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Phil Brunkard

CIO at FRACTIONAL/CIO LTD

Halifax, United Kingdom

Phil Brunkard is a digital transformation and innovation expert with over 25 years’ experience in technology leadership, consultancy and enterprise architecture. He is a passionate and inspirational leader and a great believer in innovation and technology as enablers for positive change.
His expertise incudes technology strategy, innovation and design-thinking; business development and leading complex digital transformation change across both business and public sector.

Phil works with clients to help them ensure technology and innovative solutions combined with cultural change can meet business objectives and achieve sustainable outcomes. He is a dedicated and enthusiastic leader able to coach and motivate teams and individuals to perform at their best in designing excellent solutions for successful business outcomes.

Phil talks to organisations on how to prepare for the future and take advantage of emerging/disruptive technology, innovation and agile ways of working. He also regularly shares his views and ideas on digital innovation and change in his blogs and is an Expert Contributor to Disruption magazine, a UK-based online source of expert opinion and analysis of the impacts and opportunities of technology disruption, leadership and change. Other leading articles have also been published for TechUK, Local Gov, SmartCitiesWorld and ITProPortal.

Phil is currently working as an associate with a number of organisations including the Disruptive Innovators Network, Costratify and Republic of Things. He is also a Non-Executive Director at Accent Group housing association, where he advises the executive leadership team on digital and customer experience strategies for better customer outcomes.

In his previous role as a customer-facing CIO for BT, he headed up a team of CIO level consultants to develop technology strategies in collaboration with senior-level clients. He was also responsible for ensuring BT's technologies deliver innovative transformational solutions to meet customers' business challenges and digital transformation objectives.

Available For: Authoring, Consulting, Influencing, Speaking
Travels From: Manchester
Speaking Topics: Emerging technology impact and opportunity; Future of Work; Digital Leadership

Phil BrunkardPoints
Academic0
Author11
Influencer6
Speaker5
Entrepreneur50
Total72

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Individual
Theatre: United Kingdom
Media Experience: 3 years
Last Media Training: 07/18/2017
Last Media Interview: 02/25/2019

Areas of Expertise

AI 30.35
Change Management
Cloud
CRM
Culture
Customer Experience 32.13
Design Thinking 30.10
Digital Disruption 30.33
Digital Transformation 31.04
Emerging Technology 30.88
Future of Work 30.20
Govtech 30.63
Innovation 30.04
IoT 33.01
Leadership 31.58
Management
Mobility
Open Innovation 30.23
Procurement
Sales
Social
Startups 32.98
Cybersecurity 30.09
Healthtech 30.98
HR 30.04
5G 30.39
Smart Cities 32.80

Industry Experience

Federal & Public Sector
Healthcare
Higher Education & Research
Other
Professional Services
Telecommunications
Utilities

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Publications

1 Advisory Board Membership
Non Executive Director (Strategy & Business Development)
Republic of Things
August 28, 2019

See publication

Tags: IoT, Startups, Leadership

11 Article/Blogs
AI and Housing: Re-imagining the future of service delivery
LinkedIn
September 07, 2019
A perspective on the impact of AI and Machine Learning and what the technologies may mean for the housing sector.

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Tags: AI, Emerging Technology, Future of Work

In the heart of the [smart] city, home is where the heart is
Smart Cities World
July 16, 2019
A home should not be a bubble in the smart city, but part of the connected fabric for better living and quality of life.

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Tags: IoT, Govtech, Smart Cities

Diverse Communities Drive Sustained Innovation
D/sruption
March 13, 2019
Communities are the basic unit of sustained innovation because innovation invariably stems from creating new recipes or new ways to blend old and new ideas to create new technologies and solutions to a shared problem.
If you can bring together a diverse bunch of people under a common cause with different ideas, knowledge and insights, then through their conversations you’re likely to achieve a significantly better outcome. This means diversity in its broadest sense: across culture, inclusivity and experience. A community based approach is more sustainable because ideas shared and explored can transform into new ideas and develop differently to achieve solutions unforeseen at the outset

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Tags: Digital Transformation, Innovation, Open Innovation

Looking Beyond The Personal Voice Assistant
D/sruption
February 05, 2019
The future of voice?
There is much buzz and arguably a degree of hype over the disruptive potential of AI driven voice technology. Thanks to significant improvements in speech recognition accuracy, natural language processing (NLP) and the growing popularity of smart speaker devices in the home, the whole voice economy is a hot topic with analysts and the media. Will 2019 possibly be a significant growth year for the technology where we’ll see wider adoption and breakthrough capabilities? Or not?

