The reviews are in: Why attendees are raving about Unily’s new Masterclass “The future of employee engagement”
Unily
March 20, 2024
Unily Masterclasses are renowned for bringing together the greatest minds in Internal Communications, Human Resources, and Digital Transformation roles to discuss big themes shaping the future of work. This year, we tackle the huge topic of ‘The Future of Employee Engagement’, considering what it will take to align and activate the next generation of employees. With one Masterclass now under our belt, and so many more in store throughout the rest of 2024, here’s what to expect and why it should be on every EX leaders calendar.
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Tags: Culture, Customer Experience, Future of Work
Is the intranet part of the HR Tech stack?
Unily
March 01, 2024
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Tags: Customer Experience, Future of Work, HR
2024 IT trends for employee experience visionaries
Unily
December 18, 2023
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Tags: Customer Experience, Future of Work, IT Leadership
5 strategies to defend and expand your internal comms budget
Unily
December 07, 2023
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Tags: Customer Experience, Future of Work
The six most important HR trends for 2024
Unily
November 28, 2023
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Tags: Culture, Future of Work, HR
Bridge The Gap: Treat Employees as Your First Customer
HR Daily Advisor
October 06, 2023
We’ve all heard the popular business slogan “the customer is always right,” a phrase that highlights essential customer-first cultures implemented in almost every organization. This is how most businesses approach their operations, prioritizing customer satisfaction and retention to drive profitability. But a lesser-known fact is that a great employee-first culture also drives success, and retaining quality employees you trust should be a top priority, too.
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Tags: Customer Experience, Culture, Future of Work
Zoom out if you really want to support remote working
Unily
August 31, 2023
In light of Zoom CEO Eric Yuan mandating employee office attendance, the remote work debate has taken a new turn. Yuan has cited difficulty building trust and overly polite Zoom etiquette preventing spirited debate as the reasons he's calling Zoomies back into the office. But, is he overlooking what's possible with the evolved digital workplace? Here's Kaz Hassan's take on the debate.
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Tags: Culture, Customer Experience, Future of Work
Leveling up employee engagement: uncovering the new pillars of an employee retention blueprint
Strategic HR Review
September 18, 2023
Quiet quitting trends spurred by the pandemic have sent shockwaves through the world of work. It has woken business leaders up to the importance of improving employee engagement among a disparate, demotivated workforce. Previous insights from global research firms like Gallup and Gartner highlight that labor turnover is higher than ever as organizations are struggling to retain their staff. However, leaders are yet to enact meaningful strategies reflective of technological advancements to tackle the problem at its core.
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Tags: Culture, Customer Experience, Future of Work
The future of employee engagement: Then, Now, Next
Unily
February 22, 2024
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Tags: Culture, Customer Experience, Future of Work
Employee engagement lessons from a CEO with Steven Bartlett
Unily
September 22, 2023
Keynote interview with Steven Bartlett looking back at last year's predictions and go deep on content, communication and culture,
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Tags: Culture, Customer Experience, Future of Work
My top 3 finding from Gallagher's State of the sector launch
LinkedIn
February 08, 2024
Influencer social write up from event launching Gallagher State of the Sector report.
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Tags: Culture, Customer Experience, Future of Work
Reacting to 2023 Internal Comms predictions
Unily
December 08, 2023
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Tags: Culture, Future of Work, Marketing
5 secret steps to building the most attended Employee Experience conference in the world #Unite23
Kaz Hassan
September 22, 2023
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Tags: Culture, Customer Experience, Future of Work
Ask an Internal Comms expert panel
Youtube
December 01, 2023
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Tags: Culture, Customer Experience, Future of Work
EX + AI: How employee experience leaders are thinking about AI
Unily
November 30, 2023
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Tags: AI, Customer Experience, Future of Work
National Grid’s journey to modernising internal communications and employee experience
Simply
November 15, 2023
Balancing tradition and innovation: National Grid’s journey to modernising internal comms
Unily has assembled an all-star panel from National Grid’s comms team to bring you the latest insights as to how the traditional energy company has revolutionised its IC function. In this session, find out how National Grid is ahead of the curve when it comes to modernising its IC technology, mindset, strategy, and content.
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Tags: Culture, Customer Experience, Future of Work
Exployee Experience Investigations: Should Internal Communications be measured by Employee Engagement?
Unily
April 01, 2024
Gallagher's State of the Sector report 2024 found that 74% of Internal Communicators are accountable for Employee Engagement in their organisation. This finding causing much debate in the Internal Comms community, but was the uproar warranted?
In this episode I interview industry influencers, in-house practicing communicators and @Unily leadership to decide whether I think the metric is fair for Internal Comms professionals to report on.
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Tags: Customer Experience, Future of Work, HR
Is the intranet part of the HR tech stack?
Kaz Hassan
February 15, 2024
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Tags: Future of Work, HR, IT Leadership
How to Bridge the Gap Between Customer and Employee Experience (an Interview with Luke Farrugia & Kaz Hassan)
Digital HR Leaders with David Green
January 30, 2024
As HR professionals and leaders, if we want to start taking a more strategic approach that will elevate the business impact HR has, we need to evolve from being process-focused to becoming strategic partners. This means taking ownership of people data and insights, and using them to drive decisions that have a real impact on the business.
