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That is one manufacturing transformation lesson I’ve learned to take seriously. Th...
By G Vikram - October 15, 2026

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Nienke Bloem’s CX leadership video: Communicating CX results, developing a communicat...
By Nienke Bloem CCXP CSP - October 15, 2026

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Nienke Bloem’s CX leadership video: Using data, CRM, voice of the customer, journey a...
By Nienke Bloem CCXP CSP - October 15, 2026

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Nienke Bloem’s CX leadership video: Moving beyond isolated CX projects with a transfo...
By Nienke Bloem CCXP CSP - October 15, 2026

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Don't put your project into an Amber status for poor reasons. Follow your governance g...
By Stuart Taylor - October 14, 2026

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How do you keep stakeholders engaged and interested in a long project that is steadily ...
By Stuart Taylor - October 14, 2026

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I've reviewed "Learning Lessons From Projects" by Ken Burrell, and I recommend it. It ...
By Stuart Taylor - October 14, 2026
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