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Tags: AI, Digital Disruption, Emerging Technology

Smart Cities: From City To Place
D/sruption
September 20, 2018
Technology is a key component in smart city planning but it’s not the only one…

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Tags: IoT, Govtech, Smart Cities

Open technology and data connects citizens and cities
TechUK
September 04, 2018
Talks about how Open technology connects citizens and cities

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Tags: Digital Transformation, Govtech, Open Innovation

The future of IOT is AI
TechUK
September 03, 2018
There is a clear intersection between the Internet of Things (IoT) and Artificial Intelligence (AI). IoT is about connecting machines and making use of the data generated from those machines. AI is about simulating intelligent behaviour in machines of all kinds.

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Tags: AI, Emerging Technology, IoT

Connected anything: From street lights to human brains
Smart Cities World
June 01, 2018
There’s more to smart city initiatives than smart parking and lighting. BT Enterprise’s Phil Brunkard looks at the variety of things that are getting connected, from brains to mousetraps, and what we stand to gain as a society.

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Tags: Digital Disruption, IoT, Smart Cities

DIGITAL TRANSFORMATION SUCCESS – ICEBERGS AND HOTHOUSES
Housing Technology
May 01, 2018
Employee engagement and collaobration with customer centric design techniques is critical if you really want to transform your business with 'digital' and emerging technologies.

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Tags: Design Thinking, Digital Transformation, Leadership

Data Privacy And Wearables In Health
D/sruption
April 25, 2018
Security considerations for the future of wearables in medical care

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Tags: Cybersecurity, Healthtech, IoT

Teenagers, technology and tech literacy
LocalGov.co.uk
July 13, 2017
I discuss the importance of preparing the next generation with broad tecnical skills and how higher education organisations need to re-think preparing future generations for the future of work.

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Tags: Digital Disruption, Emerging Technology, Future of Work

1 Board Membership
Non-Executive Director
Accent Group
October 01, 2018
Customer Experience Committee - Provide advisory services to Exectuve leadership for digital transformation and customer experience strategies

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Tags: Customer Experience, Digital Transformation, Leadership

2 Media Interviews
Technology innovation for Customer Experience
Inside Housing
February 25, 2019
Application of emergy technology for driving better customer experience

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Tags: AI, Customer Experience, Emerging Technology

The potential of 5G for the Healthcare Sector
Huawei
May 10, 2018
Media interview with Financial Times at the Huawei HIFF 2018 conference in Milan 'Partnering in an ever more adjacent world'
The inerview discusses rollout of 5G and some of te initial pilots and long-term potential of 5G for Healthcare

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Tags: Digital Disruption, Emerging Technology, Healthtech, 5G

2 Panels
Future of Work Festival: Catching Up with the Tech Wave
Inside Housing
September 17, 2019
Which tech to choose and how to implement effectively e.g. Big Data, AI, automation, blockchain, IoT, etc
• Introducing technology experts into the organisation to translate into concepts and align with the vision, e.g. CIO, Technical Director, Chief Digital Officer
• How will this change workplace skills, training and wages? How to evolve towards a “STEMpathetic” workforce
• Enabling the transformation from transactional HR to transformational HR
• How to automate processes, manage self-service, remote/flexible working – how to implement successfully and bring staff along with you

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Tags: AI, Future of Work, HR

https://cihhousing.com/conference-programme/conference-programme-2019/ai-and-housing-reimagining-the-future-of-service-delivery
https://cihhousing.com/speakers
June 26, 2019
Hosted by Phil Brunkard - This session will explore the opportunities for AI to reduce demand, meet rising citizen expectations and free up employees time to focus on other key areas. It will also examine how progressive organisations are using AI to reimagine how future services can be delivered.

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Tags: AI, Digital Disruption, Emerging Technology

1 Speaking Engagement
CX innovation at BT
Inside Housing
February 25, 2019
Hear from outside the sector, through the voice of BT, on how you can scout and experiment your way to a better customer experience, the use of chatbots & AI prototype in BT, enhancing customer experience through integrating video and micro-apps for the smart phone generation.

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Tags: AI, Customer Experience, Emerging Technology

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Phil Brunkard