Storm Kristin: When National Crisis Communication Excellence Meets the Last-Mile Problem
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February 04, 2026
A Crisis Communicator's Field Notes from Six Days Without Power
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Tags: AI, Public Relations, Risk Management
Navigating the Polycrisis: An Insights Report for CCOs and Strategic Communicators
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January 19, 2026
The World Economic Forum's 2026 Global Risks Report reveals how interconnected geopolitical, technological, and societal crises are reshaping communication strategy—here's what CCOs need to build, practise, and resource now.
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How Are Leading Organisations Preparing for Tomorrow's Crises Today?
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January 15, 2026
New research from the European Communication Monitor reveals that crisis resilience is built before disasters strike—through values integration, intergenerational talent management, and systematic leadership coaching. Chief communication officers managing billions in revenue share what actually wo
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Why Crisis Communication Teams Aren't Ready for AI Deepfakes: Survey Reveals Critical Gaps
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January 08, 2026
A 2025 survey of 102 crisis communication professionals reveals 77% have no protocols for AI deepfakes despite rating them as critical threats, while testing gaps and departmental silos undermine preparedness across organisations of all sizes.
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When Your Emergency Alert System Becomes the Emergency: The CodeRED Ransomware Crisis
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December 10, 2025
The November 2025 ransomware attack on Crisis24's CodeRED emergency alert system left US municipalities unable to warn residents about life-safety threats, forcing some to resort to door-to-door notifications while exposing critical gaps in crisis communication preparedness.
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The Chernobyl/Fukushima Problem: Why Worst-Case Scenario Bias Makes Us Less Safe
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December 09, 2025
Emergency preparedness experts default to Chernobyl and Fukushima when planning for radiological incidents, but this worst-case scenario bias causes panic, inappropriate responses, and potentially more harm than the radiation itself.
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Why Crisis Communicators Are Preparing for the Wrong Threats: BCI Horizon Scan Report 2025 Analysis
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November 27, 2025
The BCI Horizon Scan Report 2025 reveals a critical perception gap in crisis management. Safety incidents dominate actual disruptions at 14.64 but rank only #16 in future concerns at 3.61. Crisis communicators must shift their focus from cyber threats to physical safety, staff wellbeing, and supply
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How Do You Maintain Crisis Communication When Infrastructure Fails?
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November 08, 2025
Traditional crisis communication plans collapse when infrastructure fails. The Minimum Viable Crisis Communication (MVCC) framework provides a three-tiered response system that works even when phones, internet, and email systems are compromised or completely offline.
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Stop Telling Me to "Build Trust": Why Crisis Communication's Favorite Mantra Is Broken
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November 03, 2025
Trust cannot be the universal cornerstone of crisis communication. Research shows it's just one of twelve outrage factors, culturally contingent, and sometimes dangerous—here's what actually works in 2025.
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Why Do Organizations Fail at Crisis Response Despite Having Advanced AI Tools?
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October 25, 2025
Traditional approval processes create a critical velocity gap between AI-powered crisis detection and human decision-making authority, causing organizations to lose control of narratives at the exact moment speed matters most, this framework shows how to bridge that gap in 2026.
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Why Is Business Continuity's 'Back to Basics' Movement Creating a Crisis Communication Blind Spot?
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October 25, 2025
The BCI Continuity and Resilience Report 2025 reveals that 45.5% of organizations now separate resilience from business continuity, creating a dangerous gap where crisis communication accountability falls through the cracks, leaving reputation management without operational knowledge or strategic au
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Crisis Communication Is Now a Legal Obligation: What the New Regulatory Landscape Means for Your Organization
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October 13, 2025
New regulations from the SEC, EU NIS2, and DORA have transformed crisis communication from discretionary PR into a legally mandated governance function with tight deadlines, million-dollar penalties, and personal executive liability.
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When Audiences Fragment: The End of Broadcast Crisis Communication (Part 2 of 5)
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September 25, 2025
Traditional crisis communication strategies fail in today's fragmented media landscape. Learn how the Micro-Influencer Retainer Network (MIRN) strategy helps brands reach scattered audiences through authentic community voices instead of failed broadcast messaging.
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How Do Deepfakes Threaten Your Crisis Communication Strategy in 2025?
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September 18, 2025
Part 1 of 5: Deepfake fraud surged 3,000% in 2023, costing businesses $500,000 per incident. Crisis leaders need new frameworks to combat AI-generated disinformation that spreads before traditional response teams can even assemble.
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Beyond the Playbook: Five Strategic Imperatives Reshaping Crisis Communication (Part 1 of 5)
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September 17, 2025
This is the first in a five-part series examining the strategic imperatives reshaping crisis communication for the next decade.
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When Disasters Strike: How Emergency Communication Timing Determines Who Lives and Dies
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September 10, 2025
Emergency communication effectiveness depends critically on timing, with disasters striking at different hours creating vastly different vulnerability patterns and requiring hour-specific response strategies that most emergency planners overlook.
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The Complete CEO Crisis Preparedness Guide: How Corporate Communication Leaders Can Navigate Executive Scandals
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September 04, 2025
From Viral Moments to Board Decisions: Modern Communication Strategies for CEO Crises
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Beyond Vaccines: A Risk Communicator's Guide to Countering Sophisticated Disinformation
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September 03, 2025
Risk communicators face sophisticated pseudo-science designed to mimic legitimate research while systematically undermining evidence-based decision-making, requiring new strategic approaches beyond traditional fact-checking methods.
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Why Traditional Stakeholder Maps Are Failing Organisations in 2025: The Rise of Networked Reputation Management
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August 27, 2025
Traditional stakeholder management models miss the networked audiences who can destroy brands overnight through viral content, leaving organisations vulnerable to reputation attacks from people they've never heard of.
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Your Crisis Plan Expires in 2027
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August 20, 2025
When superintelligent AI rewrites the rules of emergency communication
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What Covid-19 Has Taught Us About Emergency Risk And Crisis Communications: The Mistakes Made And The Lessons Learnt
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June 22, 2020
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Mastering Crisis Communication with ChatGPT: A Practical Guide
Crisis Communications Boot Camp
