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Chris Thomason

End-to-End Service Design Lead at Lloyds Banking Group

London, United Kingdom

I work in service design and customer experience design to help shape end-to-end customer journeys into experiences that are better for customers, colleagues - and ultimately for the business. I also help Britain's smaller businesses to prosper through the videos I create that enable their owners to apply some useful principles of large corporations to their own business.

Chris Thomason Points
Academic 0
Author 453
Influencer 7
Speaker 15
Entrepreneur 0
Total 475

Points based upon Thinkers360 patent-pending algorithm.

Thought Leader Profile

Portfolio Mix

Company Information

Company Type: Enterprise
Business Unit: Human Centred Design
Theatre: United Kingdom
Minimum Project Size: Undisclosed
Average Hourly Rate: Undisclosed
Number of Employees: Undisclosed
Company Founded Date: Undisclosed

Areas of Expertise

Business Strategy 30.04
Change Management 30.18
Creativity 60.90
Customer Experience 30.27
Design Thinking 53.06
Innovation 42.86
Management 41.93

Industry Experience

Agriculture & Mining
Automotive
Chemicals
Engineering & Construction
Financial Services & Banking
Telecommunications

Publications

27 Article/Blogs
“Changin’ Times” Require a Change in Thinking
Training Industry
September 06, 2023

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Tags: Change Management, Creativity, Design Thinking

BRAINSTORMING IS TURNING 70 – TIME TO RETIRE IT
HR Director
August 07, 2023

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Tags: Creativity, Design Thinking, Innovation

Brainstorming Is 70 Years Old – Time For Something New?
Project Manager Today
August 04, 2023

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Tags: Creativity, Design Thinking, Innovation

Brainstorming is Past its Use by Date
Technologgie
August 03, 2023

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Tags: Creativity, Design Thinking, Management

Why Brainstorming Does Not Work in the Modern World?
Psychreg
August 02, 2023

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Tags: Creativity, Design Thinking, Innovation

Why Businesses Should Encourage Staff to Walk Their Dogs
Technologgie
July 10, 2023

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Tags: Creativity, Design Thinking, Management

5 Tips to Help You Select and Take Forward Your Best Ideas
Technologgie
July 04, 2023

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Tags: Creativity, Design Thinking, Management

How Walking the Dog Can Be Good for Business (And Your Mental Health)
Psychreg
May 30, 2023

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Tags: Creativity, Design Thinking, Innovation

Boost Your Ability to Think Creatively About Your Business
Startacus
May 17, 2023

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Tags: Creativity, Design Thinking, Management

Build Confidence in Your Ability to Think Creatively
Technologgie
May 03, 2023

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Tags: Creativity, Design Thinking, Management

How to Make Creative Thinking Second Nature
Psychreg
May 03, 2023

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Tags: Creativity, Design Thinking, Innovation

Fire Up Innovative Thinking Across Your Organization
Training Industry
April 18, 2023

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Tags: Change Management, Creativity, Design Thinking

Getting the Best from your Creative Ideas
Startacus
March 31, 2023

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Tags: Creativity, Design Thinking, Management

5 Tips to Turn Creative Ideas into Actionable Solutions
Psychreg
March 30, 2023

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Tags: Creativity, Design Thinking, Innovation

Hybrid working increases creativity
Training Journal
March 16, 2023

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Tags: Change Management, Creativity, Design Thinking

How to Unleash Creative Thinking in Business
Technologgie
March 09, 2023

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Tags: Creativity, Design Thinking, Management

Creative Thinking in Business Takes Work
Psychreg
March 08, 2023

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Tags: Creativity, Design Thinking, Innovation

Unleash Your Creative Thinking in 5 Steps
Startacus
March 08, 2023

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Tags: Creativity, Design Thinking, Management

HOW TO UNLEASH CREATIVE THINKING IN YOUR BUSINESS
HR Director
March 07, 2023

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Tags: Creativity, Design Thinking, Innovation

How L&D Leaders Can Unleash Creative Thinking
Training Industry
March 06, 2023

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Tags: Change Management, Creativity, Design Thinking

How ‘killer questions’ can unleash employees’ creativity
Personnel Today
March 01, 2023

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Tags: Creativity, Design Thinking, Innovation

A NEW APPROACH TO WORKPLACE THINKING
HR Director
February 20, 2023

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Tags: Creativity, Design Thinking, Innovation

Freaky Thinking Could Boost Your Business
Startacus
February 15, 2023

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Tags: Creativity, Design Thinking, Management

Why Businesses Need to Harness Freaky Thinking
Technologgie
February 13, 2023

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Tags: Creativity, Design Thinking, Management

You Need to Unleash Your Creativity to Grow Your Business. Here’s How to Harness the Power of ‘Freaky’ Thinking
Psychreg
February 10, 2023

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Tags: Creativity, Design Thinking, Innovation

7 Books
Supercharged Thinking
Amazon
June 01, 2024
QUESTIONS THAT MAKE YOU THINK. ANSWERS THAT CHANGE YOUR LIFE.
Would you like sharper, more powerful, and more creative thinking skills that will add significant personal value to both your home and work lives?
Supercharged Thinking delivers this through 15 thinking mechanisms which help you overcome any problems you face, and to develop new opportunities that will change your life.
With smartphones, social media and streaming services ensuring there’s always so much to occupy our lives, we’ve lost that spare time to think meaningfully about life issues. And we’re also losing the ability to think for ourselves in a way that keeps pace with the level of change occurring all around us. As our lives and the issues arising in them become ever-more complex, it seems we don’t run our lives anymore—our lives run us.
Would you like a better life in some way? Taking back control to do the things you want to do—not necessarily what you have to do. Supercharged Thinking puts you back in charge and enables you to have a better life for yourself—and to live a better life for those around you.
Supercharged Thinking is better thinking for a better life.

