Thinkers360
Interested in getting your own thought leader profile? Get Started Today.

Tony D'Onofrio

CEO at TD Insights

Greenville SC, United States

Tony D’Onofrio is CEO of TD Insights, a consultancy focused on working with private equity companies, board of directors, public speaking, industry groups, and advanced technology companies. Tony is a recognized global top 100 retail industry influencer. His futurist views of technologies and retail have been shared in the Americas, Asia, Australia, and Europe. This is the age to disrupt or be disrupted.

Tony currently serves on the Board of Directors for 3SI Systems, Board of Advisors Deep Science AI, Board of Advisors Smart Store Expo Dubai, and is a Mentor for the Alchemist Accelerator in Silicon Valley, California.

Tony’s previous position was Chief Customer Officer (CCO) of Tyco Retail Solutions (now Sensormatic), a $1 billion division of Johnson Controls (JCI). In the CCO position, Tony was responsible for revenue growth of global customers, global accounts management programs, recurring source tagging models for EAS / RFID, creating and managing multiple “as a service” models, and global marketing.

Linked-In Profile: www.linkedin.com/in/tonycdonofrio

Sample global personal accolades
> Top 100 Global Retail Influencer List by Vend
> Top 25 Retail Industry Website by Vend
> Top 25 Must Read-Retail IT Blogs by BizTech
> Retail Excellence Award from Asia Retail Congress
> Social media leadership with 160,000+ followers on Linked-In
> Publisher on multiple digital transformation platforms in both North America and Europe
> Global speaker at tech / industry events / Retailers & Board of Directors on “Disruptive Future of Retail”
> Globally recognized personal branding in leadership, technology and retail.

Available For: Authoring, Consulting, Influencing, Speaking
Travels From: USA
Speaking Topics: Future of Retail, Disruptive Innovation, Retail Security

Tony D'OnofrioPoints
Academic0
Author58
Influencer37
Speaker6
Entrepreneur0
Total101

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Individual
Business Unit: Retail Innovation Technology Leadership
Theatre: Global
Media Experience: 10+ years
Last Media Interview: 05/07/2019

Areas of Expertise

AI 31.59
Analytics
AR/VR
Big Data 30.85
Change Management 30.30
Customer Experience 30.42
Digital Disruption 30.22
Digital Transformation 30.42
Emerging Technology 30.17
Innovation 31.16
IoT 32.17
Leadership 30.44
Marketing 30.28
Retail 46.46
Social 30.76
Startups 30.15
Sales 31.27
Sustainability 30.55
Business Continuity 32.48
Risk Management 30.46
COVID19 46.38

Industry Experience

High Tech & Electronics
Retail

Please signin or signup to view publication section.

Publications

40 Article/Blogs
Seven Amazing Innovation Leadership Videos of the Surreal Year 2020
Tony D'Onofrio
November 24, 2020
The Internet, mobile and social media have forever transformed the distribution of viral messaging. No longer the best kept secret, at the center of successful communication is the medium of video. If you still need convincing, here are a few statistics on the future of video.

Six out of ten people would rather watch online videos than television. Mobile video consumption rises by 100% every year. By 2022, online videos will make up more than 82% of all consumer internet traffic - 15 times higher than in 2017.

By platform, EVERY DAY five billion videos are viewed on YouTube, 10 billion on Snapchat, 8 billion on Facebook, and 1 billion on TikTok. Video campaigns on LinkedIn have 50% view rates.

See publication

Tags: Innovation, IoT, Leadership, Retail

Three Technologies that will Define the Post-COVID-19 Future of Retail
Tony D'Onofrio
November 11, 2020
In October, I had the pleasure of delivering my latest updated presentation "The Disruptive Future of Retail" on three continents. The new edition analyzes the state of nearly $30 trillion industry, answers whether ecommerce is eating the retail world, analyzes the recovery trends underway, provides a peak at the surprising early holiday season, explains the trends of what will be the new normal, and concludes with a summary of the technologies moving the retail industry forward.

