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Executive General Manager: People, Culture & Change at DuluxGroup
I’m a business and culture transformer with a track record of creating better workplaces.
I’ve worked across four continents, helping thousands of leaders to create more agile and productive workplaces.
I’ve also been on the “inside” as the executive in charge of change in a series of large, multinational organizations.
One of these inside jobs was a radical seven-year transformation at Australia and New Zealand Banking Group Limited (ANZ).
This change effort at ANZ transformed it from the lowest-performing bank in the country into one of the highest-performing and most admired banks in the world.
Professor John Kotter used my work with ANZ as a Harvard Business School case study designed to teach MBA students about managing change.
In 2020 I was selected for the Thinkers50 Radar as someone whose “ideas have the power to change the world”.
In my new book, “The Insider’s Guide to Culture Change” (Publisher: Harper Collins, New York), I share my insider secrets to creating a workplace that can deliver, grow and adapt.
I am currently the Executive General Manager of People, Culture & Change at DuluxGroup, which is an international paints and coatings company (headquartered in Melbourne, Australia). The key focus in my role is helping to create a more innovative, consumer-driven and growth-oriented culture.
My name Siobhan is pronounced ‘Shiv-awn’ which is the Irish form of Joan.
Please follow me on LinkedIn if you are interested in workplace culture and change.
The Insider's Guide to Culture Change: Creating a Workplace That Delivers, Grows, and Adapts
February 11, 2020
The secret to the success or failure of any business boils down to its culture.
From disengaged employees to underserved customers, business failures invariably stem from a culture problem. In The Insider’s Guide to Culture Change, acclaimed culture transformation expert and global executive Siobhan McHale shares her proven four-step process to demystifying culture transformation and starting down the path to positive change.
Many leaders and managers struggle to get a handle on exactly what culture is and how pervasive its impact is throughout an organization. Some try to change the culture by publishing a statement of core values but soon find that, aside from some short-term lip service, no meaningful change happens. Others try to unify the culture around a set of shared goals that satisfy shareholders but find their efforts backfire as stressed employees throw their hands up because “leadership just doesn’t get it.” Others implement expensive new IT systems to try to bring about change, only to find that employees find “workarounds” and soon go back to their old ways.
Culture transformation expert Siobhan McHale defines culture simply: “It’s how things work around here.”
The Insider’s Guide to Culture Change walks readers through McHale’s four-step process to culture transformation, including how to
Understand what “corporate culture” really is and how it impacts every aspect of the way your organization operates
Analyze where your culture is broken or not adding maximum value
Unlock the power of reframing roles within your company, to empower and engage your employees
Utilize proven methods and tools to break through deeply embedded patterns and change your company mind-set
Keep the momentum going by consolidating gains and maintaining your foot on the change accelerator
With The Insider’s Guide to Culture Change, watch your employees go from followers to change leaders who drive an agile culture that constantly outperforms.