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How AI and Real-Time Data are Revolutionising Retail and CPG Supply Chains

Jul



As global supply chains face increasing pressure from rising consumer demands and environmental concerns, the concept of zero-waste supply chains has emerged as a critical goal for businesses worldwide. Reducing waste is not just an environmental imperative; it’s also a key factor in driving economic efficiency and ensuring social responsibility. One of the most effective strategies to achieve this is through enhanced data sharing and real-time data analytics.


In a recent episode of the Sustainable Supply Chain Podcast, I had the pleasure of discussing this very topic with Barry Bradley, Global Supply Chain Leader at Crisp. Crisp is a data collaboration platform primarily focused on the retail and consumer packaged goods (CPG) sectors, aiming to optimise supply chain decisions through improved data flow. Barry’s insights underscore the critical role that data sharing plays in reducing waste and enhancing supply chain efficiency.

The Scale of the Waste Problem

According to the UN's Food and Agriculture Organization (FAO), approximately one-third of all food produced globally—about 1.3 billion tonnes per year—is lost or wasted. This staggering amount of waste has severe economic, environmental, and social repercussions. Economically, food waste represents a loss of $940 billion annually. Environmentally, it contributes to unnecessary greenhouse gas emissions, as food waste decomposing in landfills produces methane, a potent greenhouse gas, and growing and transporting food that ultimately goes to landfill is incredibly wasteful as well.

The root causes of this waste are manifold, but inefficiencies in the supply chain play a significant role. Poor forecasting, overproduction, inadequate storage facilities, and lack of coordination between supply chain partners are common culprits. Addressing these issues requires a concerted effort to improve data sharing across the supply chain.

One of the standout examples Barry mentioned is Crisp's partnership with UNFI, a major natural and conventional food distributor. By implementing Crisp’s platform, UNFI has significantly improved its inventory management and reduced spoilage risk. This success story highlights the tangible benefits of real-time data sharing and its impact on reducing waste.

Moreover, as Barry pointed out, the benefits of data sharing extend to other areas of the supply chain. By understanding the entire supply chain network, companies can optimise their logistics, reduce transportation emissions, and improve overall resource efficiency. This holistic approach is essential for creating a sustainable and resilient supply chain.

The Role of Real-Time Data in Reducing Waste

Real-time data sharing is pivotal in creating more efficient and sustainable supply chains. By providing up-to-the-minute visibility into every aspect of the supply chain, companies can make more informed decisions, reduce inefficiencies, and ultimately minimise waste.

  1. Improved Forecasting and Demand Planning: One of the primary benefits of real-time data is its ability to enhance forecasting accuracy. For instance, Tesco, one of the world’s largest retailers, uses real-time data analytics to track sales patterns and customer behaviour. This allows them to adjust their inventory levels dynamically, reducing overstock and understock situations. As a result, Tesco has significantly reduced food waste and improved overall supply chain efficiency.
  2. Enhanced Inventory Management: Real-time data allows companies to monitor inventory levels continuously. This is crucial for perishable goods, where shelf life is limited. By tracking inventory in real-time, businesses can identify products that are nearing their expiration dates and take proactive measures, such as running promotions or reallocating stock to different locations. For example, Walmart uses AI and real-time data to optimise its inventory management, which has led to a substantial reduction in perishable goods waste.
  3. Optimised Logistics and Transportation: Data sharing also plays a critical role in logistics and transportation. Real-time data on traffic conditions, weather forecasts, and vehicle locations can help optimise delivery routes and schedules. This not only reduces fuel consumption and emissions but also ensures that products reach their destinations faster and in better condition. DHL, a global logistics leader, utilises real-time data to optimise its delivery network [PDF], resulting in lower emissions and reduced transportation costs.
  4. Collaboration Across the Supply Chain: Effective data sharing fosters collaboration between different supply chain partners, including suppliers, manufacturers, and retailers. When all stakeholders have access to the same real-time data, they can work together to streamline operations and address potential issues before they escalate. A study by McKinsey found that companies that use real-time data to collaborate with their supply chain partners can reduce supply chain costs by up to 15% and improve service levels by 10%.

Strategies for Effective Data Sharing

  1. Implementing Real-Time Data Systems: Companies need to invest in technologies that provide real-time visibility into their supply chain operations. This includes IoT devices, advanced analytics, and cloud-based platforms that facilitate seamless data exchange.
  2. Collaborative Planning: Retailers and suppliers must work together to create collaborative forecasting and replenishment plans. Sharing data on sales trends, inventory levels, and production schedules can help align efforts and reduce mismatches between supply and demand.
  3. Transparency and Trust: Building a culture of transparency and trust is crucial for effective data sharing. Companies must be willing to share sensitive information and collaborate openly with their partners to achieve common goals.
  4. Leveraging AI and Advanced Analytics: AI can play a pivotal role in analysing large datasets and identifying patterns that humans might miss. By leveraging AI-driven insights, companies can make more informed decisions and proactively address potential issues.

The Urgent Need for Zero-Waste Supply Chains

The urgency for zero-waste supply chains is underscored by the pressing need to address climate change, resource scarcity, and economic inefficiencies. As the world grapples with these challenges, businesses must adopt innovative strategies to reduce waste and improve sustainability.

Real-time data sharing stands out as a powerful tool in this endeavour. By leveraging real-time data, companies can enhance their operational efficiency, reduce waste, and create more resilient supply chains. This not only benefits the environment but also drives economic growth and improves customer satisfaction.

Call to Action

The path to zero-waste supply chains is clear: embrace real-time data sharing and collaboration. By doing so, businesses can significantly reduce waste, improve efficiency, and contribute to a more sustainable future. For a deeper dive into how Crisp is making this a reality for organisations, and to hear more of Barry Bradley’s insights, I encourage you to listen to the full episode of the Sustainable Supply Chain Podcast.

By embracing data sharing and collaboration, we can create supply chains that are not only efficient and profitable but also environmentally and socially responsible. Let’s work together to make zero-waste supply chains a reality.

This post was first published on TomRaftery.com

By Tom Raftery

Keywords: AI, Supply Chain, Sustainability

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