See publication

Tags: AI, Innovation, IoT, Retail

It's Beginning to Look Like a Very Early Holiday Season, Everywhere You Go
Tony D'Onofrio
October 28, 2020
With COVID-19 severely impacting retail across the globe, of great interest has been the continuing research and predictions of the 2020 holiday shopping season. For the world's two largest economies, China and the United States, the good news is that after very steep drops at the start of the pandemic, retail sales have already recovered to 2019 pre-pandemic levels.

See publication

Tags: AI, IoT, Change Management, Retail

Visual Artificial Intelligence On the Edge of Revolutionizing Retail
LinkedIn
October 13, 2020
“We are laser-focused on continuous improvements to customers’ experience across our stores. By leveraging Everseen’s Visual AI and machine-learning technology, we’re not only able to remove friction for the customer, but we can also remove controllable costs from the business and redirect those resources to improving the customer experience even more.” - Mike Lamb, Kroger's VP of Asset Protection

This post was inspired by a recent Kroger article announcing the deployment of visual artificial intelligence (AI) in 2500 stores and new IHL Group edge computing research. Multiple technological trends have been converging for some time and their combination is leading to transformative store operations improving solutions.

See publication

Tags: AI, Innovation, Retail

Livestreaming Into a Video-First Future of Retail
Tony D'Onofrio
September 14, 2020
The latest 2020 IHL Group forecast points to a COVID-19 negative $1.6 trillion global retail economic impact, with USA sales declining 7.6% this year. Fortunate sectors such as grocery and mass merchandisers will achieve double digit growth. Among the worst performers are departments stores (-23%) and specialty soft goods (-33%).

See publication

Tags: Innovation, IoT, Social, Retail

Deadly Spikes in Retail Violence in the Continuing Surreal Year 2020
LinkedIn
August 25, 2020

This article is a follow up to the very successful July 2020 Global Retail Crime Summit. Summarized in this post are the latest USA retail violence, organized retail crime (ORC), and retail robbery trends.

Data driven industry collaboration, increased best practice communications, and new technologies are critical components to attacking multiple of the surreal challenges taking place in 2020.

See publication

Tags: AI, Innovation, IoT, Retail

Walmart and The Post Covid-19 Future of Retail RFID
linkedin
July 29, 2020

Welcome to 2020, a surreal year that actually had a strong start for both RFID and the retail industry. Then it became the Retail Annus Horribilis. How did we end 2019 in RFID adoption? What's the impact of COVID-19? What is the future of retail RFID in a post pandemic world?

See publication

Tags: Innovation, Leadership, Retail, COVID19

Distressed Consumers Trends in the Post COVID-19 Recovery
Tonydonofrio.com
July 07, 2020
Consumer spending accounts for roughly 70% of USA economic growth in the United States. In a short amount of time, COVID-19 has become a brutal disruptor of traditional buying patterns.

See publication

Tags: Innovation, Change Management, Retail, COVID19

The Latest Economic & Retail Growth Forecasts as We Reopen Globally
Tonydonofrio.com
June 20, 2020
Throughout the COVID-19 lockdown phase, I have been following very closely the global economic and retail trends in anticipation of the reopening phases which are now underway in many parts of the world. Good signs from key markets such as USA which saw the biggest historical increase in retail sales in May.

See publication

Tags: Innovation, Retail, COVID19

The Five Most Valuable Global Retail Brands in the Surreal Age of COVID-19
linkedin
June 02, 2020
Every year I look forward to the latest BrandZ Global Most Valuable Brands Report. Timely for 2020, BrandZ published a separate Global Top 75 Retail Brands edition that includes in-depth COVID-19 analysis on the impact of the pandemic to brands.

See publication

Tags: Innovation, Leadership, Retail, COVID19

The Challenging Post COVID-19 Economic and Retail "New Normal"​
linkedin
May 11, 2020
For the last couple of months during the lockdown, I have been extremely busy continuing to speak with retailers, working several board opportunities, setting up an in-house studio, opening a new YouTube Channel, hiring research resources, and participating in a plethora of podcasts and webinars. Because of COVID-19, my primary focus has shifted to providing intensive data-backed analysis to the "new normal" ahead.

See publication

Tags: Innovation, Retail, COVID19

China's COVID-19 Digital Transformation and the Reopening of Retail
linkedin
April 15, 2020
In 2019, China was projected to surpass the United States to become the world's largest retail market. On November 11, 2019, Alibaba celebrated a record $38 billion in online retail sales during the Singles' Day 24-hour shopping holiday.