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Tags: Creativity, Design Thinking, Management

FREAKY THINKING TEMPLATES
Self-published
October 01, 2022

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Tags: Design Thinking, Innovation, Management

EXCELLENCE IN FREAKY THINKING: Leading Team Thinking In Your Organization
Self-published
October 01, 2022
Excellence In Freaky Thinking is the follow-up to the first Freaky Thinking book—and will boost your thinking skills to even greater levels.
Whether you’re an individual employee; a manager of a team; or a leader of a larger area—you’ll understand how to achieve better thinking in your organization.

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Tags: Design Thinking, Innovation, Management

FREAKY THINKING: Thinking That Delivers A Dazzling Difference
Self-published
October 01, 2022
The most valuable asset you possess is your mind, and Freaky Thinking is a new way of applying your mind to deliver dazzling workplace thinking to get better ideas that address your organization’s big issues.
The problems and opportunities that organizations face are getting ever more challenging. They exist in an environment of uncertainty which makes them more-prevalent and more-difficult to identify—and harder to address with today’s available approaches.
This is where a different thinking is needed. Freaky Thinking. Thinking that is unconventional; edgy; and unexpected. Thinking that anyone—at any level—in any organization can do. And be recognized for!

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Tags: Design Thinking, Innovation, Management

The Idea Generator Templates
Amazon
August 22, 2018
The Idea Generator Templates are the companion to The Idea Generator book. They help you create a repository for all your winning ideas by keeping your templates all in one book.

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Tags: Design Thinking, Innovation

The Idea Generator
Pearson
October 03, 2016
Brainstorming is the go-to method for generating ideas and solutions in teams, but it’s been proven to be ineffective for over 50 years. The Idea Generator gives you 15 simple, easy-to-use tools that can be used and reused for a variety of purposes to help you generate ideas quickly and focus on developing only the best ideas.
• Find a more effective, productive, quicker alternative to brainstorming new ideas.
• Develop and shape your ideas into winning results on your own – or in a group.
• Achieve more insightful thinking on strategic opportunities.
• Quickly find solutions to the business issues that affect you.
• Utilise the time saved to share your best ideas and produce game-changing solutions in a team workshop.

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Tags: Design Thinking, Innovation

The Delicate Force
Amazon
September 25, 2014
Reece Tassicker has a dream about a number he knows he needs to remember. When messages for him start appearing in books, he learns that his future activities are being predicted – to the precise minute. And that someone is mysteriously using this knowledge to influence events in his life. As Reece starts to out-think the people who can control his life, he learns there are chinks in our reality that allow us discrete glimpses behind the true nature of the universe. Because our reality isn’t quite as real as we think it is. He develops new thinking techniques to help understand what’s happening to him. But as Reece Tassicker gets closer to the truth, the mysterious individuals decide to eliminate him from their future plans. Permanently. The Delicate Force is an unusual half-fact, half-fiction thriller with a remarkable non-fiction ending. The facts are so extraordinary that it needs a fictional plot to help you to believe they really are true. Read The Delicate Force and be prepared to think about reality differently - for the rest of your life.

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Tags: Design Thinking

2 Book Reviews
Freaky Thinking: thinking that delivers a dazzling difference
Business Leader
May 25, 2023

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Tags: Creativity, Design Thinking, Management

New Book ‘Freaky Thinking’ Aims to Challenge Readers Change the Way They Think
Psychreg
January 26, 2023

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Tags: Creativity, Design Thinking, Innovation

2 Media Interviews
Freaky Thinking: thinking that delivers a dazzling difference
Business Leader
May 17, 2023

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Tags: Creativity, Design Thinking, Management

Freaky Thinking- a converstaion with Chris Thomason
Spotify Independent Minds podcast
March 01, 2023

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Tags: Creativity, Design Thinking, Management

2 Profiles
Why Brainstorming Doesn’t Work and What to Do Instead
Executive Support magazine
September 25, 2023

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Tags: Creativity, Design Thinking, Management

10 Tips to Boost Your Ability to Think Creatively at Work
Executive Support magazine
May 25, 2023

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Tags: Creativity, Design Thinking, Management

5 Webinars
Guided Business Thinking session 06
Patreon
August 01, 2021
In this Guided Business Thinking session we explore how to generate super-profits for your business...

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Tags: Customer Experience, Design Thinking, Innovation

Guided Business Thinking session 05
Patreon
May 31, 2021
In this Guided Business Thinking session we explore two areas in depth:
- Understanding some things about your business that you may not have considered before
- How to dominate your market and protect your customer base.

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Tags: Customer Experience, Design Thinking, Innovation

Guided Business Thinking session 04
Patreon
May 01, 2021
In this Guided Business Thinking session we’ll be exploring two areas in depth:
- How customers see your business, and
- How to boost your business in a week

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Tags: Customer Experience, Design Thinking, Innovation

Guided Business Thinking session 02
Patreon
February 09, 2021
In this Guided Business Thinking session we’re:
- Finding ways to boost your customer word-of-mouth marketing
- Understanding how to minimise failure demand to increase profits, and
- Focusing attention on your business improvement; your customers – and on your own use of time

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Tags: Customer Experience, Design Thinking, Innovation

Guided Business Thinking session 03
Patreon
February 09, 2021
In this Guided Business Thinking session we’ll explore:
- The value you can get from Consumer Surplus
- Why you should love your customers
- The benefits of segmentation, and
- Applying sports metaphors to business growth

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Tags: Customer Experience, Design Thinking, Innovation

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