Bridging the skills gap
International Institute for Learning
May 08, 2024
Bridging the skills gap in technology, attracting, recruiting and retaining talent in technology
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Tags: Diversity and Inclusion, IT Operations, Recruiting
Managing the next generation of service management talent
PeopleCert
May 03, 2024
How did you get into Service Management?
Is Service Management Sexy?
How do we engage Generation Z & Generation Alpha in service management careers
Sophie Hussey David Barrow and I discuss these topics and more within this article, published in collaboration with PeopleCert, an article that was inspired by a recent ISO - International Organization for Standardization 20000 Committee Meeting.
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Tags: Careers, IT Leadership, IT Strategy
Bridging the skills gap
ISO
May 02, 2024
During a recent micro meeting, a panel formed of committee members discussed the skills gap affecting various industries due to the rapidly evolving technological landscape. This issue is of particular concern within Information Technology, and Service Management.
This article aims to follow up on some actions taken since the discussion. We want to thank Georgina Otubela, a panellist and brand-new committee member, for her valuable contribution.
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Tags: Careers, Diversity and Inclusion, Recruiting
Unlocking ITIL4: Defining Value and Navigating Career Growth
International Institute for Learning
March 06, 2024
What is ITIL and how can it benefit your organisation and support your career development? In this article, we explore the foundational concepts of ITIL4 and discuss how the ITIL framework has supported their career progression.
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Tags: Careers, IT Operations, IT Strategy
career and further education discussion year 10 - harris girls school
Harris Acagemy Girls school
March 11, 2024
1 hour discussion with year 10 about further education options, careers and my experience in schools college and university
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Tags: Careers, Diversity and Inclusion
Hot topic - leveling up career
Service Desk and IT Support show
April 17, 2024
Title: Levelling up
Sypnosis:
Lets talk about progressing into leadership, whether its your first team lead role or climbing the leadership ladder. We will be exploring strategies for defining yourself as a leader, building your personal brand and motivating your team to deliver successfully.
We will discuss what value means to you as a leader and what value looks like in your business to set you on the path for success.
Takeaways:
Personal branding, defining your values, your approach and your image. Your values will help get you hired, your team culture will be built on your values. How will you instil that culture and motivate your team. What does your image say, both physically and your online presence.
Your team, how are you going to motivate your team to delivery results. Mentoring and supporting your team for their personal development. Navigating difficult conversations.
Delivering, what does delivering value and success in your role look like and how will you know you are hitting the right mark. We will discuss strategies to manage and deliver and how to evaluate delivery and asking for feedback
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Tags: Coaching, Diversity and Inclusion
year 7 workshop - career choices
Harris Acagemy Girls school
March 11, 2024
Working with year 7 exploring career choices and aspirations
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Tags: Careers, Future of Work, Social