Facilitating Design Thinking
Cooper Professional Education
February 25, 2020
Facilitating Design Thinking –
This will enable –
• Identify desired outcomes for collaboration sessions across the design thinking process.
• Lead an activity to help stakeholders align on the right problem to solve.
• Discover ways to normalize risk, incorporate play, and articulate the rules of engagement.
• Harness the power of my mind, body, and voice.
• Lead an ideation session to unleash fresh thinking from a diverse set of collaborators.
• Receive feedback on your facilitation skills from your peers and instructors.
• Lead discussion to invite participation from diverse groups.
• Adapt discussion for different time periods and situations, including remote participants.
• Lead a group prototyping session to clarify and evolve your thinking as a team.
• Receive more feedback on your facilitation skills from your peers and instructors.
• Turn learning into action: Plan my next workshop and incorporate learnings into a personalized checklist.
• Create an individual action plan to keep improving my facilitation skills.
Key Takeaways would be –
• Facilitate sessions to produce greater team alignment and creativity.
• Manage energy and create a safe space to encourage full-team participation.
• Guide your team to focus on reaching their desired outcomes.
• Invite curiosity to explore new ways of looking at the problem and potential solutions.
• Plan your facilitation using a framework that drives the discussion toward clarity and action.
• Improve your facilitation skills through practice, personalized feedback, and setting concrete goals.
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Tags: Agile, Design Thinking, Leadership
Leadership in the age of Digital Transformation at IIM Calcutta
Indian Institute of Management Calcutta
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Design Thinking
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Design thinking refers to the cognitive, strategic and practical processes by which design concepts (proposals for new products, buildings, machines, etc.) are developed. Many of the key concepts and aspects of design thinking have been identified through studies, across different design domains, of design cognition and design activity in both laboratory and natural contexts.
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Tags: Design Thinking, Digital Disruption, Leadership
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www.wipro.com
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linkedin
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Customer Service is among the most tangible customer-facing activities offering manufacturers the opportunity to enhance the customer experience by automating the administration of terms and contracts. Warranty and Service management information are the important source of “on-the-ground” failure data, which is critical for future product designs. The cost of warranty management continues to rise. High-tech and consumer electronics companies are among the hardest hit - subject to escalating warranty management costs due in part to rapidly falling prices, increasing product complexity and rising demands from quality-focused customers.
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Tags: Cloud, Customer Experience, IoT
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linkedin
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Customer service is a critical component of customer experience. Research shows that by 2020, 94 percent of websites will likely have a chatbot interacting with their customers on the website[1] & [2]. As artificial intelligence (AI) moves into this important domain, businesses need to understand the potential of technology and how to leverage it for enhanced customer experience. Most executives know that artificial intelligence has the power to change almost everything about the way they do business and could contribute up to $15.7 trillion to the global economy by 2030 per PWC[3], but what many business leaders don’t know is, how to deploy AI, not just in a pilot, but throughout the organization, where it can create maximum value.
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Tags: AI
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Business-to-business (B2B) digital marketers are increasingly taking a page out of the consumer marketing playbook by serving potential customers personalized experiences and targeted content. They’re adopting these tactics because their customers are behaving like consumers when it comes to making purchase decisions. About 74 percent of B2B buyers conduct half of their research online before making an offline purchase according to Forrester,1 while Gartner found that even in the late stages of the purchasing cycle, 83 percent of buyers continued their online research – for instance, validating information they get from sales reps.2
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IRU is the world’s road transport organisation
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https://www.iru.org/resources/newsroom/demystifying-digital-future-mobility-and-transport
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https://wiprodigital.com/2017/06/15/reinvention-procurement-internet-things-iot/
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Tags: Autonomous Vehicles, Customer Experience, IoT
Best Blockchain Application of the year 2018 - Wipro Limited
CNBC TV18 Supply Chain Award
March 17, 2018
Awarded the Best Blockchain Application of the year 2018 - Wipro Limited
By TATA Strategic Management Group in association with CNBC TV 18 @ Global Logistics Excellence Awards 2018
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Tags: Blockchain, Business Strategy, Supply Chain
#2018 #CNBCTV18 #SupplyChain #Award Global Logistics Excellence Awards 2018
#2018 #CNBCTV18 #SupplyChain #Award Global Logistics Excellence Awards 2018
March 17, 2018
#2018 #CNBCTV18 #SupplyChain #Award
Global Logistics Excellence Awards 2018
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Wipro Leaders' Program
Wipro Limited
July 27, 2013
Wipro Leaders' Program-
Wipro Leaders’ Program (WLP) is a flagship offering for middle managers. WLP provides experiences weaved around Wipro Leaders’ Qualities (WLQ’s) through perspective building sessions by Wipro’s top management, intended to appreciate the qualities and values expected of a Wipro Leader. The program also provides opportunities for self-awareness experiences with an aim of helping the participant attain peak personal-effectiveness. Moreover, the program equips the participants with basic takeaways necessary to build an effective team as well as to develop, coach and guide new managers/leaders. Past participants have rated WLP as one of the best programs they have attended in their career.
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Tags: Design Thinking, Leadership, Sustainability
Blockchain Investment - Q&A
Blockchain Expo North America
November 28, 2018
Blockchain NA
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Tags: Blockchain, Entrepreneurship, IoT
Digital Transformation of India - Powered by AI & IoT
AI & IoT Summit 2018
June 07, 2018
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‘Empowering Governance, Development & Businesses through Future Generation Technologies’
June 6 & 7, 2018| Le Meridien, New Delhi, INDIA
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Blockchain in Modern Era
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Transforming Manufacturing -
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Made in South India -
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Keynote on Industry 4.0 at CII Event, Chennai
Confederation of Indian Industry - CII
March 05, 2018
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Industrial IoT Opportunites
Alumni Association IIT Kanpur Pune Chapter
December 16, 2017
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Speaker at Startup Master Class (2nd edition) - Pune Chapter – a PAN IIT
event on 16th September 2017
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Digital Transformation
AVIT
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India Manufacturing Show
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at CII - Disruptive Technologies Transforming Manufacturing in a Digitally Integrated World
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Building Next Generation of Manufacturing
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August 10, 2017
Automation Expo
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IoT Solutions - The growth strategy for BPOs
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IoT Solutions - The growth strategy for BPOs
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Digital transformation and quality assurance
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January 21, 2017
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How to LEAP- The Way Forward - Smart Manufacturing
CII
October 21, 2016
The impact of pillars of Industry 4.0 is elaborated in previous two sessions. However, to get maximum advantage of adoption, the next step is to integrate these pillars across the vertical and horizontal chains of the organization and across the various processes to enable real integration of physical and cyber world.
This session will set a forward looking agenda on various aspects such as change reluctance at the organizational level, building rights skills, putting right infrastructure in place, setting priorities for adoption, and many others for effective implementation.
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Tags: Business Strategy, Digital Transformation, IoT
Industry 4.0 | Smart Manufacturing
ASSOCHAM
October 07, 2016
Industry 4.0 by ASSOCHAM
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New-age Technologies to aid in Governance
CII
September 14, 2014
New-age Technologies to aid in Governance by Govt. of Bihar
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Digital Food Safety Management using IoT & Blockchain
Knowledgehut
December 15, 2007
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Tags: Blockchain, Digital Transformation, IoT