See publication

Tags: AI, Innovation, Leadership, Retail, COVID19

Nike and the Post COVID-19 "New Normal" Disruptive Future of Retail
linkedin
March 31, 2020
"At a time when people were confined to their homes, we moved swiftly to leverage our digital app ecosystem and Nike expert trainer network to inspire and support consumers across China to stay active and connected while at home. As a result, our Nike Training Club (NTC) workouts in China saw an extraordinary rise in signup and engagement. In fact, our weekly active users for all of our Nike activity apps were up 80% by the end of Q3 versus the beginning of the quarter.

See publication

Tags: AI, Innovation, IoT, Retail, COVID19

The Alternative Endings to the Coronavirus (COVID-19) Crisis
linkedin
March 18, 2020
Prepare for the Worst and Plan for your Future Professional Best
Having a substantial part of my family south of the red zone in Italy, I have been following very closely the progression of COVID-19. As of March 17, Italy had over 31,500 cases of Coronavirus with 2,503 people now deceased. To put that in perspective, Italy with 60 million people has already reached nearly 78% of the fatalities in China with a population reaching 1.4 billion.

See publication

Tags: Leadership, Retail, COVID19

Welcome to the Disruptive $30 Trillion Global Future of Retail
Tonydonofrio.com
March 07, 2020
At the recent annual conference of the International Supply Chain Protection Organization (ISCPO), it was a great pleasure to deliver the latest edition of my continuously updated 'Disruptive Future of Retail' presentation. As it is top of mind for everyone, my opening remarks focused on supply chains and the growing global concerns with the Coronavirus (COVID-19).

See publication

Tags: Change Management, Retail, Business Continuity, COVID19

The Coronavirus and Its Predictable Future for Retail
linkedin
February 24, 2020
This week, I was invited by Rethink Retail to speak about the actions retailers should be taking in response to the growing global concerns with the coronavirus. In this article, I will summarize some of the information shared in the podcast plus additional post analysis insights with focus on major economies and retail.

See publication

Tags: Leadership, Retail, Business Continuity, COVID19

RetailROI and the 2020 Digital Transformation Retail Technologies
linkedin
February 10, 2020
This is the second article covering the innovation leadership activities around NRF 2020. My previous post summarized the three most impactful perfect vision takeaways of NRF 2020.

See publication

Tags: AI, Innovation, IoT, Retail

NRF 2020: The Perfect Vision Future of Retail Three Takeaways
linkedin
January 27, 2020
This is the first of multiple articles covering the Retail Big Show NRF 2020. As others have summarized the insights of the sessions and speakers, my primary focus in this post will be the futurist innovation trends from the trade show floor. The next article will cover the key takeaways from RetailROI SuperSaturday, the place to be for inspiring and exclusive industry intelligence just prior to the start of NRF.

See publication

Tags: Big Data, Innovation, Startups, Retail

2020 Visionary Life Reminders for Ultimate Success
linkedin
December 20, 2019
While sitting in the Delta Sky Club in Atlanta observing both weary and excited holiday travelers, four plus million personal air miles later, the realization that another decade is about to end entered my mind. In just a few more days, we begin with perfect vision year 2020.

See publication

Tags: AI, IoT, Leadership, Change Management

The Perfect 2020 Mobile Vision Future of Retail
linkedin
December 10, 2019
Post-World War II, technology has been the primary engine driving the retail industry's transformation through three powerful megatrends. As we approach the perfect vision year 2020, this article summarizes the state of the third and most important megatrend: mobile communications and the smartphone.

See publication

Tags: Big Data, Innovation, IoT, Leadership, Retail

Global Retail Shrink 2019 and the Future of Loss Prevention
linkedin
November 13, 2019
My last article summarized the positive (green shopper) digital consumer transformation trends from the latest edition of the "Disruptive Future of Retail" presentation. As the audience from the recent keynote was primarily from loss prevention, in appreciation of their positive response and engagement, this post expands on the retail shrinkage industry data, including multiple new charts not presented due to time constraints.

