two of us, and technology predictions for 2022. Guests were Greg Buzek from the IHL retail research group and Jeff Roster, formerly an analyst for retail at Gartner.