Wayne Francis

Managing Director & Founder at Exponential Risk & Consulting

Johannesburg, South Africa

I am a seasoned Operations Leader, Entrepreneur, Board Member and Management Consultant published in the Evolve: Entrepreneurs and Investors Magazine. I am currently ranked as a Top 10 Global Thought Leader on Business Continuity and Design Thinking as well as in the Top 50 for Future Way of Work | Risk Management | InsurTech and Generative AI by #Thinkers360.

With over 30 years' experience in Managing Corporates across Africa mostly in the **Business Process Outsourcing (BPO) **industry. I am an expert at driving Business Turnaround, Growth, Optimisation and Digital Transformation through Strategy, People and Technology. My industries of expertise include Financial Services, BPO, Private Equity, Insurance, Healthcare and Management Consulting.

During my career I spearheaded several major Business Turnaround Strategies across Africa for a major Private Equity Group specialising in BPO Services in the Credit & Finance Industry. I also designed Digital Transformation plans for top SA Insurers and Banks with the aim of "disrupting" the industry. I was instrumental in the development of the Ghana Strategy Report in 2018 to curb youth unemployment in country. I have held positions as GM, COO, Executive Director and Vice President for several Blue-Chip Companies.

I am also the MD and Founder of Exponential Group a boutique management consulting firm with focus on Strategy Design, Optimisation, Business Process Outsourcing (BPO) and Digital Transformation. I hold the following board roles and memberships - Chairman and Non-Executive Director for JDFICORP (Automotive Industry) | Co-Chairman of the Board for the UAE-Africa Mentorship Development Consortium (NGO with focus on youth development and economic growth) | Non-Executive Director at Evolving People (HR Consultancy Firm) | Founding Member of Ideagist Blockchain Incubator and Global Council Member at GLG (Gerson Lehrman Group).

My top 5 strengths based on GALLUP STRENGTH FINDER are Strategic, Futuristic, Activator (Implementer), Command (Leader) and Maximiser. I thrive in challenging environments and I'm always ready to take up key Executive Strategic roles.

Available For: Advising, Consulting, Influencing
Travels From: Johannesburg, South Africa

Wayne Francis	Points
Academic	0
Author	46
Influencer	9
Speaker	10
Entrepreneur	345
Total	410

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Exponential Risk & Consulting

Managing Director & Founder

https://egroupsa.wixsite.com/

Company Type: Service Provider

Business Unit: Manangement Consultancy

Minimum Project Size: <$1,000

Average Hourly Rate: $300+

Number of Employees: 1-10

Company Founded Date: 2016

Last Media Interview: 02/01/2018

Areas of Expertise

Analytics

Blockchain

Business Continuity 77.10

Business Strategy 31.75

Change Management 30.73

Customer Experience 30.11

Customer Loyalty

Design Thinking 39.85

Digital Disruption 30.48

Digital Transformation 30.26

Diversity and Inclusion

Emerging Technology 30.05

Entrepreneurship

FinTech 30.05

Future of Work 35.46

Generative AI 34.02

Health and Wellness

Innovation 32.10

InsurTech 33.70

Leadership 31.19

Lean Startup

Management

Mergers and Acquisitions

Risk Management 34.20

RPA 30.53

Sales

Startups

Industry Experience

Federal & Public Sector

Financial Services & Banking

Healthcare

Hospitality

Insurance

Professional Services

Retail

Telecommunications

Publications

3 Analyst Reports

Bridging the Digital Divide in South Africa
Wayne Francis
April 03, 2024

In an era of digital transformation, a global skills shortage threatens to impede economic progress and innovation. Across industries, businesses struggle to find qualified workers with the digital expertise needed to thrive in the 21st century. This challenge is particularly acute in South Africa, where a significant portion of the workforce lacks the necessary skills to keep pace with the rapid evolution of technology. Let's delve deeper into the intricacies of South Africa's digital skills gap, explore its potential scale, and examine the ongoing efforts to bridge this critical divide.

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Wayne Francis

Managing Director & Founder at Exponential Risk & Consulting

Johannesburg, South Africa

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Exponential Risk & Consulting

Managing Director & Founder

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