See publication

Tags: AI, Big Data, Innovation, IoT, Leadership, Retail

The Consumer Digital Transformation Retail Wakeup Call
linkedin
November 01, 2019
In October I had the opportunity to speak to roughly 150 retail professionals on the "Disruptive Future of Retail". This continuously updated presentation explains the key trends driving the digital transformation of the global retail industry.

See publication

Tags: AI, Big Data, Innovation, Leadership, Retail

The State of USA Retail: Apocalypse or Renaissance?
Tonydonofrio.com
October 11, 2019
Recently I had the pleasure of speaking at the Loss Prevention Research Council (LPRC) Impact 2019 conference. Over 430 people made their way to the University of Florida’s Gainesville campus for the three-day event. The symposium "focused heavily on learning and collaboration, as well as an overview of the LPRC’s research on evidence-based tactics and strategies to reduce crime and loss in the retail space".

See publication

Tags: Innovation, Retail

The Top10 Global Brands of 2019 in Retail, Apparel, and Luxury
Tonydonofrio.com
September 21, 2019
In today's increasingly complex world, branding is critical to lasting success. Every year, I look forward to the latest BrandZ Top 100 Most Valuable Brands study. This article summarizes the nearly 200-page report with a focus on retail, apparel, and luxury.

See publication

Tags: Social, Leadership, Retail

The Secrets to Walmart's Success
linkedin
August 26, 2019
Most impressive from a recent evening visit to the Walmart Museum in Arkansas were the company’s yearly chronological milestones throughout the exhibit areas. Being a technology geek, my focus quickly transitioned to understanding the historical innovation adoption cycle. Additionally, as a student of leadership, of interest was the culture messaging of founder Sam Walton in growing the company.

See publication

Tags: AI, Innovation, Leadership, Retail

Here Come the Retail Robots
RETHINK RETAIL
August 19, 2019
As consumers continue to demand efficient and better-connected experiences, retailers are responding with a number of AI-driven innovation projects. Check out our latest video to find out what’s in-store for the world of retail.

See publication

Tags: AI, Innovation, Retail

Plan B Revisited - Time and the Life of Your Dreams
Tonydonofrio.com
August 12, 2019
Roughly a year ago, I published a personal Plan B blog titled “Personal Branding and Retiring Early on Your Own Terms”. As I stated in that post, “continuous learning” opened new possibilities that were calling to be executed.The past year has reaffirmed that my passions are meaningful engagements with leading retailers, building value for targeted companies, social media leadership, and exploring the Silicon Valley start-up culture.
From the new Plan B perspective, the continued conversations with retailers have been inspirational. I am humbled and appreciative by the quality of time spent together exploring technology journeys and getting their assessments of new solution concepts. Several of the retailers were also kind enough to let me publish selected innovation insights.


See publication

Tags: Innovation, Leadership, Retail

Nike and the Retail Industry Adoption Outlook for RFID
linkedin
July 19, 2019
Almost exactly a year ago, in my last RFID article titled "Keeping Physical Retail In-Stock", I concluded that the two most relevant components of positive customer experiences in physical stores are fast checkouts and products being in-stock. Multiple recent retailer quarterly earnings calls, several articles, and two requests from China on direct consulting with potential investors in RFID inspired this updated technology review.

See publication

Tags: Customer Experience, Emerging Technology, Retail

What's in the Mind of a Retail Shoplifter?
linkedin
July 09, 2019
The Loss Prevention Research Council (LPRC) is made up of over 70 retailers (approx. 200,000 stores / $2 Trillion in sales) and 75 solutions partners collaborating to develop effective loss and crime control solutions through science backed extensive research. To date the group has conducted over 300 real world loss prevention research projects for retailers and partners.

See publication

Tags: Innovation, Retail

Visualizing The Supermarket of the Future
Tonydonofrio.com
June 15, 2019

“Norman (Mayne, CEO of Dorothy Lane Market) is a truly unique merchant. He has a special ability to identify concepts and products that will enthrall customers. Furthermore, he has allowed his people to pursue these same ideals. The result: his stores are masterpieces!” - Danny Wegman, Chairman of Wegmans

See publication

Tags: Retail

Walmart vs Amazon - The Worldwide Retail Champion Heavyweight Fight
linkedin
May 29, 2019
Several weeks ago I had the pleasure of participating in a Rethink Retail podcast with Bryan Gildenberg, Chief Knowledge Officer of Retail, Sales & Shopper at WPP’s Kantar Consulting and Paul Lewis, CMO of digital transformation agency Valtech. With Julia Raymond moderating, the three of us debated the growth strategies of Amazon and Walmart in their quest for global retail leadership.