Take, for instance, employee experience. How can we make this more strategic? What can we learn from marketing and the strategies that they use to enhance the customer experience?
To delve deeper into this topic, on this episode of the Digital HR Leaders podcast, host David Green sits down with Kaz Hassan, Employee Experience Industry Lead at Unily, and Luke Farrugia, VP of Marketing at ScreenCloud.
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Tags: Customer Experience, Future of Work, HR
Wrapping up Unite 23, #1 employee experience conference
Unily
October 16, 2023
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Tags: Culture, Customer Experience, Future of Work
Should you disclose your disability during the interview process?
WorkLife
April 18, 2024
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Tags: Diversity and Inclusion
Supercharge employee experience with lessons from customer experience teams
Unily
March 13, 2024
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Tags: Future of Work
4 expert insights to supercharge your 2024 internal comms strategy
Unily
December 12, 2023
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Tags: Customer Experience
An employee-centric digital culture for the future with Kaz Hassan and Kat Cooke
Future of Work conference
January 01, 2024
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Tags: Culture, Customer Experience, Future of Work
Mastering mobile: Creating an app employees love
Unily
November 30, 2023
Discover how Kerzner, the world-famous luxury hotel operator behind Atlantis Resorts & Residences, is transforming employee engagement with an app that empowers its people to create amazing experiences and everlasting memories for guests all over the world. Presented by Rachael Knowles & Kaz Hassan
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Tags: Culture, Customer Experience, Future of Work
An AI-elevated Employee Experience
Gartner
November 09, 2023
As AI services evolve rapidly, the question quickly changes from 'What can AI do?' to 'How will AI help me?'
At Unily, we know digital employee experiences can benefit hugely from cutting-edge AI, but only when used to address real-world challenges. In this session, you will experience a day in the life of an Internal Communications Manager and a Frontline employee, two unique perspectives, showing you how AI is transforming the nature of their work and employee experience.
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Tags: AI, Customer Experience, Future of Work
What do employees really want?
Fordham Gabelli School of Business
October 23, 2023
With investment in Employee Experience at an all-time high but Employee Engagement at an all-time low, you have to ask yourself, what do employees really want?
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Tags: Customer Experience, Culture, Future of Work
Using your intranet to drive high performance culture
Forrester Tech & Innovation Conference
October 13, 2023
https://www.linkedin.com/posts/kimengland_last-week-i-had-the-honour-of-speaking-at-activity-7119391634118565888-BdD8?utm_source=share&utm_medium=member_desktop
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Tags: Innovation, Culture, Future of Work
Creating an employee-first culture with SCC
Engage Employee
October 11, 2023
Thought leadership interview with Head of Internal Comms at SCC on transition from customer obsession to customer AND employee obsession in a hybrid tech company.
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Tags: Culture, Customer Experience, Future of Work
How Pearson are driving a high-performance culture with Internal Comms!
Unite 23
September 21, 2023
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Tags: Culture, Customer Experience, Future of Work
Navigating the employee experience era: essential insights for leaders
Unily
March 05, 2024
The energy around employee experience is reaching a fever pitch, and as businesses search for the right solutions to align, engage, and enable their people, the intranet market is poised to respond. With major analysts weighing in on the growth of the category and Unily being recognized as the only leader across all three of the latest reports, we sat down with Unily CEO Chris Ciauri to get his take on what this means for the employee experience era and what business leaders need to know to seize the opportunity.
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Tags: Business Strategy, Customer Experience, Future of Work
Unily Podcast #25 - AI + employee experience
Unily
August 01, 2023
Tune into the latest episode of the Unily Podcast as we discuss the impact of AI on employee experience.
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Tags: AI, Customer Experience, Future of Work
Unily Podcast #16 - Unite 22
Unily
April 26, 2023
Get the full run down on Unite 22 as the stars of the Unily Podcast take you through the agenda and why you can't miss out. FOMU (fear of missing Unite) is real.
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Tags: Customer Experience, Culture, Future of Work
Unily Podcast #22 - The employee journey mindset
Unily
March 28, 2023
As enterprises strive to transform employee experience, the benefits of adopting a journey mindset are being carefully considered. In this episode of the Unily Podcast, we share our views on the rise of employee journeys as a mechanism for enhancing employee experience and look at how EX leaders are reducing attrition and maximizing engagement through journey thinking.
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Tags: Customer Experience, Culture, Future of Work
Elevating the end-to-end employee lifecycle with an intranet
Unily
March 14, 2024
Most people leaders are still overlooking the humble enterprise intranet, despite its central role in elevating the employee experience. But not every organization is making this mistake. Join us to see how some of the world’s leading enterprises are leaning into their intranets as a catalyst for employee experience transformation.
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Tags: Customer Experience, Future of Work, HR
5 highly effective strategy plays to supercharge your EX
Unily
January 25, 2024
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Tags: Culture, Customer Experience, Future of Work
How to defend and expand your internal comms budget for 2024
Unily
November 16, 2023
With the weight of ongoing employee engagement challenges resting on the shoulders of internal comms, the question of how to attain the budget needed to make an impact is back on top of the agenda. I partnered with Gallagher to help you craft an action plan so you can make the case for more in 2024.
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Tags: Culture, Customer Experience, Future of Work
