Private Banking Entering the Digital World
December 10, 2019
The importance of digital banking in the private banking sector - what are the key updates, challenges and approaches.
Tags: Innovation, Fintech
What Will Cyber Attacks Look Like In The Future?
November 11, 2018
I am a relative newbie to the cybersecurity world, having spent the majority of my career focused within FinTech (payments and banking). The cybersecurity industry is a fascinating one, and very much key to the strategic priorities of CIO's and security teams. This is magnified even further given the recent spate of attacks we've seen in the last few years.
Tags: Cybersecurity, Emerging Technology
Digital Transformation - It's Not All About Technology
July 24, 2018
Digital transformation is nothing new, in fact it’s probably one of the most talked about subjects I have ever come across, there are differing opinions on what the priorities are. I have been involved in a number of digital transformation projects myself, and I can see where some of the challenges are, esp. in the targeted larger organisations that are trying to make a change from traditional models.
Tags: Digital Transformation, Innovation
Creating the perfect chatbot
June 01, 2018
The world has gone chatbot crazy, certainly there is still a lot of focus on 'virtual assistants', as some people like to refer to them as. They are essentially used to mimic human speech where a human would be required via a messaging interface. As someone who closely works within the financial services industry, automation is certainly one of the priorities in large companies, esp. within the banking world.
Tags: AR/VR, Emerging Technology
Why the dispute between FinTech and Banks should come to an end
May 18, 2018
Business mentor for fintech accelerator programmes Startupbootcamp (Singapore/Mumbai, India) and Supercharger (Hong Kong), Kunal Patel has more than ten years of experience in product development, innovation & strategy across corporate organizations such as banks, payment acquirers, mobile financial services and fintech start-ups.
Business Review caught up with him at Bucharest Technology Week for a chat on the importance of collaboration between banks and fintechs and possible solutions for bringing more financial inclusion to Romania.
GAFA in Banking - Will They or Won't They?
April 16, 2018
There has been a lot written over the past few years about the so-called impact that GAFA (Google, Apple, Facebook & Amazon) will have on banking world in the future. These large tech companies are so intertwined with our lives that it stands to reason that they should look at making a play into banking. Moreover, they have invested significant amounts of money themselves into financial services, typically focused on payments, mobile wallets etc.
Tags: Customer Experience, Innovation, Marketing
RegTech: Driving the Future of Financial Services
March 09, 2018
I am not an expert or an authority in the area of regulation and more specifically, RegTech solutions but I understand the importance of what RegTech can bring to the work being undertaken by FinTech start-ups and banks. I traditionally tend to focus on what's happening within the FinTech and banking industry, but I take an interest in other areas and felt I wanted to share my thoughts on RegTech's importance and evolution.
Tags: Innovation, Startups
Payments Banks Are Feeling Restricted, Worry About Getting Customers to Transact
January 08, 2018
My thoughts on the priorities for payments banks in India.
Open Banking - Consumer Impact
December 05, 2017
My thoughts on the open banking space and the impacts, both good and bad likely to be felt by the challenger and incumbent banks and consumers.
Tags: Digital Disruption, Open Innovation, Fintech
Innovation Labs, Hackathons & Accelerators - Fad or Fab?
November 01, 2017
What are the value of innovation labs, hackathon events and start-up accelerator programmes.
Tags: Innovation, Open Innovation, Fintech
Blockchain: It’s a solution; now what’s the problem?
September 28, 2017
My take on the Blockchain hype and how everyone should approach it.
Tags: Blockchain, Emerging Technology
Digitised Banking is Now… Digital Banking is the Future
September 25, 2017
The intention of this short article is not to talk about digital banking being the future, we all know it is and will be. I do feel there needs to be a clear distinction between what we’re seeing now, what we’ll see in the future and terminology.
There has been a lot written about digital transformation and quite rightly so, if one industry is in desperate need of it, that is banking and the move away from the traditional models which have existed for years.
FinTech vs. TechFin
August 15, 2017
My thoughts on establishing the difference between the terms FinTech and TechFin.
Mobile Wallets - Is The Future Rosy?
May 29, 2017
Mobile wallets have been talked about for years, I've lost count at the number of reports I've read citing that mobile wallets will dominate the world and that your traditional wallet will be replaced by an app on your smartphone.
In Emerging Markets, What Comes First: The mPOS Or The Consumer?
January 18, 2017
Enabling mobile payments isn’t easy.
Not only does it require a significant shift in the behavior of consumers but also a complete mindset change for banks, merchants and even regulators.
This can become increasingly difficult in emerging markets, where Kunal Patel, global head of product strategy and mobile payments at GoSwiff, explained that merchants are focused on operating in cash-driven economies.
Tags: Digital Transformation, Emerging Technology, Fintech
MPOS will Drive Omnichannel Merchant Innovation
February 21, 2016
Here I talked about the importance and value of the omnichannel approach to help drive MPOS and innovations to help merchants achieve more.
Tags: Fintech, Open Innovation, Retail