See publication

Tags: Digital Transformation, Leadership, Retail

The Three Next Wave Retail Growth Technologies
linkedin
May 06, 2019
In the past twelve months, I have spent substantial quality time with global retailers, expanded my social media reach, engaged a substantial number of technology companies including more Silicon Valley startups; all focused on being a driver of disruptive retail change. Reflecting on what I saw and heard in my just completed European tour this week, I can confirm that retail issues and solutions continue to have global tendencies.

See publication

Tags: AI, Emerging Technology, Retail

10% Retail Self-Checkout Market CAGR Collides with Deployment Risks
linkedin
April 15, 2019
Several data points in recent weeks led to this update on the state of retail self-checkout (SCO) deployments. Among these are the increased self-service stores openings with Asia / North America taking the lead, the evolution from stationary SCOs to multiple variations of Scan & Go applications, and new research, some of which you will only see in this article, on the theft challenges with these new autonomous solutions.

See publication

Tags: AI, Digital Transformation, Supply Chain, Retail

Technology Disruption & the Transformation of the Global Top 250 Retailers
linkedin
March 22, 2019
Annually I look forward to the Deloitte Global Powers of Retailing industry research which provides a detailed growth trajectory review of the global top 250 retailers. This year, in addition to summarizing my favorite insights from the 2019 edition, we will look back to the 2014 report to compare and contrast the changes in the retail industry over the last five years.

See publication

Tags: AI, Digital Transformation, IoT, Retail

Macy's and Next Generation Smart Loss Prevention Solutions
linkedin
March 04, 2019
Over the last several months I have had the pleasure of spending time with Asset Protection (AP) leaders at Macy's in New York. The visits were sparked by news articles and industry discussions on their advanced deployments of RFID and the smart integration of this Internet-of-Things (IoT) technology into the loss prevention function.

See publication

Tags: Big Data, IoT, Retail

RetailROI and The Essential Retail Technologies of 2019
linkedin
February 08, 2019
Each Saturday just prior to the January NRF Big Show, retailers, industry analysts and solutions providers gather in New York City for a unique IT conference. This fast-paced full day is a special blend of emotionally filled stories of the RetailROI (Retail Orphan Initiative) global charity work and the latest insights on the state of the retail industry.

See publication

Tags: AI, IoT, Retail

The Seven Impactful Retail Transformation Takeaways from NRF 2019
linkedin
January 23, 2019
38,000+ Attendees, 16,000+ Retailers, 800+ Exhibitors, 100+ Sessions, 99 Countries
Let me open by sharing the video summary provided by the USA National Retail Federation (NRF) of this year's edition.

See publication

Tags: Digital Transformation, IoT, Retail

Running Into the Nike House of Innovation Future of Retail
linkedin
January 10, 2019
The future of retail includes digitally supported leadership branding coupled with hyper-personalized immersive consumer experiences. Of all the stores that I have visited to date around the world, the Nike House of Innovation in New York City, is the closest example that meets this critical futurist success formula.

See publication

Tags: Digital Transformation, Innovation, Retail

A Happy Uncertain Risky Promising Disruptive Prosperous 2019
linkedin
December 27, 2018
Welcome to an uncertain and conceivably risky 2019. Despite multiple global hints of slower growth, I remain optimistic by the potential of the New Year.

See publication

Tags: AI, Digital Transformation, IoT, Retail

A Propitious Four-Star Amazon Clicks to Bricks Experiment
linkedin
December 12, 2018
This past week had the opportunity to visit the new Amazon Four-Star physical retail store in New York City. Located in the chic Soho neighborhood, collectively the items in this store have an average rating of 4.4 stars.

See publication

Tags: AI, Customer Experience, Retail

4 Influencer Awards
Top 40 European Blogs by Market Inspector
Market Inspector
January 01, 2019
Top 40 European Blogs by Market Inspector

See publication

Tags: Retail

Vend’s Top 100 Retail Influencers for 2018
Vend
January 01, 2018
Welcome to the 2018 edition of Vend’s list of top retail influencers! This year, we’ve expanded the list to 100 influencers (instead of 50) to add more individuals outside of North America and to ensure that we include the most well-deserving folks in the retail industry.

See publication

Tags: Social, Retail

Top 25 Must Read-Retail IT Blogs 2017 by BizTech
BizTech
November 27, 2017
These blogs will give retailers insights into the technologies they should be using to stay ahead of competitors, help customers and improve their bottom lines.

See publication

Tags: Retail

Retail Excellence Award from Asia Retail Congress
Vend
January 01, 2017
Welcome to the second edition of Vend’s top 25 retail websites! From design inspiration and cutting-edge technology to marketing tips and sales advice, these 25 blogs and publications are retail-knowledge goldmines.
Any forward-thinking retailer should have Tony D’Onofrio’s blog’s bookmarked. His website gives readers a wealth of insights into the state of the retail industry and where it’s going. ..

See publication

Tags: Retail

1 Keynote
"The Disruptive Future of Retail 2019" - Excerpt
linkedin
October 06, 2019
A peek into the future of the industry from a retail executive presentation in October at the Retall Loss Prevention Council at the University of Florida. Full version to be delivered later this year at another executive conference.

See publication

Tags: Retail, Sales

5 Podcasts
CRIMESCIENCE – COVID-19 SERIES: EPISODE 3 FEATURING GUS DOWNING (DOWNING & DOWNING)
LPRC
April 23, 2020
On this LPRC CrimeScience COVID-19 Series episode, we are joined by featured guest Gus Downing of Downing & Downing. Tune in to hear our discussion on current crime data, how COVID-19 is changing retail in the short & long term, risks & vulnerabilities, LPRC initiatives, and much more.

See publication

Tags: Retail, COVID19

PODCAST: LPRC Crime Science - COVID-19 Episode 1
linkedin
April 08, 2020
First of a COVID-19 series covering what's top of mind from a retailers LP point of view, latest stats on industry impact / stimulus impact to retail / latest crime trends, and online communication risks...

See publication

Tags: Digital Disruption, Risk Management, Retail, COVID19

Brandless shutters, Coronavirus has retailers on edge, 7-Eleven tests unmanned store concept.
RETHINK RETAIL
February 24, 2020
New podcast includes analysis on the failure of the Brandless online retailer, the deployment of a 7-Eleven autonomous store, and my thoughts on the coronavirus

See publication

Tags: Innovation, Retail, Business Continuity, COVID19

Retail Rundown - Jan 20, 2020 - Retail's Big Show Special
RETHINK RETAIL
January 20, 2020
January 20, 2020 – NRF 2020: Retail’s Big Show Special: We hear from Tony D’Onofrio, Ricardo Belmar, Paul Lewis and Doug Stephens about their key takeaways from this year’s Big Show.

See publication

Tags: Digital Transformation, Marketing, Retail

Retail Rundown Podcast: Apple New Flagship, Sustainability and Retail Holiday Season Trends
RETHINK RETAIL
September 30, 2019
Our guests today include Tony D’Onofrio and John Boline. Tony is a RETHINK Retail Advisor and CEO of TD Insights. Tony is also a respected industry futurist and recognized as a global top 100 retail influencer. John is the Vice President of Store Design at Starbucks, where he has first-handedly ushered in more than a decade’s worth of experiential changes within Starbucks’ stores, including the development of its premium Reserve brand cafés.

See publication

Tags: Customer Experience, Sustainability, Retail

1 Video
NEW PERSONAL VIDEO: The "New Normal" Post COVID-19
YouTube
April 06, 2020
This health crisis is much more than a potentially deep recession. Multiple industries including retail are headed to a "New Normal". It's also a once in a lifetime moment for personal and professional transformation.

See publication

Tags: Digital Transformation, Retail, COVID19

Blog

Opportunities

Contact Tony D'Onofrio

Media Kit

Share Profile

Contact Info

  Profile

Tony D'Onofrio